TF700 and TF201 Dock Issue - Asus Transformer TF700

I am running into an issue where I picked up the $99 Best Buy Special, and it is not working.
The device connects, and shows it is connected, but does not work. Here are the symptoms...
- No keys work on keyboard.
- Touch Screen does not work
- Touch Pad does not work
- Does not display dock version
- Shows dock icon in task bar
- Batteries on both devices show no status and 0%
I have reset the device, ensured i have the .22 update, and connected before power up.
Please see screen shots attached.
Any thoughts? Old Firmware?
Thanks for the help on this.
G

gck1973 said:
I am running into an issue where I picked up the $99 Best Buy Special, and it is not working.
The device connects, and shows it is connected, but does not work. Here are the symptoms...
- No keys work on keyboard.
- Touch Screen does not work
- Touch Pad does not work
- Does not display dock version
- Shows dock icon in task bar
- Batteries on both devices show no status and 0%
I have reset the device, ensured i have the .22 update, and connected before power up.
Please see screen shots attached.
Any thoughts? Old Firmware?
Thanks for the help on this.
G
Click to expand...
Click to collapse
Try charging it first.

Related

[Q] My own keyboard problem

I got my Transformer yesterday and so far I have been happy. I got the keyboard today and when I went to connect it, that's when my issues started. The mouse cursor appears on the screen, the status bar shows the keyboard is attached, and the battery shows that it's charging.
However, the keys and trackpad do not work. I have noticed that if I rapidly press keys while inserting the tablet, I can hear clicks for about 5 seconds, but then it stops. What's strange is I can mount external storage via USB.
I have not rooted my tablet, and I have tried restoring to stock settings, and rerun the update. Not sure what else to do. I'm wondering if anyone else has had this problem
ziffbam said:
I got my Transformer yesterday and so far I have been happy. I got the keyboard today and when I went to connect it, that's when my issues started. The mouse cursor appears on the screen, the status bar shows the keyboard is attached, and the battery shows that it's charging.
However, the keys and trackpad do not work. I have noticed that if I rapidly press keys while inserting the tablet, I can hear clicks for about 5 seconds, but then it stops. What's strange is I can mount external storage via USB.
I have not rooted my tablet, and I have tried restoring to stock settings, and rerun the update. Not sure what else to do. I'm wondering if anyone else has had this problem
Click to expand...
Click to collapse
Maybe you can try the newest FW-V8.2.3.13 with Dock 0209 for solving this problem.

tf300t w/ dock doesn't wake up

I just got my dock and it's wondeful, unfortunately it doesn't wake up with the touchpad or the usb mouse as it does w/ my tf101. I have to press the power button for it. I have latest asus firmware 9.4.3.26-20120416.
I've been looking all over settings controlling this function with no success.
Does anybody have the same issue?
Try settings -> ASUS customized settings -> Mobiledock Powersaving mode, and uncheck that, see if it fixes it.
Already tried that, only works once after rebooting. then just doesn't work anymore. another bug to add to the infamous list of asus android tablets.
jrsalda said:
I just got my dock and it's wondeful, unfortunately it doesn't wake up with the touchpad or the usb mouse as it does w/ my tf101. I have to press the power button for it. I have latest asus firmware 9.4.3.26-20120416.
I've been looking all over settings controlling this function with no success.
Does anybody have the same issue?
Click to expand...
Click to collapse
do you mean you use TF300 dock with TF101?
because your title is tf300, but you mentioned tf101 in thread...
I reported this bug to Asus. It wouldn't hurt if other people reported it also so maybe they fix it quicker.
When opening my tf300 tablet while connected to the keyboard dock on firmware .17
the screen would wake. Now since the OTA to .26 firmware the screen does not wake
when opening he tablet. I have to push the power button to wake the screen.
Customer support suggested a factory reset which did NOT fix the issue. (I knew it
wouldn't).
Don't have the same issue here since disabling sleep on dock under asus settings.
I also have this problem. I also unchecked dock sleep in asus settings. We are missing something here. We will find it.
well im glade i read ALL THE posts. im currently bumping this to get more attention, i agree , my tf101 turns on when opening the screen as well. my tf300 i noticed it day one NOT doing this. i told my wife this is a really good reason to return it. it bugs hard core.
again the issue is opening the tab with dock the unit wont wake automaticly. closing it turns the unit off right. the lazy side of pressing a button is a nag to me.
-jr
Sent from my ASUS Transformer Pad TF300T using Ta
Is this happening to everyone on .26 and upwards? I'm still on .17 and my screen turns on every time I open the lid
psjw12 said:
Is this happening to everyone on .26 and upwards? I'm still on .17 and my screen turns on every time I open the lid
Click to expand...
Click to collapse
Mine works correctly as well.
Any idea how much of a battery drain this is though? The description in the ASUS Custom settings for this says it will conserve battery if this feature is disabled. That always worries me.
tanookitravis said:
Mine works correctly as well.
Click to expand...
Click to collapse
What version are you running? .17 or upwards?
I updated from .17 to .30 and my tablet no longer turns on when I open the lid

Problem with CleanROM Inheritance 3.4.6 please help

Hi everyone!
Please be gentle as i am new to all this My problem is that i'm using CleanROM Inheritance 3.4.6 rom (which is amazing thankyou) with stock kernel but when I restart/reboot my asus tf300t with power supply plugged in i lose the ability to use my notifications/quick toggle menu (which is stock) until i restart my device without power supply.
EDIT: Just realised this only happens when i have my tablet upside down with screen rotation set correct way for viewing upside down and auto-rotate switched off? I use my tablet a lot upside down when plugged in because the power cable then sits on top of tablet allowing me to rest tablet on my chest and use tablet stand.
I now know it's only a small bug but still would like any suggestions on how to fix
Thankyou Richard
richjenks said:
Hi everyone!
Please be gentle as i am new to all this My problem is that i'm using CleanROM Inheritance 3.4.6 rom (which is amazing thankyou) with stock kernel but when I restart/reboot my asus tf300t with power supply plugged in i lose the ability to use my notifications/quick toggle menu (which is stock) until i restart my device without power supply.
EDIT: Just realised this only happens when i have my tablet upside down with screen rotation set correct way for viewing upside down and auto-rotate switched off? I use my tablet a lot upside down when plugged in because the power cable then sits on top of tablet allowing me to rest tablet on my chest and use tablet stand.
I now know it's only a small bug but still would like any suggestions on how to fix
Thankyou Richard
Click to expand...
Click to collapse
Maybe the bottom of your screen isn't as sensitive anymore?
I thought the same but i checked the screen with a multi-touch test app and it's working fine also when the notification/quick toggle doesn't work my sdcard and full!screen icon dissappears? Weird? If someone with the same rom and stock kernel could check on there's and tell me if it's a problem with my tablet alone i would much appreciate it.
My rom is cleanrom inheritance 3.4.6 with everything set to stock within the rom
To clarify i need someone to turn tablet upside down let screen rotate right way then turn off auto rotate, connect charger then restart tablet. This is when my notifications stop working? (Restarting tablet without charger fixes it)
Many thanks
Rich

[Q] Troubleshooting dock charging

Hi,
I have a TF700T, rooted and with android 4.1.1. Since a few days, my dock does not recharge anymore the tablet and I can't even recharge the dock's battery.. If anyone could advise what to test, try or what to do before I contact Asus, I'd appreciate a lot. Here are my current findings..
I did not upgrade firmware recently, and I don't even think I installed new SW right before this event.
When tablet plugged with dock: the status bar still shows icon of dock's battery and even displays the current level (86% 3 or 4 days ago, and now 84%), but the ">>" is greyed out. The keyboard of dock still works perfectly.
Even if battery in man tablet gets empty, the icon of dock battery remains at same level and the >> icon remains greyed out.
If I plug the charger in the dock (still with tablet plugged), the thunder sign in main tablet battery appears, but no charging sign in dock's battery, even after several hours of charging. The main battery can thus be charged with the power cord plugged in the dock.
If dock unplugged from tablet: when plugging the power cord to dock, the orange ledof dock lights up as well, but when I replugged the tablet on the dock, ths status bar still shows same % of battery than before (even after several hours).
I tried re-booting and I tried to use power+vol down then selecting the android icon (among the 4 or 5 icons) in booting menu (note: my tablet is rooted but no other change, ony stock firmware, no special recovery menu, ..).
Anyone has ideaon what could happen ? It's weird that dock cant be reahcrged whereas tablet still displays the "dock being attached" and the % of dock battery level..
Thanks for any help,
ricorico94
ricorico94 said:
Hi,
I have a TF700T, rooted and with android 4.1.1. Since a few days, my dock does not recharge anymore the tablet and I can't even recharge the dock's battery.. If anyone could advise what to test, try or what to do before I contact Asus, I'd appreciate a lot. Here are my current findings..
I did not upgrade firmware recently, and I don't even think I installed new SW right before this event.
When tablet plugged with dock: the status bar still shows icon of dock's battery and even displays the current level (86% 3 or 4 days ago, and now 84%), but the ">>" is greyed out. The keyboard of dock still works perfectly.
Even if battery in man tablet gets empty, the icon of dock battery remains at same level and the >> icon remains greyed out.
If I plug the charger in the dock (still with tablet plugged), the thunder sign in main tablet battery appears, but no charging sign in dock's battery, even after several hours of charging. The main battery can thus be charged with the power cord plugged in the dock.
If dock unplugged from tablet: when plugging the power cord to dock, the orange ledof dock lights up as well, but when I replugged the tablet on the dock, ths status bar still shows same % of battery than before (even after several hours).
I tried re-booting and I tried to use power+vol down then selecting the android icon (among the 4 or 5 icons) in booting menu (note: my tablet is rooted but no other change, ony stock firmware, no special recovery menu, ..).
Anyone has ideaon what could happen ? It's weird that dock cant be reahcrged whereas tablet still displays the "dock being attached" and the % of dock battery level..
Thanks for any help,
ricorico94
Click to expand...
Click to collapse
This sounds very much like a dead battery or battery circuit on the dock. If you still have warranty, get a RMA and return it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
berndblb said:
This sounds very much like a dead battery or battery circuit on the dock. If you still have warranty, get a RMA and return it.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 4
Click to expand...
Click to collapse
I contacted Asus and they advised to first try a full reset and then send it for repair..
I installed free Titanium backup (my tablet is rooted), but I'm confused on what I should do before doing the reset and the tutorials I found on Titanium even confused me more..(if you're aware of a nice tutoriel, link would be welcome, because I found none very explicit on xda and even on the web..)
- Should I perform a full backup of apps only or apps+system ?
- Should I backup manually my personal files (videos ,various docs, pictures,..) before using Titanium ? (for instance to save space and make nbackups smaller?)
- My sdcard is already largely used with only a few GB left. Can I ask Titanium to save directly to a PC ? Or should I use another sdcard (but then, what will happen to apps installed on sdcard ?) ?
Thanks a lot for your hints.
Ricorico94

TF700 dock issues (freeze, not recognised)

My old TF700 dock stopped working a while ago. I ordered on eBay manufacturer refurbished dock. Problem is - it's not working as it should.
I tried different ROMs:
On Cromi-X 4.7.0 docking tablet causes it to freeze. Screen and hard buttons are not reacting (unless you do hard reboot). When I remove tab from dock it unfreezes and performs actions which were issued when in dock.
On Cromi-X 5 (latest version) it's not working at all, it is not recognised. It charges pas but there is nothing in notification area and keys are not working. Tablet uses screen keyboard.
Same goes for Crombi.
Anybody have idea what can be wrong?

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