Related
I posted this in another thread as it was similar (though for tmobile), but I believe I haven't gotten any answers there I was hoping to try here:
I was installing winmo msn messenger. It installed fine and reset my tp2 fine. It goes thru the tp2 splash screen, the verizon splash screen and the winmo splash screen. Then it shows owner information and this is where it gets screwed up. Owner info will stay up forever if I dont touch the screen. After touching the screen the only thing left will be the top bar and the rest of the screen stays black. The only things on the top bar are the signal icon (which always has an x), the wifi icon (which seems to be connected fine lol) and either owner info will still be in the upper left or the start menu will be there. Hitting the screen only causes my tp2 to beep.
Nothing I know how to do (which is basically just hard and soft resetting it) works. Verizon can't fix it (didnt think they would be able to) and I can find no drivers (possibly cause I'm still a noob with winmo) to resolve my issue. I'm not even sure how I'd get them on as it wont even sync up to my computer and my computer cannot find its hd. If I could get a rom for the verizon one I think I can figure it out from there with no issues...but htc website sends me to verizon website for support and vice versa. The htc wiki is the closest I've gotten to an answer...but no rom to download. The only OEM roms I can find anywhere aren't for this phone, unless one of those will work? You guys are the experts.
Does anyone know what I can try? Verizon wants me to return it but cannot tell me when I'll get my new one as they are out of stock...again. Please help lol! Thanks for any and all help because I NEED a phone and can't wait around for them to decide to include them in the next shipment, nor would I appreciate being given some other type of phone in the mean time simply because I paid for the tp2, if I had wanted another phone I would have bought it instead.
if you do just a litle searching over at ppcgeeks, there's info about shipped roms and where to get them. (not sure if its kosher to post a direct link to it or not, given that these are shipped roms). hopefully that will help, otherwise, dunno what to tell ya.
First off, I can tell you that installing MSN Messenger would NOT brick your TP2. There are other problems with the phone, most likely a bad mfr rom. If you performed a hard reset (You did didnt you?) it would reload the factory rom.. so if your phone is still bricked, your factory rom is hosed, or your phones hardware is hosed. Installing MSN Messenger would not do this by itself.
Learning from trial and error is a tough road. Return the phone for a new one while you still have the option. You got a get out of jail free card, now is the time to use it.
twostep said:
if you do just a litle searching over at ppcgeeks, there's info about shipped roms and where to get them. (not sure if its kosher to post a direct link to it or not, given that these are shipped roms). hopefully that will help, otherwise, dunno what to tell ya.
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Click to collapse
I checked over there, but if you're saying it's there then it's obvious I need to check again. Also seeing as you've suggested this I'm guessing:
bipolarmadman said:
I'm not even sure how I'd get them on as it wont even sync up to my computer and my computer cannot find its hd.
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Click to collapse
Isn't as big of an issue as I thought it was? And if it isn't...how do I get around this?
DragonNote said:
First off, I can tell you that installing MSN Messenger would NOT brick your TP2. There are other problems with the phone, most likely a bad mfr rom.
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Click to collapse
I'm not entirely sure what you mean by mfr (I'll hit up google after this) but I can tell you only what I know. My phone worked fine for 3 days. Once I got it set up like I wanted and was ready to start installing other crap I did so, I started with MSN.
DragonNote said:
If you performed a hard reset (You did didnt you?) it would reload the factory rom.. so if your phone is still bricked, your factory rom is hosed, or your phones hardware is hosed. Installing MSN Messenger would not do this by itself.
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Click to collapse
bipolarmadman said:
Nothing I know how to do (which is basically just hard and soft resetting it)
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Click to collapse
Yup got the hard reset in there, it just didnt do anything. However, one thing I did not was that there were numerous postings with different ways to hard reset the device. The only one I could get to do anything at all was pressing volumn down + reset while the phone was off but it stayed at the tri color screen without much else going on...so I coulda just done the wrong one or did it wrong all together. If I did please point me in the right direction.
Like I said before I can't say if it was screwed from the time I first turned it on as this is my first smartphone and first experience with tf3d (I've had many pda's though) but it had been soft reset multiple times prior, along with a couple of hard resets, and had no issue bouncing back from those. Reset after MSN install...hosed. Not that I'm saying your wrong, you guys are the experts here, but from what I've experienced regardless of what caused it msn will certainly not be going on my next smart phone. I'll opt for one of the all in one apps like I was going to before I decided to go with a name I trusted.
DragonNote said:
Return the phone for a new one while you still have the option. You got a get out of jail free card, now is the time to use it.
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Click to collapse
Got no choice about this. The only issue I have with this is the fact that they can't tell me when I'll get my new phone. Plus I have only 1 of 2 choices:
1. Mail my phone back and get a refurbished one in return....uhm...no
2. Take my phone back to the verizon store I got it at, get my refund, and hope to god that I can get another one the next time they get it in stock.
I'm not trying to ***** and complain...just trying to find a way to fix it without a)paying 300 for a refurbished phone, or b)going an unknown amount of time without my phone.
does your start menu drop down when you hit it? When i go to settings/today/items and uncheck the TouchFLO 3d my screen is just as you describe. Its pure black with the top bar available. Did you check to see if the touchflo 3d is turned on?
bipolarmadman said:
Yup got the hard reset in there, it just didnt do anything. However, one thing I did not was that there were numerous postings with different ways to hard reset the device. The only one I could get to do anything at all was pressing volumn down + reset while the phone was off but it stayed at the tri color screen without much else going on...so I coulda just done the wrong one or did it wrong all together. If I did please point me in the right direction.
.
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Click to collapse
You went into boot loader mode. I did a hard reset on my sprint version but I dont remember how technical support told me. I think it was power off the phone. push and hold 'up' volume key, then hit and hold the reset switch till the phone boots. This will start off looking like a normal soft reset, but it will take much longer, your phone will be erased of all info you put in and it will do an instalation of software and reboot right before touchflo starts . I dont think you will ever get a tri-color screen (i could be wrong), which is what you get when the phone is expecting a rom flash from a computer. the whole process probably takes like five minutes, and theres a spot right after it starts it looks like your phone is doing nothing (Leave it be!). I've been messing with a lot of phones recently, and i dont remember if you got to hold the up key and reset button till you get a hard reset warning or not. (it might tell you all your data will be erased, and whether or not to continue)
edit:
just did a quick google and confirmed it on my sprint touch pro2. push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. finaly, push the power button. (all three need to be pressed down when you hit the power). the tri color screen flashes, then a white screen warns of the reset and says push 'up' volume key to continue, any other key to cancel. Hope this helps.
When you did the hard reset, did you get a warning that all data was going to be erased and where you asked to enter something to confirm? If you didn't, then you have not done a hard reset.
I had to try several times to get mine to hard reset. Even though I hit the proper keys, the phone would just soft reset, not hard reset. I can see how you can easily be fooled thinking you did a hard reset if you don't know what to look for.
I think there are different key presses for Verizon vs Sprint. Make sure you're using the right one.
BTW, "mfr" = manufacturer . . . i.e. HTC
SecretAgentMan said:
When you did the hard reset, did you get a warning that all data was going to be erased and where you asked to enter something to confirm? If you didn't, then you have not done a hard reset.
I had to try several times to get mine to hard reset. Even though I hit the proper keys, the phone would just soft reset, not hard reset. I can see how you can easily be fooled thinking you did a hard reset if you don't know what to look for.
I think there are different key presses for Verizon vs Sprint. Make sure you're using the right one.
BTW, "mfr" = manufacturer . . . i.e. HTC
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Confirmed. The Verizon HTC TP2 Hard Reset is the same as T-Mobile but is different from Sprint.
With POWER OFF, hold Volume Down while pressing SEND (green) and END (red). It takes about 4 seconds to take. WARNING: THIS IS A HARD RESET, BACK UP YOUR CONTACT LISTS AND DATA. EVERYTHING BUT YOUR OEM INSTALL WILL BE WIPED.
Go here for more info:
http://www.htc.com/us/faqs.aspx?p_id=287&cat=90&id=106176
I actually ended up calling HTC about 6hrs ago (5 pm est) and they did confirm what i had already started thinking. Verizon tech support has no idea what the hell they are talking about when it comes to this phone.
@spunks74 you're absolutely right, this is just what htc said and is where I finally figured out....verizon needs to get this phone in their techs hands instead of giving them pictures and text.
@DragonNote this is exactly what htc told me after they told me verizon didnt know how to hard reset. thanks for the info, even if i called htc before checking here. thank god im obsessive about backups or I would have been screwed because once this happened....nope no way to do anything at all. Also, for other forum members that may not know, the link you provided (for t-mobile) is completely different than the link for the hard reset for verizon:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=0&id=110490&f=t
which is why i was at such a loss during this issue...I couldn't get that far lol. I read sooo many different ways to hard reset the phone but none worked. obvviously i never checked to seei f the different providers would hard reset different ways. i just assumed they would all reset the same way (i guess this time assuming only made an ass out of me) so i found myself looking at ways to reset the touch pro 2 and ways to reset the rhocium, which is where all the different variations can be found.
@mjcole2003 Without touch flo i recognize the gui right away, and the first time it happened i did think i had just jacked up the flashy gui, but while it was the bare winmo gui there was nothing I could do. any screen touch, any keypress all ended with the same outcome I'd touch/press and the device would only *beep*
bipolarmadman said:
I actually ended up calling HTC about 6hrs ago (5 pm est) and they did confirm what i had already started thinking. Verizon tech support has no idea what the hell they are talking about when it comes to this phone.
@spunks74 you're absolutely right, this is just what htc said and is where I finally figured out....verizon needs to get this phone in their techs hands instead of giving them pictures and text.
@DragonNote this is exactly what htc told me after they told me verizon didnt know how to hard reset. thanks for the info, even if i called htc before checking here. thank god im obsessive about backups or I would have been screwed because once this happened....nope no way to do anything at all. Also, for other forum members that may not know, the link you provided (for t-mobile) is completely different than the link for the hard reset for verizon:
http://www.htc.com/us/faqs.aspx?p_id=294&cat=0&id=110490&f=t
which is why i was at such a loss during this issue...I couldn't get that far lol. I read sooo many different ways to hard reset the phone but none worked. obvviously i never checked to seei f the different providers would hard reset different ways. i just assumed they would all reset the same way (i guess this time assuming only made an ass out of me) so i found myself looking at ways to reset the touch pro 2 and ways to reset the rhocium, which is where all the different variations can be found.
@mjcole2003 Without touch flo i recognize the gui right away, and the first time it happened i did think i had just jacked up the flashy gui, but while it was the bare winmo gui there was nothing I could do. any screen touch, any keypress all ended with the same outcome I'd touch/press and the device would only *beep*
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Click to collapse
copy that. my condolences for your loss. I would have them replace it immediately. Too much BS for a new ppc. Only makes you wonder what else is wrong with it.
Why don't you do a hard reset via Clear Storage in settings? This surely seems like something that can be fixed with a hard reset.
isdnmatt said:
Why don't you do a hard reset via Clear Storage in settings? This surely seems like something that can be fixed with a hard reset.
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Click to collapse
Because as the OP said he cant do anything inside the GUI. IE hard reset is only option.
My mistake
Edit: nvrmind, problem solved.
Hey folks,
Does anyone know for certain (not speculation) how Verizon treats phones that have been rooted when you go to trade them in on the Edge program? Will a phone that's been rooted in the past be denied for Edge trade-in?
Thanks
So I called Verizon. They said that I would need to remove root in order to trade it in or "Edge-Up". I've read recently though that even if you unroot your phone, carriers can now detect the fact that at one point time it was rooted. Is this true?
MSmithXDA said:
So I called Verizon. They said that I would need to remove root in order to trade it in or "Edge-Up". I've read recently though that even if you unroot your phone, carriers can now detect the fact that at one point time it was rooted. Is this true?
Click to expand...
Click to collapse
most phones can be returned to stock without a trace of root as long as the stock files are available.
check your phones specific forum for return to stock guides and methods to remove root indicators if that applies.
calling verizon and asking about root really was not wise. they usually make notes on your account when you call for future reference.
you may not have an issue later from calling them, but you defiantly stirred the hornets nest, so it is possible you will.
---------- Post added at 09:01 PM ---------- Previous post was at 08:55 PM ----------
MSmithXDA said:
Hey folks,
Does anyone know for certain (not speculation) how Verizon treats phones that have been rooted when you go to trade them in on the Edge program? Will a phone that's been rooted in the past be denied for Edge trade-in?
Thanks
Click to expand...
Click to collapse
btw,
it doesnt matter what plan you are on, they dont allow rooting period.
as far as they are concerned, "when they find out it is rooted", your warranty is void, returns are not accepted, and trade ups are denied.
bweN diorD said:
calling verizon and asking about root really was not wise. they usually make notes on your account when you call for future reference.
you may not have an issue later from calling them, but you defiantly stirred the hornets nest, so it is possible you will.
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Click to collapse
Well I didn't tell them it was me :silly: I pretended to be a new customer interested in service and just had these hypothetical questions. But they didn't have my account # or anything to trace it back to me. Thanks for the info though!
MSmithXDA said:
Well I didn't tell them it was me :silly: I pretended to be a new customer interested in service and just had these hypothetical questions. But they didn't have my account # or anything to trace it back to me. Thanks for the info though!
Click to expand...
Click to collapse
I hope you didn't call them from the phone that's on your account.
I really wouldn't worry about returning a phone that is/was rooted, unless perhaps it was a Samsung with Knox tripped and/or a yellow triangle. It's simply not cost effective for them to check every phone. The reps at the store aren't trained for that sort of thing, and when it goes back to wherever they get refurbished, it's only the hardware that gets tested, and they flash a new factory image. They have to flash a new image, because even after a factory reset, sensitive data can still exist in the memory on the phone (data isn't actually deleted when you delete it, until it gets overwritten, formatted, or you use a special app that does that sort of thing). Certain things can remain the same after doing a factory reset as well. I did a factory reset on a Nexus 4 rooted with Towelroot, and root remained.
Case in point: When I was with Verizon, I rooted my Razr Maxx. I was new to this whole "root" thing (I did it to bypass their hotspot crap). I was having a problem with the Play Store; it wouldn't let me purchase/download ROM Toolbox Pro, regardless of if I did it on my phone or off the website. So I got clever and deleted it (with a warezed Titanium - I'm not proud, I paid for the legit version later) and reinstalled it. And every time I tried, the Play Store would FC instantly.
So I did a factory reset, and WTF? The Play Store was GONE. Some bloatware was back, like the Madden NFL demo and some stupid cartoony golf game, but the Play Store was GONE. Not so clever, I guess. So I bit the bullet and took it to a Verizon store, told them I did a factory reset and Play Store was gone (I left out the other stuff). They googled it for like half an hour before giving up and ordering me a warranty replacement.
At one point, a rep did ask me if I hacked it - I played dumb (how do you hack a phone?). If they were trained or experienced in the sort of things we do, they would have known that the only way this could have happened was if the phone was rooted and I did something. And, if I wasn't such a n00b, I would have known to change Play Store to a system app and it probably would have worked fine (this occurred to me the day after). I got the replacement, and never heard anything about the old phone. I didn't feel too bad about "screwing" them in to giving me a new (refurb) phone, because when I got the replacement, I saw that the screen on the old one was dim, yellow, and sickly compared to the newer one, so apparently there was something actually wrong with it. Months later, the battery on the replacement expanded to the point that it popped the screen loose. The battery expanded on it's replacement too. But that's beside the point.
The point is, when you return a phone, it gets tossed into a pile, and that pile gets sent back to whatever it is they do with them. The sales reps aren't trained for that sort of thing - if you have a problem they don't know off the top of their head, they just google it on the iPads they carry around, and if they come across a site like XDA, they probably ignore it because the lingo and jargon here is gibberish to them (hell, most of it's still gibberish to me, and I've been learning all I can for 2 years). So it gets tossed in to a pile and sent wherever, and wherever it's sent gets hundreds of piles a day, and it's simply not cost effective to check every device. The parts get refurbed, the factory images get flashed (to eliminate any residual sensitive data and ensure the version is up to date), and that's that.
So I really, really, wouldn't worry about it. Unless it's a Samsung and you tripped Knox, have a yellow triangle, or it reads as "custom" or whatever. If you unlocked the bootloader, relock it. Beyond that, don't worry about it. I'm not saying it's impossible that something might happen and they "find out", but it's extremely unlikely. And unlikely to have repercussions. Remember, they want your money. Above all, they want your money. Are they going to keep getting your money if they piss you off by not honoring a phone exchange plan that you're already paying more for? Are they going to keep getting your money if you're dissatisfied and choose to switch providers? Unlikely. A new phone to them is a couple hundred bucks. One more year of service is a grand. Don't worry about it.
Planterz said:
I hope you didn't call them from the phone that's on your account.
I really wouldn't worry about returning a phone that is/was rooted, unless perhaps it was a Samsung with Knox tripped and/or a yellow triangle. It's simply not cost effective for them to check every phone. The reps at the store aren't trained for that sort of thing, and when it goes back to wherever they get refurbished, it's only the hardware that gets tested, and they flash a new factory image. They have to flash a new image, because even after a factory reset, sensitive data can still exist in the memory on the phone (data isn't actually deleted when you delete it, until it gets overwritten, formatted, or you use a special app that does that sort of thing). Certain things can remain the same after doing a factory reset as well. I did a factory reset on a Nexus 4 rooted with Towelroot, and root remained.
Case in point: When I was with Verizon, I rooted my Razr Maxx. I was new to this whole "root" thing (I did it to bypass their hotspot crap). I was having a problem with the Play Store; it wouldn't let me purchase/download ROM Toolbox Pro, regardless of if I did it on my phone or off the website. So I got clever and deleted it (with a warezed Titanium - I'm not proud, I paid for the legit version later) and reinstalled it. And every time I tried, the Play Store would FC instantly.
So I did a factory reset, and WTF? The Play Store was GONE. Some bloatware was back, like the Madden NFL demo and some stupid cartoony golf game, but the Play Store was GONE. Not so clever, I guess. So I bit the bullet and took it to a Verizon store, told them I did a factory reset and Play Store was gone (I left out the other stuff). They googled it for like half an hour before giving up and ordering me a warranty replacement.
At one point, a rep did ask me if I hacked it - I played dumb (how do you hack a phone?). If they were trained or experienced in the sort of things we do, they would have known that the only way this could have happened was if the phone was rooted and I did something. And, if I wasn't such a n00b, I would have known to change Play Store to a system app and it probably would have worked fine (this occurred to me the day after). I got the replacement, and never heard anything about the old phone. I didn't feel too bad about "screwing" them in to giving me a new (refurb) phone, because when I got the replacement, I saw that the screen on the old one was dim, yellow, and sickly compared to the newer one, so apparently there was something actually wrong with it. Months later, the battery on the replacement expanded to the point that it popped the screen loose. The battery expanded on it's replacement too. But that's beside the point.
The point is, when you return a phone, it gets tossed into a pile, and that pile gets sent back to whatever it is they do with them. The sales reps aren't trained for that sort of thing - if you have a problem they don't know off the top of their head, they just google it on the iPads they carry around, and if they come across a site like XDA, they probably ignore it because the lingo and jargon here is gibberish to them (hell, most of it's still gibberish to me, and I've been learning all I can for 2 years). So it gets tossed in to a pile and sent wherever, and wherever it's sent gets hundreds of piles a day, and it's simply not cost effective to check every device. The parts get refurbed, the factory images get flashed (to eliminate any residual sensitive data and ensure the version is up to date), and that's that.
So I really, really, wouldn't worry about it. Unless it's a Samsung and you tripped Knox, have a yellow triangle, or it reads as "custom" or whatever. If you unlocked the bootloader, relock it. Beyond that, don't worry about it. I'm not saying it's impossible that something might happen and they "find out", but it's extremely unlikely. And unlikely to have repercussions. Remember, they want your money. Above all, they want your money. Are they going to keep getting your money if they piss you off by not honoring a phone exchange plan that you're already paying more for? Are they going to keep getting your money if you're dissatisfied and choose to switch providers? Unlikely. A new phone to them is a couple hundred bucks. One more year of service is a grand. Don't worry about it.
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Click to collapse
the reason root remained after you did a factory reset is, factory reset does nothing more than wipe the data partition. root code is not inserted there, so it will remain in tact with the exception of the su app unless it is installed in system/apps..
the fact that you had bloatware return after a reset is odd, i have never heard this happen before. resetting does not modify, restore, or change the system partition in any way.
as for them finding the root, i agree it is unlikely, but it can and has happened. also, it doesn't have to happen right away. there have been several reports of charges for replacement phones applied to your bill, from modifications found after the return.
as for them caring if you leave for another carrier, they don't, plain and simple. this has been shown countless times over the years. many people leave them every day, and they don't do the slightest thing to try and stop them.
i seriously doubt they will let you strong arm them by threatening to leave after they find out you returned a modified phone.
So I bought a new Nexus 5 online (for a friend) a couple of months back. Everything was great for about two months. Then one day, she takes the phone out of her purse and it's turned off. She boots it up, and it seems like it had been through a hard reset. She configures everything again and works with it for a while. But something is wrong, the phone shows only something of a 300mb HD drive and other weird things. Each reboot all settings are wiped again. A 'real' hard reset doesn't help either.
I send it to the webshop I purchased it from, they send it to LG I assume. After a couple of weeks I finally get the news that the IMEI is wiped or something and that it no longer has warranty and that they won't do a thing. I or she never did anything like root the phone or something like that (I do root my phones but I always wait after the two year warranty period just to be sure) but now they assume I tampered with it and they will not do anything about it. I'm very disappointed to say the least..
They sent it back to me and I was going to try to really flash stock this time, but I guess that won't work.
Does anyone have any idea on how to fix it myself or what I can do?
Usually this means the NAND memory is fried.
@bitdomo, is this the state N5 you wanted access to?
I am sorry to tell but you cant do much. Restoring imei is not possible for everybody yet just for those who have an octoplus box. Also I have to tell that your friend's nexus may have hardware failure if this factory reset, imei corruption happend out of the blue.
@rootSU I want to access to a nexus 5 which got bricked by overwriting one of the bootloader partition.
bitdomo said:
I am sorry to tell but you cant do much. Restoring imei is possible yet for everybody just if you have an octoplus box. Also I have to tell that your friend's nexus may have hardware failure if this factory reset, imei corruption happend out of the blue.
@rootSU I want to access to a nexus 5 which got bricked by overwriting one of the bootloader partition.
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Click to collapse
Ah OK. Understood.
Hi all. My new phone was going greatish. It was a little laggy, so thought I would root it and remove some of the preinstalled junk. All went fine no problem.
I removed some of the vodafone (UK) stuff, and all was well. Some time later though, I get a message:
"Unfortunately, the process com.android.phone has stopped"
And now my phone won't find the network and message pops up every couple of seconds. I tried a factory reset, but I suspect this made it worse as I have now lost my backups from Titanium app. The phone is basically unusable as it is due to constant error message and no network.
I have tried to access the recovery menu, but i get an empty robot with "no command".
I have seen some mention of CIDs on other forums but haven't got a clue how to go about fixing it or even where to start.
Any help would be greatly appreciated as obviously the phone is absolutely brand new, and I'm very very upset about the whole thing! Not to mention the fact that I feel like an idiot!
Anyway, thanks in advance.
You deleted something that was not suppose to be deleted. Don't the stock tot file on this forum and follow the steps to Flash back to factory
http://forum.xda-developers.com/g-flex2/general/guide-lg-g-flex-2-stock-firmware-to-t3037593 follow the video and you should be up in running in no time . make sure this link support your version not sure which g flex2 Version you have.
Still no tot files available for the LG G Flex 2 (any variant). Sorry got to wait for some to become available.
Thanks for the input. I figured it would be something like that. Any idea when the files might be available? I don't mind being a guinea pig at this stage. My phone is LG H955 on Vodafone UK.
I am going to try and play dumb in Vodafone shop today and see if they'll replace it there and then (doubtful).
I suppose my other alternative is to return it to LG for Firmware Flash. Anyone know if this is possible and potential cost?
Strangely, I'm not so bothered about (temporarily) destroying my brand new phone too much, it's my sudden lack of connectivity that hurts the most.
Thanks guys
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Stay positive. Hopefully those tot files come soon. I on the other hand what to experiment with my phone but need a tot file just in case I mess anything up.
If it's just your dialer that's acting up, have you tried a third party dialer to make phone calls?
djjag1 said:
Further update; I have spoken to LG tech support / repair department, and I told them the phone had been rooted etc. (I didn't leave any identifying details!) They informed me that as the phone was now out of warranty, I should speak to their service partner SBE.
After calling SBE, they informed me that LG or their partner have no obligation to fix rooted phones, so apparently they just won't do it, even though I'm certain they could, which kind of sucks, as I was obviously willing to pay.
So it looks like I'm waiting for the TOT files. I hope they come along soon!
Lesson well and truly learned!
Click to expand...
Click to collapse
Lets see if we can work on this.
Is it working ok, just not picking up the network?
How long exactly have you had it?
If you put what you all deleted meaning what folders they were in i could make a copy of that folder or apps you deleted and upload them on dropbox for you that might help get you going worth a shot
Be better if someone had the same variant as you i have the Sprint model.
Thanks again for input. I have hopefully managed to sort this with my provider. I was just within the 14 day cancellation period, so I have arranged for a brand new handset. I know its a little bit naughty but if the phone wasnt so laggy to begin with, I would never have rooted it.
I'm guessing it makes no difference to them as the phone will go back to lg for wipe and reflash as a matter of course once returned.
Thanks folks, I will remain on this forum and hopefully not do anything quite so stupid again!
Unfortunately this is my last day with this device . Great phone but i was wrong the 810 processor is dangerously hot to the point it felt like my pockets were on fire. This my second g flex2 and I'm moving on to something more reliable. Love this phone but this heat issue i can't risk. After 14 days i would be stuck with this phone and i can't take the risk of hoping of getting a device that function fine bye everyone.
:victory::victory::victory:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
Stank0 said:
Today, I've gotten myself in a similar pickle after applying noob root.. Data OK but no phonecalls and no txts. When I tried to make a call, the thing said the phone is not activated. Sprint tech supp was of course no help, so after some digging I found this: ##72786#
Factory reset, keep the data (and all apps).
That solved it.
I guess I'm old enough to know that being lazy doesn't pay.
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Click to collapse
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
gothikzoul said:
so you had root, and while doing this factory reset you were able to go back to full stock unrooted rom? if so, were you able to install updates? i too have a sprint version and i was rooted and tried installing an update but failed, i then unrooted my phone tried the update again and still got an error. im just wondering if this method would actually help people who have the same problem as i do.
Click to expand...
Click to collapse
Unfortunately, that wasn't the case.
I tried every possible way to install this damn update. Rooted, unrooted, factory reset 4 times, tried to install from the system update in settings, from recovery (which is, at least for me, very tricky to get into) all efforts errored out.
I posted a link to the update.zip in other thread.
So then I gave up and used this noob root which killed voice calls and text.
This code I posted says it does a factory reset but is resetting something else than other factory resets because almost all my settings, passwords and all apps remained intact.. Then I used the original root method and everything works like it's supposed to.
I guess we'll have to wait until someone finally starts developing for our phone.
So after a few days I just received a notification for the update for the third time. Any suggestions as to how I should proceed? I've tried it while being rooted and failed, also tried it the second time after unrooting and failed too. Also, what is the default location where the update is downloaded to, so I can back it up.
So far nothing has worked. The update should be in the cache folder. There is also a link to download the update that someone posted in another thread here about the update.
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
austontatious said:
FYI - I forced the update through recovery over root and bricked my phone. Like all the way bricked. I can get to recovery and download mode, but no fastboot even. Luckily I was within my 14 days and there is no way to tell it is rooted... because it doesn't even get that far, so I got a replacement. My sincere advice would be to wait to root until we have custom recovery and stock firmware available, and if you have root now, wait to update until a dev can release a "root safe" version.
I'm not an expert but I'm not new either. I got the original Evo on launch day and have done all kinds of dumb stuff to every phone since. This is the first time I haven't been able to recover it.
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Click to collapse
=( *hug. That sucks man, thankfully you were able to get it replaced. *pfew I dodged a bullet there. I was actually thinking about doing the same thing getting home from work. Yeah its best we don't mess with the phone any longer those that have root at the moment. Until custom recovery and stock rom is out like he says.
Wow. How did you manage to "force" the update through recovery? I tried it through recovery but it would error out. (Error 7)
I will tell you, as a cautionary tale.
The error when you flash from recovery references a specific file that is incompatible with the update. I used root explorer to investigate further and found that the root script had overwritten a system file. The original was saved as "original" so I deleted the file causing the error and renamed the original one. After that, the update went through and I thought I was golden... Only now nothing else works.
I have an LG G2 D800, with stock everything; I did something either interesting or dumb, and now it won't boot. I never rooted it because all the instructions were for Windows, and I use Linux, and never found anything that explained how to do it with Linux, if possible. But I now have a a usable Windows (Vista) installed in a VM, so maybe I can do something.
Here's what happened; I hope someone can help steer me in the right direction...
I finished my AT&T contract, and decided to move to Project Fi. I got a Nexus 5X, and got an unlock code for my G2, which I wanted to give to my wife's brother in China. So, I needed to get a non-AT&T sim to enter the unlock code. Here's where I went wrong. I was curious about what would happen if I used the Project Fi sim, and since I wasn't rooted, I didn't think it would do anything bad (silly me!). Well, it did. It crashed, so I removed the sim and turned off the phone. Now, it won't boot. It sometimes just shuts down immediately, sometimes after the LG logo, sometimes after the AT&T logo, and a few times, it made it all the way to the login screen before turning off. Never further than that.
I did a factory reset, tried starting in safe mode many times, and sometimes it gets to a screen saying it's updating Android, but has never made it past 20 files before turning off. By the way, if it was reset, how could it update Android - wouldn't the WiFi need to be set up?
So, I'm wondering what might be wrong, and what might fix it. Obviously, I'm willing to try anything at this point, as it can't get much worse. The phone is in perfect shape, and would make a nice gift (or sellable item), so I hate to lose it.
I'm pretty technically inclined, but I don't know much about phone tech. I know Linux pretty well though, so I can follow directions without too much babying. Or, just point me the right direction.
It did go into download mode, but right now, it seems like it doesn't want to do that.
Thanks to anyone that can help.
Marty
martyfried said:
I have an LG G2 D800, with stock everything; I did something either interesting or dumb, and now it won't boot. I never rooted it because all the instructions were for Windows, and I use Linux, and never found anything that explained how to do it with Linux, if possible. But I now have a a usable Windows (Vista) installed in a VM, so maybe I can do something.
Here's what happened; I hope someone can help steer me in the right direction...
I finished my AT&T contract, and decided to move to Project Fi. I got a Nexus 5X, and got an unlock code for my G2, which I wanted to give to my wife's brother in China. So, I needed to get a non-AT&T sim to enter the unlock code. Here's where I went wrong. I was curious about what would happen if I used the Project Fi sim, and since I wasn't rooted, I didn't think it would do anything bad (silly me!). Well, it did. It crashed, so I removed the sim and turned off the phone. Now, it won't boot. It sometimes just shuts down immediately, sometimes after the LG logo, sometimes after the AT&T logo, and a few times, it made it all the way to the login screen before turning off. Never further than that.
I did a factory reset, tried starting in safe mode many times, and sometimes it gets to a screen saying it's updating Android, but has never made it past 20 files before turning off. By the way, if it was reset, how could it update Android - wouldn't the WiFi need to be set up?
So, I'm wondering what might be wrong, and what might fix it. Obviously, I'm willing to try anything at this point, as it can't get much worse. The phone is in perfect shape, and would make a nice gift (or sellable item), so I hate to lose it.
I'm pretty technically inclined, but I don't know much about phone tech. I know Linux pretty well though, so I can follow directions without too much babying. Or, just point me the right direction.
It did go into download mode, but right now, it seems like it doesn't want to do that.
Thanks to anyone that can help.
Marty
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Click to collapse
Greetings.
Thank you for using XDA Assist. I'm going to move this thread to the specific device Q and A forum. You should find expert help there. Good luck!