Database Info

[Q] Time to speak up

Getting tried of watching my phone reboot. If going back to stock would resolve the issue I would do it. I called big red today and the pinhead I spoke to acted like it was the first time anyone had called about the TB rebooting on it's own. I'm looking at going to a different phone. I really think at this point it is a software issue that they need to correct. Just like with most businesses things are not addressed until they become a problem. So my thought is we should set a date when every one calls in to report their rebooting phones. We do this every week until we get a resolution. Anyone with me?

Wait... You are rooted and getting reboots? Are you on gb? Did you root or install your rom properly? What kernel?
Stock I had no issues. Non-Gb I've had mostly no issues... Some kernels less reliable than others, of course. But to be honest it sounds more like a user issue than a tb issue
Sent from my ADR6400L using XDA App
Sent from my ADR6400L using XDA App

Are you near a Verizon store? Verizon is usually very easy to convince that you need your phone replaced. (Although I think they will only replace it with the same model. But I'm not sure.) My Thunderbolt never reboots on its own but I know it is a problem that many Thunderbolts are experiencing, so maybe yours (and many others) is/are defective. I'm 99% sure if you go into a Verizon store and tell them that it randomly reboots all the time, they'll replace it for you.

I reverted back to stock and haven't had a single reboot or loss of data on three days. Just sayin'.
Sent from my ADR6400L using XDA App

I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.

Funny how VZW is changing their stance on it, almost as if it never has happened. About a month ago I went into a store and they told me that Im not the only one experiencing problems and that there will be a fix within 2 months.
I called VZW tech support and they told me that no one else is having reboots.. . . . I dont get it.

Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)

Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
Sent from my ADR6400L using XDA App

sethschmautz said:
Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
No, but each flash has two radios
Sent from my ThunderBolt using XDA Premium App

Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
Any issues with tethering or gps using the old radios?
Sent from my ADR6400L using XDA App

Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
I still had reboots with both at .6, currently trying cdma.7/LTE.6.
Sent from my ADR6400L using Tapatalk

It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App

satseaker said:
It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would love to think its a hardware issue, but my phone was solid from day one. Then I took the update and get these random reboot.
Sent from my ADR6400L using XDA App

It is not a hardware issue. It is a problem with the update and how certain phones installed it. Verizon is in the process of making a new update and has been working on it with HTC for a little while now & expect to have it going out this month. For some reason the software does not talk to the towers properly with some models & the hardware does not get the proper info which causes the reboots. Exactly how to tell which phones are affected, I don't know. My friend is trying to find out for me.
I can say that I ran my phone with rooted stock & moved up to the rooted update when it was available which I am still on and I have not had any issues at all besides the low recorded video audio which the update seems to have fixed for me.
My phone is:
Rooted stock & radios w/update
Adrynelynes 4.47 Kernal

I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
Sent from my ADR6400L using XDA Premium App

I didn't do the update over the air on my other bolt, I downloaded it from HTC and it killed the phone,but the same download is on this phone and it works just fine,not one reboot, and its still stock and not rooted. The other one was dated Dec
10 and this one is dated Feb 11, I would just about guess they tweaked the update to weed out the bad phones faster,makes sense to me.
Sent from my ADR6400L using XDA Premium App

satseaker said:
I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I wasn't aware of HTC stating there was some defective hardware. Never saw any references to it. If thats the case then glad they acknowledged it.

It's definitely not a hardware issue. Its a radio/ signal issue. Verizon does know about it, and is working on getting a new update out there. I know this, for a fact.
Sent from my ADR6400L using XDA App

jett2314 said:
I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.
Click to expand...
Click to collapse
My TBolt is not rooted and before the update I had no problems at all but after the update the random reboots started. Battery life is acceptable but could be allot better.
Called Verizon yesterday and they acknowledge the problem and actually said HTC is aware of the problem and are working on it but have no expected date as to when it will be fixed. I believe it is definitely is a software issue and will be fixed when the official Gingerbread is released. Just my 2 cents.

Does everyone have the TOUCH SCREEN ISSUE.

Does everyone have it?
Fast swipes don't register...
Lets post please to find out how wide spread it is.. Thanks.
I've hard reset ,no apps. Still does it..
Here is mine ... http://www.youtube.com/watch?v=3n_LMhC8Y68&feature=youtube_gdata_player
Replaced today,got a sharp, let's see what this does...

Is this the problem you are talking about?
I have the issue where the touchscreen will stop responding at random times. Is that your issue? It is very annoying I got my phone at walmart 3 weeks ago.
Sent from my HTC Sensation 4G using XDA App

This is the only issue I have:
I started seeing the issue with using the ring to unlock my Sensation a couple of days ago.
I found that if I wait about 2 or 3 seconds after pressing the power button to come out of stby, using the ring to unlock works fine.
This is on the TMO US with the AUO screen.
Sent from my HTC Sensation 4G using XDA Premium App

It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now

i do not have the TOUCH SCREEN ISSUE

On my first set of sensations, my wifes phone had touch screen issues from day one and mine was fine for the first week then started all of a sudden. Now on the second set, both phones are pretty much useless when plugged in to charge. Both phones purchased here in Tucson. Same store, different build dates.
Sent from my HTC Sensation 4G using XDA App

I have issue with my device bought from expansys USA and also with another one from Expansys, two more from an ebayer (SEA version).
The issue was with all three which i have sold and the one iam using now..
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.

smashpunks said:
Does everyone have it?
Lets post please to find out how wide spread it is.. Thanks.
Click to expand...
Click to collapse
Never had any touchscreen issues with my Sensation. I did have issues with my G2x....but a factory reset cleared that up if I recall.
Does it still do it after a factory reset, fresh, with NO 3rd party apps installed?
If so, ya got a faulty device.

Well, I'm coming from the G2x, so I know from speed - but I have NO touchscreen issues.
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
Click to expand...
Click to collapse
Thats a load of bollocks. I don't have any touchscreen issues, and I came from the g2x, which is a speed demon.
In fact I have virtually zero issues with the sensation.
Sent from my HTC Sensation 4g with extreme prejudice

Not sure how to vote. I have no issues swiping fast however I can never get it into that carousel mode where the home screen whirls around real fast.

Lock screen....the lock will not move to unlock all the time...and it will not let me click over to answer a different call....
Sent from my HTC Sensation 4G using XDA App

skr_xd said:
Yes. It is there for MOST of the people.
Out of those, who are from a speedier device like Desire HD, Incredible S, etc, feel it. Those who did upgrade from less speedy phones like HD2, Blackstone say they don't have issue.
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.

graffixnyc said:
It's odd 4 days into having my sensation I was experiencing issues mostly on the lock screen.. they have somehow seemed to correct itself. I'm thinking an app, or setting or something is causing it. I've changed so many settings and added/removed apps the past few days it could have been anything. But oddly I havent had any issues with it for like 3 or 4 days now
Click to expand...
Click to collapse
Same here, i had this issue on days 5 and 6, then it just disappeared. I didn't change any settings and i didn't install/uninstall any apps (that i could remember). Only thing that changed, i drove to summer home on day 5 and it was very high humidity in house when i arrived...
Poll needs another option: Yes, but it fixed itself.

skr_xd said:
One odd thing i noticed. When you have difficulty in unlocking while the device is locked (Happens) mostly when the device is not in your hands, try touching the phone's body and unlock. It works.
Seems strange.
Click to expand...
Click to collapse
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.

Here is a video about that. Post here if you unlock the phone only you hold the ring from its left side like on the video.
http://www.youtube.com/watch?v=W-0oHIdYm0A

mysterioustko said:
How about we try to stay away from the generalizations.... I DO NOT have any touchscreen issues, and I came from a G2X...and it doesn't get any faster than a G2X.
Click to expand...
Click to collapse
Ha exactly what I said
Sent from my HTC Sensation 4g with extreme prejudice

Actually i had problems with 2 devices i bought from a ebay seller which are singapore versions (SEA) and 2 from Expansys USA. Out of those one from expansys is what iam using now. I have sold the other three.
May be the problem is not for all devices then like what i thought with my experience. May be some batches???

no issues here everything works perfect ,actually almost too sensitive

bendotson said:
I had this problem with my launch-day evo 4g. If you had it on a table where the phone wasnt grounded, the bottom half of the screen would not respond. This was really evident with a drawing app. I dont have time to experiment with my pone today but maybe someone else can try that.
Click to expand...
Click to collapse
....oh boy......here we go again.....the same thing was said about the nexus one....people constantly whined about it having a "grounding issue"...then an update was released and the "issue" people had with "grounding" was gone......
There is no "grounding issue" with the phone. Simple as that.

So many problems with the Sensation

I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?

I don't have any of this issues and you should definitely consider getting an exchange for another Sensation.
I used to have a G2x too and 200% more happy with my Sensation.
What software version are you.running?
Sent from my HTC Sensation Z710e using XDA App

I have never had any of these problems with my Sensation, I had a Galaxy S2 for a while before and couldn't be happier with with changing to the Sensation.
Does sound like a faulty phone to be honest.

govtcheez said:
I came from the G2X because that phone was riddled with problems, but now it seems like I may have made a huge mistake. That phone's problems were nothing compared to the problems that I'm having with this phone and it seems to be getting worse.
The power button issue where at least two or three times a day, the home button is turning into a screen capture button. VERY annoying to have to deal with that, then go and delete all the stupid screen caps from the photo album.
Inability for the camera to focus on anything in macro/close up. I can't use any barcode apps, which I used to use all the time.
Complete loss of signal for no apparent reason until I toggle on/off airplane mode or restart about two or three times a week. EXTREMELY annoying and makes me miss important calls.
Phone freezing for no apparent reason in middle of a phone call.
The internet lag, which occurs when you're surfing and it takes 4-5 seconds to just connect and start downloading. I've never seen this with any previous smart phones.
These are only the major problems.
Are they planning to fix any of these problems? I have had some bad RMA issues in the past and would prefer not to get a crappy refurbished phone that's going to still have most, if not all of these issues (which all seem pretty wide spread).
Since I know that many of you are having these issues, what are you doing about them?
Click to expand...
Click to collapse
Unfortunately the problems you are describing are just part of the "fun" of owning a Sensation. This was without a doubt one of the worst purchases I have ever made, and I still cant believe HTC produced this phone. Its almost as if they fired the entire quality control department just to get these handsets out the door. Regardless, I feel bad that you (likely) spent $600 on an awful device like I did. I would suggest you try and sell it on Craigslist and then buy the new Nexus device next month. However, you will then need to deal with knowing you sold some poor sucker a total piece of sh*t....... Its really a 'lose/lose/ situation buddy, I feel for ya!

I came from the g2x as well. After two g2x s and the same problems with both, no GPS locking and **** battery life ( dead by 5pm ). This phone isn't the best but it's been an amazing phone for me. I think you just got a bad one.
Sent from my HTC Sensation XE using xda premium

Root, get a lightweight ROM and run a screenshot fix

shooric said:
Root, get a lightweight ROM and run a screenshot fix
Click to expand...
Click to collapse
Problem is then you are stuck with a crappy phone, AND you cant return it when it fails (again).

I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Right, either that or YOU just happen to be one of the few people without problems. Why dont you check back in with us in a few months to see how well your device is working out buddy.
http://forum.xda-developers.com/showthread.php?t=1114612

same problem....
I have the very same problem as this guy's Sensation like mine....
but the opposite!!!
Schwiiing!!!!!

Your probably the few unlucky ones.
Sent from my HTC Sensation Z710e using XDA App

update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.

You definitely have a faulty unit and need an exchange.
The Optimus 2x and G2x are the worst Android devices of 2011. Riddled with random reboots, reboots by charging and battery pulls, quite frankly how anyone can see it differently is nuts.

AudiHeel said:
I think we have a possible lemon Sensation and a Nexus troll.
My phone is totally stock, and I have none of these problems. It purr's along like a 911 Carrera.
Click to expand...
Click to collapse
Same here....guess I'm in the minority too.
Mine's more like a supercharged Vette though.

RussianBear said:
update your rom ota. that's the first thing i did with my phone. def. sounds like some software problems.
Click to expand...
Click to collapse
That is VERY bad advice. The most recent OTA update actually caused many of the problems people are now experiencing. More specifically, the newest OTA update now causes random screenshots (when pressing home) and makes the touchscreen very unresponsive. If I could go back to the previous version I would, however you do lose some functionality by doing so.
As before, dont just take my advice. Spend a few minutes on this forum and you with find thousands of other users pulling their hair out after purchasing this phone. Regarding the issue that occurs after updating via OTA, I point you to the following thread.
http://forum.xda-developers.com/showthread.php?t=1235382
Enjoy, and 'caveat emptor'.

Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium

jlczl said:
Wow. After having my Sensation for a few months I'm shocked to see you're having all these issues. I've had a ton of smartphones dating back to the Treo 600 and this is the best I have ever had.
Sent from my HTC Sensation 4G using xda premium
Click to expand...
Click to collapse
I had thought I would be raving about this phone to be honest. I was a blackberry user for well over 10 years, going waaay back to the RIM 850 (I bet most people reading this were YOUNG children when that came out!). In the early 2000's I began importing the original HTC windows mobile handsets for sale on ebay, and I have tested, sold, and used almost every "smartphone" released since then. About a year ago I finally came to the realization that the Blackberry platform was showing its age, so I began looking into Android. After a few months of going back and forth I bought the G2, and then a few months later I "upgraded" to the Sensation. BIG MISTAKE!!! Between the sluggish, battery hogging monster that is the Sense OS and the HORRIBLE build quality of this phone, nothing good has come out of this relationship. For the few that have had no problems with this phone, just wait, they will develop! For those who are toying with the idea of buying this phone JUST WALK AWAY. Unless you can get this phone for free, and unless you don't mind sending it back for repair (over and over and over) then looks elsewhere for your Android fix.

nothing wrong wit mine. completely stock but rooted. i love this phone....

You have a faulty handset. I have none of these problems. This phone is nothing short of amazing.
Sent from my brain

Faulty phone. Mine has none if those issues. Rooted running stock Rom.
Sent from my HTC Sensation 4G using xda premium

My Sensation froze and died, has any others experienced this?

Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.

Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.

Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem

Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.

That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10

Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt

Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.

T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
Click to expand...
Click to collapse
Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.

I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.

I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
Click to expand...
Click to collapse

Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App

bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
Click to expand...
Click to collapse
Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.

what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty

Screen went crazy

So, I was listening to Google Music, playing Words With Friends, and all of a sudden my phone's screen went a little crazy. Wish I could have grabbed a screen shot, but the best I can describe it as is it got "blurry" or "fuzzy" looking. I was able to click and go to other apps, but the screen was still not right. I managed to reboot the phone and it was back to normal.
Has anyone else experienced this? My first instinct is to take it back to AT&t and try to get a replacement, but I don't want to take any drastic action if this is something that is already a known issue (thought I couldn't find any posts about it) and might be fixed in an update, or if it could have just been a fluke...
What would you guys do? Everything else about the phone is fine (working wi-fi, no light bleed, etc.) so i'd hate to get a replacement that has issues, but at the same time if i'm going to keep getting this issue every so often, I'd rather replace it...hmmm, what to do???

I would try getting a replacement but good luck getting one with the current apple law suit.
Sent from my HTC One X using XDA

cbasse said:
So, I was listening to Google Music, playing Words With Friends, and all of a sudden my phone's screen went a little crazy. Wish I could have grabbed a screen shot, but the best I can describe it as is it got "blurry" or "fuzzy" looking. I was able to click and go to other apps, but the screen was still not right. I managed to reboot the phone and it was back to normal.
Has anyone else experienced this? My first instinct is to take it back to AT&t and try to get a replacement, but I don't want to take any drastic action if this is something that is already a known issue (thought I couldn't find any posts about it) and might be fixed in an update, or if it could have just been a fluke...
What would you guys do? Everything else about the phone is fine (working wi-fi, no light bleed, etc.) so i'd hate to get a replacement that has issues, but at the same time if i'm going to keep getting this issue every so often, I'd rather replace it...hmmm, what to do???
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had a similar "screen" experience when i tried to use Ivona Voice for TTS. when i selected Ivona Voice as my TTS option, the screen would move up and down like i was scrolling up and down. i removed and reinstalled the app only to see the same behavior. i removed the app and have not had any screen issues since then.
fyi, my phone is rooted and i'm using the 1.82 RUU.

I get the odd graphical glitch using the stock keyboard. Pretty random sometimes
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My first hox had a graphical glitch whenever i used google maps. Best to exchange it.

I think I'm going to try and exchange it. No sense settling for a phone that might be defective.
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I noticed after using the camera on the black and white setting, gTalk was stuck in black and white until I quit and restarted it. It only happened once and I've been unable to duplicate it.

I'm wondering if this might actually be a problem with android 4 and sense 4. I have noticed the weird graphical issues but have never been able to duplicate them. I came from the HTC evo 3d and was rooted running newts HTC one port. On that phone I was having the same issues. Screen flashing randomly while texting and a couple other weird things. Just a thought to chew on
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I'd I end up exchanging it, does anyone know if Zagg will give me a replacement screen protector under their lifetime guarantee policy?
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This is 99% likely not a phone issue and is software related. Too many people immediately returning phones without thinking or investigating. This may be free to do and is your right to do but it just drives up costs for everyone in the long run. Just my two cents.
Edit: sorry, I know you are trying to investigate now...I'm mainly referring to the peeps that always instinctively recommend exchanges.
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