Here's my dilemma. My Sprint contract is up next month & I'm 99% determined to switch from my Epig 4G to the GS3. My coverage with Sprint is, shall we say, lacking. Nevermind the fact that I was told 4G would be in my area (Omaha, NE) "soon" when I purchased my Epic. Needless to say, 2 years later, still no 4G. Called Sprint yesterday & was told LTE would be in my area "soon", which provided me with a nice laugh to share with the Sprint rep. On the flipside for Sprint, they don't lock the bootloader or block Google Wallet, from what I understand.
VZW should provide much better service, however, they lock the bootloader & block Wallet. I'm afraid to learn what other items they have deemed me too irresponsible to handle.
To avoid this turning in to a fanboy thread, I guess my real question is, how likely (and timely) is it that someone will figure out how to unlock the bootloader? I'm also assuming that if/when that happens, flashing a ROM that will support Google Wallet will become much easier.
Advice?
I was in the EXACT same boat as you about 3 weeks ago. I pulled the trigger and went to Verizon! I will tell you service wise it was one of the best decisions I have ever made. Don't get me wrong Sprint has wonderful phones, unlocked bootloaders, Google Wallet, etc... But what's the sense in having tons of ROMS to flash including AOSP if you don't have the network/service to use it... pointless in my opinion. With Verizon I have service everywhere I go! The only downfall is the locked bootloader and google wallet so far. If you're as frustrated as I was with Sprints service I would make the switch you will be extremely pleased!
Since it sounds like you want 4G check the Verizon Coverage map of your area to see if Verizon has coverage of your area. For the bootloader and Wallet problem people have already gotten wallet working on rooted stock roms and I'm pretty sure CM10 works with Wallet too. The bootloader is being investigated by AdamOutler and many others who have made great progress in the R&D Thread but don't make a post in there unless you have something to provide to help them otherwise your post will be deleted since it's a heavily moderated thread. For the question on when the bootloader will be unlocked only time can tell but we have the Kexec method which allows ROMs like AOKP and CM9 and CM10 and Paranoid.
I would say just gaining 4G is a good reason to switch. The G3 is fast enough for stock and working well for me. custom ROM, unlocked bootloader, etc... are just bonus. Another thing to look forward to is Jelly Bean, once we have Jelly been and a 4G network...Verizon rules the Air.
Bootloader aside, You will get [email protected] on data usage, I'd stay away from Verizon until their prices come down.
Sent from my SCH-I535 using xda premium
AndroidGraphix said:
Bootloader aside, You will get [email protected] on data usage, I'd stay away from Verizon until their prices come down.
Sent from my SCH-I535 using xda premium
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Click to collapse
Agreed. As a vzw customer myself I cannot, in good faith, recommend vzw to anyone at the moment. Wait to praise them with your dollars until they've pulled their heads out of their asses.
Sent from my SCH-I535 using Tapatalk 2
AndroidGraphix said:
I'd stay away from Verizon until their prices come down.
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Click to collapse
Lol, cell phones will be totally obsolete before that ever happens........
Agreed no reason to come into verizon right now with the share everything scams. Stay away. We only here because of our grandfathered data plans.
VERIZON GALAXY S 3
Telling somebody not to sign up with Verizon because they are too expensive is rather moronic really.
If you want good service, you really have no other choice than to go with VZ and waiting for their prices to "go down" is not going to happen in our lifetimes......
Buy the phone outright off CL or eBay and go month to month with the carrier of your choice.
If you go Verizon, you will pay a premium for good network coverage, 4g and the privilege of *****ing about Verizon's bootloader policies ...
Sent from my SCH-I535 using xda premium
I was in the exact situation, except I also had an original Sero500 plan which ran me $50 per month. Had the Evo 4G, marginal at best service, and a 2 year promise of 4G coming soon and still no 4G anywhere close. I went to Verizon and the GS3 and haven't looked back. Service is much better, LTE is ridiculously blazing compared to Sprints network, and the locked bootloader is less of an issue with kexec. Development still may suffer ultimately though. All I can say is that I'm very happy with my decision.
Sent from my SCH-I535 using xda app-developers app
What amuses me is 999 out of 1000 Verizon customers have never heard of a "locked boot loader" and could care less what it means anyway.
The VZ G3 is absolutely flying off the shelves and the customers love them.
jmorton10 said:
What amuses me is 999 out of 1000 Verizon customers have never heard of a "locked boot loader" and could care less what it means anyway.
The VZ G3 is absolutely flying off the shelves and the customers love them.
Click to expand...
Click to collapse
I frankly don't think any of us care about those 999 people.
Sent from my SCH-I535 using xda premium
Very good points, that pretty much confirm what I was already thinking - if the service sucks, it doesn't do much good to have a killer phone.
Although I have a very vague idea of what a locked bootloader is, and why it's detrimental to dev, I'd still (almost) consider myself one of those "999" people. Couldn't have told you anything about it 2 weeks ago.
Getting hosed on data usage doesn't concern me too much really. Looking at my history, assuming Sprint's tools are accurate, I rarely go over 2GB per month between me & the wife. If I'm doing my math correctly, the cost of a 2GB share plan on VZW will be about the same as what I'm currently paying with Sprint. Even if I factor in the 'holy crap the service is so much better I'm using twice as much' factor, I'd still be in the same financial ballpark.
Google Wallet definitely isn't a deal breaker. The VZW rep I was chatting with the other day flat out told me that they don't allow Wallet because they're working on an in-house pymt solution, ISIS.
I think a big part of it is, the thought of giving my money to a company that wants to control how I use my OWN phone just pi$$es me off. Even if I never flash a ROM on the thing - like that's really going to happen.
And my slow a$$ Sprint data was ticking me off so much this afternoon that I almost said screw the last month & $50ETF and switched on the way home. Who knows, I may yet switch this weekend anyway.
Thanks for all the advice. XDA community has never let me down.
i could never go back to sprint.
not that i have good data all the time i will pay top dollar.
im willing to pay for quality.
i stream siriusxm all day at work. it just works. all day every day in buildings in basements.
verizons network it worth the extra cost.
Dude, I just made this decision the other day. I have been with Sprint for 12 years (the last 2 phones were the EVO & Photon). Sprint coverage in my area SUCKS and I am in the Los Angeles area. I asked them when 4G LTE would be here and was told early to mid 2013. That was enough. I bought the SGSIII on Verizon (Shared Everything 6GB for $108 a month. Wife has a corporate discount). I am getting speeds of 40mbps Down & 19mbps Up This alone is worth it to me. I bought the SGSIII on Tuesday and I am already Rooted & using Synergey ROM with Free Hotspot and I could not be happier. The little extra I pay for Solid Network Coverage is totally worth it. Don't think twice, JUST DO IT.
ghodzilla5150 said:
Dude, I just made this decision the other day. I have been with Sprint for 12 years (the last 2 phones were the EVO & Photon). Sprint coverage in my area SUCKS and I am in the Los Angeles area. I asked them when 4G LTE would be here and was told early to mid 2013. That was enough. I bought the SGSIII on Verizon (Shared Everything 6GB for $108 a month. Wife has a corporate discount). I am getting speeds of 40mbps Down & 19mbps Up This alone is worth it to me. I bought the SGSIII on Tuesday and I am already Rooted & using Synergey ROM with Free Hotspot and I could not be happier. The little extra I pay for Solid Network Coverage is totally worth it. Don't think twice, JUST DO IT.
Click to expand...
Click to collapse
Same situation here! The shared data is not bad at all!
Sent from my SCH-I535 using Tapatalk 2
pdinphx said:
Buy the phone outright off CL or eBay and go month to month with the carrier of your choice.
If you go Verizon, you will pay a premium for good network coverage, 4g and the privilege of *****ing about Verizon's bootloader policies ...
Sent from my SCH-I535 using xda premium
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Click to collapse
Unfortunately, Verizon doesn't allow the creation of month-to-month accounts for new customers. You have to start with a contract.
AlexDeGruven said:
Unfortunately, Verizon doesn't allow the creation of month-to-month accounts for new customers. You have to start with a contract.
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Click to collapse
That is not true at all.. I just opened an account on 07/30/12 month-month.
Sent from my SCH-I535 using Tapatalk 2
AlexDeGruven said:
Unfortunately, Verizon doesn't allow the creation of month-to-month accounts for new customers. You have to start with a contract.
Click to expand...
Click to collapse
That is only if you get a phone from VZ at the upgrade price.
Related
Hello everyone! New guy here to Verizon, and the Thunderbolt. I was with T-Mobile till the BIG news break of the day about AT&T buying out T-Mobile. I refuse to give AT&T money, so I jumped ship and joined Verizon.
Simple question really....
Anything that I really need to know about Verizon in general, and/or how they work with their customers?
Thanks!
Will.
I personally have never had any problem. Always been a great experience with VZW for me.
I moved to Verizon from AT&T and have gotten far superior service. I have gone onto their site and chatted live with folks about things that are really odd and they've been willing to go out of their way to answer the questions I've had. Additionally, as I do work in smartphone security and one of my malware simulations was worried VZW would have issue with it... so went to a store and they took the time to look through the contract and make sure I wouldn't violate any policies with me. I have found them to be a significant improvement over AT&T.
So yeah great experience & great customer service. Plus the quality of network is the best I've been on yet. And can't wait to get on the Verizon 4G LTE network later this week.
g00s3y said:
I personally have never had any problem. Always been a great experience with VZW for me.
Click to expand...
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+1!
10 char
javawolfpack said:
So yeah great experience & great customer service. Plus the quality of network is the best I've been on yet. And can't wait to get on the Verizon 4G LTE network later this week.
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Oh yeah, 4G LTE is blazingly fast
g00s3y said:
Oh yeah, 4G LTE is blazingly fast
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That's why I paid full retail to get a ThunderBolt as after seeing the speeds and no additional cost for the service couldn't convince myself not to And the sales associates were very helpful to double check that I wouldn't loose any of my current upgrade dates/promotions down the line.
Thanks for the quick replies guys.
Yeah it's been great..ex t-mobile customer here as well. Just one bit of warning, watch out for the first bill!
ram130 said:
Yeah it's been great..ex t-mobile customer here as well. Just one bit of warning, watch out for the first bill!
Click to expand...
Click to collapse
Oh god, what am I looking at?
I loved TMobile for their competitive rates and awesome customer service.
Since switching to Verizon I have had superior coverage and I have had a great customer experience. My sales rep pampered me when I purchased the TB and started a new family plan.
Thus far, I have received awesome service. Maybe it is new customer treatment or maybe it is because I have a nice corporate discount plan. Either way, I am happy!
Can you tether the TB once rooted or does verizon sniff around and cut you off or send a text that your not allowed to tether?
Sent from my HTC Vision using XDA App
bmcclure937 said:
I loved TMobile for their competitive rates and awesome customer service.
Since switching to Verizon I have had superior coverage and I have had a great customer experience. My sales rep pampered me when I purchased the TB and started a new family plan.
Thus far, I have received awesome service. Maybe it is new customer treatment or maybe it is because I have a nice corporate discount plan. Either way, I am happy!
Click to expand...
Click to collapse
Yep basically my experience since November..just wish I had waited a few months..really wanted the TB ..
WilliamStern said:
Oh god, what am I looking at?
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Click to collapse
Just a pro rated, higher than usual bill...try not to use your phone too much (like texting, calls) if you have a low mins/voice plan until the first billing cycle is over....after that it's smooth sailing from there..then again your exeperience might be different..
anyways don't let that stop u! go get your TB!
ddgarcia05 said:
Can you tether the TB once rooted or does verizon sniff around and cut you off or send a text that your not allowed to tether?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
Yes you can and no they won't ..from my experience.
Question about the TB. Anyone getting a slight delay when rotating the phone, lets say when you want to text, or browse the web?
ddgarcia05 said:
Can you tether the TB once rooted or does verizon sniff around and cut you off or send a text that your not allowed to tether?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
This has only been on AT&T to my knowledge so far and only for iPhone users using the MiFi app on their jailbroken iPhones. From what I understand about the way wifi tether works on rooted phones ties it into the underlying architecture so it looks like native traffic. And I'm pretty sure the methods for detecting if your tethered under this approach will make it tough to near impossible for them to detect; however, they could take the classic ISP approach of network shaping/throttling if you seem to be using more bandwidth than they want you to.
But even on the Verizon iPhone so far no issues w/ this from Verizon. Might be that the population of people who choose to jailbreak/root in comparison to the number of users is so small that they don't see enough of a loss to have them want to spend the cost of spending their time/money to track down these users yet.
Thanks for making this thread because I also jumped from ATT to V with two Thunderbolts for my wife and I. They should be here tomorrow.
It will be our first time on Verizon, and our first smartphones. We are finally joining the 21st century. Hhah.
ram130 said:
Just a pro rated, higher than usual bill...try not to use your phone too much (like texting, calls) if you have a low mins/voice plan until the first billing cycle is over....after that it's smooth sailing from there..then again your exeperience might be different..
anyways don't let that stop u! go get your TB!
Click to expand...
Click to collapse
Oh, I'm good. I went with an unlimited plan.
Wow! We are in the exact same boat. Once I found out about the sale I jumped ship as well. I ordered on amazon tonight and will get the phone cheaper but I'll have to wait til its back in stock.
I currently use a G2 on TMO and I love it, never had a problem until todays news came out. AT&T will NEVER get anything from me again, I was with them once a few years back and it was horrible!
Anyways, From one former TMO customer switching to VZW to another, enjoy man! I know I will. Went in store today for a demo. This phone looks awesome!
On a side note, any TB users use Slingbox? With the 4G speeds how reliable is it? And how is the quality? I normally only watch over WiFi or at my comp at work.
WilliamStern said:
Hello everyone! New guy here to Verizon, and the Thunderbolt. I was with T-Mobile till the BIG news break of the day about AT&T buying out T-Mobile. I refuse to give AT&T money, so I jumped ship and joined Verizon.
Simple question really....
Anything that I really need to know about Verizon in general, and/or how they work with their customers?
Thanks!
Will.
Click to expand...
Click to collapse
Sent from my T-Mobile HTC G2 using XDA Premium App
All I got to say is you guys are lucky! I'm stuck with my DX until I can get an upgrade next year ..I was thinking of selling it on craiglist for $300 with a few extra cases but not sure how I will get the other $200 for the TB lol...
ddgarcia05 said:
Can you tether the TB once rooted or does verizon sniff around and cut you off or send a text that your not allowed to tether?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
lol before switching from sprint to verizon, since sprint doesn't care what you do data wise, i asked verizon this in a round about way. They said they could careless how much you use. Which makes sense when you have a device pulling at times near 30Mbps down, (got that speed a few times today) you are bound to use a crapton of data. I have only had the phone 24 hoursish, and I already have a gig of data used...lol...
Weeks ago when I made the decision to go with the S3 I decided that I didn't want to get stuck with the oddball US version (ie T-Mobile with no LTE).
After over a decade as a T-Mobile customer I jumped ship for Verizon and ordered my shiny new S3.
Now I find that the Verizon version is the only S3 on the planet with a locked bootloader AND Verizon has made absurd changes to the UI such as a persistent ongoing wifi notification with no way to disable it. They also REMOVED the standard wifi toggle.
http://tinyurl.com/c67tzxm
I haven't even paid my first bill yet and I am irritated as hell with all of this. I guess the grass isn't always that much greener. Blah !
Sorry, just had to vent a bit. I'm normally the last person to complain about anything but I guess the stupidity of all of this tripped me off.
Stresa said:
Weeks ago when I made the decision to go with the S3 I decided that I didn't want to get stuck with the oddball US version (ie T-Mobile with no LTE).
After over a decade as a T-Mobile customer I jumped ship for Verizon and ordered my shiny new S3.
Now I find that the Verizon version is the only S3 on the planet with a locked bootloader AND Verizon has made absurd changes to the UI such as a persistent ongoing wifi notification with no way to disable it. They also REMOVED the standard wifi toggle.
http://tinyurl.com/c67tzxm
I haven't even paid my first bill yet and I am irritated as hell with all of this. I guess the grass isn't always that much greener. Blah !
Sorry, just had to vent a bit. I'm normally the last person to complain about anything but I guess the stupidity of all of this tripped me off.
Click to expand...
Click to collapse
Ya I sugget att or sprint. I have Verizon and if they cancelled my unlimited plan I would cancel them becuase of their outrageous prices and various other problems
Sent from my ADR6400L using xda app-developers app
Actually the t-mobile version is the most capable version out of the box amongst all s3's. no lte but can still connect to more worldwide high speed than any other vatiatio as of yet.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
r3a1ist said:
Actually the t-mobile version is the most capable version out of the box amongst all s3's. no lte but can still connect to more worldwide high speed than any other vatiatio as of yet.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
I agree on this and that's why I went with Tmobile to
Sent from my SGH-T999 using Tapatalk 2
The persistant wifi notification exists on the AT&T version as well.
Sent from my SAMSUNG-SGH-I747 using xda premium
That's why I left Verizon and went to tmobile lol.
Sent from my SGH-T999 using Tapatalk 2
Jirv311 said:
The persistant wifi notification exists on the AT&T version as well.
Sent from my SAMSUNG-SGH-I747 using xda premium
Click to expand...
Click to collapse
It is a different notification, not the connected one. It will ask you to connect even if wifi is off from what I understand. (I may be wrong on that)
Sent from my AT&T Galaxy S III
Money Back Guarantee
Stresa said:
Weeks ago when I made the decision to go with the S3 I decided that I didn't want to get stuck with the oddball US version (ie T-Mobile with no LTE).
After over a decade as a T-Mobile customer I jumped ship for Verizon and ordered my shiny new S3.
Now I find that the Verizon version is the only S3 on the planet with a locked bootloader AND Verizon has made absurd changes to the UI such as a persistent ongoing wifi notification with no way to disable it. They also REMOVED the standard wifi toggle.
http://tinyurl.com/c67tzxm
I haven't even paid my first bill yet and I am irritated as hell with all of this. I guess the grass isn't always that much greener. Blah !
Sorry, just had to vent a bit. I'm normally the last person to complain about anything but I guess the stupidity of all of this tripped me off.
Click to expand...
Click to collapse
If you are within 14 days of activating the phone, you should be able to just cancel without any penalty according to this link:
http://aboutus.verizonwireless.com/bestnetwork/overview.html
This look like an older page, but it mentions a 30 day money back guarantee:
http://www.verizonwireless.com/slpconsumer/
I almost made this mistake. Happy I stuck with my GSM Galaxy Nexus.
Sent from my Galaxy Nexus using xda premium
ATHORNFAM2 said:
Ya I sugget att or sprint. I have Verizon and if they cancelled my unlimited plan I would cancel them becuase of their outrageous prices and various other problems
Sent from my ADR6400L using xda app-developers app
Click to expand...
Click to collapse
No one will cancel your unlimited plan. All u need is to go read FAQ on vzw site.
Sent from my GT-P7310 using xda app-developers app
r3a1ist said:
Actually the t-mobile version is the most capable version out of the box amongst all s3's. no lte but can still connect to more worldwide high speed than any other vatiatio as of yet.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Yeah, I understand that but my days of traveling outside of the USA are over. I have zero plans for any international travel these days so in my case the LTE route made the most sense.
Now that the phone has root I'm around 90% sure the notification will be removed by users soon enough. The toggle still irks me but the devs are still making astounding progress. Everyone's jumping on the "we're doomed" bandwagon a bit soon, myself included. I didn't think we'd get root, but we have. I also didn't think it was even possible to get custom roms but they're making progress right now, just getting around the bootloader. Consider the fact that the phone isn't even in everyones hands yet and I think we've got some hope left. Just let them do their thing.
GrkEngineer said:
I almost made this mistake. Happy I stuck with my GSM Galaxy Nexus.
Sent from my Galaxy Nexus using xda premium
Click to expand...
Click to collapse
+1
ZServ said:
Now that the phone has root I'm around 90% sure the notification will be removed by users soon enough. The toggle still irks me but the devs are still making astounding progress. Everyone's jumping on the "we're doomed" bandwagon a bit soon, myself included. I didn't think we'd get root, but we have. I also didn't think it was even possible to get custom roms but they're making progress right now, just getting around the bootloader. Consider the fact that the phone isn't even in everyones hands yet and I think we've got some hope left. Just let them do their thing.
Click to expand...
Click to collapse
Good news because I was laughing at the Verizon version all day! Sorry but I was
Sent from my SGH-T999 using xda premium
jgalan14 said:
I agree on this and that's why I went with Tmobile to
Sent from my SGH-T999 using Tapatalk 2
Click to expand...
Click to collapse
I sincerely hope that Tmo improves in the area of updating devices for you with the S3.
I'm an original Galaxy S owner (Vibrant on Tmo) and they completely abandoned it within 9 months of release. The Vibrant is the ONLY Galaxy S that was never officially updated to Gingerbread, and the GPS on this device has never worked properly.
I'm running an ICS rom on my Vibrant these days, but it still has it's idiosyncrasies that are annoying as hell.
The ironic thing is that I chose the Verizon S3 because I thought I'd be getting the "common" US version of the phone. As it turns out it's more of an oddball than the rest. sigh.
My great hope is that the stock version of the phone runs so well that I really won't care if I can't reflash it. I am also quite confident that we'll get an official version of Jellybean so I'm not feeling completely hopeless about the situation.
cwalker29 said:
Good news because I was laughing at the Verizon version all day! Sorry but I was
Sent from my SGH-T999 using xda premium
Click to expand...
Click to collapse
Haha, no matter. I'm facepalming myself at how much Verizon has screwed up this launch. Delaying the phone, shipping them seemingly randomly, the locked bootlauncher, and the bugged 4g. Verizon's made a huge mess of this launch and I'm sure it'll lead to some blushing and "please love us please?" treatment.
Stresa said:
Weeks ago when I made the decision to go with the S3 I decided that I didn't want to get stuck with the oddball US version (ie T-Mobile with no LTE).
After over a decade as a T-Mobile customer I jumped ship for Verizon and ordered my shiny new S3.
Now I find that the Verizon version is the only S3 on the planet with a locked bootloader AND Verizon has made absurd changes to the UI such as a persistent ongoing wifi notification with no way to disable it. They also REMOVED the standard wifi toggle.
http://tinyurl.com/c67tzxm
I haven't even paid my first bill yet and I am irritated as hell with all of this. I guess the grass isn't always that much greener. Blah !
Sorry, just had to vent a bit. I'm normally the last person to complain about anything but I guess the stupidity of all of this tripped me off.
Click to expand...
Click to collapse
Maybe you still have time to cancel without EFT and come back to Tmobile...
chronos7 said:
Maybe you still have time to cancel without EFT and come back to Tmobile...
Click to expand...
Click to collapse
The complicating factor in my situation is that my wife switched with me, and she got the Droid 4 which she really likes (being the type that just HAS to have a hardware keyboard).
I'm probably going to have to stay put for now.
If the stock S3 runs smoothly and we are able to root and "fix" the wifi notification thing, I'll be satisfied for now.
Sad face... SORRY DUDE.
I'm a little fed up with T-mobile myself, and I've been with them since they were VOICESTREAM... so a LOOONG TIME. Up until June 2011 my 4 lines all had the $2.99 unlimited data (no 3g/4g)+30 mms deal... We were contract free for YEARS AND YEARS. Unlimited everything, blah blah blah... using iPhone's on edge so 3g/4g didn't matter... (still using iphones btw, except me - now trying the gs3). Then with the rumors of the AT&T merger in June 2011, I decided to lock in to a contract thinking I would get UNLIMITED data on AT&T for whatever the t-mobile price was ($20 for unlimited data, with the first 2gb at 4g? or something like that- whatever the promotion was)... At the time (6/2011) I didn't buy any new handsets even though all 4 lines qualified for full upgrade, because we all have iPhone 4's... I was told that IF/WHEN I wanted to buy a handset I could at full upgrade price *WITHOUT* re-extending that contract...
WELL - Guess what, NOPE. If I buy phones NOW, I have to re-sign for another 2 years starting from the purchase date of the phone.... I complained, moaned, *****ed.... They don't care.
RIGHT NOW I'LL SAY: Come June 2012, I'm LEAVING T-mobile and NEVER LOOKING BACK. I can go to a pre-paid service, save money, get better service, high speed data, etc... That may change in 12 months, but we'll see.
I jumped from Verizon to t-mo simply because after having a thunderbolt, razr, and a gnex I know exactly how bad most everything with lte is on battery life. Now on t-mobile I'm getting 4+ hours of screen time and 23 meg d/l. Best of both world for me.
Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.
I'm sorry to hear this. I've shipped like 20 things to Verizon literally and it's made it but I was considering tmobile too. Grab a gsm phone and rock it. But it really depends on your coverage.. Tmobile can suck like hell in some areas. They let you buy phones by adding payments to your bill every month and they work with you if you need an extension on your bill.
Verizon charged me for a whole year for a line I wasn't using because I had it suspended and not unbilled suspension. I had no clue there was two different things. And I even told the rep I had no phone for the line so please suspend it. I only found out it was on when a rep called me saying they were hitting the switch because I had another line under my social that was unpaid.
In short.. Give them a go.
Gs3
Yeah i mean i love verizons coverage but this being fearful to ship phones back when i pay for warrenty is crazy. Tmobile has good coverage here. Gonna call up verizon tomorrow and see what can be done. If nothing ill check out other carriers in a few weeks. Im just frustrated today.
fix-this! said:
Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.
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The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
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mailingtechnology said:
The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
Sent from my SCH-I535 using Tapatalk 2
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I know this but the point is i shouldnt see any charge for their screwup. Iet alone 3x already. I feel as im being punsihed for something that is beyond my control. Thats why im upset.
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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Yea i left sprint after 5 years becuse of horrible service. So i wouldnt go back there. At&t is not worth it so im left with tmobile. I know they have good coverage here and a good lineup of phones. The unlimited data may be a plus too. Ive wanted to go gsm for some time now.
x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3
luis86dr said:
This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3
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I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.
[email protected] said:
I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.
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Very true. I don't think any training is needed when you read your responses to your customers off a computer. Most of them give very generic responses. It's funny actually.
Samsung Galaxy S3
Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2
TheGeXX said:
Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2
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You are the only one that posts your location. I'm in Houston and you have to be within the Samsung radio range of the towers throughout Texas. During hurricane on Tmobile if it works at your house normally 3 miles from freeway you have to go to freeway or tower to get service. If we travel in Texas my son who is on Tmobile has to use my phone. If you are more than 3 miles from any major freeway in a metro area in Texas under good weather conditions you can hang up any signal. Tmobile only rents the towers that are on the freeway in Metro areas and about every 10 miles in between. Verizon either buys or rents every tower in the state. That is the difference.
after comparing prices im certain we will give tmobile a try next month. probably get myself the note 2 and my wife a galaxy s 3.
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
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dunno, ive never heard of any such thing.
TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
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I think they do. They have signs every were around my area to "test drive" there service. I'm thinking about switching because my wife is jealous of NY s3 and wants one now and I'm not gonna pay Verizon's crazy prices for there new share everything plan....and loss my unlimited data!
Sent from my S3 running Eclipse 2.1
I have a sweet deal on Verizon, 3 lines unlimited with 1400 minutes, plus insurance on the 3 lines, with wife's discount, we pay $165 a month. I have never had anything but great customer service, sometimes you need to call a few times to find the right rep! I would never leave Verizon, coverage cannot be beat.
I thought about TMobile but when my wife and I went into a local store they told me $150 down per line (to go towards the phone cost apparently) which gets refunded with a rebate then they wanted $20 per month for 20 months (so $400 per phone). I laughed in their face and said I'll stick with VzW where I can pay $200 for a phone and have better coverage.
You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app
josh995 said:
You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app
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well as ive said sprint & at&t are not an option. so unless i go prepaid what else can you do?
I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?
I really wanted to go to t-mobile so I can cut my bill in half with them but they don't have lte where I live yet and their 4g does not penetrate my work area. I just preordered my gs4 with verizon and its the last phone I will have with them unless they give us our early upgrades back and also let us upgrade from our unlimited data lines. For now I am very satisfied with their service but my days with them are definetly numbered
Sent from my SCH-I535 using xda app-developers app
I've only had Verizon now for about 9 months, and I've been regretting getting it since about 3 months in when I realized that you can pretty much only use these phones on Verizon (I've seen threads where they use them on other carriers, but it looks really complicated). Not to mention I pay roughly $55/ month just for data alone, which is just 1 GB. I dont even want to get started on how stupid that tiered data is--I know it makes them money, but I also know it doesnt cost them nearly as much as what they charge for it. I will most likely cancel my contract as soon as I get some cash to get out of it. As far as 4G is concerned, its nice to have and all, but it seems to just blow through my whole 1 GB of data in no time flat. Not to mention I use maybe 50 minutes of talking/ month, and about the same text messages. I only got Verizon so I could have a fancy phone, and I got that, and now I'm seriously paying for it. If I could get this bastard to work on Straight Talk I would be set, but I'm pretty sure the easiest way is to buy a TMo or ATT variant (you know, unless someone has a tip they would like to share )
TL;DR
**** Verizon, and I'm totally jumping ship ASAP
Would like to change, but stuck with Verizon in Upstate NY. AT&T is EDGE speeds at best outside the cities. Most houses act like Faraday cages and since I am on call I need voice and data to work almost all the time. AT&T would constantly drop calls. Sprint isn't bad for voice, but high speed data is lacking in most of the boonies. T-mobile is like AT&T (but worse).
So yeah, I'm rocking a $230/mo family plan for 4 smartphones, a dumbphone, and a measly 4GB of data a month (that is with a 21% corp discount).
Woohoo!!!
There are lots of reasons to hate VZW, but there is one reason to love them: Network coverage. A few months ago I was in ruralish Virginia, and I had 4gLTE. Those towers don't pay for themselves...
Shibby87 said:
I have to say, after 8 years with VZW, I'm finally throwing in the towel and moving onto another network who actually respects their customers. With the lack of updates and feature support to their tiered data plans, it just doesn't seem logical from a consumers perspective to stay with a company that's hell bent on invading your privacy while offering little to nothing in return. If you're in the same boat, what network are you planning on joining and why?
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Ummmm , I've never had a problem with Verizon and I can say that they most definitely do respect their customers . I have mostly positive things to say regarding my total experience with Verizon.
Well I was able to email the President of the Southwest Region of SoCal, got the network extender (cause my base has no coverage for any cell phone service) for free. And everywhere I go I at least got coverage. I've wanted to jump ship for quite sometime
Verizon = bad, others = WORSE!
I rate 'em like this, on a scale of 1 to 10 with 10 being the best:
VZW = -2
T-Mo = -1.5 (slightly better CS but poor coverage)
AT&T = -6,593,865,432
Sprint = Will they be in business tomorrow?
NOTE, all carriers suck, nobody even rates a zero and I'm in a really good mood so I rated AT&T's "We don't care" CS and "Oops, we dropped your call" network much higher than they really deserve.
I'm sticking with VZW.
I have mostly positive experiences with Verizon and with Sprint but I had bad experiences with T-Mobile and AT&T. With t-mobile it was mainly bad cell coverage while AT&T it was customer service.
I pay 55$ a month. 2gb internet, unlimited calls to cellphones , 500 landline minutes (unlimited on weekends and weekday nights I think) unlimited texting, 4g is good here in Houston. I've been thinking when my contract is up, T-Mobile. Maybe back to cricket even. I just don't know anymore.
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I have really been contemplating switching to T-Mobile. I'm in NYC and LTE in Manhattan during the middle of the day is no better than att/tmobile hspa. I rarely get over 10mbps with my galaxy s3. But the overall coverage is great and I really don't want to give that up. I hope that with metro pcs T-Mobile can expand their service.
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Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live. I'm just holding out for the next nexus on verizon.
Neverendingxsin said:
Sadly jumping ship isn't an option for me since verizon has the best signal and data where i live.
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Same here. I've been with Verizon for probably ten years and although their custom firmware settings on phones and fairly high prices grinds on me a bit where I live they're still the best game in town. Just renewed with them for two more years when I got this pair of i535s from Best Buy.
I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
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kenbrownstone said:
I hope every one here knows that if you have unlimited data with Verizon and you UPGRADE YOU CAN STILL KEEP YOUR UNLIMITED PLANS. THERE IS ALOT OF MISS INFORMATION ON THIS:banghead::banghead:. I UPGRADED AND KEPT MINE.ALSO MY BOSS DID MY INLAWS AND THATS RIGHT MY BARBER.IF YOU HAVE ANY QUESTIONS JUST ASK ME.DONT BELIEVE THE INFO SAYING U HAVE TO GO TO TIER OR SHARE PLANS:thumbup::thumbup::thumbup::thumbup::thumbup::thumbup:
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I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
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mike86325 said:
I've heard the only way to do that is to buy a phone at full retail price. Is there another way?
Sent from my SCH-I535 using Tapatalk 2
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Yes ......call them and tell them after you upgrade you want your unlimited back .They will give it to you. But call before you upgrade so it will be in your file. This only can be done on the phone not in any store. When you upgrade just take the 2gb plan. Then when you get the phone call them back and tell them to put the unlimited back on. They do this for loyal customers. Don't let them tell you they don't cause they do. The person you speak to might not know so ask for another rep.Don't upgrade until it is in you file saying they will give it back to you after wards. This works I know for a fact. This is just not advertised. I only learned because a rep was nice enuff to tell me.....So spread the word...Its called The Loyal Customer worry free exchange program......THIS DOES WORK .I UPGRADED MINE AND MY WIFES.PLUS MY BOSS AND BARBER( I get free hair cuts now lol):thumbup::thumbup::thumbup::thumbup:
Sent from my SCH-I535 using Tapatalk 2
Thanks so much for the advice! I still have a little less than a year left, but ill have to remember this when I go to upgrade!
Sent from my SCH-I535 using Tapatalk 2
You will miss Verizon sorely once you do any traveling. No other network comes close to the coverage they have.
I can't jump ship from Verizon either because the carrier I want to go to (T-Mobile) has the same crappy service from when I was with them 2 years ago. If LTE was to come to my area on T-Mobile I would definitely test it and if its worth it i'll jump ship from Verizon. But Verizon has to be the best service I get in my area & i'm still grandfathered in on my Unlimited Data, been getting phones through Swappa & Craigslist for the time being.
To me, it's similar to Comcast - they have high prices, but the best service too. I always have a great signal, blazing fast internet... hard to complain about the price to me. I'm coming from Sprint, who's price was barely cheaper, and the service was terrible.
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In case you haven't seen this yet, there is a petition on change.org to convince Verizon Wireless to abandon service contracts.
Verizon: Get rid of contracts for wireless service
Petition by: Mike Beauchamp, Wichita, KS
News coverage:
CNN: Thousands petition Verizon to nix wireless contracts
Venture Beat: Verizon, can you hear me now? Thousands demand a swift end to contracts
Below is my comment on change.org. Be sure to write a comment too so your signature is meaningful!
Sent from my HTC Fireball using xda premium
This will never work.
This is just one of many ways that Verizon makes money. Verizon does offer prepaid...
Sent from my XT912 using xda app-developers app
Verizon would jump on that to take away everyone's unlimited data plans lol
Sent from my Infected HTC Rezound using Tapatalk 4 Beta
There's nothing wrong with service contracts. I like Verizon when I travel i don't have to worry about not having service in any part of the States. I'll pay for the coverage that no others give.
Sent from my ConD3m3dPaC-man ADR6425LVW using xda app-developers app
Partition? Lol. I love VZW's service, anywhere I've gone in the U.S., MN, ND, SD, TN, IA, my service is flawless, even in sparsely populated areas. When T-Mobile and similar carriers can offer the same coverage, they'll have my attention, until then though, I'll just get an unlimited amount of the quality I pay for...
quickdraw86 said:
Partition? Lol. I love VZW's service, anywhere I've gone in the U.S., MN, ND, SD, TN, IA, my service is flawless, even in sparsely populated areas. When T-Mobile and similar carriers can offer the same coverage, they'll have my attention, until then though, I'll just get an unlimited amount of the quality I pay for...
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I have Page Plus, which is one of the few MVNO's to use Verizon towers, and have yet to not have service. I've been all over the country for the last year, coast to coast. I pay $28.50 a month after the callingmart discount, and get 1200 minutes, 3000 texts, 250mb of data. I use email, navigation, and opera mini web browsing (compresses everything), and 250mb gets me through the month. of course, you can have unlimited voice and text for $38 -always use callingmart, it is 5% off every month.
I used to have Verizon, but got out of my contract, which was costing me over $100 a month. So, i am saving close to $1000 a year doing this, which can go toward more important things, like hookers and cocaine 8-]
Doesn't Verizon already have a separate "partition" for prepaid? And isn't it crazy how 3G has become the po' man's preferred network over the last few years? I supposed if I streamed more HD video on the go, I would be dying for 4g and more data, but I only watch movies and stuff at home! When I'm out of the house, I am mainly working or socializing. To each their own, of course.
kristoff123 said:
I have Page Plus, which is one of the few MVNO's to use Verizon towers, and have yet to not have service. I've been all over the country for the last year, coast to coast. I pay $28.50 a month after the callingmart discount, and get 1200 minutes, 3000 texts, 250mb of data. I use email, navigation, and opera mini web browsing (compresses everything), and 250mb gets me through the month. of course, you can have unlimited voice and text for $38 -always use callingmart, it is 5% off every month.
I used to have Verizon, but got out of my contract, which was costing me over $100 a month. So, i am saving close to $1000 a year doing this, which can go toward more important things, like hookers and cocaine 8-]
Doesn't Verizon already have a separate "partition" for prepaid? And isn't it crazy how 3G has become the po' man's preferred network over the last few years? I supposed if I streamed more HD video on the go, I would be dying for 4g and more data, but I only watch movies and stuff at home! When I'm out of the house, I am mainly working or socializing. To each their own, of course.
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More important things like hookers and cocaine.
Ha. Too true.
Sent from my XT912 using xda app-developers app
quickdraw86 said:
Partition? Lol. I love VZW's service, anywhere I've gone in the U.S., MN, ND, SD, TN, IA, my service is flawless, even in sparsely populated areas. When T-Mobile and similar carriers can offer the same coverage, they'll have my attention, until then though, I'll just get an unlimited amount of the quality I pay for...
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I will say this much on their coverage. I went to Hawaii last year and was able to get 4g. If that tells you anything about their coverage then you know its huge. Still though you can get Verizon off contract with their prepaid service which is what they will tell you. Also, once your two years is up you are technically off contract.
Sent from my HTC Thunderbolt using Tapatalk 2
disconnecktie said:
I will say this much on their coverage. I went to Hawaii last year and was able to get 4g. If that tells you anything about their coverage then you know its huge. Still though you can get Verizon off contract with their prepaid service which is what they will tell you. Also, once your two years is up you are technically off contract.
Sent from my HTC Thunderbolt using Tapatalk 2
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Yes, after a customer's contract date has passed, they are just month to month on the terms of their former contract. Prior to signing up for the unlimited data plan, I was off contract with VZW for several years clinging to a discontinued plan of theirs. I have no issue doing the same again, but am disappointed by the current smartphone crop VZW carries. No N4 or HTC one has had me looking around, but I'll likely stay, I've been with VZW for over 10 years and consume an obscene amount of data.
I'm betting that HTC has a better version of the one coming out instead. Likely it is the dna 2. As for the n4, who cares? It is 3g only and the n5 should he coming out soon. Hopefully they get it but I'm doubting it since the Google devices receive all their updates from Google and not through the carrier which Verizon doesn't like.
Sent from my HTC Thunderbolt using Tapatalk 2
there's always something new coming out. but seems Verizon's versions seems to lag behind the other carriers phones. I wouldn't mind seeing a nexus device but Verizon shot themselves in the foot on that one with the gnex. I have thought about the s3 and the note 2. the size of the note puts me off and I'm 6'3" which should be perfect for me. we all look for that holy grail of cellphones but most never finds it.
Sent from my Infected HTC Rezound using Tapatalk 4 Beta
disconnecktie said:
I'm betting that HTC has a better version of the one coming out instead. Likely it is the dna 2. As for the n4, who cares? It is 3g only and the n5 should he coming out soon. Hopefully they get it but I'm doubting it since the Google devices receive all their updates from Google and not through the carrier which Verizon doesn't like.
Sent from my HTC Thunderbolt using Tapatalk 2
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Yep. Indeed, n4 is 3G only. Honestly, I like HTC build quality, and am not completely averse to moto either for the same reason. The upcoming moto devices are exciting, as is the HTC one, I hope some variants of those reach VZW. I would switch carriers to obtain an HTC made nexus though, if ever there's another one in the future.
I am shocked in Google owning moto that they dont make all nexus devices.
Sent from my Infected HTC Rezound using Tapatalk 4 Beta
VZW has gotten so bloated and complacent, at this point I doubt they'd do anything in their customers' best interest.
They might introduce a "no contract" plan, but it would be more expensive and less useful than other options.