does it give power options like when rooted? my power button was sticking like crazy and then when i tried to pop it up the whole thing flew out...
want to know what to say to VZW when i call for replacement...ie my power button was sticking and i couldnt do anything cuz power options kept coming up
would that be correct?
thanks
I think it shows hibernate and airplane mode and reboot. Its been so long since I've seen it I can barely remember. I've been rooted since the day I got this phone lol.
Sent from my ADR6400 using Tapatalk 2
djcyph said:
does it give power options like when rooted? my power button was sticking like crazy and then when i tried to pop it up the whole thing flew out...
want to know what to say to VZW when i call for replacement...ie my power button was sticking and i couldnt do anything cuz power options kept coming up
would that be correct?
thanks
Click to expand...
Click to collapse
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
Sent from my ADR6400 using Tapatalk 2
---------- Post added at 12:49 AM ---------- Previous post was at 12:47 AM ----------
heath2805 said:
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
And it's just a standard menu on stock when holding power, nothing like a rooted custom from menu.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
Sent from my ADR6400 using Tapatalk 2
heath2805 said:
I would just tell them it isn't working anymore. I've actually had that happen on another phone and they replaced it. I wouldn't send it back rooted though.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
yea def wont send back rooted...yea think ill say something like that, wont turn on all the time and when does shuts down cuz power button is in
yea i was curious to what the standard menu consisted of so i sounded more like i was on stock
I sent an Eris back rooted, s off and unlocked before and heard no complaints so you may get lucky but I wouldn't do it if I could avoid it.
Sent from my ADR6400 using Tapatalk 2
disconnecktie said:
I sent an Eris back rooted, s off and unlocked before and heard no complaints so you may get lucky but I wouldn't do it if I could avoid it.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
i know not to send back rooted, ive unrooted b4....just want to know whats on the stock power menu lol
Verizon can see if you are rooted and any custom rom or modified kernel you are using. They have full access to all the information in the "about phone" screen in settings. If they wanted to deny a warranty claim due to being rooted, all they would have to do is look on their systems and see what you were running.
bastards said they will charge me 300 something if i send back without the power button
if i jam it in am i screwed either way if i send it back since i already callled??
asurion only has tblolts id rather wait till they out of stock and get rezound
djcyph said:
bastards said they will charge me 300 something if i send back without the power button
if i jam it in am i screwed either way if i send it back since i already callled??
asurion only has tblolts id rather wait till they out of stock and get rezound
Click to expand...
Click to collapse
Id call back and talk to a different person, then tell them the button fell out (you did not pop it out) if that dont work get escalated (talk to their manager.
Milimbar said:
Verizon can see if you are rooted and any custom rom or modified kernel you are using. They have full access to all the information in the "about phone" screen in settings. If they wanted to deny a warranty claim due to being rooted, all they would have to do is look on their systems and see what you were running.
Click to expand...
Click to collapse
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
androidsupra said:
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
I agree. I have been over my about phone with Verizon several times and even returned rooted phones to them and they never said crap. I think they ask because they want to see if you're going to slip up and tell them some wrong information.
Sent from my ADR6400 using Tapatalk 2
androidsupra said:
that sounds like a load of crap
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
+1 lol Verizon has no way to tell your rooted unless they have your phone in front of them. If they knew, you would be warned as soon as you root your device. Where do these people get their info?? Lol
Sent from my ADR6400 using Tapatalk 2
---------- Post added at 01:32 AM ---------- Previous post was at 01:16 AM ----------
disconnecktie said:
I agree. I have been over my about phone with Verizon several times and even returned rooted phones to them and they never said crap. I think they ask because they want to see if you're going to slip up and tell them some wrong information.
Sent from my ADR6400 using Tapatalk 2
Click to expand...
Click to collapse
Yeah most of them don't really care anyway. I had a touch pro 2 from Sprint, first phone I ever rooted. I panicked because I had to send it back, didn't know how to re-lock! Finally after searching and reading and searching I figured it out! Lol
Sent from my ADR6400 using Tapatalk 2
They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
Milimbar said:
They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
Click to expand...
Click to collapse
This is BS because if that's the case they would have made me pay full price on two different occasions for phones that were rooted when I sent them back.
Sent from my ADR6400 using Tapatalk 2
Milimbar said:
They can see your radio version every time you connect to their towers, They can see your software/kernel/baseband if they like through the information your phone sends to them as you use it. Also they still have stuff like Carrier IQ on phones that COULD even read you your text messages if they wanted. Dont think they cant see it because they can. They just dont let you know they can because it could be considered illegal.
Click to expand...
Click to collapse
Seeing the radio version doesn't tell any carrier that someone is rooted. Being rooted is software related not radio related. Not unless custom radios are around, which is not available for the tbolt and im sure not for any other phone for that matter.
The only info phones send to the network is account information so the tower knows whether or not to provide service. That's it.
If they knew more details about a device then they would have no reason to ask us about our phone. They wouldn't waste their time as the info would pop up on their computer screens. If they saw anything other than the latest official OTA, then they would tell you that they can't do anything and that you voided your warranty so even switching back to stock won't make them change their mind.
The fact they would "waste" time to find out every detail from you pretty much sums up that this info is NOT available to them. CSRs like to help the customer as quickly as possible to get them off the line and help the next. And at this moment, asking customers about their phones is the quickest way.
Sent from my ADR6400L using xda premium
So you think that those little forum signatures that can tell you what OS you are running, what browser and even your IP know more about your phone than your carrier?
Must be nice to be that gullible.
Think what you will, I know for a fact they can see the information. They literally don't care. The warranty is through another company and has nothing to do with Verizon. It is also perfectly legal to root your phone and do what you want with it as of July 26 2010 http://www.androidguys.com/2010/07/26/rooting-android-phone-longer-crime/
The only thing it does is void any extended warranty you bought. So do restore to stock for returns to asurion and the likes.
They ask you because the lower tier CS people do not have access to your phone information, if you are escalated enough you will eventually find someone who can and will rattle off all your information to you.
If you can provide proof then I will take back what I said and apologize. I've played dumb before in the past just to see if it was possible for tier 2 and 3 (technical departments) to know this information. I simply stated that I didn't know how to access the about phone section. They tried to "help" me access this section and i pretended I was getting frustrated. I asked them to see if there was a way for them to see it on their systems and they told me no. They couldn't "help" me with my pretend issue unless I gave them this info. So all I was given was generic troubleshooting tips. They then stated to take it to the store for the CSR to look at my phone for the software version. I did this on a couple of occasions just to get a different Rep each time.
Yes, your mobile browser sends browser info to a website, and OS info. User agent strings are sent so that a website will know how to display the website on the browser. You can easily set the user agent to the stock HTC user agent. But this is irrelevant to Verizon as I can install different browsers on my phone which have unique user agents for each one. Just because my phone sends a dolphin user agent or maxathon user agent and not the stock HTC user agent, this does not imply I am rooted.
OS version is very easy to hack. You can edit this by going to the build.prop and change the OS version to the stock version and I'm sure there is a hack to fake the kernal (you might have to recompile the kernal to change the name)
All the IP address provides is the owner of the IP address (i.e. verizon) and in some cases, the general location of where the IP is being used. Verizon's LTE/EHRPD network use private IP addresses so it would be difficult to pin point a phone or information based on IP. This network uses Dynamic IPs so your IP will not be the same all the time. You have to pay extra to get a static address (business account). It is illegal to use an IP to gain access to any additional information unless a court order demands this.
The point of this is that you can pretty much make your rooted phone appear stock if it was really necessary to do so. Its a variant of Linux and Linux is very easy to work with if you know what you are doing.
Sent from my ADR6400L using xda premium
OS version is very easy to hack. You can edit this by going to the build.prob and change the OS version to the stock version and I'm sure there is a hack to fake the kernal (you might have to recompile the kernal to change the name)
Click to expand...
Click to collapse
Yup, does anyone just randomly do this though?
Sorry to cause the topic to get sidetracked like this, I was just trying to point out that Verizon don't care if we root or not.
Milimbar said:
Yup, does anyone just randomly do this though?
Sorry to cause the topic to get sidetracked like this, I was just trying to point out that Verizon don't care if we root or not.
Click to expand...
Click to collapse
If you can root your phone, then its a start. Your typical average user doesn't know what root means or even care what possibilities exist. I am pretty much the only person at my job who is rooted and I've had people ask me how I got my phone to look a certain way and they want their phone like this. When I explain the root process, they say screw that. Most people I know who are rooted know exactly what they can do with a rooted device. And new comers to rooting eventually pick up speed. Linux may be intimidating at first, but once you play around, you see how easy it is.
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Related
Im not sure if this has been discussed before as I did search but cant find anything.
Today I called T-Mobile for the first time to complaint that my MMS is not working (known problem for samsung galaxy s 4g) and asking them when is the update available to fix this issue, and My SMS is in and out as well ?
I didnt tell him what program I have/downloaded on the phone since he didnt ask.
I get transfered straight to higher (level 2) technical support. He said dont touch the phone while he was checking something and the phone will reboot. The phone did reboot and the SMS get fixed.
This is what Alarmed me so much.
The tech support ( I wont publish his name here) know exactly what software I have on the phone (downloaded from the market), what is currently running, he also know I have advance task manager among other thing.
He even knew my Gmail address I use on the phone and google market account.
How is this possible ?
Is there anyway I can block this because I dont like when T-mobile snooping on my phone. If they can see the apps I downloaded on my phone and know my gmail address, know what apps currently running, Can they also access my email through my phone ?
Honestly never heard of that. Thats wild!
Sent from my SGH-T959V using XDA Premium App
Logmein app ? That's the only thing I can suspect
VICosPhi said:
Logmein app ? That's the only thing I can suspect
Click to expand...
Click to collapse
I dont have that app on my phone
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
I wouldn't sweat it too much, it's just like any computer service company that can push updates to your computer.. All they did was push an update and had your phone reboot.. Now if you had some terrorist shizah on there, then I'd be worried, but other than that, they've probably already forgotten about you!
maktucali said:
dude there are 30 plus million subscribers in t-mobile. unless your a celebrity or a son of bill gates or something they wont waste their time nosing on what you install or who you talk to everyday. anyway that less of your problems if you stress about that, they got your full name and ssn in file and a credit card number. if thay wanted to mess you up thats what they will go for.
Click to expand...
Click to collapse
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
It doesn't surprise me at all. The OTA capabilities are there in a lot of devices, including your DSL or cable modem. Google owns everything you do on your Android phone, including your location even when you're not doing anything. Unfortunately, the Facebook mentality about privacy is winning.
Sent from my SGH-T959V using XDA App
nothing here
r3tro8888 said:
I dont have that app on my phone
Click to expand...
Click to collapse
Unless you removed it, yes, you do.
I was surprised to see it on my phone as well since I hadn't installed it.. talk about bloat... why would the phone come stock with this?
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Yea they said let me check it to look up what phone u have and what faqs and problems. Dont be alarmed
Sent from my SGH-T959V using XDA App
heartspains88 said:
They've been doing this for years, it's nothing new at all.. Notice how you call and they automatically know what kind of phone you have? Same premise. I've called multiple times with phones that were unlocked from other networks also, they could see the phone, and never cared. Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
No matter what phone you have, T-Mobile (and I'd assume AT&T) can find out what phone you are using, even if it's not a T-Mobile branded phone.
I wouldn't worry, they aren't gonna do some stupid **** with that, they just did that to repair your phone. I honestly doubt they'd risk losing a customer over a little thing like that.
Google is the one you should be worried about. They know where your phone is, exactly to the millimeter (I don't think that really works with the Vibrant though. xD).
u called to get your phone fixed didnt you? and they did just that didnt they? if you are so worried about your privacy i got a old motorola razr sitting in my closet, ill gladly trade your sgs4
Google is the devil, and will take over the planet, and join steve jobs. Put on your tin foil hats!
To further this, its done through rescue me. It is built into the kernel. On the Vibrant froyo leaks i have leaked out it is there also. We just remove the Rescue Me app.
I can remove the drivers and credentials from the kernel if people are that concerned about it. I wouldnt be though.
Sent from my SGH-T959V using XDA App
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
r3tro8888 said:
Dude
last time i see this is still USA where privacy matter whether you are celebrity or not.
You wouldnt enter someone else house without asking for permission wont you (unless if you want to get arrested ) ?
The guy didnt ask for permission and I never give my approval for Tmobile to snoop into my phone.
Like I said it suprise me for the tech support to mention the apps I downloaded , running in the background and my gmail account associated to my phone and market account.
Those action has nothing to do with fixing my SMS connection ???
Click to expand...
Click to collapse
I'm a computer repair tech. One of the first questions I'm going to ask is have you installed any new hardware or software? Most of the time I've found out software was the root problem of the issue. Not always, just Most of the time. So, it doesn't supprise me that he can see what is installed on your phone. It gives him a idea of what the problem can be. I would be more concerned what NSA or space aliens are doing with your phone.
heartspains88 said:
Take off your tinfoil hat, there's nothing to worry about.
Click to expand...
Click to collapse
heartspains88 said:
Put on your tin foil hats!
Click to expand...
Click to collapse
nwpro3 said:
I'm a computer repair tech. I would be more concerned what space aliens are doing with your phone.
Click to expand...
Click to collapse
Pass that roll of tin foil will you fellas ?
I like mine shaped like a tricorne .
jeffsf said:
A sysctl to enable/disable would be my personal choice, but I have yet to build custom kernels for Android (though have for FreeBSD and OpenWRT) so I don't know how feasible that is with the source access we have.
Sent from my SGH-T959V using XDA App
Click to expand...
Click to collapse
Its not in the source. Its in the initramfs. There are also binaries in /system/bin
Sent from my SGH-T959V using XDA App
I rooted a few days ago and then decided to un-root. After I
Sent from my Desire HD using XDA App
Sorry I accidentally hit post. Anyway after I was done un-rooting I was disappointed to find the sideloading box gone. I decided to see what would happen if I tried to install amazon anyway and for some reason it let me. Even though I don't have the check box. Cool but perplexing. Any theories?
Sent from my Desire HD using XDA App
Fluke
Sent from my Inspire 4G using XDA Premium App
Quite a cool fluke I guess. I was able to re-download all my amazon apps and still don't have the check box lol
sent from my Inspire 4G using the XDA app
baconissweet said:
Quite a cool fluke I guess. I was able to re-download all my amazon apps and still don't have the check box lol
sent from my Inspire 4G using the XDA app
Click to expand...
Click to collapse
Sounds like what happened is it keep the dbsetting that allows it but removed the setting xml for it so it doesn't show up.
zelendel said:
Sounds like what happened is it keep the dbsetting that allows it but removed the setting xml for it so it doesn't show up.
Click to expand...
Click to collapse
I wonder do you think it would ruin my warranty if I needed to turn it it?
sent from my Inspire 4G using the XDA app
baconissweet said:
I wonder do you think it would ruin my warranty if I needed to turn it it?
sent from my Inspire 4G using the XDA app
Click to expand...
Click to collapse
What would ruin your warranty? A non-visible "unknown sources" that ATT actually allows now anyway?
Or s-Off @ hboot?
Or superuser?
Or a non-stock ROM?
Scott_S said:
What would ruin your warranty? A non-visible "unknown sources" that ATT actually allows now anyway?
Or s-Off @ hboot?
Or superuser?
Or a non-stock ROM?
Click to expand...
Click to collapse
I had to go get a new SIM card today and could just see the wheels spinning in the sales gal's head when she was in the settings of my phone , along with a couple of comments about how "bling'd out" it was...like she thinking "how'd you do that? what did this man do to his phone?"...
meiguoguizi said:
I had to go get a new SIM card today and could just see the wheels spinning in the sales gal's head when she was in the settings of my phone , along with a couple of comments about how "bling'd out" it was...like she thinking "how'd you do that? what did this man do to his phone?"...
Click to expand...
Click to collapse
At least we're not in a mobile phone police state, where they confiscate any phone that has been modified, on sight.
Yet........
Scott_S said:
At least we're not in a mobile phone police state, where they confiscate any phone that has been modified, on sight.
Yet........
Click to expand...
Click to collapse
Yeah I thought about that...if I happened to get a sales rep that yells out, "You're rooted!"...but I needed that SIM card and really didn't want the hassle of popping the Hack Kit and going back to stock just for a SIM card...it was kind of fun .
meiguoguizi said:
Yeah I thought about that...if I happened to get a sales rep that yells out, "You're rooted!"...but I needed that SIM card and really didn't want the hassle of popping the Hack Kit and going back to stock just for a SIM card...it was kind of fun .
Click to expand...
Click to collapse
No doubt. That would've been a major PITA.
My phone looks so stock that I doubt they'd notice. Still, I'd be a bit jumpy while in the ATT store waiting for the SIM. But you managed it, so....
Luckily I got my SIM replacement needs taken care of when I was still stock/unrooted. I doubt I'll ever need another one....
Scott_S said:
No doubt. That would've been a major PITA.
My phone looks so stock that I doubt they'd notice. Still, I'd be a bit jumpy while in the ATT store waiting for the SIM. But you managed it, so....
Luckily I got my SIM replacement needs taken care of when I was still stock/unrooted. I doubt I'll ever need another one....
Click to expand...
Click to collapse
One thing I do have legacy is "Enterprise Customer" next to my name whenever I show up....this was years ago but always falling all over me to make me happy..11 years with ATT>Cingualr>ATT again....I was a little thinking about it but not too seriously...just walk in like I own the place ...Manager even came over and introduced himself...I guess I have paid them A LOT OF MONEY over the years with International plans and what not...pne reason I stick with them...I get response...and if I wanna root my phone...so be it
Edit: EC comes from my days working TD as a low level muckity-muck for the biggest semiconductor manufacturer, IN THE WORLLLLLD....but I work for a Mid-Cap now n not nearly the pull...they know it,,,but once get that Gold Star, I guess it sticks...
This is true actually, my unrooted phone now has 'unknown sources' available to me. HTC Inspire
http://bizcommunity.att.com/t5/Android/Android-Application-Enablement/td-p/2350
Looked that up soon after I discovered it.
OK I'm starting this post for my buddy who has a sprint galaxy nexus we live in south Florida and spring took there towers off line today to do some service to there towers well when they put them back online they deactivated his service and when he called customer service he told them his phone was rooted and unlocked with a custom ROM and they told him that sprint probably seen that his phone was rooted and that is why they deactivated his device well he has it back on now and is getting no data what so ever
Sent from my Galaxy Nexus using xda premium
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Doddster said:
cant see that happening tbh, why would a phone network care about what you do to your device? Only the phone manufacturer would care about you invalidating your warranty if you were to book it in for repair.
Click to expand...
Click to collapse
That's what I told him but he said the lady was pretty persistent about that
Sent from my Galaxy Nexus using xda premium
As an ex-Sprint in-store technician, the lady was bullshitting.
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
Why do u think they deactivated his device I mean its back up now but he us getting no data what so ever just voice everything was fine prior to getting deactivated
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Product F(RED) said:
Tell him to do a profile update. Settings -> About Phone -> Sprint updates -> Update Profile (if I remember correctly) and then Update PRL. Otherwise just call up Sprint and tell them he's not getting data and they should be able to refresh his profile from their end. Also, they can't do anything about you rooting your phone as it's yours. If he starts tethering like 50GB a month or something stupid like that, then yeah there's an issue. But I'm assume it's normal usage. Why he even bothered telling the lady his phone is rooted is beyond me...No offense, but that was pretty stupid.
Click to expand...
Click to collapse
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
bostonbassman78 said:
I sent him the link for this thread so he should be on here soon
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
I heard it's not so good in south florida with sprint.
Charybdisan said:
I heard it's not so good in south florida with sprint.
Click to expand...
Click to collapse
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Product F(RED) said:
It's not so good anywhere unless you're in their LTE areas. Their coverage is fine, voice and text is fine. Their data is GARBAGE.
Click to expand...
Click to collapse
He should be on in a minute or two if you could pls stay on he wants to pick your brain he said he tried that profile thing didn't work he said
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
As an ex-Sprint in-store technician, the lady was bullshitting.
Click to expand...
Click to collapse
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
bigweezy1212 said:
Hey what's up guys? I'm the guy with the Sprint issues. It makes absolutely no sense to me at all why they would care about my device but the way she made it sound was that Sprint cannot restore my 3g data because my device was rooted. She told me that my best bet would be to flash back to stop and start over. She concluded with an offer to follow up with me after I flashed back to stock and she could rectify the data situation then. Call me crazy but I think I want the opinion of the guys who know what's going on and not the one of the chick reading off her computer screen. Any help on this would be greatly appreciated.
Click to expand...
Click to collapse
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
Click to expand...
Click to collapse
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
Product F(RED) said:
Several things I have to say:
1. Do not EVER EVER EVER tell your phone company that you rooted your device because the things that run through their mind are:
a) ****! Now he can tether without paying!
b) We're not fixing your phone now because you voided the warranty.
I hope she didn't put notes on your account for b) because that can prevent you from getting your phone repaired in a Sprint store.
Also, it depends what software is on your phone. Have you tried going back to stock? Have you tried calling Sprint again and not mentioning that your phone is rooted?
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I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
bostonbassman78 said:
He is on the toroplus ROM from teameos I'm gonna assume the most recent one
Sent from my Galaxy Nexus using xda premium
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I am also on the toro ROM on my Verizon Gnex and I have no issue's like that
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bigweezy1212 said:
I asked her if there were going to be notes on my account mentioning it being rooted and she said yes but she said she was putting another note stating that the phone was being returned to stock. So I don't know. I'm learning and the main thing I'm learning is that the more I try to learn about this ****, the worse it's getting. The thing I hate the most is that this is a way to break away from the communist machine that is Sprint but somehow they still have me by the balls.
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Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
Product F(RED) said:
Technician notes are different from account notes, so if you were to go into a store for a repair I'm sure they wouldn't see that. Try reactivating your phone. Call Sprint, tell them:
"I called a while ago because I was having issues with data. A rep told me to punch in a code in the dialer and he also gave me the MSL code for my phone, but I can't find where I wrote it down. Do you mind telling me how to re-do the Handsfree Activation?"
Follow the instructions and see if that works. If nothing comes up on the dialer when you punch in the code, your ROM doesn't have Handsfree-Activation included. Try going to a stock ROM or ROM that has the Sprint menus in it.
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I'm gonna have to jump on this first thing in the morning. Thanks for the advice. I will post any results on this thread as they unfold.
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
Doddster said:
I would go as far to say it would be illegal for the phone company to cut you off for tethering a device that you own. (There are apps such as FoxFi that bypass the 'tethering tax' mobile networks try to claim) However, as someone said previously if you are downloading heavily then I guess they could cut you off for that.
At T-Mobile, NO such policy of cutting you off exists and they rely solely on throttling and packet shaping.
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Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
Product F(RED) said:
Thing is, he barely knows what he's doing. He's rooted and ROM'd but that's it. He's new to this whole thing. I don't even think he was tethering; I was just using it as an example for why a phone company wouldn't want you rooting their devices. But yeah I agree, you can't get cut off for modifying your device like that unless it was doing something that it logically should not be able to do (like if you were using it as a 24/7 server to host a website or something crazy).
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Well it got worse now his phone is telling that command droid is not working any thoughts on this and is there a way to get back to stock
Sent from my Galaxy Nexus using xda premium
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
theres nothing wrong with nova launcher on your phone.
most reps are not as knowledgeable as they should be.
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
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vzw reps are notoriously known for being dumbasses...don't listen to em lol.......and anyway, unless its completely hard bricked, who doesn't reset their phone back to complete stock before sending it back anyway to ensure they don't see any traces of ya tweaking w/ it?
The VZW rep sounds ridiculous like expected. My guess is that rep was thinking the phone doesn't "look" how TW looks and therefore assumes that's an indication of modified software. Regardless, it's good practice to reset your phone to stock for exchanges and returns.
Sent from my SCH-I535 using xda app-developers app
I honestly would have told that guy he's an idiot straight to his face. God people are dumb.
Sent from my SCH-I535 using xda app-developers app
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
maxcaos said:
Ive been using and rooting droids for about 4 years, lately ive been haveing issues with my s3 gps took it in talked to a VZ rep and the first thing he said when he saw my phone was "YOU HAVE A LAUNCHER ON YOUR PHONE YOU KNOW THAT VOIDS THE WARRANTY! Make sure you uninstall that before sending back" thats the first time i have ever heard that is this guy full of it or is this something new?
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All none rooted apps on the Market are perfectly 100% legit. The guy is FULL of Sh****. I wish I could say it to his face.
Appreciate all the feedback everyone, I thought he was full of crap but I appreciate the opinions and advice some of which I will use in the future should of wrote his name down and started a VZ REP HALL OF SHAME post
Sent from my SCH-I535 using xda app-developers app
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
sfobrien said:
I would have been tempted to go over to their working demo, download it and say yours is voided now too and leave !
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^ha! rep is an asshat.
I think Radio Shack has the biggest idiots...lol In my area anyways
benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
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Thats why I don't mess with them
bairste said:
I am a Verizon rep and the guy was either an idiot and doesnt know what he is talking about or he is just a complete douche. There is nothing wrong with running a launcher that is able to be put on a phone that doent require root. There are many instances when I had the unfortunate job to tell people they are screwed. I have also instructed people how to get back to stock or referred them here to XDA. I love opening the potential of my phone up and customizing it as it is an extension of myself.
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To bad not all vzw reps think like you!!
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Mark930 said:
I've also noticed that most people selling electronics really have no idea what there talking about I've asked questions to some pretty basic questions that I've already knew the answer just to see if they knew and there just clueless.
Sent from my SCH-I535 using Tapatalk 2
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Hahaha I do this too!!!
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Did you ask him if changing the ringtone voids the warrenty too
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benny3 said:
I think Radio Shack has the biggest idiots...lol In my area anyways
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Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
bwassef said:
yea i had a verizon wireless rep tell me something similar. He took one look at my phone and said, "to be honest i dont know what kind of software you have going on here but whatever it is that is what is causing your problem". i guess Nova Launcher causes the phone's radio to disfunction and lose data all of a sudden......
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Haha.. same thing here. Crazy data drops with my first phone, took it into vzw, dude takes one look at the clock on the home screen and asks what ROM I'm running. I told him there was no ROM, but he insisted the clock wasn't stock so I must have a different ROM on it. Went to the display s3's, changed all their clocks to what mine had then asked if he'd help me with my problem.
Man he ****ed my account up... I spent weeks arguing with vzw over the **** he did...
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gunz.jones said:
Here, it's Best Buy. While our Radio Shack is not the best place to get advice, it's better than Best Buy.
Sent from my SAMSUNG-SGH-I747 using xda premium
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Indeed! I bought a sprint Note II and went to BestBuy to look for accessories....
Lady was adamant that its "not even released in the US yet."
I just laughed, pulled my phone out my pocket, and said... Yeah, sure its not and this doesnt exist...
Then just walked out, lol
Morons!
I found a S3 today and it looks BRAND NEW. no scratches, in a case, looks perfect. So I want to be able to give it back to the owner. I went into my verizon store and they said they wouldnt do anything. It was a young guy and maybe he didnt care or maybe because its hawaii and everyone is laid back... Anyways, I want to be able to return this phone to its owner. I tried putting in random passwords for the lock screen and i got up to attempt 55 and its not asking for an email; though i dont know if it would show their email. Anyway I can hook it up USB and use a debugger and grab some kind of info? Name? Number? Email? Bypass lock screen to call one of their contacts? Any help would be great!
Call a contact in the across book or put up a craigslish add in lost+found
Sent from my SCH-I535 using Tapatalk 2
check if it has an sd card, swap it on your phone or direct to a pc, look for identifying information.
ericrcan said:
I found a S3 today and it looks BRAND NEW. no scratches, in a case, looks perfect. So I want to be able to give it back to the owner. I went into my verizon store and they said they wouldnt do anything. It was a young guy and maybe he didnt care or maybe because its hawaii and everyone is laid back... Anyways, I want to be able to return this phone to its owner. I tried putting in random passwords for the lock screen and i got up to attempt 55 and its not asking for an email; though i dont know if it would show their email. Anyway I can hook it up USB and use a debugger and grab some kind of info? Name? Number? Email? Bypass lock screen to call one of their contacts? Any help would be great!
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hey man, cant really help but wanted to say thanks for being a good person.
Id try the vzw route again. im surprised theyre unwilling to help. maybe call the 1800 number and tehy might be able to help and relay information to the store closest to you wtihout giving out the persons information to you over the phone. or call local PD and see if anyone reported something like that stolen. maybe they have the persons info on hand in case its found.
cammykool said:
Call a contact in the across book or put up a craigslish add in lost+found
Sent from my SCH-I535 using Tapatalk 2
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what is the across book? If I go to emergency call it doesn't show any contacts. There is no sd card, and I have a att phone so I can't put the sim card in my phone to look at it for contacts. I posted a CL ad already, and will go to the police station and talk to them, though they ha e been rated the most corrupt in the US its hard to see if they will help or just take the phone. I know what it feels like to lose a phone, hopefully I can find the owner!
ericrcan said:
what is the across book? If I go to emergency call it doesn't show any contacts. There is no sd card, and I have a att phone so I can't put the sim card in my phone to look at it for contacts. I posted a CL ad already, and will go to the police station and talk to them, though they ha e been rated the most corrupt in the US its hard to see if they will help or just take the phone. I know what it feels like to lose a phone, hopefully I can find the owner!
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I wouldn't worry about the police necessarily especially if they say they're bad. I'd say keep it, and if nobody claims it from craigslist keep it and sell it after wiping it.
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If I've helped, please hit the thanks button
Yea there's not much to do at this point except play the waiting game. Usually after a week or so it'll be claimed IF its gonna be claimed.
Sent from my SCH-I535 using XDA Premium 4 mobile app
ericrcan said:
what is the across book? If I go to emergency call it doesn't show any contacts. There is no sd card, and I have a att phone so I can't put the sim card in my phone to look at it for contacts. I posted a CL ad already, and will go to the police station and talk to them, though they ha e been rated the most corrupt in the US its hard to see if they will help or just take the phone. I know what it feels like to lose a phone, hopefully I can find the owner!
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sorry 4am typing kills me....
Why not look through the contacts see if any contacts say mom dad brother baby etc... Call them...
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He can't get into the phone. It's locked with a code.
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If I've helped, please hit the thanks button
It has a pin lock and no way to see the contacts. What does everyone feel a reasonable time would be to wait before claiming it as my own?
Maybe a week
Sent from my SCH-I535 using XDA Premium 4 mobile app
ericrcan said:
It has a pin lock and no way to see the contacts. What does everyone feel a reasonable time would be to wait before claiming it as my own?
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Id try verizon one more time. If theyre willing to let you keep someone elses device then my conscious would be clear to be hoenst with you.
A carrier should be more willing to help you in this situation youre doing the right thing.
I'll try them again and see. Anyone know if it will work using my att sim card? I know the phone had a message that said global mode and its the i535 version
ddurandSGS3 said:
Id try verizon one more time. If theyre willing to let you keep someone elses device then my conscious would be clear to be hoenst with you.
A carrier should be more willing to help you in this situation youre doing the right thing.
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Carrier is not useful at all! i once ended up buying A AT&T Iphone and it was around the time they started Black Listing IMEI, Anyways long story short..the guy who sold it to me had stolen it! So went to the Store to try to see if they will call the owner and give it back. They told me if id try to do that i could possibly end up in trouble and just toss the device in the garbage or keep it as a Ipod.
djteotancolis said:
Carrier is not useful at all! i once ended up buying A AT&T Iphone and it was around the time they started Black Listing IMEI, Anyways long story short..the guy who sold it to me had stolen it! So went to the Store to try to see if they will call the owner and give it back. They told me if id try to do that i could possibly end up in trouble and just toss the device in the garbage or keep it as a Ipod.
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Wtf?!
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Still no owner yet.....
How has the owner not called his missing phone by now?
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ericrcan said:
Still no owner yet.....
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Is his phone rooted? If it is you could reboot, backup, and dirty flash a rom... or would that keep the lock? can't think of anything else
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blueb0x said:
How has the owner not called his missing phone by now?
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Exactly!
joshua5683 said:
Is his phone rooted? If it is you could reboot, backup, and dirty flash a rom... or would that keep the lock? can't think of anything else
Sent from my SCH-I535
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That would still keep the lock if all you did was wipe the caches. I had an idea of maybe using a no wipe stock image to Odin flash but wouldn't the same thing happen with the lock screen? Either way, I think runs the risk of it bootlooping and there would be less chance of getting through and calling someone. If it's rooted, maybe there is a nandroid you could restore and maybe they didn't set the lockscreen up?
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