Related
I can't make and receive calls. My Sim works well, because I tried in another phone and worked correctly. I can receive any service of my phone provider in this Xda, I can change of provider and happens the same
Could you help me?
Is your PDA locked to a provider other than the one you are trying to use?
Your Phone must be sim locked
Ask whoever you purchased your phone from if the phone is locked with any service provider. Once you know, you can try unlocking it yourself using the SimUnlock tool also available in this site. My XDA IIs was locked to O2, I had to unlock it using the unlock tool i found here, and it worked like a dream Hope that helps.
Cheers,
Loids
Hi, I tried to call using another provider and I had the same problem. I´m not sure what is happening. But when I use that SIM card in another phones It works perfectly. Do you Know if there is a bad configuration on this Xda??. In that case, Could you tell me what Could I do?
Thanks and Happy New Year
Ok - tearing my hair out here...
I have an AT&T Fuze I was given and am trying to get it going on Telstra NextG here in Australia.
I was fully expecting the device to be SIM locked, and am ok paying to get an unlock code, however I'm not sure exactly how to tell. When I boot the device up, it gives a missing SIM card message:
The SIM card is missing.
You can still make emergency calls if your service provider supports it.
Click to expand...
Click to collapse
...not a "Your device is locked" message. Can someone tell me what the device should look like? I'm assuming that I should get something other than a missing SIM message?
I'm starting to think that there is a physical problem with the device I have tried two Telstra SIMs, an old Prepaid Vodafone, and four Optus ones...just for good measure. (Except for the Telstra ones they aren't in service, but I assume they should still be recognise)
I've also put HardSPL and TAELROM v4.23544, and the device functions beautifully, except for no network access :-/
I've also tried putting some sticky tape on the top of one of the SIMs to try and give it a better contact, as mentioned in one of the other threads.
Yes, I'm sure I'm putting it in the right way up (SIM works fine in my Touch Pro), and all the contacts appear clean etc.
If someone else has had such an error repaired, can they tell me if it's a major task? Or fairly cheap?
Weird and the previous owner took the AT&T SIM out in front of me, and apparently it has never given any issues before.
Looks like it is sim locked to me.
at&t have an unlock.exe included in their ROM which is used for unlocking via code, you could see if your friend can get unlock code from at&t (can get free code in most circumstances! ) If he can you could flash back to a at&t ROM & unlock.
Other option would be using IMEI unlock service or olipro unlock service.
Thanks for the reply!
Ok, so this is normal? The unlock.exe doesn't fire automatically and you get a SIM missing message until you run it manually? That would be awesome if it is the case.
I could probably get a free unlock, but for the effort of calling the US I'm happy to make a donation to Olipro if that's likely to work. (And he can fix his website - opened a ticket for that)
I'm assuming the IMEI unlock service option wouldn't work unless I flash back to an AT&T ROM to get unlock.exe back, as that will just give me an unlock code which I will have nowhere to type, yeah?
Thanks again.
So, you got an AT&T Fuze (US) and you're trying to get it working on your network Telstra? Now your SIM Card, its not working on the Fuze, but it does work on your old phone? Or on any phones on your network? Any of your family/buddies SIM card work on the Fuze? Im just trying to figure out if its the SIM card or the Card reader on the device that's not working. As far as why you are getting the "SIM card missing screen" I'm not too sure about. I've searched all over the net trying to find out what kind of screen is displayed when the phone is SIM Locked, but no luck!!! Anyhow, many times these devices are locked to their specific carriers for security purposes. I did come across a few threads where people from foreign countries that bought (US) spec phones needed to SIM unlock. So i would say if money is not an issue, try SIM unlocking for a fee. Narrow down the problem. You can try this link http://forum.xda-developers.com/showthread.php?t=556059&highlight=SIM or http://raphael.sim-unlocker.com/
Two other notes:
I have an AT&T Fuze and in the (US) we have 3g networks. Before I upgraded to the Fuze my old SIM Card was not 3g compatible. It was a 2g SIM, therefore it did not work on the Fuze. (this may not be applicable to you) But note your SIM might not be 3g or the device needs to be unlocked for access to other GSM networks.
Last, my girlfriend is from Hungary and she brought a GSM cell phone, i think it was Tmobile. Anyhow I tried my AT&T Sim Card on it and the phone did recognize it...hahaha I just concluded...If the SIM Card is not recognized, then it must be missing....wow!!!
SIM Unlock, give it a shot....
Yep - AT&T (US) on Telstra (Australia).
Mister B above has given me some hope that the HW is ok, and I just need to get it unlocked... but I was hoping someone could confirm that this is normal before I spend AU$25.
All the threads I read seemed to imply that it would just pop up and ask you for a code when it detects a SIM card from a different network, but that didn't happen to me.
Also, I think I have to wait for Olipro's site to come back on the air (http://raphael.htc-unlocks.com is down for me at the moment). I'm hoping his SW doesn't required me to type an unlock code on the device itself.
Otherwise I will need to reflash the AT&T ROM back to get the unlocker.exe app (unless someone can send it to me? Not even sure where that is stored on the standard ROM to be honest.
Yeah - been through the whole 2G vs 3G SIM card before. Pretty sure my current one is good, as it's not that old and I get 3G on my Touch Pro with it.
As far as i'm aware the at&t devices do not show the unlock code window, you have to run the unlock.exe.
If you are sure the device & your network have compatable radio bands I would put it down to sim lock.
As far as i'm aware IMEI check doesn't need code input, they have support line & when I used them they were cheaper than Olipro.
http://www.imei-check.co.uk/raphael_unlock.php
Thanks (didn't realise IMEI Check was a website!)
Umm...back to nasty AT&T ROM now. Any hints where I might find unlock.exe (or a shortcut to it?)
Meh - IMEI Check website might be cheap, but they tell you AFTER you have generated the source file etc, that all first time users must validate their PayPal sale by...get this...taking photo with their camera phone of some documentation proving their identity, and email it to them...which they will process in 8 hours or so. No thanks...
Hmmm... http://www.unlocking.com/HTC-Fuze-Unlocking.html says:
"How To Enter Your HTC Fuze Unlock Code
Once you have received your HTC Fuze unlocking code, it is very simple to enter it:
- Insert any Sim card into the handset
- Turn the phone on
- You will be prompted to enter and Unlock Code
- Enter the code we provided
- Your phone is unlocked"
Double Meh. That's the bit I'm having issues with...
Ok. Used sim-unlocker.com, and once the software had finished doing it's thing, it popped up a box on the phone asking me to input the code.
Trouble is, SIM still not recognised Guess I'm looking at a fraked phone... (What a waste of time and money that was)
That is a bummer, you saw it working with the at&t sim, yes !
The fuze supports the 850MHz UTMS band so it should work fine on next G.
You could try flashing a generic HTC ROM complete with radio & seeing if you get any luck with that.
Also try some more packing on the sim card just in case it is simply a contact issue.
Total bummer if the fuze has developed a fault.
Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/
you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code
Zilch said:
Thanks for everyone's help. It's in getting a quote for repair. Looks like I stuffed one of the pins when I put the SIM card in for the very first time :/
Click to expand...
Click to collapse
What are the odds on doing that, total bad luck.
HTC Fuze is lock to AT&T
djteotancolis said:
you gotta go to comm manager and start gsm or phone service then it'll say your phone is locked and ask for an code
Click to expand...
Click to collapse
The only way is use the simunlocker software ore buy it for $2.70 US dollar on ebay to get the unlock code from the guy name blowfish06 or get the code from AT&T. I unlock over some of them. It will automatic trigger the promt for unlock code if you put any sim that is not from AT&T in the phone.
Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.
Zilch said:
Just as an update...
SIM slot contacts were stuffed. $150 to fix at the local repair shop in the mall. All working and unlocked now.
A SIM from a different network should pop up a message, but wasn't due to the HW fault. The unlocker software popped up this message when it was run however, so I was able to unlock it while the SIM slot was stuffed.
Thanks for everyones help.
Click to expand...
Click to collapse
You could have just replace the hold sim stray just for $17 on ebay.
Yeah most likely. But I was a) lazy, b) in a hurry and c) it was a work phone so I claimed it
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
dannypp said:
Did you have to unlock the phone to do that?
I called AT&T and they said that they don't have the unlock code since they don't even sell the device, but that it works on sims outside the US. She seemed to imply that it won't work on tmobile but that if I go outside the US, and just put a sim in, it will work without me having to unlock the phone in anyway.
Can anyone verify this?
Thanks
Click to expand...
Click to collapse
Most customer service representatives are pure idiots .... Nexus S is a Google phone , so it's factory unlocked to any SIM card you use with it(you may or may not get 3G on other networks depending on the other network 3G frequencies , and if the forgein network has 3G on 900/1900MHz it will have 3G on this Nexus S)..
Hope this helps..
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
dannypp said:
Well I went to tmobile and the guy put in a sim into the phone and the phone got no reception nor did it seem to recognize the sim at all.
So it seems that it isn't unlocked.
I tried putting in this code: *#7465625#
Its supposed to tell you if the phone is unlocked or not, but nothing happens, it just says: Connection problem or invalid MMI code.
I don't need it to work on tmobile, but I do need it to work on foreign simcards. And I saw on other forums that for some people it worked on tmobile and others it didn't so there doesn't seem to be any clear answers.
Click to expand...
Click to collapse
you have another issue here , check your phone
Thanks for the response.
What do you mean by other issue and how should I be checking my phone?
In any case, I put in a simcard that my brother gave me which I believe is from Mozambique on a carrier Vodacom. It asked for the code of the sim when I put the phone is as always, and so I got in putting in 0000.
It then showed no connection to anything whatsoever, also as always.
Keep in mind I did have wifi on.
Then all of a sudden it asked me to update my phone and install something. So I just said yes and it updated and rebooted.
All of a sudden I have bars here and there and it recognizes that tmobile and AT&T are in the area. I also saw I think at the top of the notification bar when I pull down the notifications tab, it said Vodacom. Of course I get no reception whatsoever but that is expected, this sim was a gophone sim in Mozambique.
Does this mean that its unlocked if it is recognizing another sim, even though no confirmation of reception? I plan to try again with tmobile now and perhaps make sure I have wifi connection while doing so and leave it in for longer.
Thanks and please let me know if you have any thoughts.
what ROM you're on now?stock or costum one ? you also might consider a FULL phone wipe.because this might be caused by a difference between at&t apn or other Sim data and the other .check for that
I'm on stock 2.3 that the phone came with. Haven't messed with it at all.
So I assume you saying that if I want to switch to another sim, I should do full phone wipe then? so that the at&t apn doesn't confuse it?
IF it doesn't work with tmobile again, I will try taht, and I will also try to learn what an apn is.
Thanks for the help.
Might work or might not !!! backup all your data and apps first then use the shotgun method lol
But what I am sure of is that Nexus S phones are always unlocked and SIM free..
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.
Hello guys!
I love this phone, but i am having problems getting it to function properly here in Sweden. It was originally bought on a contract and simlocked to Tre (carrier). I bought the phone second hand from swedish ebay (much cheaper than brand new) with the intention of unlocking it and using with my carrier (Telenor).
Tre would not unlock the phone for me (have to see out 24 month contract) so i unlocked it myself using the services of unlockscope.com. The process was successful, and the phone no longer asks for a network unlock code when using previously locked sim.
The problems start now.. It just refuses to register on the network! If i switch the phone off, insert sim and start, then i get a brief flash of the carrier name in top left corner (2 seconds), and then it goes back to saying emergency calls only.
I cannot register manually, i have tried hundreds of times, even though the carrier appears in the list. The apn settings are also correct for my carrier.
I have also contacted my carrier and they dont understand the problem. I even had them run a check on the imei to see if it was blocked on their network (possible stolen phone) but it came back negative, no blocking whatsoever!
The weirdest thing is that it works when using my brothers Tele2 sim card! The phone registers in seconds and displays a nice 4g symbol next to the signal indicator! A thing to note is that this Tele2 nano sim fits very nicely in the tray and stays in place, whereas my telenor sim is extremely loose and falls out, though i have tried taping my sim in place with no success.
Can anybody relate to this problem or think of a possible cause? I dont know what to try anymore! I'm thinking that there must be something wrong with the phone, but then why does Tele2 work perfectly??!!
Sorry for the long post! I appreciate any help offered!
vinnibinni said:
Hello guys!
I love this phone, but i am having problems getting it to function properly here in Sweden. It was originally bought on a contract and simlocked to Tre (carrier). I bought the phone second hand from swedish ebay (much cheaper than brand new) with the intention of unlocking it and using with my carrier (Telenor).
Tre would not unlock the phone for me (have to see out 24 month contract) so i unlocked it myself using the services of unlockscope.com. The process was successful, and the phone no longer asks for a network unlock code when using previously locked sim.
The problems start now.. It just refuses to register on the network! If i switch the phone off, insert sim and start, then i get a brief flash of the carrier name in top left corner (2 seconds), and then it goes back to saying emergency calls only.
I cannot register manually, i have tried hundreds of times, even though the carrier appears in the list. The apn settings are also correct for my carrier.
I have also contacted my carrier and they dont understand the problem. I even had them run a check on the imei to see if it was blocked on their network (possible stolen phone) but it came back negative, no blocking whatsoever!
The weirdest thing is that it works when using my brothers Tele2 sim card! The phone registers in seconds and displays a nice 4g symbol next to the signal indicator! A thing to note is that this Tele2 nano sim fits very nicely in the tray and stays in place, whereas my telenor sim is extremely loose and falls out, though i have tried taping my sim in place with no success.
Can anybody relate to this problem or think of a possible cause? I dont know what to try anymore! I'm thinking that there must be something wrong with the phone, but then why does Tele2 work perfectly??!!
Sorry for the long post! I appreciate any help offered!
Click to expand...
Click to collapse
Hi mate
Maybe is the sim card......did you try your card in your brothers phone??
MAX 404 said:
Hi mate
Maybe is the sim card......did you try your card in your brothers phone??
Click to expand...
Click to collapse
Hello
Already tried that and it works fine I also recieved a new sim from my carrier and that works fine in other phones but not in my S7
vinnibinni said:
Hello
Already tried that and it works fine I also recieved a new sim from my carrier and that works fine in other phones but not in my S7
Click to expand...
Click to collapse
Hi
This is getting weird , did you try to do a factory reset from recovery also wipe cache and if that do not work you could also try to flash the firmware of the phone again ( odin)
http://forum.xda-developers.com/galaxy-s7/how-to/official-stock-firmware-update-odin-t3369431
Just in case is some odd firmware problem , back up everything important first...just in case
MAX 404 said:
Hi
This is getting weird , did you try to do a factory reset from recovery also wipe cache and if that do not work you could also try to flash the firmware of the phone again ( odin)
http://forum.xda-developers.com/galaxy-s7/how-to/official-stock-firmware-update-odin-t3369431
Just in case is some odd firmware problem , back up everything important first...just in case
Click to expand...
Click to collapse
I have already tried flashing with stock swedish firmware using odin (G930FXXU1APEQ_G930FVDS1APF1_VDS) but same problem persists.. One weird thing to note though is that even though i do a clean flash with unbranded swedish rom, the phone installs some carrier specific apps from the original carrier the phone was simlocked to upon first boot. How can that be??
Maybe its worth trying an international version?
Thanks for the suggestions
vinnibinni said:
I have already tried flashing with stock swedish firmware using odin (G930FXXU1APEQ_G930FVDS1APF1_VDS) but same problem persists.. One weird thing to note though is that even though i do a clean flash with unbranded swedish rom, the phone installs some carrier specific apps from the original carrier the phone was simlocked to upon first boot. How can that be??
Maybe its worth trying an international version?
Thanks for the suggestions
Click to expand...
Click to collapse
That is odd , yes try a totally different rom just to see how it turns out , even from another country it should not make any difference for the phone and connect easily to a network.
check this thread also
http://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516
EFS is a very important partition , is where the modem information is.......maybe?
MAX 404 said:
That is odd , yes try a totally different rom just to see how it turns out , even from another country it should not make any difference for the phone and connect easily to a network.
check this thread also
http://forum.xda-developers.com/s7-edge/how-to/guide-how-to-fix-check-drk-imei-issues-t3379516
EFS is a very important partition , is where the modem information is.......maybe?
Click to expand...
Click to collapse
I will try with an international firmware and see if there is any difference.. if not i will follow that guide on efs partition in case that is corrupt.. This is so frustrating!!!
Is it at all possible that a very loose fitting sim could be the problem? As the simcard of the carrier that works fits very snugly in the sim tray.
vinnibinni said:
I will try with an international firmware and see if there is any difference.. if not i will follow that guide on efs partition in case that is corrupt.. This is so frustrating!!!
Is it at all possible that a very loose fitting sim could be the problem? As the simcard of the carrier that works fits very snugly in the sim tray.
Click to expand...
Click to collapse
I get you mate........sim problem, yes very possible !!!!
MAX 404 said:
I get you mate........sim problem, yes very possible !!!!
Click to expand...
Click to collapse
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
vinnibinni said:
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
Click to expand...
Click to collapse
so sorry mate
you cant trust anyone........very sad
thanks for letting us know
vinnibinni said:
I have now found out that the phone is stolen!!! So that explains everything. I dont know why the carrier couldnt see that the first time they checked, would have saved me days of frustration!!
It has been reported to the police here in sweden, so hopefully they will find who is responsible and i can get my money back!
Thanks for the help guys, very much appreciated even though it was an impossible case to crack!
Click to expand...
Click to collapse
Oh no. Have the police found out the thieves? I think my phone may be stolen too because I have the exact same problem.