Getting tried of watching my phone reboot. If going back to stock would resolve the issue I would do it. I called big red today and the pinhead I spoke to acted like it was the first time anyone had called about the TB rebooting on it's own. I'm looking at going to a different phone. I really think at this point it is a software issue that they need to correct. Just like with most businesses things are not addressed until they become a problem. So my thought is we should set a date when every one calls in to report their rebooting phones. We do this every week until we get a resolution. Anyone with me?
Wait... You are rooted and getting reboots? Are you on gb? Did you root or install your rom properly? What kernel?
Stock I had no issues. Non-Gb I've had mostly no issues... Some kernels less reliable than others, of course. But to be honest it sounds more like a user issue than a tb issue
Sent from my ADR6400L using XDA App
Sent from my ADR6400L using XDA App
Are you near a Verizon store? Verizon is usually very easy to convince that you need your phone replaced. (Although I think they will only replace it with the same model. But I'm not sure.) My Thunderbolt never reboots on its own but I know it is a problem that many Thunderbolts are experiencing, so maybe yours (and many others) is/are defective. I'm 99% sure if you go into a Verizon store and tell them that it randomly reboots all the time, they'll replace it for you.
I reverted back to stock and haven't had a single reboot or loss of data on three days. Just sayin'.
Sent from my ADR6400L using XDA App
I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.
Funny how VZW is changing their stance on it, almost as if it never has happened. About a month ago I went into a store and they told me that Im not the only one experiencing problems and that there will be a fix within 2 months.
I called VZW tech support and they told me that no one else is having reboots.. . . . I dont get it.
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
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sethschmautz said:
Can you specify what you mean when you say "both"? I have been getting reboots too - approximately 1 per day - but is there a process to flash each radio independently?
Sent from my ADR6400L using XDA App
Click to expand...
Click to collapse
No, but each flash has two radios
Sent from my ThunderBolt using XDA Premium App
Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
Any issues with tethering or gps using the old radios?
Sent from my ADR6400L using XDA App
Silvus said:
Try flashing your radios, I put both of mine to .6 and the reboots stopped.
(there is a thread in teh development forum, with the packages)
Click to expand...
Click to collapse
I still had reboots with both at .6, currently trying cdma.7/LTE.6.
Sent from my ADR6400L using Tapatalk
It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App
satseaker said:
It is a hardware issue,that's where the few pricked phone came from,my original bolt had the reboot loop on stock but no one seems to want to hear that,it is a series of phones having the trouble and they are or have replaced most of them,as far as most of the other reboot go that is self made misery by not following directions or not reading to find the fix, this bolt I have now has no reboot issues and it has a mat finish to it,the other one and a few I have seen that had issues had a smooth glossy finish.
Sent from my ADR6400L using XDA Premium App
Click to expand...
Click to collapse
I would love to think its a hardware issue, but my phone was solid from day one. Then I took the update and get these random reboot.
Sent from my ADR6400L using XDA App
It is not a hardware issue. It is a problem with the update and how certain phones installed it. Verizon is in the process of making a new update and has been working on it with HTC for a little while now & expect to have it going out this month. For some reason the software does not talk to the towers properly with some models & the hardware does not get the proper info which causes the reboots. Exactly how to tell which phones are affected, I don't know. My friend is trying to find out for me.
I can say that I ran my phone with rooted stock & moved up to the rooted update when it was available which I am still on and I have not had any issues at all besides the low recorded video audio which the update seems to have fixed for me.
My phone is:
Rooted stock & radios w/update
Adrynelynes 4.47 Kernal
I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
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I didn't do the update over the air on my other bolt, I downloaded it from HTC and it killed the phone,but the same download is on this phone and it works just fine,not one reboot, and its still stock and not rooted. The other one was dated Dec
10 and this one is dated Feb 11, I would just about guess they tweaked the update to weed out the bad phones faster,makes sense to me.
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satseaker said:
I am telling you what HTC said they admit that a certain series is defective hence the snappy replacement. Just cause one Rom works and another doesn't isn't always the Roms fault,ever had a CPU that would run one OS and not another or RAM that worked fine on xp but not win 7 once the defective hard hits its limit it will fail. I have seen hardware work fine overclocked and the exact same hardware crash with half the settings,or a motherboard run suse fine but put Windows on it and it dies a week later. I didn't say they all were defective just one series of them and when they did the update a lot of the phones started to fail and some didn't,so does that tell you hardware or software,if one can run fine and the other fails its either a bad flash or bad hardware. Take your pick
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Click to expand...
Click to collapse
I wasn't aware of HTC stating there was some defective hardware. Never saw any references to it. If thats the case then glad they acknowledged it.
It's definitely not a hardware issue. Its a radio/ signal issue. Verizon does know about it, and is working on getting a new update out there. I know this, for a fact.
Sent from my ADR6400L using XDA App
jett2314 said:
I have read posts where people who are not rooted are getting reboots after they took the update. Have never had an issue with my phone until I took the update. Am going back to stock for a week or so to see if that clears things up.
Click to expand...
Click to collapse
My TBolt is not rooted and before the update I had no problems at all but after the update the random reboots started. Battery life is acceptable but could be allot better.
Called Verizon yesterday and they acknowledge the problem and actually said HTC is aware of the problem and are working on it but have no expected date as to when it will be fixed. I believe it is definitely is a software issue and will be fixed when the official Gingerbread is released. Just my 2 cents.
Related
How has your experience been with it?
Mine has been fine, my wife's not so much...
My wife's Captivate: WAS very very laggy but 2.2 fixed it. She had zero problems with her GPS but the 2.2 update threw it off about a block : /
My Captivate: Just as smooth as before, and GPS is perfect as was before.
How are you guys enjoying Froyo?
Not quite sure what you mean. I didn't know there was an official one for the captivate sent out? Searched for it and couldn't find it on google. You sure ATT pushed out official 2.2 a month ago?
There is no official froyo yet for the captivate
Sent from my SuperDuper!Captivate | PHOENIX RISING 4.1 | Firebird 2 v0.4 | Member of Team Phoenix
There is through Rogers.
gunstar3035 said:
There is through Rogers.
Click to expand...
Click to collapse
Correct... Rogers has released their update.
Us down here in the U.S. are still speculating when/if ATT will ever update our devices
Sent from my SAMSUNG-SGH-I897 using XDA App
I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.
Eschatologist said:
I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.
Click to expand...
Click to collapse
Flashing a new rom will not fix the problem...your only option is to contact att and get a replacement phone
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Smallsmx3 said:
Flashing a new rom will not fix the problem...your only option is to contact att and get a replacement phone
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Click to expand...
Click to collapse
+1 I had to do this and I'm glad I did, 30 days with zero random shutdowns.
Sent from my SAMSUNG-SGH-I897
DeMarzo said:
Correct... Rogers has released their update.
Us down here in the U.S. are still speculating when/if ATT will ever update our devices
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Click to expand...
Click to collapse
Sorry I should have specified Canada : /
It is complete bull$hit that ATT has not given you guys 2.2 I think I would go custom ROM and be done with it.
Just get a new (not refurbished) Captivate instead!
Eschatologist said:
I have lots of shutdown issues right now, gonna flash to a custom rom to see if it makes a diff.
Click to expand...
Click to collapse
Get another phone. Do not settle on a defective phone. I spoke with someone in the "Office of the President" (a higher level of AT&T customer service) and after checking into the issue, they overnighted me a NEW Captivate (my phone was purchased in August, so I am well out of the 30-days). Their statement was that the defective phones are not supposed to be in the new lots or refurb lots, as it is against their procedures to knowingly sell defective phones. I would suggest taking your complaints there. The number is 1-800-331-0500. Be firm and upset, but be respectful. They will work with you.
Overall its not bad, but I do have a few issues I am still contending with.
When I first did the update I lost navigation all together. I restarted the phone (using a access number Samsung provided me) and solved that issue.
I lost a lot of files that were on my SD card. I haven't been able to figure out why that should be. It's like the update made a point of deleting everything except my media... Oh well
However I am still fighting issues with the both the home and car docks. (Which by the way Samsung Canada doesn't recognize up here and said I am on my own)
The usb audio out worked once and then disappeared on me altogether... Restarting apps and phone isn't helping...
And using the home dock, the phones main screens get stuck in landscape mode (only after doing it all night, if it's only running for a couple hours it's fine) and I have to shut off the phone to get it back to normal. Using Samsung home dock app it was every night. Alarms Plus as well. I am currently using an app called no dock and its down to 25% of the time I don't get stuck in landscape mode. Livable... The car dock I have not gotten stuck in landscape yet, but then I don't think it will ever be in the dock long enough to get stuck...
Which brings me to a point of frustration. Why isn't landscape mode functional outside the dock mode? I love the ability, just not getting stuck there until I reboot... The phone CAN and WILL do it on certain conditions, so why not all the time?
I haven't tried the mass storage mode or tethering yet so I don't know if they are working or I have more issues to deal with.
My captivate works fine when running a non rooted stock rom, but as soon as I root it and load my apps it starts to get random shutdowns, so it's not overclocking or undervolting. I'm on darky's right now, and I am getting several shutdowns a day. I tried un installing multiple apps with root access to no avail.. Is it possible for a non root app to cause shut downs? I sent my phone in and it was sent back just fine because it was on stock eclair. I don't want to have to trade it in for an iphone but if it continues to shut down I will. Is there any way to diagnose the problem, or even fix it? I think it is an app issue.
Sent from my SAMSUNG-SGH-I897 using XDA App
Did you try a different kernel? All phones react different, I can't currently use i9000 roms. Worth a shot.
Caution swyping! Read at your own risk.
I tried Darky's and I got the same thing. I have switched to FireFly and have had no problems at all. Paragon is a good ROM as well.
I had the same problem but I would only have the majority of my shut downs within the first 10% of my battery after a full charge. After that for the most part, it would be just fine after that. I'm using cog 4.1 and have been for the last few months and I can count on 1 hand the number of times it shut off. I found that after a full charge,immediately after taking it off the charger, reboot the phone and it runs all day with no problem since I started doing that.
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My best guess is that the officially confirmed bad ram problem is to blame. the rooted apps might be accessing bad sections of the ram and causing crashes. It makes sense that the frequency changes depending on which rom you are using since they all handle ram management differently
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See I would think it was my kernel or rom if it didnt happen on stock eclair. It happens at any battery percentage.. I really don't know what to do. I might be able to trade it for an Iphone 3gs.. I really want to keep the phone but it seems like I might be stuck with a permanently shutting down phone.. which I can't keep.
How long have you had it? I just returned mine for a new/refurbed one a few days ago. I bought mine in Oct. I'm lucky enough to have a ATT service store near me. Went in, told them I had the shut down problem. Swapped phones and out the door. They are honoring the 1yr replacement from Samsung. Got a 1009 that has perfect GPS, for now, haha.
I got mine refurb, and sent it in to samsung, no go. Do you think an att store in a mall would honor the one year?
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Since yours was refurbed, I think the warranty is limited by everyone to 30 days. Mine was new. One of the few perks to NOT getting a refurb.
I had same problem running seremdipity . Now i run continue and no more shut downs. I guess u should try other Rom like mentioned before
Sent from my GT-I9000 using XDA App
Give AT&T a call via 611 or their 800 number. I think the refurb policy is actually 90 days, but from my experience, if you complain hard enough and be rational and reasonable about your requests, they usually budge. I had the same shut down problem with my captivate. First thing they did was send me a new battery in case that was the problem, didn't have to return my original battery so I now have 2. Then after another call back, they told me to go to the service center and I swapped it out in under 3 minutes no problem. Just make sure to Odin to stock before returning your phone.
install setcpu app and set your min clock to 200 that helped some people with shutdown issues
For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
xdmds said:
For those of you who are experiencing the random reboot issue on the stock rom, would anyone be willing to do a factory reset without installing any apps and testing for a while to see if they still have the reboot?
I want to find out if this issue is a problem related to specific g2x's, or is triggered by some kind of software installed.
The reason why I want to test this out is because I have gone through 6 phones(waiting for 7th), and I can not recreate this problem on any of them running the same restored nandroid backup.
Also, for those of you who have gone through multiple g2x's, have you had phones with reboots and also ones without the issue
Since it seems LG is not recognizing this as a known issue, it most likely won't be fixed in the update they announced. Therefore its up tous to try find the cause of this issue whether it is device specific or due to certain apps installed.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
6 phones? Did you ever once suspect the software?
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I thougjt I clarified in my original post that none of mine had the reboot issue and I was not able to recreate it either.
Sent from my LG-P999 using XDA App
If it a software related issue, it couldn't be the ROM since some people have this issue on other roms. It could be the kernel but all g2x's come with the same kernel out of the box IIRC and only some people are having the issue.
EDIT: wow I'm really inaccurate typing in portrait mode
Sent from my LG-P999 using XDA App
I never had a reboot issue in Arizona and I just got back to Ohio today and i have randomly rebooted 4 times today and I had to do a battery pull this morning... crack that nut for me
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
JWhipple said:
I went through 2 G2x's.
First one stock, rooted, and CM7 - all ways would reboot.
Second one, stock, rooted and CM7, all ways would reboot, so I tried it stock and CM7 without any added on apps - same results both stock and CM7.
Click to expand...
Click to collapse
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
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philthyman21 said:
I feel that it's definitely software b/c I've been running the leak without any reboot issues. They still need to also fix the kernel too
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Click to expand...
Click to collapse
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
xdmds said:
what is confusing me is if it is software, why is it only affecting some people? the leak is running a different kernel so that could possibly be why you aren't getting reboots, but something must be triggering it that the people who have the issue have down/installed etc.
Click to expand...
Click to collapse
I don't think the LG kernel for the G2x has been released :-\ BUT I could be wrong
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xdmds said:
It seems that people who are getting reboots, are getting reboots across multiple g2x's, while people who aren't getting reboots, don't have the issue across multiple g2x's. So there must be some kind of installed software related thing that is not playing nice and causing the phone to reboot itself. There isn't enough info in order to make a definite diagnosis to the source of the problem yet which is why I made this topic.
Click to expand...
Click to collapse
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
I know that one of the barcode scanning apps caused my phone to lock up, and sometimes reboot.
-bZj
bluemoon737 said:
Orrrrr...perhaps it related to the network somehow? Strength of signal or need for the phone to switch between 4G/2G? Or perhaps trying to go to the ever elusive 3g (since I still haven't seen a report of someone actually seeing 3g in the notification bar). Maybe folks with reboots are in fringe areas and the phone oscillates between 4g and 2g and doesn't like it? Maybe those folks use their phones differently...leave BT on all the time and run apps that access GPS regularly. Or any other number of possibilities.
It's too easy to blame an app.
Click to expand...
Click to collapse
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
xdmds said:
Thats why I'm asking people to participate in this experiment. By eliminating variables one by one we can try to single out the cause.
EDIT: also, the 4g signal shows for both 4g and 3g. The only way u can tell which one you are on is by going to "about phone". UTMS is 3g then there hspa(+).
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
check your pms xdmds
let me know if u need anymore help with tmobile
Mine actually rebooted randomly very often. It didn't matter what rom I had (Stock, Eagle, CM7). I tried everything.... factory resets, removed apps, etc. It's just very random when it decides to reboot. Sometimes when I'm using google maps, sometimes when I'm trying to text, or when I'm playing with an app. It got so annoying that I had to return the phone.
I noticed that the times my G2x has rebooted was when it got hot. For example, if I charge it, talk and surf at the same time it will start getting hot and either freeze or reboot. Sometimes just charging it will freeze it.
I'm trying out a new battery and so far the phone seems to run cooler...its 25.2c right now and I've been playing with the phone for a while...with the stock battery I dont remember the temperature below 27c ever...sometimes with heavy use I would see it go as high as 43c...
it's only been one day with the new battery but I'll let you guys know how it behaves the next few days.
Sent from my LG-P999 using XDA App
Well android leaves apps open. There is no exit button on the apps that kills it. I religiously kill tasks and check to see what's running. Is there any type of reporting app that will tell you what was running at the time of the reboot like maemo/N900 has?
As far as I know, I have not had one reboot. Has not been a full week though. If it was rebooting in the night, I guess I wouldn't know it.
Hell, I haven't had any real probs. My Gps was way off, but I rebooted it outside and it's been dead on since.
I love my G2X.
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
mapin0518 said:
I just got an exchanged phone due to reboot/shutdown issues. I did not install any 3rd party software, and i had a shutdown that required a battery pull while it was on the factory charger.
Not sure if I should keep exchanging until I get one that works or not...
Click to expand...
Click to collapse
Did you have anything installed at all?
Sent from my LG-P999 using XDA App
Has anybody else sent their G2X back because of random restarts and the GPS not working correctly? I haven't had any of the other issues some of you guys are having and my battery life seems pretty good. I can't complain about that.
But I often use the GPS on my phone for work. It was great on my Nexus One and never failed me. I tried to use it on my G2X the other day and it was horrible. It took minutes to load and finally when it seemed like it was going to work, it was real lousy. It wouldn't keep up with where I was driving, so the directions were real sloppy and inaccurate.
As far as the random restarts, that might be normal..? It's a smartphone which is like a mini computer, so I think restarts might be fairly normal. I seen a restart the other day and I seen 2 more today.
My question is do these seem like software issues? If so, i'm willing to wait for an update to fix these things. I like the phone a lot and i'm lucky to have no screen or battery issues. So I don't wanna risk sending it back only to have those issues.
My GPS is rock solid. It is slow to start sometimes but my old phone was the Vibrant and ANYYHING is better than that. Don't have any restart issues. You should do an audit of the apps you have on your phone.
Sent from my LG-P999 using XDA App
What exactly do you mean by an audit of my apps? Do you really think any of the other apps are messing with the GPS?
I'm debating doing a format. I'm not sure whether or not it would help anything.
We have the same issue, everything (dialy used apps) works except for the GPS. I can't even see GPS icon even after toggle ON and running GPS toolbox. Though, sometimes if I am lucky, after Rom Manager Fix Permissions and restart it works. But only if am lucky.
Maybe it is a software issue or permissions issue, but I am hoping that this will be fixed with the long awaited update.
Sent from my Gingerbread powered Nokia 3210.
I was speaking of apps in regards to the reboots. My GPS icon doesn't show sometimes also. A quick reboot solves that for me. There's a thread about fixing the GPS. You should try the steps in there.
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Return it. Phone should never reboot. Android runs on Linux which is designed to be up 24/7 365. GPS should lock quickly.
kangxi said:
I was speaking of apps in regards to the reboots. My GPS icon doesn't show sometimes also. A quick reboot solves that for me. There's a thread about fixing the GPS. You should try the steps in there.
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Click to expand...
Click to collapse
Tried it already mate. But, no success.
Sent from my Calculator with Android.
jose makalolot said:
Sent from my Calculator with Android.
Click to expand...
Click to collapse
Lol.......
I called about my GPS and reboot problems and they are sending me a replacement g2x. The tech rep did say that he would check about their exchange program eligibility where I can exchange for an equal or better phone under warrranty. He said there were no phones that were of equal value currently released. He told me if I call tomorrow when the sensation comes out that it may be an option. For now I'm going with another g2x but to answer the original question, GPS and revolts is a good enough reason to send it back.
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My GPS locks up almost daily now. The GPS icon doesnt show... I think it's an app issue (gas buddy) that's not compatible... A reboot fixes the gps for about a day.
kangxi said:
I was speaking of apps in regards to the reboots. My GPS icon doesn't show sometimes also. A quick reboot solves that for me. There's a thread about fixing the GPS. You should try the steps in there.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
I have problems with GPS also, it's horrible at times. Tonight it took two reboots before it worked, and even then it was flaky at best. My Nexus One was great prior to 2.3, at which point it was unreliable also, but not like this.
Basically I have to reboot daily or else GPS won't work when I want it. And all I run on it that uses GPS is Maps, My Tracks and when I'm attempting to fix it, GPS Status, which sometimes just comes up as a blank screen. Sometimes it takes two reboots to get GPS to work, which is just odd, but I've seen that twice.
Also, I have witnessed at least 5 spontaneous reboots, and I've had the phone just a few weeks.
Cyberdan3 said:
He said there were no phones that were of equal value currently released.
Click to expand...
Click to collapse
The retail for the G2x is $499 and that matches the Samsung Galaxy S 4G. Would've matched the G2, but reports have it as discontinued. The Sensation is 10% more expensive.
He was talking features also. Dual core should match up with another dual core.
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Cyberdan3 said:
He was talking features also. Dual core should match up with another dual core.
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Click to expand...
Click to collapse
But he said equal "value", not equal "features. The value of the two are not the same.
So I've been an atrix 2 user for a few months now and its a great phone...Its rooted and I just updated it with the latest ota update and kept the root and all of that good stuff. But one problem that I have been having with my phone for the past month or so is that my phone will heat up like CRAZY! Then restart and then it wont let me use it. The power button doesnt let me turn the phone on...nothing. The only way I can wake my screen is by putting the power chord in and that just lights it up it doesnt let me use the phone. It shows that everything is functioning in the background I still receive messages and my apps update ect. but I cant use me phone. It goes through this cycle for about an hour then completely kills my my battery after it runs its course. I have no idea whats wrong with my phone. Can anyone help or have any suggestions? Anything would be appreciated!
Sounds to me that you need a new phone. Is it through att? You may need to do a warranty exchange.
Sent from my SAMSUNG-SGH-I997 using xda premium
Yes it is from AT&T I had to do the same thing with my original Atrix, but I traded up for the atrix 2
That doesn't sound good... the OG Atrix had a couple problems with that but I've never experienced it on the A2. You should try for a warranty exchange... look at the noob thread and flash the fxz, apply the OTA update and then take it to AT&T.
Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?
I'd say bad luck.
I've had 4 A2's and, while none of them were perfect, none of them had overheating problems.
Sent from my MB865 using Tapatalk
drummerkid_167 said:
Yeah I think thats what I'm going to end up doing...this especially happens when I'm listening to music on my phone it loves to freak out on me. I'm just starting to have my doubts about Motorola because my original Atrix gave me problems and I so desperately hoped that it would be fixed in this version. Is it just bad luck I got 2 phones from motorola that both freak out on me? or is it me?
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My A2 is my first Motorola. I have an htc and two samsung phones and my A2 is by far more stable than any of my previous phones. I would say you have just gotten two bad phones. Do what you want to but i would stick with Motorola. Just giving my two cents.
Sent from my SAMSUNG-SGH-I997 using xda premium
Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk
kojitabe said:
Try cpu master pro and change governor to ondemand.
It works on my a2.
The major problem for me now is sometimes signal dissapear.
Sent from my MB865 using Tapatalk
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Interesting if the problem is the governor...
Also for a free way to change the governor use ROM Toolbox (free) and go to CPU Sliders.
Sent from my MB865 using Tapatalk
I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App
drummerkid_167 said:
I really appreciate all the feedback from everyone, what I did so far is that I flashed the stock FXZ file back to my phone then updated and seems to be working like a charm buy I still think its too soon to say how its really doing. Instead of second guessing myself I think Im going to get a fresh A2 today hopefully and I won't have any problems like this again! Thanks to all the help from everyone!
Sent from my MB865 using XDA App
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I would also take a good a good look at the apps you use, some apps leave themselves running and take some good resources, and can cause your phone to overheat because of this. take a look at the resources in use from settings --> applications, go to the running apps tab, do this when the phone is hot and see what apps are taking a good bit of resources. Just a thought, as I have had this issue before, not on the exact phone I am on now, since I found the offending app and did not reinstall it the last time I got a replacement of this phone.
I wish I could check it when my phone gets hot, but when it gets to that point my phone boots me out. Not letting me touch it at all :/
Sent from my MB865 using XDA App
Apparently the systempanel app (paid version in the market) can identify which apps were running when your phone rebooted, won't tell you whats causing it but may get you close. I dunno how to use th app very well though but I heard good things.
Sent from my Motorola Atrix 2 with AT&T 4G
I've started having this problem today as well. Two days ago I noticed a very quick drop in battery level to almost nothing after going below 50%. Same thing yesterday and today. Today was the first day that I noticed the severe overheating.
I'm using the SCv5.1 ROM. I've been using it for about a month without trouble, but any chance that's the cause? I'd love to not need to return the phone to ATT.
The only time I experienced these symptoms was after restoring an AtrixBlaze ROM.
Flashed back to stock w/root, then OTA. Restored a backup of RebelROM. No problems since. Was very concerned for a day that it had some how damaged the phone.
I've been through Iphone, Palm Pre and HTC, this phone beats them all except for WebOS which was the software on the Pre. That was an amazing OS with a lot of potential.
Sent from my MB865 using Tapatalk
Using Jimbridgman's advice above, I looked at some of my apps. I had been using Green Power Premium (paid) and it just updated a few days ago. I disabled it and have not had an issue since, but I have yet to go through an entire power cycle.
I bought my Atrix 2 in India yesterday. Everything works like charm except the earpiece. The voice I get from the other party is so shrill that I need to keep my phone away from my ear to understand what they are saying . There are 4 settings in all to change the voice quality of the earpiece but it seems they are of no use. On the last setting, I can even hear my own voice from the earpiece. Also, when I tap my phone around the 3.5mm jack area, I hear a sound that makes me feel that something is loose inside. Is it a known issue or a bug or its just me who’s facing this? What’s the way out? Thanks in advance.