What is the minimum # of pixels dead to qualify for warranty exchange? I see one when brightness is lowest but I don't see it on higher settings.
Sent from my SGS3 using Tapatalk 2
I don't know what the official number is but my friend had a razr maxx with one stuck pixel and they replaced it without a problem.
Sent from my SCH-I535 using Tapatalk 2
Ya I don't think it's like a t.v bud. There is no minimum on it. I mean it's a 5 inch screen one pixel is massive on this thing where as you wouldnt notice it if it was a 60 inch screen.
Sent from my SCH-I535 using Tapatalk 2
Ok imma get warranty exchange done...I can't stand it anymore.
Sent from my SGS3 using Tapatalk 2
Use an app titled "Display Tester" to pinpoint any dead pixels on your replacement model to spot them easily.
Sent from my SCH-I535 using xda app-developers app
I just realized my 1 week old replacement device (first gs3 had that screen gap thing) has a stuck/dead/black pixel on the screen. Currently working on getting it warrantied.
EDIT: 1 tweet, 1 DM, and 1 call later, and a replacement phone is on the way. Damn that was fast service. Props to VZW's twitter team for that.
Related
I have a dead pixel on my HOX. Do you think ATT will do an exchange for this problem and is it covered under warranty? Also I'm still in my 30 day window.
they most likely will. i cant be 100% sure cause ive never had to take a device back to AT&T
AT&T will do 2 exchanges within the 30 days then you'll have to warranty it out. 99% of the time for a dead pixel AT&T will exchange it.
Sent from my HTC One X using xda premium
If they don't, return it and get your money back. Then go and buy elsewhere.
Sent from my HTC One X using xda premium
Anybody else out there having amazingly bad luck with your GS3? I just got a 3rd refurb and it came with the power button loose, and fell off in under 3 hours when I tried to use it. They are sending me a new unit instead of a refurb this time - priority overnight. This is the 2nd one I've had with a power button that came off! #2 just rebooted randomly more-and-more every day until I gave up figuring it out after a factory reset and "Safe Mode" start - it would still reboot just sitting there. *SMH* :silly:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
i have zero problem with my Quad Core S3 i9300.. loving it
Mine has been perfect.
I've been having bad luck as well. On my 3rd...
On my first, no issues whatsoever.
TheLynxy said:
On my first, no issues whatsoever.
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Click to collapse
Same here....
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
How did I get a new one?
ihavenewnike said:
How you get a new one... lucky
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
Jumped up and down, calmly getting elevated from first-line tech until I got the "customer advocate". She agreed that if I had gotten two defective "recertified" phones, I deserved to have a real (new) one. I had to agree to a two year contract, which in my case only adds 9 weeks to my commitment and they agreed not to change my TOS. Basically they did an end run around themselves, because it will look like I upgraded my phone again, allowing them to ship a new unit. *SMH*
Already 4? That's sucks man. I'm on my 15th RAZR maxx...
Sent from my Maxxed Out Razr!
Sorry to hear about your bad luck...hopefully they'll get it straightened out for you!
Dovigoldberger said:
On my second but I messed up the first when I installed cm10 so I just went to Verizon and they gave me a new one
Sent from my htc_jewel using xda premium
Click to expand...
Click to collapse
Do you suppose these type of returns are what prompts Verizon to keep the bootloader locked down? If I were Verizon I'd sure want to.
If you want to see bad Quality control you guys should see this: https://www.youtube.com/watch?v=rDxJoGv3FLA
That took forever to get replaced even with issues every day like that.
I have had a perfect one since release day
On my 4th aswell
Sent from my SCH-I535 using Tapatalk 2
I've had my GS3 since launch day and haven't had a single issue yet. Maybe the Otterbox helps..?
Sent from my SCH-I535 using xda app-developers app
4 already?!?! That sounds like a seriously bad run of horrible luck..... Hopefully #4 is a keeper!!!!
Sent from my SCH-I535 using xda app-developers app
FormeriPhoney said:
I have had a perfect one since release day
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Click to collapse
Likewise, maybe we just got lucky...
Mines perfect no black spots or power button issue.but I will be on the look out for them two issues to happen.maybe our phones arnt as indestructible as thought.maybe time for a case n protector. any recommended?
Sorry if I hijacked thread with my question...
Sent from my SCH-I535 using Tapatalk 2
mine has this weird line going down the left side of the screen
its only noticeable if you have a light source shinning on it and holding the device at an angle, doesn't effect viewing quality at all
slightly annoys me but im not about to return it and get a scratched up refurb phone in return
So I sent back one already for this and my referb I got back is not nearly as bad but they are still there. Basically, when I am using the phone in a dark area and the screen gives black , not off, there are black dots on the screen. This one is not nearly as bad but is it worth trying another one?
Opinions?
Sent from my SCH-I535 using xda app-developers app
I think it's common for Super AMOLED screens to have them. Mine does at least
Deathbynukes said:
I think it's common for Super AMOLED screens to have them. Mine does at least
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Click to collapse
Well my first one was TERRIBLE with them. There was one that took up about 1/3 of the screen and looked like someone took a swab of paint and spread it around underneath the glass. This one just has a few small dots that are black
Sent from my SCH-I535 using xda app-developers app
Mine literally has NONE!!!! Lucky me I guess
Sent from my SCH-I535 using xda premium
My GSIII has two relatively small blotches. Very annoying, but from what I understand if I get a replacement it will probably be worse.
jbzcar said:
My GSIII has two relatively small blotches. Very annoying, but from what I understand if I get a replacement it will probably be worse.
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Yea well I heard that vzw knows about the issue and are trying to filter them out so you can try your luck if you want
Sent from my SCH-I535 using xda app-developers app
I just noticed mine having 2 small(ish) ones last night, I just thought it was very odd. So this just happens with Super AMOLED? Is this a panel issue or quality in assembly issue?
http://forum.xda-developers.com/showthread.php?t=1715936
From what I remember from the galaxy s2 the Qualcomm chip actually doesn't do well arraying the colors, compared to exynos.
Sent from my SCH-I535 using Tapatalk 2
Mine has a few small ones but they're only noticeable in a dark gray. I haven't seen it any other time and it's a color is don't see often so I just let it go
Sent from my Verizon Galaxy S3
werdna87 said:
So I sent back one already for this and my referb I got back is not nearly as bad but they are still there. Basically, when I am using the phone in a dark area and the screen gives black , not off, there are black dots on the screen. This one is not nearly as bad but is it worth trying another one?
Opinions?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I see a few on mine also in the same situation(black screen but not off). I don't see them very much though. I guess I got lucky and got small ones. (one of the only situation a guy likes to admit he has small ones lol)
Was browsing the xda app today on the dark theme and I found two dead black spots on my screen. Thankfully they only show up on very dark grey backgrounds and are black. Tried all the dead pixel finders on the market but they don't show up on those...very odd.
Now comes the decision if I fake some things wrong to get a returb or keep it until it gets worse...
Sent from my SCH-I535 using xda app-developers app
duarian said:
Was browsing the xda app today on the dark theme and I found two dead black spots on my screen. Thankfully they only show up on very dark grey backgrounds and are black. Tried all the dead pixel finders on the market but they don't show up on those...very odd.
Now comes the decision if I fake some things wrong to get a returb or keep it until it gets worse...
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
You sure it's not a bubble or mark under your screen protector? I have 2x small black dots as well but it's from aforementioned.
Sent from my Rooted, Synergized (1.7) and now unlocked bootloader VZW S3!
duarian said:
Was browsing the xda app today on the dark theme and I found two dead black spots on my screen. Thankfully they only show up on very dark grey backgrounds and are black. Tried all the dead pixel finders on the market but they don't show up on those...very odd.
Now comes the decision if I fake some things wrong to get a returb or keep it until it gets worse...
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
This is a common occurrence from what I know. There its actually a whole other thread about this same thing from a couple of days ago. I wouldn't exchange it because it's 50/50 whether you'll get one that's better or worse.
Sent from my SCH-I535 using Tapatalk 2
So why does his happen to all the new expensive phones???
Sent from my LG-P999 using xda premium
Has something to do with the manufacturing process of the AMOLED screens. Fairly normal from what I have read on here.
Sent from my SCH-I535 using Tapatalk 2
My phone has the same issue. Several dark patches all over on a dark background while in a dark room. That is the only time i ever notice it; doesn't bother me in the least. Other people have sent in phone after phone, every one of them having these these splotches.
It's from the way they glue the screens together and the glue doesn't dry or something in areas.
KRAZYADROIDMASTER said:
So why does his happen to all the new expensive phones???
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
This happens to all phones, and led/lcd screens for that matter. People just notice and complain more (rightfully so) on more expensive models. 2 of my last 3 phones before this had at least 1 dead pixel.
You should be able to replace it under warranty, no?
Personally my worst fear isn't dead pixels though, it would be waking up to find a naked Rex Ryan fondling my feet...
turbosrrgood said:
This happens to all phones, and led/lcd screens for that matter. People just notice and complain more (rightfully so) on more expensive models. 2 of my last 3 phones before this had at least 1 dead pixel.
You should be able to replace it under warranty, no?
Personally my worst fear isn't dead pixels though, it would be waking up to find a naked Rex Ryan fondling my feet...
Click to expand...
Click to collapse
It its replaceable but you're taking a chance at getting a phone with worse blotches. The OP in this thread had blotches on his replacement phone too.
http://forum.xda-developers.com/showthread.php?t=1833031
Sent from my SCH-I535 using Tapatalk 2
Wow haha, I posted this before I want to sleep and didn't think I would even get any replies. I am extremely relieved to know I'm not the only one.
I went through 4-5 droid x2's because of dead red pixels so I was really hoping to avoid this again. However since its a common issue I'm less worried. Thank you guys!
Sent from my SCH-I535 using xda app-developers app
The blotches are different than dead pixels. Dead pixels are an instant replacement even if just 1.
That's actually a "problem" with all super ambled screens. It happens when the screen isn't lit correctly or bright enough. It's normal and hhappens on all of the screens.
Sent from my SCH-I535
duarian said:
Wow haha, I posted this before I want to sleep and didn't think I would even get any replies. I am extremely relieved to know I'm not the only one.
I went through 4-5 droid x2's because of dead red pixels so I was really hoping to avoid this again. However since its a common issue I'm less worried. Thank you guys!
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I was the OP of the other thread that was linked to and i did end up getting it replaced with one that was not nearly as bad. if you have any questions about it you can PM me
Welcome to the crappy world of OLED screens. Why the industry has not moved to slcd2 I don't know...
Sent from my SCH-I535 using Tapatalk 2
I noticed this on my new s3 while loading gta3 on a very dark background, I saw maybe 2-3 small dark circles no bigger then a grain of rice. I didn't think much of it nor do I now since my entire screen seems to display everything just fine.
Still interesting to learn some flaws of today's latest technology, who knew it could be something as simple as gluing parts togeather.
Sent from my SCH-I535 using XDA Premium App
Mine looks like a murder scene...
JohnnyTToxic said:
Mine looks like a murder scene...
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Click to collapse
Are you being racist, implying murder scenes have a bunch of black groupings?! j/k
-Sent from my Synergistic SIII
Long story short, I broke my LCD trying to fix the digitizer. I ended up without a phone for a week while waiting for a whole new digitizer and LCD combined...
Worked fine for about a month or so but now is making the phone glitch to the point where its unusable besides voice actions.
I don't care about having the latest and greatest, but do you think around $200 for a used SGNexus is good for the money?
I ABSOLUTELY need unlimited data. Otherwise, I'd have the SGS3 by now...
Sent from my ThunderBolt using Tapatalk 2
Not a bad deal. If you cam deal with signal issues.
Sent from my ADR6400L using Tapatalk 2
disconnecktie said:
Not a bad deal. If you cam deal with signal issues.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Would it matter if I have great 4G signal where I am now?
I have heard that even in an area with excellent coverage it still doesn't get a good signal. Someone correct me if I'm wrong.
Sent from my ADR6400L using Tapatalk 2
gfro9191 said:
Long story short, I broke my LCD trying to fix the digitizer. I ended up without a phone for a week while waiting for a whole new digitizer and LCD combined...
Worked fine for about a month or so but now is making the phone glitch to the point where its unusable besides voice actions.
I don't care about having the latest and greatest, but do you think around $200 for a used SGNexus is good for the money?
I ABSOLUTELY need unlimited data. Otherwise, I'd have the SGS3 by now...
Sent from my ThunderBolt using Tapatalk 2
Click to expand...
Click to collapse
I'd say go for it. Nexus is a great product IMO. I've heard other people say nothing but great things about that phone. Others may disagree but, who knows how your signal will be until you try it. Instead of upgrading my bolt I went and bought a Nexus 7 for 250.00 brand new. Couldn't be happier
Sent from my Nexus 7 using Tapatalk 2
heath2805 said:
I'd say go for it. Nexus is a great product IMO. I've heard other people say nothing but great things about that phone. Others may disagree but, who knows how your signal will be until you try it. Instead of upgrading my bolt I went and bought a Nexus 7 for 250.00 brand new. Couldn't be happier
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
I plan on getting a nexus 7 for Christmas when I get my bonus.
Sent from my ADR6400L using Tapatalk 2
That's not bad. You can ALWAYS negotiate with people. If you can talk them down to $150, snatch it.
They are good phones.
Sent from my ADR6400L using xda premium
The razr can be found on eBay for around 200 also. I just picked up a white one in mint condition for 220
Sent from my Thunderbolt using xda app-developers app
disconnecktie said:
I plan on getting a nexus 7 for Christmas when I get my bonus.
Sent from my ADR6400L using Tapatalk 2
Click to expand...
Click to collapse
Yeah their well worth the money. I bought mine Friday night, had bootloader unlocked and rooted yesterday around noon. Haven't flashed any roms on it yet lol
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