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I am having issues with my Captivate's micro-USB port being loose. This is my second Captivate, and although it's still under warranty, the first one was RMA'd with the same issue. I never drop the phone while charging, etc, and I've tried multiple chargers so I really can't see why this would be happening. Both phones were 1008 versions, not sure if the 1008 is known to have this issue, or if I just have horrid luck. If anyone here can solder / fix the phone, I'm hesitant to go to AT&T again, as last time they made me go to the store and have the person working there verify that the USB port was not broken (luckily it still charged if you held it a certain way, and even more luckily I was able to flash stock before returning it!). Anyways, this phone is a refurb, and I did call and almost get it replaced as soon as I got it, as it had this issue slightly upon arrival, but decided it would be a hassle. It's only been about a month since the RMA, so I'm pretty sure that if I try now, they're going to get very mean about it, and possibly try and send me a bill for the phone, not to mention, the guy at the AT&T store will probably think something is up.
Any ideas are welcome, I love my Captivate, and I was just getting into develping on XDA :S
Sent from my Cappy using XDA Premium App
I actually found a fix to my issue. I actually was looking at it one day, and figured that in theory, it should be easy to fix, so I (CAREFULLY!!!) took a small knife I had and gently bent the inner part of the port up just a tad (it looked like it was too far down, and yes, I know it's supposed to be far down, but not that far), and it actually worked perfectly.
Thats weird... It kinda has to be what you're doing with it, since mine doesn't even have an irregular slight wiggle.
Obviously it could be just your luck but i doubt it.
edit: and who cares if the att dude thinks somethings up... its your $500..
Like I said, the second one actually had the issue upon arrival, but it was barely noticeable (the USB port would work, but if you moved the phone a lot, etc, it'd disconnect, then reconnect). I called in and talked to them, but decided not to RMA because it'd be a pain (in hindsight I should have...), and the problem just got worse.
Is the port internally lose? Or just when you plug a cable in it wiggles alot? Ive heard about people stretching the casing inside the port from alot of flashing (plugging in the usb). But if the hole port moves inside the phone thats no good lol. You should try to locate a nearby device service center and show them the problem and make sure you walk out with refurb thats fine. Dont worry about the people at atnt questioning it. Hell I use to walk in and just say "gps dosent work" and they would switch it out no questions.
What you said makes sense, the port looks like it's pretty sturdy, it's just that the cable wiggles a LOT, and it makes it hard to get it to even register.
I had the same issue but a new cable solved it
Sent from my samsung captivation
erraz said:
I had the same issue but a new cable solved it
Sent from my samsung captivation
Click to expand...
Click to collapse
I also had this issue, i opened up the stock Samsung Cable end to find that two of the four wires had insufficient strain relief and broke off at the solder joints
Oddly enough I had issues with the first cable as well, but I replaced it, and have tried others from my current.
So my USB port is being a little temparmental. It likes to charge only in a certain position. When playing music it does the same thing. Odin same thing. YOu get the idea. Obviously a loose connection inside the phone. Anyone every rip one of these things open and resolder this component? It's only a matter of time before it fails completely so I figure if no one else has done it I might as well give it try. Either that or get more batteries and a charger but that might hose me for Odin!
Have you verified it's not the cable? I had to replace one due to weird connectivity issues.
Sent from my SGH-T959V using XDA App
While your USB port still works, you should probably Odin a stock ROM and send it back to T-Mobile.
It would suck if your USB port completely died and T-Mobile won't replace your phone. It happened to one of the members on this forum. I forgot his name though.
Cables not the problem. It's the port itself. As far as TMOB goes no way to send it back to them. I got out of my contract a month and a half ago and switched to ATT. I like taking stuff apart and trying to fix it so worst case I try and kill the phone. Best case I fix it. Just looking to see if anyone here has ever ripped this thing open. Advice or tips would be great. Obviously I'm not to worried about voiding the warranty.
You could try the Vibrant and i9000 forums, I guess? The Vibrant community has opened their phone to install a FFC, and they might have come across the USB port. It might be similar to the SGS4G.
Just a suggestion. *shrug*
bkoon, that is a really good idea. i the vibrant and 4g have the same chasis, i think. you should be able to follow the video guides on how to add the ffc to the vibrant and be able to resolder the usb port. but you have to be careful with the soldering (im not sure how good you are with it), that could short circuit some things in the phone.
Thanks for the suggestion bkoon. And jager I know how to solder pretty well. Hopefully get around to it this weekend.
bkoon1218 said:
While your USB port still works, you should probably Odin a stock ROM and send it back to T-Mobile.
It would suck if your USB port completely died and T-Mobile won't replace your phone. It happened to one of the members on this forum. I forgot his name though.
Click to expand...
Click to collapse
That would be me. I managed to hold the plug just right long enough to stock get to KD1, and the second trip to T-Mo was successful. $20 processing fee, and the phone arrives tomorrow.
Back when I had a Blackberry Curve, I found a shop to replace the Mini-USB for about $65. That was my next step.
Please let us know how it goes! I'm sure we're curious as to how the insides will be like.
Good luck!
brutuspa said:
That would be me. I managed to hold the plug just right long enough to stock get to KD1, and the second trip to T-Mo was successful. $20 processing fee, and the phone arrives tomorrow.
Back when I had a Blackberry Curve, I found a shop to replace the Mini-USB for about $65. That was my next step.
Click to expand...
Click to collapse
Glad to know things worked out for you.
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-4G-Teardown/4977/1
I know Google is tough to use sometimes so I thought I'd help
avrillapete said:
http://www.ifixit.com/Teardown/Samsung-Galaxy-S-4G-Teardown/4977/1
I know Google is tough to use sometimes so I thought I'd help
Click to expand...
Click to collapse
I've used ifixit numerous times. Fixed my laptop and my friends laptop. Thanks for the link though I would of never been able to find such a site on my own. Must be great to be that smart.
I've always had an HTC phone everything from the EVO shift (yee yeah), to the Inspire HD, then got a Vivid, now I'm using this One X AT&T. I've been spoiled by Sense, I can't imagine having to use a Samsung. It's nice, fast yada yada but geeez its bubbly icons kill it for me.
This OneX I can't understand why the All the softkeys or home keys have been changed. The back key is for left hand people, Why does the recent apps button even exist and then put it in the most convenient place? No battery? What I mean to say is no extra battery. Ive always bought an extra battery so that if I don't have a plug-in or charger I got it covered.
Can someone give me any reason why the charge port is on the side?
No SD storage... This is probably the main reason Im done with HTC. A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
I never write these vent posts.. I would fight someone lastweek if they talked trash about HTC phones. Maybe I got lemon, it's just One thing after another.
Although it seems like I'm trashing this phone I really love it. I just can't store anything important on it or take pictures, video.. I've read so many posts on replacing the camera but I just hate to tear into it. Any suggestions would be appreciated. I never knew how important it was..
No one can say anything bad about the screen on the One X. It's amazing..
Sound is great
Smooth running phone too..
I'm scared to spend money on another HTC product. Maybe there is a way to try out a phone for a couple days that would be great.
THOUGHTS?????
Sent using-
Sense5 HTC OneXL
unlocked, rooted, S-off
TurboCharged
Tampered like a mother f....er
You have the right to voice your opinion but this isn't really the place to do it. You're just knocking the phone. It's not a perfect phone, but it's really good once you get it rooted and all that. Stay respectful, everyone!
Sent from my evita
I'm wondering why you bought it on the first place.
Almost all of your complaints are hardware ones that you know about before buying the phone?
Personally I don't mind the hardware at all. External SD would be nice but not a big deal. And I like right side unlock buttons.
As far as the camera I think it was just bad luck or damage. Haven't heard about it happening much at all.
Sent from my HTC One X using xda premium
My niggles:
They put pogo contacts on the phone... but couldn't be bothered to make anything that actually uses them.
9.xGB of storage when I was expecting the typical 14.xGB for a phone advertised with 16GB.
HUGE pain to get root early on, though partially att's fault.
The phone loses signal if I leave it face up. (really gotta find time to get that fixed...)
Other than that, it's been an awesome phone.
I think HTC could've improved more in the music department and camera, but I agree with RollTribe. It's not a perfect phone, and there will never be a perfect phone imo. For me it was the software and hardware (GPS works!!) that made me stay.
Overall I would consider the XL solid. I'm going to look past the HTC One, though, and wait for the next generation.
Sent from my HTC One X using xda premium
I think the back button is in a perfect spot for right handed people, it is right in reach of my thumb when held in my right hand.
You complain about the recent app button, but I don't follow your complaint. It exists so you can multitask, you say it is in a convenient spot and I agree, easily accessed by the right thumb when held right handed.
Extra battery? I have never found myself wanting to buy extra batteries for any phone ever. I just charge mine when required. This phone lasts a full day easy if you are not playing games on it. I am a heavy phone user with maybe 30-50 calls every work day, sync an ics calendar every hour, use calendar, contacts, browser and email a whole bunch. The phone lasts the entire day. These days with my car dock I can play games all day without issue
Charge port on the side makes for easy landscape car docking, perfect for GPS. I slip mine into the car charger often these days, it is one of the easiest phones to get in and out of the dock as the charge port is on the side.
SD storage, again I use my phone for a whole bunch of things and have never gone close to using the full storage. I stream over Spotify via Bluetooth to my car head unit. I have about 20-30 user apps installed. I just can not fill the phone. I even have the 16GB model from Hong Kong while most around me who bought from Telstra have 32GB.
I have had my phone for 15 months now and the camera still works perfectly. My last phone(s) was a Nexus One and a Nokia E68(or something) I smashed the camera lens on the Nokia before 12 months, not sure how, but my One XL is fine.
Then the next user, Zodiac:
I like the unlock at the top, easy to reach with right index finger, but can not be accidentally pushed.
Then, antichamp:
pogo pin issues( I initially really wanted to use the pogo pins aswell just for the gimmick until I realized they only seem cool)
1)The pogo pins are used on the desk dock.
2)The USB port actually "locks" the phone in to the car dock, the car dock requires a locking mechanism unlike the desk dock.
3)The pogo pins would cause scratch marks along the back as the pins drag along the case as you slide the phone in and out of a car dock.
4)The pins on the dock would wear out because of #3
5)What is wrong with the USB port?
The phone is easy to get root on. All issues are AT&T, the phone in EVERY other region is a breeze to unlock.
My gripe is weird data issues, where you sometimes need to give the phone a kick (eg via airplane mode toggling) to reset data (3g, 4g or wifi).
This was been improved dramatically though the updates but is still a niggling issue that sometimes crops up.
Also originally I disliked not having a hardware menu key and being forced into the Android 3 dot menu thing. Ofcourse HTC listened and fixed that issue in an update.
When you say sound is great are we talking about the same phone? Can barely hear my phone speakers from the back seat of my car.
That and spotty service/data issues are my only gripes on this phone.
Sent from my HTC One XL using xda app-developers app
cannonofcourse said:
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
Click to expand...
Click to collapse
I think I might be having the same issue as you. Does the camera app just freeze immediately and crash? Then says cannot connect to camera when you try to open it again. Happened to me on AOKP Milestone 2 (rohan said it was an issue in the mainline AOKP), but now I've run 3.18 RUU and flashed the latest CM10.1 nightly and had the same issue.
Sent from my S-Off, turbo injected AT&T HTC One X (evita), running AOKP 4.2.2 & using XDA Premium
cannonofcourse said:
A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Click to expand...
Click to collapse
This only occurs after you have modded the phone, so you can't blame HTC for this. Factory reset from bootloader works fine on stock phones.
The way to secure your data is very simple: Don't factory reset from bootloader. Its been mentioned in countless places. So if you wiped your backups, its your own fault for lack of proper research.
Research? Lets just try and read before quoting...
redpoint73 said:
This only occurs after you have modded the phone, so you can't blame HTC for this. Factory reset from bootloader works fine on stock phones.
The way to secure your data is very simple: Don't factory reset from bootloader. Its been mentioned in countless places. So if you wiped your backups, its your own fault for lack of proper research.
Click to expand...
Click to collapse
I would expect this kind of blasphemy if I posted a dumb video on YouTube, but the fact that this is a dev site full of "professionals". I posted a comment against my better judgement to try and find answers or suggestions about my phone. The first response is that
"This isnt the place for that" And then 2nd response is
"Why did you buy the one x, you should have known about these things"
First of all I dont think its constructive to rip someone down for a post when clearly alot of people are having the same problem. And I wish I would have found an honest review of this phone before I bought it. I wish I could have read my post before buying this phone. But for some reason Im a black sheep (to a few) for giving my opinion on very important flaws that anyone should be concerned with. I love HTC and have 6 devices prior to this one.
Im not sure who (the 5th reply) twist....? works for and to make statements like never having a storage issue and dont mind the internal card.? I never said anything about the storage. I am commenting on the fact you cant remove the sd card just to make sure the data is secure. And I would love to have a number of how many people use a car dock or computer dock.?? Maybe this guy works for a manufacturer/...///??
I always carry an extra battery and Im not the only person who does. To act like that is unreasonable is just ridiculous.
Of course not all phones are perfect Of course! Why would anyone feel the need to say that...
I love my ONE X It just annoys me that I cant take pictures of my little girl with it. Or store any important data on it. Ive had at least 5 people contact me about the camera issue and are having the same problem.
This last reply to my review and concerns and wanted suggestions takes the cake.
The last comment clearly says that if "you want to secure your data then dont do a factory reset from the boot-loader. It only happens on Modded phones". I have 6 HTC phones and none of them wipe the complete phone to include the external sd. NONE... I wanted to know if it was possible to lock the sd storage or "trick" it to thinking it had an external sd and dont wipe that. If you dont know the answer then fine. I dont see how that is irrational. And I dont think anyone comes to this site because they want to get information on "never modding or rooting there phone." This site is kinda geared towards people who enjoy learning and doing cool, great and ingenious things to make everyone's life better. Or awesome. But to get completely ripped by senior members and the comments being about something other than what I or other members even said is UN professional. This site encourages members to post on General Forumns. I think its 10 before I can move to the big boy pages. But at this rate what could I possible have to gain by it. If I make mistakes or brick my phone then why should I feel like an idiot for wanting people to know why and how it happened to save them a headache? I dont see how typing anymore will stress how childish most of the replies to my posts have been, cannonofcourse out...
You need to calm down. Redpoint was right.
Sent from my Evita
Bottom line, you want perfect stability, Don't root.
cannonofcourse said:
The back key is for left hand people,
Click to expand...
Click to collapse
I'm right handed and it really doesn't bother me. I can sympathize with having to get used to differences on devices. It always takes a while for me to get used to things.
cannonofcourse said:
No battery? What I mean to say is no extra battery. Ive always bought an extra battery so that if I don't have a plug-in or charger I got it covered.
Click to expand...
Click to collapse
I find that external battery packs are way more convenient. You can pick up a 10,000 mah Anker pack for under $50 and it'll charge your phone several times. And it works for any other devices that you might have that charge via USB. And it will work on the next phone that you buy.
cannonofcourse said:
Can someone give me any reason why the charge port is on the side?
Click to expand...
Click to collapse
No idea. It does however work very well with the iBolt car dock. Quick and easy to put the phone in and lock it.
cannonofcourse said:
No SD storage... This is probably the main reason Im done with HTC. A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Click to expand...
Click to collapse
I found this out the hard way as well, but anything on my phone exists other places. I don't consider my phone to be a place to store unrecoverable files. My photos are automatically backed up to G+, contacts and email are on Google, anything else doesn't really matter.
cannonofcourse said:
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
Click to expand...
Click to collapse
That just sucks. I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
With all of that said, I really do think that people here are trying to help.
cannonofcourse said:
I would expect this kind of blasphemy if I posted a dumb video on YouTube, but the fact that this is a dev site full of "professionals".
Click to expand...
Click to collapse
So if anybody disagrees with you, its "blasphemy"??? Nobody here is a professional. Professionals get paid. If you mean courteous and polite, I don't see any responses to the contrary. Yes, several of us have disagreed with you. But not in any way that can remotely be considered a flame, personal attack, etc.
I was simply pointing out a FACT that the factory reset from bootloader bug exists due to the phone being hacked. HTC could have not have predicted every way user-implemented mods could harm the phone. You have some legitimate criticisms of HTC and the phone. But the factory reset issue isn't one of them.
You asked for our thoughts. We gave them. Or maybe you just wanted to hear from people that agreed with you?
I'm done with HTC as well if motorola steps up its game with the X but frankly i'll support anyone except samsung. I just want to see android evolve to more than just 1 oem (samsung).
I don't hold the past against any oem. If i like the new phone, i'll buy it.
twistedddx said:
Then, antichamp:
pogo pin issues( I initially really wanted to use the pogo pins aswell just for the gimmick until I realized they only seem cool)
1)The pogo pins are used on the desk dock.
2)The USB port actually "locks" the phone in to the car dock, the car dock requires a locking mechanism unlike the desk dock.
3)The pogo pins would cause scratch marks along the back as the pins drag along the case as you slide the phone in and out of a car dock.
4)The pins on the dock would wear out because of #3
5)What is wrong with the USB port?
Click to expand...
Click to collapse
There is no desk dock for this phone...
For the international version there is, regardless of it's mediocre reviews.
I recently discovered the unfortunate truth of your 2nd point (I'm trying to make my own car dock).
On three and four, wouldn't that indicate a poor design of the phone? (blame the user ala apple's "you're holding it wrong")
There's nothing wrong with the usb port, I just think it would be convienient to both charge the phone and get analog audio out without connecting both the usb and 3.5mm jack.
fleabeard said:
I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
Click to expand...
Click to collapse
Hmmm, bad sim slot you say?
If I don't leave my phone face down it loses service. I have to restart it upside down and shake it before it will come back.
Think I could have the same problem?
It's possible. Or it could just be the SIM carrier.
Sent from my One X using Tapatalk 4 Beta
Well....
fleabeard said:
I'm right handed and it really doesn't bother me. I can sympathize with having to get used to differences on devices. It always takes a while for me to get used to things.
I find that external battery packs are way more convenient. You can pick up a 10,000 mah Anker pack for under $50 and it'll charge your phone several times. And it works for any other devices that you might have that charge via USB. And it will work on the next phone that you buy.
Actually I bought one of the "power on the go" packs from radio shack and broke it apart, replaced the battery with a 3600mah I ordered for my evo on accident. It cost about 8 dollars (plus the cost of the extra battery 12 bucks I think) and it charges my phone incredibly fast and about 3 times before I have to charge it back.up. Nothing worse than hearing that beep noise when your trying to get something done.
No idea. It does however work very well with the iBolt car dock. Quick and easy to put the phone in and lock it.
I found this out the hard way as well, but anything on my phone exists other places. I don't consider my phone to be a place to store unrecoverable files. My photos are automatically backed up to G+, contacts and email are on Google, anything else doesn't really matter.
I do try to back up everything to the cloud, via Google drive or I have a media server but it always seems like the one thing I needed is gone forever. I just found out the hard way that a reset from the bootloader took out my whole phone. It just sucks not being able to pull the card out and hold it.
That just sucks. I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
It seems like a certain set of serial numbers are having a hardware issue. I hate to go without my phone to get it fixed but I guess thats what I have to do. Thats the price we pay to have it all wrapped up in one little cool device.
With all of that said, I really do think that people here are trying to help.
Click to expand...
Click to collapse
I know there are plenty of people that do a fantastic superhuman job. Just hours of searching to find out if someone has or is working on a fix or if I can provide info to contribute seems like so many people just lashing out for no reason.. But maybe Im being defensive.
Thanks
Unfortunately I highly doubt the issues you've brought up can be "fixed".
But...
I'm pretty sure you can change the location of the back button on certain aosp ROMs though.
Using battery case should mitigate the need for a removable battery.
The fact that doing a factory reset from bootloader wipes your phone can't be changed, but a little research on here warns of that in numerous places. And I don't think that's necessarily HTC's fault. It's up to us to educate ourselves about the risks we face when altering our devices.
For instance: TWRP 2.6 has an advanced wipe feature which makes it very easy to wipe your sd card while wiping the usual system and caches. I did that myself just recently, accidentally checked the wrong box and wiped my sd. I lost everything. Without a backup. So many photos of my kids gone for good. But I don't blame TWRP for making it easy to do that. I blame myself for working too fast and not being careful enough.
Sent from my Evita
cannonofcourse said:
I know there are plenty of people that do a fantastic superhuman job. Just hours of searching to find out if someone has or is working on a fix or if I can provide info to contribute seems like so many people just lashing out for no reason.. But maybe Im being defensive.
Thanks
Click to expand...
Click to collapse
Did the factory reset thrrough bootloader cause your problems??
If so, all yous gotta do is plug yer phone right into your computer and let windows detect it. Once it finds it, it will send you a window that says something along the lines of having an error with the sd card, from there click the button that says fix errors, and your all set. This happened to me before and I couldnt play music, store or access anything, or use the camera. But now it works perfectly.
And as for the extra battery, the portable chargers provide more battery life with less money. It makes more sense to buy a portable charger even if we did have removable batteries. :good::good::good::good:
N5 took a nasty fall that broke the screen, loudspeaker, and back cover. I replaced the screen/digitizer as well as the loudspeaker on my nexus 5 and performed a factory reset. N5 is on 4.4.4. I am able to see the screen fine, but I am not able to get any sound (even from headphones).
I am also not able to get any audio/video apps to work. This includes the youtube app. It will go to the video and just given an error that there was a problem playing the video. I can also access other websites like yahoo video and it just errors when trying to play.
Has anyone seen/heard of anything like this happening? I am wondering if there is additional hardware damage from the fall although I don't see any missing chips or anything on the motherboard.
Flash the factory images and see if it fixes it?? If not, hardware issue is the answer. You should have just sold off the device on craigslist and bought a new one instead of replacing all these things IMO.
vin4yak said:
Flash the factory images and see if it fixes it?? If not, hardware issue is the answer. You should have just sold off the device on craigslist and bought a new one instead of replacing all these things IMO.
Click to expand...
Click to collapse
Yea the problem was. Screen broke and I wanted the 1000's of pictures off of the phone. It was worth the $129 to repair the screen. I guess the drop damaged something else on the phone that you can't see. It's possible since the loudspeaker was broken that it damaged the flex cable... although I am doubting as the phone is able to charge while plugged in and the screen is working normally (all of this is going over the flex cable).
The fact that the headphones aren't working is a bit odd and leaves me to believe that there is something going on with the audio hardware. It's okay I bought another phone since the N5 broke. I just needed the old data.
Hi,
So my usb port stopped charging and getting really hot so i called about the warranty and they said it is covered and that I may return the phone. However about 4 months about the phone was dropped and the screen cracked. now i am worried that if i send it in for a replacement phone they may charge me due to the cracked screen that never had anything to do with the usb charging port not working. anyone ever had an experience with this or advice?
jgr208 said:
Hi,
So my usb port stopped charging and getting really hot so i called about the warranty and they said it is covered and that I may return the phone. However about 4 months about the phone was dropped and the screen cracked. now i am worried that if i send it in for a replacement phone they may charge me due to the cracked screen that never had anything to do with the usb charging port not working. anyone ever had an experience with this or advice?
Click to expand...
Click to collapse
You should call them and ask. I'd imagine they won't replace it and call it physical damage.
_MetalHead_ said:
You should call them and ask. I'd imagine they won't replace it and call it physical damage.
Click to expand...
Click to collapse
That would make sense. Well i guess I can see how much of a pia wireless charging is as the only charging method to use. Since that still works. Still though would suck if they call that physical damage since one had nothing to do with the other.
jgr208 said:
That would make sense. Well i guess I can see how much of a pia wireless charging is as the only charging method to use. Since that still works. Still though would suck if they call that physical damage since one had nothing to do with the other.
Click to expand...
Click to collapse
Well, give them a call and ask them. They would know better than anyone here.
The connectors on the n5 (usb and headphone) are fairly easy to change
_MetalHead_ said:
You should call them and ask. I'd imagine they won't replace it and call it physical damage.
Click to expand...
Click to collapse
PLEEZEFRAGME said:
The connectors on the n5 (usb and headphone) are fairly easy to change
Click to expand...
Click to collapse
I have heard that. However, now my phone keeps dropping calls when they are on LTE, never happened before. Could the usb cord have damaged this too? Since I tried to plug it in one more time to test it out and when i took the usb cord out i burned my thumb. So I had to out of need due to no other phone to use since no home phone get a moto g and wait to see if a new nexus comes out soon and if not just get another n5
I think they can wrap everything around the fact that there is physical damage on the phone.
You could always say that it was perfect when you sent it and maybe the postal carrier messed it up.
xhadudkenx said:
I think they can wrap everything around the fact that there is physical damage on the phone.
You could always say that it was perfect when you sent it and maybe the postal carrier messed it up.
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Haha I know they will do that. One of the facts I have learned this year from being an adult is any company will try to get your buck any way no matter what. Still trying to get $20 back another company stole from me.
Its called liability. No single employee feels they owe you anything. The "company" knows nothing about you or even cares. If you want your money back you need to attack the company and not an employee who just works there. Even the CEO of the company is just an employee. The company is just a machine. Stick a grenade in its gears and you'll get your money as well as your screen fixed.
xhadudkenx said:
Its called liability. No single employee feels they owe you anything. The "company" knows nothing about you or even cares. If you want your money back you need to attack the company and not an employee who just works there. Even the CEO of the company is just an employee. The company is just a machine. Stick a grenade in its gears and you'll get your money as well as your screen fixed.
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Whoa I never attacked any employee. The employees are just there to help. Most of the time they are pretty helpful. I wasn't even talking about Google for the $20 or about my phone. Nor will I name the company since I don't want to start a flame war.