They only just appeared today, randomly when I took my phone out of my pocket. I've restarted the phone to no avail, and am panicking because I dont know where to begin..can anyone diagnose my problem?
Looks like dead pixels, but the image isn't really clear enough.
Take a screenshot with some app.
If you see that in the screenshot, then reflash your firmware & ROM or flash an RUU.
If you don't see it in the screenshot, then it's a hardware problem.
Thanks, I took a screenshot and it's not a part of it. The lines keep getting bigger and bigger!
Sounds like it needs to go for repair. Is it under warente? Best of luck to you!
Sent from my HTC Sensation 4G using xda premium
Horizontal Black Lines
dragonnson said:
They only just appeared today, randomly when I took my phone out of my pocket. I've restarted the phone to no avail, and am panicking because I dont know where to begin..can anyone diagnose my problem?
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Click to collapse
I too have this issue. It was present from the moment I powered the unit on. I continued with the setup to see if I could adjust the screen or maybe an update might fix it. But sadly no dice. I'm calling Google tonight to see if they can send me another unit or repair this one.
Had the same problem earlier, when i dropped the phone accidentally.
Observation: It gets darker and grows when the phone heats up, and lighter (almost cyan blue) when the phone cools down for a significant period of time with the screen off.
i had to keep the phone near an air conditioner vent for a few hours with the phone turned off for it to disappear.
once the lines disappear completely they dont return back, unless if you drop them again (which is what i did a few days back again.. and the stupid lines are back )
If you have any other ways in which you can get it resolved pls share with us.
Cheers,
Alan
Related
My phone isnt broken, it still operates but my screens colors are gone... id hope there is something i can do other than a warranty exchange because i have hard spl'ed my phone and this is just a huge mess! =( please help! I didnt drop it in water or drop it at all, it was in my pocket, i took it out... and now everything looks faded and washed out =( it slowly looks like its coming back, but i dont think itll ever be the same =(
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
Sounds like an LCD issue. Can you post a picture? Unfortunately, every white screen washout I've seen has ended with a return.
See this: http://forum.xda-developers.com/showthread.php?t=332236
Out of the three, two needed to be replaced. There may be some hope with removing the battery though, but the guy that had the luck left it out over a whole vacation.
It's better to return if still under warranty
I have similar problem with HTC 8125... i know you have a Tilt. my suggestion is to return it if it's under warranty. you can reverse back to the original settings. just check out other posts.
same problem
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
[email protected] said:
has anyone figured out how to solve this problem? i have the same issue with my htc tilt. however, the screen toggles between the "washed out" screen and the normal beautiful screen. i have dismantled the device several times using Mike's instructions, but i cant figure out which connectors are out of place please please help me out. i can't afford another screen/phone right now
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how come you just didnt replace it? it happened to mine..i tried everything possible..minus opening cuz that would void the warranty..so i just got it replaced by At&t..problem solved
unfortunately, i got my phone off ebay... i dont think it warranteed
[email protected] said:
unfortunately, i got my phone off ebay... i dont think it warranteed
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ohh sucks..yeah i got my 8125 off ebay and it crapped out on me like 4months later....tried to replaced screen and nothing...
i guess your only option would be to try and get a new screen or something
Washed out screen
I got the same problem took it to AT&T and replaced it. But what worries me now is that I have changed my mobile 3 times already and this is the fourth one. Every time it was a different issue. I wonder once I run out of warranty, which happens towards the end of this year then what? I wish there is some other option of extended warranty or anything that can be taken now.
Fix the screen. Here is directions on how to accomplish that: http://www.mindsofwisemen.com/fileso/other/ReplacingTheLCDonaKaiser.pdf
etnies said:
I'm no expert, take out the battery and SIM card..blow on the phone, go to McDonalds, grab a 5 piece Nugget and some BBQ sauce...eat the McNuggets and then put the battery back in along with the SIM...charge the battery to 100% and turn it on and see what happens.
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Click to collapse
What If he got a BIG MAC??? would that solve the problem or make it worse?
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
lexiv said:
i'm having this same problem but I actually dropped my phone in water. Can anyone help?
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Click to collapse
water got in the LCD. You will have to replace it. If you are in the US I can send mine to you for cheap since I don't want it anymore
Okay so I've had the HTC Fuze for 3-4 days now and 1 thing that i noticed is in the screen, by the bottom (where the touchflo is) the screen is like "blinking".
It's hard to explain, but if you get closer to the screen you see like its moving and shaking but when you look at any other spot its not.
Is this normal or my device could have a problem?
Oh and sometimes when i use the keyboard and the screen rotates, the "right side" which is the bottom (keeps blinking) sometimes has the letters of the menu before i rotated the phone, so it has like letters with opacity there as if OVER the screen.
Any of you have this problem? Or is it just me?
What can I do? My device is still in warranty but its a really small problem, it just bothers me the screen like that.
Thank you.
PS. Ill post a video if you want to see more clearly.
not normal
I agree this is not normal. Reflash your ROM.
xlinkx said:
I agree this is not normal. Reflash your ROM.
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I've never done this before. But i wanted to take all the A&T stuff of my phone and make it faster. What ROM would you recommend me?
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
PryorDaniel said:
There's other threads about this on these boards. It's a hardware issue with the Fuze, and yes, it is normal. I've gone through 4 Fuze's, all of them were sent back on warranty, because of this exact problem. I just seen a thread not too long ago about it and someone mentioned that it was a hardware problem but I really don't remember his/her explanation of it.
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Oh so should I send mines back or just keep it?
It doesn't bother me at all, i mean, i could live with it, but sometimes i think it would be better if it didnt do that.
It just happens when my device is hot. I mean, when you use WIFI the phone gets warmer and thats when the screen starts doing that, when i turn it off and let it rest it works fine again, and sometimes when i put it in standby mode and then back to normal it comes with the blinking thing and sometimes not.
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
PryorDaniel said:
Like I said, I've gone through 4 and still have the problem. My advice, either switch the TF3D look so it's not as noticable in portrait or just switch a totally new ROM with a new TF3D look. It's still going to happen but you'll notice it less. Even on this new Fuze it's still happening. I'm using EnergyROM Mercury right now, and while I still have the problem, it's nowhere near as obvious as before.
Another thing I've noticed that seems to help a bit from time to time is to turn off the screen and plug the charger in. Weird, but it fixes it sometimes. As you also noticed, it only happens when the device is hot. A prime time for it to happen is when you hang up a call.
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Thanks a lot for this information!!
Ill just keep my device and live with it.
I'm flashing to a new room soon, ill see which one i'd like.
Thanks again.
Hi all. I'm having an issue with a 727R. I replaced a broken screen and now can't get the screen to stay on. Its a non rooted, factory 2.3.5 phone. When I turn it on, the sghi-727r screen pops up for several seconds and then dissappears, phone vibrates once, notification sounds appear shortly and all touch functions appear to work (by sound and haptic feedback). For all intents and purposes, this phone is on and working perfectly...if you're blind lol. I know the replacement screen works because it works perfectly if I go into download (odin) mode. I've been searching threads and haven't been able to come up with a solution, as most of the other blank screens are from bad flashes. Keep in mind that I am also testing this with the casing removed as it is a repair for a friend (if that makes any difference). Any help or ideas would be greatly appreciated and thanks in advance.
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
norm182 said:
I'll do that as soon as I get home this afternoon. I could only hope that's all it is, but i'm a little skeptical that I could be so lucky. forgot to mention that I have also odin flashed the stock rom back on just in case of software corruption. I would also think that I would get full boot logo's during the boot sequence, but hey!....its definately worth a shot! I've seen stranger things . Thanks for the quick response.
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No worries, keep us informed. I didn't even bother to ask because I just assumed someone at your level who can change a screen would intuitively know to Odin stock... I was right :good:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
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So you had display for start of boot and d/l mode? If so, then I'll go no farther until I get another replacement screen.:crying:. Come to think of it, when plugged in and off, the charge symbol shows up for a second and its discoloured (almost like its made of vertical lines that are pinks and grays). You may have just saved me a lot of time. I was leaning toward trying to adb error logs in hopes of finding something. Other than that it was going to be a reflow on the gpu since the phone did do a leap of faith from 6 ft up....and lost lol.
icenight89 said:
Is the brightness maybe turned ALL the way down? When it finishes booting shine a flashlite on the screen and tell me if u can see text, icons etc...
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Click to collapse
No dice icenight. Tried out of hope but its completely black. I was really hoping for maybe a fault that could be fixed with a flash.....whoa is me....looks like I may be sending screen back and getting another. I cant send it out for another day so if anyone has any other ideas, or wishes to guinea pig this unit until one comes in, feel free to chime in. And thanks for the responses so far!
crashpsycho said:
It a ribbon cable issue when I swap dismantling my SR's I ran into that twice swapped out screen and no issues after
Sent from my SGH-I727 using Tapatalk 2
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Click to collapse
And the winner is....Crashpsycho! After months of trying to find a replacement, i finally got my hands on two of them for a decent price. Popped one in, odin'd jb stock and voila! perfect phone again. Thanks Crash!
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
thats something quite strange
let us know what google says about RMA and this issue
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
kentoe said:
Went to unlock my phone this morning off the charger and the screen is totally dead. Couldn't unlock or do anything to it or even see what was going on, called Google and ordered a replacement ASAP.
Went through the not fun task of doing a nandroid backup without seeing what was on the screen and doing some trickery with screenshots then backing up my entire SD card.
However, here's the strange and potentially dangerous thing that I noticed later when I got home this evening. I went to look at the phone and go to a fastboot flash with the factory images and went to touch the bottom of the screen. When I went to do so, to the little bit of the left of the LED light was a SUPER hot portion of the phone. I almost burnt my finger it was so hot.
Not sure what to do about the issue, I feel like if I just call the support line they won't actually take in my concern legitimately. Any suggestions?
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Click to collapse
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
meethere said:
thats something quite strange
let us know what google says about RMA and this issue
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I had called them and reported the screen totally dead with lines streaking vertically and got a new replacement ordered. It wasn't until late last night when I got back and had the screen on in this dead mode that the bottom was extremely hot. I'll have to call them back and let them know
dark_ente said:
Agree, maybe it's just your phone, maybe it's all the batch. Which batch/model do you have?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Yeah hopefully, it definitely seems like it could be one of those things that could potentially start fire.The one I have is the LG-D820. Any more info I can provide?
daemonios said:
On my Transformer Infinity, sometimes the screen won't turn on at all. On a few occasions, if I press Power enough times, I get a glimpse of a message saying the Launcher process has stopped, but then my touchscreen doesn't register any input. The tablet is also sometimes running quite hot at those times. The only way I know to recover from this is press the Power button long enough to force a reboot, then everything is normal. Could this be what's happening? Do you know if the phone is still running under the black screen? Have you tried forcing a reboot, and did it work?
As for the hot phone, I've noticed my N5 does get a bit warm when I'm using it intensively (4G, WiFi, Bluetooth, GPS and screen on all at the same time and in use) but not enough to burn me. Could be hard to tell which component is heating up like that since I think it could be the screen backlight, SoC or battery... Do let us know if you find out more.
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Click to collapse
Yeah, no its definitely dead. There were streaked lines across it, rebooted it multiple times. I ended up going into the bootloader and recovery via adb/fastboot and all that jazz. It eventually just would not work now.
In regards to the hot part I definitely think it was the lower part of the screen. It was quite literally half an inch away from the LED to the left. Was super super hot then once I shut the defective screen off (I could tell by the backlit light or whatever) it wasn't hot anymore after a minute or so.
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
dark_ente said:
Is it black/white? 16 or 32? When did you get it?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
32gb black version. I ordered it immediately when they announced it that day.
mine gets really warm when i'm doing a TWRP backup then it goes into bootloop after and wont cool down. i have to force it to power off from recovery and let it cool, but i've always seen it happen. i wonder if yours was attempting to boot over and over for hours and cooked itself.....? i have a launch day black 32gb too, running Cataclysm with Franco at the moment but it was doing it on rooted stock with stock kernel
I had to send my 19 day old 32Gb Red Nexus 5 in to LG for the same reason. I was using the phone and all of the sudden had vertical lines and the bottom of the screen got burn your fingers hot. Waiting to see what LG does with my phone. The only thin I can figure is the synaptics chip which controls the screen is bad. Its the only thing in that area that could get that hot. I also noticed when I first got my phone the glass in the same area looked like it had a slight wave in it. Didn't think anything of it at the time. I'll let you know how it goes.
Is RMA/replacement applicable for Rooted and unlocked devices?
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
Bear3825 said:
I don't believe its an issue with developer phones as long as the issue wasn't caused by something you did like brick it by flashing a wrong radio or something like that. It has to be a manufacture defect to get it fixed for free.
Sent from my ME173X using XDA Free mobile app
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My device issue is related to power button. there is no software issue.
The power button is rattling since from the purchase of the device.
Hope my device gets repaired.
Like I said. Hardware issues that are production faults should be covered.
Sent from my ME173X using XDA Free mobile app
Hey guys, i'll try to explain the situation as best i can below, hopefully someone can work out what is wrong.
My phone is about 16 months old. About 2 months ago i dropped it twice within the space of a couple weeks. There were a few cracks along the screen, however it wasn't very noticeable and i wasn't going to bother having it fixed. The problem started a couple of weeks ago when i went to grab it out of my pocket, however i found out the screen was black and it wouldn't turn on. I don't really know how to describe it but it was acting very strange...
- The screen would have white/gray bars all over it then turn off, then it would do the same with very thin vertical lines that were white/gray/other colours...
- When i get the screen on, it generally turns off again within 30 seconds, however it can stay on for a few minutes.
- If the screen is on and i press the lock button, it almost certainly won't come back on.
- Restarting the phone or holding the power and volume button nearly always gets the screen to come back on. It often then restarts but turns off again shortly after.
- The phone is otherwise still working when the screen goes off; the notification light stays on and i hear messages etc coming through
- The backlight often stays lit, revealing a gray screen opposed from total black. Sometimes it does not stay lit however.
- When the screen came on it was often unresponsive to touch
I had the screen replaced yesterday by a phone repair shop and the phone is still not right. I have factory reset the phone and also wiped the partition cache. Other than that it is still not working. IT seems to be working better... The screen always seems responsive to touch when it is on, and it doesn't seem to be turning off as often. It generally starts up and works fine when i start up by holding the power button and down volume button together... However even still it sometimes just flashes up with a few thick white/gray and black lines on the screen..
Does anyone know what can be causing this and how i can resolve it? If you need any more information please let me know and i will try provide it. I could try get some pictures of what the screen is doing when i finish work. Thanks guys, i appreciate any input.
EDIT: I managed to get a pic of what i mean by the thin vertical lines all over the screen. This just appeared when i tried to restart the phone after it the screen had once again stopped working. The imgur link is gIFMGD6
Anyone have any ideas?
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
angrysammich said:
Hey, did you ever figure this problem out? My phone just started doing the same thing. Can't find much info about it.
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Click to collapse
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
Thanks for the response. I tried replacing the screen too with no luck. Unfortunately the same place that replaced the screen said it would cost $400 to replace the motherboard!!! The phone cost less than that so it looks like I'm gonna buy a new one.
ClangaBanga said:
Yeah, i had the screen fixed hoping it would fix it, however that didn't work. Turns out it was the motherboard, don't know what was wrong with it in particular other than it was simply going faulty. Had someone replace the motherboard on it for $50 and have had zero problems since! Hope that helps you.
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