Hello everyone. I bought a Digital Innovations universal android speaker dock. It was highly recommended by a friend and has great reviews online. When I got it the connection to my One X was spotty at best. When I would plug in the 3.5mm jack into my phone, sometimes my phone would recognize that a headphone cable was plugged in and other times it would not. I thought maybe it was the dock itself so I had it replaced. I got the new one today it does the same thing, except that I can not get the phone to recognize that the jack is plugged in at all.
I decided that I would try other devices. I plugged in an MP3 player, and it worked fine. I tried a second MP3 player and that worked too. Finally I tried an iPhone and that too worked. I cant figure out why my One X will not recognize that a headphone cable has been plugged in. If I use standard headphones the phone recognizes them immediately. Does anyone have any idea why this might be happening and what I can do about it?
This is the dock I got: http://www.digitalinnovations.com/universal-speaker-dock-for-android.html
Hi there, I'm posting from Sonr, we designed the dock you are using. This is the first time I've seen that problem. The closest I've seen was with a Sony Ericson phone that had a non standard wiring pattern on the plug, but based on what you are saying, standard headphones work. Now, just to clarify, when you say headphones, you mean like mp3 player headphones, not a phone headset, the distinction being that the headset has a built in mic. Also, when you say "standard headphones" do you mean ones that came with the phone or ones that came from another vendor (and not specifically designed for the one X).
As you can probably tell, I'm trying to isolate if the headphone jack configuration is non standard physically (like the Sony Ericson phone) or if the issue is something else.
Thanks for the response. I've now used three different types of headphones/headsets. Two were standard headphones and one was a phone headset. All three worked fine on my HTC One X.
I did find work around to get the dock to worl, but it will not work with the Sonr app. The solution was to go and buy a 3.5mm stereo plug extension. I connect the dock to that and the other end to my phone. I can now play audio from my phone through the dock, but the Sonr app will not find my phone. It's a start and I'm getting closer but I would love to be able to use the remote and built in buttons.
Sent from my HTC One X using xda premium
Ugh. I'm really sorry we didn't catch this in testing. We have plenty of other HTC phones, but not this one. It sounds like we need to acquire one. Based on what you're saying, this phone has another non standard headphone configuration, and we need an adapter for it. If you are game for helping us debug this, contact me directly at [email protected] com and I'll get you some adapters to test. Again, I apologize for the trouble.
I would gladly help out, especially if it means the possibility of me using my dock to its full capabilities. I just sent you an email and look forward to hearing back from you.
Related
A while back I purchased a 2.5mm-3.5mm headphone adapter which actually said it was made for the Treo 750 (It is pictured below). I used it a long time ago when my Treo still had WM5 on it and I recall the fact that it worked fine. Now (I have Wm6 on it), whenever I plug my wired headset into the headphone jack, I get no sound out of it. When I turn up the volume - whether the headset is plugged in or not, the audio always comes out of the speaker on the back of the phone. Am I missing something or is anyone else having this issue?
headphones or speakers/cassette?
I have the same problem whenever I use anything OTHER than headphones. Standard headphones DO work with the adapterfor me. But external speakers and car cassette adapter does not. My adapter is brand new. Didn't work before OR after the Windows Live 6 upgrade. Grrr, as the majority of hte time I want to play music in the car.
UPDATE: THE PROBLEM IS THE ADAPTER
I had bought an adapter that looks like the one pictured in the above post. I took it back to Radioshack and explained the problem and asked if they had a DIFFERENT kind of 3.5>2.5 adapter. They took me back to the stereo section, where they had one that is straight without the cable. THAT ONE WORKS GREAT! And it was about half the price. They said they sell the other one up front with the phones "because the iPhone's jack is recessed and won't work with [the straight one]". (Hmm...not because it costs twice as much?)
The new one is RadioAhack part number 274-373 1/8" to 3/32" adapter. Hope that helps!
mrs_helm said:
I have the same problem whenever I use anything OTHER than headphones. Standard headphones DO work with the adapterfor me. But external speakers and car cassette adapter does not. My adapter is brand new. Didn't work before OR after the Windows Live 6 upgrade. Grrr, as the majority of hte time I want to play music in the car.
UPDATE: THE PROBLEM IS THE ADAPTER
I had bought an adapter that looks like the one pictured in the above post. I took it back to Radioshack and explained the problem and asked if they had a DIFFERENT kind of 3.5>2.5 adapter. They took me back to the stereo section, where they had one that is straight without the cable. THAT ONE WORKS GREAT! And it was about half the price. They said they sell the other one up front with the phones "because the iPhone's jack is recessed and won't work with [the straight one]". (Hmm...not because it costs twice as much?)
The new one is RadioAhack part number 274-373 1/8" to 3/32" adapter. Hope that helps!
Click to expand...
Click to collapse
Well that explains it! I always thought an adapter was, well, just an adapter. Didn't know there was any real difference between them. I'll have to head over the RadioShack and pick one of those up. Thanks!
google dot com slash phone now has the car dock listed ($55) but says “Sorry, this item is temporarily not available.”
The PDF that they link to talks about a built in speaker but doesn’t mention a audio out port for connecting to your car stereo. Could they have really left this out?
Edit: The listing disappeared after only a couple of minutes and unfortunately I refreshed before I grabbed a screenshot. I did save the help page and the PDF, although both are still accessible on Google’s servers.
I can't post links so the best I can do is (bit dot ly slash bvAsYB)
Brettray's link
http://www.google.com/support/android/bin/answer.py?hl=en&answer=178146
Love the way the phone slides into it... so much easier than my 3rd party POS holder I'm using right now...
After checking out the PDF... looks like you're right... no audio jack... but no real need from one. You should be able to plug an audio jack into the phone still... would've been nicer to just leave it in the dock though and have audio transferred through the gold connectors... Why Google?
Edit: In the PDF it talks about how the dock automatically enables BlueTooth. Guessing that's how you're supposed to connect it to your cars audio.
"You can't use a Bluetooth headset while the phone is docked" - again, Google... why??
Nexus One Car Dock
Finally!! I hope I can have it by this weekend.
Re: Nexus One Car Dock (official) doesnt have audio out?
Im going to wait a while before I purchase.Right now my home dock is acting funky, some times it charges and sometimes it doesn't depending on how my nexus sits.
Sent from my Nexus One using the XDA mobile application powered by Tapatalk
The pdf actually mentions sending data through bluetooth on the dock. It probably does have an audio jack.
SpyderMS said:
Brettray's link
http://www.google.com/support/android/bin/answer.py?hl=en&answer=178146
Love the way the phone slides into it... so much easier than my 3rd party POS holder I'm using right now...
After checking out the PDF... looks like you're right... no audio jack... but no real need from one. You should be able to plug an audio jack into the phone still... would've been nicer to just leave it in the dock though and have audio transferred through the gold connectors... Why Google?
Click to expand...
Click to collapse
You can't push data through the gold connectors.
The pdf actually mentions playing music through the phone -> bluetooth.
There probably is a connection on there, did the desk dock specify the audio connection?
It's gonna be retarded if it plays audio through the docks speaker phone, wtf.
Its already gone?
wesbalmer said:
Its already gone?
Click to expand...
Click to collapse
I don't think it was supposed to be up originally as it showed not available. I'd guess it would show up pretty soon though as a result.
I think it looks great, but it is really dissapointing that you cannot use a bluetooth headset while it is docked. I do not think that the speakerphone will be clear enough with the amount of time I am on the phone. I guess now I know that it looks like and how it functions, I will be looking in to another option.
The dock just came back up on the purchasing website and now seems to be officially for sale.
Just purchased
KnightMAREcrow said:
Just purchased
Click to expand...
Click to collapse
me too. finally....
$55 seems a bit excessive imo. Especially considering that I can't even make a phone call while using it. Speaker phone? hardly. The speaker phone is **** on my nexus.
It looks like it wont work with a case either. I dont understand why they think people aren't using cases for their phones.
Mine is purchased! However I do not need outlandish Fedex overnight for this like I did for my phone
The ones that ordered, please take some pictures and do a review for us.
I'm worried about the not able to connect to a bluetooth headset while docked. I wonder if bluetooth headset is also considered a bluetooth car stereo.
I've never used headsets and don't care to. But I'm about to order a bluetooth car stereo and I'll be pissed if I can connect my Nexus One to the stereo.
Will do Sistum
Waited so long for this. How can it not have an audio out? I'm not going to listen to mp3 and navigation through the built in speakers and not my car speakers. That's ridiculous. Am I missing something here?
Sistum Id said:
The ones that ordered, please take some pictures and do a review for us.
I'm worried about the not able to connect to a bluetooth headset while docked. I wonder if bluetooth headset is also considered a bluetooth car stereo.
I've never used headsets and don't care to. But I'm about to order a bluetooth car stereo and I'll be pissed if I can connect my Nexus One to the stereo.
Click to expand...
Click to collapse
As long as you tell the phone to to pair with the dock you should be fine to pair with anything else.
the product description says that the speakers "enhance the in-car music and media experience." How exactly do pathetic speakers enhance audio? what's the point if it has to go through speakers instead of the very common audio jack equipped head unit.
you CAN still plug in an audio jack to the phone when it is docked. but then again i can still plug an audio jack into the phone when it's on the desk dock. I thought the whole bloody point of the bluetooth dock was so that you don't have to plug in the audio jack, what's the point of a bluetooth dock that still requires you to plug the phone in?!!??!?!?!?!?!?!?!?!?!
I cancelled my order until this issue is confirmed and or resolved. until then, i will continue sitting my phone in a cup holder and connecting an audio cable and charging cable.
3bs said:
Waited so long for this. How can it not have an audio out? I'm not going to listen to mp3 and navigation through the built in speakers and not my car speakers. That's ridiculous. Am I missing something here?
Click to expand...
Click to collapse
Yes! Thank You! Well, I'm guessing that they figure people have bluetooth enabled stereos? Can the N1 even transfer audio through BT? Now I just need to get the BT working lol.
Purchased.
Greetings all,
Just picked up a used TG01 and tried a plug-in earbuds type headset and it worked fine at the shop. Plugged it in last night and suddenly sound won't switch from the speaker when I plug in the headset. Currently using stock WM 6.5 install until I get a bit more familiar with TG01. The microUSB port is tight with no connection problems. Thinking I did something accidentally I did a Master Reset, but still no joy. There has to be a setting somewhere...but I'm clueless.
Can anyone help? Thanx in advance for curing this ill!
CrashMurdock said:
Greetings all,
Just picked up a used TG01 and tried a plug-in earbuds type headset and it worked fine at the shop. Plugged it in last night and suddenly sound won't switch from the speaker when I plug in the headset. Currently using stock WM 6.5 install until I get a bit more familiar with TG01. The microUSB port is tight with no connection problems. Thinking I did something accidentally I did a Master Reset, but still no joy. There has to be a setting somewhere...but I'm clueless.
Can anyone help? Thanx in advance for curing this ill!
Click to expand...
Click to collapse
Hi
Due to the special USB multifunction, sometimes you can have problems if internal headset impedance is lower than usual. Try another headset and search on forum , there are a lot of information (search audio out, speaker problem or so on....)
IF you can't find it, I'll try to locate this information for you.
Best regards
Pere said:
Hi
Due to the special USB multifunction, sometimes you can have problems if internal headset impedance is lower than usual. Try another headset and search on forum , there are a lot of information (search audio out, speaker problem or so on....)
IF you can't find it, I'll try to locate this information for you.
Best regards
Click to expand...
Click to collapse
Hi Pere,
I had searched and read in the forums of others having problems with connecting audio out to stereo because of impedance differences, and another's headset mic wouldn't work, e.g., so was happy when this 'smart-talk' headset worked fine when I tried it in the shop on my TG01. Later when I plugged it in at home, TG01 simply wouldn't switch to headset mode. I went back to the shop and tried two other sets, but they're the same model and neither worked. Wonder why it worked the first time. Do you know of a solution...cab file with a manual software switch, or something? I ordered a stereo bluetooth headset off eBay, but it won't arrive for another 2-3 weeks.
Thanks for the quick response!
Cheers...
It is most unlikely to be the TG01 which has a fault as such - but as Pere suggests to do with the processor controlled function switching depending on what is connected. The uUSB Port responds differently depending on the resistance presented across various of the 5 pins.
In essence something like a 4-8 ohm load is insuffiicent; typically a 32 ohm impedance set of earphones will work fine or if you want a universal adapter to allow plugging anying in the make up a lead with a 10k Ohm resistor between Pin 2 and ground and Pin 3 and ground. The effective resisance 'seen' by the device remains high enough to cause the software to switch the port function.
Incidentally, a short across Pin 2 and Pin 3 causes the device to go into 'charge' mode.
Just in case the Tg has got 'stuck' I'd recommend setting it to charge - ensure amber light come on; then disconnect charger, soft reset and try the headphones again. Also try cleaning the port and the connector with a drop of alcohol or electronic cleaning solvent and push in and out a few times to ensure there is no oxidation on contacts causing a bad connection.
There are no accessible software controls - is at the hardware / firmware layer level; so could also be worth trying flashing a different ROM which is known to work perfectly.
If I think of anything else will add.
Good luck and best regards,
Kevin
kevinpwhite said:
...Just in case the Tg has got 'stuck' I'd recommend setting it to charge - ensure amber light come on; then disconnect charger, soft reset and try the headphones again. Also try cleaning the port and the connector with a drop of alcohol or electronic cleaning solvent and push in and out a few times to ensure there is no oxidation on contacts causing a bad connection.
There are no accessible software controls - is at the hardware / firmware layer level; so could also be worth trying flashing a different ROM which is known to work perfectly...
Click to expand...
Click to collapse
Hi Kevin,
I appreciate your advice and just tried the soft reset with no joy. I plugged the charger in and once the amber light came on I unplugged the charger from the usb port then immediately pressed the white reset button on the back. After it rebooted...no joy. Next I tried the same thing but instead unplugged the charger from the wall socket while still plugged into the phone, again, no joy. I also used a magnifying glass and flashlight to inspect the USB port and it looks very clean with no corrosion. Hopefully I can find another phone shop tomorrow with a different brand of headphones to try. This is certainly frustrating. I just found this quote and it couldn't convey my feelings any better:
"Looks like the micro usb is designed to break the connector more than anything else. No visible advantage over the mini usb, which clearly looks more durable, both on the connector cable and in the device side connector which looks like it must just be a fragile ultra thin pcb board edge connector that you can snap easier than a toothpick." Xepol at ...intomobile.com forums
Kevin, thanks for your help!
Cheers...
kevinpwhite said:
...so could also be worth trying flashing a different ROM which is known to work perfectly
Click to expand...
Click to collapse
Greetings Kevin,
I just installed your latest ROM and still no sound to the headset. I'm heading out to the phone shops in the next big town to hopefully find one that will work. Thanks again for your advice.
Cheers...
Finally an Update
Bought a different brand headset and it's been working fine for a couple of months now. Don't know why the previous brand headset worked initially then stopped working. Maybe it was the wrong impedance, like Kevin mentioned, that caused the multi-function USBport to become confused. Still looking for a good stereo bluetooth headset/headphones/earbuds, but so far not sure which way to go.
CrashMurdock said:
Bought a different brand headset and it's been working fine for a couple of months now. Don't know why the previous brand headset worked initially then stopped working. Maybe it was the wrong impedance, like Kevin mentioned, that caused the multi-function USBport to become confused. Still looking for a good stereo bluetooth headset/headphones/earbuds, but so far not sure which way to go.
Click to expand...
Click to collapse
I have been using the Sony Ericsson MW600 BT headset for some while now in conjunction with a pair of Westone W3 canalphones and very pleased with performance. Has A2DP and effective control of Core Player.
It's a while since that model was released but appears to still be current; havn't looked around other manufacturers recently, but may well be similar alternatives now to consider.
Regards,
Kevin
kevinpwhite said:
I have been using the Sony Ericsson MW600 BT headset for some while now in conjunction with a pair of Westone W3 canalphones and very pleased with performance. Has A2DP and effective control of Core Player.
Click to expand...
Click to collapse
Thanks for the tip, Kevin, I'll check 'em out. I have ordered two sets of BT headphones, but amazingly both deals didn't fly. I ordered a pair of Plantronics Backbeat 903+ canal type earbuds that clip over each ear from e-Cost.com. They refused to ship to my billing address in the US because I ordered online from within Thailand and their system flagged my foreign IP address. I subsequently ordered a Chinese brand stereo BT headset from an eBay seller, but he actually didn't have the "more than 10 available" in stock and had to issue a refund. I've tried Motorola's S9 and their newer S305 behind the head/neck models and didn't care for either of them. The S9 has all the weight at the very back so isn't good for speedwalking and bicycling, which I like to do. The S305 model sounds better but doesn't have enough clamping force to hold the earphones properly against the ears so unless you manually hold them against your ears sound quality suffers. There just doesn't seem to be a great selection of stereo BT headphones. I'm trying to preserve the TG01's mUSB port or would just use my wired set as they sound pretty good.
Thanks again for the tip!
Hello.
I'm trying to figure out and possible find a solution for why some headphones don't work with some phones?
For example a very well known brand Scullcandy. Their line of Skullcandy FIX Bud headphones work fine with Galaxy S2, but don't work with Galaxy S3, they also don't work with LG Nitro HD.
On GS3 they work for media playback, but when trying dial out or answer a call, the phone totally disconnects the headphones, the icon that shows when headphones are plugged in is no longer showed and at that point one has to physically re-plug the headphones in order to use them for media playback.
It does sound like phone's software issue, I sure hope so and there is a way fix it...
Another phone I had bad experience was LG Nitro HD. Even though the phone is totally waste of money it don't accept any iphone type headphones, they might work for playback, but mic or buttons don't work.
So what could possibly causing this issues?
I've tried post on phone related sections, but got no answers...
I also tried contact Samsung support regarding this issue, but they simply blew me off with "we don't provide support for 3nd hardware". Now I'm waiting for an answer from Skullcandy support.
Any ideas?
Thank you.
Probably the 3-pin layout of your phone. some are really weird in the way they work
x10man
There might be a couple reasons. The first is the connector. Some headsets use a three pole connector while others use a four pole connector. The other issue will likely be he pin out. The headphone jack might be a standard mechanical interface but not electrically. Both are hard problems but an adapter cable might help you.
All headphones connectors in question are 4 pin type, without using micrometer they look identical. Since all these headphones works fine in mp3 players, where only 3 pin connectors used, means the 3 out of 4 pins are in proper places and connected properly inside the wire.
So, without taking headphones apart it seems physically there is nothing different between them.
In addition, if there would be something physically wrong, it would not explain, why SGS3 sense when Skullcandy headphones connected, it shows headphones icon, but when a phone call initialized it "forgets" about it.
It sure seem to me like software related..
My headphone adapter from Google does not consistently work. What's the deal?
I plug it in and usually gives me the notification for different USB options: charge, supply power, transfer files, transfer photos, MIDI
But sound just plays through my speakers or calls come through the ear of the phone.
Any ideas? Is there some secret to it that I'm not getting?
Is this the included adaptor or one that you acquired elsewhere?
It is the adapter that came with the phone from Google.
Sounds like a defective cable. What I'm unsure of is USB-C was suppose to be a new "standard" but Google changed pins or something preventing other adapters from working. Really piss poor. Just sent back my second after market adapter that did advertise pixel2 compliant. Nope.
MLT2004 said:
What I'm unsure of is USB-C was suppose to be a new "standard" but Google changed pins or something preventing other adapters from working. Really piss poor. Just sent back my second after market adapter that did advertise pixel2 compliant. Nope.
Click to expand...
Click to collapse
You don't say which after market adapter you got.
Google is using the standard but requires DAC which meets the standard. If you get a cheap adapter, the chances are they don't have the necessary DAC chip in them or a cheap version which doesn't work.
One of many articles about it.
https://www.androidauthority.com/3-5mm-audio-usb-type-c-701507/
Google will have them back in stock shortly for $9 w/free shipping.
https://store.google.com/us/product/usb_c_headphone_adapter
Another solution would be to get a BT to 3mm device which allows you to use BT on your phone to any 3.5mm plug devices. I have been using a several of these for a couple years to hook up my TV and other devices which use the 3.5mm jack to use with my really good BT headphones.
Yes, I can confirm that the HTC adapter works with the Pixel 2. However, aftermarket adapters designed for Motorola phones won't because Moto aren't following the USB-C digital standard there (and they key is "digital", which is why, as the post above says, the adapter needs a DAC in it).
I have the same problem and apparently I am not the only one.
I heard that people got 2 or 3 replacements and the problem persists. It is probably software related.
I will see if with the Moshi splitter I have the same problem.
Has anyone fixed this? I'm on my second pixel 2xl and have 3 Google adaptors that work intermittently
Spotty is too kind
The designed in difficulty Google lovingly put into the Pixel 2 surrounding that oh so special USB-C socket, that lonely and inadequate solitary physical output port, to get music to output through there is ridiculously difficult to next to impossible. To Google's credit they have _tried_ to help when I've called - repeatedly - in the past 6 months but it's just simply not designed to send music out that sole output socket. Which is stupefying trying to grasp how those brilliant Mtn. Viewers could have thought such a design a 'good idea.' All previous versions of android allowed me to 'choose' output to fill-in-the-blank - device speaker, b-t, or the cable/port. With the design push err shove toward b-t headphones or devices that then send your signal to your sound system/speakers they evidently just decided no one would want to send music through the cable. That fact is, as I have indicated, perplexing not to mention maddening. It's also a glaring design flaw. The short of it is it will only work if it's plugged into some device that I guess is factory designed to work with Oreo. Then and only then will the Pixel 'see' that resource as an option to play the signal - and it works automatically. Physically choosing to send your music out that USB-C port & out your cable is not an option, according to Google tech support who I finally called after months of frustration and finally giving up on finding resolution online on my own.
Maybe there's something I'm not understanding, but it's certainly not true that music output only works "if it is plugged into some device that is factory designed to work with Oreo". Mine plays music fine through a HTC adapter that predates Oreo by about a year, or a Dragonfly Red portable USB DAC/amp that predates Oreo by a couple of years and isn't even USB-C. And conversely the Google adapter, which I infer you are having problems with, surely was designed for Oreo since it was released with phones that have never had any earlier version of Android.
Now if you are saying that the OS doesn't allow you to send sound out through the socket when it doesn't identify a device capable of handling it as connected, well OK. But would a previous version of Android allow you to route audio through the USB socket if there was nothing connected to it (or nothing more than an OTG connector)? I never tried that (for obvious reasons) so don't know. But I do know it also didn't allow you to route audio out of the headphone jack unless there was something in that making the correct electrical connections. So it seems to me that the main difference is that this is purely digital audio out, so a digital handshake replaces the electrical connection. But as I say, maybe I'm missing something you are trying to say?
I seriously got fed up with the USB-C to 3.5mm jack playing music out loud in my office is no bueno. I decided to buy a FiiO BTR1, it works while charging so ill just leave it plugged in at work.
Update to 2020 January 7. I just bought a new headphone for my Pixel 2 and it won't recognise it with the dongle I got with the phone. I read it was a problem known by Google in 2017 and a fix would happen on a software update. I've also heard masses saying the cheap dongle won't work and Google saying they would replace it. I've also tried a high quality Apple dongle and it didn't work. I'm on Android 10.