Rooting Warranty - Verizon Samsung Galaxy S III

*Sorry if this has been already asked, I just want to confirm everything for my exact make and provider.
Hello XDA Forums, long time lurker, and about time I started contributing to the community.:good:
Anyway, I received my Galaxy S3 via VZW preorder a few weeks ago. It ran like a charm. However, as of today, the messenger app keeps crashing, and no longer responds/works. The question of whether or not it was because I rooted it caused the problem is irrelevant, but I digress...
I called Verizon about the problem and they are sending me a replacement in overnight shipping, and as of now they don't know it's rooted.
Whenever i boot the phone it has the custom symbol with the lock on it, will that mean my warranty will be voided and I will have to pay for the full price? Although I ordered overnight shipping it won't be shipped for another 2 days due to the fact that tomorrow is sunday. It is still rooted ATM. Thanks in advance guys! Hope to be a long-time active member here.

You need to Odin back to stock. Also before doing that make sure that your flash counter in download mode is at 0 and not at custom stuff. If it is use triangle away app v 1.7 to get rid of the flash count. THEN Odin back to stock.
Yes, if you send it back rooted they will void it.

silver04v said:
You need to Odin back to stock. Also before doing that make sure that your flash counter in download mode is at 0 and not at custom stuff. If it is use triangle away app v 1.7 to get rid of the flash count. THEN Odin back to stock.
Yes, if you send it back rooted they will void it.
Click to expand...
Click to collapse
Ok, can you link me to a tutorial on how to do so? Thanks.

GalaxyS3IsMeh said:
Ok, can you link me to a tutorial on how to do so? Thanks.
Click to expand...
Click to collapse
The tutorial is what they posted.
Sent from my SCH-I535 using xda premium

Well for example how would you check the flash count?

Dudenell said:
Well for example how would you check the flash count?
Click to expand...
Click to collapse
The flash counter appears in the download screen. Press and hold power, vol down, and home button until boot.
Sent from my SCH-I535 using Tapatalk 2

Don't worry
GalaxyS3IsMeh said:
*Sorry if this has been already asked, I just want to confirm everything for my exact make and provider.
Hello XDA Forums, long time lurker, and about time I started contributing to the community.:good:
Anyway, I received my Galaxy S3 via VZW preorder a few weeks ago. It ran like a charm. However, as of today, the messenger app keeps crashing, and no longer responds/works. The question of whether or not it was because I rooted it caused the problem is irrelevant, but I digress...
I called Verizon about the problem and they are sending me a replacement in overnight shipping, and as of now they don't know it's rooted.
Whenever i boot the phone it has the custom symbol with the lock on it, will that mean my warranty will be voided and I will have to pay for the full price? Although I ordered overnight shipping it won't be shipped for another 2 days due to the fact that tomorrow is sunday. It is still rooted ATM. Thanks in advance guys! Hope to be a long-time active member here.
Click to expand...
Click to collapse
I have returned 2 rooted VZW phones for hardware failure. DId it through the mail. No problem. I believe that there was a court ruling that messing with software on phones doesn't void hardware warraanty but I'm too lazy to google it right now. GL.

Related

Having Withdrawals Already!!!

Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...
Go to verizon, swap it for a new one. Warranty case for sure.
bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
Click to expand...
Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
Click to expand...
Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\
chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
Click to expand...
Click to collapse
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
Click to expand...
Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\
Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.
I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk
bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.
I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App
Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App
bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!

help i have no sound on my infuse!!

I recently bought a Samsung infuse 4g from a lady at work.. she got the phone from At&t and I am on T-Mobile so I bought an unlocking code today. I was so excited that I could finally use my new phone.. when I went to make a call I heard nothing while dialing out and when my husband answered he couldn't hear me talk to him
Almost every time I try to call out the phone will freeze and there is no sound so I did a factory reset and still nothing so i went to Samsung.com the tech support lady had me plug in and unplug headphones then blow air into the hole. This did not work so we did a soft reset (taking out the battery for 30 seconds) and still no sound at all no music no alarm no phone calls. I am so upset that I have payed 150$ for the phone and 30$ for the unlock code... I know the phone worked when my friend was using it a few days ago but I am not 100% if the sound worked when she gave it to me BC she had got the skyrocket and using that.. I saw the phone turn on and receive text messages never would have thought to check and see if the sound worked..am I totally up a creek with no paddle ?. I am confident that the phone still has a warranty but it would not be in my name and I am not sure if it would be voided by unlocking it.... please help me !!!!!!
[email protected] said:
I recently bought a Samsung infuse 4g from a lady at work.. she got the phone from At&t and I am on T-Mobile so I bought an unlocking code today. I was so excited that I could finally use my new phone.. when I went to make a call I heard nothing while dialing out and when my husband answered he couldn't hear me talk to him
Almost every time I try to call out the phone will freeze and there is no sound so I did a factory reset and still nothing so i went to Samsung.com the tech support lady had me plug in and unplug headphones then blow air into the hole. This did not work so we did a soft reset (taking out the battery for 30 seconds) and still no sound at all no music no alarm no phone calls. I am so upset that I have payed 150$ for the phone and 30$ for the unlock code... I know the phone worked when my friend was using it a few days ago but I am not 100% if the sound worked when she gave it to me BC she had got the skyrocket and using that.. I saw the phone turn on and receive text messages never would have thought to check and see if the sound worked..am I totally up a creek with no paddle ?. I am confident that the phone still has a warranty but it would not be in my name and I am not sure if it would be voided by unlocking it.... please help me !!!!!!
Click to expand...
Click to collapse
ok since you unlock it has to be rooted. so that would void your warranty, but it can be put back to stock if you must replace it, with that have you tried to one click or odin back to stock, that may fix and at the same time get it ready for return if needed. Question are you on stock or custom ROM? BTW way to check i warranty is good, reg it via samsung website it will tell you there, I reg all my sammy products for that reason.
here is all the tools needed to get back to stock and custom ROMs
http://forum.xda-developers.com/showpost.php?p=25111013&postcount=1
bigjoe2675 said:
ok since you unlock it has to be rooted. so that would void your warranty, but it can be put back to stock if you must replace it, with that have you tried to one click or odin back to stock, that may fix and at the same time get it ready for return if needed. Question are you on stock or custom ROM? BTW way to check i warranty is good, reg it via samsung website it will tell you there, I reg all my sammy products for that reason.
here is all the tools needed to get back to stock and custom ROMs
http://forum.xda-developers.com/showpost.php?p=25111013&postcount=1
Click to expand...
Click to collapse
Actually bigjoe...she bought the unlock code so warranty isn't voided ...but yeah if possible do a warranty claim
Sent from my SGH-I997 using Tapatalk 2
found this...
http://forum.xda-developers.com/showthread.php?t=1557043
I remembered the avatar.
mg2195 said:
Actually bigjoe...she bought the unlock code so warranty isn't voided ...but yeah if possible do a warranty claim
Sent from my SGH-I997 using Tapatalk 2
Click to expand...
Click to collapse
thx even better...for her, thanks buddy.
qkster said:
found this...
http://forum.xda-developers.com/showthread.php?t=1557043
I remembered the avatar.
Click to expand...
Click to collapse
I remember the sig pic, "IT'S NOT A BUG, IT IS A FEATURE" lol
bigjoe2675 said:
thx even better...for her, thanks buddy.
I remember the sig pic, "IT'S NOT A BUG, IT IS A FEATURE" lol
Click to expand...
Click to collapse
I am not sure what you guys mean by rooting it and can it be done with a tablet instead of PC?? I have an Acer tablet thank you so much for the help.. something was saying to download Samsung skies but it said not compatible with my device(tablet)
[email protected] said:
I am not sure what you guys mean by rooting it and can it be done with a tablet instead of PC?? I have an Acer tablet thank you so much for the help.. something was saying to download Samsung skies but it said not compatible with my device(tablet)
Click to expand...
Click to collapse
Bigjoe thought you were already rooted because you were unlocked...its not neccessary...if your on Froyo you can use the app gingerbreak (or so I've heard) if your on gingerbread you have to use a computer-keep in mind rooting will void your warranty (but you can always go back to stock and no one would ever know you were ever rooted)
Sent from my HTC Holiday using Tapatalk 2

[Q] Verizon SCH-I535 Hard Brick Options...

Hello to all the people of the world who share this amazing interest in their electronics.
Please let me begin by saying that this is my first post and have searched for hours over the last five days to try and find the answers and learn more about my situation, and I thank anyone who takes the time to respond ahead of time.
I am the owner of a what I believe to be a hard bricked verizon sch-i535.
I started with the stock phone and I decided to try the update I found on this wonderful site.
http://forum.xda-developers.com/showthread.php?t=1974114
"[GUIDE] Jelly Bean Factory Image (Root/Recovery/Unlocked Bootloader) *UPDATED 12/6*"
I followed the directions perfectly, installed TWRP Recovery, added SuperSU, and went with both Root and Unlocked Bootloader option.
Everything went perfect. The phone rebooted, opened loaded android jelly bean perfect and I was able to make a recovery back up, by entering TWRP recovery mode, three button combo, vol up, power, home. This all went perfectly according to plan.
My problem arose when I pushed my luck and lack of research which I rightly admit and decided to try and then upload one of the modified roms.
I decided to go with the latest AOKP milestone, that i downloaded from the AOKP site.
aokp_i9300_jb_milestone-1.zip
I had spent some time researching and was pretty sure I understood what to do.
I entered TWRP with the three button recovery mode option (vol up, home, power), made a second back up, did the factory reset swipe, cleared both caches, then tried to install "aokp_i9300_jb_milestone-1.zip" from sd card which was on the list. The phone reloaded, the screen went black and enter what i now believe to be hard brick status.
I have tried all the simple fixes, ordered and used a download jig, removed battery, no button responses, not recognized by odin on xp, computer chimes but does not recognize phone. This is where I'm at and how I have gotten here. If only
I have been researching JTAG and the RIFF box, and now also the ORT JTAG box. There are people who are supposidly doing JTAG repairs on the sch-i535 even though all of the sales sites for these boxes do not show the Snap dragon msm 8960 chip set is supported. I realize I could just send this phone to them but I would really like to repair it myself if I can purchase the correct tools. I have searched high and low and would just like to know if anyone on here has any experience with this type of repair if you think its an option in my case. I have also read that people who have had hard bricks with the same symptoms have had to replace the motherboard. If JTAG repair with RIFF box is possible, can I use the same JTAG jig as the one designed for the i747 version which is also based on the same chipset? I realize that the actual programing is different between carriers but if the RIFF box has the correct verizon software can it be used with i747 JTAG jig?
I have also read about the option to use a good SCH-I535 to make a boot sd card and then short the resistor on the bricked phone. There really hasn't been much written about success with this option. I am a person who believes I can fix anything, and would like to be able to repair it in the future if I can find the right tools and also help others in my area. Is it really dead or can I still resurrect my phone?
Thanks a lot to all of you at XDA.
Are you able to reach download mode from
vol d + home + power?
Sent from my SCH-I535 using xda app-developers app
jam.i.s0n said:
Are you able to reach download mode from
vol d + home + power?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
No, my phone is completely unresponsive. Neither of the three button press options nor the download jig I ordered do anything.
your problem lies in the fact that you flashed an i9300 (international variant) rom onto your us variant rom. unfortunately they're not compatible and most probably bricked your phone unless you are somehow able to go back into download mode and use odin to flash the appropriate stock rom for your verizon s3.
Sent from my GT-I9300 using xda app-developers app
OP see sticky top of page for correct forum.
jje
Sent from my GT-I9300 using xda premium
This is wrong forum mate
Sent from my GT-I9300 using XDA Premium HD app
mputtr said:
your problem lies in the fact that you flashed an i9300 (international variant) rom onto your us variant rom. unfortunately they're not compatible and most probably bricked your phone unless you are somehow able to go back into download mode and use odin to flash the appropriate stock rom for your verizon s3.
Sent from my GT-I9300 using xda app-developers app
Click to expand...
Click to collapse
Thanks for your response. A question about the variants. Was it the No wipe version, or the AOKP version? I'm thinking the AOKP due to the fact that the phone booted up perfect after the no-wipe Jelly bean. Or am I wrong, and would it appear to operate fine at beginning only to crash after?
fscxide said:
Thanks for your response. A question about the variants. Was it the No wipe version, or the AOKP version? I'm thinking the AOKP due to the fact that the phone booted up perfect after the no-wipe Jelly bean. Or am I wrong, and would it appear to operate fine at beginning only to crash after?
Click to expand...
Click to collapse
The problem is you flashed the I9300 AOKP on your Verizon S3. Guaranteed hard brick every time.
Glad to see you've been researching and you're on the right path, is gonna need JTAG. here is the link everyone uses. You may be able email and ask what method they use to determine if you can do it yourself. I'd guess it's expensive, but it may be something you want to do.
http://mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-jtag-brick-repair/
Sent from my SCH-I535
My guess is that I7 box will do no good. There has to be more to JTag. In the beginning Josh at Mobile Tech could JTag the other Variants but not the I535. He now can so apparently there is more needed than just the box.
kintwofan said:
The problem is you flashed the I9300 AOKP on your Verizon S3. Guaranteed hard brick every time.
Glad to see you've been researching and you're on the right path, is gonna need JTAG. here is the link everyone uses. You may be able email and ask what method they use to determine if you can do it yourself. I'd guess it's expensive, but it may be something you want to do.
Sent from my SCH-I535
Click to expand...
Click to collapse
Thanks for your response. I have spent at least 5 hours a night since Monday to try to figure this all out. I am learning a lot about this phone and the processes here on xda, and all it has done is peak my interest even more. I'm definitely in the camp that believes its wrong to take back a perfectly good phone that is technically only "asleep." :fingers-crossed:
add another one to the jtag tryouts!
fscxide said:
Thanks for your response. A question about the variants. Was it the No wipe version, or the AOKP version? I'm thinking the AOKP due to the fact that the phone booted up perfect after the no-wipe Jelly bean. Or am I wrong, and would it appear to operate fine at beginning only to crash after?
Click to expand...
Click to collapse
sorry the late response since apparently this got moved to the appropriate forum.
it's the i9300 rom which if i remembered correctly, is the AOKP. You need to somehow get back to download mode and use odin to flash the proper stock rom into it.
Good luck
Success!
Well not exactly but my phone is completely fixed thanks to Josh at MOBILE TECH VIDEOS! After extensively searching for answers and figuring out what I had done there was only one option. JTAG. I realize I could have just brought it back to Verizon and exchanged it but I wasn't willing to risk getting a refurb when I knew there was nothing physically wrong with my phone. I called the Mobile Tech Videos number last Tuesday afternoon to make sure I could speak to a person before just placing my phone in the mail. The person who answered was actually Josh the owner. I explained what I had done to the phone and he explained exactly what I did internally to the phone and that he could definitely help me. He even told me of a notebook program that would let me read the code before had and I would have seen that I had an international ROM. He was very easy to talk to and took the time to explain to me information that he has probably said 1000s of times all with patience and a genuine desire to help me understand.
I packaged my phone up on Tuesday and mailed it the way his very well designed website said to. He told me exactly what would happen and it did. I received an email Friday stating that they had received my phone and that because I had paid the additional 15$ for the expedited service, that the phone would be fixed and shipped within 2 business days. Monday I received another email that my phone was fixed and shipped with a tracking number. I had also paid for the expedited shipping so I received my phone today! 4 day turn around...Awesome! :victory:
It was packaged in a small bubble wrap envelope inside a larger bubble wrap envelope inside of the outer shipping envelope safe and sound.
Came home put sim card, battery in and it came to LIFE! I went back over all the correct steps I had done and reinstalled Jelly bean with TWRP and both the superuser and root unlock option. SO glad to have my phone working again thanks to MOBILE TECH VIDEOS and Josh but also everyone here at XDA! Thanks Again!
I hard bricked mine following a soft brick. Followed the guide to the letter, or so I thought. Anyway I ended up with a paperweight. I didnt know about jtag repair so I talked with samsung and explained what happened and even told them it as a rooted bad flash. They advised to send it in to them and they would fix. Sent off on friday and got it back yesterday. Samsung replaced the motheboard and did it under warranty. I should have had to pay something but did not have to. I learned my lesson on paperweights. Phone was rooted as quickly as possible, installed ota rootkeeper and took the ota this morning. So far everything is golden.
Sent from my SCH-I535 using xda app-developers app
Cheap 100% working jtag
Hey I found a guy that has very good service and is almost guaranteed to fix your hard bricked Samsung. Go to jtagmyphone.com
Its the best guy and he has very good service and he's very quick also you can give him a call at 518.847.7473. This is the best option for your bricked phone I promise.

[Q] Power/Lock Button Issues

Since this is my first post, just recently registered but I have used the site many times for troubleshooting, I will introduce myself. My name is Austin and I am a Mechanical Engineering student in Indiana.
I have a GS3 on AOKP mr1 milestone 2
and an unrooted old nexus 7
My GS3 has been great and with the help of a friend I rooted it and have been installing different roms (mainly AOKP) but just today my power button stopped working. I have searched the forums and got a lot of different threads, but no definite solutions. My button is doing the "seesaw" thing like I saw on another thread (http://forum.xda-developers.com/showthread.php?t=2023158) and will not lock my screen or turn the phone off.
I went to vzw and I am still under the manufacturer warranty, but the guy told me that I needed to unroot my phone and make sure there is no signs of it being rooted. Is this possible to do without the power button?
I also saw on a the same thread mentioned earlier that someone said just buy the button online it snaps in. Is this true and how hard is this to do or will it even solve my problem? I would really like to just replace my button but I am afraid of turning my phone off.
Speaking of turning my phone off, as soon as I noticed my button not working my brain stopped and I took off my back cover and popped out the battery. First thought that popped into my head was how stupid can you be? If your power button doesn't work why would you even think about taking out the battery!?!? But believe it or not it turned back on right away.
The button still wouldn't work after turning it on. It will not lock/unlock the phone, bring up the power menu, or turn off the phone and I have been too afraid to take out the battery again.
Has anyone else had this problem and what should I do?
Tewell86 said:
Since this is my first post, just recently registered but I have used the site many times for troubleshooting, I will introduce myself. My name is Austin and I am a Mechanical Engineering student in Indiana.
I have a GS3 on AOKP mr1 milestone 2
and an unrooted old nexus 7
My GS3 has been great and with the help of a friend I rooted it and have been installing different roms (mainly AOKP) but just today my power button stopped working. I have searched the forums and got a lot of different threads, but no definite solutions. My button is doing the "seesaw" thing like I saw on another thread (http://forum.xda-developers.com/showthread.php?t=2023158) and will not lock my screen or turn the phone off.
I went to vzw and I am still under the manufacturer warranty, but the guy told me that I needed to unroot my phone and make sure there is no signs of it being rooted. Is this possible to do without the power button?
I also saw on a the same thread mentioned earlier that someone said just buy the button online it snaps in. Is this true and how hard is this to do or will it even solve my problem? I would really like to just replace my button but I am afraid of turning my phone off.
Speaking of turning my phone off, as soon as I noticed my button not working my brain stopped and I took off my back cover and popped out the battery. First thought that popped into my head was how stupid can you be? If your power button doesn't work why would you even think about taking out the battery!?!? But believe it or not it turned back on right away.
The button still wouldn't work after turning it on. It will not lock/unlock the phone, bring up the power menu, or turn off the phone and I have been too afraid to take out the battery again.
Has anyone else had this problem and what should I do?
Click to expand...
Click to collapse
How about downloading a stock ROM and just flashing that? If your on AOKP you should able to reboot into recovery from the home screen on the phone then just flash the stock ROM. If its rooted just use the stock TW launcher to HIDE the SUPERUSER OR SUPERSU app from the app drawer. Just hit the menu button after opening app drawer and select HIDE APPLICATIONS. if the stock ROM has SUPERSU you can always choose the FULL UNROOT option in the settings of that app and it will delete the app.
---------- Post added at 10:45 PM ---------- Previous post was at 10:37 PM ----------
On the power button thing I don't know, but if your phone is under the manufacturer warranty like you say, you can always just call Verizon and they will just send one to your house then you just ship your old one back. That way nobody sees the device except you. I've sent back rooted and ROM'D phones and have had 0 issues.
That is, if you can't fix the button yourself like you would like.
Yeah well apparently it's a "known issue".
Sudden death syndrome or some nonsense.
Go Samsung.
Carloskeee said:
How about downloading a stock ROM and just flashing that? If your on AOKP you should able to reboot into recovery from the home screen on the phone then just flash the stock ROM. If its rooted just use the stock TW launcher to HIDE the SUPERUSER OR SUPERSU app from the app drawer. Just hit the menu button after opening app drawer and select HIDE APPLICATIONS. if the stock ROM has SUPERSU you can always choose the FULL UNROOT option in the settings of that app and it will delete the app.
---------- Post added at 10:45 PM ---------- Previous post was at 10:37 PM ----------
On the power button thing I don't know, but if your phone is under the manufacturer warranty like you say, you can always just call Verizon and they will just send one to your house then you just ship your old one back. That way nobody sees the device except you. I've sent back rooted and ROM'D phones and have had 0 issues.
That is, if you can't fix the button yourself like you would like.
Click to expand...
Click to collapse
You are an idiot for sending back rooted and ROMed phones
Sent from my SCH-I535 using Tapatalk 4
Before I flashed my phone for the very first time I made a back up on CWM of my stock rom, but I really don't want to send back a rooted phone. I assume that if my phone really does go through an audit at vzw that they would catch that fairly quick and charge me full price for my refurb
redwings - did you have this problem or do you know anyone who has replaced the button and does that even help?
Update -
I think my switch has gone bad. I took the back casing off and the 10 or so small phillips screws that hold on an outer frame and took my button out and tried to press the button in and it would not lock or unlock the phone still :/
I am not sure what to do now. Idk if I can replace this switch or not.
Does anyone know if I can send it to someone who can do it for a reasonable price?
Has anyone else just flashed a stock rom on their rooted phone and sent it back to vzw? Sounds like a bad idea but almost better than waiting until nov 2014 when my contract is up
Mobile tech videos does the power switch repair. I had mine done (out of warranty) and it's been great ever since. Pretty easy process, buy the repair service through the website, mail off the phone according to their instructions, and get it back a few days later. You can choose to pay more for rush processing and faster return shipping if you want to.
Tewell86 said:
Update -
I think my switch has gone bad. I took the back casing off and the 10 or so small phillips screws that hold on an outer frame and took my button out and tried to press the button in and it would not lock or unlock the phone still :/
I am not sure what to do now. Idk if I can replace this switch or not.
Does anyone know if I can send it to someone who can do it for a reasonable price?
Has anyone else just flashed a stock rom on their rooted phone and sent it back to vzw? Sounds like a bad idea but almost better than waiting until nov 2014 when my contract is up
Click to expand...
Click to collapse
I would use Triangle away to reset flash counter. Flash stock 4.1.2, stock Kernel, and stock bootchain in Odin. Call Verizon and the them u had a hardware failure. That is what happened you are being honest.
Sent from my SCH-I535 using Tapatalk 4
idu
Sandman-007 said:
You are an idiot for sending back rooted and ROMed phones
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
I don't understand your statement. How is he a idiot? If he played for a device that comes with a warranty shouldnt it be honored? You saying he should flash stock rom etc is being just as dishonest. On top of that he even opened up the phone to check the power button. That also voids warranty does it not? If sending back a rooted/romed phone is not acceptible by verizon they will send the phone back. Theres no way they will charge you full retail without the phone itself being PHYSICALLY DAMAGED. when they send you a warranty replacement they specifically state everything you need to know. Your a idiot for calling someone a idiot.
Hypocrisy at its finest.
Billbill123 said:
I don't understand your statement. How is he a idiot? If he played for a device that comes with a warranty shouldnt it be honored? You saying he should flash stock rom etc is being just as dishonest. On top of that he even opened up the phone to check the power button. That also voids warranty does it not? If sending back a rooted/romed phone is not acceptible by verizon they will send the phone back. Theres no way they will charge you full retail without the phone itself being PHYSICALLY DAMAGED. when they send you a warranty replacement they specifically state everything you need to know. Your a idiot for calling someone a idiot.
Hypocrisy at its finest.
Click to expand...
Click to collapse
He is expecting them to take a phone that is root and ROMd. That's the idiotic part.
Sent from my SCH-I535 using Tapatalk 4
u
Sandman-007 said:
He is expecting them to take a phone that is root and ROMd. That's the idiotic part.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
And you expecting them to take a phone that's been opened up is any different? He said he's done it twice. So obviously there was no problem the first time because he's done it once more.
Your a fool if you think they can't tell the phone has been flashed or tampered with, even with your triangle away. Its no different.
Sandman-007 said:
I would use Triangle away to reset flash counter. Flash stock 4.1.2, stock Kernel, and stock bootchain in Odin. Call Verizon and the them u had a hardware failure. That is what happened you are being honest.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Sandman-007 said:
He is expecting them to take a phone that is root and ROMd. That's the idiotic part.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
& your expecting them to take back a phone that he's already opened up. Hahaha.
You guys should quit putting words in my mouth. I never said that. They are both equally as stupid.
Sent from my SCH-I535 using Tapatalk 4
Tewell86 said:
Update -
I think my switch has gone bad. I took the back casing off and the 10 or so small phillips screws that hold on an outer frame and took my button out and tried to press the button in and it would not lock or unlock the phone still :/
I am not sure what to do now. Idk if I can replace this switch or not.
Does anyone know if I can send it to someone who can do it for a reasonable price?
Has anyone else just flashed a stock rom on their rooted phone and sent it back to vzw? Sounds like a bad idea but almost better than waiting until nov 2014 when my contract is up
Click to expand...
Click to collapse
Sandman-007 said:
I would use Triangle away to reset flash counter. Flash stock 4.1.2, stock Kernel, and stock bootchain in Odin. Call Verizon and the them u had a hardware failure. That is what happened you are being honest.
Sent from my SCH-I535 using Tapatalk 4
Click to expand...
Click to collapse
Oh okay. So what OP said prior to your post was "Took the caseing off and the 10 or so small..." Meaning he's already opened up the phone.
THEN you post that you would just "Use triangle away to reset..."
You didn't say that? Knowing the phone has already been opened and thus "Voiding" his warranty.
You called me a idiot for returning a rom'd phone? How is your statement regarding him returning a phone that's been opened up any different.? I agree with @Billbill123 at the hypocrisy statement.
I admit I didn't read the whole OP. I didn't see that he has taken the phone apart. He has Voided his warrenty by doing that.
Sent from my SCH-I535 using Tapatalk 4
Online vendor???
I also have a faulty power switch on my phone. I ordered a new button, though once it arrived, I realized this is not the part I needed. I need the actual switch from the circuit board. Does anyone know of a reputable company through which I can quickly acquire a new power switch?
bionik9 said:
I also have a faulty power switch on my phone. I ordered a new button, though once it arrived, I realized this is not the part I needed. I need the actual switch from the circuit board. Does anyone know of a reputable company through which I can quickly acquire a new power switch?
Click to expand...
Click to collapse
I plan on doing this soon.
mobiletechvideos.mybigcommerce.com/samsung-galaxy-s-iii-power-button-repair/
For $40 it seems really reasonable and I can activate my old phone while mine is gone. I e-mailed them my problem and they said it will fix it or money back.
Thanks again to everyone who has helped me so far! I will try to give an update after I send my phone off and maybe a review so then if this topic comes up for more people this thread will help them and they won't have to post a new one!

[Q] What Causes the Blue Screen of Death?

Hi.
So I own a P905 and initially faced a lot of blue screens when I tripped Knox and didn't fully freeze it (It would occur after 5-10 minutes of normal usage). Now around once a month, I encounter the blue screen of death with low processor usage tasks like opening a single tab of Chrome to open a jpeg file. I've used PPSSPP, other emulators and 3D games and they don't seem to trigger the blue screen. Is there another possible cause for it?
The same issue
I have the same problem. Twice I have replaced my Pro P907a and the problem is exactly the same. I've done everything, but I could not solve anything. I hope that a good brain can with it.
By that I have no hope in Samsung, they can not control their own monsters.
Best regards and keep trying and waiting
Never rooted, never saw a bluescreen. And ues, those two are completely related.
It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
The issue lies with KNOX not liking the modified security status, which is rather the point of a security system....
Sent From My Samsung Galaxy NotePro P905 Using Tapatalk
I rooted with Towelroot and have never seen these BSODs. I even froze Knox without creating any problems.
Cheers,
Russ
RussCannon said:
I rooted with Towelroot and have never seen these BSODs. I even froze Knox without creating any problems.
Cheers,
Russ
Click to expand...
Click to collapse
same here, no BSOD's
Sent from my SM-P905 using XDA Free mobile app
No BSOD's here too. I completely removed knox with a debloating utility.
+1
No BSOD's here too. I completely removed knox with a debloating utility.
Also after flash the DBT Firmware via Odion and the flashed failed, Knox=0x01 and reflash the OpenAustria afterward. Now I have Teamwin as Recovery and SuperSU on the latest Stock FW on the Tab
aviator1 said:
No BSOD's here too. I completely removed knox with a debloating utility.
Click to expand...
Click to collapse
Debloating utility? Which is it?
Look here.
I only removed knox in this way.
I'm not rooted, got my first BSOD just now after 3 months of ownership. I was scrolling through YouTube search results when it happened.
Although I bought this tablet refurb from newegg. Not sure if it was rooted before me.
Sent from my SAMSUNG-SM-P907A using Tapatalk
Mad07 said:
+1
No BSOD's here too. I completely removed knox with a debloating utility.
Also after flash the DBT Firmware via Odion and the flashed failed, Knox=0x01 and reflash the OpenAustria afterward. Now I have Teamwin as Recovery and SuperSU on the latest Stock FW on the Tab
Click to expand...
Click to collapse
I want TWRP but can't get it for my Verizon device.
Cheers,
Russ
ShadowLea said:
Never rooted, never saw a bluescreen. And ues, those two are completely related. It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
Click to expand...
Click to collapse
Came here for some answers about my blue screen experience, and I wanted to comment on this. I've not rooted the device yet and it happens often enough to be annoying. At first I thought it was overheating as it only happened on graphic heavy apps (games) but it has happened on simpler apps. I contacted Samsung Live Chat about it. That was useless. They never asked when or how it happened. They just asked me to run the device in safe mode to see if it happens again.
Do the blue screens only happen on certain rooted models of the Note Pro 12.2?
I have a rooted P900 and I haven't seen a blue screen.
ShadowLea said:
Never rooted, never saw a bluescreen. And ues, those two are completely related.
It's the root access that causes the bluescreens. If you don't root, you don't get a bluescreen.
The issue lies with KNOX not liking the modified security status, which is rather the point of a security system....
Sent From My Samsung Galaxy NotePro P905 Using Tapatalk
Click to expand...
Click to collapse
I don't think that's true because I've gotten the blue screen a handful of times and my device is not rooted
I was able to get Samsung to fix mine. Here's my post about it.
http://forum.xda-developers.com/galaxy-note-pro-12/general/to-to-samsung-to-fix-907a-t3091704
jayhawkX said:
I was able to get Samsung to fix mine. Here's my post about it.
http://forum.xda-developers.com/galaxy-note-pro-12/general/to-to-samsung-to-fix-907a-t3091704
Click to expand...
Click to collapse
I used your image Jayhawk when I sent my tablet in. I didn't want to try to force it into doing it, but I think it's heat related. I sent it in last week and using their online repair tracker, it says it has been repaired ansd shipped.
Problem found:
AUTO POWER OFF W/BATT/TEST CAB
Solution:
REPLACED PBA
Click to expand...
Click to collapse
That's the results from the email I received.
SoupViking said:
I used your image Jayhawk when I sent my tablet in. I didn't want to try to force it into doing it, but I think it's heat related. I sent it in last week and using their online repair tracker, it says it has been repaired ansd shipped.
That's the results from the email I received.
Click to expand...
Click to collapse
This is the exact email confirmation I received also after sending my tablet in to Samsung for repair of BSOD. I also managed to take a picture of it and upload it on their website and send along with the tablet itself. I have to say that it is now fixed. I have not had any problems whatsoever since receiving my tablet back almost 3 weeks ago and I could literally make the BSOD happen whenever I felt like it just by running a graphic intense program, or just by browsing the Internet.
The good thing for me is I got it off of Ebay for a good price with extras. I then looked it up on Samsung's website and it was still under a 1 year warranty, so I filled out all the information they required and sent it back. No questions asked, no proof of purchase, and I never even talked with a representative. I even put in there that I bought it from Ebay. Three weeks later, the tablet arrived in 100% working order.
So, from my experience, I think your tablet will be fixed just as mine was.
Nightowl67 said:
So, from my experience, I think your tablet will be fixed just as mine was.
Click to expand...
Click to collapse
That is good to hear. I bought mine refurbished off ebay as well. I think it's from the same vendor as some other AT&T Note Pro that others here bought theirs. It's supposed to be delivered this afternoon. I'll follow up with my results soon.
Looking forward to your follow up.
Sent my ATT Galaxy Note Pro 12.2 for service after chatting with online support. Never rooted, never modified in anyway. I uploaded a picture of it in blue screen state to drop box and sent the chat rep a link to the drop box jpeg. I told the rep it randomly happens. I also told the rep I had done all the factory reset steps and safe mode start up and it still randomly happens. They created a ticket and sent me a shipping label. I uploaded the jpeg of bluescreen state to the service tracker on Samsung's site and named the jpeg "AT&T Galaxy Note Pro Random Blue Screen then shuts down". They received the tablet today and within 6 hours the status shows "FCL (Blue Screen)" next note reads "Replaced PBA-Replaced Component-Pass Functionality Test-Device has left technician". Final note reads "Passed QC-Preparing for shipping". Hopefully this fixes it. Has been an issue since I opened it up after buying from AT&T store.

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