Hello,
When in a call, sometimes the other end cannot listen to me, but I am able to listen to them.
Terminating the call and re-calling "fixes" this.
Is there something I can do?
Is that a known bug or sth?
Thank you for your time!
@pspuser007 What ROM are you on? What mods are you using?
@NSDCars5 Sorry, forgot to mention this. It's completely stock.
pspuser007 said:
@NSDCars5 Sorry, forgot to mention this. It's completely stock.
Click to expand...
Click to collapse
repair with sus or sony pc companion
Grimlock007 said:
repair with sus or sony pc companion
Click to expand...
Click to collapse
Repair by updating firmware or re-flashing the ROM with Sony's official tools?
(Sorry, haven't worked with a Sony device before)
pspuser007 said:
Repair by updating firmware or re-flashing the ROM with Sony's official tools?
(Sorry, haven't worked with a Sony device before)
Click to expand...
Click to collapse
yes....
note;- E will factory reset if you choose repair option
if there is a update, then do it
If on stock ROM, I suggest you go hit up a shop or something that helps people with phone problems. Something might be loose in your phone.. May be a SIM Card problem, who knows..
~SmashMii
pspuser007 said:
Hello,
When in a call, sometimes the other end cannot listen to me, but I am able to listen to them.
Terminating the call and re-calling "fixes" this.
Is there something I can do?
Is that a known bug or sth?
Thank you for your time!
Click to expand...
Click to collapse
dont mess if its stock, tk 2 service center instead.
Similar problem over here
I have similar problem.
When I call someone or if someone calls me after random period of time that other side can't hear me, and I can hear then normally and sometimes voice sounds like digitalized signal and then I know they can't hear me. Only solution so far is that I blow in cell phone (where the mic would be) and after that they can hear me normally again until problem reapears after another random period of time.
Since it is under warranty I took it to the service and what they did is factory reset and that's it. I have to mention that I sent it 5 times so far to service and every single time they couldn't find the problem. 5th time I gave my cell phone to Telenor salesman to use it (because I bought it in Telenor shop) and even she experienced problem after 3-4 min of talking.
After few days they replaced entire motherboard of my cell phone hopping that this will solve the problem because they still couldn't find the exact problem and all worked well. Until two days ago when it all came back.
I don't have any other apps than Viber, all other apps are stock.
I have never messed with ROMs or any other part of cell phone hardware nor software. All is stock since phone is 6 months old.
It's hard to believe that SIM would be a problem since I got brand new SIM when I bought the phone.
My only suspect so far is my SD card. It's very old.
So for the guy in previous post... Try and take it to the service shop and see what they tell you.
As for me I'm asking all vise developers and members of this forum to help me fix my problem. Any advice would be helpful.
Related
The symptoms: SOMETIMES during incoming phonecalls Raphael rings (plays sound) but when I pick up the call, suddenly the phone sort of "mutes itself". I can't hear the person talking, nor can they hear me, even if I hang up and try later. The only thing that helps is a soft reset.
It's difficult to count the occurence, but I'd say like once a day at least.
I have already tried Hard reset, the phone is acting funny with only Advanced Config 3.1 and PHM RegEdit installed and a few tweaks applied (just Boost TFL3D performance tweaks and SMS conversation disabled)
I'm running stock 1.90.401.1 WWE FW, I have flashed a new radio version (1.02.25.31 Cingular) though.
Any advice/suggestion is appreciated.
Unless the new radio is giving you 3G, I'd go back to the stock ROM/radio combination and see if that works. I'm currently using the Cingular ROM/radio as well and I've never run into these problems, but that may be due to different hardware.
Thank you very much for a quick reply.
I'll try flashing the stock radio and will report back...
So, I flashed the original radio and it seemed for a while that the problem was gone.
Sadly, I must report that the problem is persistant as I had to restart my phone right now. When the "sound mute" thing happens I don't hear anything while answering phone calls (even though the phone rings normally!) and also when I try calling any number from my contacts including the operator hotline.
I really don't want to return the phone because I like it very much but having a phone which has problems with phone calls is kind of silly.
I'm at my wit's end.
Will anyone help me please?
I have a small update - today I was so desperate, that I tried flashing a custom ROM (namely DCS-TouchPro-v1.0 Hybrid) and the phone went bonkers right at the first incoming call. However, something IS different - now the phone is not silent but starts "buzzing" - making a long uninterruptible sound that lasts until reset.
Do you think I could have a HW problem?
I HAVE EXACTLY THE SAME PROBLEM!!!
I already posted a message in the "Issues" post of the Raphael Forum, but apparently no one had the same issue so far.
I did many hard resets (and installing gradually less things), it still bugs.
Currently the only tweak installed is the scorpion one to have 4 rows of icons in a menu.
My Raphael is behaving like this since 1 week. The bug occurs once or twice a day as well.
Anybody with some good IT experience has got an idea of what could be wrong with it?
Do you think it is more software related or hardware related?
Today it also crashed badly (grey doted screen and noway to make it work again by turning off. Had to soft reset).
PLEASE DO HELP US, because I'm using the phone for professional reasons and I'll really have to send it back if it keeps on bugging this badely!!!
I just sent a message to HTC Support.
Let's see what they say.
I'll post their response so those who have the same problem will know what to do.
Oh boy, I must say I'm glad not to be the only one with this problem, even though I never wish bad things to anyone.
While googling the problem, I found a few Diamond users with exactly the same symptoms, however most of them solved this by exchanging the device for a new one, so this won't help us much...
Me too, I was wondering if it was because I did something wrong with the phone...
But if I'm not the only it means that there is a problem with the phone itself.
Anyway I'll wait for the official answer from HTC...
I'll post their answer as soon as I receive it.
I'm actually quite curious what their answer will be.
But I wouldn't hold my breath for any miracle, so I'm preparing to send my phone to the service center to have them look at it...
Well.. that makes 3 of us then
at first i thought my symptoms are different, but Flippy confirmed they're identical.
http://forum.xda-developers.com/showthread.php?p=2611523#post2611523
I have to correct myself - I wrote that when the thing happens, the phone still rings, which is not true. It rings just the first time before the problem occurs, but then it's dead silent.
So it seems our symptoms really are exactly the same.
Told ya AntiProxy!
So we are indeed only 3. It is still ok, it means that there is only a very small proportion of of Touch Pro that have this problem.
Now let's only wait HTC's answer...
spoke to HTC support today.
not that i expected them to figure it out or have a solution at hand, but i figured what the heck.. give it a shot.
their solution?
hard reset.. the guy would swear by his daughter that a hard reset will solve it.
i just thanked him and hung up.. *sigh*
don't you just hate it when techsupport's solution to everything is a reboot or reformat.. when you know that's not the solution anyway!
Well, I tried already doing the "Clear Storage" through the settings -> system panel, but it still has got the same problem.
I'll give them a call aswell to see if by any chance I can get on the phone 1 person who will be able to provide us a better technical advice
Hard reset won't help, I've already done it like dozen times and it makes no difference...
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem. It is too early to start hoping, but I wanted to let you know - if you don't mind flashing your phone, give it a try.
Zillator, can you keep us posted for like 1 week?
If in 1 week the phone doesn't present again that problem I'll flash it as well (I didn't want to flash it because I wasn't sure if it could void the warranty). If during 1 week you don't have the problem again it'll mean that out initial ROM was defective...
Thank you Zillator and please let us know. (by the way when I'll call them tomorrow I'll ask them if flashing the ROM to a newer stock version voids the warranty).
Zillator said:
I tried flashing the phone to the stock 1.90.405.1 ROM and so far (a day and half) I have NOT encountered the problem.
Click to expand...
Click to collapse
only thing is.. my phone is still running the stock ROM as it is!
AntiProxy said:
only thing is.. my phone is still running the stock ROM as it is!
Click to expand...
Click to collapse
AntiProxy, it might be a bug in the ROM we have in our machines. That's why maybe flash it could be the solution. Nevertheless I'll ask about the warranty tomorrow when I call them and let's see how it goes to Zillator.
If his phone doesn't bug for 1 week, there might be a big probability that the problem came indeed from our ROMs.
Guys, don't worry, I WILL keep you updated. I know how much the problem bothers me, so if there's anything I can do to help you, I will definitely do it.
In the end, that's why we are here - to help each other...
AntiProxy: is your stock ROM 1.90.405.1 WWE? Because mine was different (1.90.401.1 WWE) and I had the problem. Maybe Flippy_TK is right and the problem only exists in the 401 ROM.
I'll continue testing and we'll see...
Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw
Camera Issue Solution
I had the same problem with my HTC HD7 and have found a possible solution. I simply took the battery out and my SIM card, let it sit for about 1 minute. Put the SIM card back in and the battery then turned the phone back on. It fixed my camera issue.
I am not saying this will fix the issue permanently but it worked for me, I havent had any issues with the camera thus far.
Yet another reason to stop buying HTCs phones IMO.
HTC = High Tech Crap!
Wow, two imbeciles come in here and spread BS instead of answering and helping OP.
OP, I've never had that problem nor have I heard of it, so it's most definitely specific to your device so using the manufacturers warranty and getting a replacement is definitely the best solution, although nando's workaround might work...or a hard reset if it's a glitch.
Peter V8 said:
Hello
Now i am going to return my HTC HD7 phone and change it for a new one.
Why?
The camera wont turn on neither on the camera button neither in the menu.
Here is the film, what it actually does.
I understand that i am not allone with this camera issue.
So far there is no solution for this problem so in this case there is only return and get a new one option.
http://www.youtube.com/watch?v=Cs_nJu7vciw
Click to expand...
Click to collapse
AFAIK Its a windows phone issue, It has nothing to do with htc, HD7 or whatever.
It happens to zune, and marketplace too, and It only takes a simple reboot to solve it.
Still, if you believe its an hd7 issue, you shouldnt be asking it here. This is a windows-phone 7 forum, and device-related problems should be asked in their respective forums.
I have fixed this problem by myself, its an hardware problem. Nobody helped about the solution even HTC engineers. I can send the solution photos. [email protected] (Antalya/TURKEY)
The same problem
Nobody can help me with It? I have the ecxatly same problem...
As stated already, You might get better help with HD7 issues if you post in the HD7 specific forum, and it might help to keep the device trolls at bay...
Sent from my SGH-i917 using XDA Windows Phone 7 App
I tried two ways of succesfully fixing this:
-3 times hard resetting
-3times soft resetting
Both did the trick for me, but for obvious reasons I now always soft reset 3 times whenever this occurs.
(Hasn't happened since NoDo tho..)
(sorry for my bad english)..
I do have a same problem. I am from indonesia, already told the shop which i bought this phone. They cant give me any replacement, only said, under repair or somekind of service.
Actually i rarely use handphone camera, but under this situation, felt weird. Any one has solution? please share..
It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.
But they wont replace for a new one, i just bought it 3 weeks ago. The said they will repair it or under service. What a shame..
My buddy's HD7 had the same problem but seemed to go away with NODO. Is your phone all updated?
emigrating said:
Yet another reason to stop buying HTCs phones IMO.
Click to expand...
Click to collapse
Yet another troll need to be stopped...
Strike_Eagle said:
Yet another troll need to be stopped...
Click to expand...
Click to collapse
Hi there
I had the same issue with my HD7. O2 serviced it for me and it worked for another few months. Today the camera wont load again. I would say it is a software issue rather that hardware issue as I remember when it happened before soft reset and then hard reset could fix the issue till it completely stopped.
I need to take it again to the service.
it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.
limsao said:
it's remind me my desire phone ( android ) i had the same problem after clockword and cooked rom install. i just updated the phone radio and all was ok.
I know it's not the same plateform but i hope it can help maby try to update software.
Click to expand...
Click to collapse
I have done that already. Did not help. I also took the battery and the sim card out for 5min but still the same... Only service
HTC HD7 Camera Dead
Hi all,
I have the same problem - just went to use the camera on day and no response. Pressing the camera button or intiating from within the software just results in the menu scrolling away (as though the camera is starting) and then scrolling back.
I've tried pulling the battery and sim - no luck.
Unfortunately my location means I can't send it back for repair with it costing $$$s and taking over a month.
Only had the phone a couple of months - not very happy.
There seems to be a lot of people writing about this exact issue on the HTC forums so I can only assume it is indeed a hardware fault in a batch of the HD7s rather than a software issue.
Bob
day2die said:
It's a hardware issue with certain batch of the HTC HD7. I suggest you take your phone in for a replacement.
Click to expand...
Click to collapse
Day2Die,
I figured the same think - where do you read this?
Bob
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Click to expand...
Click to collapse
Yeap, m facing the same problem with airtel...
i'm on Neo rom 2.1 (ZSLE5) with ardatdat 1.8.1...
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
Click to expand...
Click to collapse
flash zsle6 and see i was having the same problem but now it's fine
this is the link
http://samsung-updates.com/device/?id=GT-I9103
vasudevk03 said:
flash zsle6 and see i was having the same problem but now it's fine
this is the link
http://samsung-updates.com/device/?id=GT-I9103
Click to expand...
Click to collapse
Are you using the stock rom?
with the stock kernel ?
sagarwadhwa1 said:
Are you using the stock rom?
with the stock kernel ?
Click to expand...
Click to collapse
buddy try ZLES6 rom - link given above.. & then flash Neorom2.1 rom..see you will never have these kinda problem.. if persist after flashing, go to SSC & ask for replacement...
Hmmm
@vasudevk03 @Kataria Thank You both for your responses. :good:
I am using rom and kernel which were (re?)installed after the latest motherboard change from the SSC folks themselves. It mentions something like 2.6.36.3-I9103XWKI5-CL57705 [email protected] #3
Have not tried to root and install another rom since I heard that it will void the warranty. With this phone giving so many issues, not sure when I will be required to take it back.
Not even running Tasker since it I need to root it.
saikri said:
@vasudevk03 @Kataria Thank You both for your responses. :good:
I am using rom and kernel which were (re?)installed after the latest motherboard change from the SSC folks themselves. It mentions something like 2.6.36.3-I9103XWKI5-CL57705 [email protected] #3
Have not tried to root and install another rom since I heard that it will void the warranty. With this phone giving so many issues, not sure when I will be required to take it back.
Not even running Tasker since it I need to root it.
Click to expand...
Click to collapse
Flashing anything on your mobile won't void your warranty only if you are careful & you know how to reset the counter but if you aren't confident about it don't do it.
Flashing ZSLE5 / 6 stock ROM will not increment the counter & won't void your warranty but just to be on the safer side before giving it to the service center flash the stock Indian 2.3.5 ROM back to your handset.
You can try to flash the stock ZSLE6 / XWLA4 stock ROMs & check if it resolves your issue.
It could also be network configuration related as another fellow member who is also on Airtel is facing the problem.
Hmmm
@cooleagle Thanks for the response. I will get on the rooting wagon in the near future since I have no idea on this front. < Learning mode on> Some threads on this forum will help, I guess this thread will help get me back to a stock rom before I give it for service again, if required.
saikri said:
Hi Folks,
This is my first post here. I bought my SGR in Dec 2011 and was facing the usual issues of no sound on headphone removal and WiFi disconnection. I went the service center two weeks back and they replaced the motherboard and these issues have stopped.
However, I am facing the below two issues now;
a. My SGR won't pick up Airtel signal inside some rooms. It shows no bars whereas all others sitting in the same room on Airtel have no such issue. When I had given my SGR for repair, I was using an old Nokia C3 and never had problems with it in the same rooms.
b. When I try to make calls, sometimes I get a call ended message even though the signal shows two-three bars. It works after multiple tries. When others try to reach me, they often get an unreachable and i realize this after I see their missed call message.
Has anyone else faced these problems? Any pointers will be appreciated.
Not rooted yet!
Click to expand...
Click to collapse
Yes..even i also faced some issues with my fone on airtel network...
in some areas where i used to get network on my E71, there m getting around 1-2 signal bar of network..
i guess its normal with airtel..!
saikri said:
@cooleagle Thanks for the response. I will get on the rooting wagon in the near future since I have no idea on this front. < Learning mode on> Some threads on this forum will help, I guess this thread will help get me back to a stock rom before I give it for service again, if required.
Click to expand...
Click to collapse
Hi saikri,
Did u manage to solve the signal problem? I have observed this signa issue in my phone for the past couple of weeks. In rooms where I use to receive signal at full strength, now I barely see a bar, and many times the phone loses signal. I am on zsle6, rooted. Service provider is airtel.
Hello,
since i bought this phone the call volume is very low, when i call someone or someone calls me i can barely hear them. I set call volume in settings to maximum and that did not help. When i call someone sometimes the mic does not work properly and the person who i called say that my mic has a lot of static and buzzing noise.
Another problem that started about 2 weeks after i got the phone is that it will randomly freeze and then do a hard reboot. I have another friend with the same phone and he says he has never had his phone freeze. i could be on the internet browser or just unlocking the phone to check the time and it would freeze up and restart. I have also tried restoring back to factory settings and also made sure the phone is the newest version of cyanogen mod. This phone freezes at least one to two times a day. anything i can do to fix this or is this phone a lemon and should be RMA'd?? How long will i have to wait for a replacement?? i have heard horror stories about their customer service.
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
vj_zero said:
try a different rom
n if that doesn't work
dont be cynical about the service
just contact the authorities
Click to expand...
Click to collapse
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
32adream said:
havent rooted it yet. already have lots of stuff on it so thats not an option until i can find a way to back up everything. i am waiting to see what OPO says i have a ticket open for them.
Click to expand...
Click to collapse
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
trotos said:
Hi,
Have you tried turning external speakers on and off...
A0001 using XDA Premium HD app
Click to expand...
Click to collapse
tried that and it doesn't seem to help. im going to wait until OPO's tech team says. If i have to root to get better logs through catlog then ill root it and go from there ( as long as rooting doesnt void warranty)
Hope they help you out. And to answer your question about rooting, no it does not void warranty.
Sorry I couldn't be much help.
Goodluck
I would definitely root. I had the same issue with the low volume. I adjusted the mixer path values manually. Search the forum for the volume mod. There is a flash zip version as well. The mic static is likely unrelated. I have not heard that before. Good luck!
Rooting does NOT void your warranty ( in fact good luck with that , the warranty part ... ) Unlocking the bootloader will though. As for the Oppo service, well i hope you are lucky and get an answer... If you are really not happy with it and bought it through Paypal, you would be better contesting the charges.
Hi,
.I have moto g 3rd gen which I got a while ago.I had so many issues with the phone at the start.freezing occasionally,sim card frequently rejecting it self.But I got some updates which i installed.then the sim issue and the freezing issue was reduced.Although my phone shows the sim i cant make any calls or receive calls or messages.I tried factory reset which did not help.If I restart the phone it all works for about 5 or 10 mins..after that calling doesn't work.Also if i kept my screen on the calling and other stuff works fine..I also noticed when the problem happens the speaker,OK google feature are also not working.Is there a solution guys?? I would like to know wether this is a software issue or a hardware fault...
Thanks in advance.
SMK196 said:
Hi,
.I have moto g 3rd gen which I got a while ago.I had so many issues with the phone at the start.freezing occasionally,sim card frequently rejecting it self.But I got some updates which i installed.then the sim issue and the freezing issue was reduced.Although my phone shows the sim i cant make any calls or receive calls or messages.I tried factory reset which did not help.If I restart the phone it all works for about 5 or 10 mins..after that calling doesn't work.Also if i kept my screen on the calling and other stuff works fine..I also noticed when the problem happens the speaker,OK google feature are also not working.Is there a solution guys?? I would like to know wether this is a software issue or a hardware fault...
Thanks in advance.
Click to expand...
Click to collapse
looks like a hardware fault, get a replacement otherwise try flashing firmware again from general forum.
creative21 said:
looks like a hardware fault, get a replacement otherwise try flashing firmware again from general forum.
Click to expand...
Click to collapse
Thanks for your reply,
Unfortunately the phone cant be returned because the phone was purchased elsewhere and there isn't a Motorola center from the country im from.Also this happens only when the phone goes to standby.I have to restart the phone again to make it work.Can you be certain that this is a hardware issue and pls do let me know how did you confirmed that this is a hardware fault.
SMK196 said:
Thanks for your reply,
Unfortunately the phone cant be returned because the phone was purchased elsewhere and there isn't a Motorola center from the country im from.Also this happens only when the phone goes to standby.I have to restart the phone again to make it work.Can you be certain that this is a hardware issue and pls do let me know how did you confirmed that this is a hardware fault.
Click to expand...
Click to collapse
I'm not saying it's hw fault but you can check it by reflashing stock rom using this guide.
http://forum.xda-developers.com/showthread.php?t=3187750
it will restore your sw to factory state and if the problem still exists it'll be hw fault