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Random reboots

hey my wife just got this phone; it's a real good phone. it flies with opening and closing apps. there is one problem tho....it does random reboots for some reason. have any one else had this issue? i'm almost considering exchanging it for a new one, but it may have the same results. anyone else relate?

I got a couple randome reboots. I am using ADW launcher so im trying to blame that. Im just hoping that once these devices are rootable new software will make a big difference.

I'm running everything stock , no other launchers and I've had the same issues, not sure what's causing it though but people like steffan definitely aren't going to help with their unnecessary and rude posts. On the other hand I've sent a few bug reports related to this issue and hope that HTC addresses them if not once the bootloader is unlocked we should be able to address it then.
Sent from my HTC Sensation 4G using XDA Premium App

stefan.buddle said:
Hell no I won't help in this thread because this same exact thing is being discussed elsewhere and this new thread is starting from square one with absolutely nothing relevent or pertinent in finding a solution of dissecting the problem to its root cause, so no I won't help but continue to flame/bash/troll new threads like these...
Oh yeah my name is spelled Stefan
Sent from my HTC Sensation 4G using XDA App
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Click to collapse
Not to get in a flame war with you as that would be counter productive, but instead of posting 2 unnecessary posts now it would have been more helpful to have linked him to this thread you mention instead of treating him the way you did.
Sent from my HTC Sensation 4G using XDA Premium App

I agree there is absolutely no reason to react that way to the OP. If you don't like his thread then DON'T RESPOND TO HIM. It's really that simple. When people makes posts that I don't think they should have, I simply say nothing and let the thread die.
Now back on topic: OP I have not had a random reboot at all yet. Thus far my phones have been perfect from a stability standpoint (I've had 3 different ones so far). In case you're wondering, I had 3 different ones because I was offered better deals at different places.

Already 11 days since bought this babe..nope, no reboot problem so far. A little hot 40++C, but normal i think since its never reach 50C.
Really another threat?
Link please?
Sent from my HTC Sensation Z710e using XDA App

Same issue here I bought my HTC Sensation when it launch on the bell network July 5, 2011. The first one (and yes I said first one) kept randomly shutting down the day I got it keeps restarting and says and I quote " This phone has just recovered from an abnormal reset. Would you like to tell HTC about it? " Now this was happening like 3-4 times a day so I took the unit back and got a new one fresh out the box and...you know where I'm going with this...same issue so how can I fix this problem? Does anyone have any idea how to fix this or flash the unit?

I had that problem . some apps kill the system .
one of the apps i noticed that did this was Task Killers

My phone rebooted once when I was browsing the forums, but that's it. I hope it doesn't happen again.
Swyped from my HTC Sensation

Mine randomly reboots. Seems to happen mostly when I'm listening to music. Or maybe thats when I notice it.
I was thinking of sending it back but I wonder if my sd card had something to do with this issue. I did not reformat it when I took it out of my blackberry.

The very first day I got my sensation it rebooted itself twice, since that it never do it again, and I hope it will not.
Sent from my HTC Sensation Z710e using Tapatalk

I had this issue with my first phone, I called HTC and they just told me to return it for a new one and I did. No problems now.

[Q] Sound completely not working

Well I have been reading about all the sensation problems, and I hoped to god when I got mine it would be perfect.....it was not I have had the phone for about 19 days and yesterday the sound just stopped, I tried restoring, headphone jack fix thing (that only brings it back temporally), turned on the fm radio, pulled the battery, completely drained the battery and let the phone sit overnight.
I noticed that the phone somewhat laggs on the dialer like it will not press any of the numbers but when it does and makes a call there is no sound on the call nor does the mic work( I have tested this from another phone)
I have no idea what to do Please help xD and if you can not then Thank you for trying I believe it is just a bad phone..I have to resort to my beloved HD2 for the time being. I am not sure if this is software or hardware I just want to use this beast of a phone xD
Thank you again

Is this under the right category?

Yeah you're in the right category. Thing is there's already a few threads about this issue. There is no definitive fix, only workarounds so no sense in staff a new one. Best bet is to file a complaint and request a new one as a replacement.
For future reference try out the forum search function.

Thanks sorry was in a rush xD

Reflash radio get new rom
Sent from my Desire HD using XDA Premium App

Do you have to root?

u cant flash unless you have an SOFF
Check if you have OTA update, that seems to fix the sound issue!

How do you check I am on T-mobile usa

MarvinDude said:
How do you check I am on T-mobile usa
Click to expand...
Click to collapse
You don't. There have been NO updates to the tmobile version.

Dead Desire S - Any help?

Hi All,
My Desire S decided to die today for no apparent reason:
I had been browsing the internet before jumping in my car and switching on the bluetooth. I had been driving for about 10 mins when I got a call through on my cars bluetooth system, about 3 mins in to the call the caller disappeared even though the car said it was still connected.
I pulled over to check the phone and found it was frozen on the call screen. So I disconnected the battery and powered it up, but it could only get the the HTC splash and sound before the screen turned black and the unit became unresponsive.
A few more tries gave the same issue, so i decided to boot it into recovery to do a full wipe, this completed successfully, but the phone was still doing the same thing.
After removing the battery again the phone will now not turn on at all and does not respond to the charger (no led). I've tested another battery, but still no luck, and tried the bat from my DS in my sisters DS and it works fine.
So my phone is completely dead it seems. I should probably send it off to HTC for a repair, but the problem is that the phone is S-OFF and i have no way of getting it S-ON while it's bricked.
Can anybody suggest anything?
I'm not having much luck with HTC as my mozart is at the repair centre as we speak with a bootloader issue... I might have to choose another manufacturer in future
PS: It was S-OFF but running stock software

there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope

Adidas108 said:
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
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Click to collapse
Thanks, i'll leave it overnight and see how it looks in the morning. Luckily i have an optimus one spare that has always served me well... It just does not come close to my DS.

I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!

chancooluk said:
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
Click to expand...
Click to collapse
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App

ben_pyett said:
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
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Click to collapse
Ok thanks for letting me know. I must remember not to customize my HTC's in future...

Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate

codryn said:
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
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Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk

just wait

djkac said:
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
hold down volume up+volume down+power button and you can make an restart
http://forum.xda-developers.com/showthread.php?p=16294655#post16294655

wait, just to clarify, so when you have a frozen desire s, you MUSNT remove the battery?
thanks!

NO you don`t need to remove it! try to w8 some time when is frozen and if still not responding make an restart using hard keys.

how can i make a restart through the keys?? sorry still new to desire s!

volume up+down+power button in same time

sorry
I donot know

Adidas108 said:
volume up+down+power button in same time
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Click to collapse
Thanks!
Sent from my HTC Desire S using XDA Premium App

Do you think the DS should always be turned off when changing the battery?

If you don't intend to buy new one, yea, it should be
Sent from my HTC Desire S using Tapatalk

Shame the manual doesn't say so then!

Well i've got it booked in for repair.
Has anybody here had many dealings with HTC Repair, or Regenersis (the UK repairer)?
The guy I spoke to over email (i got fed up of waiting on the phone) about my Desire S was a complete retard. He sent me the same email 3 times in reply to me telling me to restore factory settings... Each time I told him it was not possible as the phone would not switch on...
He then told me that UPS could not pick up my phone for at least 2 weeks, this is despite the fact that I sent my Mozart in for repair last week and was told at least 48 hours. So I would have to find my own way to post or courier it.
Then he books the phone in and sends me the 'Tick Sheet' with the phone information and problem description and in the problem description box he wrote "HELLO"??? WTF? What sort of jokers are these?
At least the woman I spoke to about my Mozart was helpful, she actually gave a meaningful response to my questions, but even she got the problem description wrong, writing just "Reboot Cycle" which is way to vague considering the problem it actually had.

g2x touch screen keys not working!.

okay, so the tittle says it itself. but the normal screen works. :\ is the keys that don't do anything. "home, Back, search and menu" everything works flawlessly, but this keys just wont respond. the light turns on every time i touch the screen but when i touch any of the bottom keys. it just doesn't do anything. any one have any suggestions? that could help me .. ive done factory resets twice and the hard reset also. would flashing a rom fix this problem?

Doesn't hurt to try. Do a backup and re flash rom or a different rom if problem is consistent than it might be hardware
Sent from my LG-P999

Thanks for your quick reply tomorrow morning i'll do that. I have to figure out,how to flash a rom. I have not yetrooted the phone or Flashed any rom. If flashing rooms don't work, would replacing the screen, lens or digitizer do anything??
Sent from my MB525 using XDA

Forgot to mention, did you try rebooting and/or hard reset?? Well before you start messing with it, is it still under warranty? If so send it in. Wait till tomorrow like you said maybe another person might have a better answer. If you haven't rooted your phone then you should Imo. Best thing a g2x can get is a custom rom! You will be very impressed. It may be
Sent from my LG-P999

i think i mentioned it on the first post. yes i have done a hard reset and I've done the "pull out the battery, take the sim card out and the Sd card and just turn it on with just the battery. and i believe is not. this phone has been around for a while and like i said is my friends. I wouldn't know if it is but I'll ask him when i get a chance.

It may be the digitizer I don't know for sure I'll actually do some research cause kinda interesting...

I want to go with you needing a new digitizer.

if not find an ICS launcher type thing it'll put the onscreen keys lol. I couldn't much especially on either the G2X nor European variant O2X... and I got bored reading about people spilling water, so make sure it doesn't have water damage other then that... new digitizer.

any suggestion would be appreciated!! I'm sure this phone is not under warranty, so replacing the digitizer wouldn't be a problem for me. at this moment I'm installing ClockworkMod, do any of you know which Rom is the best, as of in "stable/No Problems/Fast"?
Edit: Just Flashed CM7.1.0.1 to my phone and no luck at all. seems like I'm going to have to buy a new digitizer. Hopefully that solves the problem.

You can use the app, Button Saviour.
Sent from my LG-P999 using Tapatalk 2 Beta-5

dw9906 said:
You can use the app, Button Saviour.
Sent from my LG-P999 using Tapatalk 2 Beta-5
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I saw after Googling the issue,
that it was for rooted phones only, so I didn't say anything lol.
Sent from my LG-P999 using xda premium

my phone is rooted, lol I just installed CM7 on this phone so I will try that app, its only temporary though, until I get the digitizer of course thank you everyone for all your help.

MxFallen said:
my phone is rooted, lol I just installed CM7 on this phone so I will try that app, its only temporary though, until I get the digitizer of course thank you everyone for all your help.
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Click to collapse
Let us know if after the digitizer if it fixed it.
Sent from my LG-P999 using xda premium

Well the manufacturer I bought it from is in china and I live in the states so its going to take a few weeks to get here. But as soon as I replace the old digitizer with the new one I will post the results here.
Sent from my MB525 using XDA

MxFallen said:
Well the manufacturer I bought it from is in china and I live in the states so its going to take a few weeks to get here. But as soon as I replace the old digitizer with the new one I will post the results here.
Sent from my MB525 using XDA
Click to expand...
Click to collapse
While you're at it, may as well make a video/pic tutorial.

I know the aokp ICS rom has a navigation bar that puts a Home, Back, and Menu button on the screen for people that don't have physical buttons. I'm not sure if other ICS roms for the g2x keep this feature. This may work as a temp solution until your new digitiser arrives.

r4d14n7 said:
While you're at it, may as well make a video/pic tutorial.
Click to expand...
Click to collapse
There are plenty of videos/tutorials how to open the phone and replace the digitizer on YouTube.
@linelock, Thanks for your suggestion. but sadly the phone's digitizer/screen got cracked somehow while it was in my backpack, :\ so now I'm just waiting for the one I ordered since the touchscreen doesn't work at all... For now I'm just using this defy..
Sent from my MB525 using XDA

As far as I know, manufacturer warranties is 1 year, depending on when the phone was first sold...don't know if you'd go that way. I don't think it applies to secondhand phones, but some have tried it and it worked.
As far as tutorials on youtube, I found this was the most comprehensive.
http://www.youtube.com/watch?v=-rXX7Rm4gnA
Tempted to make a white g2x...

digitizer came in just a few hours ago, i managed to replace it and now everything works!!! I AM HAPPY!!!. so to answer some Users questions, yes replacing the digitizer did fix the Issue!!

Seny brick till end.

Hello guys , i got big problem. When i setted up inspiration rom after elegancia using , after 6 hours of phone using , my display just dont work(dead). When phone is booting it dont show htc screen , nothing. I need brick my phone till end because of warranty in my country. If they will see that i got rooted , custom rom , hboot etc. theyll say that is my fault. Is there option how i can mess it up till i cant turn it on , or plug to pc.
I did it with my lg p500 when i flashed .kdz file i just unpluged phone , and it was dead , without sign marks. Is there this kind of brick for senny?
Hope for sughestions , and sorry for my language knowladge
Faithfully , Berils.

anyone guys ? I need suggestions till tomorow. someone ?

You could probably fix it yourself
try following these instructions
http://forum.xda-developers.com/showthread.php?t=1522351
And also don't try and break it any further because once HTC have plugged it in and got it running they will diagnose it, and that will say that your phone is rooted.
The only way to make the phone fully unoperational is to burn out the motherboard.

hellfire191 said:
You could probably fix it yourself
try following these instructions
http://forum.xda-developers.com/showthread.php?t=1522351
And also don't try and break it any further because once HTC have plugged it in and got it running they will diagnose it, and that will say that your phone is rooted.
The only way to make the phone fully unoperational is to burn out the motherboard.
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Click to collapse
is there any way how i can damage MB without evidence? This will be harmfull for me , because of my senny , but there is no other options. Then ill get brand new one .

You do realise that's fraud, right?

berilslv said:
anyone guys ? I need suggestions till tomorow. someone ?
Click to expand...
Click to collapse
just send it in rooted, its a hardware problem, if they say ur warranty is void, just kick up a fuss...
in the past some warranty repairs have been honoured by HTC despite phone being rooted - if it is clearly a hardware failure.
i can think of ways to mess up the device without leaving a trace (easy), but its probably best not to give suggestions here.

i cant find this kind of problem at google... noone got dead screen , but working touchscreen , and buttons. very strange. if some1 got suggestion ,pleae guys share it.
ty for all help.

I had the same problem today. Had it once before in march. Happened on elegancia first and now today on inspiration.. it is obviously a hardware problem.
The color on the screen gets weird. Touch works perfect. Then screen goes black. The touch still works. Display comes back after 2 or 3 hours. Haven't gotten time to get it checked.
Sent from my HTC Sensation XE with Beats Audio Z715e using xda app-developers app