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What do you guys think of the AT&T/Tmobile Merger?

Do you guys think AT&T and Tmobile Merger will get approved by the Senate?

F***!!!!!! ATT

I will be moving to Sprint if this does go through... I left ATT for a reason...

I will be gone the day my grandfathered plan expires. I refuse to pay $100 more a month for less services. Why would any sane person do that?
I guess it will be back to sprint....

If it goes through im going back to sprint or boost, I refuse to pay att for any media services

Didn't ATT announce that existing T-Mobile customers will be able to keep their existing plans for as long as they want and still benefit from ATT's network and phone selection?
Pretty sure I read that this is a big point they will be making in front of the Senate.

Unless you want to upgrade your phone ever.
Sent from my LG-P999 using XDA App

Yeah what he said... if the merger means there will still be 2 companies, I'm down. But when has that ever happened. I been with tmo before they were tmo
... remember voicestream ? Once att gobles up tmo say buh by to decent customer service and decent rates... if I can't keep my plan indefinitely ... ill be heading to Verizon. **** sprint.
"If Satan lived in heaven he'd be me.... "

Senate has nothing to say - FTC and Justice department. And even if they disapprove, Courts could can overturn ruling - they have done so with other anti-competitive mergers.

Hate ATT customer service!!! Do not want the merger to take place any time soon or ever! 100% against it!!!!

I will leave if it gets approved.

I liked AT&T. I left AT&T because even with full bars at my house, you can't make a call. Even if you can, the call would be dropped before you can finish it.
My GF has AT&T and her phone does the same thing. My neighbors have AT&T and they do they same thing. Even friends on AT&T that visit my house say the same thing.
The sad part is that it isn't just at my house, it's everywhere. Tmobile may not have great service everywhere, but it works where it should and I hardly get disconnected.
I don't mind AT&T because I travel across the US and I found that AT&T pretty much covers me better then Tmobile and they have pretty decent 3G coverage even between cities where Tmobile is GPRS only (not even EDGE).
My feelings toward the merger can go 2 ways:
First, I would not mind AT&T so much IF/WHEN they merge, they allow AT&T customers to use the great Tmobile signal found at my house... or keep the companies separate but allow access to all the GSM signals. Basically the best of both worlds. Like having access to both Tmobile and AT&T networks.
Second, they bring over the Even More Plus plans where you can have your own device and have a lower monthly bill, which makes sense. A part of the monthly bill pays for the big discounts you get off the phones you buy them on contract. If you don't buy their equipment, why would anyone be forced to pay for a discount they never got? I really like the EMP plans and I think they are awesome.
Lastly, they don't rape my bill. $30 a month for internet is INSANE!!!! Plus don't advertise $79 a month plans* (*requires a $30 data plan). WTF is that? It a plan REQUIRES something, then it should all be included in the price. The math should be $109 a month, which is too damn expensive.
I'm actually really happy with $59 1000 minutes unlimited everything else (less a 5gb cap).
That is reasonable and a good deal.

Will switch to VZW if merger happened.

mightywonton said:
Do you guys think AT&T and Tmobile Merger will get approved by the Senate?
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The Senate doesn't approve or disapprove the sale. The FCC and the DOJ have the power in this. One of the closing off the cuff comments from one of the Senators was that he figured the sale would be approved with stipulations as has been speculated all along. We are not many years from a two carrier system...Sprint will never survive against the two behemoths.

I just read a cent article saying its gonna take up to 12 months to evaluate the deal and most of the senate is against it so I doubt it will be approved. If it gets approved that means that there will only be one GSM carrier in the US and consumers will not have a choice but to go with ATT if they want GSM so I dont see how the FCC will approve that.

maciek82 said:
Didn't ATT announce that existing T-Mobile customers will be able to keep their existing plans for as long as they want and still benefit from ATT's network and phone selection?
Pretty sure I read that this is a big point they will be making in front of the Senate.
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Click to collapse
They are playing nice right now because they are trying to get the deal approved. Do you think that the deal would get approved if ATT was out right saying they were going raise the rates on 50 million ppl? Probably not.
In turn if you own a company and you had 50 million ppl you could raise the rates up 20+ dollars why wouldn't you? Its all about the $$$$$$$$

johnnyp500 said:
I just read a cent article saying its gonna take up to 12 months to evaluate the deal and most of the senate is against it so I doubt it will be approved. If it gets approved that means that there will only be one GSM carrier in the US and consumers will not have a choice but to go with ATT if they want GSM so I dont see how the FCC will approve that.
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Click to collapse
Again, the Senate doesn't matter in the big scheme of things. And the same folks that will decide this sale approved the XM-Sirius merger which resulted in ONE satelite radio provider.
The vast majority of folks could care less if they have GSM or CDMA or TDMA or ABCD or whatever...they want good signal with cheap prices.

I hate to see it and say it, and it will probably take a while, but its going to get approved. AT&T will probably have to make some concessions, but in the end it will go through.

bluemoon737 said:
Again, the Senate doesn't matter in the big scheme of things. And the same folks that will decide this sale approved the XM-Sirius merger which resulted in ONE satelite radio provider.
The vast majority of folks could care less if they have GSM or CDMA or TDMA or ABCD or whatever...they want good signal with cheap prices.
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cent = cnet
Im sorry but I disagree with you. Those who travel internationally and use different sim cards in different countries want a global phone and want to choose a gsm network. There are many people like that and it is only fair that they have a choice between at least 2 carriers

jcbofkc said:
I will be gone the day my grandfathered plan expires. I refuse to pay $100 more a month for less services. Why would any sane person do that?
I guess it will be back to sprint....
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+1
Sent from my LG-P999 using XDA Premium App

[Q] Considering leaving verizon

Similar to another posters issues, I have now had three HORRIBLE refurb TB's, added to the horrible refurb TP2's that I had about a year ago. Verizon (mike peir is his name) told me that if this last one wouldn't fix my problems, (random RB's, unable to get GPS lock, and for some unknown reason I lost lte) Then they would send me a new one. Welllllll, I called mike on his personal work number and he feeds me some bs of "well after reviewing your account again I don't know that I can honor that." Dude has flat out lied to me. Also, I spend about 200 a month though VZW where I would only be spending about 165 after discounts and such through sprint. I understand that the wimax isn't lte, but I can save money, and if I'm going to get crappy(lying) customer service though both, what's the point in spending an extra 500 dollars a year? I just want some feedback as to what I should do? What would you do if you were in my situation? Also, I have sent back the refurbs each time instead of my phone because they were all, externally, in worse condition than mine. And one had the same SW issues as mine. Will post pics later.

It's a software issue, just wait for the update. As far as sprint being cheaper of course they are. No carrier can compete with VZW on service so they have to compete on price.
Sent from my ADR6400L using XDA Premium App

You think Verizon is bad at customer sevice. Good luck on sprint.
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I thought that I had one of the power button hanging down, but I guess I don't.
Sent from my ADR6400L using XDA App

the issues you are talking about have all been discussed her and like crazyhtown says will be fixed in a software update soon. OR you could grow a pair and just root the dang thing and flash a different radio, worked for me. I had the EXACT same issues with my Tbolt after the OTA update, flashed a different radio and it was solved

Was rooted when I lost 4g. And the GPS still wouldn't lock. The only thing that rooting fixed was random reboots. When I was on das bamf 1.7 remix I lost 4g and couldn't get it back. I have tried everything to fix the 4g issue, that was the kicker. I was dealing without GPS, but what's the point in having a LTE device if you can't use it? Now I'm back stock it 4g still isn't back. I have tried enabling and disabling eharp, and obviously I have tried turning on LTE/evdo. (I'm in a heavily covered 4g area and drive from one side of that area to the other every day. I live in north charlotte and drive to south charlotte. 28031 to 28273) I don't know why I lost it, but it did. I have pulled the sim card and reseated it, and that didn't fix it either. But I refuse to take a device that is not in at least as good of condition as the one I am sending back.

Try talking to a manager. I have, on rare occasion, had to resort to this. I usually have no problems with the CSRs, but when I begin getting inconsistent information that doesn't seem right, I talk to them.

How long have you been a Verizon customer? Have you ever had Sprint 'service'?
Is there any substantial WiMAX coverage in your area? Or is it spotty at best?
If no substantial WiMAX in your area, I would just tell Verizon to give you a good 3G phone until they can provide a reliable LTE network & phone. One can usually negotiate a solution with Verizon. Escalate as high as you need to until you find someone that can work out a solution.

I finally got the guy who I referenced in my first post to honor what he told me to begin with. He called me back about 20 mins ago and apologized for telling me something he shouldn't have, then said he "looked further into my account" and could "honor what he promised Saturday". He was supposedly a call center manager. Because he was who I was escalated to on Saturday. They are sending me a new phone now. I guess I'm happy, but it seems like an awful lot of effort just to get the guy to do what he promised he would do previously. Which the way he called back makes me think he got his hand slapped by his superior, because he apologized like 20 times for promising something "he wasn't supposed to."

5 years with VZW. I had sprint(nextel actually) before that. Then ATT before that. ATT is the only one I would never do business with again. I mainly left sprint because my now fiancée was on verizon and I was blowing through minutes just talking to her. Between the two of us I usually average about 1000 m2m now, and that's down from what we used to talk. (more like her talk, and I listen. lol) So I really needed to make a move because of that.
Wimax is pretty solid where i'm at, it just doesn't go as far north as LTE does. It drops about 10 miles north of here. However, where I commute and live I am always in wimax.
Verizon has appeased me for now, I'm still not sure if I will stay when my contracts are up. I guess the guy thought I was bluffing before I asked how much my etfs were and started giving him my card number.

My suggesstion is to stick it out with vzw. I recently switched to vzw from AT&T and paid a heftly cancellation fee to do so because I was fed up with their service and shopped around before landing on Verizon. This was money well spent. I made the right choice, as someone else said above, others may be cheaper but I doubt if anyone will be better. Once the update comes for the TB all will be well.

Thanks for the responses, I think I'm going to stick it out for a few more months and see how it goes. But, right now VZW is on a very short leash. They did, after hours on the phone, finally make good on their promise. Sorry for bogging down the forum, and again, thanks for all the answers.

If you think you're going to have a better experience with replacement phones on AT&T, or Sprint, or T-Mobile, good luck. You won't. Unless you visit a warranty center for AT&T, you won't get a working phone in any quicker timeframe then you could with Verizon.
The grass isn't always greener on the other side.

1454 said:
Similar to another posters issues, I have now had three HORRIBLE refurb TB's, added to the horrible refurb TP2's that I had about a year ago. Verizon (mike peir is his name) told me that if this last one wouldn't fix my problems, (random RB's, unable to get GPS lock, and for some unknown reason I lost lte) Then they would send me a new one. Welllllll, I called mike on his personal work number and he feeds me some bs of "well after reviewing your account again I don't know that I can honor that." Dude has flat out lied to me. Also, I spend about 200 a month though VZW where I would only be spending about 165 after discounts and such through sprint. I understand that the wimax isn't lte, but I can save money, and if I'm going to get crappy(lying) customer service though both, what's the point in spending an extra 500 dollars a year? I just want some feedback as to what I should do? What would you do if you were in my situation? Also, I have sent back the refurbs each time instead of my phone because they were all, externally, in worse condition than mine. And one had the same SW issues as mine. Will post pics later.
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Click to collapse
Stop calling mike. Call corporate. My bud threatened to cancel 5 accountant over a MOTO Droid dropping calls when he found out a Droid x was coming...short of it is he had a Droid x 1 week before they dropped. His business skills were impressive...shady but impressive cause his d1 never dropped a call lol

I'm not saying they will be greener. But a 500 A year savings might be worth leaving if I'm going to have issues no matter where I go. Maybe I'm wrong, it just seemed today like VZW wasn't worth their word. Like I said though, he did rectify it. So I'm appeased for now. We will see if I have any more issues. If not, then ill stay, if so, then I leave.
Sent from my ADR6400L using XDA App

I came from from sprint after being a 7 yr customer. Year their CS sucks but the plans are gonna save you $ no matter what. I was lied to from a Radio Shack employee who said that At&T had the cheapest plans and after finding out the truth we canceled our contract with AT&t and had to go with Verizon since we did an early termination with sprint. I regret it every second. Sprint always has the best phones out the fastest. they are deffinetly on the cutting edge of cell phones. the 3d evo comes out in a few weeks and you can record, take pics in 3D and the whole phone is 3D without and glasses. Plus you get unlimited everything for $69 a month. No throtteling like verizon and no data limits with At&t. Sprint is by far the best way to go. IMO

MomentFreak said:
I came from from sprint after being a 7 yr customer. Year their CS sucks but the plans are gonna save you $ no matter what. I was lied to from a Radio Shack employee who said that At&T had the cheapest plans and after finding out the truth we canceled our contract with AT&t and had to go with Verizon since we did an early termination with sprint. I regret it every second. Sprint always has the best phones out the fastest. they are deffinetly on the cutting edge of cell phones. the 3d evo comes out in a few weeks and you can record, take pics in 3D and the whole phone is 3D without and glasses. Plus you get unlimited everything for $69 a month. No throtteling like verizon and no data limits with At&t. Sprint is by far the best way to go. IMO
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What does having different phones that maybe you enjoy a few from have anything to do with quality of service? Sprint has slowest network and honestly with Tmobile and AT&T doing their thing I honestly think Sprint is at the bottom of the food chain. Yes I enjoy some phones on other carriers service but will I give up decent CS for it? No way but we all know everyone had had good, bad or no issues with their carrier so again this is to each their own.
Issue here is same as most other cell phone companies they are representing the developers of the phones so they need to protect their investment in making it hard to get replacement devices when you are outside the 14 days. Sprint, AT&T and VZ all have huge flaws when it comes to warranty replacement but when it comes to generally trying to take care of the Customer I still without a doubt think VZ does the best. You need to be in full control of what you want a justifable resolution when you call and ask for a Manager. Do not take no for an answer and let them know they need to stand by the quality expected from a brand new phone.
Yes phones have flaws but hourly reboots is not acceptable. Replacement devices that are not put together right is not acceptable. Lying to customer to put them off to next CS rep is not acceptable. Making promises and not following up on them and trying to give customers the run around is not acceptable.
I had SO many issues with launch of this phone most people don't believe me. Yet I kept trying to get phone without issues I has having. Non fuctional power buttons, displays not aligned on phone even, BAD light leaking from bottom of the case. So I have placed 6 total orders from Customer Care since March 17th. Have 5 device swaps at the store and they gave up and put me in touch with phone tech support. After 2 months of awaiting my bill to be fixed and having to contact HTC on how bad VZ was handling my situation I got resolution and taken VERY good care of.
Result was follow up Customer Service rep from HTC calling and offering me any HTC device I wanted on VZ network and they would take care of VZ. So I said I want to be locked into 4G data plan and I want only the Thunderbolt and will not wait for next device months to come. They contacted VZ on my behalf and guess what I got a Manager overide contact renewal which means being I was out of orginal 14 days and lack of 5 supervisor call backs VZ had to put me in a new contract date and send me a new phone for free. So I have spare TB that just needs the Software update and has peeling on kickstand. Free extended battery and all my shipping charges were removed from EVERY order.
Point is there are tons of good phones out there but if you want the most reliable Customer service SADLY you must speak with Management 75% of the time to get results you expect for your situation. I did not back down and I patiently waited and today I get my new devices from VZ.

Yep. Oftentimes the key to resolving a problem is primarily finding the right person to speak with. True at both Verizon and HTC. When I was on Sprint, I can remember waiting on hold forever before even speaking to the first level of customer support.

There is no service like Verizon. They are the leaders for a reason. And sprint is cheap and have the least customers for a reason...
Sent from my HTC Thunderbolt.

2nd day Fedex for free from VZ for my replacement Bolt
1 week USPS from ATT to replace my girlfriend's Captivate
$15 "express shipping" available

[Q] What is the drving factor of why you change servicec providers?

Hello All,
I am one of the people that do more reading on xda than post, so sorry for my low post count. This question is to get more feedback and also allow to me vent a bit.
Like mostly everyone that is on XDA loves their phone or tablet and wants to get the most out of it and/or make it their own. Many of us are gadget lovers and really enjoy the evolution of technology as it comes out. I am sure many of us would love to or have been to CES in Las Vegas (or any electronics show). All and all, when the day is over we are all sophisticated geeks (to others or in our own mind).
Myself, I am in a daily battle to stay on-top of technology as much as I can. What is the problem with that? Money. (can I get a Amen?). We will not even go into the social life talk in this post, because after all it is just a question. I find myself always seeing what service provider will release next. I have once worked for Sprint in the corporate side and know a lot that goes on behind the curtain. Providers are shown many new and current handsets that have and have not launched in the market yet. There is a team that looks at all angles of the phone before giving a thumbs up to it. It all comes down to what the customer will buy.
SO... allow me to get to the point and question....
- Do you find yourself migrating from service provider to service provider based on what type of handset(s) they have new and existing?
- Do you sit there and joggle the pros and cons of dealing with a service provider you know you are not going to want to be with and/or deal with, but they have a handset you want (so badly)?
- Do you try to find ways out of your contract so you can switch providers just to get into that phone?
- Do you put yourself on a pay as you go plan, and just buy the phone out-right just so you are not held down to a contract?
- Are you on the look out for new mobile providers to see what they offer as for phones Vs rate plans? (Example: ting.com in the USA)
Being honest, other than Cicket, and TrackPhone in the USA... I have been on EVERY service provider (in the USA). If I could get frequent flyer miles for my mobile number, I would be PRIME GOLD ELITE by now.
Alright, your turn... what SAY YOU?

I take it for most this is too much or two hard to answer?

Hello there! I always have been on pay as you go, the reason in $, I would get a contract but don't want to be tied down for 2 years, virgin mobile dosent have many Android phones so I just wait till they come out with new ones, I'm patient , service providers to me isn't that great of a deal, as long as service is good and the price is right, service is an opinion, some people think tmobile is better and some think at&t is better, ive been on boost mobile, virgin mobile, at&t and sprint, service seemed the same to me, so I don't research and debate to see what's best, to me I think contract phone bills can be a little to over priced, but this is only my opinion
Sent from my HTC_A510c using XDA App

Android311 said:
Hello there! I always have been on pay as you go, the reason in $, I would get a contract but don't want to be tied down for 2 years, virgin mobile dosent have many Android phones so I just wait till they come out with new ones, I'm patient , service providers to me isn't that great of a deal, as long as service is good and the price is right, service is an opinion, some people think tmobile is better and some think at&t is better, ive been on boost mobile, virgin mobile, at&t and sprint, service seemed the same to me, so I don't research and debate to see what's best, to me I think contract phone bills can be a little to over priced, but this is only my opinion
Sent from my HTC_A510c using XDA App
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Thank you for the reply I agree with you. Looking at T-Mobile for example, their non-contract plans are lower cost then their normal plans. I was lost as to why this is and did not want to go into it with why this is.

ya im not sure why that is, perhaps maybe services use "pre-paid" as a marketing strategy to get new customers to try there service out and experiment how they like and feel about the company, if a customer has been on there prepaid for a while and likes them they might say hey, i like this service provider...maybe i should get a contract with them. Now that customer is with them for 2 years (or what ever the contract is). As price for pre paid and why its sometimes cheaper im not sure, im still trying to figure that out

I have gone back and forth between post paid and prepaid. As for me, the cost on prepaid is much better. However, the customer service is horrible in prepaid. I am with ATT, and recently had switched from postpaid to prepaid, then had an issue with the phone i bought on postpaid and had to pay the etf to get out of contract. Needless to say, I couldn't get any where with customer service, and had to switch back to postpaid to resolve my issue, and then back to postpaid. Why. Because i had so much into the phone. Anyway, customer service is a big difference, even between different service providers.

chrism.brunner said:
I have gone back and forth between post paid and prepaid. As for me, the cost on prepaid is much better. However, the customer service is horrible in prepaid. I am with ATT, and recently had switched from postpaid to prepaid, then had an issue with the phone i bought on postpaid and had to pay the etf to get out of contract. Needless to say, I couldn't get any where with customer service, and had to switch back to postpaid to resolve my issue, and then back to postpaid. Why. Because i had so much into the phone. Anyway, customer service is a big difference, even between different service providers.
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Click to collapse
I agree, I have noticed that if you move into Pre-Paid service you fall into the ol' "You get what you pay for" type of deal. I have head through out the roomer mill that some companies may go 100% full automated for all pre-paid accounts. Thus, if the automation service can not fix your problem, then there is no one live that can help you. I can just think how awful that would be if you are trying to port your number over and you run in to issues.

Have any of you guys/gals noticed this? I have seen this time and time again. The quality of phone used in pre-paid Vs. that of Post-Paid. I think the core reason is that people just have issues paying 300.00 or more for a phone. They seem to love only paying 200.00 or less for a smartphone.
Even the same make and model between Pre and post... it just feels cheaper on a Pre-paid device.
Any takers on this?

I wouldn't say it feels cheaper on a prepaid device, maybe its some people mind that they feel there phone is cheap or themselves are cheap because they are on pay as you go, there is nothing wrong with prepaid...just don't have much of a phone selection, in this economy I'm sure alot of people are switching to prepaid due to they pay to much and fear if they can't pay the bills and ruin there credit
Sent from my HTC Wildfire S using xda premium

I just switched to straight talk today. $45 per month. With Att I paid $75 a months,with 500 MB. That was prepaid. So I like saving $30.

im with ATT now, i left sprint because of the prices, they've gotten higher since getting 4g (charging $10 a month per line) and with 5 lines that was to much for me, i went to tmobile next but ever single month they over charged me and then in a 3 month span charged me 4 times, so i left them and now im with ATT no problems so far. i think all carriers have great phones and everyone will find one they like from anywhere its mainly a budget issue with me

anybody considering tmobile?

Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.

I'm sorry to hear this. I've shipped like 20 things to Verizon literally and it's made it but I was considering tmobile too. Grab a gsm phone and rock it. But it really depends on your coverage.. Tmobile can suck like hell in some areas. They let you buy phones by adding payments to your bill every month and they work with you if you need an extension on your bill.
Verizon charged me for a whole year for a line I wasn't using because I had it suspended and not unbilled suspension. I had no clue there was two different things. And I even told the rep I had no phone for the line so please suspend it. I only found out it was on when a rep called me saying they were hitting the switch because I had another line under my social that was unpaid.
In short.. Give them a go.
Gs3

Yeah i mean i love verizons coverage but this being fearful to ship phones back when i pay for warrenty is crazy. Tmobile has good coverage here. Gonna call up verizon tomorrow and see what can be done. If nothing ill check out other carriers in a few weeks. Im just frustrated today.

fix-this! said:
Long story short ive been with verizon for a year and change. This is the thrid time ive been charged for a phone ive shipped back to verizon. Somehow they cant find it in their wharehouse even though fedex says it was delievered. I spoke to upper mangement and they gave me a free gs3 for the troubles "lost my unlimited data" as part of the deal. I was assured i wouldnt see a charge this month and boom, there it was today. Now they reversed the device charge but im stuck with the extra $35 government surcharge. Im kinda ticked and am thinking about canceling my contrct and going to tmobile as they are cheaper and have unlimited data again. Anybody else experienced these type of problems on verizon?
Sorta seeking advice. Im fearful of ever shipping another defective device back. With sprint i could take it in locally and they would fix it or swap it out on spot.
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The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
Sent from my SCH-I535 using Tapatalk 2

mailingtechnology said:
The tax usually comes off on the next bill cycle. You don't see it right away when they refund the charge.
Sent from my SCH-I535 using Tapatalk 2
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I know this but the point is i shouldnt see any charge for their screwup. Iet alone 3x already. I feel as im being punsihed for something that is beyond my control. Thats why im upset.

Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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Yea i left sprint after 5 years becuse of horrible service. So i wouldnt go back there. At&t is not worth it so im left with tmobile. I know they have good coverage here and a good lineup of phones. The unlimited data may be a plus too. Ive wanted to go gsm for some time now.

x-y-no said:
Well I moved to Verizon from T-Mobile because their coverage is godawful pretty much everywhere I ever spend any time.
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This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3

luis86dr said:
This. Yes, Tmobile without a doubt is much more affordable... But they do not come in comparison to Verizons service. Verizon honestly has the best coverage, but their customer service is lacking heavily compared to other carriers. Of course this is just from my personal experience...
Samsung Galaxy S3
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Click to collapse
I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.

[email protected] said:
I think customer service is lacking at all companies today. The lack of knowledge from reps throughout different companies and industries is just mind blowing. Seems like no one gets trained on the products they sell anymore. They just make stuff up and unless you educate yourself you would never know that you are being lied to most of the time from these people.
Don't know if it has to do with lots of turnover, lack of training, or companies just not caring but it really is sad when a sales guy or service guy does not know their product and the average consumer doesn't know enough to challenge what they are told.
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Click to collapse
Very true. I don't think any training is needed when you read your responses to your customers off a computer. Most of them give very generic responses. It's funny actually.
Samsung Galaxy S3

Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2

TheGeXX said:
Verizon is amazing with business customers. Above and beyond anything I dealt with when I had a tmobile business account, and Verizon does have the best coverage and the fastest speeds. What is the point of unlimited data when it doesn't work when you need it.
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
You are the only one that posts your location. I'm in Houston and you have to be within the Samsung radio range of the towers throughout Texas. During hurricane on Tmobile if it works at your house normally 3 miles from freeway you have to go to freeway or tower to get service. If we travel in Texas my son who is on Tmobile has to use my phone. If you are more than 3 miles from any major freeway in a metro area in Texas under good weather conditions you can hang up any signal. Tmobile only rents the towers that are on the freeway in Metro areas and about every 10 miles in between. Verizon either buys or rents every tower in the state. That is the difference.

after comparing prices im certain we will give tmobile a try next month. probably get myself the note 2 and my wife a galaxy s 3.

Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2

TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
dunno, ive never heard of any such thing.

TheDiabolicaL1 said:
Do they still do the loaner phone to try out the service before you sign up? Just curious...
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
I think they do. They have signs every were around my area to "test drive" there service. I'm thinking about switching because my wife is jealous of NY s3 and wants one now and I'm not gonna pay Verizon's crazy prices for there new share everything plan....and loss my unlimited data!
Sent from my S3 running Eclipse 2.1

I have a sweet deal on Verizon, 3 lines unlimited with 1400 minutes, plus insurance on the 3 lines, with wife's discount, we pay $165 a month. I have never had anything but great customer service, sometimes you need to call a few times to find the right rep! I would never leave Verizon, coverage cannot be beat.

I thought about TMobile but when my wife and I went into a local store they told me $150 down per line (to go towards the phone cost apparently) which gets refunded with a rebate then they wanted $20 per month for 20 months (so $400 per phone). I laughed in their face and said I'll stick with VzW where I can pay $200 for a phone and have better coverage.

You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app

josh995 said:
You'll be sorry if you go with T-Mobile. Good luck going on any sort of vacation. Biggest regret of the carriers I've had is T-Mobile. I paid the $200 ETF and ran. Which ended up being $285 after all thee BS fees. $23 government related usage fee? Never had to pay that until I terminated. They rip you off, on top of their crap service.
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
well as ive said sprint & at&t are not an option. so unless i go prepaid what else can you do?

[Q] Switching from Sprint to Tmobile

Hello XDA,
I am currently on the last month of my contract with Sprint, it ends 7/31/2014. I am currently on a family plan with 2 other lines, 3 total and at the end of July want to take my number from Sprint and move to Tmobile. I have never switched providers before and I am not sure what to expect.
Do I need to wait until 7/31 to actually switch without paying ETFs?
Can I activate my Sprint Nexus 5 on TMobile? It was purchased at Best Buy and was Sprint labeled, but it should be fine for Tmobile with their Sim correct?
Would I need to do anything with Sprint or if I waited until 7/31 can I just visit a Tmobile store and they take care of porting my number and essentially telling Sprint to kick rocks?

Circaflex said:
Hello XDA,
I am currently on the last month of my contract with Sprint, it ends 7/31/2014. I am currently on a family plan with 2 other lines, 3 total and at the end of July want to take my number from Sprint and move to Tmobile. I have never switched providers before and I am not sure what to expect.
Do I need to wait until 7/31 to actually switch without paying ETFs?
Can I activate my Sprint Nexus 5 on TMobile? It was purchased at Best Buy and was Sprint labeled, but it should be fine for Tmobile with their Sim correct?
Would I need to do anything with Sprint or if I waited until 7/31 can I just visit a Tmobile store and they take care of porting my number and essentially telling Sprint to kick rocks?
Click to expand...
Click to collapse
There was some discussion early on that the sprint nexus 5s were different but I believe that was wrong I can look more into it. If you are going to T-Mobile postpaid then the easiest option would be to go in store. When you port your number they say it can take up to 24 hours to be finalized but in my case was about six hours. Keep your sprint account active until the port is complete or you will lose your number. Once the port is complete sprint may cancel your service or give you a new number so call to make sure it's cancelled.
Sent from my Nexus 5 using Tapatalk

Circaflex said:
Hello XDA,
I am currently on the last month of my contract with Sprint, it ends 7/31/2014. I am currently on a family plan with 2 other lines, 3 total and at the end of July want to take my number from Sprint and move to Tmobile. I have never switched providers before and I am not sure what to expect.
Do I need to wait until 7/31 to actually switch without paying ETFs?
Can I activate my Sprint Nexus 5 on TMobile? It was purchased at Best Buy and was Sprint labeled, but it should be fine for Tmobile with their Sim correct?
Would I need to do anything with Sprint or if I waited until 7/31 can I just visit a Tmobile store and they take care of porting my number and essentially telling Sprint to kick rocks?
Click to expand...
Click to collapse
1) You do not have to wait to switch.
2) Probably should look at trading in your Sprint N5 to avoid any CDMA (Sprint) and GSM (T-Mo) issues down the road.
3) You don't need to do anything w/ Sprint. Simply head into T-Mo and let them port and handle from there.

2. Shouldn't be any issue if T-Mobile activates it. Sprint has to activate the CDMA radio differently.
Sent from my Nexus 5 using Tapatalk

tmobile doesn't have to activate it. just put in tmibiles sim card, boot up. if no signal right away, put in tmobiles apn manually. thats it. most likely youll have a signal right away though.

pwrmedia said:
1) You do not have to wait to switch.
2) Probably should look at trading in your Sprint N5 to avoid any CDMA (Sprint) and GSM (T-Mo) issues down the road.
3) You don't need to do anything w/ Sprint. Simply head into T-Mo and let them port and handle from there.
Click to expand...
Click to collapse
So say I do this next week, i would assume I would pay an ETF with sprint if i dont wait right?
I was under the impression the n5 was the same (has all bands) and it shouldnt have a conflict, especially if i factory reset
:good:
Basically my main concern is if i need to wait until the 31st to do this will i lose my number? or do i do this with tmobile a few days before the 31st?
Thank you all for the replies

Circaflex said:
So say I do this next week, i would assume I would pay an ETF with sprint if i dont wait right?
I was under the impression the n5 was the same (has all bands) and it shouldnt have a conflict, especially if i factory reset
:good:
Thank you all for the replies
Click to expand...
Click to collapse
If you do this next week, and your contract isn't up until the end of next month, then they'll cover your ETF (either through reimbursement/credit your t-mo account, not sure how they're handling that these days).
As the other posters mentioned, you SHOULDN'T have any issues if T-Mo activates the phone, but you may want to Google success/fail stories when it comes to taking CDMA-carrier branded phones and activating them on GSM networks.

pwrmedia said:
If you do this next week, and your contract isn't up until the end of next month, then they'll cover your ETF (either through reimbursement/credit your t-mo account, not sure how they're handling that these days).
As the other posters mentioned, you SHOULDN'T have any issues if T-Mo activates the phone, but you may want to Google success/fail stories when it comes to taking CDMA-carrier branded phones and activating them on GSM networks.
Click to expand...
Click to collapse
Yea i read about the etf reimbursement but i believe you have to trade in your current device, which i dont really want to do. My phone isnt branded any different though from what i understand compared to google play store bought n5's

pwrmedia said:
If you do this next week, and your contract isn't up until the end of next month, then they'll cover your ETF (either through reimbursement/credit your t-mo account, not sure how they're handling that these days).
Click to expand...
Click to collapse
This is incorrect. BYOP customers are inelligible for T-Mobile's ETF promotion, it is only for people who buy new phones from T-Mobile and have an old phone to trade in. If he ports his number from Sprint to T-Mobile as much as one second before his contract expires, he'll most definitely be charged an ETF.

BirchBarlow said:
This is incorrect. BYOP customers are inelligible for T-Mobile's ETF promotion, it is only for people who buy new phones from T-Mobile and have an old phone to trade in. If he ports his number from Sprint to T-Mobile as much as one second before his contract expires, he'll most definitely be charged an ETF.
Click to expand...
Click to collapse
So what exactly happens on 8/1 do i no longer have sprint or does it go month to month. How do i keep my number? sorry for the noob questions, been with sprint and only sprint. August 1st do I just walk into tmobile and do it from there? I have no problem waiting, its only a few weeks away otherwise i could pull the quick switch a roo and activate my galaxy s 3 and do the BYOP but its too much hassle and i can just wait but i just dont want to lose my number

Circaflex said:
Yea i read about the etf reimbursement but i believe you have to trade in your current device, which i dont really want to do. My phone isnt branded any different though from what i understand compared to google play store bought n5's
Click to expand...
Click to collapse
You're right, you do have to trade in your phone.
I'd assume that since you're within 30 days of your contract ending w/ Sprint, you're looking @ roughly under $100 in ETFs across your 3 lines (if you're just canceling the one line on the family plan, obviously that's even cheaper). If it makes more sense keeping the phone you have now and paying those fees as opposed to taking advantage of T-Mo's reimbursement and giving up the phone, that may be the better deal for you.
I left VZW in January of this year w/ 8 months left to go, and paid my ETFs up front, picking up a N5 from them rather than letting them trade my HTC One since they valued it so low. Sold the One on Craigslist for 2x what T-Mo wanted and essentially recouped my ETFs and the first two months of my T-Mo bills.
I'd say hang onto what you've got since you don't have high ETFs.

pwrmedia said:
You're right, you do have to trade in your phone.
I'd assume that since you're within 30 days of your contract ending w/ Sprint, you're looking @ roughly under $100 in ETFs across your 3 lines (if you're just canceling the one line on the family plan, obviously that's even cheaper). If it makes more sense keeping the phone you have now and paying those fees as opposed to taking advantage of T-Mo's reimbursement and giving up the phone, that may be the better deal for you.
I left VZW in January of this year w/ 8 months left to go, and paid my ETFs up front, picking up a N5 from them rather than letting them trade my HTC One since they valued it so low. Sold the One on Craigslist for 2x what T-Mo wanted and essentially recouped my ETFs and the first two months of my T-Mo bills.
I'd say hang onto what you've got since you don't have high ETFs.
Click to expand...
Click to collapse
yea it would be a single line off the family plan

So i think i found my answer, all the contract does is limit me from taking my number to another provider without paying an ETF fee. Once it ends it will go month to month unless i sign another two year agreement, 8/1 is my best opportunity to go into TMobile and have them port my number and setup service with them without paying an ETF fee.
I found a chart with the ETF fees, for 1 month of service remaining on "advanced" devices I would have to pay $100 bucks. I think ill wait until 8/1 and kick sprint to the curb.
Thanks to you all for putting up with my nonsense today :good:

Good call. Wait it out and keep your phone. You will never look back once your on T-Mobile!
Sent from my Nexus 5 using Tapatalk

So I finally made the switch, did not want to pay the $100 bucks for leaving a month early so my contract with sprint was completed on 7/31 and that same day I went over to tmobile and the process took about 15 minutes, mostly me waiting for sprint 3g to pull up my account details as I forgot to bring my account number with me. about 5 hours later the number was ported over and so far I love it. I get LTE at home where I got no service with sprint, not even 3g. Most of my usual areas where it was slow 3g are now on LTE, LTE spots are actual LTE. Sprint would give me on great signal maybe 10 Mbps, on tmobile i am consistently hitting 40+ and even hitting 50 in most of my areas. Good riddance Sprint, should've ditched you long ago.
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Circaflex said:
So I finally made the switch, did not want to pay the $100 bucks for leaving a month early so my contract with sprint was completed on 7/31 and that same day I went over to tmobile and the process took about 15 minutes, mostly me waiting for sprint 3g to pull up my account details as I forgot to bring my account number with me. about 5 hours later the number was ported over and so far I love it. I get LTE at home where I got no service with sprint, not even 3g. Most of my usual areas where it was slow 3g are now on LTE, LTE spots are actual LTE. Sprint would give me on great signal maybe 10 Mbps, on tmobile i am consistently hitting 40+ and even hitting 50 in most of my areas. Good riddance Sprint, should've ditched you long ago.
Click to expand...
Click to collapse
love to read happy endings

Were you able to use your sprint nexus 5 on the tmobile network then?

orb360 said:
Were you able to use your sprint nexus 5 on the tmobile network then?
Click to expand...
Click to collapse
yea, anybody can. all you need to do is pop in an lte enabked tmobile sim. you dont need to call them and set it up for your device to work, like sprint.

Sim card and new Nexus 5 in the mail in route to mi casa. Missed my N5 so much. Ha. Bye bye Sprint.

Happy to see T-Mobile is working for you. I been using it for years; so far it has never disappointed me.