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HTC Sensation auto silent for no reason!

Hi guys,
I got a 3 days old sensation, and for the past 3 days it keeps going to auto silent mode, (wont ring, no alarm, games & music all no sound) even my notification and volume is max.
The problem goes away after I make a call and it will comeback again anytime.
I only installed some popular apps (known for no issue) such ass Whatapps, Wiki, Angry bird, Dictionary and some games for my toddler.
I am still good for 7 days exchange policy, but I hope I could fix the issue, having installed screen protector and all, i wish to keep this set
Anyone can help me?
Thanks!

Some games are not compatible with Sensation and caused a loss of sound. I have to try the game Talking tom cat or some similar games ( Talking.....) and causing the whole system sound. You only need to uninstall that game and restart the device >>> The device works correctly again

ancola66 said:
Some games are not compatible with Sensation and caused a loss of sound. I have to try the game Talking tom cat or some similar games ( Talking.....) and causing the whole system sound. You only need to uninstall that game and restart the device >>> The device works correctly again
Click to expand...
Click to collapse
Good to know, thanks for the tip.

seems to be a common problem and there are a few threads on here about it. some think it's incompatible apps but I don't have any of the ones that are ever listed & I get it. the sure way to get sound back without restarting is just as you do, make a call, I call voicemail, & then it'll come back.
If you look, your phone is locked in media volume & that's the issue.

Thanks for the reply guys...
I found the culprit, yes! ancola66 is right! it was the TALKING GINA, got it uninstalled and all fine.

Auto silent for no reason HTC Sensation
Heya,
Thought I'd post this in response to the solutions. It may be an application that's causing the problem but I tried all that and removed applications (none of whihc were games - iplayer type stuff) and reset the phone (factory reset) and still nothing.
Then I decided to plug in my headphones to see if that output worked. It did and when I unplugged them, voila, the speaker suddenly worked again!!
Morale: plug in some headphones if you have this problem before doing anything else.. It may solve it..
Hope this helps!

Auto silent for no reason on Sensation
Hey again,
It went silent for a reason when I wanted to play the HTC Music. I tried the headphone thing and no joy. But went into youtube and started something playing then did the headphone thing and the speaker's back on.
I will never understand this, but it seems to work for me.
[shrugs]

[Q] audio issues

I have a Nexus S 4g running slimbean official 7. It was been great for the last 3 months then for the last few days I have been losing my audio. It's just phone sounds and audio that doesn't work, notifications, and voice calls. Apps, games, slacker or other music apps seem to work fine. Sometime the audio will work for a little bit and then cut out. Like I can usually reboot the phone and the audio will work, but I will make a phone call and hear the 1st ring, then it will cut out and nothing else will work. I can test to see if the audio is working but just changing the volume and see if it makes the been letting you hear the volume level. Once or twice I can get it to start working for a bit by going back and forth between vibrate and ring, but most of the time that has no effect. I can't really tell what makes it work, and what makes it go out. It has been working great up until now, I really don't want to have to factory reset, I really wanna know what is causing this. One other thing is that it seems like several apps get really slow when the audio goes out, like the dialer app will hang and ask if i want to close it, but if you wait it always comes back, same with my launcher and sometimes the system settings if I am messing around in there, it also seems the volume slider is slow to respond when the sound isn't working, but very responsive if it is working. I haven't installed any new apps or made any changes that I know of since this started. I have tried killing and extra apps with no effect, and tried rebooting to recovery and clearing cache with no effect either. Sometimes you can reboot the phone just for the audio to work for a second or two before cutting out again.

Try greenify app and update slimbean. Make a nandroid backup first then restore via Nandroid Manager.
Download+Backup+Flash+Restore takes about 3 hours for me (i got many SMS).

Very low in call earpiece volume after 4.4.2 update

Hey Guys -
Black 16GB Nexus 5 here. My in call volume using the earpiece is very very low since the 4.4.2 update. I have the volume maxed out and have already cleared cache, and even data reset once. Did not help at all.
The only way to use the phone making a call is to use a headset or be indoors in a very quiet room. Even then it's hard to hear the caller using the earpiece. I always have to use a headset for making calls.
I remember the in call volume being louder before the 4.4.2 update. After the update, however, the microphone functionality is improved and people can hear me better now (compared to 4.4.0 stock). However, it's hard for me to hear them.
I just wanted to see if someone else faced this problem or whether this is a manufacturing defect in my phone.
Thanks.

iamjimmy said:
Hey Guys -
Black 16GB Nexus 5 here. My in call volume using the earpiece is very very low since the 4.4.2 update. I have the volume maxed out and have already cleared cache, and even data reset once. Did not help at all.
The only way to use the phone making a call is to use a headset or be indoors in a very quiet room. Even then it's hard to hear the caller using the earpiece. I always have to use a headset for making calls.
I remember the in call volume being louder before the 4.4.2 update. After the update, however, the microphone functionality is improved and people can hear me better now (compared to 4.4.0 stock). However, it's hard for me to hear them.
I just wanted to see if someone else faced this problem or whether this is a manufacturing defect in my phone.
Thanks.
Click to expand...
Click to collapse
Do you use stock kernel/etc? May have been a bad update with software, may have to reflash if persists. But before that, try wiping data/cache of sound MusicFX (I believe is the sound production point) and reboot. Try again to see if sound improved. Check volume levels and settings as well.

RevelationOmega said:
Do you use stock kernel/etc? May have been a bad update with software, may have to reflash if persists. But before that, try wiping data/cache of sound MusicFX (I believe is the sound production point) and reboot. Try again to see if sound improved. Check volume levels and settings as well.
Click to expand...
Click to collapse
Thanks for replying.
Yes I am on stock Kernel. Just used Chainfire's root to root the phone and unlock the bootloader. I used ADB/fastboot to apply the 4.4.2 update.
The sound is fine from the speaker. The music and everything else is fine. Even the notifications are a little louder in 4.4.2 than they were in 4.4.0.
It's just that the earpiece volume is very low while making calls when I have the phone to my ear. Everything else is great. The battery is excellent. I use ART runtime.
Should I reapply the 4.4.2 update using the ADB install method? Will that help? Can you please tell me how to wipe the cache of Sound/Music FX? I wiped the cache of the whole phone. I went into Recovery and Wiped cache partition. That did not help as well.
I am wondering whether this is a hardware defect on my phone or Google intentionally lowered the earpiece volume in 4.4.2.
Thanks.

iamjimmy said:
Thanks for replying.
Yes I am on stock Kernel. Just used Chainfire's root to root the phone and unlock the bootloader. I used ADB/fastboot to apply the 4.4.2 update.
The sound is fine from the speaker. The music and everything else is fine. Even the notifications are a little louder in 4.4.2 than they were in 4.4.0.
It's just that the earpiece volume is very low while making calls when I have the phone to my ear. Everything else is great. The battery is excellent. I use ART runtime.
Should I reapply the 4.4.2 update using the ADB install method? Will that help? Can you please tell me how to wipe the cache of Sound/Music FX? I wiped the cache of the whole phone. I went into Recovery and Wiped cache partition. That did not help as well.
I am wondering whether this is a hardware defect on my phone or Google intentionally lowered the earpiece volume in 4.4.2.
Thanks.
Click to expand...
Click to collapse
Not hardware defect, volume is fine everywhere else as you said. Try redoing and push after wiping musicfx, this can be done by settings> apps> go to all tab>find musicfx> wipe. Try that first and reboot.
Ice looked around and it seems Kitkat has bug with Bluetooth volume levels for stock. My other solution would be, if you want, a custom ROM, or to check out ViperFX to replace the musicfx as default sound effects (under settings and sound tab) (which contains Bluetooth MODs and Super Quality mode). Personally used this and works amazingly with Nexus 5.

RevelationOmega said:
Not hardware defect, volume is fine everywhere else as you said. Try redoing and push after wiping musicfx, this can be done by settings> apps> go to all tab>find musicfx> wipe. Try that first and reboot.
Ice looked around and it seems Kitkat has bug with Bluetooth volume levels for stock. My other solution would be, if you want, a custom ROM, or to check out ViperFX to replace the musicfx as default sound effects (under settings and sound tab) (which contains Bluetooth MODs and Super Quality mode). Personally used this and works amazingly with Nexus 5.
Click to expand...
Click to collapse
I've also started using viper4Android in the High quality mode. It works really well with Music. But it doesn't do so well when making calls with earpiece. The voice starts to distort, cut and crack. So while using calls, I generally disable phone speaker in Viper4Android.
I just cleared cache. Will try to install Android 4.4.2 again. As I said before, all sounds are ok (music, phone speaker call ring, notification etc). It's just the earpiece volume which is really low. Are you able to make phone calls fine using the earpiece (without using a headset)?
Thanks.

iamjimmy said:
I've also started using viper4Android in the High quality mode. It works really well with Music. But it doesn't do so well when making calls with earpiece. The voice starts to distort, cut and crack. So while using calls, I generally disable phone speaker in Viper4Android.
I just cleared cache. Will try to install Android 4.4.2 again. As I said before, all sounds are ok (music, phone speaker call ring, notification etc). It's just the earpiece volume which is really low. Are you able to make phone calls fine using the earpiece (without using a headset)?
Thanks.
Click to expand...
Click to collapse
Yes, but Viper audio is best with Super Audio (its not battery draining as claimed), its just as normal as high quality yet call quality is excellent. Try this as well. I've used headset now and again, no issues so see how the reinstall goes. But I would highly recommend the super quality very much. Try and see if you like. Also, if you have no objections, custom kernels have great sound support (such as faux sound) that can also fix and greatly improve sound/Bluetooth quality. Report when reflash done and methods you tried.

RevelationOmega said:
Yes, but Viper audio is best with Super Audio (its not battery draining as claimed), its just as normal as high quality yet call quality is excellent. Try this as well. I've used headset now and again, no issues so see how the reinstall goes. But I would highly recommend the super quality very much. Try and see if you like. Also, if you have no objections, custom kernels have great sound support (such as faux sound) that can also fix and greatly improve sound/Bluetooth quality. Report when reflash done and methods you tried.
Click to expand...
Click to collapse
Thanks for the suggestions. I installed Viper4android with Super Audio. It definitely makes a difference while using the headset. It doesn't do much to the earpiece in call volume. That remains the same.
Other than that I've cleared the cache and wiped cache paritition. Is there any way to just reinstall 4.4.2 on top of 4.4.2 again?
My phone is stock recovery rooted with chainfire's autoroot. When 4.4.2 came, I just installed it using ADB and stock recovery (update using Zip). Can I do this again without losing any data? Or will i have to reflash system to stock and then start over?
Thanks.

You can just fastboot flash the system.img
Sent from my Nexus 5 using Tapatalk

rootSU said:
You can just fastboot flash the system.img
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Thank you. If I do this, I won't be losing any data and the phone will work as is?
So I need to extract system.img from the factory image of 4.4.2 from the google servers.
Then the ADB command is:
fastboot flash system system.img
Could you please confirm before I do this. Thanks.

There is a thread in the theme and apps section which has a mod for louder volume on all outputs... Worked brilliantly for me

[Q] Headphone jack not working

Hello everyone!
I bought my Nexus 5 a few months ago, then everything was working five. But about a month ago I started to experience some problems with the audio on my phone. I couldn't get any sound except for the ring sound and alarm sound. I did some research and found out I should download an app called soundabout. This changed the audio output or something so that I could get the media audio through the speakers and phone call audio through the earpiece. This worked and I thought I've solved all the problems, but unfortunantly when I tried to listen to some music with my headphones I couldn't get any sound. I tried to change the settings in the app, but nothing worked. Either no sound at all or the sound came through the speakers even though the headphone were plugged in. Today i rooted my phone and installed Cyanogenmod with hope that this would solve the problem. It didn't..
I've done alot of research on the internet, but I really couldn't find someone with this exact same problem. Have anyone experienced the same, or have an idea of what I could do? One option is to send it for repair, but that would take some time so I am looking for another option.. Could it be a hardware issue with the headphone jack, even though it worked at first?
Thanks in advance for replying!

Well first try removing the app. If that doesn't work try a factory reset / factory image restore. If that doesn't work, then it's a hardware problem.

aooga said:
Well first try removing the app. If that doesn't work try a factory reset / factory image restore. If that doesn't work, then it's a hardware problem.
Click to expand...
Click to collapse
I have done that before and the problem occured before I installed the app. So I guess I have to send it in for repair then. Quite strange that a hardware problem could occur so sudden..

It's not strange at all. Audio ports can take a lot of abuse. I thought mine just started to act up recently. In the end it turned out to be a loose jack on the headphones and not the port itself. I called Google to inquire about the issue before I checked the headphones. Here's a copy of what google tech support sent me for troubleshooting before RMAing it:
Thank you for contacting Google.
If you are having any audio, speaker, or microphone issues with your device, please follow the steps below.
Step 1: If your device is rooted or modified, revert your device to original factory image.
- Troubleshooting steps may not work on rooted/modified devices.
- You can re-image your device with the instructions from the following link: https://developers.google.com/android/nexus/images
Step 2: Check for system updates.
- On your device, go to 'Settings' > Scroll down to 'System' > Touch 'About phone' (or tablet) > Touch 'System updates'.
Step 3: Remove obstructions.
- Remove any cling film, stickers, covers/cases/bumpers, or anything else that can be obstructing the device.
Step 4: Restart the device in safe mode.
- With the device on, hold the 'Power' button to get the 'Power off' prompt.
- Touch and hold 'Power off' until the 'Reboot to safe mode' prompt appears.
- Touch 'OK' to reboot in safe mode.
- Note: To exit safe mode later, simply restart the device normally.
Step 5: While in safe mode, turn off Bluetooth.
- Swipe down from the stop of the screen with two fingers to pull down the quick settings menu.
- Touch 'Bluetooth'.
- In Bluetooth settings, if Bluetooth is on, touch 'On' to switch Bluetooth off.
Step 6: While in safe mode, make sure the volume is on.
- Swipe down from the top of the screen with two fingers to pull down the quick settings menu.
- Touch 'Settings'.
- Under 'Device', touch 'Sound'.
- Touch 'Volumes'.
- In 'Volumes', slide all three indicators all the way to the right to make sure all sound is on and at max volume.
- When each slider is adjusted, a sound will be heard.
Step 7: Check if the issue is resolved.
- Play with the volume levels to hear sound.
- Make a test phone call.
- Use Google Now to test your microphone.
If the above 7 steps didn't work, a factory data reset may resolve the issue:
Note: Performing factory data reset on your device will remove all of your personal data.
1. Go to 'Settings > Backup & reset'.
2. Touch 'Factory Data Reset'.
3. Touch 'Reset'.
After the factory data reset is complete and your device reboots, sign into your device using the same primary Google Play account you used to sync your purchased apps and other content.
If your issue has been resolved, great! Let us know.
If performing a factory data reset didn't resolve your issue, do one of the following:
- REPLY TO THIS EMAIL
- CALL us and reference this email and mention you have gone through the troubleshooting steps.

Nexus 5 does not respond to headphone
Tried all those options mentioned above, still no luck. Anybody got new news to make headphone work in Nexus 5? In my case headphone works with SOUNDABOUT app, so I don't think its hardware issue? HELP!!1
Thanks in advance

They take 2 min to replace

So u think its a hardware (Head phone jack) issue?

Be sure the headphone jack is completely inserted
I thought my Nexus 5 headphone jack was broken, so I took off the protective case to be sure it was not preventing the head phone jack from being completely inserted. I noticed that it took some extra effort to get the Jack to click. That did the trick and it works great. I felt pretty stupid because it wasn't the case or jack, it was me not pushing it in all the way.

robecon said:
i thought my nexus 5 headphone jack was broken, so i took off the protective case to be sure it was not preventing the head phone jack from being completely inserted. I noticed that it took some extra effort to get the jack to click. That did the trick and it works great. I felt pretty stupid because it wasn't the case or jack, it was me not pushing it in all the way.
Click to expand...
Click to collapse
lmao
sent by entanglement

I have the same problem with mi Nexus 5, more than 1 year ago and also.
pmgranberg said:
Hello everyone!
I bought my Nexus 5 a few months ago, then everything was working five. But about a month ago I started to experience some problems with the audio on my phone. I couldn't get any sound except for the ring sound and alarm sound. I did some research and found out I should download an app called soundabout. This changed the audio output or something so that I could get the media audio through the speakers and phone call audio through the earpiece. This worked and I thought I've solved all the problems, but unfortunantly when I tried to listen to some music with my headphones I couldn't get any sound. I tried to change the settings in the app, but nothing worked. Either no sound at all or the sound came through the speakers even though the headphone were plugged in. Today i rooted my phone and installed Cyanogenmod with hope that this would solve the problem. It didn't..
I've done alot of research on the internet, but I really couldn't find someone with this exact same problem. Have anyone experienced the same, or have an idea of what I could do? One option is to send it for repair, but that would take some time so I am looking for another option.. Could it be a hardware issue with the headphone jack, even though it worked at first?
Thanks in advance for replying!
Click to expand...
Click to collapse
and also I use SoundAbout Application just for hear the sound on my Nexus 5, If there are someone who found solution for this problem please let me know.
Thanks for your time.

Google Nexus 5 Speaker not work properly

I'm using Google Nexus 5 D821 32GB.
There is a problem which appears yesterday that my mobile speaker work only sometime for few minutes.
I can't hear sounds or rings from the speaker. With regular conversation speaker and with headphones I can hear everything well. Until yesterday the phone was working fine, and suddenly the problem appears, it didn't fall down and didn't spill water on it.
here's what I did
boot into safe mode. no sound
factory reset. no sound
install the official google stock rom image but no sound
In settings all the volume panels are up, but no speaker sounds. I have made hard factory reset (master reset) to the mobile and wipe everything, and still didn't solved the problem.
IMPORTANT: I need to mention that from time to time there's suddenly sound, but after few minutes the sound disappears again.
For example, I logged in Safe Mode and check the sound, and it was ok. I could hear the ring sound and other. but after few minutes the ring andall other sounds don't work! I didn't open any app in that time.
Another example; yesterday from noon no sounds, and suddenly in the evening I got incoming call with ring sound (I thought everything is ok), and after that call all sounds don't work again. I hope someone will offer solution.
I also Change the Speaker and Panel Strip/Usb Charging Port strip as u can see in the photo, after changing Speaker and Panel Strip/Usb Charging Port strip its work onlhy for 4 days. After 4 days appears again same problem
Need Help!!!