Retrospective thoughts on Product Reviews

Retrospective thoughts on Product Reviews - Asus Transformer TF700

Like I'm sure many of you did, I read a TON of reviews before buying the Infinity. I mean I read and re-read almost every english site out there that had gotten their hands on a pre-release version a month or so before the device came out (and videos too!). All of these glowing reviews seemed to reassure me that I was making the right decision and amped up my excitement and expectations. But when I got the tablet I was really disappointed about the speed, stuttering, and lagging both while browsing and the device itself. I've upgraded to .26 and have been VERY happy with it since. I'm not complaining about the device or asking how to make it better. I love my tablet and can't wait to rock some custom roms!
My point is that everyone here noticed the problems almost immediately after opening the box. Lately I've been thinking about the inconsistency between the reviews and the initial release of the product and was wondering if anyone else noticed this and is now either more skeptical of review sites, or (especially after some of the debacles with Asus Device Tracker, the Unlock Tool Serial Issue, etc) if there is more going on behind the scenes with Asus.
I remember reading reviews for Motherboards a few years ago and while ASUS has always been one of the top players it seems that other entrants are doing just as good if not better. Other users were noticing the same trend in innovation and frankly quality. I applaud Asus for venturing out into new product lines, but I get this nagging feeling that they're really not doing the best they can and I'm surprised no reviewer called them out on it. I used to be a huge brand champion for them, but I might be slowly losing it....
Just something I've been thinking about and decided to share.

I know exactly how you feel. I have noticed absolutely raving reviews for hardware that was less than overwhelming out of the box before, but the past few year, the number of times I've noticed significant discrepancies between the reviews and the actual buyer's user experience far more often, it seems.
I'd imagine that either the manufacturer is buying off the reviewer (I know several hardware companies only make their products available for review on the explicit notice that only positive aspects are to be referenced, or that the review overall must at least be positive), or that they send off devices that have been pulled inside out by the engineers and have been tweaked to hell (and back), even as far as swapping out components. This isn't so hard to do when you haven't even settled on an actual end-product design.
I know that there's alsways a negative bias on the user forums (like XDA, for example), but the positive review bias is putting me off even more.

Excellent thread.
I wonder about this too, take the Prime...that device was virtually broken out of the box. How could any reviewer not mention the constant ANRs with the web browsing, slowness when installing anything and broken bluetooth?

My Infinity has been great right out of the box. So, no, it doesn't have any impact on my perspective since most of the reviews are in-line with my experience.
The Prime is altogether different, though. It had some clear problems that were broken at the hardware level, so it seemed like someone should have called it out much more quickly.
I would expect the manufacturer to more closely QA a unit they knew was going to be a hardware review unit, so minor flaws that are due to poor QA (a dead pixel/light bleed/etc) I would NOT expect to be called out by most reviewers. But a design defect as glaring and fundamental as WiFi and GPS iisues the Prime had? Not so much.

I expressed the same thoughts back in February with respect to the original prime:
http://forum.xda-developers.com/showpost.php?p=22396949&postcount=7

Good thread!
The reviews for me add a lot of confusion as I'm sure happens to most.
As a long time home PC builder I got mad at Asus years back because of
some serious issues with their motherboards. So I've always just stepped
over the brand until recently. Asus seems to have changed or maybe it's
just hardware advancements that have become common.
We have a couple of other tablets and I've always thought they we're a hassle
to use in most cases. I've wanted a 10.1 tablet for a couple of years, yet wanted
to wait for some vast hardware improvement. That's where the TF700 comes into play.
I bought this thing for the inside first, quality second, reviews third Asus name last.
I dunno what will happen maybe Android 4.1 will give all the tablets wings...

Thats OK said:
The reviews for me add a lot of confusion as I'm sure happens to most.
As a long time home PC builder I got mad at Asus years back because of
some serious issues with their motherboards. So I've always just stepped
over the brand until recently. Asus seems to have changed or maybe it's
just hardware advancements that have become common.
We have a couple of other tablets and I've always thought they we're a hassle
to use in most cases. I've wanted a 10.1 tablet for a couple of years, yet wanted
to wait for some vast hardware improvement. That's where the TF700 comes into play.
I bought this thing for the inside first, quality second, reviews third Asus name last.
I dunno what will happen maybe Android 4.1 will give all the tablets wings...
Click to expand...
Click to collapse
That won't happen until CM18 - Redbull
But you hit on exactly what I was getting at with the motherboards. Innovation and quality are not always the same thing. I ended up with a Gigabyte board and was very happy btw.
To be honest I think that consumers in general are ok with sub-par build quality though. As long as something works and isn't absolutely terrible most people are cool with it. Basically as consumers we allow companies to get away with it because we still buy the products. It's a vicious cycle.

To be honest I think that consumers in general are ok with sub-par build quality though. As long as something works and isn't absolutely terrible most people are cool with it. Basically as consumers we allow companies to get away with it because we still buy the products. It's a vicious cycle.
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I also think that consumers (Americans in particular, myself included) tend to be incredibly price conscious and this has been further exacerbated by both the world economy and the pace of technology. So, the past decade or so, this has really accelerated.
As you note, nowadays, poor build quality is not preferred but it is highly tolerated... probably because the item was viewed as a "good deal" and we know we're just going to buy a new one and literally scrap the old one in just a year or two. We are not buying things with the intent to keep them for years or call a "repairman" if they break, like people did with TV sets in the 50s and 60s.
I have a Moto Droid 1 that was just released from it's 2 year contract in Jan and I've known people who have upgraded phones four or five times since I've owned mine. It's nuts. I'm finally going to replace it because the volume button broke but I found myself half wishing it wasn't so sturdy when I see everyone with their shiny new phones. It's hard not to fall into the rampant consumerism that helps fuel this negative quality trend.

wolfman87 said:
That won't happen until CM18 - Redbull
But you hit on exactly what I was getting at with the motherboards. Innovation and quality are not always the same thing. I ended up with a Gigabyte board and was very happy btw.
To be honest I think that consumers in general are ok with sub-par build quality though. As long as something works and isn't absolutely terrible most people are cool with it. Basically as consumers we allow companies to get away with it because we still buy the products. It's a vicious cycle.
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Chuckle OL
"CM18 Redbull"
You may have actually tagged a future version!

Gadget reviews on the Internet are on the whole quite poor. There are a lot of factors that most users here could add to.
- they're all tied into an endless consumer release cycle that has to gear up every few months or year depending on the vendor. In that sense they're part of a big ball of constant marketing, hype and desire that people and places like here feed into (I'm guilty!)
- the explosion of 24hr tech coverage on the Internet has all these gadget sites competing for page views, advertising and even access from the very companies they're assessing.
- the gadget "journalists" are constantly switching to new devices, never living with it before they are pressured to judge it for an article that will likely never be updated but always searchable on the net. How many tablet reviews have you seen where someone is paging through home pages as they state how fast or slow a device is? Useless.
-it's true you see more negatives on XDA as far as quality control, but you also see more unfounded hype for new or unreleased devices because people want the next new thing or to feel like their emotional or financial purchase is worthwhile. I trust net reviewers when they uniformly say a device is mediocre (ie Note 10.1) because you know it had to be bad if it sucked in the brief amount of time they gave it. I don't trust their praise until I know for myself it's decent (Nexus 7, Infinity) because there are all sorts of issues they won't be around to see (Prime).

Related

REALITY CHECK: Look Ahead, Not Back!!

Roebeet has posted a thread trying to get Viewsonic moving on setting some things
straight that need to be set straight -- and that's good and I agree with it.
What it has done that I don't like, though, is that it has created negative thoughts
and backlash against what I think is the most economical, most powerful, most flexible
and most user adaptable tablet on the market -- the G-Tablet.
I sorry, but even though I agree with Roebeet and I understand the realities of
the corporate world -- I AM NOT FINISHED WITH MY TWO G-TABLETS YET!!!
I think some people bought the G-Tablet thinking that first thing you know the software
would be upgraded and they would suddenly have a fourth- for fifth generation
supertablet. Ain't gonna happen.
The G-Tablet was bleeding edge when it came out and except for the screen it did
and still does have some of the best specs out. The software left a lot to
be desired, but if you look at Version 3991 (the UAT Roebeet downloaded and
hopes they will finish and OTA) -- the latest stock is not too bad. And the alternate
ROMs are great too.
BOTTOM LINE: With or without VS support, the G-Tablet is a good tablet and
it is not dead. As long as we are all here and the devs are devving and the
modders are modding and the helpers are helping and the users are playing --
WE'RE IN GOOD SHAPE.
Yes, I eventually plan to add another tablet when I see one I think is worth
it -- BUT YOU KNOW WHAT? I haven't seen anything that particularly catches my
eye yet.
REALITY CHECK: Get that G-Tablet out and get back to whatever you do best.
VS may need prodding.....but we're still in business!!!
Rev

I am so glad you haven't given up preaching entirely, Rev. I've been thinking the same thoughts all day and just couldn't articulate them.

I kicked $5 to roebeet, just as a thank you for being so involved and proactive.
I hope he uses it for the tasty beverage of his choosing, and comes back when the stress has dissipated.

I agree that it has created some negative sentiment towards the G-Tab, that should be focused more on VS, which I think was the intent. However I think in a way it needed to be said if for no other reason to grab VS's attention, which is seems to have done.
I just wish people could separate the Viewsonic support issue from the device itself, which VS does not even build to begin with. I purchased mine knowing I was going to "technically" void the warranty as soon as I got it. I literally purchased the Gtab because of XDA. I also purchased it to watch and wait over the next several months to a year to see the dust settle on Android tablets and see who is really putting out a high end on.
I really like my Gtab and had no illusions on what I was getting. I researched for over a month before I got it. Viewsonic was not even a consideration.
On the other hand I understand the issue that is being fought here with VS. We need the fundamental software support to help the dev of the other roms and to provide the actual customer support, especially for the thousands of Wooters who purchased this and not really wanting to go the custom route.
In the end I think the post was needed, but agree that people are getting a bit too negative for really no reason. I mean why would you dump a device that you already paid for. It is not like you are hurting the company that you already purchased it from.
On a positive note you have Vegan Ginger being released today and looking down right awesome. CM7 is looking awesome, TNTLite, gAdam, etc. This is one hell of a community device.
I am not going anywhere.

Well, no supports means no updated NVidia drivers, which means a substandard video viewing experience with Gingerbread (and Honeycomb, if it comes), which would be a good reason for ditching it for a different tab. Some people can live without it, but I do watch video files on mine. And don't quote me on this, but no support also means no hope for using both cores on 2.3 and above.
Whether I stay or go depends on the price of the Transformer. If it's too much, I will live with the screen. 2.2, and the various quirks for a while longer.

I was a little concerned that a number of people were ready to jump ship because of my weekend rant - that wasn't the effect I wanted it to have.
But, if anything else, it seems to have shaken things up a bit over in Viewsonic - so it might turn out OK. Just sit tight and let's see if they run with the ball, now.
I agree that losing ongoing support (if it happened) wouldn't suddenly make your device useless. But, it is still important to have vendor updates as they have the source code and we still make mods off their releases (especially me, with TNT Lite / TwoTapsX). For example, they'd have a better chance of pressuring Nvidia to change their stance on Harmony than any of us in XDA will.

Boy, all of this really does remind be of my early Amiga days.
Look what happened there.

D Wright,
I had been through two operating systems with Heathkit and CP/M before "DOS" ever
came along!!! I remember MP/M and CNIX and quite a few others.
I can also name a pile of brands I used over the years.
Bottom line -- your happiness with whatever hardware or software you have is based
on what you do with it and not how much it costs or how long it lasts.
Rev

I don't put any weight to what most people say here. Their opinions change with the winds. Like many others, I bought my gTab after I read up in this forum with the full intent of never running stock. So I never expected anything at all from Viewsonic. In fact, I have almost erased from my memory that these tablets came with a Viewsonic logo on it since I have had a rear skin on both of my gTabs for the past four plus months. And I also haven't been running any of the TnT roms.
No matter the hardware these tablets wouldn't be as useful without the fine work of the modders and developers here at xda. While I do have a special fondness for my gTabs, I will sell one of them when the Asus Transformer is released here in the States.

I don't understand
I don't understand some people. They buy the g-tab, at a great price, with dev support like you'd never dream of getting from Microsoft or most other companies. Its all FREE and as soon as some new buzz comes out there is a rash of "I'm dumping my g-tab to go buy ...." Yesterday the g-tab was great and today it is a piece of junk???? Meh.... those are fanboys and they probably should just go buy an iPad that they can flash around Starbucks to impress their friends. Personally, I bought my first g-tab to try an android tablet to see what you could do with one. I bought the second one because there was just so much cool stuff to try. Like everything else, the day you buy it it becomes "obsolete" but if it does what you want it to do, who cares? I'm quite happy that I still have XP on my laptop because it is stable and not as annoying as the os that came after it. Ubuntu is great on my netbook. Now, if only I could decide which g-tab rom is the best!!! Trying the vegan gingerbread now to see what happens with that... Go Devs!

enigma0456 said:
I don't understand some people. They buy the g-tab, at a great price, with dev support like you'd never dream of getting from Microsoft or most other companies. Its all FREE and as soon as some new buzz comes out there is a rash of "I'm dumping my g-tab to go buy ...." Yesterday the g-tab was great and today it is a piece of junk???? Meh.... those are fanboys and they probably should just go buy an iPad that they can flash around Starbucks to impress their friends. Personally, I bought my first g-tab to try an android tablet to see what you could do with one. I bought the second one because there was just so much cool stuff to try. Like everything else, the day you buy it it becomes "obsolete" but if it does what you want it to do, who cares? I'm quite happy that I still have XP on my laptop because it is stable and not as annoying as the os that came after it. Ubuntu is great on my netbook. Now, if only I could decide which g-tab rom is the best!!! Trying the vegan gingerbread now to see what happens with that... Go Devs!
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Click to collapse
Ha! I know what you mean. If I only had one gTab and didn't have the means to spend another $400 on another tablet I would definitely hold on to mine for a long time due to the great hardware. But fortunately I have 2 gTabs and can sell one off to buy the Asus when it drops and spring for the difference out of pocket.
I travel for work often and currently I take my gTab with me along with a mini keyboard. My kids use the other gTab for games and reading. So my plan is to sell off my gTab and buy the Asus with the keyboard dock to take along on my trips. The functionality, quality, and versatility of the Transformer is really appealing to me. Plus it seems several of the xda devs are also planning on buying one. In the end, I will still have a gTab in the house so hopefully I will have the best of both worlds.

my only real concern before spending the money on this tablet is the lack of nvidia support and drivers. I can live without a good stock rom, hell I haven't ran a stock ROM on my droid x since i bought it. My big concern is the fact that any gingerbread roms and future honeycomb roms aren't gonna have the proper video drivers and will always have lagging issues.
Granted video playback isn't the only reason i'm gonna buy a gtablet, but it's certainly an important feature, and a future of only being able to run froyo based roms is a little disappointing.

davidukfl said:
my only real concern before spending the money on this tablet is the lack of nvidia support and drivers. I can live without a good stock rom, hell I haven't ran a stock ROM on my droid x since i bought it. My big concern is the fact that any gingerbread roms and future honeycomb roms aren't gonna have the proper video drivers and will always have lagging issues.
Granted video playback isn't the only reason i'm gonna buy a gtablet, but it's certainly an important feature, and a future of only being able to run froyo based roms is a little disappointing.
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x10000000000000

enigma0456 said:
I don't understand some people. They buy the g-tab, at a great price, with dev support like you'd never dream of getting from Microsoft or most other companies. Its all FREE and as soon as some new buzz comes out there is a rash of "I'm dumping my g-tab to go buy ...." Yesterday the g-tab was great and today it is a piece of junk???? Meh.... those are fanboys and they probably should just go buy an iPad that they can flash around Starbucks to impress their friends.
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Click to collapse
I think that's an unfair assessment. For $100 (speculation...) extra, or more if tax is charged, you can buy a far superior in almost every way Asus Transformer. I don't think anyone has said the gTab is junk, but it pales in comparison to the tabs being released with a slightly higher price point (USB port is not important to me ...). The gTab made me realize I really wanted a tablet, but I've also had to fight this thing to get it to work properly, and frankly I'm a little tired of the battle.
Do I want an IPS screen, higher resolution, more memory, GPS, manufacturer support, and Honeycomb for ~ $100 more? Yes, yes I do. I do appreciate all the work the devs have done here, but I'm moving on the minute a date is set for the Transformer.

Could you elaborate with details on why you are concerned about the lack of support in the future for video drivers?
(not a rhetorical question, I just haven't seen anything pointing to that yet)
Thanks

roebeet said:
I was a little concerned that a number of people were ready to jump ship because of my weekend rant - that wasn't the effect I wanted it to have.
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Of course we'd have that many people ready to jump ship. People like to be melodramatic. I've been lite-fixing people's computers for years. That's what they do. They like to exaggerate and complain.
Case in point. I read a lot of reviews online before buying the gtab. One of the more ridiculous complaints I saw people complaining about the gtab is the black area around the screen. What immediately came to my mind was (1) if there was no black area around the screen where are you going to hold the device? and (2) the ipad has a hell of a lot more black area around the screen.
I agree with you that what viewsonic is doing (total media blackout) is annoying. I still don't understand why they are so reluctant to push this device. With the hardware specs, VS is literally sitting on a goldmine with the gtab. And with just a little bit more software support, the gtab could very well be a direct competitor to the xoom and ipad2.
That said, for those of you who want to jump ship, that is your choice. I highly recommend the ipad2 or the xoom.

jvigier said:
Could you elaborate with details on why you are concerned about the lack of support in the future for video drivers?
(not a rhetorical question, I just haven't seen anything pointing to that yet)
Thanks
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posted on the nvidia dev forum
"NVIDIA is only supporting the Ventana platform for android releases going forward. At the moment we have released Froyo and Gingerbread OS images for Ventana and will release Honeycomb after Google has done so.
Andrew Edelsten
Tegra Developer Relations
NVIDIA Corporation"

sry, but I retunred my Gtab to TigerDirect
First: the software sucks, most of them are not designed for tablet and I cant even play angry bird with proper click!
Second: the battery life sucks, I read the review which saying 8 hours playing time, the truth is 8 Hours standby time!
Third: I need a good stock ROM.
I will just wait for Asus TF
100 bucks more, bettet product, better screen better support, Asus softwar support is good

goodintentions said:
I agree with you that what viewsonic is doing (total media blackout) is annoying. I still don't understand why they are so reluctant to push this device. With the hardware specs, VS is literally sitting on a goldmine with the gtab. And with just a little bit more software support, the gtab could very well be a direct competitor to the xoom and ipad2.
Click to expand...
Click to collapse
At this point in time, I dont think this is true. It could have been true had this device had a sucessful launch. Now, all of the buzz surrounding Android tablets has been focused on Honeycomb. With nvidia indicating Harmony drivers will not be released for Gingercomb, the gtablet suffers from an almost insurmountable competitive disadvantage. (IMHO)
Mine isnt going anywhere right now, as it does what I want it to and I love what the devs are doing

i purchased my gtab in November at office depot for 400+ and the first thing i did was load vegan rom on it heck if not for ehunyadi detailed videos on YouTube i would not have purchased the tablet, i knew the screen wasn't not perfect but that wasn't the issue, i have had many problem with the gtab...small annoyances when combined turn into frustrations.
One of them being sound, i have found on vengan rom the sound was just WAY too LOUD, it seems like the volume meter worked on a Richter scale doubling the sound from level 1 into 2 now maybe it was just me but i was unusable at level one with any wired headphones, i have a Bluetooth headset/headphone that i use on a daily basis, i used to hate it that it did not auto connect and when i the headphones died or disconnected sound would not work until next reboot
I never had the luck of the "FULL MARKET FIX" that i heard so much about and boy did i try, it was basically a shot in the dark weather some apps would work or not
I would find myself making excuses for the gtab for the many annoyances and it not working as it should, not saying it wasn't a great device but i got my uses out of it and felt that it was time to move on, purchased an ipad2 it came in last Thursday and so far im happy with my decision but there are annoyances as well mainly do to the video player but im just waiting for the jailbreak
Im no fanboy if anything i dislike apples strategy (i still have my iphone 2g and is my only phone) toward leaving the 2g behind, but i believe you should have a device because of what it does for you, its funny how people are such fanatics or have so much hate for something based on the brand

[Q] i hate to throw in the towel, but i have to take the transformer back

I really wanted this to be a winner. The light bleed is horrible. I have a big gap on the left of the screen that is now starting to separate. It is starting to creak really bad when I hold it. Its now doing the thing where it won't wake up and I have to hard shut it down (my xoom did this all the time, which was one of the main reasons i returned it.) The dock is nowhere to be found. The lag, especially when typing, is getting old.
I am going to give honeycomb time to mature, and then try another tablet. The samsung looks like a better build quality, so hopefully it will get a more finished version of honeycomb. I think asus could have had a real winner here with the price and the dock, but the build quality is atrocious and honeycomb is just too buggy. I could deal with the honeycomb bugs if the hardware wasn't so junky.
I really love android and my HTC inspire, so it amazes me how buggy this is in comparison.
Good luck everyone.

Sorry it didn't work out for you. I too have the light bleed glitch, it's not major but it's enough to annoy me. I'm going to contact Comet and see if they can exchange the unit.

EvoXOhio said:
I really wanted this to be a winner. The light bleed is horrible. I have a big gap on the left of the screen that is now starting to separate. It is starting to creak really bad when I hold it. Its now doing the thing where it won't wake up and I have to hard shut it down (my xoom did this all the time, which was one of the main reasons i returned it.) The dock is nowhere to be found. The lag, especially when typing, is getting old.
I am going to give honeycomb time to mature, and then try another tablet. The samsung looks like a better build quality, so hopefully it will get a more finished version of honeycomb. I think asus could have had a real winner here with the price and the dock, but the build quality is atrocious and honeycomb is just too buggy. I could deal with the honeycomb bugs if the hardware wasn't so junky.
I really love android and my HTC inspire, so it amazes me how buggy this is in comparison.
Good luck everyone.
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I went through 4 Transformer's and came to the same conclusion. Going to wait till the tab 10.1 is released and take a look at that as well as re-evaluate the build quality of the transformer and see if there is better qc. I really did like it alot.
Need to sell my dock now :-(
Sent from my CM7 Supersonic

Sorry to the OP for the issues you have had. I got my Transformer on US launch day (returned my Xoom to get the Transformer also), and have not had any light bleed or build quality issues.
Actually I prefer the build to the Xoom especially the textured back. The Xoom's black glossy finish had me going nuts just keeping prints off of it.
I have had minor issues with the Sleep of Death issue but they have been rather negligible. I will be receiving my dock tomorrow so hopefully that will be smooth with the latest US patch I have installed.
Asus had the best overall design with the Transformer in my opinion. The dock is just to good of a concept. I'm willing to hang in with them until they patch these issues away. Build quality issues seems to be another issue and with the difficulty they have had delivering the units to the masses I know an RMA has to be a nightmare right now.
I'll stick with them on the Transformer but if they don't fix this stuff I won't buy another Asus tablet until they show and prove. I've been using and loving their motherboards for years, hope they get the tablet game strong.

The thing is though you give up quite a bit with the Galaxy Tab. I too thought about purchasing one (currently have a G-Tablet) but it uses the same Tegra 2 processor, has no USB port, has no HDMI port, and has no microSD card slot. All in all it just doesn't seem like much of an upgrade. Also Android 3.0 will always be Android 3.0 no matter what hardware is running it. I'm sure updates will further refine the OS but the Galaxy Tab will run Honeycomb no better than the Transformer.

I have an Asus transformer and have only a few small concerns with it. The light bleed is due to the IPS panel I believe, the ipad 2 has the same issue.. I dont even notice it really, The plastic back only flexes if I am squeezing harder than I ought to, and remember that its plastic, if you continually flex the back panel its going to get softer and softer. I haven't had it lock up on me, although a few apps have fc'd on me, but I think its more of a compatibility issue. My camera dust cover has dust under it ironically although it hasnt been noticeable in any pictures and the only reason I took a picture with my tablet is to see if the dust was apparent. Its a little too unwieldy for regular picture taking anyways.
I think its a great piece of equipment and at 100 dollars less than anything else out there I am very pleased with it.

If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something, but to each their own, I suppose. I'm returning my Xoom, but since I got the Transformer and decided to keep it instead, I haven't been back to the Motorola forum since. I certainly won't be going back just for the express purpose of announcing my decision.
I mean, it's not like I'd be saying anything about the Xoom that's not already been said there many times. It would almost seem like I was just complaining for no reason other than to spoil the experience for someone else.
Anyways, yeah, whatever. I do have to say as well that I don't really get this fascination with the Galaxy Tab 10.1. It seems like its only advantage is that it's thinner and lighter. It doesn't appear to have a better screen (maybe not even as good as the TF's), it has fewer expansion options, it has Samsung's software which depending on your perspective can be a positive or a negative, and it costs more. Confusing...

wynand32 said:
If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something, but to each their own, I suppose. I'm returning my Xoom, but since I got the Transformer and decided to keep it instead, I haven't been back to the Motorola forum since. I certainly won't be going back just for the express purpose of announcing my decision.
I mean, it's not like I'd be saying anything about the Xoom that's not already been said there many times. It would almost seem like I was just complaining for no reason other than to spoil the experience for someone else.
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The reason I posted this, and I suspect why others so it as well, is for perspective buyers who read these forums looking for opinions. If I can help educate someone before buying this then I will.
Anyways, yeah, whatever. I do have to say as well that I don't really get this fascination with the Galaxy Tab 10.1. It seems like its only advantage is that it's thinner and lighter. It doesn't appear to have a better screen (maybe not even as good as the TF's), it has fewer expansion options, it has Samsung's software which depending on your perspective can be a positive or a negative, and it costs more. Confusing...
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The fewer expansion options may be with just the limited edition one they gave out at Google I/O. The ones given out there differ from what was last shown to the public. That being said, I have the original iPad and I have never filled the onboard storage, do I have never had a need for expandable storage or USB ports. So for me, and I suspect a lot of others, it would be a non-issue anyway. Hell I wish I could pay less money for a tablet if I could get the cameras, microSD, and USB ports removed.
Samsung's software is just a bunch of widgets on top of Honeycomb, just like Asus's. It's not a skin like you see on Android phones.
Build quality and weight ARE the big reasons that people such as myself are very interested in the Samsung. i could probably ride out Asus's software issues if I thought the hardware was solid enough to last, but from the unit I got I believe it would be in the trash within a year. Ultimately I am looking for very high build quality with software that is good enough that can/will be upgraded over time.

Reading this place i'm quite happy that i'm made to wait till next month before i can pick TF+scandi dock here.
Hopefully it has gotten better on the hw and soft front. If i'm not pleased there's always Samsung that i can throw money at.

I don't really see blacklight bleeding as a noteworthy subject (Unless of course it's a problem on a bigger scale, which unlike the iPad 2 this doesn't seem to be).
You'll always have devices that slip through QA tests with blacklight bleeding or dead/stuck pixels, the only thing to do is to return it if you get a device like that.
As for the competition, the Xoom is very expensive, and without a dock, the back looks kinda weird honest, where the Asus one look a lot more consist. There's no keyboard-docking at launch, on the upside it does support hacking out of the box.
The Samsung Galaxy Tab I/O-version is gorgeous to say the least, also very hackable, unfortunately that may not be the case for the final version, though i figure it will still be a nice design. Pricing will like the Xoom probably be through the roof, and again, as far as i know, no launch-keyboard docking.
So i'm going for the Transformer, even if i have to send it back because of blacklight bleeding, because i think this is the only tablet sofar that've really made sense from a usability standpoint.

wynand32 said:
If a product doesn't work for you, absolutely, return it. I don't really get why so many people think it's necessary to go to a forum and post that they're returning something,
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+1 ...I'm just tired of reading those posts telling the whole world about returning a whatever it is.... seriously..why even bother....
I'm just happy to say my TF has been working very well... there is lightbleed..but it's negligible in daily use and my IPad 2 is no better than that..and the keyboard docking is the deciding factor here for me..

I totally understand how frustrating it can be when you really want to like a piece of tech but it just doesn't pan out. Asus has a terrific concept on their hands and it seems the execution is a bit off. I have never been impressed with their netbooks and laptops in regards to apparent build quality (key word "apparent" since I have no personal experience with them). I have used and swear by Asus motherboards for over 10 years and keep expecting better hardware builds from them.
Nobody has mentioned it, but I have my eye on the new Toshiba coming out in June. USB ports, HDMI and SD. Looks to be solidly built. I also played with an Acer Iconia yesterday it felt pretty nice but wasn't crazy with the type of plastic they used on the ends. They also don't have a great track record with their h/w.
The tech is still awfully young with no one having any track record except Apple (and you've all heard the issues they have been having). I am impatient about this stuff as you all and being early adopters always comes at a cost. I am forcing myself to wait till I can check out these tablets in person before I plunk down my benjamins. I will check out the Transformer for myself when it finally makes it to the brick and mortars but I am rather skeptical of them. Toshiba seems to fit my wants pretty well. I also like it has a user replaceable battery.

most of these issues seem to be due to production variances since not everyone has the same problem. Which means you can easily find a better by exchanging your device.

EvoXOhio said:
The reason I posted this, and I suspect why others so it as well, is for perspective buyers who read these forums looking for opinions. If I can help educate someone before buying this then I will.
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I appreciate you taking time to post your reasons for "throwing in the towel". However there is always a problem with these kind of posts. It suffers from "this is my experience, you can expect the same". You may not have meant it, but it can be preceived that way.
My experience has been just the opposite from yours... so who's experience with the TF is indicative of the product? Yours or mine?
I have yet to see any product that is massed produced from paperbooks, electronics, cars, to hamburgers ..... you name it, that doesnt have a few lemons get out there... its the nature of manufacturing. Its unavoidable.

EvoXOhio said:
The fewer expansion options may be with just the limited edition one they gave out at Google I/O. The ones given out there differ from what was last shown to the public. That being said, I have the original iPad and I have never filled the onboard storage, do I have never had a need for expandable storage or USB ports. So for me, and I suspect a lot of others, it would be a non-issue anyway. Hell I wish I could pay less money for a tablet if I could get the cameras, microSD, and USB ports removed.
Samsung's software is just a bunch of widgets on top of Honeycomb, just like Asus's. It's not a skin like you see on Android phones.
Build quality and weight ARE the big reasons that people such as myself are very interested in the Samsung. i could probably ride out Asus's software issues if I thought the hardware was solid enough to last, but from the unit I got I believe it would be in the trash within a year. Ultimately I am looking for very high build quality with software that is good enough that can/will be upgraded over time.
Click to expand...
Click to collapse
The one given away at the Google I/O is the same one that will be sold at retail sans the white back. There will be no USB on the device itself but instead there will be an adapter sold that will allow for USB connectivity. There will be no microSD because the microSD card slot will be the same slot that houses the SIM card. There will be microSD support on the wifi/3G model but not on the wifi only model. Seeing as how you've had an iPad and don't care for onboard ports and expandable memory (some of the biggest advantages of owning an Android tablet) then why not just buy an iPad 2? It appears to me that the Samsung tablet offers a gimped Android experience without handing over more money for the additional functionality.
EDIT: Also 32 gigs now days is fairly small when a movie itself takes up over a gig of space and music collections can span hundreds of gigs of space. Take into account memory reserved for the OS and apps and you're looking at only about 29 gigs of usable space on a 32 gig tablet for media.

rockcrawler said:
I went through 4 Transformer's and came to the same conclusion. Going to wait till the tab 10.1 is released and take a look at that as well as re-evaluate the build quality of the transformer and see if there is better qc. I really did like it alot.
Need to sell my dock now :-(
Sent from my CM7 Supersonic
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Click to collapse
ill buy the dock lol

kilofox said:
I appreciate you taking time to post your reasons for "throwing in the towel". However there is always a problem with these kind of posts. It suffers from "this is my experience, you can expect the same". You may not have meant it, but it can be preceived that way.
My experience has been just the opposite from yours... so who's experience with the TF is indicative of the product? Yours or mine?
I have yet to see any product that is massed produced from paperbooks, electronics, cars, to hamburgers ..... you name it, that doesnt have a few lemons get out there... its the nature of manufacturing. Its unavoidable.
Click to expand...
Click to collapse
But by me not posting this, then potential buyers will not be aware of the potential issues. The problem exists both ways - if only unhappy users post, then everyone reading will think there is a problem. If only happy users post, then everyone reading will think the product is perfect. That's why I have chosen to post MY review of the product. It's up to the satisfied customers to do the same to balance out the equation.

Enectic said:
Seeing as how you've had an iPad and don't care for onboard ports and expandable memory (some of the biggest advantages of owning an Android tablet) then why not just buy an iPad 2? It appears to me that the Samsung tablet offers a gimped Android experience without handing over more money for the additional functionality.
Click to expand...
Click to collapse
The reason I am not buying an iPad 2 is the same reason I switched to Android after having iPhones for 3+ years - I want to be in control of the device I own. I want to customize it. I do not want the manufacturer deciding if the content is appropriate or not. I do not want my device held hostage by a CEO with an ego the size of the universe. I want to switcher launchers. I want to switch default browsers. I want real background tasks and real multitasking. That's why I have chosen Android. I am so sick my Apple stuff it's ridiculous.

EvoXOhio said:
But by me not posting this, then potential buyers will not be aware of the potential issues. The problem exists both ways - if only unhappy users post, then everyone reading will think there is a problem. If only happy users post, then everyone reading will think the product is perfect. That's why I have chosen to post MY review of the product. It's up to the satisfied customers to do the same to balance out the equation.
Click to expand...
Click to collapse
I think there are plenty of posts here that discuss the problems that users encounter and the shortcomings that some users see. You see the same exact posts in every forum for every device so if a user only goes by that he/she will NEVER find a device. There will be just as many people hating and returning the Galaxy Tab 10.1 as there have been returns for the XOOM, the Acer and the Transformer. You made your decision and that's good. I just sold my XOOM, not because I was unhappy with it, but I wanted different features that the TF offers. Maybe I am too realistic to expect the perfect tablet. For me personally the TF has everything I need. Hopefully the 10.1 will be the right tablet for you!
Sent from my TF101

Can some of you post some pictures of your light bleed problems?
I have light bleed but to notice it, you'd have to crank the brightness up to max and be in a dark room. (Not a common situation I find myself in) Even when shutting off the lights, dimming down the brightness helps and the picture is still pretty clear. Also, light bleed is quite common in LCD screens.
I'm just having trouble understanding how light bleed can be so debilitating that some people would actually go through the trouble and exchange their unit multiple times.
I also have the creaky problem when I put moderate pressure on the back of my device but putting on the sleeve helped. (though it is not compatible with the dock)
Finally, I sympathize with your wake problems because my Xoom had this problem as well. I haven't experienced it with my TF but I can see how it can be an annoyance. Most of the other problems you can fix or put a band-aid on; but this one, you really can't. Not sure why we all aren't getting this problem since we are basically running the same software -- perhaps it's a problematic app or maybe an app triggered some sort of internal problem. (that's why I didn't dl the task killer this time)
Anyway, I'd try again but a refund isn't too bad either. We are still at an early stage with tablets so waiting a couple of months (but most likely sometime in 2012) might pay off.

Are We Expecting Too Much?

Am I the only who thinks some people are expecting too much? Maybe it is becuase my uses are so different than others?
I am not looking to control orbiting satelites with this device, nor am I wanting it to compose Adele's next number one smash. It is a tablet! Or, am I missing something. Have these devices come so far in such a short time that we want them to be full desktop or laptop replacements?
I want to: check the weather, see what the local movie times are and read some reviews, check email real quick and perhaps respond, watch a few clips of youtube on a really nice screen, have some entertainment portability when I travel, have a huge GPS in my car (that works), write reviews on Trip Advisor, read about the TomKat divorce, etc, etc. I wonder how many people who are highlighting the faults of this device actually have capable laptops at home!
I want a great screen and the latest device that might last me two, or maybe three years. I am not looking to take over the world with this device in 7 years.
Thoughts?
P.S. - I was joking about the TomKat thing.

Partly.
I'm basically on your side. I also think some people overreact on some issues like the I/O.
I watched the Prime release as I wanted that too but there was an overall bad tone from those who got it. The whole forum was basically just threads about problems or complaining, here it is two or three threads now.
With the Infinity you hear some say "oh no I/O, send it back, its crap" and others that say "it's almost smooth as butter".
But on the other hand it is marketed as a high class tablet and priced like that.
So I expect from ASUS to fix that issues. If they ignore it I will probably send it back after some time if the issue really bothers me that much.
But as I'm still waiting for mine to arrive I won't cancel it because of this now.
Okay maybe it is different in other countries that do not have warranty for 2 years, dunno.

You wouldn't have to have bought the 700 if you'd only wanted to watch the ocassional YouTube clip, LOL. As far as your usage scenario goes, yes, I believe you will have a great device that will last you several years, and possibly much longer than that.
I love the device too, but in my usage scenario (watching movie along with browsing the web for a bit, XDA among it), the I/O issue does rear its ugly head every once in a while. Granted, if actually watching the video, all is great; browsing the web, all is great; accessing the filesystem is less nice with slower responses than my SGS2, let alone when you try and transfer a large file.
And to answer your title question: no, I do not think we're expecting too much for a device of this cost (and theoretical capability). A quad-core 1GB RAM ICS tablet with 64 GB on-board memory should blow everything Android out of the water; so far, the experience hasn't been that bad at all, but I am absolutely convinced there is quite some room for improvement.
And now I think of it: all this time we are used as unpaid beta testers. I wonder why ASUS never stumbled upon the I/O issue itself; is that because they just connected seome hardware in an aluminum casing and brought it to retail, like some cynics said, or is this really so special and unforeseen that they didn't test large file transfers (for example) at all and just didn't test that particular aspect? I do have an opinion on that.

Surfing the web (visiting regular sites) and watching embedded video's in those site should work smooth. Especially with this high-end tablet.
Well, it does not go smooth. That's not a high expectation to me.
I compared it with an iPad1 and and iPad3, and even the iPad1 (>2 years old!) does the job faster and smoother ...

@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!

sag365 said:
if Asus expects to produce and sell 7,000,000 of these devices
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I don't think that this is a realistic number. You have to lower that a lot!

I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.

i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month

Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
Click to expand...
Click to collapse
To be honest. I don't think they pay to much mind to us early adapters. We definitely are the minority...

I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Crizthakidd said:
i really do think its the best tab out. no tab comes out as the perfect model an ipad 3 is because there is only 1 of them, nothing to compare within apple. its such closed ecosystem that it runs smoothly because.... u cant do anything YOU want just what they want lol. with android its like PC, so many configuartions its hard to eliminate all bugs, but really good devs are gonna get their hands on this device and fix up a lot of things. also check out endgaget Asus released 4.1 jellybean news to hit the prime and the infinity within the next month
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Click to collapse
months
---------- Post added at 05:02 PM ---------- Previous post was at 05:01 PM ----------
dknotty said:
I don't think you're expecting too much.
Went into a local Currys and had a good look at a few tablets. The Galaxy Tab 2 10.1 actually looks quite nice and has an amazing screen, so does the Nexus 7 (but again, no 3G or SD card).
I hate to admit it but Apple own the tablet market.
I think I'm going to wait until we have an HD tablet with 3G before I buy one. These days I want to make sure I get the best bang for my buck.
Click to expand...
Click to collapse
If I didn't need it for summer months, I would definitely wait for the Snapdragon version.

sag365 said:
@Marty
Is it fair to say that if Asus expects to produce and sell 7,000,000 of these devices (I do not know what the real production number is), and 6,800,000 of those buyers do not care about I/O, multi-tasking, etc, that Asus WOULD NOT spend time, energy, and resources to make those 200,000 buyers happy?
I love these sites and forums, they are a great resource, but lets face it, people that use and post to these sites are a minority, not majority. And while I am sure producers of these tablet devices, be it Asus, Apple, Samsung, etc, do care somewhat about what is said, they have to produce what they can sell at the highest profit margin and then move onto the next device. Forget the Infinity, Asus probably its successor and its successors successor already in the works!
Click to expand...
Click to collapse
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).

Eroc162 said:
I received my TF700 yesterday and I was expecting a wow from the screen but my wife screwed it up cause I been using her ipad3 for the last week while waiting for the infinity. The screen is definitely nice and it does run smooth like it suppose to. I saw an IO issue when I was downloading all my apps and sorting them out in my home screens. It was sluggish and the screen turned white twice but I was downloading 22 apps with wifi on and re organizing the home screens which is a lot (at least to me). The wifi and bluetooth are [email protected] great. Distance for bluetooth seems to be much better. Jambox works flawless. The only things I didn't like was it seems the speaker has a lower top volume. Doesn't seem to be as loud as my prime was. I do get a click from the lens when I take pictures. You can hear it in video which is annoying.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app
Click to expand...
Click to collapse
So what you thoughts in comparison?
Would you exchange Infinity for iPad 3?
Sent from my SGH-T989 using xda premium

MartyHulskemper said:
If you'd read my posts in here, you'd have seen I have stated exactly to same a few times over, my friend. In 'normal usage' scenarios, owners won't find significant faults, and they accept a hang here or there -- if you work anywhere where you cannot decide on hardware yourself, you are faced with crap hardware all the time and build up mental antibodies to stutters, lags, hangs and what-not.
Having said that, a lot of people come in here for 'other-than-normal usage' scenarios, right ? And you rightly point out that we do not have any market influence except for the direct one (representatives, who probably are depressed and suicidal by now, LOL).
Click to expand...
Click to collapse
Lol I'm not having too many issues with doing 'other than normal usage' scenarios actually. I downloaded multiple HD texture packs for Mario Kart 64, Starfox 64 and Super Smash Bros with little to no lag, then unzipped, copied and pasted the very large (a couple hundred megabytes) packs into their correct folders without really slowing down at all. I was impressed considering my tablet locked up several times while installing and Titanium Backup restoring apps.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app

I was just thinking about writing about the same topic. Sometimes I feel that people are expecting to get a full spec laptop.
Yeah the problems are there, but do they make me regret bying the TF700T? Not a bit.

Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..

Digital Man said:
Sometimes I wonder if ASUS even knows the cause of these various performance issues.
Take this scenario - you or I decide to design our own tablet: We get a bunch of investors, we go to a Chinese tech company, we sit down in a board room with their engineers - somewhere - maybe in the US - we show our blueprints of what we want the tablet to do - screen resolution - processor - ports - size - case material - all the usual stuff - any one of us here on XDA could do it - then, a representative meets with you and your investors again 3 months later with a prototype - you tell them what you like and what you don't - they disappear again for another month and return with a new prototype - you test it, it meets with your approval - you give them the go to produce 1000 of them.
We would have our own company, and produce a tablet - which we sell to the public - but we wouldn't have the slightest clue what makes it tick
And if a customer complains what do we do - we contact a chinese engineer explain the problem and maybe they solve the problem or maybe they make excuses for shoddy workmanship and move on to the next bigger contract - its not their problem to provide customer support, its yours - but you didn't make the thing so you don't have a clue how to solve the customer's problems
Again just hypothetical, but with everything being made by Chinese factories, are we even sure that ASUS knows the cause of our problems or the solutions?
Remember the day of having products made and supported in the US is over. Even the Japanese don't make and support their products anymore. Sony products are made in China!
On a side note - I do think they could have taken the time to tell the Chinese engineers to find a way to put the damn speakers on the front, or at least along the bottom and separated - after hearing the speakers on the a700 I'm having a really hard time rationalizing a premium tablet with a cheap monotone side mounted speaker..
Click to expand...
Click to collapse
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!

So far I am very pleased ... what exactly is an "io"? Wait till this gets an aokp jb port and a custom kernel...it will smoke anything coming out for a while
Sent from my ASUS Transformer Pad TF700T using Xparent SkyBlue Tapatalk 2

Redefined301 said:
You could contract a US engineer to do the job for you. But you still need a brand image which requires time to get into customers' heads otherwise nobody will buy it from you. Well if you don't get the message across to them then who will? Remember, in a big company there's always a chain-of-command on the production side, it's difficult to get it right the first time and they tends to pick-up their mistakes overtime.
However you'll just needing to submit a customer feedback and then wait patiently because Asus has so many products that they're busy dealing with everyday. I'd understand it from a customer's point of view such that problems within the product itself and falling out of specification etc...
For example you see the quality not class A and constantly compares it with another product in similar system, would you rather be disappointed to see it not being a perfect product?
Think about it perhaps the tablet market has just taken off!!!
Click to expand...
Click to collapse
You could contact a US engineer to do it for you? You mean in a US factory? There are none. Thats the point.
China IS the only remaining company
ASUS = intermediary between US customer and China
They supply cash a brand name and a list of design requriments - China does all the rest
That disconect becomes a big problem when it comes to product support and problem solving - if you didn't really make it - you are not well prepared to support it

Asus "Best and Worst Tablet Moments"

Starting with The Prime (I'm not including the TF101 and TF300 because they don't invoke the level of controversy, nor do they polarize their owners into "You want to take this discussion outside buddy?" kind of dialog's, the way Asus' shiny metal tablets do.
As far as that polarization, it's obvious that people get quite "intense" over these tablets, for a number of reasons. I have Love/Hate emotions toward my Asus Tablet. I LOVE the device's potential and the look feel (sans defects) of the Infinity. It is indicative of how these affect people that in one Video review out there, the reviewer continuously goes on about how "premium" the Infinity is, and how it is "THE BEST ANDROID TABLET" in the SAME VIDEO he crashes the browser so bad, he can't even get it going again for more than 5 minutes! Then he shows how the tablet has a horrendous creak/clicking/screen separation issue, concluding that "it will probably break in the next few days, and that TWO OTHER ASUS INFINITY TABLETS he has in his possession do the same thing, yet in the same breath says it is so "premium" and has such amazing"Build Quality" compared to the (admittedly) plastic crazy Samsung Note 10.1. I understand what he meant, thats what I mean by POTENTIAL. - If fabricated and constructed properly the Infinity is amazing. The problem? It doesn't happen consistently enough in Asus factories
So, I considered the two extremes I have witnessed over the last year, and these are what I determined were the best and worst moments
Asus' Worst Tablet Moment:
They put the TF201 out there, knowing full well that WiFi reception was compromised, and that GPS was non functional - what, were they hoping that the tablets amazing looks and the fact that wifi worked at all would be enough to overcome the problem? Anyone who defended them came off a jackass because either a) They knew the design was compromised and sold it anyway, or b) They DIDN'T KNOW, which means they sent a product out without testing it. And then the put the whammy on it, with the sneaky, deceptive move of taking down the GPS spec quietly hoping they could get away with it. They didn't. People caught them in the act, and started posting in XDA and elsewhere, and THEN Asus came out with a statement. Tehre is no way they were going to do so if they weren't caught. How do I know? Easy one. Every thing they did up to that point shows they were NOT going to be upfront about the issue. Then they sealed the deal by showing a nice "Fixed Prime"at MWC way back in February when all the early adopters (those people who love your products again, Asus) had all BOUGHT the Prime. HUGE slap in the face to that group, me included. Resulting, eventually in
Asus BEST Tablet Moment
This is, like everything I have posted strictly opinion, but I have some facts to back it up, at least for myself. You can believe what you choose. So most of us caught word the you could take a Prime to your local best Buy, and as long as you actually had a receipt (I think there was an exception or two, but cannot verify) they would hook you up with a shiny new TF700 Transformer Infinity Pad. With a long list of possible defects, build issues and so on and so forth. What a lot of folks do not know is that Asus sponsored that program at Best Buy, and logic dictates that they did a similar deal with Amazon customers. I was amazed, and pleased like others that Best Buy was taking back an 8 month old product, with no special warranty or purchase protection plan (I sure didn't have one) and providing the new product in it's place. Even is pricing matched it was an unprecedented move to all ALL those returns, with so little fuss. A few store/managers fought the tide, but overall a HUGE number of people got new product, if all the posts are to be believed. Personally, I believe them; here's: why
While returning my 7th Infinity (Update: I still have the 8th one. Not because I ever achieved "perfection" but because I got a middle ground "acceptable" tablet in each area and that has no glaring, stand out kind of issues.) I was something on the Best Buy screen to this effect: "Exchange for current model - OK per manufacturer" That one line leads me to think that Asus, having enough embarasment and bad will from the Prime/Infinity conundrum, has chosen to quitely buy back, or rather exchange the problem child for the new model. Again, just my opinion, but it does make a lot of sense, don't you think?
The funny part? When the Prime owners started posting, and even petitioning Asus to "Replace my Prime with an Infinity" they were told to stop being ridiculous. Asus is NOT going to do that, ever. I assume they considered options like replacing the back shell of all the Primes, but the cost or recalling and rebuilding was prohibitive (and imagine what a colossal mess THAT would have been; Asus can't even handle normal RMA's never-mind mass refurbing like that!)

I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.

junrider said:
I remember that time... It was a rollercoaster ride being for us who fell in the so called minority. But thank god the "minority" had enough voice to get Asus to quietly do the right thing. Too bad for the other Best buy and Amazon customers who purchased a defective prime and do not know about XDA, but I guess its the price for not being updated on their tablets. It was rather an easy transaction too returning the prime as did on Oct 11, I even had a geek squad lady on the customer service (under staffed I guess) and all she had to do was check the computer and she told me a giftcard or exchange. It was exchanged for an infinity, still had it light bleeds and had to manually update still dont know if it was the server on the tablet at fault (but others here had similar issues on that day). Well see how the inifinity will pan out, but i doubt well ever see Asus doing an exchange like they did with the prime since they fixed the GPS and wifi issue that was a major complaint of the prime.
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Indeed - they really did the right thing at least in the BB replacement deal. Think about it, best Buy is a mess, and they do have issues, but no way were they going to foot the bill for all those tablets, without even having the Purchase Protection that they sell. I saw every person that tried got a new tablet, so again, I know Asus was involved from what I saw on the screen. Asus also knows that the major upset audience was the folks on the forums, and those are the ones they ended up replacing, so it works out pretty good for all. This has been going for months now, and as you saw it is still in effect.
One other thing on the Infinity, Yes GPS works well, but WiFi is also like 5 times that bandwidth of the Prime. Range is not the best device I own, but range is also decent. You probably noticed that the trick they used on the Prime - cranking the hell out of WiFi is still in place on Infinity. Look at battery statistics and often it is using more than the screen, which being HD is a huge drain itself. I think they reasoned that since it helped the Prime, it would show that they REALLY fixed reception on Infinity, LOL! Finally, the HD screen has proven to be a mixed blessing. It really is hard to distinguish in Movies and photos unless you zoom WAY in, but Text of all things looks amazing. All the reviewers and folks that INSIST this is needed and necessary, also cannot say exactly WHY it is a "Must Have" They HATED that the Note 10.1 is 1200x800 when last year that was an "Amazing experience" Honestly, it DOES look amazing,and the HD is awesome, but it's Asus incredible Back-lighting that makes it truly shine (Pun intended) It can just go so BRIGHT. The downside? A number of Games are not compatible and may not ever be, since the developers don't see enough devices to justify the rework for HD. SIMS Free Play is one example, I could play it on Prime, but not in Infinity. Not that much if a deal. After over a month with the Infinity, I will say, I am glad I upgraded and did not go for the Note 10.1 (I have a Note Phone, so it did not "wow" me and the plastic Tab does not compare to Asus on look and feel. It's MOSTLY fixed... JB is good. I/O will probably always remain the one major FAIL for Asus. they have the issue on every tablet they make to some degree, with the Nexus 7 being effected the least, and the Prime & TF300 probably the most.

For my own use I switch from infinity to the note due to I/O issues and crackling speaker. I was overall satisfied even without the FHD. The prime I switched out for the infinity the other day was my cousin's that I had bought for him. I compared the wifi side by side and the note had a good 10dB over the infinity, but the infinity was indeed better than the prime. I get to play with his infinity every other day just to make sure there isnt any problems to suit his needs, I have yet to try out the bluetooth on his inifinity on JB, since that was one of my dissatisfaction with the infinity I exchanged.

SERIOUS WARNING about ASUS & the TF700T

I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.

Many of their BBB reports are from the early days of the Prime tablet. You think you have isues with your device now, it's nothing compared to the problems that the prime suffered. They tried to fix thing with the gps dongle and were issuing refunds months after purchase if you got lucky. I accept that this is a mobile device and not going to have the full abilities of a laptop or desktop. Technology is advancing but still not totally there yet. If it takes a few seconds longer to load something I'm not going to let it ruin my life like my lollipop was stolen. Maybe that is why the lag does't bother me and I don't notice it.
I've owned multiple Asus produts including laptops and motherboards. When I've had an issue they fixed it with no problem. Every product has people who are not happy with it and there are far more positive reviews and pleased owners of this tablet than hurt bitter ones. Yes it has it faults but for the average owner this machine works fine and may not notice small moments of lag. Power users like those who know XDA may never be fully satisified with any product (in my oppinion). We are into pushing our tablets to higher levels than intended and customizing things. When something new and shiny gets released we upgrade to the new hardware and find new things to be angry with.
Test your luck with other brands. I'm sure they have faults which may or may not bother you. Good luck getting a refund.

Asus makes solid products. The tf700t had Its ups and downs, but I digress. My nexus 7 on the other hand... solid device. No problems whatsoever. They have iffy customer support. Just need to talk to the right people. All in all, their a good company
Sent from my Vivid 4G using Tapatalk 2

permutations said:
I want to alert people to the danger of buying products from Asus. They are poorly made and if anything goes wrong, you are screwed. Read some of the 1-star reviews on Amazon for the TF700T (which I am returning), and check out these links:
http://www.huffingtonpost.com/michael-russnow/asus-computer-products-cu_b_793608.html
http://www.customerservicescoreboard.com/Asus
http://www.bbb.org/greater-san-fran...us-computer-international-in-fremont-ca-16870
The Huffington Post article is a horror story of customer support that links to many similar stories. The Customer Service Scoreboard site has 856 descriptions of customer service encounters with Asus. 757 of these (88.2%) are negative. And they are not generic - read them. They are specific, and there is a theme. Many of them have pitiful canned responses from Asus.
The BBB has issued an alert for Asus, saying, "We have identified a pattern of complaints concerning service issues. Complaints processed by BBB claim that 1) products sent to the company for repairs are still not working properly when returned to the consumer." Their most recent review of the complaints was January 14, 2013.
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
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Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.

permutations said:
It's a shame because the specs for the TF700T looked so good, but I have not enjoyed actually using this machine. Nothing quite works right. I'm sick of the browser crashes. I'm sick of running out of memory. And now my battery meter doesn't work after just 4 months. Maybe I could find a way to recalibrate it, but I'm sick of the problems. I'm finding I don't want to use it - it's just aggravating. I'm not alone in these problems. There are reports of these same issues with the TF700T all over the internet. Since I've learned that Asus does not honor their warranties, I decided to return it to Amazon before it really breaks. It's outside the 30-day window so I won't get a full refund, but hopefully I'll get most of my money back. I did a hard reset and boxed it up.
I wish I'd never bought it. If you haven't bought one yet, I suggest you don't.
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Click to collapse
I haven't had any problems with my Infinity I am rooted and stock with just bloatware disabled.

BTrack said:
Oh, I'm quivering with fear!
My Infinity works great, always has. So does my Asus netbook.
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Click to collapse
+1:good:

Sure the TF700T had its software problem but it's getting better with each update.

Breathe, now step back from the ledge. There you go. It'll be ok.
I have owned a TF101, TF300, an now own a TF700 and a Nexus 7. Not to mention a G75 laptop, 3 ASUS motherboards and 2 ASUS video cards. I have not had any problems with any of them. (and i have gotten some good CS from them as well) I agree with previous posts saying that a lot of those complaints were stemming from the first Prime release (which genuinely had issues).
In my opinion they make just as good or better quality products as there is out there right now. Of course that is just my .02

My observation is that it's hit or miss with Asus products. Sometimes they work great, and sometimes they break prematurely. When they break, you can have big problems. I've read MANY reports of people sending in the TF700T for warranty repair and not getting it back for months, and not getting replies from Customer Service. When the machines did come back, the problems usually weren't fixed. The BBB assessment was updated on January 14, 2013 and the complaints were the same - long delays in getting machines back, and when they came back, the problems remained. So it's not just the Prime.
I loved my TF700T when I first got it - awesome display, loved the dock, etc. But there is something wrong with the memory management. Android isn't supposed to run out like that. My phone doesn't (Motorola Droid X Maxx HD). And the constantly hanging and crashing browsers - reported all over the internet - drove me nuts because I mainly use it for browsing the internet. I tried more than 5 different browsers - all had the same problem. I read a thread in this forum where someone discovered it was related to the TF700T's unusually slow I/O performance. Browsers are heavy users of I/O and memory. The TF700T, besides its memory management bugs, has only 1GB of RAM. I wish it had 2GB.
When the battery meter stopped working (all battery meter apps - the TF700T was reporting its battery level incorrectly) and my first efforts at recalibration didn't work, I went to the Asus site to inquire about customer service and/or warranty support. Their Web site is broken in several places. You can't get a list of local authorized service centers, for example - try it. Plus the Web site is in broken English, and and the support parts are unprofessional and not very confidence-inspiring. I'd already heard some complaints about warranty service problems, so that made me nervous. That's when I started looking at the 1-star Amazon.com reviews and found the links to the BBB alert, extremely low customer service scores, tales of horror, etc.
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate), and cracks in the casing around the screen - lots of reports of these.
For me, the TF700T was not usable because of the memory management problems and browser stalls/crashes. For someone using it mainly for other things, these problems might not matter so much. The quality control and customer support/warranty problems were the last straw.
I know many people are happy with their Nexus 7's, which are made by Asus. I'm told Google warrants this, so the risk is lower. I'm looking at the Nexus 10, which is made by Samsung.
I'm not comfortable with Asus quality control. They cut corners in places, using some high-end components and some very cheap components. The slow I/O on the TF700T is a case-in-point. I'm even more uncomfortable with Asus customer service and warranty support. It's all very hit or miss. Some people are lucky and their machines hold up, and some are not. Some luck out with customer service and some don't. I don't want to do business with a company like this. If it doesn't bother you, then fine. I'm just posting the warning for those who don't like high-risk purchasing. To each his own.

Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi

But you're being the boy who cried wolf.
ASUS isn't the only manufacturer by any means who has some products with shortcomings. Nothing is perfect. I am WAY more than pleased with my TF700 and I had one of the first ones available. I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
the i/o problem isn't all in the memory chips. I assure you. mine is smooth as butter and very fast. hell, just try rooting and installing browser2ram. work around it.
I don't have stock software on ANY computing device I own. NONE of them. I even flashed the ECU in my goddamn Jeep!
stop being a *****, buy the hardware you want and then make it do what you want it to do, but don't make a blanket statement about a company that has been producing some of the most advanced hardware out there for DECADES. They're not fly by night, they're just not american, and they don't wanna take the time/money to train a bunch of stupid americans to deal with their stupid problems.

What exactly was the point of this post? You would have gotten more mileage on the Tf201 forum.

Oh goody another TF700T trash this tablet\ASUS thread.
Just chiming in to say I'm very happy...so glad I came to XDA to find answers and help.
Which has come in bucket loads from users of this tablet that have worked with diligence to make things right.
Most of those one star reviews on AMAZON are from out of box buyers whining about flash or general confusion about Android.
I see this thread going in a bad direction.

I had purchased the TF Prime from Best Buy, after all the issues I had with it, they replaced it (free of charge) with the TF700. Other than losing root with the last OTA (bootloader still locked), I have had no problems with it. Plus, Best Buy said they'd honor the 1 year warranty of the TF700 starting from when I got it, not from the original Prime purchase .

Cheapxj said:
Nothing is perfect.
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Click to collapse
Amen.
I am WAY more than pleased with my TF700 and I had one of the first ones available.
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Me too.
I haven't had many of the physical problems others have reported and I'm hard on my equipment, mine is all scratched and beat up lookin already but it's completely solid build quality and I wouldn't trade it for anything else, especially with its 1920x1200 screen and bright backlight and awesome viewing angles.
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Click to collapse
I love it as well, although I pamper them (it did take a few scratches on the second day, right before my case arrived by mail order.
You can fix all the problems you complain about yourself by just unlocking it and flashing something else like CleanROM Inheritance 3.2
Click to expand...
Click to collapse
You're talking software here, and in that sense, I wholeheartedly agree, but..
permutations said:
Others have reported problems with broken pins in the connector to the dock (it's plastic and delicate)
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Click to collapse
I'm in this boat. The tablet has hardly ever left the dock, and still, both pins snapped off. ASUS CS instantly claims user-induced damage -- as I said, I am very careful with my devices, and I have several ancient ones laying around to prove it -- which is totally and utterly bull.
If it were not for the battery in the dock, I would have considered going another manufacturer route soon, but it's just too good the way it is, even with the ****ty CS. I might go Samsung next time, dunno.
For now, I'm just going the DIY route: tape the tablet inside the dock and use it like a darned laptop with immense battery life. Wish me luck.

originalnabisco said:
Have you updated your TF700? I used to get browser crashes and memory problems on earlier firmware builds but they all went away with updates.
Running stock, locked, but rooted fyi
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Click to collapse
I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.

permutations said:
I, too, was running stock, locked, but rooted. I upgraded to JB briefly, but then downgraded back to ICS. Quite a few programs I need and/or like don't run on JB - notably, the volume booster programs. I could barely hear many YouTube videos without a volume booster utility. This was the main thing occupying my mind at the time I was running JB, but I don't remember the memory or browser problems going away, and I would have noticed that. I've read complaints about memory and browser problems from other people running JB.
My main concern is that Asus hardware is often a mix of good quality components with some very weak links, causing it to malfunction prematurely, and Asus doesn't properly honor their warranty a very large percentage of the time. I know that many people here couldn't care less about that. Once you unlock your device, you void the warranty anyway. Since this is Unlock Central, probably this was the wrong site in which to post this warning. I just like this site and learn a lot from it, so I thought I was giving something back. I didn't anticipate I'd be attacked for my post.
To the person who told me I'm the "boy who cried wolf" and I should "stop being a *****"... Um... first of all, I was born a "*****". I'm a middle aged woman, not a boy. You, on the other hand, sound like a pimple-faced 14-year-old. Second, perhaps you don't care about your hardware being under warranty, but I do. I root my Droids, but I choose not to unlock them.
To all who love Asus and don't care about the many quality, customer service, and warranty complaints, just ignore my warning and move on. Enjoy your TF700T. I have returned mine to Amazon.com. And that's all I have to say about this.
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Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.

Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
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Click to collapse
Funny...not the problems people have, or the issues with Asus support...but how much energy and empathy we put into metallic devices that become throw away in a few years. If we put that much energy and attention to detail into a hard critique of our own lives and societal ills...how much better off we would all be...
I think the TF700 is a usable, attractive appliance that offers a decent, but not exceptional value. It is a transitional device- a hybrid tablet/net/ultra book type of device that is probably better than the Microsoft Surface RT- but really is for only light productivity use- that is use beyond content consumption. I like it, but it is just a cold, metallic appliance. It's real value is in the humans that designed it, produced it and do amazing things with it...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Thats OK said:
Insulting or not the comments hit the nail so to speak.
You must expect a bit of a thrashing when treading on a choice that many others have made who are more than pleased with it's performance.
I consider this forum a place providing resolution versus my tablet gave me a boo-boo and it hurt.
You have made the best decision returning your tablet, yet posting here about how it wasn't a good choice for you seems irrelevant to me.
The best of luck to you on your next choice.
Click to expand...
Click to collapse
Where did you get the idea that it's ever okay to be rude and insulting - "thrash" someone who is trying to be helpful?
I was not criticizing anyone else's choice, and I was not complaining about problems I had that are of no relevance to anyone else.
I was sharing information about Asus that many people thinking about buying a TF700T will find interesting and relevant. That may not be you. Perhaps you've already made a purchase and you're happy with it. Or perhaps, like many here, you unlock your tablet and void the warranty anyway, so it's not relevant to you for that reason. But you are not everybody. Many people care about warranties, and many people visit this site before making buying decisions. I do. I was talking to them.
And to the people who counter my warning about Asus with, "Not true because it didn't happen to me", I say, you are a sample of one. Please read the links I posted. Thousands of people have reported problems. There's an alert on Asus from the BBB from just 2 weeks ago. This is a real issue. That doesn't mean that 100% of people experience dreadful warranty service from Asus, but the percentage is unacceptably high, much higher than other companies. They also have a reputation for using some really cheap components here and there in otherwise high-end machines, causing them to malfunction or break down prematurely. If you don't want to believe it, don't. If this is irrelevant to you, move on. If you'd like to know more about it, read the links I posted in the first message.

ok, I'll be nice, these threads are getting old, had you used the SEARCH function I'm sure you would have found at LEAST a dozen threads of the same nature, someone calling ASUS terrible because they didn't do their research before a purchase.
I made the assumption that since you've been around XDA for a few years you might have known to do that BEFORE posting.
oh, and for the record, Having a *****, and BEING a ***** are two very different things, and not mutually exclusive. I pegged you for some kid that bought a toy that they couldn't really afford. I wasn't picking a gender, but the old fable isn't "The girl who cried wolf"
If you're already rooting devices, you are SERIOUSLY missing out by not unlocking them. Rooting lets you "repaint" the walls, unlocking lets you blow them down, rearrange the floor plan and tack an addition on the back.
Get where I'm coming from? We build the additions here.
Now I'm going to take my fat balding alcoholic nerdy ass outside and go finish this bottle of Jameson before I stop being nice after a hard day of babysitting young "professionals" on the job who think they know everything because they spent four years in college and three months actually working. That stuff gets to you after a while.

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