Database Info

Having Withdrawals Already!!!

Ok so today I mow my yard and I plug in my Thunderbolt in to the USB charger on my PC when I come inside my phone is bootlooping. So I think ok whatever I will flash one of the many backup's I made.
So I pull the battery and boot into the bootloader, then when I go into recovery after about 2 seconds the phone powers off and starts bootlooping again??? Ok that's a first for me and I have been flashing and rooting since launch day of the OG Droid, (ok, ok not since the first day but like a month later). So I pull the battery again this time for 30 minutes because I read someone else had something like this happen yesterday. When I put the battery back in same thing! Now I pull the battery for 4 hours...same outcome.
Now I'm thinking RUU time so I grab the stock RUU pull the SD card from my Thunderbolt pop it in my Incredible load the RUU renamed to PG05IMG.zip and put it back in the Thunderbolt. Load the bootloader and flash the RUU. Reboot after it's done and would you believe it...the same thing! the phone won't load past the splash screen before rebooting.
I forgot to mention before trying all this I tried using adb to reboot into recovery and I kept getting "error: device not found" and I know how to use adb.
It's only been about 9 hours since I've been able to use my 2.3.4 GingerBread with parts of 3.0 Sense Thunderbolt and I already having withdrawals how am I going to make the next 2 to 3 weeks while it's being repaired???
Ok end rant...

Go to verizon, swap it for a new one. Warranty case for sure.

bilbobrian said:
Go to verizon, swap it for a new one. Warranty case for sure.
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Click to collapse
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.

I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.

bunklung said:
I'm loosing faith in the Thunderbolt. I really feel we are all just a bunch of beta testers.
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Click to collapse
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
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Click to collapse
I understand your rooted but if it cant boot up then there is a problem. Just go to verizon and show them. Once they see it cant boot properly they will exchange it or overnight one to you.
I apologize if Im missing something..

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
You may get away with getting it swapped through warranty. But I can't promise you it won't come back at you. Someone may have a solution for you though. Wouldn't give up yet. Sorry I don't.
//Tap'd on my TBolt while grounded\\

chkmate said:
Huh? Off topic and makes no sense.
//Tap'd on my TBolt while grounded\\
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*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.

bunklung said:
*Shrug*
He has a problem, I do too. We both own Thunderbolts. Maybe I should have been more specific.
To each his own. The end.
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Click to collapse
Well then relate your problem with his. Just saying "your losing faith in Thunderbolt" tells me nothing. Don't mean to sound like an a$$, just saying. When I read your first comment I got nothing from it.
That being said...I haven't been a Bolt owner for long, but it does seem like a strange issue. You would think flashing a radio or backup would resolve the issue. But hasn't.
//Tap'd on my TBolt while grounded\\

Definitely sounds like a Warranty Issue. I'd try to get it exchanged if no one can come up for a solution to the problem.

I had a G1 back in the day that had some odd problem and I was rooted, Tmo looked at it and wouldn't touch it. So, I called HTC. I told them that I purchased the phone off Craigslist so Tmo couldn't help me, and asked how the warranty works on their end. They said that since the production of the phone started less than a year ago, they knew it was still eligible for warranty even without a receipt. There would be a triage fee if it was found to be a non-warranty issue, and it was something like $40 including the shipping back. I acted dumb when they asked if it was rooted...asked them what that meant? LOL. Sent it in, they fixed it and sent it back to me, no charge. Fast too. I was very happy and that is why I have stuck with HTC since then. It may or may not work for you, but it was painless for me.

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
Such chivalry is rare in these days.
Applaud. Best of luck!
Sent from my ADR6400L using Tapatalk

bp328i said:
Thanks, but I rooted it, therefore I have no warranty. I knew the chance I was taking when I rooted it so I'm paying for it to be repaired.
Click to expand...
Click to collapse
They don't care. Take my word for it. If it never boots they won't care.

I'm actually having this exact same issue. Has anyone found a solution yet or is the only solution to have the phone replaced?

Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.

raider3bravo said:
Wow. I thought for sure hbooting the unsigned stock RUU would fix this. How about hbooting a signed ruu? It wouldn't hurt at this point.
Also make sure when you renamed the pgimg05. Zip that there was nothing at the end of the extention. I've heard some people say that windows has been known not to show that full file extension correctly.
Click to expand...
Click to collapse
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.

I'm with cstrife, I managed to destroy my tab with a mix of flashing and charging via outlets in India. It bootlooped for a while then just kind of gave up and began to display a strange download screen when I plugged it in to charge. I brought it to VZW and played stupid, I told them I woke up and it had this weird screen... I had a brand new one at my door the next morning and haven't heard a word from them... It probably just costs more to check it out deep enough to find out its rooted than it does to just give you a refurbished one, gut swap yours, and then send to someone else as a refurbished one...
Sent from my SCH-I800 using XDA App

Had this happen to me and just pulled my SD card, rebooted and it was fine. Not saying it will work for u but give it a shot.
Sent from my ADR6400L using XDA App

bp328i said:
I thought hbooting the stock RUU would fix it as well, and yep it was named correctly. It's funny because it would stay on the hboot screen as long as I let it with no issue what so ever but within 2 seconds of going into recovery it would reboot.
I went back to Best Buy today as that is where I bought it to see how much they would charge to ship it out to be fixed. The mobile manager remembered me because I was 1st on the pre-order list. (I'm sure we all remember the train wreck the Best Buy pre-orders became) So any way he really went out of his way to help me. He said he has had 3 other Thunderbolts brought in for the same issue. He was able to send my phone in under their Black Tie program.
I told him I rooted the phone and was willing to pay for the repairs but he said he was pretty sure that the other 3 phones were not rooted. He said that he knew FOR SURE that at least one of the phones was not rooted because the lady that owned it did not have any branches in her family tree, (his words not mine). Since he has seen it 3 times he was not charging me. He only asked that I had the stock hboot on the phone. I had already flashed that in my attempt to get it running.
Click to expand...
Click to collapse
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk

MrHawaii said:
Honesty turned out to be the best policy in this case. Congrats.
Sent from my ADR6400L using Tapatalk
Click to expand...
Click to collapse
Thanks, now I just have to wait 2 to 3 weeks to get it back. What to do with all that time!!!

Did i just brick my phone?

I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.

Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App

and1kar said:
Did you flash first the ruu that came with your phone?
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
Nope i used the tmous 1.50.

I am pretty sure you forgot to run the RUU, and sadly yes I have to inform you that it is bricked :/

xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse
Sounds like you bricked it, yes :s

Thanks for the replies guys.

Since i got it from craigslist my only hope is paying htc to repair it i'm assuming?

It should still be covered by the original warranty right?

LooieENG said:
It should still be covered by the original warranty right?
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Click to collapse
Just got off the phone with HTC. It is still covered under their warranty. Hopefully since all my void stickers in good standing, I have no physical damage, was able to get the CID back to Tmous and the write secureflag3 went through, there will be no reason to deny it. Here is hoping! I think EXT4 recovery is still on there though. Hopefully it will be so bricked that they will have to reset it and reload the software to be able to do anything with it

Hope you manage to get it fixed!
A question, I have yet to root my XE, but is SUPERCID a must on a sim free phone if you want to flash roms?

the fact is that if it is so bricked that it won't turn on at all they won't check it further. many members achieved to get a new phone as replacement

Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty

bonesy said:
Just make sure you tell HTC you are the original owner and didnt get it from craigslist.Also DO NOT UNDER ANY CIRCUMSTANCES Mention any hacking forums like XDA,or ROOT, Just claim that it said "an update was available" so you chose to update and the battery died.I've had free repairs under warranty by using that same advice, A friend of mine mentioned root on his nexus one and they charged him for repair even though it was a month old as he voided the warranty
Click to expand...
Click to collapse
I definitely didnt mention xda or flashing roms or anything, and I told them i received it as an anniversary gift (even though i really did get it from craigslist). Told them i rebooted the phone and it just never came back on. Which really is what happened while leaving out a few details lol.

I wonder what would them HTC guys think if they are already among us

same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
xsteven77x said:
I think i just bricked my phone. I am trying to return to S-on and after following all the instructions in the main sticky, i wrote the SUPERCID back to tmobile, and put in the writesecuflag 3 command, and rebooted the bootloader. Now the phone will not turn on at all. Won't power on regular and cannot turn it on into the bootloader. When i plug the phone into the computer QHUSB-DLOAD comes up in the device manager as to what it is saying it is attatched as. Adb shows no devices and RUU's cannot find the device. Omg i really hope i didnt hose this phone.
Click to expand...
Click to collapse

poktangju said:
same thing happened to me the other day on my evo 3d...gonna send it in to htc as well...hope they won't know...what are the chances of them getting the phone to turn on??
Click to expand...
Click to collapse
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went. I have read some HORROR stories about people sending there phone to HTC and it become missing in action for MONTHS. I really pray to christ that does not happen to me.
O/T a little bit, but how come with just about any other "thing" in life a warranty is good and is tied to the object and not to the person. Even though i got this phone off of craigslist, why should that have ANYTHING to do with it. The phone is the phone and the warranty is the warranty regardless of whose possession it is in. I just don't think tmobile should be able to do that. Also i think it's BS that if you buy a brand new phone and it breaks 2 days later, they give you a refurb and not a new one. How do they get away with this ****!

i think im gonna take my chances as well...the person i talked to at htc did say that if the damages were caused by me then i would have a choice to pay them to fix if not i would have to pay $35 to get the phone back...so this could end up costing the shipping to send phone and the $35 to get the phone back.
xsteven77x said:
From everything i read online it really seems hit or miss depending on the technician you get. More often than not they seem to let things slide even if it seems obvious that they should have been able to see it was rooted etc. Here is hoping . I'm gonna send it out tomorrow and will keep this thread updated with developments if anyone is interested in how it went.
Click to expand...
Click to collapse

Just wondering how this has progressed. Did you send your phone to HTC? Did they say what the potential repair costs could be?

Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!

did you get your phone back?
xsteven77x said:
Well i sent it out on 12/21 and they received it on 12/28. On the tracking website, it says "In repair". From experience, if it is going to have any issues or gonna charge you any money, it says under review until you have spoke to them and made arrangements or paid them. One thing that is pissing me off good is that every day, the day it says it was received is changed. So everyday i have checked, it went from saying received on 12/28, to 12/29, to 12/30, and now 1/1. So i dont know if that is just the way the system works, or if they are trying to sheist me and take forever and a day like some of the horror stories i have read. Not really sure what their is to do but send a replacement since it is hard bricked and cannot be resuscitated even with professional tools from all the research i have done online. In the meantime, i bought a galaxy s 2 and am LOVING it, except for the lack of development in comparison to here in sensation land!
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Click to collapse

Sending phone back to Verizon

I have a question about Verizon accepting phones that are not working well.. I rooted my phone and flashed a rom and now I cannot flash back to original stock. Needless to say, this HTC root is difficult compared to Motorola. So my question is would it be possible to call Verizon and get a replacement phone? No questions asked..
Sent from my ADR6425LVW using XDA

Not working well, or not working at all? If its working but having problems, Verizon is going to immediately blame it on any modifications you made while simultaneously telling you your warranty is shot.
On the other hand, if the phone is straight up dead, I can't imagine how they would ever know.

Seriously NO!!!!!!
First of all you rooted your phone which screwed up your warranty and then you Install a custom rom!!.
When you'll go to Verizon center and show them your phone they will strictly say that your warranty is dead and "how the hell did you dare to come to us and ask for a replacement after you flash a custom rom and experiment with your phone"..

LOL I knew I would getting some responses that was similar to "you're **** out of luck!" Never hurts to ask.. And I wasn't going to go to a Verizon store, I was going to call a tech and tell them it was not working right. What would they do once I send the phone back and they discovered it's rooted? Not like they will say I owe them money. Lol
Sent from my ADR6425LVW using XDA

artisticsoul79 said:
LOL I knew I would getting some responses that was similar to "you're **** out of luck!" Never hurts to ask.. And I wasn't going to go to a Verizon store, I was going to call a tech and tell them it was not working right. What would they do once I send the phone back and they discovered it's rooted? Not like they will say I owe them money. Lol
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
If they send you a new one and you send the old one back the min they see it was voided they will charge you the full retail price of the phone they sent you.

No power to phone

Now I did search the forums and I didn't find anything thing like I have going on. First a little background. I was an iPhone user since iPhone was iPhone. I decided to try Android and was hooked. I got the SGH-i727. I have been flashing since day one. Well, here's my dilemma. I d/l'd a ROM that I thought was for the Skyrocket, but after I read more carefully and already flashed. It was for a i9000. Everything went fine during the ROM, but after a reboot my phone wont power on. No Lights, no vibration, nothing. I'm not sure if this was the dumbest thing I have done yet or if this is an easy fix. I know I should have read more carefully, but I got excited and couldn't help myself. I was running AOKP CM10 with no problems since the first ROM was out, but I got greedy. I hope some of you geniuses can help. I have taken the SIM, SD, battery out. But too no avail! Thanks guys!

If you flashed a ROM from a different phone, it's more than likely bricked. You try getting into download mode and all that already?

Apparently you didn't read enough, your phone is hard bricked you'll have to pay 50$ to get it repaired through jtag.

kishke said:
Apparently you didn't read enough, your phone is hard bricked you'll have to pay 50$ to get it repaired through jtag.
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Click to collapse
Look them up. Think I am going to try to return back to AT&T today and see what they say. I looked up JTAG and it's like 60 when all is said and done. I also contacted Samsung. What are the odds they will repair it. I opened a repair ticket and the guy I talked to said free repair unless it was water damaged. This sucks!

you could say you were upgrading to ICS through kies when the cabled got disconnected in the middle, may work and may not.

You might be not need jtag. Have you looked into a usb jig? You can buy them off of ebay for less then 10 bucks. If your in a hurry and have a spare micro usb cable and are good with your hands you can also make one.
http://forum.xda-developers.com/showthread.php?t=1604707
That should force DL mode then from there flash back to stock.

You are hard bricked. The thing the dude above me said doesn't work for hard bricks.
Call ATT if you have warranty and tell them your phone won't turn on this morning and you don't know what's going on.
If you don't have warranty then jtag it.
Sent from my SGH-I727

Thanks for all the help guys. I have had this awesome phone for 5 weeks, so I am passed the 30 day "trial" period ATT allots you, but I think being a customer for about 15 years may pay off. If not JTAG will work, because I think Sammy will charge me because it had been flashed, and thus warranty voided. Will let everyone know of my successes after Monday evening when I attempt the upgrading to ICS and now it's not working thing.
Going back to Apple for a few days is about to kill me.

Do you have AT&T warranty? Wait nvm, you got a 1 warranty so AT&T will replace it free of charge.
Just tell them you were upgrading to ICS thru kies and when your phone went to reboot it didn't turn on. It's been happening for some reason. People call it the UCLF6 brick bug.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

awesome! being that i am working monday and going to school in the evening, my wife needs something to tell them. so this may work. cant wait to flash again. it was becoming more than a habit
specter07 said:
Do you have AT&T warranty? Wait nvm, you got a 1 warranty so AT&T will replace it free of charge.
Just tell them you were upgrading to ICS thru kies and when your phone went to reboot it didn't turn on. It's been happening for some reason. People call it the UCLF6 brick bug.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Click to expand...
Click to collapse

Smittiegee19 said:
Thanks for all the help guys. I have had this awesome phone for 5 weeks, so I am passed the 30 day "trial" period ATT allots you, but I think being a customer for about 15 years may pay off. If not JTAG will work, because I think Sammy will charge me because it had been flashed, and thus warranty voided. Will let everyone know of my successes after Monday evening when I attempt the upgrading to ICS and now it's not working thing.
Going back to Apple for a few days is about to kill me.
Click to expand...
Click to collapse
I'm not sure how tough Samsung is on this. I had a custom rom on mine, running fine for a month or so. One day, I go to grab my phone off the dresser and it's so hot I can barely hold it. I powered it off, let it cool down, and went to power on and got nothing. I had a jig and tried it to no avail. Finally, I called ATT and told them what happened. They sent a new (well, refurbished) phone, and I sent mine back to ATT. I was so worried they were going to charge me since it was rooted and running a custom rom, and my wife HATES that I flash and just looks for a reason to get me to stop, but I never heard anything else about it. They said on the phone that it sounded like the processor ws fried. You could use that story too.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

Ahh, got my phone back. AT&T gave me a bit of a hard time, but oh well that is what a warranty if for. Back to flashing away! Loving MindMajic's!

Smittiegee19 said:
Ahh, got my phone back. AT&T gave me a bit of a hard time, but oh well that is what a warranty if for. Back to flashing away! Loving MindMajic's!
Click to expand...
Click to collapse
Nice!

Is there anything that can be done with a bricked Flex 2?

I was tired and very short on time and got careless. I tried to unroot my Flex 2 by using the LG flash tool but because I didnt read enough, I did it wrong and now my phone wont turn on, wont charge, and cant get into download mode.
Should I put it in a drawer and wait until someone figures out how to unbrick or sell on ebay as broken? Kind of depressed right now...

cardboardbox said:
I was tired and very short on time and got careless. I tried to unroot my Flex 2 by using the LG flash tool but because I didnt read enough, I did it wrong and now my phone wont turn on, wont charge, and cant get into download mode.
Should I put it in a drawer and wait until someone figures out how to unbrick or sell on ebay as broken? Kind of depressed right now...
Click to expand...
Click to collapse
I guess you should do that.
You didnt specify which variant you have too...

Alex_XV6700 said:
I guess you should do that.
You didnt specify which variant you have too...
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Click to collapse
LS996

Would taking the battery out help at all?

cardboardbox said:
Would taking the battery out help at all?
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Click to collapse
Only way is to send it in for repair woth LG...I JUST GOT MINES BACK FROM THEM...GOOD AS NEW

bountyman334 said:
Only way is to send it in for repair woth LG...I JUST GOT MINES BACK FROM THEM...GOOD AS NEW
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Click to collapse
How much did it cost? Or did they do it under warranty?

They repair it under warranty.
Usually phones have 1 yr factory warranty, so bountyman has sent it twice if im not mistaken.
If you're in the US send it in for repair.

I've just sent mine off for repair.
I bricked it editing system files, tried to use the flash tool but it didn't work so just took it straight to the store and they sent it off no questions asked.
The only problem now (aside from not having my phone) is that this time of year it can take up to 2 weeks to get it back.
If you are worried about them refusing because you voided the warranty, just tell them that you installed an official update and it wouldnt work after that. They can't argue if you make it look like it's their fault.
I'll admit it's wrong to lie but, it's an expensive phone.

thanks for the replies. I've started the repair process via email, had to ask them if I could still do it without proof of purchase and they said they will look up IMEI to verify manufactured date (it was 04/2015). Email support must be somewhere across the globe from me because I got a very fast response at 1am CT but no response during business hours.
I've learned my lesson. No rooting or unrooting as long as I have little kids that wear me out and leave me with no time to research.

cardboardbox said:
thanks for the replies. I've started the repair process via email, had to ask them if I could still do it without proof of purchase and they said they will look up IMEI to verify manufactured date (it was 04/2015). Email support must be somewhere across the globe from me because I got a very fast response at 1am CT but no response during business hours.
I've learned my lesson. No rooting or unrooting as long as I have little kids that wear me out and leave me with no time to research.
Click to expand...
Click to collapse