Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Click to expand...
Click to collapse
Yeap, m facing the same problem with airtel...
i'm on Neo rom 2.1 (ZSLE5) with ardatdat 1.8.1...
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
Click to expand...
Click to collapse
flash zsle6 and see i was having the same problem but now it's fine
this is the link
http://samsung-updates.com/device/?id=GT-I9103
vasudevk03 said:
flash zsle6 and see i was having the same problem but now it's fine
this is the link
http://samsung-updates.com/device/?id=GT-I9103
Click to expand...
Click to collapse
Are you using the stock rom?
with the stock kernel ?
sagarwadhwa1 said:
Are you using the stock rom?
with the stock kernel ?
Click to expand...
Click to collapse
buddy try ZLES6 rom - link given above.. & then flash Neorom2.1 rom..see you will never have these kinda problem.. if persist after flashing, go to SSC & ask for replacement...
Hmmm
@vasudevk03 @Kataria Thank You both for your responses. :good:
I am using rom and kernel which were (re?)installed after the latest motherboard change from the SSC folks themselves. It mentions something like 2.6.36.3-I9103XWKI5-CL57705 [email protected] #3
Have not tried to root and install another rom since I heard that it will void the warranty. With this phone giving so many issues, not sure when I will be required to take it back.
Not even running Tasker since it I need to root it.
saikri said:
@vasudevk03 @Kataria Thank You both for your responses. :good:
I am using rom and kernel which were (re?)installed after the latest motherboard change from the SSC folks themselves. It mentions something like 2.6.36.3-I9103XWKI5-CL57705 [email protected] #3
Have not tried to root and install another rom since I heard that it will void the warranty. With this phone giving so many issues, not sure when I will be required to take it back.
Not even running Tasker since it I need to root it.
Click to expand...
Click to collapse
Flashing anything on your mobile won't void your warranty only if you are careful & you know how to reset the counter but if you aren't confident about it don't do it.
Flashing ZSLE5 / 6 stock ROM will not increment the counter & won't void your warranty but just to be on the safer side before giving it to the service center flash the stock Indian 2.3.5 ROM back to your handset.
You can try to flash the stock ZSLE6 / XWLA4 stock ROMs & check if it resolves your issue.
It could also be network configuration related as another fellow member who is also on Airtel is facing the problem.
Hmmm
@cooleagle Thanks for the response. I will get on the rooting wagon in the near future since I have no idea on this front. < Learning mode on> Some threads on this forum will help, I guess this thread will help get me back to a stock rom before I give it for service again, if required.
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
Click to expand...
Click to collapse
Yes..even i also faced some issues with my fone on airtel network...
in some areas where i used to get network on my E71, there m getting around 1-2 signal bar of network..
i guess its normal with airtel..!
saikri said:
@cooleagle Thanks for the response. I will get on the rooting wagon in the near future since I have no idea on this front. < Learning mode on> Some threads on this forum will help, I guess this thread will help get me back to a stock rom before I give it for service again, if required.
Click to expand...
Click to collapse
Hi saikri,
Did u manage to solve the signal problem? I have observed this signa issue in my phone for the past couple of weeks. In rooms where I use to receive signal at full strength, now I barely see a bar, and many times the phone loses signal. I am on zsle6, rooted. Service provider is airtel.
Related
I have I think a kind of strange problem. I've had my V or a few months now and all of a sudden it doesn't get move than 2 bars on the reception scale where as before it used to get 3-5 sitting in my rec room. Don't know what changed other than adding and removing some apps that I wanted to try out. Don't know which are still there that weren't before but wouldn't think that apps would cause the reception to be poorer.
Thought about an antenna booster/adapter/extension but thought I'd ask others first.
Also, anyone added any antennas to theirs? I noticed there isn't an external connection for one and everything I've read so far talks about add one with the external connection.
Any help would be appreciated.
Try updating your PRL
http://forum.xda-developers.com/showthread.php?t=991668
My optimus had problems like that too, but after upgrading my by rom, baseband stuff is quite better.
Which one are you using ?
bloodclot said:
Try updating your PRL
http://forum.xda-developers.com/showthread.php?t=991668
Click to expand...
Click to collapse
Agreed, Updating the PRL is highly recommended.
Sent from my VM670
Have you really noticed a difference by upgrading your PRL?
Don't know what PRL is
In reading all the responses I was afraid since I don't know what the PRL is. Several places warned against changing things in the PRL if you don't know what the PRL is.
I have rooted my phone and have changed the rom a couple times including bricking it a couple times but had a backup so I recovered but don't know what the PRL is so didn't try that avenue.
Jim
I flashed my PRL today and could only get data to work. SMS and Phone stopped working so I flashed back to my original PRL. I think it was trying to connect to the tower closests to where I was, but told me to call customer service If I wanted to use it.
ROM issue on signal reception
JimReid said:
I have I think a kind of strange problem. I've had my V or a few months now and all of a sudden it doesn't get move than 2 bars on the reception scale where as before it used to get 3-5 sitting in my rec room. Don't know what changed other than adding and removing some apps that I wanted to try out. Don't know which are still there that weren't before but wouldn't think that apps would cause the reception to be poorer.
Thought about an antenna booster/adapter/extension but thought I'd ask others first.
Also, anyone added any antennas to theirs? I noticed there isn't an external connection for one and everything I've read so far talks about add one with the external connection.
Any help would be appreciated.
Click to expand...
Click to collapse
Recently I upgrade my ROM to cyagenmod 10.1. It shows the signal is very poor, but I did not face the issues on call receiving/making. This is the known issue ( fail to refresh the signal strength in status).
Also faced some other issues ( phone hang while call is coming in 'phone locked' condition'.
Finally changed the OS to Android 4.2.1 & PAC-MAN 19.9.0. Except the battery drain issue, no more issues now.
Hi,
My One S seems to occasionally have a few connectivity issues with 3G, I am not sure they are related to the signal issues already discussed in other threads in this forum. I have an international handset, MAO black version (has two tiny chips too, but not worth complaining about), running stock firmware, haven't done the dev unlock yet.
1) Sometimes the phone shows 'No Service', but I still have a working data connection and can make calls. Sending/receiving SMS appears not to work for some reason though. Can work around by switching into and out of airplane mode. Until I do that any SMS I compose under these conditions just pends, after the workaround they do get sent after a few minutes.
2) Sometimes something seems to go wrong with the 3G data connection, all the internet apps suddenly say they have no connection, alogcat says that DNS lookup is repeatedly failing even though I have a strong signal and 3G/HSPA connection (also tried connecting to IP addresses directly, doesn't work either). Tried getting online via Wi-Fi and it works, but all the Internet connectivity fails if I turn Wi-Fi off. If I reboot the phone it is able to get online again.
I brought this problem up in a live chat with HTC customer support and they have advised me to arrange for them to collect the phone for repair, the shop from whom I bought the phone advised the same. Just thought I would share it here and find out if it is common, or it is likely, as HTC think, there's something wrong with my phone's antennae. (My thought is that both could also be software problems)
Anyone else experience problems like this?
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
jacewt said:
I get the no service thing all the time, I pull it out of my pocket and press the power button, it says no service. I am going to call t-mobile in the next few days, I am trying to collect more data. It does it on my same spot on the couch where I used to get good coverage on my old phone. It does it on the same desk at work that I used to get good reception at. It kinda sucks.
Click to expand...
Click to collapse
Yup, I get that and trying to get more data before sending it back to HTC. I'm not really certain but it's as if there is something wrong antennae? Seems to be quite a few with similar mobile network issues though.
I still have my old Motorola and with sim out of One S in the reception is good where the One S struggles to get a signal - if at all
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
I have the same exact issue as the OP. Another example would be the streaming of music using Pandora and Slacker. I can listen to 1 song and skip 2 or 3 songs at best before I start having issues where it just keeps loading and I am in 4G range and 3G which shouldn't be a problem still.
Same issue here.
jipi said:
I have the same issue as Kenyw:
No connection for a while although within covered area.
Strong connection bars but no internet
Usually I switch to airplane mode and back then it works...until the next time!
Very frustrating! I don't think changing the phone would solve the problem!
Click to expand...
Click to collapse
I did exchange my One S for another and it is just the same
It's a bit of a queer issue. I know where I live I have a good Three UK signal as per experience with the Motorola phone. I can be anywhere between 2 bars (approx 104dBm) and no signal in the house and around the yard. Yet I can walk 20 yards towards mast approx 1 mile away and as soon as I get LOS (no buildings, trees) on the mast I get full signal???
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
alondror said:
I buy my One-S a week ago in Germany and facing the same issue in Israel with Orange 3.5G network. I really don't know what to do now.
Click to expand...
Click to collapse
Alon,
As mentioned in many different threads opened here in XDA, the issue is related to the phone and its current software version and not to the operator/SIM/area in the world.
Stay tuned and hopefully shortly HTC will provide OTA update or root your device and install one of the custom ROMs based on the new RUU 1.70 which might be solving this issue.
Oren
Thanks,
I will keep waching the threads around waiting for solution.
I tried TrickDroid v1.0 base 1.70 but still same problem
silord said:
I tried TrickDroid v1.0 base 1.70 but still same problem
Click to expand...
Click to collapse
Thanks for that Info.
You saved me the thoughts about rooting...
I'm still trying to wait for a decent s-off not related to HTC...
Sent from my HTC One S using XDA
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
light_n_roses said:
a new updated has been realesed, is there anyone who has seen any improovments?
I'm about to take a one s tomorrow but I'm a little worried regarding all those problems : no signal, overheating...
Click to expand...
Click to collapse
working already with the 1.78 firmware with no much of a different :'(
Sent from my HTC One S using XDA
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
light_n_roses said:
http://www.mobilegeek.it/2012/05/htc-one-s-aggiornamento-1-78-401-2-in-arrivo/ from here it seems that the new updates also decrease benchmark results ..not that good...
Click to expand...
Click to collapse
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
mattionline said:
Noticed decreased benchmark performance on quadrant but improved battery life and system UI seems to be more fluid.
Click to expand...
Click to collapse
ok but more fluidity shouldn't affect cpu and I/O results!! HTC isn't doing a great job here...
Hello,
When in a call, sometimes the other end cannot listen to me, but I am able to listen to them.
Terminating the call and re-calling "fixes" this.
Is there something I can do?
Is that a known bug or sth?
Thank you for your time!
@pspuser007 What ROM are you on? What mods are you using?
@NSDCars5 Sorry, forgot to mention this. It's completely stock.
pspuser007 said:
@NSDCars5 Sorry, forgot to mention this. It's completely stock.
Click to expand...
Click to collapse
repair with sus or sony pc companion
Grimlock007 said:
repair with sus or sony pc companion
Click to expand...
Click to collapse
Repair by updating firmware or re-flashing the ROM with Sony's official tools?
(Sorry, haven't worked with a Sony device before)
pspuser007 said:
Repair by updating firmware or re-flashing the ROM with Sony's official tools?
(Sorry, haven't worked with a Sony device before)
Click to expand...
Click to collapse
yes....
note;- E will factory reset if you choose repair option
if there is a update, then do it
If on stock ROM, I suggest you go hit up a shop or something that helps people with phone problems. Something might be loose in your phone.. May be a SIM Card problem, who knows..
~SmashMii
pspuser007 said:
Hello,
When in a call, sometimes the other end cannot listen to me, but I am able to listen to them.
Terminating the call and re-calling "fixes" this.
Is there something I can do?
Is that a known bug or sth?
Thank you for your time!
Click to expand...
Click to collapse
dont mess if its stock, tk 2 service center instead.
Similar problem over here
I have similar problem.
When I call someone or if someone calls me after random period of time that other side can't hear me, and I can hear then normally and sometimes voice sounds like digitalized signal and then I know they can't hear me. Only solution so far is that I blow in cell phone (where the mic would be) and after that they can hear me normally again until problem reapears after another random period of time.
Since it is under warranty I took it to the service and what they did is factory reset and that's it. I have to mention that I sent it 5 times so far to service and every single time they couldn't find the problem. 5th time I gave my cell phone to Telenor salesman to use it (because I bought it in Telenor shop) and even she experienced problem after 3-4 min of talking.
After few days they replaced entire motherboard of my cell phone hopping that this will solve the problem because they still couldn't find the exact problem and all worked well. Until two days ago when it all came back.
I don't have any other apps than Viber, all other apps are stock.
I have never messed with ROMs or any other part of cell phone hardware nor software. All is stock since phone is 6 months old.
It's hard to believe that SIM would be a problem since I got brand new SIM when I bought the phone.
My only suspect so far is my SD card. It's very old.
So for the guy in previous post... Try and take it to the service shop and see what they tell you.
As for me I'm asking all vise developers and members of this forum to help me fix my problem. Any advice would be helpful.
Calls drop often. Usually within the first minute, and then every time when Im calling back after 10sec. The phone itself does not lose signal. Strange thing is, if I'm getting phone call after first/second drop, phone continues connection without problems... But Only when Im receiving a phone call not when Im trying to re-call someone.
- I tried replacing my sim and the issue persists. No problems with other phones using this Sim (even in the same locations).
These are pretty annoying issues. Anybody else experiencing them? Is there a different radio I can try for the phone? Is there any log I can access showing a reason for the call drop, or any trouble shooting I can do? This seems to be independent of WCDMA Only/Preferred/GSM/WCDMA (Auto) settings. Or if, how to change these settings?
Note: This has nothing to do with the network. I've been with the same company (Orange Europe) for about 2.5 years, and have never had this happen before. This has been consistent since I got my OnePlus (about 1 week ago)
That's true. I'm experiencing this as well for quite some time now. At first I joked and said: Hey, the NSA joined our conversation.....again. But after some time it really annoys me. This has nothing to do with the ROM or kernel as I have tried out various combinations. What I found out is that it got better after I returned to stock CM 11s with stock kernel. But it's not gone completly.
Honestly I neither know how to fix it nor what is causing the problem. Try to reflash the CM11S 25R firmware and see if it gets better. I think something is wrong with the modem software since CM11S 22R,25R and CM11 builds are using the same modem software. Maybe the announced update for the end of this month or early next month will fix this. I really hope so because a phone which is not able to hold a call, can't be considered as a real phone.
Oh im pitty You, If You'll get something just please let me know. Any advices or help will be appreciated. Maybe waiting for new CM relase will solve the problem, I do rly like this OS even with so many bugs... there is always an option. Move to stock 4.4 published by OP on official website.
Anyone else facing the same issue? Was there ever a fix for this issue? I'm on 38R and still encountering this issue
Same here.
See this thread for answers and work around. No solution as of yet.
http://forum.xda-developers.com/oneplus-one/help/dropped-calls-weak-lte-signal-t2916659
Hi All,
I am on roaming (national) and suddenly I have lost network on my phone (One Plus One - Vodafone). The phone is running cm-11.0-XNPH05Q | rooted | unlocked | TWRP.
The phone was working fine a few days back. The problem started when I had disabled mobile data on the phone as I did not have a mobile data plan and was being charged for data / usage. I requested for a plan activation. However, by then the network was gone. An update to cm-11.0-XNPH05Q came and installed correctly however, the network still is at large.
Tried reflashing 33R and 44S modem to no avail.
Inserting a different sim shows the network / recognizes / registers on network but I cannot make / recieve calls.
Inserting the sim from the problematic One Plus One into another phone - the sim works. I have another One Plus One running same config as above and works flawlessly.
I am at loss of ideas, and would grately appreciate any help.
Many thanks in anticipation.
I'm facing the same issue brother!
Since last 5 days
Hey Himanshu
sorry to hear about you having the same problem. Have you tried taking out the sim and putting it another phone and reinstating it back to opo? I noticed this helps getting the network back but still cannot make calls.
Also maybe try changing the network modes using *#*#4636#*#* and going to phone information and selecting bands - I noticed putting it on WCDMA preferred helped getting it back and in fact got the network and data back for 15 minutes before it disappeared.
Since I am roaming - can you please check the IMEI address on your phone and box is same and okay ?
PS: that would be sister bdw!!
others are reporting bad cell reception with latest update : http://forum.xda-developers.com/oneplus-one/help/info-touchscreen-lag-t3027611
maybe downgrade is the best option for now.
crazydude10 - tried color OS - though I got the network back but still could not call and no data. Tried various network types.
The other opo seems to have no problem running cm-11.0-XNPH05Q.
Also, I noticed, downgrading to 33R or 44S my baseband never changed. Is that okay, I would think not.
I am really perplexed and could seriously use help, please
rajlakshmi said:
crazydude10 - tried color OS - though I got the network back but still could not call and no data. Tried various network types.
The other opo seems to have no problem running cm-11.0-XNPH05Q.
Also, I noticed, downgrading to 33R or 44S my baseband never changed. Is that okay, I would think not.
I am really perplexed and could seriously use help, please
Click to expand...
Click to collapse
Check to see if your IMEI is still there.... go to Settings, About Phone, Status and scroll near the bottom the IMEI field should be under My Phone Number field and should not be blank, but a series of #'s. There's another field labelled IMEI SV, that has 0's in on my phone. My IMEI field has 15 numbers. If it's not there, search for a thread that steps you through loading up ColorOS to recover your IMEI, afterhwich you can flash the original ROM and then custom ROMs. Everyone should back up their IMEI/EFS partition and store a copy on their PC just for this reason.
If you think it is a corrupt baseband, take a look at Caulkulin's 2.1 Opo ROM. He has an Xtras.zip that has the radio in it. You might be able to flash that zip to down-rev the baseband.
Wisiwyg - many thanks.
The IMEI number seems to be okay. 15 digits and all okay under Settings --> About Phone --> Status--> IMEI.
Last night I had flashed Calkulin's Stock Rooted 4.4.4 XNPH05Q. Everything went okay but still no network.
This morning, i took out the Vodafone sim and inserted it into other OPO and then back to the original (problematic OPO). I could get a lock on the network and R for roaming but no data and cannot receive / make calls. Screengrabs attached. IMEI number hidden on purpose.
After about 30 mins or so the network disappeared.
I have tried downgrading the radio / modem to 33R and 44S to no avail :crying:
Just downloaded the Caulkulin's 2.1 Opo ROM, could not find the Extras.zip in the thread.
i have same problem since jan. it's happen right after i flash my One to PA alpha 5.0. downgrade/flash almost all modem. no luck. hmmm
DisturbanceZ - sorry to hear about your problem.
So yesterday, I found out that there are service centres in India for One Plus One. I looked up the address for the one in the city where currently I am and reached the office. Dissapointed - as it was a multi brand service center called Touch - which I later from the bills figured is HCL Infosystems Ltd.
Only two people at the counter and some 4 technicians inside. All rude and inefficient and most un-helpful!! There were some 50 odd people waiting and I was number 42 in queue. After about 2.5 hours of waiting, my name was finally called and it took them some 10 minutes prepare a job card (the counter guys were least interested in their job and treated everyone real bad). As I was not carrying the box / invoice of the OPO it was considered out of warranty and I had to pay for it to be checked. The phone went in to technicians and another waiting for 1.5 hour.
After all the waiting, the security guard (who was doubling up as inspection manager or something) hands me the job sheet and my device and to my horrr - completely wiped off (internal storage). I notice that they had flashed cm-11.0-XNPH05Q. When I asked as to what the problem was and that the device was not getting any network yet - the counter guy rudely pronounces if I could read and that it was al lwritten on the job sheet. It was scribbled that "Repair outside warranty, seal broken for software, PCB problem"
At the bottom it was written that it would cost INR-13124/- or USD-210 for the Motherboard change. I was shocked and disappointed. I asked if I could speak to the technician and the security / inspection manager darts in and out to inform me that technician is busy and cannot come out an speak to you!. I was done and fed up with this nonsense - just paid the USD7 charges for checking and came out.
Attached image of the jobsheet (which i demanded a copy of - they were not givin that too - strangely)
Needless to say I am really disappointed with the terrible and non existent customer support from OPO. I had been recommending this device to everyone but in India it is just not worrth the trouble in case something happens to the device.
REQUEST - if someone can help me identify if this actually is a hardware issue or were the guys trying to fleece? I would be grateful if someone could guide / point me to the right direction to verify this. much heartbroken and sad
rajlakshmi said:
DisturbanceZ - sorry to hear about your problem.
So yesterday, I found out that there are service centres in India for One Plus One. I looked up the address for the one in the city where currently I am and reached the office. Dissapointed - as it was a multi brand service center called Touch - which I later from the bills figured is HCL Infosystems Ltd.
Only two people at the counter and some 4 technicians inside. All rude and inefficient and most un-helpful!! There were some 50 odd people waiting and I was number 42 in queue. After about 2.5 hours of waiting, my name was finally called and it took them some 10 minutes prepare a job card (the counter guys were least interested in their job and treated everyone real bad). As I was not carrying the box / invoice of the OPO it was considered out of warranty and I had to pay for it to be checked. The phone went in to technicians and another waiting for 1.5 hour.
After all the waiting, the security guard (who was doubling up as inspection manager or something) hands me the job sheet and my device and to my horrr - completely wiped off (internal storage). I notice that they had flashed cm-11.0-XNPH05Q. When I asked as to what the problem was and that the device was not getting any network yet - the counter guy rudely pronounces if I could read and that it was al lwritten on the job sheet. It was scribbled that "Repair outside warranty, seal broken for software, PCB problem"
At the bottom it was written that it would cost INR-13124/- or USD-210 for the Motherboard change. I was shocked and disappointed. I asked if I could speak to the technician and the security / inspection manager darts in and out to inform me that technician is busy and cannot come out an speak to you!. I was done and fed up with this nonsense - just paid the USD7 charges for checking and came out.
Attached image of the jobsheet (which i demanded a copy of - they were not givin that too - strangely)
Needless to say I am really disappointed with the terrible and non existent customer support from OPO. I had been recommending this device to everyone but in India it is just not worrth the trouble in case something happens to the device.
REQUEST - if someone can help me identify if this actually is a hardware issue or were the guys trying to fleece? I would be grateful if someone could guide / point me to the right direction to verify this. much heartbroken and sad
Click to expand...
Click to collapse
Why don't you take receipt and box with you?
Have you tried a Vodafone or idea sim in it?
Also how about restoring the opo to stock n trying that
Sent from my A0001 using XDA Free mobile app
emptyragnarok said:
Why don't you take receipt and box with you?
Click to expand...
Click to collapse
Thanks, I would but on Roaming and do not have the box with me.
sandeeppathak007 said:
Have you tried a Vodafone or idea sim in it?
Also how about restoring the opo to stock n trying that
Sent from my A0001 using XDA Free mobile app
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Thanks, tried many a sims but to no effect Not sure which was the stock that came - 25R or 300. Tried 25R but did not work. Should I clear the userdata too you reckon? Because when I flashed that I did not remove the userdata, would that make any difference?
Don't think it would make any difference of u search do u see any network?
What's the baseband version you got
Sent from my A0001 using XDA Free mobile app
rajlakshmi said:
Thanks, I would but on Roaming and do not have the box with me.
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sorry to hear that I have submitted my phone in SC already.. took box with me.. that's why suggested
rajlakshmi said:
Thanks, tried many a sims but to no effect Not sure which was the stock that came - 25R or 300. Tried 25R but did not work. Should I clear the userdata too you reckon? Because when I flashed that I did not remove the userdata, would that make any difference?
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Click to collapse
Download stock firmware and flash everything from modem to userdata cause i was also having this issue i tried everything but when i flashed userdata img than problem got solved but backup data from internal storage before flashing userdata img
Sandeep Hi, It can search the network and retrieve the list but when I try to do an auto / manual registration it says "cannot connect to the network at this moment" !
Baseband version - MPSS.Di.2.0.1c7-00020-M8974AAAANPZM-1
sandeeppathak007 said:
Don't think it would make any difference of u search do u see any network?
What's the baseband version you got
Sent from my A0001 using XDA Free mobile app
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Hey Emptyragnarok, Did you get your phone corrected? What was the problem? I have just returned and will take it to SC!
emptyragnarok said:
sorry to hear that I have submitted my phone in SC already.. took box with me.. that's why suggested
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Tried the stock firmware - 25R, problems remains, however, some new development - after flashing the phone with 25R - I was able to get a network lock and also get internet. It lasted only for some minutes.
Found a pattern - when I put a sim in the problematic OPO and network gets locked (E disappears and cannot make / receive calls), rebooting the phone or wiping cache / dalvik don't help. I have to take the sim out put it any other phone and start that phone and then put it back in problematic OPO. If I do this it will work for one call and then go away again till I repeat the process. In Color OS this method did not work but it worked on CM11s-25R. Infact the network remained after a call for good 6/7 hours but could not make calls. Mobile data signal was showing up/down traffic but was unable to load any webpage.
I have noticed that the Phone Information does not yield any Neighbouring CID: no neighbouring cells.
Not sure what to make of this. Does this look like a hardware issue?
dineshjumani said:
Download stock firmware and flash everything from modem to userdata cause i was also having this issue i tried everything but when i flashed userdata img than problem got solved but backup data from internal storage before flashing userdata img
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rajlakshmi said:
Hey Emptyragnarok, Did you get your phone corrected? What was the problem? I have just returned and will take it to SC!
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Hi today only I received my phone. I was asked which ROM I want.. I said give me color os not a problem. I wanted to find if its hw or sw issue. Because guys from opo told me that's sw issue. It's been 10 hours + no random restart. Candy crush always crashed my phone. Even that didn't happen today. I will update you in this.