I don't have a video of this yet, but I'm gonna make one - 'cuz it's WAY cool!
I've been having all sorts of problems where the touch input reader (dunno if there's a proper name, but I'll call it the digitizer) was flaking out. Sometimes just putting the unit to sleep and then bringing it back on would work. Sometimes I'd have to restart. Sometimes I'd have to cold boot.
This morning though was a charlie-foxtrot.
It started acting up immediately. I booted, restarted, cold-booted, back-booted, meta-reset, and chanted shakras over it. No love. I just couldn't reliably touch stuff on the screen. So I jacked it into the keyboard/dock and was able to control it via the keyboard (still couldn't touch the screen to control properly.
I literally uninstalled EVERY piece of software I could (down to the OS and bloatware). I've done everything but restore it to factory state. I turned on the dev options to show the little circle where the touch location is, and the tracker dev option to show the traces and the x/y information across the top of the screen. Net-net, it wouldn't register a touch in the lower right section of the screen - basicaly where the notification panel would be - if I could activate it, which I couldn't. Same behavior portrait and landscape.
I cold-booted it and then things got FUN-KEE!!!!!!!!!!
Basically, now the dev options to show touch points and traces is going BERZERK! It's like 4-6 fingers are touching it all over simultaneously and variously. It's like a damn disco light show!!!!
I shut it down 'cuz I had to get my butt to work, and haven't touched it again yet, but wanted to post here to see if anybody had any thoughts or suggestions.
I'm running .26 - had to manually update via sdcard from the .21 it came with.
This is either a totally fritzed-out digitizer and this mofo is being returned OR this is some really weird decaying software problem.
Any opinions? Anybody seen something like this before?
Barring any suggestions, my next line of attack is to restore it to factory and "start again". My patience is super-thin though - I've been fighting with it variously now for 2 weeks and still haven't been able to slush my iPad2 down the toilet .
TIA!
Doody
I'd go ahead and swap it out for a new one.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
I'd indeed aim for a factory reset first (and to be in the clear: do I correctly deduce you haven't unlocked yet (since you weren't able to OTA)?). If that failed, I'd go for a return/RMA, because you just can't be sure this behavior is not caused by a hardware failure.
Sent from my ASUS Transformer Pad TF700T
Related
(Posted here because I can't post in the developer forum yet. Longtime lurker; first time poster )
I Rooted CleanRom Inheritance 3.4.6-10.4.4.25/US ODEX and about an hour after I got a screen pop-up asking me what prog I wanted to use. I had no idea what was going on in the background to require it. I kept randomly getting them and got pissed so I selected a file manager. Sure enough, there were pics of whatever I had on the screen.
Any ideas what would be causing this?
While it isn't critical it sure is annoying.
Yep I have searched the thread to no avail. Did I miss it?
**Critical info**
I have disabled the "recently used" long press function in the ASUS Customized setting area. I can use the pwr/down vol to take one.
There is nothing on the top of my tablet to cause it by inadvertently pressing the buttons.
It happens randomly regardless of what I am doing and regardless of whether or not I am docked (I have the ASUS OEM dock).
Thanks all,
Lndcrsn
Have you by chance installed any rogue apps? Making intermittent screenshots is a known feature of malware hoping to catch your login details for websites and bank accounts and so on. I'm definitely not saying this is what is going on on your 700, but it might just be the case. Standing in your shoes, I'd wipe completely clean and start over. I do that for my Flashing OCD every once in a while anyway.
Hmm..
It would appear that Lookout had some sort of virus. I DL'd it from Google Play and it immediately popped the "choose application" screen with this:
I found this great free app called Lookout. You should download it for your phone! xxxx://bit.ly/XxXXXx (I deleted the URL info to prevent someone from clicking it)
Went with Avast now.
So...wtf? Is there a virus/bug out there that modifies Lookout?
@Marty
Thx man. I followed your advice and was able to find it that way. When I reDL'd it popped the notification and I used Evernote to figure it out.
Lndcrsn
Well, more info...
It is still happening but, only when docked on the keyboard.
It happens randomly still and, happens when the tab (docked) sits for a while. The "select prog for..." screen pops up and I select evernote to verify.
It wouldn't still happen with a complete wipe and reinstall would it?
Has anyone else had this happen with CR.I.?
hmm...
Lndcrsn
Its been my second month with my gnote pro 12.2 and im starting to have problems. First there will be some random press on my screen, ramdom apps will just pop up even tho im not touching its icon. Letter "N" on screen keyboard sometimes doesn't work, when im typing very fast it'll skip the letter "N". When im sliding it side to side it'll bring up the whole slide page even tho im just using one finger. The slide effect won't go through, i have to slide the whole page from left to right or vice versa. The worst thing that i experience is its like its acting that something is tapping on the screen very fast you will see the icon up and down really fast and you really cant do anything to stop it but to wait until it hangs up. cant shut it down, back and task button doesn't work. Home button works but can't shut it down, itll just reboot it self.. It's driving me nuts coz basically i left my laptop at home so i have to work from my note and right now im working on a site.
My device is on full stock, i haven't done any tweaks on it. And im using the wifi version SM-P900. I recorded a video of my gnote pro 12.2 using my g3 and pardon me for the quality since i have to convert it coz the file is so huge. It is a long boring 8 mins video showing my device is acting weird.
TURN OFF THE VOLUME (i can't find android video converter that removes the sound).
0:44 - you can see that it change the highlited email even tho im not pressing anything.
1:02 - its brings up the whole page screen. Im just using 1 finger to slide.
1:20 - menu button doesnt work. It hangs a bit and pops up a balloon.
1:35 - this is where it started doing crazy stuff.
http://youtu.be/7S83-sHYd-c
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap build number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
muzzy996 said:
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you very much for the respo se. No i don't have the case for my note im using slid on pouch for 12" notebook to keep it safe i stead. I never accide taly drop it either. Im also having random error message like "can't arrange alphabetically" sometimes "internal server error". I also got very few apps installed si ce im usi g this device as my laptop, i needed every storage space of this device, what im using most is hancom apps and autocad also chrome, default email apps a d sometimes skype.
Im not gonna edit this message so you can actually see how letter "n" misses.
Im using the default screen keyboard of the device. Tho the problem is not present if im using bluetooth keyboard. Im planni g to do a factory reset but the problem is i can't do that till i got home.
I just hope that this is more on software issue than hardware issue. Also, it happen often but randomly so i can't figure out what apps causing it.
ShadowLea said:
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap b uild number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
Click to expand...
Click to collapse
Yup, sure ill turn it on and observe, thanks for the idea.
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
muzzy996 said:
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
Click to expand...
Click to collapse
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
SpEaKeRb0xXx said:
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
Click to expand...
Click to collapse
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Yes i think that's the culprit. Im in the middle of backing up my files now coz i decided to go for a factory reset. Ill observe how my device will behave on full stock without users apps installed.
As for the keyboard, yes ill install swiftkey.. somehow it makes me ask myself, why the hell am i still using the default keyboard?
Anyway, thank you for all the inputs, ill give it all a shot.
After going back on full stock, no apps being installed, and testing for 2 days, sad to say but the problem still exist. Il give it another try and will flash stock rom, this will be my last resort and if things still not fixed, maybe its time for this beast to have its repair and vacation.
Hi, for the past two days, I have been having issue with occassional lack of response from the touch screen. Whenever I pressed the power button for a few seconds, I got a list of options: power off, data network mode, flight mode, restart. However, there was no respond when　I touched he screen. I just pressed the power button slightly, went somewhere, tried again and the device resumed to normal. what is happening? is there a way to fix this issue without rooting ?
You are without a doubt the unluckiest user I've ever me. Is there anything on our device that does work?!
Mine does sometimes lose touch responsiveness. The pen still works, but touch does nothing. A reboot usually does the trick.
it was working nicely but suddenly I got maps has stopped, follwed by andoid system has stopped message. Then, on the past two days, lost touch screen response. Not sure if the following are related o my problems. 1. I use iBalls as protector of the corners for about a week. Yesterday, not two days ago, I joined the Japanese docom mobile phone services. They made some changes in the settings to allow me to use their 4g and wifi and phone networks. After that, I lost touch screen response more often than two days ago. Is doing a factory reset a good way to solve the problems? I recall that there were two firmware updates.
Well, if one of the corner balls touches the screen, that could kill the responsiveness.
As for the changes they made, those were probably the APN settings. They're required to use the internet and vary per provider. Pull out the SIM, see if that makes a difference.
A factory reset usually solves system errors.
Sent from my SM-N9005 using Tapatalk 2
I recall that they did some APN settings. They also set up the Mail connection. Before factory reset, is backing up using keis the best way? I don't kow if keis also backup whatever that have been causing the issues.
The balls just slightly touch the corners sometimes. Do you mean if by chance more than one ball touches a corner, this could confuse the system and cause a lack of respond? Sometimes even there were lots Of battery power, the system did not wake from sleep. It was like there were no power. I had to put the device away and waited for awhile before I could use the device again.
Any backup brings the risk of backing up the issue as well.
I recommend using Helium, back up only the app data you can't live without, do the rest manually and start with a clean device.
And yes, I did notice that if something is constantly pressing the screen, it gets confused sometimes. I had it happen with (you can laugh) my cat, she had her paw on the screen, messed the whole control up.
Sent from my SM-N9005 using Tapatalk 2
what kind of app data I can't live without? could you please give examples?
petercohen said:
what kind of app data I can't live without? could you please give examples?
Click to expand...
Click to collapse
Well, what apps or games do you not want to lose the data of? Is there a game whose progress took you months to achieve, things like that.S Note and the like can all be synced through your Samsung account, by the way.
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
petercohen said:
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
Click to expand...
Click to collapse
I don't know, I never use KIES.
Test it without the balls for a few more days, if the problem doesn't come back, you've found the culprit.
Sent from my SM-N9005 using Tapatalk 2
I've had this happen to mine a couple of times, the hardware buttons still works (even the capacitative ones) but the screens refuses to do anything. The first time it happened was when a small droplet water landed on the screen, and the second time is still a mystery, but a restart solved the problem both times so I suspect it was something I did rather than any hardware issues... Having said that this hadn't happened on any other device I've owned.
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
That is actually typical behavior on older devices using as many social media apps as you're using. Especially Facebook and Messenger if you're also using it.
Have you tried booting to recovery and wiping cache when this happens?
Sent from my SM-S903VL using Tapatalk
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
tump13b said:
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
Click to expand...
Click to collapse
Yeah, you wipe cache when you flashed, or at least you should have.
Sent from my SM-S903VL using Tapatalk
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
Hi there
If the issue was software related, a change of rom should have solved it.
If the issue is kernel related, all users must face the same issue...but that is still not the case.
So This might be an issue with the screen being old. When the power consumption fluctuates, lcd screens can misbehave.
Sent from my VS987 using Tapatalk
I've come across an annoying problem with my new pixel 4a.
When within an app and I tap on something near the top of the screen, the screen switches to the view where all open apps are shown to choose from. (Like when tapping the little square at the bottom right)'
Is this a touchscreen bug, a gesture I need to turn off, or something I'm doing wrong?
It sounds like either there is a problem with the touch-screen (try rebooting the phone), or maybe you installed some app that has "added" that "feature" (so try uninstalling any "utility" app that might be adding that ability.
Thank you for the quick reply. It's a new phone and I'm still exploring it and android 11 before rooting it.
I rebooted and so far seems ok. Time will tell.
Spoke too soon. It just happened again one time after reboiting and I could not reproduce it again.
I was in Firefox and tapped the top right corner and the 'overview' screen appeared. I then tried to reproduce it repeatedly but it would not.
It's a brand new phone and I've not installed more than a couple of apps on it. I'm new to android 11 and didn't know if it was a new 'feature' I was unaware of. Will watch some more.
I would return the phone and get a new one.
I think I will.
Thanks.