Sad that I broke the screen of my Galaxy S3. The phone just slipped and fell on the floor. Screen got cracked.
Called the local service center and got a quote of Rs.6600 (~$120) for the replacement of screen.
I went to Samsung Service center (#139,Sterling Heights, Opp To Hindu, Infantry Road, Bangalore - 560001). I had spoken to the manager there (Mr. Manasa Reddy) 3 times in the last week or so and every time he picked up the phone and answered my questions politely. Prior to that I had called Samsung India service line. They gave me the name, address, number of all the Samsung authorized outlets in Bangalore including the number of Mr. Reddy.
After getting there, I was called-in within two minutes by the staff at the counter. I showed her my phone and told her that I wish to change the screen. I also requested her to call Mr. Reddy so that I could've a chat with him. I requested Mr. Reddy to have the technician replace the screen in my presence. He obliged by actually having the technician come out and do the job in front of me. The technician's name is Murthy. Awesome guy. Did the job perfectly. Also gave me enough time to test the phone. I came out impressed with Samsung's service (this particular center). I would highly recommend this center.
The screen replacement took 15 minutes. Basically the guy removed the motherboard and peripherals and put the same on the new screen. No removing the old screen with a blower and stuff. Neat work. It's expensive but Samsung has done a good job in designing the phone in such a way that you just need a screw driver and a small plastic picker.
Finally the technician removed the model/serial # sticker from the old chassis and stuck it on the new one.
Hope this info helps people who happen to have broken their Galaxy S3 screen.
fly2shashi said:
Thank you for the information. Even I dropped my S3 , and the screen has got a small crack. I will probably call them with the same quote that you have mentioned here.
And just as you know when I called Samsung folks they did not give me any quote and told that I will have to check with service centers.
Thanks,
Shashi
Click to expand...
Click to collapse
here are instructions as well on replacing just the glass/screen
[HOW TO] [TUTORIAL] S3 Replace Cracked Glass Screen w/ YouTube Video
eatmepls7 said:
So the gorilla glass 2 ain't that reliable huh.
Click to expand...
Click to collapse
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
There is a huge difference between a glass screen being super-resistant to scratches and being able to withstand being dropped onto a stone floor from 4 foot
There is glass that can put up with that kind of abuse - the military puts it into the windows of IED-resistant transport - but your phone would be about 8 inches thick and weigh 10 kilos
I'm glad to hear that Samsung has made it so easy to replace the screen. i had to replace the screen on my old Palm Pre and it was a bit of a nightmare.
Just going to Close this Thread....
Thank You and Yes Closed.
Related
I'm not sure how many of you have heard it but a user was on a call and his droid 2 exploded and some of the glass cut his ear causing a hospital visit and 4 stitches. As a Electronics Engineer I doubt anything except the battery could cause such a explosion. But I'm not very knowledgeable on the LCD etc and to what the potential danger is for explosion.
I'm sure this will hit main stream media by tomorrow and if it is proven to be accurate and true, this is going to be a big hit for Moto and maybe cause for concern of others using the same possibly defective hardware.
Here is a video of a news clip. http://www.the33tv.com/videobeta/919e261e-2d3d-422a-bc61-f3c62612039c/News/12-02-10-Cell-Phone-Explodes
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
After some more investigating on Google I think this will turn out to be a fraud or scam. I can't see how the explosion could have came from the inside of the phone with enough force to crack the screen and the phone is still working. Most of these rare instances are related to the battery exploding. If this was the case the device would not function at all.
I suspect this guy damaged the device put it up to his ear and made it cut himself and try to make people believe it exploded.
We will see???
...I dont know what to make of that story. It seems to me that the screen is intact making and "explosion" kinda not possible. It sucks that this day and age we cant just take someones word on what happened but face it, the worlds full of people trying to get rich quick. Cant say that this is what this couple is doing...but looking at the phone, seems more like he dropped it and now wants a new phone for free.
I dont know..I suppose Verizon can release to Motorola his call records under a courts order and that would be the first step..see if he actually placed a call at around that time.
The other thing, If I was in my driveway and my phone explodes on the side of my head I am not going to leave my house and travel to my wife for her to tell me what happened lol, I am going to go inside my house and look in the mirror to see what the hell just happened to my head..thats just me though I guess?
He had to have smashed it in his pocket and answered a call thereby cutting himself on the glass.
considering that the Moto Droid line uses Gorilla Glass it really makes me wonder how the hell that happened without destroying the phone. one of my buddies who drives for another company accidentally ran his D2 over and the only thing that was still good was the screen. my guess is this dude is pissed about Verizion dropping the D2 and releasing the D2 Global with better specs and is trying to get out of his 2 year contract and get a payday on top of it.
he must've been overclocking the sh!t out of that droid2 3.0ghz maybe seriously who do you sue verizon or google whoever it is i'll say thanks for the riches ya dig.
Hi folks,
I've had my Sensation for 3 days tops and something has happened to the back cover. It doesn't wipe off, have absolutely no idea what caused this.
Pretty poor considering it's two days old and treated with kid gloves, couldn't have looked after this phone more if I tried. Crazy.
My GS2 is still prestine, not a mark or scuff anywhere.
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
Nothing like that on either of my two back covers. I'd get it exchanged.
Spekko said:
ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
Click to expand...
Click to collapse
ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
Yeah I'd ask HTC to supply you a new one, not acceptable really. Probably only a minor problem on a select new units because the build quality is usually top notch.
I've emailed HTC via the customer service channels on their site and attached a pic. See how it goes. Sending the entire phone back would be ridiculous. Cost them more in shipping, hassle and man hours.
I had a similar issue I think with my original cover. I had it less than 10 days, always on micro cloth etc. and I had a spot in the back cover. Of course everyone here will tell you it is something you are doing wrong but I handle my phones with the greatest care and always get top dollar for resale.
In the End HTC sent me a new cover and I have not had anymore problems so far, knock on wood..
T-Mobile have said I would need to replace the whole handset if I go through them. I hope HTC have a better answer, got it setup how I like, the battery is warmed up and broken in nicely too.
Arthur Hucksake said:
ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
Click to expand...
Click to collapse
i sent it back rooted with a custom rom and all that ish to my carrier, wasnt still going to waste time going to stock,. Tried going through htc first to see if they could just send me a new cover, but they fail in south africa :/
Hi there, just thought I would share this with you and ask what you think.
So, I have a Moto G 3rd (bought it a month ago), I quite liked it and was a good upgrade from my original Moto G. However, I never expected it to be so fragile. After one small fall (like 30 cm) my screen seems to be completely messed. I mean the display, as outside the phone is just fine, no cracks or anything, and it was the first time I dropped it. Here's a picture:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This is really disapointing, and I'm in complete shock, as probably warranty won't cover it and the phone was a major investment for me. Has any of you had a similar experience? Is the moto G not as resistant has it once was? The original one could take a LOT of damage, and it just dying like this on me breaks my heart.
So, what should I do? I contacted Motorola on the website and after a long talk they basically just told me to go to the store where I bought it, which I'll do thursday (it's far from where I live), but I fear they won't offer help. If they don't, is there a way to still send it to Motorola and pay for the repairs? I've tried china replacements on other phones and was never quite satisfied, and this is a new phone :/
Thanks for reading, needed to share my pain!
That's exactly what happened to my previous phone (samsung galaxy s3 neo). Screen was ok, also because it was protected by a tempered glass, but the lcd broke and only showed a few purple lines.
Unfortunately, the outside screen spare was quite cheap (30 euros) while the lcd repair was 120 euros, so I decided to buy the moto. A bumper should protect from this kind of accident.
I'm afraid it's bad news.
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
tiago_c said:
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
Click to expand...
Click to collapse
Great news, let's keep finger crossed and hope they can fix it for free.
Hi again!
Just here to tell you guys I got my phone back and the repair was covered by warranty! Hope my story helps if anyone runs into similar trouble. It was fairly quick too! (2 weeks)
Bear in mind my phone only had 1 month and was in really good shape (no scratches).
Hello everyone as many of you know (or maybe not) I used to be an active member in here posting everywhere I could poke my head into... I even run the index (which I still have yet to add mokee and cm 13 its coming soon just shows how inactive I have been.) a while back ago I posted about breaking my Moto X Pure and it was even suggested I don't make this post because that post exists... (you can find that post here) Quite recently I managed to break this phone again. the first time the digitizer (or whatever the name is) stopped working from a small crack at the top of the screen... This time the digitizer stopped working but the whole screen was shattered.... I have been phoneless since Tuesday when I dropped it from waist height (I'm 5'3 waist height isn't that high) in a case on a flat surface... Instead of me going and replacing the screen AGAIN or buying a brand new phone (whats the point if they break so gosh darn easily) I forked up some money and bought myself a Gold Nexus 6p. I will still be maintaining the Index to best of my abilities however I think it is understandable if I am not as active as usual... Yes I have pictures no the person in the pictures is not me...
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
This phone is very fragile, I also made a post about it http://forum.xda-developers.com/moto-x-style/general/display-extremely-fragile-t3321448
Bad luck mate, I have dropped mine twice already and it is still going strong. Did you pay for the warranty?
Sent from my XT1575 using Tapatalk
OMG, by AK-47?
You could try adding some of that stuff used to repair cracks in windshields. Makes those nasty buggers just disappear. Worth a shot!
If you already have the tools, why not replace the screen again? you could buy 5 or 6 screens for the price of a new phone.
WelcomeToTheSkye said:
Hello everyone as many of you know (or maybe not) I used to be an active member in here posting everywhere I could poke my head into... I even run the index (which I still have yet to add mokee and cm 13 its coming soon just shows how inactive I have been.) a while back ago I posted about breaking my Moto X Pure and it was even suggested I don't make this post because that post exists... (you can find that post here) Quite recently I managed to break this phone again. the first time the digitizer (or whatever the name is) stopped working from a small crack at the top of the screen... This time the digitizer stopped working but the whole screen was shattered.... I have been phoneless since Tuesday when I dropped it from waist height (I'm 5'3 waist height isn't that high) in a case on a flat surface... Instead of me going and replacing the screen AGAIN or buying a brand new phone (whats the point if they break so gosh darn easily) I forked up some money and bought myself a Gold Nexus 6p. I will still be maintaining the Index to best of my abilities however I think it is understandable if I am not as active as usual... Yes I have pictures no the person in the pictures is not me...
Click to expand...
Click to collapse
What case were you using? I'm figuring out which to buy right now and it'd be nice to know which ones to stay away from.
a case isn't gonna protect your screen from impact. you should still get a tempered glass screen protector
Hello guys my mobile touch screen not working i did everything but nothing happend what shoud i do now.
i did factory reset
i did samsung a536bva50 firmware update 13 android version
now i am trying android 12 old version becus 13 nothing happend i am so confused
please help me :/
Thanks
update i just update again android 12 nothing happend i thin i need replace screen WTF
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
Rayn Smith said:
update i just update again android 12 nothing happend i thin i need replace screen WTF
View attachment 5802309
Click to expand...
Click to collapse
I'm going to say you probably dropped it and it broke the touch screen. I had a similar issue where I dropped my A53 from 3 feet, no visible damage at all to the case, screen protector or phone at all, but the battery would drain over 20% overnight just sitting on my nightstand and Wi-Fi was broken. I tried resetting, nothing worked.
Your next step is to register your phone on the Samsung website, request a repair, and they will send you a prepaid shipping box to send it out to their repair center, and you should get it back in about a week.
The A53 isn't durable at all. It's a nice phone, just don't drop it from more than 18 inches.
mewcatchew said:
I'm going to say you probably dropped it and it broke the touch screen. I had a similar issue where I dropped my A53 from 3 feet, no visible damage at all to the case, screen protector or phone at all, but the battery would drain over 20% overnight just sitting on my nightstand and Wi-Fi was broken. I tried resetting, nothing worked.
Your next step is to register your phone on the Samsung website, request a repair, and they will send you a prepaid shipping box to send it out to their repair center, and you should get it back in about a week.
The A53 isn't durable at all. It's a nice phone, just don't drop it from more than 18 inches.
Click to expand...
Click to collapse
yes my son drop it
mewcatchew said:
I'm going to say you probably dropped it and it broke the touch screen. I had a similar issue where I dropped my A53 from 3 feet, no visible damage at all to the case, screen protector or phone at all, but the battery would drain over 20% overnight just sitting on my nightstand and Wi-Fi was broken. I tried resetting, nothing worked.
Your next step is to register your phone on the Samsung website, request a repair, and they will send you a prepaid shipping box to send it out to their repair center, and you should get it back in about a week.
The A53 isn't durable at all. It's a nice phone, just don't drop it from more than 18 inches.
Click to expand...
Click to collapse
i went chinese shop they said me mother board problem
Rayn Smith said:
i went chinese shop they said me mother board problem
Click to expand...
Click to collapse
Why didn't you send it to Samsung? It's under warranty.