[Q] Telephone from another EU country not working??? - General Questions and Answers

Is this some kind of standard now, that the phone I bought in Germany is not working in Slovenia and it is not locked in any way.
This is my third HTC phone with this problem. The GSM network is not found and sometimes it is but the signal is weak. It is like the reception would be weak. So 50% of time I am unaccessable (no networks found) and half time I have one line in the signal strength.
I tried SIM cards from 2 of our operators and same problem :-(
Is there any setting/program I could try, I can not believe the radio part of the phone is country specific.
First phone was HTC ONE X, didn't work, when I bought it in my country it did. I bought now HTC Rhyme Lila for my wife, same problem. I exchanged it, the new one is not from France but from Germany, same problem :-(((
Any ideas please?

I have importet 2~3 phones from spain und I had used it in germany without problems.
Last time i was in the UK i got problems but it was a german sim card in the roaming mode and in that case i had problems too. No signal or if I had signal i could not make a call.
Well but if you want to use it for the rest of life in your country have you think about flashing a rom? A custom or a rom of your country? It could help. But bevor flashing read a lot how to do it. In this forum are alot of tuts.
Regards

Related

HTC Mozart SIM unlock

Hi all,
Just seeking some help, I've recently got a HTC Mozart and I've upgraded it to unlocked Mango. Problem is I bought it locked to Orange UK and I'm with Vodafone. I've just today got an unlock code and it's worked in accepting the SIM card but there is no signal and I can't call anyone. My contacts and messages have come up though.
Any ideas of what the issue could be?
Thanks for Looking.
Have you tried using the connection manager to switch it over to Vodafone?
Yes, I've switched it to Vodafone Contract on connection manager. I've rang vodafone to see if they are maybe blocking the signal as it's a new phone but because the sim works in my old phone they say it's 100% a problem with the phone.
Could it be that I typed in the code after I had upgraded to custom unlocked mango ROM?
And also I hear you have to type the unlock code twice on orange phones but I can't type it in again, there's no option to.
This phone was bought less than a week ago, I can and am considering returning it. I've rang HTC and they think it's a problem with the handset.
I too just got this phone like you, from orange, had it unlocked and have come to the conclusion it just doesn't work on vodafone.
When I did a search for networks on the phone tmobile, orange and 3 uk all came up but not vodafone. I also tried my 3 uk sim and it worked fine. i'm now back on my blackberry as it's the only phone i have which will work with the vodafone sim.
the phone i am keeping. vodafone i am not.
Thanks Livett, that's what I was thinking I tried a t-mobile sim and it worked fine. I think I'm going to change it for an Omnia 7 as I've still got a couple of months of my contract left and my other phone is a £10 vodafone branded phone. Worst phone I've ever experienced. I won't be staying with vodafone though.
Hi, I just thought i'd give you an update.
I updated to Mango last night on this phone and managed to get the sim working. It flits between Edge, HSPA and GPRS connections. Do Vodafone even have 3G? Either way it doesn't work, it's atrocious. I managed to send a text to myself on HSPA, recieved it, picked up the handset and then the signal dropped.
I think it's safe to assume Vodafone does work on this phone as it's unlocked, it's just Vodafone is so **** at coverage it's not even worth it.
Thanks.
Livett said:
Hi, I just thought i'd give you an update.
I updated to Mango last night on this phone and managed to get the sim working. It flits between Edge, HSPA and GPRS connections. Do Vodafone even have 3G? Either way it doesn't work, it's atrocious. I managed to send a text to myself on HSPA, recieved it, picked up the handset and then the signal dropped.
I think it's safe to assume Vodafone does work on this phone as it's unlocked, it's just Vodafone is so **** at coverage it's not even worth it.
Thanks.
Click to expand...
Click to collapse
i'm having the same problem with my LG quantum in italy with vodafone...i wonder if debranding the phone will change something...because my reception flits only between gprs and 3g....no hspa at all...what u think? it's worth a try? =)

[HELP] Can't connect to any network in UK

Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Hi have you tried to change your radio And ril? This could help you regain signal. I can't recommend a particular radio and ril because we live in different areas and it will be different. However you can start by experimenting with the generic ICS radios and rils and see of one of those will reconnect your signal.best wishes.Hope this helps solve your issue!
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, kernel version PYD-X stable 3.1, mugen battery 3800mah. Please press thanks if I helped in anyway.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
Sounds like your Polish carrier/SIM might not be allowing international roaming. Get a PAYG SIM for a couple of quid and try that. That'd prove the phone side of things.
Try
Try putting in a diffrent Sim card to see if it's that.
Decado_PL said:
Hello
I have problem with my Sensation.
I bought phone year ago (on polish equivalent of ebay), from someone who lives in UK and he send me it to Poland. It worked perfectly there, till now.
Two days ago I came to UK, and since I switched phone ON after getting off the plane, I can't connect to any of the cellular network.
I am sure that SIM slot is OK because phone asks me to enter SIM pin code.
When I am trying to manually select network I got 'Your SIM card does not allow a connection to this network', and when automatically 'Unable to connect to this network at this time. Please try again later.'
Wifi and GPS working fine.
I dont have a clue whats the reason of that, where the problem lies.
Phone has ARHD 6.7.2 ROM, firmware 3.33.401.106.
Any help is appreciated as I need phone badly, to have mail and internet access throught the day :crying:
PS. I am starting to think that UK seller could scam me, and sold me phone with blocked IMEI or something like this? :/
Click to expand...
Click to collapse
If your home network doesn't have an agreement with UK networks then your SIM won't work, not sure if this is realistic as I thought they were all only to happy to help others take money from us. Try a UK SIM, if that doesn't work then your IMEI is probably blocked in the UK, but not in Poland.
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Actions
Decado_PL said:
Sorry for not mentioning - ofcourse I tried other sim cards, like o2 and vodafone - neither of it worked. My PL carrier sim worked in roaming in different phone.
So it looks like IMEI is blocked, I just wonder if I should go to the Police to check this out but I dont want to have it confiscated :/
Butif its true, Im not going to leave this scammer unpunished - I'll try legal action :/
Click to expand...
Click to collapse
Instead of legal action why not just find him and remove a thumd. maybe both thumbs to be sure.
The sad thing about having an IMEI number on the black list is that it can't come off that list. At least from my experiences.
deemax_real said:
It's a simple answer Your phone has been reported as lost/stolen in UK and IMEI has been black listed. It's now paper weight in UK.
Pogon telefon w PL i kup sobie inny w UK.
Click to expand...
Click to collapse
This.
Apart from it not being a paperweight. Revival is possible but ILLEGAL.

[Q] XT925 LTE defective.

Hello everybody,
just got a new XT925 from eBay, for my old one never got to detect any LTE network even when it should. 3G worked fine, HDSPA+, everything but LTE.
I tried flashing and flashing different ROMs and modems, with no success, ever.
Now I just received the new one, unlocked it, installed recovery an CM11, switched the SIM and, TADA: LTE just works.
Now my question: do someone see any reason for this behaviour ? Did i do something wrong on the old one that I should be aware of ? Is there any way to repair the bogus phone by, somehow, "cloning" the new one ?
Thanks for reading,
L.
Hi
this is because your operator believe that you have an old motorola that does not have LTE. Contact your operator and explain your problem by specifying that you have a 4G phone
It could be, but it's not (according to them, and yes, I asked).
Thanks anyway.
There are two different hardware versions for the XT925, they have different LTE Radios, One have 700/1700 the other 800/1800/2600. Very hard to tell which one is which just by looking at them. What was original firmware in both phone before unlocking the bootloaders? If the phone is from Europe or Australia it should have 800/1800/2600, if it is from Canada then it is 700/1700, from Latin america could be any of them depending on the country.
Sorry I don't remember its original firmware (I've been under CM for ages before my operator offer LTE). Probably Canada. But thank you for this information. That's probably why it fails.

Z3 Dual D6633 SIM compatibility / issues

Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.

[Q] Help with Dual SIM in UK region

​Hello everyone.
So i thought i'd be really smart and pick up a new Xperia Z3 from a foreign website (based in Dubai) as it had the Dual SIM model on offer... Only trouble is this phone seems very 'fussy' with which SIM cards i put in it back in the United Kingdom.
EE - SIMs are rejected outright with a nasty message that doesn't go away til i take it out
3 - SIM is simply not acknowledged at all
O2 - works
Vodafone - Works but gives me no LTE (only 3G and HSDPA)
I would really like to use the phone with either EE or 3 since they offer the best reception / network speed / costs in my area. Any suggestions for me? Should i use a different ROM?
Many thanks!!
Charlie
PS Amazing Battery life on this thing by the way - very happy with it otherwise. Just kinda miss having 4G / fast LTE
Phikal2015 said:
​Hello everyone.
So i thought i'd be really smart and pick up a new Xperia Z3 from a foreign website (based in Dubai) as it had the Dual SIM model on offer... Only trouble is this phone seems very 'fussy' with which SIM cards i put in it back in the United Kingdom.
EE - SIMs are rejected outright with a nasty message that doesn't go away til i take it out
3 - SIM is simply not acknowledged at all
O2 - works
Vodafone - Works but gives me no LTE (only 3G and HSDPA)
I would really like to use the phone with either EE or 3 since they offer the best reception / network speed / costs in my area. Any suggestions for me? Should i use a different ROM?
Many thanks!!
Charlie
PS Amazing Battery life on this thing by the way - very happy with it otherwise. Just kinda miss having 4G / fast LTE
Click to expand...
Click to collapse
Hello Charlie,
Did you get this sorted? I read somewhere that a software update fixed the EE card rejection issue?
I'm looking at getting this phone myself as I use EE but no signal in my work building so I miss calls. However I know O2 works so I was going to get a PAYG O2 SIM and have EE forward to O2 when at work so I can receive calls.
Cheers - Mark
Phikal2015 said:
​Hello everyone.
So i thought i'd be really smart and pick up a new Xperia Z3 from a foreign website (based in Dubai) as it had the Dual SIM model on offer... Only trouble is this phone seems very 'fussy' with which SIM cards i put in it back in the United Kingdom.
EE - SIMs are rejected outright with a nasty message that doesn't go away til i take it out
3 - SIM is simply not acknowledged at all
O2 - works
Vodafone - Works but gives me no LTE (only 3G and HSDPA)
I would really like to use the phone with either EE or 3 since they offer the best reception / network speed / costs in my area. Any suggestions for me? Should i use a different ROM?
Many thanks!!
Charlie
PS Amazing Battery life on this thing by the way - very happy with it otherwise. Just kinda miss having 4G / fast LTE
Click to expand...
Click to collapse
perhaps info in this thread is related to your issues somewhat...
http://forum.xda-developers.com/showpost.php?p=60959931&postcount=41

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