[Q] serious hardware issue - Nexus S Q&A, Help & Troubleshooting

Hey guys,
My beloved nexus s 4g appears to be on It's last leg. After running cm9 stable for weeks without flashing any new roms or kernels it started freezing and locking up randomly. Eventually it started freezing midboot and doing nothing. Sometimes it hung on the splash screen and wouldn't boot. Sometimes it randomly rebooted into recovery out of no where.I tried wiping everything and starting clean, same issue. Most often, it will freeze after being asleep for a while and lock up when I press the power button
I tried running stock, same issues.
I tried relocking and unrooting, same issues.
I tried raising the voltages of clock speeds, same issue.
I have noticed if it's plugged in to a charger, it works perfectly. Any chance It's just a bad battery or something else?
Thanks for any advice guys and gals
Sent from my PG86100 using xda premium

Very strange...
RU insured? If so then swap it.
Have u tried to run a logcat to see if it shows anything after reboots?
I think batteries are like $10 bucks or so... or just go to phone store and tell them ur issue and use one if their batteries... but of course you'll need to be back to stock in case they check it
Good luck
Vs Nexus S 4G

brokentoaster24 said:
Hey guys,
My beloved nexus s 4g appears to be on It's last leg. After running cm9 stable for weeks without flashing any new roms or kernels it started freezing and locking up randomly. Eventually it started freezing midboot and doing nothing. Sometimes it hung on the splash screen and wouldn't boot. Sometimes it randomly rebooted into recovery out of no where.I tried wiping everything and starting clean, same issue. Most often, it will freeze after being asleep for a while and lock up when I press the power button
I tried running stock, same issues.
I tried relocking and unrooting, same issues.
I tried raising the voltages of clock speeds, same issue.
I have noticed if it's plugged in to a charger, it works perfectly. Any chance It's just a bad battery or something else?
Thanks for any advice guys and gals
Sent from my PG86100 using xda premium
Click to expand...
Click to collapse
It could be the battery not giving you appropriate voltage. I'd buy a replacement. At worst you're out of 10$, at best you Nexus S works.

Not insured. Upgraded to evo 3d, but I miss the nexus. I love the pure Google and form factor of the ns. Gonna try buying a new battery. Thanks gang
Sent from my PG86100 using xda premium

Got a new battery. Still has issues booting but seems to be a little more stable. Still not sure its usable as a daily phone :/
Thanks for the suggestions though
Sent from my Nexus 7 using xda premium

Related

NS4G Random Reboots and Screen Freezes?

Hey guys, my Nexus started having these weird moments where the screen would freeze and turn a weird sickly green color. I also just experienced a couple of random reboots. This happened on CM7 and OpenSoju...
Is this a hardware issue or did something go wrong with my software? Should I return to stock and start over with rooting and whatnot?
Please help
P.S. I'm still within in my 30 days from Best Buy
bump 10 char
First, I should emphasize that my Nexus S is the garden-variety i9020T as used on T-Mobile, so it's not the same as yous. I never tried OpenSoju but I did try CM7 several times, both the stable 7.0x releases and the nightlies, and had very little luck with it, with symptoms similar to yours. The worst thing that happened a few times was finding that the phone apparently rebooted in the middle of the night and got stuck in the dreaded boot loop - a dim frozen Cyanogen boot logo showing on the screen and feeling hot to the touch.
I'm now on Jonathon Grigg's Infin1ty ROM and it's been very stable for me. I see that it's not one of the available ROMs for your 4g http://forum.xda-developers.com/showthread.php?t=1071500 but there are some deodexed stock ROMs you can try. See if they get you stable, and then you can try some of the more bleeding-edge ROMs later. The 4G is a very new phone so there isn't too much available for it yet.
Yeah is probably the roms I haven't rooted my nexus s 4Gbut I got stock and I don't have any problems at all
Sent from my Nexus S 4G using Tapatalk
I bet you are running out of ram. Been running cm7 on mine since the first build for it and it is smooth as butter.
Sent from my Nexus S 4G using Tapatalk
styckx said:
I bet you are running out of ram. Been running cm7 on mine since the first build for it and it is smooth as butter.
Sent from my Nexus S 4G using Tapatalk
Click to expand...
Click to collapse
Thanks for the replies, everyone.
Responding to the quoted one in particular, I don't know how I'd run out of RAM really, I'm only using the same number of apps as I did on my EVO and I didn't have problems with RAM ever. Is it just because of the ROM?
As for using rooted stock ROMs, I would but I -really- love Facebook sync to the point that I almost don't wanna go without it.
i had this issue once too with the nightlies cm7. its software related i guess.
Seems better now. Using nightly 5
Sent from my Nexus S 4G using XDA App

(Q) lockup even after GB

Ok so even before GB my phone would lockup and forces me to do a restart just to get it working, and now even after the update that still happens. Am I the only one who is having that problem?
Mine is doing the same things but even more than before GB. It doesn't reboot randomly but it lags (in the browser and sometimes when using the keyboard - I use SwiftKey) and freezes a lot to the point of me having to remove the battery.
I'm new to Android but I think I'm ready to get a custom rom on this. Any advice?
Sent from my LG-P999 using XDA App
after the GB updates, mine is behaving not that different. It now restarts itself when i plug it in for charging and plug out from charging. Anyone having this kind of problem?
Tmobile tech team is now not doing the exchange any more, instead they are telling me to go to nearest store to investigate the problem.....looks like i'm stuck with this device......
with the GB update, the battery looks good. It does not drain out like it used to be before.
Yeah its really getting on my nerves. lastnight it locked up so much i just switched it off and went on my iphone. i might call customer care and get a replacement and see if that works better.
Any of you try and to a factory reset?
I've been running since the day of the release and the phone locked up only once while left on the dash and got extremely warm.
Every issue I've had has been fixed, the phone runs unbelievably well for me.
yea i factory reset and it still happens. only thing i cant complain on is improved battery life, but what good is that when my POS phone locks up lol.
The lockups are a hardware issue. It still exists even on different Kernels. Just request a replacement.
Sent from my LG-P999 using XDA Premium App
I've had lock ups before. Flash cwm and start trying some roms. I no longer have any problems and there are really some great roms out for this phone. Just make sure to wipe everything and backup each time to be safe. There's no reason not to try them, much of then are far better performance wise than stock.
FatalityBoyZahy said:
The lockups are a hardware issue. It still exists even on different Kernels. Just request a replacement.
Sent from my LG-P999 using XDA Premium App
Click to expand...
Click to collapse
Sent from my LG-P999 using XDA App
unique77 said:
I've had lock ups before. Flash cwm and start trying some roms. I no longer have any problems and there are really some great roms out for this phone. Just make sure to wipe everything and backup each time to be safe. There's no reason not to try them, much of then are far better performance wise than stock.
Sent from my LG-P999 using XDA App
Click to expand...
Click to collapse
What rom are you running? I had lockups with the cm7 nightly and eaglesblood (even more than stock).

[Q] Help! Back key on Nexus S freezes.

Hello guys I was wondering if anybody else is having this problem, sometimes when I press the back key on my att nexus s it freezes for a couple of secs then it goes back to normal, it won't matter what I am doing it could be anything from visiting the marketplace to browsing the web its really annoying me a lot at this point.
If you know anyway how to fix this issue please let me know thanks.
I have the same problem, but it also happens with my menu and search keys. The individual backlight will dim and the phone freezes for 4-7 sec.
Sent from my Nexus S 4G using XDA App
Not having this issue.
Sent from my Nexus S 4G
Is the phone freezing or is just the back key randomly not responding to touch? If its the latter, then you need to do an exchange. Common problem.
I used to have this issue but it eventually went away. It happened after they replaced my screen.
I used to have this and assumed it was a hardware thing, changing roms sorted it.
I have no idea why this is the case and when someone else said as much I thought it couldn't be the case but I'd suggest you flash a different ROM and see how you get on.
I have this problem also. Mine will go dark and exit out of anything I'm doing as if I was pressing it. Gets old sometimes
Sent from my Nexus S 4G using XDA App
http://www.google.com/support/forum/p/Google+Mobile/thread?hl=en&tid=455215ff8747658b
I started getting this about two months into the life of my Nexus. In the process of exchanging mine now in the hours that I get an unaffected unit.
Sent from my LG-P509 using XDA App
My first one did this constantly so I exchanged it and so far so good with the new one.
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
tdavis42 said:
Looks like a bad batch of ns4g's went out. Mine is doing this too. Not very ofter but enough that I notice it.
Click to expand...
Click to collapse
Actually it affects all Nexus S models. I think it is touch panel driver bug.
Sent from my LG-P509 using XDA App

[Q] Random Reboots

I've been dealing with random reboots now for a long time. With all this "stable" talk for JB roms I'm starting to wonder if it is just my phone.
I have ran many roms:
Slim Bean
All paranoid aspects of JB
CM10
sky JB
brickbeatz
Every single one the same. Multiple reboots or SOD's everyday at least 2 or 3. And if I'm using the phone extensively this amount could double maybe even triple. Is this normal? Is this something that other people are experiencing?
I have followed all install instructions including changing recoveries if requested by the install (big fan of TWRP but a lot of roms swear by sk8t's CWM)
I have odin'd back to uclf6 took the ota - formatted internal and external SD and is still happening no matter what rom I use.
When I was on ICS for a little I dig get a notification from time to time saying something to the extent of "battery disconnected" or "battery temp too high" and this is what made me start thinking that maybe this is a phone issue.
Has anyone else experienced anything like this? This is my second Skyrocket. First was replaced by warranty because it started just rebooting consistently (may have been a stuck button, but I didn't worry about it).
Any help you guys can give would be greatly appreciated. I do search, and I have tried pretty much everything I have found. Now I'm just frustrated looking for help.
Reboots are not normal with any of the roms you've tried. I've tried a number of roms and haven't experienced any reboots. Sounds like a hardware issue, but others may have different advice.
Sent from my SGH-I727 using xda app-developers app
I've had 2 soft reboots since reinstalling Slim 3.1 (from stock ICS), but that's it. Some ROMs I've tried in the past seemed to have them more often than others, but I haven't been able to nail down exactly why that happens.
Most of them these days are fairly solid and shouldn't be rebooting, especially not as often as you are experiencing. Have you installed a custom kernel? Are you OC/UV? Do you have BBS installed to see if something is preventing deep sleep?
liquidzoo said:
I've had 2 soft reboots since reinstalling Slim 3.1 (from stock ICS), but that's it. Some ROMs I've tried in the past seemed to have them more often than others, but I haven't been able to nail down exactly why that happens.
Most of them these days are fairly solid and shouldn't be rebooting, especially not as often as you are experiencing. Have you installed a custom kernel? Are you OC/UV? Do you have BBS installed to see if something is preventing deep sleep?
Click to expand...
Click to collapse
Two soft reboots are not bad, but the amount that I have had is way moer than that. I know that some roms are going to be different than others thats why I tried multiple to see.
I don't have better battery stats installed because battery loss isn't really my issue. I have decent battery life (other than the fact that the SOD's and reboots seem to kill 7-10 percent every time they happen. I also never oc/uv always leave stock..
Would BBS tell me what is causing the reboots?
Thanks for both of your inputs.
You had some high battery temp issues. Is your device still running hot? That would cause a reboot. Liquidzoo, you had hot battery issue, could this be similar to what you where experiencing?
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
You had some high battery temp issues. Is your device still running hot? That would cause a reboot. Liquidzoo, you had hot battery issue, could this be similar to what you where experiencing?
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
The high battery temp issues came about right after I odin'd, but that was telling me these things in which I'm not sure that CM10 has a pop up for notification on these things.
It doesn't but how does the device feel? Does it feel hot. If it gets too hot the phone will shut itself down and reboot
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
You had some high battery temp issues. Is your device still running hot? That would cause a reboot. Liquidzoo, you had hot battery issue, could this be similar to what you where experiencing?
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
jd1639 said:
It doesn't but how does the device feel? Does it feel hot. If it gets too hot the phone will shut itself down and reboot
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
Yes the device feels abnormally hot all the time
That's most likely why it's rebooting. Now all we have to do is figure out why it's hot. Liquid zoo had similar issues and I think he brought it all the way back to stock to remove some wake locks.
Liquidzoo , any thoughts?
Sent from my SGH-I727 using xda app-developers app
jd1639 said:
That's most likely why it's rebooting. Now all we have to do is figure out why it's hot. Liquid zoo had similar issues and I think he brought it all the way back to stock to remove some wake locks.
Liquidzoo , any thoughts?
Sent from my SGH-I727 using xda app-developers app
Click to expand...
Click to collapse
My guess is the temperature is causing the reboots.
Install Better Battery Stats and look at the CPU States. It could very well be that something is preventing deep sleep, which in turn would cause heat and heat would cause shutdown.
Dex954 said:
I've been dealing with random reboots now for a long time. With all this "stable" talk for JB roms I'm starting to wonder if it is just my phone.
I have ran many roms:
Slim Bean
All paranoid aspects of JB
CM10
sky JB
brickbeatz
Every single one the same. Multiple reboots or SOD's everyday at least 2 or 3. And if I'm using the phone extensively this amount could double maybe even triple. Is this normal? Is this something that other people are experiencing?
I have followed all install instructions including changing recoveries if requested by the install (big fan of TWRP but a lot of roms swear by sk8t's CWM)
I have odin'd back to uclf6 took the ota - formatted internal and external SD and is still happening no matter what rom I use.
When I was on ICS for a little I dig get a notification from time to time saying something to the extent of "battery disconnected" or "battery temp too high" and this is what made me start thinking that maybe this is a phone issue.
Has anyone else experienced anything like this? This is my second Skyrocket. First was replaced by warranty because it started just rebooting consistently (may have been a stuck button, but I didn't worry about it).
Any help you guys can give would be greatly appreciated. I do search, and I have tried pretty much everything I have found. Now I'm just frustrated looking for help.
Click to expand...
Click to collapse
I experienced the same thing with my SR. I called up AT&T customer care and told them that this was unacceptable. After a while they sent me a new SGS III. It is most commonly a HW issue, which is what I was experiencing. I explained that to them, and that is what lead them to send me the GS III
Cool deal, pun intended
Sent from my SGH-I727 using xda app-developers app
MasterDecker said:
I experienced the same thing with my SR. I called up AT&T customer care and told them that this was unacceptable. After a while they sent me a new SGS III. It is most commonly a HW issue, which is what I was experiencing. I explained that to them, and that is what lead them to send me the GS III
Click to expand...
Click to collapse
The problem is I work in the call center atmosphere and I just can't bring myself to call in and be an asshole. It is unacceptable and I definitely should call them to talk to them about it, but I doubt I will get as far as you. I will also post some BBS dump after it has time to gather some information.
Thank you again for all your feedback
I took out my 32 GB SD card and haven't had a reboot or SOD since. I'm wondering if maybe this was part of the issue. Is it possible that it could be part of the issue?
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Man, that's weird. No idea why that would make a difference. Was there anything on the card that could have caused the problem?
Sent from my SAMSUNG-SGH-I957 using xda app-developers app
It's possible that the card had something to do with it, especially if it had errors or corruption.
Sent via the Skyrocket
Quando Omni Flunkus Moritati
Still running strong. Just music, movies, pictures, and previous builds... I'm going to see if it markes it through the night and tomorrow.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Cool, let us knows how it is through the night and then what happens when you put the card back in. I'm curious.
Sent from my SGH-I727 using xda app-developers app
After I pulled from the charger this morning I got 3 reboots/sods. Put my card back in and haven't had anymore since then. Which means the card has nothing to do with the situation. Still at a loss. Hmph.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Not sure how to upload a dumpfile or how to read BBS
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2

Serious crashes every few minutes

Hey guys I have been having a pretty serious issue the last couple of days. Was running a CM 10 teamchopsticks nightly from a few weeks ago, which worked perfectly up until three days ago. Then it started crashing randomly, the screen would go black and it would vibrate every few seconds, a battery pull would fix it. I updated the phone to the latest nightly, and now I can't run the phone for 5 minutes without the same type of crash. When I battery pulled and tried to turn on the phone, it would immediately crash about 4/5 of the time. This bug is rendering my phone unusable. Not sure whether this is a Rom issue or something else, thanks in advance.
Not sure what kernel I am running.
Hearing it may be a hardware issue, anyone agree?
Could be, try to odin stock jb or ics. If you still have the problem then it's probably hardware. Unfortunately the rocket is getting old. I'm having some old age problems with mine too. Mostly stuck power button.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
I am hearing broken power button, how do I fix?
nsilverman15 said:
I am hearing broken power button, how do I fix?
Click to expand...
Click to collapse
I don't Think you have it. Take your battery out and then put it back in. If it boots at that point then that's a sign that you probably do. Or if you try to try to power off you phone but it reboots then that's another sign
Sent from my SAMSUNG-SGH-I727 using xda app-developers app
Getting the first thing you said
nsilverman15 said:
Getting the first thing you said
Click to expand...
Click to collapse
Could be a stick power button then, that's almost a sure sign. Mine is intermittent. Some times it's ok, others not not.
Sent from my SAMSUNG-SGH-I727 using xda app-developers app

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