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Hi there guys,
I've been researching on this problem i've got with my Oneplus. It seems that the touchscreen is'nt responsive enough.
Often when i'm scrolling trough (for example) facebook, the phone has a hard time recognizing my swipes, and picks up regular touches instead. Which is causing me to open or like posts when i'm just trying to scroll trough. If i'm scrolling trough my homescreens while just slightly touching the screen, it acts up really hard.
The screen just isn't responsive enough imo.
I'm wondering if other people got the same issue, and if it is hardware or software related.
See this topic for more information: Click here
Sounds like
http://forum.xda-developers.com/showthread.php?t=2832822
drakester09 said:
Sounds like
http://forum.xda-developers.com/showthread.php?t=2832822
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It is different than ghost-touches.
I noticed there is a topic on xda about this problem already: Click
I hope this can be fixed with a software update.
joeyzbg said:
Hi there guys,
I've been researching on this problem i've got with my Oneplus. It seems that the touchscreen is'nt responsive enough.
Often when i'm scrolling trough (for example) facebook, the phone has a hard time recognizing my swipes, and picks up regular touches instead. Which is causing me to open or like posts when i'm just trying to scroll trough. If i'm scrolling trough my homescreens while just slightly touching the screen, it acts up really hard.
The screen just isn't responsive enough imo.
I'm wondering if other people got the same issue, and if it is hardware or software related.
See this topic for more information: Click here
Click to expand...
Click to collapse
Funny. I have my oneplus one since a week ago more or less and i also noticed this issue in the very first days of use. Now i've opened facebook app to make some scrolling and see if the problem is still there and i have to say that i don't notice it anymore. Strange, but this is what i feel O_O
DuckMcQUack said:
Funny. I have my oneplus one since a week ago more or less and i also noticed this issue in the very first days of use. Now i've opened facebook app to make some scrolling and see if the problem is still there and i have to say that i don't notice it anymore. Strange, but this is what i feel O_O
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Hmm, maybe you just got used to press a bit harder onto the screen (which helps). Would be great if it's really disapearing after a while
Got mine for 3 days now.
joeyzbg said:
Hmm, maybe you just got used to press a bit harder onto the screen (which helps). Would be great if it's really disapearing after a while
Got mine for 3 days now.
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Click to collapse
It really may be...just get used to New display settings and you will be out of problem too then!
Inviato dal mio One utilizzando Tapatalk
I have the exact same issue with my OnePlus after 3 weeks of use. At first it was the swype issue where the phone wasn't picking up swypes properly on the middle left side of my screen. I use a pattern unlock so it's annoying when the dots don't connect.
The next thing was not picking up my touches properly so when ever I use SwiftKey and they recommend words, I could never properly select it because the touchscreen wasn't registering properly.
I did a factory reset and it solved the problem at first but it's now back after 2 days. It's not as bad as before but still persistent. There are tons of people on Redit, Cyanogen and the OnePlus forums that are reporting the same problem.
The good news is it seems like a software and not hardware issue, hopefully the permanent fix can come soon.
Possible solution to the supposed OnePlus One touch sensitivity problem
Settings→Developer Options→ Scroll About Half Way and UNcheck "block gesture touch events"
Also try and see if unchecking "Adaptive backlight" in Settings→Display & lights→ Adaptive backlight, helps.
Of course none of these are permanent solutions. And this problem is real. But maybe the "solutions" above help.
ive not had these issues just yet. but i do get annoyed by gesture control
This still needs to be addressed. It's almost as bad as an old capacitive touch screen!
I got my phone maybe a month after it was released. After exactly 4 months the touchscreen input died and lost all sensitivity. Typing became impossible. After going back and fourth with support for 2 months they finally sent me another one. The new one was excellent for EXACTLY FOUR MONTHS!! Almost to the DAY! My damn touch is broken again and I can't type. I'm furious! I'm also 1wk outside warranty.
With the first phone I tried every hack, crack, rom, reformat, anything I could find. Nothing would restore the touch. I assume it's a hardware issue. I've been looking around for a solution but haven't found anything. If there is anything, I would appreciate some direction.
Sorry for everyone that ever wasted their money on OnePlus, I won't be getting any more products from them...
I blamed OnePlus for months for not doing anything for the annoying problem related to the touchscreen panel in a lot of models of the OPO. I was sure it was an hardware problem and only a RMA could have done something for me. I couldn't return my phone cause i always need it and i didn't have alternative phones to use. So i just gave up, living with some not-extremely-frustrating-unresponsiveness during fast typing.
But...
After installing the last official CM11S update (the 05Q one), i noticed some strange responsiveness during a chat with a friend. I was curious, so i reinstalled YAMTT for some test. I couldn't believe that all my inputs were perfect even at fast speed. I still don't know if it was a software or hardware issue, but OnePlus seems to have finally fixed my situation.
Looking for your experience after the update.
Elvecio said:
I blamed OnePlus for months for not doing anything for the annoying problem related to the touchscreen panel in a lot of models of the OPO. I was sure it was an hardware problem and only a RMA could have done something for me. I couldn't return my phone cause i always need it and i didn't have alternative phones to use. So i just gave up, living with some not-extremely-frustrating-unresponsiveness during fast typing.
But...
After installing the last official CM11S update (the 05Q one), i noticed some strange responsiveness during a chat with a friend. I was curious, so i reinstalled YAMTT for some test. I couldn't believe that all my inputs were perfect even at fast speed. I still don't know if it was a software or hardware issue, but OnePlus seems to have finally fixed my situation.
Looking for your experience after the update.
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Not yet they aren't. It appears to have affected the functionality of double tap to wake for some people.
Doesn't seem like they're updating us on the investigation either. If they've fixed it using software, at the very least they should tell affected users why all the previous updates didn't work for them.
I've been on the nightly road since mid August, in my experience touch issue improved a lot after the touch firmware update in October, however there are still very rare cases where finicky / unresponsive touch happens, you don't want that when you ask someone for her contact in a bar on Halloween and she can't input the letter 'n'.
After that I think I experienced touch issue twice, I foolishly thought this was fixed sometime ago, however it came back big time the day before yesterday, and I was on the latest nightly... So in short, touch issue is not gone
touch issue
even im having touch issues with double tap and typing.
Touch screen seems less responsive since this update
Sent from my A0001 using XDA Free mobile app
anuradha1208 said:
even im having touch issues with double tap and typing.
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William Haven said:
Touch screen seems less responsive since this update
Sent from my A0001 using XDA Free mobile app
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Do you guys have any problems with vertical scrolling (i.e. in lists, webpages etc.)?
I'm thinking about downgrading... I'm currently running CM12 nightlies and the touchscreen is annoying me
vantt1 said:
Do you guys have any problems with vertical scrolling (i.e. in lists, webpages etc.)?
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Everywhere
this is hopeless, I just went and looked at touch firmware updates, last ones are 1221 at the end of october and 1222 around new years, I remember it working ok during that time, and some time after that, how come I am experience severe touch issue these couple days, touch turned into swipes, swipes registered as touches, unresponsible parts on the screen. I am almost beginning to think it's about the weather/temperature, problems are more frequent when I am out hiking for a long time.
although somebody mentioned that last change was having problems days after http://review.cyanogenmod.org/#/c/83558/
st11 said:
this is hopeless, I just went and looked at touch firmware updates, last ones are 1221 at the end of october and 1222 around new years, I remember it working ok during that time, and some time after that, how come I am experience severe touch issue these couple days, touch turned into swipes, swipes registered as touches, unresponsible parts on the screen. I am almost beginning to think it's about the weather/temperature, problems are more frequent when I am out hiking for a long time.
although somebody mentioned that last change was having problems days after http://review.cyanogenmod.org/#/c/83558/
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Click to collapse
There are at least two different touchscreen issues as far as we know:
One is where the touchscreen is semi-terrible all the time regardless of temperature
The other is where the touchscreen becomes unresponsive with the increase in temperature, and subsides if the phone is restarted or cools down
Is there a way of finding out which firmware is being used for colorOS?
I can't take this anymore, I am considering flashing either 44s or color OS
Just got my Pixel 3 the other day and have started to put it to regular use, I'm coming from a Pixel OG that only missed swipes if my finger was damp or such. At first I thought it was due to my case but even without it on the swipe gesture on the fingerprint sensor is more miss than hit. I'm not talking about unlocking which happens every time, but trying to pull down notifications or quick settings with a swipe on the fingerprint sensor (yes it's enabled).
Anyone else with this issue or do I possibly have a finicky sensor?
Thanks
I've had some issues with mine but not a ton, yet. It works fine for unlocking as you said but sometimes swiping down doesn't do anything and I have to swipe a few times or just pull the shade with the screen. I believe I saw a post here or on reddit about it a few weeks ago. Not sure if it's something that can be addressed via software fixes or not.
That's not encouraging to hear, that's a feature I use all the time. And on my pixel OG it worked flawlessly so this is definitely not usual performance.
fury683 said:
I've had some issues with mine but not a ton, yet. It works fine for unlocking as you said but sometimes swiping down doesn't do anything and I have to swipe a few times or just pull the shade with the screen. I believe I saw a post here or on reddit about it a few weeks ago. Not sure if it's something that can be addressed via software fixes or not.
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hwshi said:
That's not encouraging to hear, that's a feature I use all the time. And on my pixel OG it worked flawlessly so this is definitely not usual performance.
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It's not "usual" and likely not working as intended but it's not a problem specific to your device. Assuming it's something they can adjust with software it should be fixed in an update vs an RMA for your specific phone. That's kind of what I was getting at with my reply.
Yes I understood it as it being a problem on more than mine but made me think it could be a hardware issue. Hopefully that's something that can be addressed with software.
fury683 said:
It's not "usual" and likely not working as intended but it's not a problem specific to your device. Assuming it's something they can adjust with software it should be fixed in an update vs an RMA for your specific phone. That's kind of what I was getting at with my reply.
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only time i had the issue was with a case on. other than that.. its been perfect
I've noticed similar behavior on mine. If I slow my finger down a bit it's typically 100%. But if my finger moves too fast, it doesn't always work.
works 1 out of 3 times for me. I'm using a skin, no case. Anyways, i would only use the feature in "one-hand-mode", and it's a big stretch for my finger the way that i carry the phone...
I have tried reinstalling the os, root and unroot. Before the newest update I could get into the debug menu, *#808#, there I could see that the accelerometer is giving faulty data. After the update I can't even get into that menu again.
Seems to be a faulty sensor and something with the software. My facking phone is 2 days old........
Anyone else having this problem? Any ideas?
Yeah autorotate sucks for me. Anytime I'm on YouTube and try to watch in landscape it's hit amd miss and i have to keep moving phone to get it to work
hallo dare said:
Yeah autorotate sucks for me. Anytime I'm on YouTube and try to watch in landscape it's hit amd miss and i have to keep moving phone to get it to work
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Damn. Sounds bad too.
I noticed this while playing Asphalt8 using the accelerometer to steer. It would work for a bit then get stuck trying to drive me into the side of the road!!!
Thinking it may be a bug in the game, I looked at the raw sensor data using Physics Toolbox Suite and saw the same thing. The sensor outputs sensible data for several seconds, maybe even a couple of minutes. Then the values stop changing for about 12 seconds. The length of time the sensor works for is random but the 'dead time' is always about 12 seconds!
Has anyone found a solution to this? Even a hint as to whether it's a software or hardware problem so I can decide if I should send the phone back or wait for an update.
Thanks
Okay thank God someone else has the same issue. I was wondering what was so wrong for the longest time ?
Extremely annoying issue.
It's a software issue. Confirmed.
When I reboot the phone the issue dissapears. Meaning there is something wrong in the OS that tilts the gyroscope readings. At least there is a workaround... Hope OP fixes it soon
I used an OnePlus 5 for 2 years. Now I bought a 7 Pro. I'm wondering doing a downgrade due to this issue. Incredible how a company like oneplus and a premium phone has a software bug like this and there's still no update yet. Months without an update...
The fingerprint sensor also has a bug... Sometimes it simply doesn't work. The touch stops...
OnePlus! Where are you?
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
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Haven't noticed personally. Using a screen protector?
I removed the screen protector to check if is causing it but still the same. It happens rarely though.
ijuanp03 said:
I removed the screen protector to check if is causing it but still the same. It happens rarely though.
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Hmm. It happens during use or in charging or ?.
Shadowthor said:
Hmm. It happens during use or in charging or ?.
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During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.
Try safe mode.
I would ditch Waze app and flipboard.
Try clearing the system cache.
See what's running in the background when it happens.
Use the factory diagnostic touch screen test to see if it may be hardware caused. Not sure how you access it it on that phone.
ijuanp03 said:
During. When I'm just scrolling through my apps or even playing games. It doesn't matter if I am in a cold or warm environment. It even happens when I'm doing basically nothing - staring at my homescren and suddenly it opens the app located at the center.
To give you a better view, here's my homescreen. The ghost touch is located on Waze app but sometimes on Moto or even Settings app.
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Click to collapse
Hmm that's weird. Did it happen recently? Did you install any new apps?
Hopefully it's not hardware related.
You can use cqa test to check the hardware. *#*#2486#*#*
Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.
ijuanp03 said:
Nahhh it's not related to any app. I may be wrong but it could be the software update from Motorola since I didn't encounter the issue when I first used the phone.
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A new update got pushed out?
Not entirely new. The latest software update RR31.Q2-12-14-7.
Shadowthor said:
A new update got pushed out?
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ijuanp03 said:
Not entirely new. The latest software update RR31.Q2-12-14-7.
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Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?
Shadowthor said:
Oh that update. I have it but I don't currently see the ghosting issues you mentioned yet. Did you end up using the cqa test to check screen?
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Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
Click to expand...
Click to collapse
Could be a blown sim card. Replace both and follow ESD protocol when handling them, always.
Handle like a stick of ram.
Excessive ESD exposure can cause random failures immediately or worse, days, weeks even years latter. These cards are dirt cheap but a delayed failure can cost you dearly...
ijuanp03 said:
Yah. All the standard testing done. My phone seems to work fine now after removing 1 sim while keeping the other. It must be affecting the internals when dual SIM is utilized which is a design flaw or was not tested properly.
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Hmm weird. Haven't tested out dual Sim but it shouldn't cause this issue.
I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html
nullschool said:
I have encountered at least 30 users reporting this problem in China. Including but not limited to many users from official forums.
https://mclub.lenovo.com.cn/forum-1567-1.html
https://mclub.lenovo.com.cn/thread-7814429-1-1.html
https://mclub.lenovo.com.cn/thread-7814577-1-1.html
https://mclub.lenovo.com.cn/thread-7814895-1-1.html
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Click to collapse
And so I thought mine is an isolated case. Motorola is yet to confirm if this is hardware or software related.
ijuanp03 said:
Anyone experiencing ghost touches on the center part of the display? I thought I was just accidentally touching but it turns out there are ghost touches. It rarely happens and I still couldn't figure out the reason. Note: cleaning the screen of moisture didn't help.
Click to expand...
Click to collapse
Hello everyone!
I have this same problem here on my brazilian Moto G100 and in the same place almost in the center of the screen. After removing the screen protector, the problem is more difficult to happen, but it still happens rarely, requiring a cleaning of the screen for the problem to stop happening for a while.
I noticed that the problem happens several times when I leave the smartphone leaning against metallic surfaces or other electronic devices.
Is it necessary to use the warranty to replace this screen or can a firmware update solve this problem?
Regards!
I'm Chinese user.My device have this problem.Our forum many people reaction to this problem
I can confirm I have the same problem. I don't know if it's hardware or software yet
wow I haven't had any problem, but if you find any solution or coment from motorola sopport please post it