Database Info

Touchcreen problems tf300t

I'm having serious problems with my touchsreen...I was working ok until the last Update, now looks like that someone is touching the screen in the area around 1 inch from bottom up of the screen,,,
The problem makes the tablet behave really weird and sometimes seems impossible to work with it...
PLEASE HELP

Try restarting the tablet or doing a cold boot (power on holding the power key and volume down),
If the problem persists, you may have a faulty unit.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

KindaUndisputed said:
Try restarting the tablet or doing a cold boot (power on holding the power key and volume down),
If the problem persists, you may have a faulty unit.
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
How do I do That... When I Do it, apears 4 options.. wich one should I select?

luizfpg said:
How do I do That... When I Do it, apears 4 options.. wich one should I select?
Click to expand...
Click to collapse
Don't push Vol+ after doing the Vol-/Power combination, and the unit will automatically cold boot after the text appears.

While it may be a software issue it may also just be weird timing. I had the same issue on mine where it looked like phantom touches on the screen and it happened right after the .26 update. Hard boot, factory reset etc did not clear up the issue. It started randomly but soon happened all the time. Sent it back to Asus, they repaired it (bad digitizer) and sent it back in 2 weeks.

hkusp40cal said:
While it may be a software issue it may also just be weird timing. I had the same issue on mine where it looked like phantom touches on the screen and it happened right after the .26 update. Hard boot, factory reset etc did not clear up the issue. It started randomly but soon happened all the time. Sent it back to Asus, they repaired it (bad digitizer) and sent it back in 2 weeks.
Click to expand...
Click to collapse
Weird thing happening,,,, when I conect the device in my Laptop Via USB... the problem seems to Disapear..... Anyone...take a guess???

what happens while you connect it to the charger and charge it? Does it again work properly?

ecb116 said:
what happens while you connect it to the charger and charge it? Does it again work properly?
Click to expand...
Click to collapse
I selected the option to show the area where the screen is been touched... and when the problem apears... a line of white dots apears in the screen ( meaning that the tablet feels that is been touched in that line)...
Right now the tablet seems to be working ok but I'm sure that the problem is not solved.... I will do some observation and will give more clues latter...

luizfpg said:
I selected the option to show the area where the screen is been touched... and when the problem apears... a line of white dots apears in the screen ( meaning that the tablet feels that is been touched in that line)...
Right now the tablet seems to be working ok but I'm sure that the problem is not solved.... I will do some observation and will give more clues latter...
Click to expand...
Click to collapse
Yep... seems that when the device is conected via the charging/data cable the problem disapears...

f
There is a known twitchyness problem that happens when it is charging. I just sent mine in today hoping to get it fixed under warrrenty. Mine does the magic finger dance too, but it goes away if you gently flex the screen one way or the other. I can also make the problem happen by flexing it the other way. So its a hardware issue for me.

rob ben said:
There is a known twitchyness problem that happens when it is charging. I just sent mine in today hoping to get it fixed under warrrenty. Mine does the magic finger dance too, but it goes away if you gently flex the screen one way or the other. I can also make the problem happen by flexing it the other way. So its a hardware issue for me.
Click to expand...
Click to collapse
Yep... mine seems to have the exact same problem... icluding the flex thing.... as soon as you have an answer about your device let us know...

Stuck power button

I had TF700 for only 1 month and the power button already got stuck in.
How is this possible ?

jodvova said:
I had TF700 for only 1 month and the power button already got stuck in.
How is this possible ?
Click to expand...
Click to collapse
Just to avoid this incident, I use awesome on/off. I recommend it. Hope you could repair it soon.
Sent from my ASUS Transformer Pad TF700T

jodvova said:
I had TF700 for only 1 month and the power button already got stuck in.
How is this possible ?
Click to expand...
Click to collapse
It's called a defect... It happens. While the buttons on the TF700 *are* flimsy, I don't believe I've heard of any other complaints of a non-working power button, so I think it's safe to say that this isn't a common issue.
To be honest, I don't use my physical power button much and hardly ever use the physical volume buttons. When at a desk at work or at home, my bluetooth mouse automatically wakes the device and I turn it off with the lock button on the dock. The screen also automatically turns off and on when you open or close the docked device.
So, the only time that I use the physical power button is when I turn the device of/off when it undocked, which isn't very often...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Mine is the same it still works just needs a little more pressure
Sent from my HTC One X using XDA Premium HD app

The power button still works, but requires some pressure to turn device on/off. It feels more like a sensor button now, i.e. if I press it, it doesn't travel down at all.

Your tablet is still under warranty if it's only a month old - just get Asus to fix it and be done with it. No amount of complaining in this forum will fix it!
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

jtrosky said:
Your tablet is still under warranty if it's only a month old - just get Asus to fix it and be done with it. No amount of complaining in this forum will fix it!
Click to expand...
Click to collapse
I had to unlock it to make it work faster. Is it still under warranty ?

jodvova said:
I had to unlock it to make it work faster. Is it still under warranty ?
Click to expand...
Click to collapse
No, not if you unlocked it.
However, you *can* purchase a SquareTrade warranty up to 90 days after purchase, in some cases. You may want to look into that... I forget what the exact terms are - sometimes you have up to 30 days after purchase and in some cases you have up to 90 days after purchase...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

[Q] ***HELP*** Transformer won't turn on.

My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...

cabo8243 said:
My transformer will not turn on. I used it a couple days ago but don't remember if I fell asleep or powered down. I went to turn back on this morning but there is no response. If I plug in the charger I can see the light come on. Also if I hold the power button it will give a quick vibrate after about 10 seconds. Has anyone else had this problem?
Its rooted and unlocked. Any help is appreciated, thanks in advance for your time.
I forgot to mention that there is nothing being displayed on the screen at anytime whatsoever...
Click to expand...
Click to collapse
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?

rickymh19 said:
Try cold booting it? Turn it off and then turn it on while holding the volume down button.
Try connecting it to your laptop, see if detects it???
Maybe its a software app thing?
Click to expand...
Click to collapse
Already tried both. Problem is, is that there is no way to see if the device is even powered on... The battery meter on the screen doesn't even show up when its plugged in/charging...

Wow....that sucks.
If your computer doesnt detect it, then idk what you could do.... cuz if it did, then you could try to use adb to try and restarting t.
It sucks that its unlocked or i would have said to just contact asus to get it replaced.
Other than that, its hard to say...sorry man.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD

Mine did the same thing today. Hold down Power, Volume Down, and Volume Up for a few seconds to force a reboot. It got mine going.
Sent from my ASUS Transformer Pad TF700T using XDA Premium HD app

Tried hitting the reset? It's in the little pinhole above the hdmi.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2

Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..

cabo8243 said:
Held down power, volume down, and volume up at the same time.
Then tried the paper clip in the reset button by the hdmi input.
Then I tried both ideas again with the charger plugged in....
Frustrating. Unless someone has anymore ideas I may just try and send it in. Hopefully they cant tell if its been unlocked or not because nothing is being displayed..
Click to expand...
Click to collapse
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.

Sorry friend, seems like you are in real trouble. I had a very similar problem, my only solution was to exchange it:
http://forum.xda-developers.com/showthread.php?t=2203565
As you have unlocked yours, the warranty is no longer valid, and although Asus will fix it, you will have to pay to get it done. Since I'm on my second TF, and it even has had a problem that nearly bricked it, I am simply afraid to unlock it while still within the warranty period.

Might get lucky and see something with it connected to the HDMI port.

neo1738 said:
You can't send to ASUS when you use unlock tool they get your S/N and save it in case something like this happens. The only way I can see around this would be if you bought it at a Best Buy. They maintain 1 year manufacturer warranties if you bought from them so you could feasibly take to geek squad/Customer service and say it just stopped working. They wouldn't have record that you unlocked the tab. You would most likely need the receipt or some confirmation you bought it there though. Good luck.
Click to expand...
Click to collapse
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.

lafester said:
Best buy does not honor mfg warranty they tell you to call asus.
I currently have a dead tablet as well.
Click to expand...
Click to collapse
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970

They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.

I had the same problem. Tried all the ideas mentioned above. I then put it on the charger for a day and afterwards it just booted like nothing had happened.
(mine is not rooted or unlocked)

neo1738 said:
They did with my TF201 and this guys TF700 just a month ago http://forum.xda-developers.com/showthread.php?t=2240970
Click to expand...
Click to collapse
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
flhthemi said:
They took back my TF201 in August last year. I was told by BB it was done under the manufacturers warranty. It really does depend on who you talk to and how you approach them with the problem. Several people had to try different BB stores until they found that one person working there that either knew HOW to do it or was willing to take it back.
Click to expand...
Click to collapse
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.

lafester said:
TF201 is a different tab and basically BB and asus came to an agreement to take them back. The guy in your link got lucky. Probably only got a trade because of the extreme nature of the defect. Fact is you cannot just go into BB and get a new tablet under mfg warranty.
Exactly.
Now for the good news. My tablet came back to life last night after 3 weeks of trying. It was totally dead and wouldn't even vibrate anymore. plugged it in and it actually tried to boot right away but then turned off. Let it charge for a few and tried again and it booted no problem. Battery % is now showing accurately and it has now been running fine for 12 hours.
My problem is I went out and got an HP envy x2 (win8) tab on saturday. Now to decide which to keep... I love the envy but the new quad cores are coming out this fall which should really make it a versatile little laptop. Just don't know if I can live with android now that I have a taste of full win 8.
Click to expand...
Click to collapse
Wouldn't be a problem for me...Asus - Bye bye!:laugh:

I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.

cabo8243 said:
I have received a RMA number and will send it in tomorrow. I will post what happens next when I get word from ASUS.
Click to expand...
Click to collapse
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.

Impact9 said:
Any updates? My TF700 stopped turning on as well. Same recovery efforts, now waiting on the battery to drain. I unlocked/rooted for cleanrom (faster/better). Worked fantastic till last thursday and it refused to turn on in my college class. This could signal my exit from Android even though I have a lot of money invested in apps.
Click to expand...
Click to collapse
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.

cabo8243 said:
I recieved my tablet back from asus. Appears they swapped motherboards and i have a stock tablet again. No charges to me. Took about two weeks. Of course i will try and root/unlock again.
Click to expand...
Click to collapse
Good to hear. Aside from the snappier response of cleanrom my biggest issue with the asus firmware was the waste of screen space on the home screen. It had like a 1" border all the way around that you can't put an icon in and that annoyed me the most of all. Been waiting the battery to go completely dead before I send it in just hoping that fixes it.

[Q] Replacing Dock Battery in T300

I need to replace the battery in the dock of my T300, but can NOT find one.
Sucker went completely flat - unknown to me - and when I started charging it orange blinking light, then solid, but only charge to about 10%, stays orange for days. That's my reason for thinking it's the battery.
Anyone know where I can get one - cheap maybe?
I've searched everywhere. - I really have.

i think your charger works well.
here is a thread about dock battery replacement :
http://forum.xda-developers.com/showthread.php?t=2254398
We could find a C21-TF201XD here :
http://www.adapter-batteries.com/Asus-C21{2d}TF201XD-Laptop-Battery-p-2441.html
Hope it helps

Shuff said:
i think your charger works well.
here is a thread about dock battery replacement :
http://forum.xda-developers.com/showthread.php?t=2254398
We could find a C21-TF201XD here :
http://www.adapter-batteries.com/Asus-C21{2d}TF201XD-Laptop-Battery-p-2441.html
Hope it helps
Click to expand...
Click to collapse
Yes it did, thank you.
I saw the thread, but I'm at a loss to figure out exactly what model dock I have so that I can match battery's.
The number on it: 15100-0304U100 KS - I'd like to not have to take it apart, order battery, put it back together, get battery, take apart etc.

sure, it's not fun to get it open to read the part number, but you have to deal width to not spend 80$ for nothing

a pic from a tf300t review that confirm battery pn :
http://media.bestofmicro.com/A/G/334744/original/dockingstationtf300_disassemble4.png

Shuff said:
a pic from a tf300t review that confirm battery pn :
http://media.bestofmicro.com/A/G/334744/original/dockingstationtf300_disassemble4.png
Click to expand...
Click to collapse
Thanks, but is a T201 the ONLY K/B that will fit a TF300?
Curious even though I'm going to open mine - tried to charge it today and NO light - orange or otherwise - put the tablet on it and then both went orange.

it's not a good idea. tf201 is thiner than a tf300t.
http://www.transformerforums.com/fo...iscussion/20632-tf-201-dock-tf300-tablet.html

Shuff said:
it's not a good idea. tf201 is thiner than a tf300t.
http://www.transformerforums.com/fo...iscussion/20632-tf-201-dock-tf300-tablet.html
Click to expand...
Click to collapse
Anyone know what is holding the halves together? I've got it apart to the touchpad - I can see what is hold that section together.
*********************** edit ***********************
MAN the pins (nuts) are stuck IN!
Now that this is a part, anyone have an idea of where I can find the wiring diag of the battery so I can see if it's charged/dead/shorted - eliminate the charging circuit, which I actually think it is.

Just curious...... Is your dock over a year old? If not I would send it back and have Asus fix it under warranty.
Sent from my C525c using Xparent SkyBlue Tapatalk 2

wetbiker7 said:
Just curious...... Is your dock over a year old? If not I would send it back and have Asus fix it under warranty.
Sent from my C525c using Xparent SkyBlue Tapatalk 2
Click to expand...
Click to collapse
From the date inside it is.
Even if it wasn't I wouldn't send it back to them - the last 2 times I've sent a Mobo and a tablet they claimed I broke it and wouldn't fix it.
Punks - I've been building these things since they were in large refrigerated rooms - long before they were born.
ASUS isn't the company they were 10 years ago.
ANYways, I took the battery out and popped the tablet in and plugged in power, the dock rapidly flashed orange, the tablet was solid orange but not charging - leads me to believe my third ASUS P/S went belly up.

RBraverman said:
From the date inside it is.
Even if it wasn't I wouldn't send it back to them - the last 2 times I've sent a Mobo and a tablet they claimed I broke it and wouldn't fix it.
Punks - I've been building these things since they were in large refrigerated rooms - long before they were born.
ASUS isn't the company they were 10 years ago.
ANYways, I took the battery out and popped the tablet in and plugged in power, the dock rapidly flashed orange, the tablet was solid orange but not charging - leads me to believe my third ASUS P/S went belly up.
Click to expand...
Click to collapse
Hmm. That sux.

do you think that batteries will fit on TF101 dock?

Dead tf300t after update

Hi Xdaers
I'm sorry if this has been posted already, I tried searching without finding anything that worked.
I was using my TF300T last wednesday and i got a notification telling me of a system update, so i accepted the update.
After the update was applied the device booted up fine and i continued to use it, at the end of the day i put the device to sleep.
The following day i went to wake it up and nothing happened. My first thoughts was the battery died so i charged it until the light went green on both the pad & dock, Still no response. PLEASE HELP ITS OUT OF WARRANTY.
I have tried holding POWER, POWER & VOL-, POWER & VOL+, RESET BUTTON.
I also tried connecting it to my pc, it failed to detect the device.
I dont know what else to try. :crying:
STOCK, NO-ROOT, NOT-UNLOCKED

Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

noahvt said:
Ithink it`s not the software i think your tablet is actually broken
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
What could have broken it, all i did was leave it over night.
If i put my ear on the top left of the back i can hear a very faint noise when pressing the power button, like my nexus 7 does just before the screen comes on.

Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app

noahvt said:
Your lcd might be not working anymore!
Sent from my ASUS Transformer Pad TF300T using xda app-developers app
Click to expand...
Click to collapse
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.

[email protected] said:
If its just the screen you can always try hooking up a HDMI to a TV and see if you get anything. Just to make sure did you make sure to hold down the power button long enough? Sometimes you do have to hold it down for quite a bit for something to show up.
Click to expand...
Click to collapse
Yeah, just hook it up to a tv to see if it works!

noahvt said:
Yeah, just hook it up to a tv to see if it works!
Click to expand...
Click to collapse
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.

aronfeerick said:
I have had it connected to the TV with no picture. I held the power button for at least 5-10 minutes. I've even removed & replaced the battery and tried holding power, no look there. I did find something interesting when I removed the back tho (bare in mind this device was brand new and has never been opened before) I found 4 warranty sticker all broken and finger prints fused onto the copper heatsink.
Click to expand...
Click to collapse
It might be a poorly refurbished device :'(

noahvt said:
It might be a poorly refurbished device :'(
Click to expand...
Click to collapse
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.

aronfeerick said:
Tell me about it I'm going to be speaking to training standards as I was sold it as "brand new" followed by speaking to the shop I got it from telling them they broke the sale of goods act 1979 (selling a refurbished unit as pristine). Hopefully I will get a new device.
Click to expand...
Click to collapse
if there is any sign that you took it apart then they probably won't replace it

The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...

denmla85 said:
The same happened to me today, I used it normally and the screen just froze and I reset it only asus logo and stands. turn it off and will not start black screen and that's it. then I opened it and I see finger prints fused on to the chopper. Horrible ...
Click to expand...
Click to collapse
So just a quick update I just got back from my holiday and thought I'd try turn it on, and as if by magic it booted as normal.
Now the only issues I have is random reboots.
It seems to restart after a few minutes when I touch the screen. Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???

aronfeerick said:
Is it possible to revert to ICS without root. I managed to do it before just by copying the update file from the Asus website on to the SD card. Will that work when going from 4.2 to 4.1???
Click to expand...
Click to collapse
Anyone know if this is posible??

aronfeerick said:
Anyone know if this is posible??
Click to expand...
Click to collapse
AFAIK you can't go back to ICS once the tab is upgraded to JB. See this thread. However, you can go back and forth between 4.2 and 4.1. Hope that answers your question.