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Hi,
I have an AT&T Tilt and I am trying to make it work here in Brazil, with Claro provider.
I did the SIM unlock, SUPERCID and Unlocked security, BUT I still can't get any service. I also tried several ROMs and RADIO combinations.
My phone keeps searching for network and don't find anything.
I already set the band mode to GSM (which is the band type here where I live) and still can't get it working.
Anyone have an idea about what can be wrong?
Thanks in advance!
You try the network configuration wizard? You can poll the device to make sure the SIM is indeed unlocked too. Also, make sure the radio you select is compatible with your rom choice.
goingtobrazil said:
Hi,
I have an AT&T Tilt and I am trying to make it work here in Brazil, with Claro provider.
I did the SIM unlock, SUPERCID and Unlocked security, BUT I still can't get any service. I also tried several ROMs and RADIO combinations.
My phone keeps searching for network and don't find anything.
I already set the band mode to GSM (which is the band type here where I live) and still can't get it working.
Anyone have an idea about what can be wrong?
Thanks in advance!
Click to expand...
Click to collapse
It could be the frequency band selected for the GSM network. I don't think it's a SIM problem, since that usually comes up with an 'Incorrect SIM card' message, when it's not unlocked.
There are two bands for GMS, and I'm not exactly sure how you would select which one to use, since I don't see the option under Phone (green button)/Menu/Options. Another phone I had had a selection screen available where you could specifically select which band to use.
/drt
Hi,
my ROM is 1.82.721.1 WWE and RADIO is 1.27.14.09. I think there isn't any incompability on both.
I already tried to select the GSM bands manually. No success.
I also disabled HSDPA to prevent any issue.
I forgot to mention that the network wizard does not have an option for chosing Brazil as country.
Additionally, every time I turn the phone on appears the following message:
YOUR CURRENT OPERATOR (72402) IS NOT SUPPORTED. YOU SHOULD OBTAIN AN UPDATE FROM YOUR DEVICE VENDOR.
Another info: I am using Windows Mobile 6.0.
Looking here, I see that the carriers using Claro Name use GSM1800 (and 3G850) which are supported by the tilt.
I wonder if the problem is that the IMEI number needs to be registered with the carrier? I know some european countries (like turkey) require foriegn IMEI numbers to be registered before they will work.
goingtobrazil said:
Hi,
my ROM is 1.82.721.1 WWE and RADIO is 1.27.14.09.
Click to expand...
Click to collapse
isnt that a htc rom, but an at&t radio?
XtreMe_G said:
isnt that a htc rom, but an at&t radio?
Click to expand...
Click to collapse
Good catch, not only is that "an" at&t Radio but it is quite specifically "the" at&t Radio that only works with the at&t 1.6x.xxx Roms.
Although the OP did state they have used other Radios & Rom.
XtreMe_G said:
isnt that a htc rom, but an at&t radio?
Click to expand...
Click to collapse
So, which combination would fit?
I don't need any at&t program, so the ROM would be e HTC.
Well, firstly, you must be getting a signal in order to get the operator MCC-MNC, so that part's out of the way.
Secondly, the error seems to originate with the "Network Wizard" program which handles auto-setup. Personally, I don't cook this program into my ROM's as I prefer to cook the settings right in and avoid the added bulk of that program.
Thirdly, a google search brings this up: http://209.85.173.104/search?q=cach...TED&hl=en&ct=clnk&cd=2&gl=us&client=firefox-a
Lastly, it almost seems as if the Network Wizard is stopping you from using the network due to not having configuration settings for it? That's pretty whacked out.
kyphur said:
Good catch, not only is that "an" at&t Radio but it is quite specifically "the" at&t Radio that only works with the at&t 1.6x.xxx Roms.
Although the OP did state they have used other Radios & Rom.
Click to expand...
Click to collapse
I flashed the following: HTC 1.56.405.5 ROM and 1.27.12.11 RADIO (they come in a pack, so must be compatible).
There isn't the Network Wizard anymore.
Now I have Connection Setup and the message does not come when I turn on the phone, but the problem remains, no network.
There is 2 questions I wanted to make and can be the source of the problem:
1- Can I flash HTC roms in a AT&T Tilt?
2- Does make any difference choosing a country and operator at Network Wizard or Connection Setup? The phone does not work if I ignore it?
goingtobrazil said:
I flashed the following: HTC 1.56.405.5 ROM and 1.27.12.11 RADIO (they come in a pack, so must be compatible).
There isn't the Network Wizard anymore.
Now I have Connection Setup and the message does not come when I turn on the phone, but the problem remains, no network.
There is 2 questions I wanted to make and can be the source of the problem:
1- Can I flash HTC roms in a AT&T Tilt?
2- Does make any difference choosing a country and operator at Network Wizard or Connection Setup? The phone does not work if I ignore it?
Click to expand...
Click to collapse
Not to be funny, but go to the CommManager and see if the Phone is turned on
I flashed several ROMz and the default in the CommManager was Phone off...it had me going for about 15 minutes the 1st time and 10 minutes the 2nd time.
If your Rom-Radio combination is correct...again, make sure the phone is on in the CommManager.
dwny said:
Not to be funny, but go to the CommManager and see if the Phone is turned on
I flashed several ROMz and the default in the CommManager was Phone off...it had me going for about 15 minutes the 1st time and 10 minutes the 2nd time.
If your Rom-Radio combination is correct...again, make sure the phone is on in the CommManager.
Click to expand...
Click to collapse
Checked this several times. It is not that.
It's possible that my phone will only work with a brazilian operator ROM??
goingtobrazil said:
Checked this several times. It is not that.
It's possible that my phone will only work with a brazilian operator ROM??
Click to expand...
Click to collapse
Hi..
I'm from Brazil and my Kaiser has no problems connecting to my network (TIM).
Afaik it shouldn't have any problems with Claro; take a look: http://www.pdabr.com/viewtopic.php?p=22232&sid=e678102e6b1f73d179dace0ec6c57793
As you see, their tytnII works fine with claro (they are trying to configure gprs)
kyphur said:
Looking here, I see that the carriers using Claro Name use GSM1800 (and 3G850) which are supported by the tilt.
I wonder if the problem is that the IMEI number needs to be registered with the carrier? I know some european countries (like turkey) require foriegn IMEI numbers to be registered before they will work.
Click to expand...
Click to collapse
I'm not sure if the IMEI registration for foreign sims is correct... I've taken my Kaiser (also Hermes) to Brazil and Turkey and they worked fine. I did have problems in Brazil with auto network selection but my phones worked fine with TIM and Claro when manually selected.
On a note with the IMEI - did you buy the phone new or used (ebay, small dark shop, man on a street corner etc). If it is used then there is a possibility that it's stolen and the IMEI is barred - you can check this by calling your service provider.
Welcome to the problem , GOINGTOBRAZIL!
Now it seems that there are more atleast 3 ppl here in the forum with AT&T TILT having this no signal problems! first i got it, then goingtobrazil, and then Williegonza!
Following are threads made by me and williegonza:
http://forum.xda-developers.com/showthread.php?p=1918915
http://forum.xda-developers.com/showthread.php?t=375524
Unfortunately i am stuck with this problem from past one month, I have tried a lot of different methods, but have failed. So long, i am also looking for the solution for this problem...
This morning a friend of mine told me that around 10% of AT&T Tilt phones are having this problem coming up!
Please help us guys!
thanks a lot!
Insane Devil said:
Welcome to the problem , GOINGTOBRAZIL!
Unfortunately i am stuck with this problem from past one month, and have posted 2 threads on this problem here in the forum, and no replies to one of them, and for the other thread, was asked to reflash original htc rom.
I have tried a lot of different methods, but have failed.
So long, i am also looking for the solution for this problem...
Please help us guys!
thanks a lot!
Click to expand...
Click to collapse
Do you guys both have the TILT or HTC version of the Kaiser? Mine is HTC branded and worked fine in Brazil.
Did you buy your phones new and in Brazil? If so then you should just get your supplier to replace them. If they are used then there is a chance that they are stolen and the IMEI is barred. If you got them overseas there may be some carrier lock installed (I seem to remember something like this with the X01HT versions of the Hermes).
Sorry I can't help out on this but maybe by bumping this thread someone else can help.
It may help if you give some more info about your phones such as:
ROM version
Radio version
HardSPL yes/no
Information from bootloader screen
Does your device info IMEI number match the one on the sticker?
This might help the technical gurus spot a solution.
Hello ACH2,
Yes, we 3 are having the TILT phones from AT&T.
For me, it was working fine for a month, and suddenly one fine morning it stopped working.
Before that i had flashed couple of dutty's roms and no problems at all... it all happened suddenly!
About the rom and radio versions, i think that wouldn't make a difference, as i have gone thru all the roms and radios here and nothing helps.
I have tried the WM6.1 roms with respective radios, and also the WM6.0 roms with their respective radios.
This is totally a strange problem that has started erupting in the AT&T Tilts all of a sudden!
I request the mods to make this sticky, so that more people can report their problems here in this single thread, unlike the 3 threads floating now for the same problem.
Thanks.
Hi all,,
Again asking for some solution to this problem... please guys let us know if anything can be done of our phones...
Thanks a lot.
I had the same problem and here' show to fix it.
Hi,
I had the same problem and tried everything.. So I contacted HTC and mailed in and they fix it for free.. They said the main board wasn't working propraly so they replace it for free. KNow I have my phone and it works good. Just go to HTC.com and contact them and make sure you tell them that you bough it from an att store.
Hey there xdadevs, newbie here. I'll try to keep this as detailed and to the point as possible.
Problem
So I've got a Cincy Bell XT720, and I've gotten it properly SIM unlocked and rooted. I'll go to search for networks, consistently pick up Wind Home, and then attempt to connect to it. I'll select Wind Home, and immediately get a notification that says that "Selected network (WIND Home) unavailable", but it'll continue to try to connect to Wind Home. 1-2 minutes later, I'll get a message saying that "Your SIM card does not allow a connection to this network".
What I've Done to Try and Fix It
- Configure APN settings properly
- Reseat SIM Card
- Load Cincy Bell Stock 2.1/Dexter Froyo 2.2/XDA Special RC1 ROMs
- Attempt everything mentioned in this thread here: (http://forum.xda-developers.com/showthread.php?t=974375)
What I think the Problem Is
- Radio/ROM config problem? Can't pinpoint it for the life of me.
- I KNOW it's not a hardware incompatibility problem, if that's a starting point. This is the Milestone XT720 and not the Motoroi, fully capable of supporting the HSDPA 1700/2100 bands that WIND Mobile uses for its 3G networks.
Any help I could get would be greatly appreciated. Right now, my only fallback is this horrid Huawei U1250...it works, but that's like saying that ramen noodles "works" in comparison to a banquet burger with fries. Thanks a ton in advance guys.
Lol, I'm using a CB XT720 on WIND as well, pretty cool. But yeah, mine is working without any issues. Go into a WIND store, show them your issue, and they should be able to replace the sim card. As mentioned in another thread, WIND had some issues with certain sim cards so that may be why your having the connection problems. If that doesn't help, then it's probably something to do with the phone itself.
tharan.a said:
Lol, I'm using a CB XT720 on WIND as well, pretty cool. But yeah, mine is working without any issues. Go into a WIND store, show them your issue, and they should be able to replace the sim card. As mentioned in another thread, WIND had some issues with certain sim cards so that may be why your having the connection problems. If that doesn't help, then it's probably something to do with the phone itself.
Click to expand...
Click to collapse
At least I know that the CB XT720 does work for sure...I can get WIND to check it out (the SIM was ordered back in December or so last year) or even get the phone replaced via Moto warranty if needs be (somehow, still warrantied until March next year). Thanks for the help!
my XT720 is from sigapore and i'm using it on WIND without any issues
using Dexter's froyo ROM
make sure you get the BLACK version of the SIM card, the WHITE SIM cards dies very often
i've replaced both of mines already, they died on their own, both on my Nexus S and XT720
other friends that i've on WIND also had the same problem, with other phones, they also had the WHITE SIM card
just show them the problem, they will change the SIM card for you.
oh! but you need to go to the Corporate WIND stores, not the resellers stores
AllGamer said:
my XT720 is from sigapore and i'm using it on WIND without any issues
using Dexter's froyo ROM
make sure you get the BLACK version of the SIM card, the WHITE SIM cards dies very often
i've replaced both of mines already, they died on their own, both on my Nexus S and XT720
other friends that i've on WIND also had the same problem, with other phones, they also had the WHITE SIM card
just show them the problem, they will change the SIM card for you.
oh! but you need to go to the Corporate WIND stores, not the resellers stores
Click to expand...
Click to collapse
Alright...I'm pretty sure I have the black one (black w/ white trim), but it wouldn't hurt to get a replacement. This one's been in a bricked G1, another G1 that got caught in a torrential thunderstorm (you can tell I don't have good luck with those things), a Huawei U1719, and a Huawei U1250. It's probably just got some age on it by now...flaky with my U1250 anyhow, random (relatively frequent) disconnecting, wouldn't connect the first couple of times, etc. Thanks again, be sure to let you guys know how it goes. =.=
Meh, still got a problem. Tried another SIM, went over to WIND...no such luck. I was told that although the phone may be SIM unlocked and it can see the networks on the 1700/2100 band, the radio's firmware may be locked to prevent a connection (the employee had a similar problem with another phone for Bell). Is there anyone on here who can hook me up with an unlocked radio or a WIND Mobile ROM that could help with this? O-^
Hmmm, strange because I was able to connect to WIND Home on the stock CB 2.1 ROM, Khals MIUI ROM, and Mz's CM6 as well. Perhaps, something is wrong with your baseband? I would try this, if possible, get a friend's sim card (anything but WIND/Mobilicity) and see if you connect to that network whether it be Rogers, Telus, etc. If it can connect, then the phone is able to latch onto the regular GSM frequencies. With regards to an unlock radio or baseband, I'm not sure how thats done but maybe someone else on the forum can help you with that.
For some reason, I'll pop in my Rogers SIM (account was probably deactivated though), and my Moto says:
Emergency calls only
ROGERS
Emergency calls only
Go to check my available networks and..."WIND" is the only one that comes up? No idea as to whether its Home/Away or 2G/3G...just "WIND". Not as if it'll let me connect or anything anyways, same flop as the previous attempts ("Your SIM card does not allow a connection to this network"). :/
http://forum.xda-developers.com/showpost.php?p=10001234&postcount=34 - AHA! Videotron and WIND use the same bands (1700/2100), and some digging around turned that up. Looks like they've been having problems too. Can anyone help pinpoint their radio for me? It seems like that might just do the trick.
Update:
http://forum.xda-developers.com/showthread.php?t=944258#11176044 <- Can someone confirm that this is safe for the XT720? If so, my gut instinct's pretty sure this is exactly what I need...the "freq_F_CN_026-850-2100-signed.zip" one appears to be for Canada, while "freq_F_US_342_107-850-1700-2100-signed.zip" does the frequencies right. O-^
Mann, all I had to do was pop in my sim card and off I went. I think there was a 3G fix around here somewhere, make sure to get someone's "approval" first (one of the more experienced guys) because it may damage your phone. Try this though...
Dial *#*#4636#*#*, go into phone information, and see if anything looks off.
As for frequencies, the country does not matter, the frequencies do...for WIND, you need 1700/2100.
do not use those Defy fixes, it'll probably kill your XT720
RyanGDI said:
http://forum.xda-developers.com/showpost.php?p=10001234&postcount=34 - AHA! Videotron and WIND use the same bands (1700/2100), and some digging around turned that up. Looks like they've been having problems too. Can anyone help pinpoint their radio for me? It seems like that might just do the trick.
Update:
http://forum.xda-developers.com/showthread.php?t=944258#11176044 <- Can someone confirm that this is safe for the XT720? If so, my gut instinct's pretty sure this is exactly what I need...the "freq_F_CN_026-850-2100-signed.zip" one appears to be for Canada, while "freq_F_US_342_107-850-1700-2100-signed.zip" does the frequencies right. O-^
Click to expand...
Click to collapse
Whew, alright. Good thing I asked first, thanks. I still can't get it to work properly...I'm more than likely going to have to ditch this thing and go with a G1 or a Touch Pro 2 if I don't have any better luck with it. Thanks for all the help though guys. :/
Have you flashed a sbf? If so, which one? If not did you buy this phone from Wind or somewhere else? If it is a baseband software problem, then perhaps flashing a different sbf will help (Maybe one of the North American ones-- CBW or brightpoint).
Mioze7Ae said:
Have you flashed a sbf? If so, which one? If not did you buy this phone from Wind or somewhere else? If it is a baseband software problem, then perhaps flashing a different sbf will help (Maybe one of the North American ones-- CBW or brightpoint).
Click to expand...
Click to collapse
STR_U2_04.1E.1_SIGNED_USASHLSTAB14P2XAPCNCBW039.0R_NACBW_P011_A006_HWp3_1FF (Cincinnati Bell)...that's the only .sbf that I can get RSDLite to recognize for some reason. Attempting to pull up one for the UK or the US Brightpoint for example leaves the File Properties section blank and my start button disabled. I have version 4.5.3, if that's any help. Any hope of a miracle here?
Also, I bought it from a third-party in the US...didn't know what carrier it was with, but after some digging around and checking the "S/W" I found it to be Cincinnati Bell. Ideally I'd be looking for a WIND sbf, but I don't think anyone here's managed to get their hands on one. I'm almost at the point of just trying to take it apart to see if there's something loose in the hardware. Someone else on here was saying that there was a loose cable or somewhat that was preventing their UMTS from working properly (can't find the link). Everyone's saying it should be working just fine, I can't really see any alternative besides the baseband perhaps being flaky.
RyanGDI said:
STR_U2_04.1E.1_SIGNED_USASHLSTAB14P2XAPCNCBW039.0R_NACBW_P011_A006_HWp3_1FF (Cincinnati Bell)...that's the only .sbf that I can get RSDLite to recognize for some reason. Attempting to pull up one for the UK or the US Brightpoint for example leaves the File Properties section blank and my start button disabled. I have version 4.5.3, if that's any help. Any hope of a miracle here?
Click to expand...
Click to collapse
Yup, that's the Cincinnati Bell sbf. The brightpoint one is essentially identical but unbranded--the only differences are things like default webpage in the browser and preloaded bookmarks, etc. I don't know a lot about basebands, but I do know the only way to change the baseband firmware currently is with sbf. I think yours is fine, though. AllGamer is our resident WIND expert, so if his advice didn't help, I'm afraid I don't have much more to offer.
Actually, if this is a Cincinnaiti Bell phone, maybe it's SIM locked to CBW...? I know both of mine are. Does anyone know how to test that? SIM locks are also black magick to me.
Yup, that's the Cincinnati Bell sbf. The brightpoint one is essentially identical but unbranded--the only differences are things like default webpage in the browser and preloaded bookmarks, etc. I don't know a lot about basebands, but I do know the only way to change the baseband firmware currently is with sbf. I think yours is fine, though. AllGamer is our resident WIND expert, so if his advice didn't help, I'm afraid I don't have much more to offer.
Actually, if this is a Cincinnaiti Bell phone, maybe it's SIM locked to CBW...? I know both of mine are. Does anyone know how to test that? SIM locks are also black magick to me.
Click to expand...
Click to collapse
Already removed the SIM lock (got that taken care of well beforehand)...I guess I'm on my own then.Thanks everyone, I appreciate the help regardless. :3
RyanGDI said:
Already removed the SIM lock (got that taken care of well beforehand)...I guess I'm on my own then.Thanks everyone, I appreciate the help regardless. :3
Click to expand...
Click to collapse
i have a hunch you are still SIM locked, that error message ("Your SIM card does not allow a connection to this network") you keep having, kinda of suggest that
an easy way to find out, is to see if anyone have an extra unused Cinncinaty Bell's SIM card, and send it to you, so you can pop it in, and if it doesn't give you any error message, but "R"oaming, then that is a good dead indicator that the phone was not properly unlocked.
also in regards to the stock ROMs
you should have no problem flashing any of the .sbf files
my phone was originally an Asian one, then i flashed it to use the UK ROM, and after that i flashed the Dexter 2.2 to it
So are you saying that its possible that an unlock code can "unlock" the device (pass the unlock code request) and allow it to accept a foreign SIM, but still fail to allow it to connect to the SIM's networks? It'd make perfect sense if Rogers was an affiliated network with Cincinnati Bell (for roaming), since it'd be "mutual ground" between WIND and CBW. And then the SIM wouldn't be able to connect to WIND's exclusive 3G network since it was never on the "allowed" networks as defined by Cincy? =.=
if you are in Toronto, i'll suggest you go to P-mall, any of those cell phone stores there can help you unlock the phone for sure
or you can try your luck online with different ways to unlock the phone
quite sincerely we never really talked much about SIM unlocking of this phone within this forum.
perhaps a DEV might be able to help you figure out how to unlock it for free
because if you go to the malls they might charge you an unlocking fee regardless
although with the chinese places you can argue it didn't work, and they will not charge you for the unlocking
Hi, I've got a Z3 dual D6633 which I want to use with an EE SIM in the UK. I've tried a cut down microsim and been into the EE shop and tried one of their nano SIMs but both don't work correctly in the phone.
The cut down SIM makes a service phone.android.com or something like that continually crash and doesn't connect to the network.
The one I tried in the shop just doesn't connect to the network.
This is on 23.0.F.1.74 and .82 I noticed in the release notes for .82a fix for Yoga SIMs in Russia but don't know what the problem there was, but wonder if it is linked. All other UK Sims work including 3, Lyca, giffgaff, Vodafone, virgin just not EE. has anyone got an EE one working or had similar problems?
I did notice that an app/widget I use called phono to show network info and signal strength usually shows the IMEI when no SIM inserted or the MSISDN, however with the non-working EE SIM it just shows 00000 - not sure which field it is getting wrong. Oh and yes the SIMs work fine in all other phones I've tried.
I do need to try more tests on factory reset and removing phono etc but so far it looks to be a firmware incompatibility with EE Sims.
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Same issue
adrenalize_ said:
OK, so I did a few more tests and got hold of another nano SIM on EE.
So it looks like the 23.0.F.1.74 firmware does not like EE SIMs and the phone application constantly crashes. On the later .82 firmware it works fine. I was mislead a bit by going into an EE store and trying a SIM - they must have given me an un-provisioned SIM to try. I stupidly assumed they would have actually given me a SIM that worked, doh!
Click to expand...
Click to collapse
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
I had the same problem with the EE sim card, ended up sending the phone back.
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
pconcha said:
Hello, I have the exact same problem. How did you get the firmware .82/for what country? Is everything working well with it? Really appreciate your guidance.
Click to expand...
Click to collapse
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
jadaress1 said:
I had the same problem with the EE sim card, ended up sending the phone back.
Click to expand...
Click to collapse
Ah, shame as it looks like the update might have fixed it. I was thinking I might have to go to another handset too (The Samsung G900FD is OK if you can put up with touchwiz and other Samsung "features"!!)
fabiooli said:
I'm experiencing something similar here. I have the D6633, bought in UK, now I am in Brazil and the phone works great except that it won't connect to the 4G/3G/2G/LTE network. I can make calls, send sms normal. But internet only over wi-fi.
I called my operator, they say the phone is configured correctly, I tried my brother's sim card from another operator and the same happens.
So, the phone is clearly unlocked, if not it wouldn't recognize the sim cards at all. But no connection to the internet...
Any suggestions? I already did four factory resets, I recovered the Rom using sony software...
Click to expand...
Click to collapse
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
adrenalize_ said:
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
...or try some of the things which have already been suggested and post your findings !
adrenalize_ said:
Hmmm, sounds like another issue as with mine the EE SIM caused the phone.apk to constantly crash/restart.
Did the data work OK in the UK?
As you can make calls/SMS I assume you are at least on a 2G network which should still give you (very slooow) data - It does sound more like an APN issue - or something else. I know you said you checked with your operator what their APN settings should be (just my experience with operator customer support lines) - but I would try and have a look yourself - and maybe list your APN settings and operator and someone may spot something.
I have seen a couple of phones / operators where the "APN type" in the APN settings needs specific settings - its down the bottom and often isn't mentioned when people get the settings. For example in my current settings I have "default,hipri,dun,supl" for Virgin mobile in the UK.
You may want to search XDA/Google or start your own thread which might get more reads/replies
Click to expand...
Click to collapse
It was working fine there. Here It apparently could not download APN settings, so I installed an APN APP and now it works fine!!!
---------- Post added at 12:36 PM ---------- Previous post was at 12:30 PM ----------
poldie said:
Just a thought, but is it definitely a 6633 and not some other variant which perhaps doesn't work in your country/network?
Click to expand...
Click to collapse
Working great now!!!! I used an APN APP form PlayStore
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
I see. Mine is the d6633 but it is customized for HK. I have not received the OTA upgrade yet. I have checked xperifirm as they may have it but will wait for the OTA upgrade. Sony must be releasing soon.
Thank you for replying! I am using Vodafone in the meantime, but want to go back to my EE plan!
about dual sim connectivity
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
arfan.chatha said:
can anyone tell me which sim card slot support 2G, 3G and 4G or LTE
I heard that 1 slot support only 3G and 4G
and other one is support 2G & 3G so kindly confirm me what is actual.
thanks
Click to expand...
Click to collapse
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
arfan.chatha said:
If you assign 4g to sim one that work only for 4g or like other phones "LTE(preference)/WCDMA/GSM"
4g not available automatically search 3G if 3G not available automatically search 2G?
Assume second sim is on 2g
Click to expand...
Click to collapse
Yes, your 4G sim slot will fall back onto 3G and 2G as per expected for most handsets.
help needed
sephstyler said:
For mine, on my networks here in Australia, I can assign 4G LTE to any sim, however, that makes the other sim 2G only (GSM).
The other option is to have both at 3G (WCDMA/HSPA).
Click to expand...
Click to collapse
I just got a 6633 through kogan and i am having real trouble getting it to connect to optus network with iinet and truphone simcards. Does anyone know if i need to update any settings or firmware from factory to make it compatible. I can see iinet and truphone lte networks (which i assume is the optus 4g network) when searching manually but the phone wont connect. Sims work in a mates iphone6 without a problem.
Don't suppose anyone knows how to get rid of the #sim card icon on the statusbar?
adrenalize_ said:
I purchased my D6633 from Saudi Arabia and the 23.0.F.1.82 update came as an OTA notification about a week ago.
If you look in this thread http://forum.xda-developers.com/z3/general/d6633-z3-dual-updated-to-23-0-f-1-82-t2929352/ it mentions that someone thinks the update has only been released for Saudi and Brazil - I assume it is for Europe as well as one of the release notes says a problem with Russian Yota SIMs has been fixed. I think there are also links to the firmware in there although I've not looked that hard as I got the OTA. I guess it might still in my memory - anyone know where Sony stick their OTAs?
Seems to work fine so far - no noticeable difference - well other than EE SIMs now work!
Click to expand...
Click to collapse
Have you managed to root it? I rooted the 23.0.1.f.0.96 firmware for my Z3 D6633, but after a while (half a day) it starts to reboot frequently, and Google Play stops working (can browse apps, but not download them, as the download bar never progresses).
Also, my EE sim seems to work, but the phone still shows it as 'Sim 1 0000000' whereas other sims simply appear as sim 1 and sim 2.
I am wondering if I should just downgrade back to 23.0.F.1.74 and move from EE to Vodafone or 3...
Ah, work forced a BlackBerry (yuck!) on me and I've since sold the D6633.
Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
J_McBurst said:
Hi,
I hope someone could help me save a useless phone.
I got a Z3 from ebay (it's O2 Germany). As soon as I turned it on it updated to 5.0.2.
Then later I inserted the SIM card (took me some time to get the nano from the carrier).
It's not SIM locked.
The problem is that I can't get a steady signal. AT ALL. It hits a signal for 2 sec, then nothing.
It can recognize my carrier in the split second that it's on, I got the access points and all. I can even search for carriers and get a list of several to choose from.
The same phenomena is apparently happening with the NFC - the software switch turns on then straight off (same radio chip issue?)
I have tried GSM only, WCDMA only, LTE.
Tried changing the bands used using the internal *#*# menus.
Using flashtool I have flashed a stock global rom instead of the german. And local stock.
I have read that some people had this issue after the lollipop update so I rolled back to stock 4.4.4, same issues with cellular and NFC.
I'm really at a lost. I have this fancy brick that I was hoping to give my dad (he needs the screen size, the old fool) and instead I'm wasting valuable time at work trying to fix it...
Anyone?
Thanks,
Juv.
Click to expand...
Click to collapse
I got the exact same problem, im in Norway and using mye Operator firmware..
I'm having the NFC problem. I have the US T-Mobile version (D6616), and NFC stopped working right after I updated to Lollipop.
Factory reset, and repairing using Sony's PC Companion does not help. On first boot, i'll get a "NFC firmware update failed (-1)".
I'm not getting LTE on my Sony Xperia XZ with AT&T. I'm in the U.S but got the UK version from Clove UK because of the lower price and freebies with the preorder. The US and UK Sony Xperia XZ are the same model number and the whitepaper has all of AT&T bands. Both are F8331 meaning there is only one Single SIM version. However the most I get is HPSA (3G?). Calls work fine and voice is very clear and I get full bars, however I can't get LTE anywhere. My friend that is on AT&T and has an iPhone 6S gets LTE with no problem.
I'm thinking that it has to do with the LTE bands being disabled or because it is a UK phone. I understand not getting Wifi-Calling or VoLTE because I didnt get the phone from AT&T but rather unlocked. But I should be able to get LTE, I might be wrong though. Could I possibly get the problem fixed by flashing the phone to a U.S firmware maybe? If anyone could help I would appreciate it.
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
augie7107 said:
Got the same phone from Clove on AT&T and LTE is no problem. The issue is most likely IMEI related. I have been using Xperia devices on AT&T for years and this has given me issues in the past. IMEI numbers are recycled and since Sony phones are not carrier issued their IMEI numbers are not loaded in AT&T's database. It most likely is linked to a 2G or 3G device from years past. Give AT&T an IMEI number from an AT&T LTE phone and you will access LTE. Also check APN to see if it's correct.
Sent from my F8331 using XDA-Developers mobile app
Click to expand...
Click to collapse
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
Thanks for your help also. I figured that flashing the US firmware would disable the fingerprint scanner. My phone now shows 4G after I tried the solution to the first reply. Good to know it's the same as LTE. I don't regret buying the phone from the UK bc everything is working out fine.
twinkie said:
I can't speak for other countries, but the Singapore firmware reports as LTE on AT&T. But, it doesn't work until you go to Settings -> More -> Internet Settings and let it download.
Then, if you go to Settings -> More -> Mobile Networks, you should see the different AT&T APN's.
Click to expand...
Click to collapse
I tried what you suggested but it still shows 4G. The options are still the same. Apparently it is the same as LTE just shows up as 4G. Thanks though for the idea. It was worth a try.
In the UK LTE bandwidth is marketed as 4g.
You've purchased a UK Sony with UK firmware hence you will see a 4g symbol rather then LTE.
rmadrid7 said:
A million thanks. Everything you said was spot on. The IMEI as you said was not loaded into the AT&T database since the IMEI for my Xperia XZ is 14 digits vs 15 for an AT&T phone. I asked a friend for his IMEI and went to an AT&T store and did what you told and now I have LTE! Of course it appears as 4G on my Xperia but it's still LTE. Again thanks for your help.
Click to expand...
Click to collapse
My pleasure
Sent from my F8331 using XDA-Developers mobile app
peltruquin said:
Yes don't flash the US Firmware, you won't get the fingerprint scanner, I bought the US version of the phone and Flashed the UK version, instead of LTE now shows 4G but is the same just different nomenclature
Click to expand...
Click to collapse
How did you succed to flash without loader.sin for F83xx ?
enrique71 said:
How did you succed to flash without loader.sin for F83xx ?
Click to expand...
Click to collapse
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
peltruquin said:
Not sure what you are asking for, but I just followed the instructions from other post don't have the link at the moment, install xperifirm select the uk rom and it creates the ftf file for you, no need to worry about removing the xml file, I even forgot to put the phone on debugging mode it failed at first then I retried and it worked
Click to expand...
Click to collapse
Thanks, I figured it out. Appreciate the response. :good:
Thanks! That makes sense. Is there a way to test the speed? And so you are saying 4G is LTE, is that right? My XZ Premium, also from Clove, now says 4G so I should be good to go, right?