device not recognized by windows - Eee Pad Transformer Q&A, Help & Troubleshooting

When I connect the Transformer to my computer I get the message "USB device not recognized." Have read many threads on this subject. The main solution seems to be to RMA your Transformer and get a new one sent by Asus, but mine was refurbished and is already out of warranty. I have tried the Asus Suite and also the alternative "Naked" drivers. Nothing has worked.
Was previously running on Revolver 3. Just upgraded my system to Revolver 4, doing a factory reset and full wipe, hoping that might solve the problem, but it has not.
I have read that some people with a rooted Transformer have solved this problem by "re installing the bootloader," nut I have been unable to find information on how to do this. Is this an option in my situation and does anyone know or could anyone connect me to a link describing the process?
Assuming I cannot get my Transformer recognized by my PC after reinstalling the bootloader, what would be the most convenient way for me to transfer files between the two?
Thanks for your help.

Update on the problem:
Last night I decided to experiment with the USB connection, pushing and moving the USB connector once it was connected to the computer. And guess what? For a split second my device got recognized, and actually showed up in Windows Explorer. Then a second later I was getting the same "USB device not recognized message." By fiddling with the connector I was able to get this split second recognition about four or five times, then I gave up. It's just not good enough to have the device recognized for one second!
Anyway, based on this I conclude my Transformer hardware and system must be fine, it's just the sync cord is poorly made--well, it doesn't seem to be the cord, but the USB connector specifically that is defective.
The cord does work to charge my Transformer when plugged into an electrical socket, so all the more odd that it malfunctions when attached to a computer. I've now discovered several threads describing a similar situation: cord worked for charging but stopped working for computer connection. So looks like what we are dealing with here is fairly common manufacturing defect with the USB connector on the Asus Transformer cord.
I won't know for sure until I get a new cord, but once I do I'll post an update as to whether or not the problem is solved. Hope this can help someone else in the same boat. At least worth trying a new cord before RMA!

hello
perhaps stupid questions, but :
- Did you tried to check/uncheck "USB debugging" ?
- did you tried to communicate with ADB ?

i have the same problem with mine. i just ordered a new cable. hopefully this fix the problem so can root and install new ROM
Sent from my Transformer TF101 using xda app-developers app.

reset the system ,and then try
reset the system to default ,and then try

Go to device manager on your laptop and uninstall and delete drivers for Asus transformer, restart your laptop and reinstall the driers then it should work fine
Sent from my Transformer TF101 using xda app-developers app

something similar just started happening, but only after i rooted it.
my tablet used to connect to Windows 7 just perfectly. but immediately after root, (with the same cable that was used to root it) is no longer recognized by Windows 7. haven't tried a different cable because i didn't have another handy at the time, but i will try to use another cable.
then i've tried to uninstall the drivers from Device Manager, and downloaded the USB drivers ZIP from the ASUS site... "ASUS_Android_USB_drivers_for_Windows.zip"
but when browse to the INF file during the detection part, i get an alert message that won't allow the use of the INF file.
any help would be much appreciated.

Related

Problem with The USB Connection

Hey XDA,
Two days ago I updated my transformer to 3.2 after a 2 months that I didn't used him, after the update I noticed that when I connect the transformer to my PC, the PC doesn't recognize him and the transformer himself didn't open the Asus Sync app to find the ASUS SYNC in the PC.
Its not the USB cable because it charging and its new.
Its not the USB port I tried another device.
Its not the computer \ OS , I have 2 windows on my computer and it doesn't work in any of them.
I tried to wipe twice , it end up with a lot of lost data that I forgot to backup.
I tried it in APX mode and its doesn't work either.
I tried USB Debug ON/OFF
I tried Reinstall drivers.
I really dont know what to do I search in google hours and I didn't find anything.
Thanks alot for helpers!
BTW sorry about my english.
Same stuff is happening to me.
http://forum.xda-developers.com/showthread.php?t=1299867
I guess I'm not alone with this.
3n1g said:
Same stuff is happening to me.
http://forum.xda-developers.com/showthread.php?t=1299867
I guess I'm not alone with this.
Click to expand...
Click to collapse
Any idea ?? Its like the Asus Sync app in the pad doesn't work.
Does that happend to you after updated to 3.2?
probably still isn't the cable but just because it charges doesn't mean the cable isnt broken. The data uses different cores to the charging.
v8code said:
probably still isn't the cable but just because it charges doesn't mean the cable isnt broken. The data uses different cores to the charging.
Click to expand...
Click to collapse
But the cable is new I got him 2 days ago... How can it be broke so fast... I thought about it, but I waited for this cable 2 month and now he broke (Big lol) if it's true Asus have really bad sevice.
adirh3 said:
Any idea ?? Its like the Asus Sync app in the pad doesn't work.
Does that happend to you after updated to 3.2?
Click to expand...
Click to collapse
Not the first time. After a reset it started doing that.
Same problem here after updated to 3.2 no more working sync.
PC does recognize the transformer self open can open files on the SD card. But the Asus Sync app can't find the Transformer on the PC.
adirh3 said:
But the cable is new I got him 2 days ago... How can it be broke so fast... I thought about it, but I waited for this cable 2 month and now he broke (Big lol) if it's true Asus have really bad sevice.
Click to expand...
Click to collapse
Where did you get the usb cable? I can't seem to find one anywhere.
What's wierd is that i never "tortured" the cable to account for it to break...
It's always in the same area, attached to the charger (only take it of to connect to the pc, wich is like, 15 cm away from the charger), no pulls, no sharp bends... but it fells fragile on the connector (dances a bit from side to side)
3n1g said:
Where did you get the usb cable? I can't seem to find one anywhere.
What's wierd is that i never "tortured" the cable to account for it to break...
It's always in the same area, attached to the charger (only take it of to connect to the pc, wich is like, 15 cm away from the charger), no pulls, no sharp bends... but it fells fragile on the connector (dances a bit from side to side)
Click to expand...
Click to collapse
I got it from Asus ,their cables have a lot of problems... SOMEONE has any idea? I am sure that there's a way to fix that, but I dont know what...
usb cable is not the problem.
Can connect to the PC en transfer files to/from the mem card.
Just restored a partition image form the PC witch was working before...
So problem must be in the transformer...
Cleaning was not working too
shoppie said:
usb cable is not the problem.
Can connect to the PC en transfer files to/from the mem card.
Just restored a partition image form the PC witch was working before...
So problem must be in the transformer...
Cleaning was not working too
Click to expand...
Click to collapse
If you have the same problem like I have wipe won't work either. I tried this.
Everyone has any idea please? You don't know how much calls I had with Asus until I got that.
I waited two months for that cable...
I tried rooting a couple of months ago & was unable to because I couldn't get Asus Sync Installed correctly. My problem was that when I connected my Transfomer to my computer the computer wasn't seeing it like a flash drive. I installed & uninstalled everything numerous times. I used about 3 different programs to cleanse my registry & delete all of the temp files. I use AVG & disabled everything that I could disable. Last week I was finally able to get everything working.
jadesse said:
I tried rooting a couple of months ago & was unable to because I couldn't get Asus Sync Installed correctly. My problem was that when I connected my Transfomer to my computer the computer wasn't seeing it like a flash drive. I installed & uninstalled everything numerous times. I used about 3 different programs to cleanse my registry & delete all of the temp files. I use AVG & disabled everything that I could disable. Last week I was finally able to get everything working.
Click to expand...
Click to collapse
Thanks for your response, when you connected the transformer to the PC did the Asus Sync app\icon opened in the transformer? You can see this next to the clock, did you saw this before you fixed the problem ? Because when I bought the pad it was there, but now it doesn't.
Thanks for helping, please write back if you had or hadn't the icon.(Of Asus Sync app).
adirh3 said:
Thanks for your response, when you connected the transformer to the PC did the Asus Sync app\icon opened in the transformer? You can see this next to the clock, did you saw this before you fixed the problem ? Because when I bought the pad it was there, but now it doesn't.
Thanks for helping, please write back of you had or hadn't the icon.(Of Asus Sync app).
Click to expand...
Click to collapse
Indeed, I would also like to know if you had the asus sync icon on the tablet. Mine doesn't appear.
Will try to clean registry and all that. see if it fixes anything, will update post when I get home and test it.
I downloaded now app called "System Panel" after I open this under "Power Information" menu I saw "USB - Yes", "AC - No" when I connected the pad to my PC, Now I am sure its not the cable . But if I want for example to make a hotspot from USB connection I cant , he says "USB Disconnected".
I tried reinstall drivers and everything you said, but now I am sure that this is the problem is from the Pad.
Someone have any idea please?
Thanks for helpers!
adirh3 said:
I downloaded now app called "System Panel" after I open this under "Power Information" menu I saw "USB - Yes", "AC - No" when I connected the pad to my PC, Now I am sure its not the cable . But if I want for example to make a hotspot from USB connection I cant , he says "USB Disconnected".
I tried reinstall drivers and everything you said, but now I am sure that this is the problem is from the Pad.
Someone have any idea please?
Thanks for helpers!
Click to expand...
Click to collapse
Yes
Same thing with me. Usb yes.
And ccleaner didnt help either.
Hey guys I'm on my phone so I don't have the actual apk names but do you still have the two apks that relate to the "phone" installed? I had a problem similar to this but fixed it by reinstalling one of those. Not sure if this will help but you can give it a try. One of the apks is phone and the other is voicemail I think ... They are both tied into bluetooth and usb I guess .... Like I said not sure if it will fix for you but worth a try.
3VO Sent
I have tablet without 3G and I don't have these Apps, and if I have how do I reinstall them? They are system apps...
adirh3 said:
I have tablet without 3G and I don't have these Apps, and if I have how do I reinstall them? They are system apps...
Click to expand...
Click to collapse
Same here, no 3G support. If you could give at least the name of the apk so we can search and try it would be awsome
Cable Problem
In my case it was a cable problem (more precisely connector that is pluged in device). The connection isn't tight, the device was charging, but USB data transfer was not working, either it doesn't recognize the device, or if you manage to find a connector position in which it recognise it, usb connection is so unstable that it will stop working if you move it a little.

[Q] Help: GT-P6210 not detected by W7 32 bit Enterprise at all.

Hi,
Quick background: Former sys admin with some Unix experience. Already own a Toshiba Thrive rooted with CWM. Gave that to the wife and got me the GT 7+. Read the forum here prior to buying. Rooted on day one.
Stats: GT-P6210 Build: HTJ85B.UEKL1 P6210UEKL1
PC: Windows 7 21 Bit Enterprise SP1
Kies: Kies_2.1.1.11124_17_6
Later on the first day, after installing aps, I installed latest version of Kies and plugged it in with the supplied usb cable in order to transfer some files to my Sandisk 32Gb microsd. Kies already running and debugging off as per the instructions. Results: Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing.
I unplugged and tried the other 3 ports. 2nd port gives me same result and on the 3 & 4 port I lose the tab's MTP notice and it begins charging.
So, this is what I have done in order:
1. Re-installed Kies--->same result. No MTP notice on tab.
2. Debugging on--->same
3. Tried in on my room mate's W7 machine---> Alas! I get a driver installation and I am able to see both drives. I quickly unplugged and thanked him.
4. Cleaned my pc by:
a. Deleting all USB controllers
b. Deleting all USB installations on registry (HKEY_LOCAL_MACHINESYSTEMCurrentControlSetEnumUSBSTOR)
c. CCLEANER the whole system.
d. Turn off. Pull off battery. Press power button to drain motherboard.
e. Restart and re-install USB controllers.
f. Restart again.
5. Plug in again--->Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing.
6. Pull my hair, bang my head, wished I would have kept the Thrive. (just plug, and drag and drop)
Left it plugged to the pc overnight. Next morning I see the found new device on systray and it is trying to find drivers. I quickly open Kies and see some activity as it tries to connect. and after a few seconds, it stops. Result: No drivers installed, no Kies recognition, no drive letters, nothing.
8. At this point I ask my room mate to let me plug in on his pc to see if he still sees it and nothing happens on his pc.
9. I wipe the table back to stock.--->Tab plays a notice and I see the MTP connected icon. My pc does NOTHING. No sound, no notice, Kies does nothing. Then after I tried other ports, it begins charging and I lose the MTP notice.
10. I re-roo,t reconfigure the beast, and do a backup. Tablet is running smooth as silk, but it never connects. This all happened in the last three days.
11. Last thing I did, as I am writing this with the tablet plugged in to the pc and MTP notice on, was to un-mount the microsd and remount. MTP re-initializes and it does nothing.
I may be suspecting a cable and unfortunately, I am in no position to get my hands on another one in a timely manner. At this point, I could reflash back to a stock firmware, send back to amazon and wait for another one to come in three to four weeks (I am deployed to a remote area) and I just don't want to do that.
The tab runs great. Love the size and speed. I guess I can continue taking out the microsd card out every time I want to add a file, but I am afraid that it may eventually end up ruining the card and possibly the tablet.
Please help. I have scoured the internet, but all I ever find is solutions that I already have tried.
Thanks in advance,
Sal
you could use adb over wifi.. There are a few apps in the market for this. Does adb recognize the tab when its plugged in via USB?
Also try Android commander, it is a GUI based adb server, you should be able to navigate to sdcard/extstorages/ and your external card should be there
Sent from my HTC Glacier using Tapatalk
You could also use a file explorer like Root Explorer and Dropbox to transfer files back and forth.
Have you tried a different USB port on the PC? like one round the back.
Also, try without the sdcard in.
Ticked/unticked USB development/debugging on the tablet?
If it works on another computer though it would suggest its your own PC which has the problem, not the tablet.
tried with Linux on the same PC?
Does Odin see the tablet when in download mode?
if you have clockwork mod recovery, doesn't that have a USB mount option ? It does on my gs 2. My tab isn't with me to check.
Oh and kies has an option to reinstall the driver. Did you try with the older version of kies again?
Sent from my GT-I9100 using xda premium
ringnutz said:
you could use adb over wifi.. There are a few apps in the market for this. Does adb recognize the tab when its plugged in via USB?
Also try Android commander, it is a GUI based adb server, you should be able to navigate to sdcard/extstorages/ and your external card should be there
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
I'll try adb. I will install it and see if how it works. Time is tight so I will report later.
Sal
crunchie-uk said:
Have you tried a different USB port on the PC? like one round the back.
Also, try without the sdcard in.
Ticked/unticked USB development/debugging on the tablet?
If it works on another computer though it would suggest its your own PC which has the problem, not the tablet.
tried with Linux on the same PC?
Does Odin see the tablet when in download mode?
if you have clockwork mod recovery, doesn't that have a USB mount option ? It does on my gs 2. My tab isn't with me to check.
Oh and kies has an option to reinstall the driver. Did you try with the older version of kies again?
Sent from my GT-I9100 using xda premium
Click to expand...
Click to collapse
I have done all that you mentioned with the exception of Linux and Odin. I am not going to get into Linux as that would start a whole other project. I will install ADB to see if I can force the drivers.
I just tried the CWM mount USB mount but get "E: Unable to open ums lunfile (No such file or directory)"
Also, on my friend's pc worked once but not after that.
I will continue to explore the ODIN suggestion.
Thanks,
Sal
chad_k69 said:
You could also use a file explorer like Root Explorer and Dropbox to transfer files back and forth.
Click to expand...
Click to collapse
I use ES Explorer (wonderful app!) now. My end-state is not to have to remove the card every time I transfer a file.
Sal
EDIT: Sorry, I see now the dropbox suggestion. Yes that would work for smaller files, but I am not sure that dropbox can handle movie size files. It would be a last resort solution.
Thanks,
Sal
Adb is probably going to be your best bet. It can be a pain to set up at times, but in the long run is a must have for any Android device. Kies normally installs the drivers that adb uses, so hopefully you can get them to install. If it still doesn't work I would suggest swapping it out for a new tab, as much as that sucks. If you need help, I constantly check these forums, so I should be able to provide some support
Sent from my HTC Glacier using Tapatalk
ringnutz said:
Adb is probably going to be your best bet. It can be a pain to set up at times, but in the long run is a must have for any Android device. Kies normally installs the drivers that adb uses, so hopefully you can get them to install. If it still doesn't work I would suggest swapping it out for a new tab, as much as that sucks. If you need help, I constantly check these forums, so I should be able to provide some support
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
Well, got ADB installed and running. Set the path and ran it. Plug the tab with debugging clicked on, and got "MTP connected" on the tab's screen. At this point I am excited since I never seen the "MTP connected " on debug mode. I typed the "adb devices" command and got "List of devices attached" ___________________.
Yep, blank. Obviously the pc is not seeing it. My conclusions are the following:
1. Bad cable
2. Bad device
The fact that it recognized once on my room mates' pc and then none at all, and the fact that it was recognized on my pc for a brief random time, then it means that the device can't handshake with the motherboard and thus is a communication issue.
I'll try my luck with Samsung tech support and see if they can replace the cable.
Just thought of something, would installing Windows XP Mode under a Windows Virtual PC recognize new devices or just feed from the Windows 7 library?
Sal
saldman said:
Well, got ADB installed and running. Set the path and ran it. Plug the tab with debugging clicked on, and got "MTP connected" on the tab's screen. At this point I am excited since I never seen the "MTP connected " on debug mode. I typed the "adb devices" command and got "List of devices attached" ___________________.
Yep, blank. Obviously the pc is not seeing it. My conclusions are the following:
1. Bad cable
2. Bad device
The fact that it recognized once on my room mates' pc and then none at all, and the fact that it was recognized on my pc for a brief random time, then it means that the device can't handshake with the motherboard and thus is a communication issue.
I'll try my luck with Samsung tech support and see if they can replace the cable.
Just thought of something, would installing Windows XP Mode under a Windows Virtual PC recognize new devices or just feed from the Windows 7 library?
Sal
Click to expand...
Click to collapse
Hmm, that is strange.. I was new to samsungs and when I tried to root it it took me a while because I didn't know that kies installed the drivers. After I installed it though adb devices showed my tab connected...
Sent from my HTC Glacier using Tapatalk
You still haven't tried Odin in download mode though.it could just be a bad flash
Sent from my GT-P6210 using xda premium
crunchie-uk said:
You still haven't tried Odin in download mode though.it could just be a bad flash
Sent from my GT-P6210 using xda premium
Click to expand...
Click to collapse
I placed the tab on download mode and queried it from adb and got nothing. I then queried it via ODIN3 and got no response as well.
I have come to terms that it has to be the device or the USB cable. Just ordered two (yes, two) different type cables to test out the theory. If they don't do it, then I am sending the tab back to Amazon.
It takes about a week to get stuff shipped where I am at so I'll check in later and report.
Sal
Just an update.
I bought a cheap cable from Amazon for $ 3.31 US to test the cable theory and guess what? It worked.
Curse you Samsung for your lack of QC with your cables. I have read throughout most of the forums (not just this one) and it seems that cables for these devices are notoriously finicky.
While on the one hand, I am glad that I got a cable that works, Samsung owes me over thirty hours of my life that I had to spend on troubleshooting a brand new device.
The part that I hate the most is that when I tried to contact Samsung's tech support, all they kept telling me is that it must be my pc even after I told them all the troubleshooting that I had done. Yes, they played the blame game.
My Toshiba Thrive worked right out of the box with a standard micro usb cable.
Ok. Rant off.
Sal
Glad to hear you got it working. Personally I have a ftp server set up on my comp that I use to transfer files back and forth. Much easier IMO than having a cable every time I need something transferred
Sent from my HTC Glacier using Tapatalk

[Q] USB Device not recognised [SOLVED]

I'm suddenly getting this issue when I plug my tablet into a Windows PC (have tested on two different PCs). I get a "USB Device not recognised" pop up.
More info:
1. happens on both the direct tablet and dock connections
2. have tried 2 USB cables
3. seems to be around the time I updated to .30 but there is no way I can attribute it to this, probably a co-incidence
4. I've done a factory reset and reloaded the .30 firmware from scratch
5. It does still charge though with the AC adapter
I really don't want to RMA the tablet but it seems that is the only way.
Has anyone seen this issue before? Does anyone have any other suggestions?
I'm going to try roll back to .26 but I'm suspecting that it must be a hardware issue.
I could probably live with this, but need to have the PC connection for transferring large files and for adb / flashing etc.
EDIT: seems that it is not possible to do a downgrade from .30 to .26 via the SD card method (let's call it the official method). This might be a .30 issue, I can't tell..
Not an expert here.
Would reloading the PC drivers and enabling USB debugging make a difference?
Thats OK said:
Not an expert here.
Would reloading the PC drivers and enabling USB debugging make a difference?
Click to expand...
Click to collapse
Thanks, I have tried that It flashes up the message immediately when plugging in - on multiple PCs. USB debugging seems to make no difference either. I've isolated the cause to be the tablet itself, not the PC. I'm going to try on another PC later.
Mine wouldn't connect last week for some reason.
I unplugged it and removed the micro SD from the tablet plugged it back in and it showed up.
Weird thing...not sure why it did that.
Hope you can get back from USB Hades there.
So it turns out that the Jelly Bean update fixed my problem - for those in future who may encounter this issue. I'm quite glad that I don't need to RMA the device. I can't understand how even over a full reset and reflash of the .30 firmware the problem was not resolved. In any case, I'm just glad to have a 100% working tablet again! Hooray

[Q] Transformer USB Cable Issue

I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message. I get this using the OEM cable and brand new after-market cables. I've found a lot of different forums with similar problems but my symptoms list is different. Here's what's going on:
* The tablet charges just find through all of the cables despite not connecting properly through the computer.
* The dock (keyboard) works without issue and charges properly.
* Flash drives work properly in the USB ports on the dock.
* Android phone (Razr MAXX HD) recognizes that it's plugged into a device, the tablet briefly acknowledges a device (quarter of a second) but then stops reading the phone is plugged in.
* Maybe of note or maybe another issue, it doesn't want to connect to bluetooth devices, either. It recognizes them but refuses to connect.
* Everything is stock.
I've tried a hard reset and deleting every driver associated with the device properly installed and not. I don't have another computer to plug it into so I can't test that. I fear it may be a hardware issue but I don't want to resign to hardware issues but rather definitively know that the issue is a hardware issue.
Any thoughts?
Thanks,
- Robby
Linux emulated through VirtualBox, see if that detects it.
Thing O Doom said:
Linux emulated through VirtualBox, see if that detects it.
Click to expand...
Click to collapse
Tried it through VirtualBox with Ubuntu and another system (mine is Windows 7 Pro, the other system is Windows XP Pro). No dice on any of them.
My thoughts - bad USB cable.
You probably will say - BUT IT STILL CHARGES....
Yeah, mine does that too. But, one of the pins needed for computer connections is shorted. I used my cable 3 weeks ago to ADB, then last week nothing (trying to ADB to do the Ubuntu Touch resolution fix). Got a new OEM cable (and wall wart) from Office Depot, all better.
Virtualbox/ESXi/VMWare etc... I've had problems with all of them even in USB bridging mode. Nothing beats native.
Make sure the right drivers are installed; remove (not deinstall) completely the current ones as they may be corrupted and redownload ASUS Pad PC Suite from Asus' support site for your OS version, I believe it provides more recent Asus drivers (not 100% sure).
Also try the Universal 'naked' drivers for adb, I always have used those and they work flawlessly, and I included them in my peri tool because of this..
Here's where I'm at:
Don't have access to another OEM cable (hopefully fixing that in the next couple of days) so I can't test that. I did, however, install Ubuntu onto my system natively, plugged it in, and got zero response from the system using every cable that I have. I will buy that drivers may cause erratic behavior and such but not having the system recognize that a device was even plugged in makes me doubt the driver issue.
Thank you all for responses. I'll get another OEM cable and cross my fingers that solves the problem.
Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.
presbypenguin said:
I've been searching for days for an answer to this and I can't find it. The biggest issue is that every time I plug my TF101 into my computer, I get Windows' wonderful "One of the USB devices attaching to this computer has malfunctioned" message...
- Robby
Click to expand...
Click to collapse
I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.
graphdarnell said:
I've run into this problem with another device on my PC. Turned out to be a double whammy: the USB port on the PC acted up; and the driver for that device was partly corrupt. Tried it on another USB port to find out. It's not always the cable.
Click to expand...
Click to collapse
3 ports later I decided it wasn't a port issue (but I do appreciate the sentiment; I've been there with devices in the past).
Lethe6 said:
Just FYI, I know it's not convenient because it takes a month to get it, but I bought this cable and it works fine for data and charge. No need for an overpriced Asus branded one.
Click to expand...
Click to collapse
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:
presbypenguin said:
I'm gunna try it; the worst that happens is I have another charging cable when I (inevitably) lose the three that I have now :fingers-crossed:
Click to expand...
Click to collapse
I had the exact problem lol, I thought my cable went bad, I order another and threw that old cable away... damn what a bum, all it was was just the driver? Not sure, but when it does find the drivers and tried to install it, after installing the drivers knocked my wireless Ethernet off and disable too.
Still no dice
One, thanks everyone who has tried to help this out. I'm not tossing out "Thanks" yet because nothing has worked but I am thankful that people have tried.
Two, here's what I've done thus far that hasn't worked.
* Uninstalled and reinstalled (including fully deleting) every driver known to work with this device (including naked drivers). No dice.
* Uninstalled the driver while it was still plugged in and scanned for device changes. No dice (but this got me the closest; it "successfully" installed an "Unknown Device" and had me restart the computer).
* Used peri and hoped it would magically work after it installed the Naked drivers. No dice.
* Went through "[GUIDE] Getting ADB Setup; An Idiots' proof guide on getting ADB working for Rooting!" (no linking for me yet) hoping I missed something when I was installing. No dice.
* Installed Ubuntu and tried from the other operating system. No dice.
* Plugged into a Windows XP computer. No dice.
* Purchased the recommended cable. No dice.
* Prayed that it would work. No dice.
I'm stuck. I thought about sending it to Asus to have them repair it but I've not heard wonderful things about their repair service and I can't be without it for longer than a couple of days. It just frustrates me that Windows knows I've plugged something it but it simply refuses to recognize it, like it's taunting me into staring uselessly into a computer screen for hours without any solution (and hampering the work that actually means something to my life/career/marriage/etc.)
Any other thoughts? The only thing I haven't tried it is installing the drivers to plug it into my fiance's Mac to see if it will magically recognize it. I just wish I knew for sure it was a bad port on the bottom so I knew that I had to send it in to get fixed...
Thanks again!
- Robby

[Q] Root the Charge without computer

Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
While I'm certainly no expert, I am pretty sure its impossible to do what you're asking.
Sent from my GT-N5110 using XDA Premium HD app
Yep, it's no HTC, so you need a computer to flash the custom recovery.
Sent from my Rezound using Tapatalk 4
Your computer is seeing something. Sure seems like a driver problem. What os is your computer running?
Sent from my SCH-I510 using xda app-developers app
elvisruns2000 said:
Guys-
In a quandry - I should have rooted a couple months ago. I cannot get my Charge to recogize a USB connection with the comptuter. Computer recognizes something is trying to connect but computer gives me a USB Device Not Recognized message. It charges the phone when connected to the computer but doesn't ask me how I want to use the phone (as a mass storage device or media player) any more.
To make a long story short, I have tried everything - different USB cables, different USB ports, different computers, USB debug on and off, Ask on Connection and Mass Storage settings on and off. Have even gone thru several master resets of the phone and still will not recognize a computer connection.
Would love to root and hold on to this thing for at least a little longer, so my last thought is to ask if it's possible to root this device without a computer connection. From what I've read through on some other forum threads it's possible with some phones. I'm hoping this one can manage it.
Thanks, in advance.
Click to expand...
Click to collapse
I would make sure that you have the appropriate drivers installed first.
jco23 said:
I would make sure that you have the appropriate drivers installed first.
Click to expand...
Click to collapse
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
elvisruns2000 said:
Drivers not necessary. I was able to plug into, and connect with, no less than four different computers at work and home on a regular basis for approx. 1 yr 10 months without ever having to install a driver, and I am quite sure that they didn't just download automatically (never saw that happen). Now I need one?
Operating systems on the computers have been Win XP, Win 7 Home and Win 7 Pro.
I suspect that its a physical issue inside the micro USB port in the phone thats the issue since no one has any other solutions.
Click to expand...
Click to collapse
perhaps you already the drivers and now there has been update. just saying, won't hurt until you try it. computers can be finicky that way sometimes.
For what it is worth, here are my steps:
phone settings: USB debugging enabled; ask on connection (when connected, place phone in "mass storage")
PC settings: download/install all samsung drivers applicable with this phone; reboot computer; use OEM cable only
then, follow steps from the rooting thread.
also, do you have an SDcard? if not, that could be an/the issue (either you need one, or the one you have is corrupted). often times, my computer will ask me to repair my sdcard - I usually hit no. after plugging it in, give it at least 5 minutes to secure a connection.
hope this helps.
I know that I had to, for whatever reason, manually download & install the drivers for my Win7 system before I could fully connect my phone to computer. Had similar issues with Motorola phones and ASUS T300T tablet. Windows always works? Not in my experience and I do this for a living (computers). :banghead:
Sent from my SCH-I510 using xda app-developers app
Sorry guys - I've tried all of that. With SD card in, with it out, with battery in, battery out, sim card in/out. Literally every variant.
And the great thing is - show stopper here - I went to the Samsung website to download a driver a few weeks back, and the driver does not install correctly!! It just won't install - poops out somewhere (driver not installed properly message). Tried this on one Win 7 computer and one with XP. With firewalls on and off. It's like Samsung doesn't have their you-know-what together.

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