[Q] stuck in bootloop w/broken power button - Nexus S Q&A, Help & Troubleshooting

to begin, the power button started to be "sometimey" about 4 days ago. as of 2 days ago, it doesn't even work at all. Today, while the phone was on, it decided to power down. it immediately began to bootloop and has not stopped since even tried to remove the battery and reinsert it, but no luck, still stuck. is there any way to at least retrieve the contacts??? TIA

GrapeBandit said:
to begin, the power button started to be "sometimey" about 4 days ago. as of 2 days ago, it doesn't even work at all. Today, while the phone was on, it decided to power down. it immediately began to bootloop and has not stopped since even tried to remove the battery and reinsert it, but no luck, still stuck. is there any way to at least retrieve the contacts??? TIA
Click to expand...
Click to collapse
Contacts are stored on Google Contacts with your Google account. Therefore, you don't need to retrieve them. You'd just lose your apps and your text messages is all really.
deltatux

you could also try to replace the switch inside it.

deltatux said:
Contacts are stored on Google Contacts with your Google account. Therefore, you don't need to retrieve them. You'd just lose your apps and your text messages is all really.
deltatux
Click to expand...
Click to collapse
haha, wrong. my P.O.S. NS stopped syncing contacts a few months ago. gotta love google

Related

Desperately need help with my LG GW620!!

So i bought a used LG GW620 online and when i got it, it still had its gmail account on it, which basically screwed me over. I was wondering if there was anyway to factory reset the phone if unable to do so in the settings menu
moisey said:
So i bought a used LG GW620 online and when i got it, it still had its gmail account on it, which basically screwed me over. I was wondering if there was anyway to factory reset the phone if unable to do so in the settings menu
Click to expand...
Click to collapse
Unfortunately this site only deals with HTC phones, not LG. So I doubt that you will get much help here, sorry.
dang. since it's an android phone i thought this place would be a good place for help. any suggestions on where i could get help?
i called lg and rogers and none of them were any help
I will get mine in a couple days (running HTC Dream right now).
I guess if your goal is to just reset the gmail account, you can do so by reseting the google apps setting.
Go to Menu|Settings|Applications|Manage applications
Look for “Google Apps“. Select it.
Press “clear data“
next time you launch the market or gmail, it will prompt for your gmail account again.
I wish I could do that, but the phone won’t even let me go to home screen. Once I turn on the phone it asks for the gmail to get past security. The only access I have on the phone is Emergency Dial
On the EVE to do a FACTORY RESET or DATA RESET
enter in 3845#*620# in the dialer to get in to LG’s hidden menu.
DO THE FOLLOWING TO RESET LG GW620 TO FACTORY SETTINGS.
Hold down the VOLUME DOWN button, MENU button (the one on the keyboard), and CAMERA button for about 5-10 seconds, and a message will come up asking if you want to factory reset the phone.
Important : all data will be lost
GW620 Factory reset
Hi every one
Should the phone be on, or we start it with the three buttons holded?
I've tried but don't work...
many tanks
GW620 Factory Reset
Hi, Just to let you all know that I been stuck with a home page that would not load properly but would not close either for the last 24 hours before finding this page! No calls, texts or anything!! I was starting to have withdrawal symptoms. LOL However as long as I got my phone on, & with a little manoeuvring, I managed to get all three of these buttons pressed together & my GW620 did indeed go to the Factory Reset message! Thank you Davy.d
carlfil said:
Hi every one
Should the phone be on, or we start it with the three buttons holded?
I've tried but don't work...
many tanks
Click to expand...
Click to collapse
Just to clarify it.. Phone should be ON when you use that key combination. Will work. Tested.
the combinations don't work...the only thing you can do is flashing another firmware it resets the phone

[Q] Back button keeps blinking(and vibrating)

So my Nexus S 4g been mighty stable, til this morning. i check my bank account on my phone then all the sudden, the back button starts blinking like crazy, and everything goes back if i open anything, and the vibrate feedback can be felt like rapid fire. So I hold the button so I can actually power off the phone into recovery.
Its still blinking, so I hold it down so it sends only one signal, so i can change my kernel back from Netarchy 1.3.7 to 1.3.6 where it still does it. Repeat to Mathkids. I also wiped the cache partition, and dalvik cache for this one. havent tried stock yet.
Anyone ever have this problem. Its still doing it. Thinking about going to stock and returning phone.
And if I do return it, do I have to unroot, and relock the bootloader?
tried stock kernel, did a few backups, formatted everything agian, turned back to stock and it hasnt stopped.
did notice tho if my hand or thumb got close to the back button, but didnt touch it, it would stop blinking. maybe it needs a heat sensative calibration? it wont stop flickering no matter what
It seems to be related to this issue: www.google.com/support/forum/p/Google+Mobile/thread?tid=49e8ca84071d51a4&hl=en
Im having exactly the same problem, but with the searh button. In the Google thread a Google employee has replied, and according to him they're working on a fix (software related). This was posted a couple of weeks ago, i bet the fix is issued in 2.3.5, set to rls in the upcoming days.
For me the search button flickering seems to be related to how long the screen has been on, i.e. how warm it is. I can use it perfectly for 20-30min, but then its unusable for the next five. I discovered the relationship between screen on time and the flickering like a day ago and it may be incorrect. The Google employee says it is a software issue, but i dont hold my hopes high.
I was having this problem with the search button.
I goofed up something on the phone and ended up reflashing it back to stock like 5-6 times in the course of a night.
Ever since then, I havent had the issue pop up even once.
I also have read that it has to do with the NFC contacts on the battery cover. Someone was able to supposedly fix this by preventing the contacts from touching their corresponding contacts on the phone.

Toasted Moto X Play (Where to go from here?)

Hi, I have a toasted moto x play which I believe moto is responsible for, (bought on Amazon) but I'm doing volunteer work in Africa. I'm wondering if I can somehow salvage my phone with an Android upgrade or a custom rom (never done that). Ok here's what happened: My phone gave me a message that it was running very low on memory. I was super busy at the time and had to ignore it. When I rebooted the phone it came up with a black screen. However after rebooting about 3 times finally it came back. I cleared some storage removing pictures and Vids etc. However strangely the settings Icon had disappeared from the notifications bar. I then noticed that the home button and the multitask button did not work. I can get to settings from the settings app. But I can only run one app at a time and then back out of it as only the back button works. I was able to copy some stuff to Dropbox and back up my SMS messages before trying a factory reset. But then I found the factory reset button is greyed out! Google told me that some people have had this and solved it by removing their account. Bad advice. I removed my account and now cannot add it back. At least before this I could still access my mail, Google drive etc. I tried the factory reset by pressing the volume and power keys, and scrolling to recover mode. I get a message: Command not found.
Is my phone 'bricked'? It was running Android 6. I understand that 7 should be available soon. Is there any hope of manually installing such an update?

u12+ black screen after PIN unlock / Device unusable

Hi everyone, I'm throwing this out there because I've run out of ideas about what has just happened to my U12+ (64gb) today.
I woke up and used my phone as normal, caught up on Twitter and the news, the usual apps etc. nothing untoward. The same routine I've had with my phone for the past 18 months of owning it with zero issues. My handset is stock OS (Android 9) and so not rooted or anything like that. Virtually all the apps I use are standard issue from the Play Store, nothing really "out there" and I have BitDefender installed to look after security. Same setup I've had for over a year. The battery was around 35% so I plugged it into my wall charger while I went off to grab some breakfast. When I returned a couple of hours later the light on the handset was green, I unplugged the charger and attempted to unlock it with my fingerprint.
The phone asked for my PIN, no big deal so I entered it. Black screen. Tapped the power button again, it requested my PIN again, I entered and... black screen. Okay, I was a little bit concerned now. I held down the power button so the haptic buzz occurred, held for 10/20/30 seconds, a minute... nothing, no restart. Tap the power button and it asks me for my PIN again and shows yet another black screen. I held down Power + Volume Down but again, nothing and no restart.
I asked someone to call me, the screen came to life and I could take the call but each time I tried to pull down the system tray in order to try and reach Settings to restart it asked me for my PIN, I entered it = black screen. The call was unaffected.
I removed my SIM + microSD card tray = same deal as above.
The phone is clearly responsive in some way and the screen does display to ask for my PIN but I can't get into it in order to reboot it. Extremely worrying.
Does anyone have any advice? At the moment I am faced with the prospect of simply allowing the battery to run out so the phone shuts down naturally but that is going to take the best part of 2 days.
I'm really disappointed because I was planning another 1-2 years use for this handset as I just bought a 1TB microSD card which has been fine in the phone for weeks so I don't think that's the cause. It is also genuine SanDisk.
Any suggestions or advice? Thanks in advance.
Hello, I hope you have made a backup with google backup recently... This does not happen often on android, but sometimes the system could have a problem. You can try this go the bootloader with the power and volume buttons , after recovery.. after apply a wipe data/ factory reset.. is will make a factory reset of your phone except the sd card. You should by fine after that and profit again.
Thanks, I appreciate your reply.
At the moment I am running the battery down until the handset switches off naturally. When it comes back on I will try to launch the phone normally, if that doesn't work I'll run the battery down again and attempt to reach the bootloader.
My photos are backed up to the cloud, I may lose some text messages but I managed to transfer the majority of my 2FA over to another Android device bar one.
At the end of the day if it's a choice between wiping it or a bricked/unusable handset then I don't really have one. What a pain.
Magimix^ said:
Thanks, I appreciate your reply.
At the moment I am running the battery down until the handset switches off naturally. When it comes back on I will try to launch the phone normally, if that doesn't work I'll run the battery down again and attempt to reach the bootloader.
My photos are backed up to the cloud, I may lose some text messages but I managed to transfer the majority of my 2FA over to another Android device bar one.
At the end of the day if it's a choice between wiping it or a bricked/unusable handset then I don't really have one. What a pain.
Click to expand...
Click to collapse
At the moment I am running the battery down until the handset switches off naturally <----- why that??? Even on a bootloop or a black screen you can reset it hold the buttons power and the volume, you can go on the bootloader.
Max128 said:
At the moment I am running the battery down until the handset switches off naturally <----- why that??? Even on a bootloop or a black screen you can reset it hold the buttons power and the volume, you can go on the bootloader.
Click to expand...
Click to collapse
The first thing I tried to do was hold down the power button or the power button in tandem with the volume buttons but the handset won't restart. I tried loads of times holding it for different amounts of time and... nothing.
Trust me, I tried.
The only way I can get the device to switch off is by draining the battery. I'm almost at 20% so it shouldn't be too much longer.
Well I already got a black screen after flashing a module magisk.. I have holding the power button and the phone have restart no problem, same thing on bootloop. You need to be sure to hold the button correctly.
Max128 said:
You need to be sure to hold the button correctly.
Click to expand...
Click to collapse
Yeah, I'm certain I was holding the buttons correctly. I tried about 20 times using different combinations just to be sure but the device would not restart. The haptic shock buttons are one of my least favourite features of the u12+, it's got to be said.
Anyway, the phone ran out of battery about 15 minutes ago. I left it alone for few minutes and switched it back on. It allowed me back in and the device appears to be fully functional again. I can unlock by thumb print, face or PIN without issue.
Basically, it's fixed. My only concern is I have no idea what caused it or if it will happen again.
Thanks for offering help though, I appreciate it. I'm not sure if this thread can be closed/locked now? I'll look into that.
Cheers.
Yes.. i love the buttons too i never got a problem with this. Great if is fixed! Maybe make a factory reset the next time.
I am wondering if the new flagship have haptic buttons too.. htc will announce it Tuesday.

Broken display: How do I power off?

So I have just broken my phone, I accidentally smashed it in the car door. :/
The screen is mainly black and unresponsive, but is still on. There's a quarter of the screen that is visible and responsive.
Now I can go into recovery mode, but I can't see the options, and I have four on-screen. All I want to do is turn off the phone to remove the sim card.
Also, my next step is to physically back up the phone, but I'm on a mac, so if anyone knows any way to backup an unresponsive android phone like this to mac, I'd appreciate it!
Thank you
Diary of Madness said:
So I have just broken my phone, I accidentally smashed it in the car door. :/
The screen is mainly black and unresponsive, but is still on. There's a quarter of the screen that is visible and responsive.
Now I can go into recovery mode, but I can't see the options, and I have four on-screen. All I want to do is turn off the phone to remove the sim card.
Also, my next step is to physically back up the phone, but I'm on a mac, so if anyone knows any way to backup an unresponsive android phone like this to mac, I'd appreciate it!
Thank you
Click to expand...
Click to collapse
To power off the phone, you simply have to hold the power button for approximately 10 seconds. You will feel the phone vibrate and can let go the button.
What do you want to back up?
Your photos are all synced to Google Photos or on your external card.
Your contacts are synced with your Google account as well.
WhatsApp (chats, photos and videos) is backed up online.
The rest of your data is saved in the cloud anyway, you simply have to re-authenticate on your new phone and everything everything will be there
Noter2017 said:
To power off the phone, you simply have to hold the power button for approximately 10 seconds. You will feel the phone vibrate and can let go the button.
What do you want to back up?
Your photos are all synced to Google Photos or on your external card.
Your contacts are synced with your Google account as well.
WhatsApp (chats, photos and videos) is backed up online.
The rest of your data is saved in the cloud anyway, you simply have to re-authenticate on your new phone and everything everything will be there
Click to expand...
Click to collapse
Thank you for the syncing info, I had forgotten about google photos!
The power off doesn't work, if I hold it down it reboots.
Edit: I just went to google photos: nothing. Also, I had sim cards in the phone, so no external card.
Diary of Madness said:
Thank you for the syncing info, I had forgotten about google photos!
The power off doesn't work, if I hold it down it reboots.
Click to expand...
Click to collapse
Simply remove the sim card then. Nothing bad will happen if you do it while the phone is still powered on
Noter2017 said:
Simply remove the sim card then. Nothing bad will happen if you do it while the phone is still powered on
Click to expand...
Click to collapse
Yup, that's what I've done. I'm still trying to turn the phone off though, I have alarms set on it, and they're annoying.

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