Can't get OTA JB or reboot in recovory - Xoom Q&A, Help & Troubleshooting

Hey
I bought a brand new xoom mz604 from eBay
when i powered it up and checked for update its told me that there is 4.0.4 update for it
I clicked install now "after the tablet downloaded it"
The tablet rebooted and I got android robot picture with red sign having "!" mark
i waited a few mintus then it rebooted normally
I went to the update menu again and clicked check for update and its telling me that my tablet is up to date
I went back to the root menu of update page ,, my tablet still in 4.0.3 and it didnt update to 4.0.4 !!
What i have to do to make my tablet get the new updates and install it ?
thats was my first question the second one i wanted to reboot in recovery i turned the tablet off and powered it up again and kept pressing the volume down button ,, but i didnt get the recovery menu ,, should i do something before pressing the volume down ?
Thanks and am sorry for my long post
PS: I live in Syria not in USA m,, but i bought this tablet from USA

When dual core logo pop up, count three seconds and push volume down on 3sec.
I'm not sure about the OTA. Post more info from the system information page.

Related

[Q] motorola zoom stuck help!!!!

i was got an xoom from my friend as a gift
while im using it i saw that there is an update avilible..
i was updated my xoom but after the update my xoom didnt worked
iwas trying to do hard reset (power + vol up) and he stucked on the starup up (i have something that look like fish at the startup its insted the M logo)
i have tried the other reset (power + vol 2) and he showed me at the left top of the screen "startup protocol 1" and still stuck in the M
please help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!
gigi_vip said:
i was got an xoom from my friend as a gift
while im using it i saw that there is an update avilible..
i was updated my xoom but after the update my xoom didnt worked
iwas trying to do hard reset (power + vol up) and he stucked on the starup up (i have something that look like fish at the startup its insted the M logo)
i have tried the other reset (power + vol 2) and he showed me at the left top of the screen "startup protocol 1" and still stuck in the M
please help !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!
Click to expand...
Click to collapse
Was the Xoom brand new or did it belong to your friend before you got it as a gift? If it was your friend's, can you find out from your friend if the Xoom was rooted?
A rooted, customized Xoom may still get update notifications but it's not good to accept then, as it can cause problems, like you are now experiencing. Can your friend help you?
Otherwise, you can get help from us but it might be a bit compicated. First you need to find out all you can aaboit the state of your Xoom, the model, and any modifications to it from the person who gave it to you. Then let us know. And we'll try to help.

Help! Cant get O3D working again! Cant turn ir on!

Guys, i was flashing V20A and during the update the USB disconnected!!!!!!!!!!!! Now i cant flash, i cant turn the phone on, driver cant install successfully.......
HELP ME PLEASE!!!!!!!!!!!!!!
so.... i tried to flash original at&t software using lg update tool... but i got error allways on near 15% update telling phone was disconnected....
so, i put phone in download mode, when it got 15% update and stopped i pressed Turn On button untill it vibrates and released the button, so update gone untill the end
BUT i got stuked in boot... so i started android recovery mode pressing power + vol down + 3D buttons and wiped all data and restarted phone....
got it working again and flashed V20A...

[Q] Factory reset problem

Hey guys I updated my Razr HD to JB then after that factory reset then never boot up and just a boot cycle between motorola logo and dead android logo and retailer replaced that for me.and second one the same problem again and they send it to repair .they called me from repair centre that your mobile is rooted and you should pay and the thing is i didnt root and i dont know how to root and they said you installed an app and the app rooted your device by itself. Funny isnt it? I told them that i just indtalled flash player from xda and they said yesss they hacked yr device and rooted it by flash player so blah blah blah. Im with telstra australia and just wondering anyone with telestra in australia has this problem. Factory reset after jb update i saw other people with this issue.i appreciate anyhelp or test thank you in advanced.
M4zi4r said:
Hey guys I updated my Razr HD to JB then after that factory reset then never boot up and just a boot cycle between motorola logo and dead android logo and retailer replaced that for me.and second one the same problem again and they send it to repair .they called me from repair centre that your mobile is rooted and you should pay and the thing is i didnt root and i dont know how to root and they said you installed an app and the app rooted your device by itself. Funny isnt it? I told them that i just indtalled flash player from xda and they said yesss they hacked yr device and rooted it by flash player so blah blah blah. Im with telstra australia and just wondering anyone with telestra in australia has this problem. Factory reset after jb update i saw other people with this issue.i appreciate anyhelp or test thank you in advanced.
Click to expand...
Click to collapse
I had the exact same problem with my first handset and there was a thread in here somewhere. Took it back to Fone Zone and they replaced the handset for me as it was within the first 30 days. After the replacement I brought the handset home and let JB install before doing anything else. Has been solid and I wouldn't want to risk having the same thing happen again.
Ruxin said:
I had the exact same problem with my first handset and there was a thread in here somewhere. Took it back to Fone Zone and they replaced the handset for me as it was within the first 30 days. After the replacement I brought the handset home and let JB install before doing anything else. Has been solid and I wouldn't want to risk having the same thing happen again.
Click to expand...
Click to collapse
Hey. Mine is in 30 days too but because it was the second one they did not replace.you did not factory reset yeah? Its the issue with factory reset im sure. Im waiting . I dont know what they gonna do and its not fair.
M4zi4r said:
Hey. Mine is in 30 days too but because it was the second one they did not replace.you did not factory reset yeah? Its the issue with factory reset im sure. Im waiting . I dont know what they gonna do and its not fair.
Click to expand...
Click to collapse
First handset was factory reset after the update to JB. Second was not.
I was lucky that I got my phone through Fone Zone as they are a reseller which is why I was allowed to swap it out, but if I had got it through Telstra they would have needed to send it away to assess it because that's their policy.
Fix
I had the exact same problem that you describe on a phone from french carrier SFR.
Update to jelly bean ==> factory reset ==> dead device.
I followed the steps in the alternate method for factory reset of the "old" razr (xt910)
The trick worked for me (XT 925) I saw some french people that also managed to recover it this way:
(I found it on verizon website but don't have the righ to post link yet)
1] Power the device off.
---(Note Press the Power button then select Power off.)
---(Note If the device doesn't respond to input, press and hold the Volume Up/Down then press and hold Power button. When the device screen goes blank release the Power button while continuing to hold Volume Up/Down, proceed with step 3.)
2] Press and hold the Volume Up/Down then press the Power button.
3] When presented with the Boot Mode Selection Menu release all buttons.
4] Press Volume Down to select Recovery then press Volume Up.
5] From the Droid triage screen, simultaneously press Volume Up/Down.
6] Select wipe data /Factory Reset then press the Power button.
---(Note Use Volume keys to navigate options.)
7] Select Yes -- delete all user data then press the Power button.
---(Note Use Volume keys to navigate options.)
---(Note Data wipe may take several moments.)
8] Select reboot system now then press the Power button.
---(Note Use Volume keys to navigate options.)
Hope that can help someone !
Try booting into recovery and wiping cache.
I have yet to see an app than can root your phone without you knowing. Bollocks....

xoom stucked on boot logo - none of the buttons work in my old xoom :(

xoom stucked on boot logo - none of the buttons work in my old xoom
the power button works but you have to press it from every direction,
both volume buttons dont work
to turn off the xoom I need to disconnect battery so hard reset Power button + Volume won't work
I updated CM 10.1 with the last update and noticed that the 3G doesn't work as good as before so I reverted to previous version and it sucked on the logo
please share your ideas on how to bring the old xoom back alive ?
tried rebooting with and without SIM card in , and SD, no luck still at the logo .
I am going home now so if you can think of how can I restore the tablet with SDK ( if its possible ? ) please drop me a line on how to do it
...managed to install SDK tools and connected xoom to laptop,
but when type : adb reboot recovery , the error I am getting is :
"error: device is offline"
is there any chance to bring it back to live ? please say YES !

Problem upgrading TF101G

I have a tablet that I didnt use for a few years and decided to update it and use it.
The tablet is TF101G, bought from PELEPHONE company in Israel with their own custom rom including a bunch of garbage apps.
Build is: HTK75.PELEPHONE_epad-8.6.6.24-20111202
Android version: 3.2.1
Firstly I tried to enter recovery mode in order to flash the KatKiss rom available here on the forums, but was unable to enter the recovery mode.
After holding power and vol-down button it splashes a text at the top right corner that i should click the vol-up button in order to enter RCV.
1. If I dont click the vol-up button it splashes another screen with 2 icons - one that restores the factory settings and the other just reboots the device
2. If I click on the vol-up button it shows an android icon with gears spinning inside for a few seconds and then the gears change into an exclamation sign.
Tried using the APX mode flashing tutorials, all of them - without success.
I did attempt to manually firmware update the device but it can't see the update in the sd-card. The only update the device did see, it allowed me to update but stopped in the middle with the same exclamation sign icon. Once rebotted it splashed a message that the update was not compatible.
Tried looking for a compatible update but most of the links for the old asus updates are dead.
I'm totally lost...

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