I went to use my 300 today after not touching it for a couple weeks (been busy with my new evo 4g lte) and it was stuck on the asus boot screen. Tried rebooting a number of times with various button combos, long pressing the power button and all and it will not pass this screen.
I had the latest firmware installed prior to this issue.
Anyone have any suggestions?
Did you try cold booting? To do this, power off your tf. While holding the vol down button, then press and hold the power button. You will see white text at the top. Let go of the buttons and it should boot to a screenasking if u want to wipe data. Dont presss anything and let it timeout and reboot.
cavsoldier19d said:
Did you try cold booting? To do this, power off your tf. While holding the vol down button, then press and hold the power button. You will see white text at the top. Let go of the buttons and it should boot to a screenasking if u want to wipe data. Dont presss anything and let it timeout and reboot.
Click to expand...
Click to collapse
I did indeed try that, still did nothing
Right now I have it sitting unplugged waiting for it to run out of power.
Well thats not good. You could download and play a movie on it to help expedite the battery discharge. If after that and it still doesn't work, consider doing a wipe/factory reset as a last ditch effort. After that, you are looking at a store return or warranty repair. If this was the 101, you would have utilities to fix that but we dont have such things for the 300 yet. Good luck my friend.
cavsoldier19d said:
Well thats not good. You could download and play a movie on it to help expedite the battery discharge. If after that and it still doesn't work, consider doing a wipe/factory reset as a last ditch effort. After that, you are looking at a store return or warranty repair. If this was the 101, you would have utilities to fix that but we dont have such things for the 300 yet. Good luck my friend.
Click to expand...
Click to collapse
If I could play a movie I wouldn't be in this situation
It's weird because The only people I've seen with issues like this were rooted or trying to flash roms.
Lol yea you are right on that. Ive seen this happen with unrooted 101s before. For whatever ryme or reason something in the system gets borked and prevents it from booting properly.
Try to do a factory reset, it should solve the problem
nooktablet said:
Try to do a factory reset, it should solve the problem
Click to expand...
Click to collapse
As in wipe data from the cold boot menu?
Was hoping against that as this wasn't really something I brought on myself through flashing and tinkering.
If this happens again I'll be doing an rma I'd say. Either way I have plenty of time for other suggestions, just hoping someone has some!
Tried wiping data and still stuck, just tried resetting with a paper clip and still no go as well. I'm assuming it's bricked at this point.
Brandito said:
Tried wiping data and still stuck, just tried resetting with a paper clip and still no go as well. I'm assuming it's bricked at this point.
Click to expand...
Click to collapse
Yeah, I'd return it. Without root or unlock, it would be impossible to modify anything even if we knew exactly what was wrong with it.
Related
Hi!
Today I got from my friend a bricked Desire S.
He said, he tried updating a pile of apps at once and it froze. He left it to cope with that and when he was back it was turned off.
When turned on it would stuck on htc logo. He read somewhere that he has to perform a "factory reset". I'm not sure what exactly has he done later (he did this with holding the volume up and power buttons and than there had to be, as he said, an option to reset the device), but the result is, that the device doesn't respond at all.
Nothing happens when connected to USB or charger.
Is there anything I can do about it?
Maybe force push bootloader with adb?
Please, help guys
Hi,
it doesn't do anything at all?
Power button?
Power button + Volume down?
Recharge battery?
Connect to a PC with properly installed htc drivers?
Remove battery and put it back?
Unfortunately yes.
Tried different combinations several times - once or twice the led blinked for like a half a second, but than nothing.
I have some flashing experience and I learn quickly. If You have ANY ideas, I'll try to make them happen.
I will try everything, as I have nothing to loose
Regards.
SorbetM said:
Hi!
Today I got from my friend a bricked Desire S.
He said, he tried updating a pile of apps at once and it froze. He left it to cope with that and when he was back it was turned off.
When turned on it would stuck on htc logo. He read somewhere that he has to perform a "factory reset". I'm not sure what exactly has he done later (he did this with holding the volume up and power buttons and than there had to be, as he said, an option to reset the device), but the result is, that the device doesn't respond at all.
Nothing happens when connected to USB or charger.
Is there anything I can do about it?
Maybe force push bootloader with adb?
Please, help guys
Click to expand...
Click to collapse
Whenever we see “And I was updating apps and it froze up.....” we have a suspicion we perhaps have another case of the eMMC chip packing in. At least he didn’t do a battery pull. Holding UP + DOWN + POWER has a similar effect to hitting reset on a PC. You can’t get to recovery this way.
With the phone off, hold just the DOWN + POWER. Does the phone then boot into HBOOT? (white screen with coloured text and little green androids at the bottom). If it does, great. You can choose RECOVERY from this and do a factory reset. If the phone does a series of (seven?) quick vibrations maybe not so good.
Search for “eMMC” in this forum to get plenty of people who had this problem, and how (some of them) have been able to fix it. Knowing what to search for is half the battle!
For example check this thread out...
http://forum.xda-developers.com/showthread.php?t=1284196
Geek out!
Thanks for the reply,
I actually have tried entering the hboot few times - with no success.
It doesn't respond at all.
I've read about this chip, but I want to make sure there is no option to force the phone to enter recovery. Than I would probably know what to do next.
Regards.
SorbetM said:
Thanks for the reply,
I actually have tried entering the hboot few times - with no success.
It doesn't respond at all.
I've read about this chip, but I want to make sure there is no option to force the phone to enter recovery. Than I would probably know what to do next.
Regards.
Click to expand...
Click to collapse
Not sounding good I'm afraid. The last resort would be to contact HTC and try to get it repaired on warranty. They are very very aware of the problem, and once you tell them "I was updating all apps at once and it froze" they'll accept it as a known hardware failure. Like you say, you have nothing to loose in trying.
A friend recently had this, and sent if off to HTC for repair. As the description of the fault was a known hardware failure, they never bothered to test it first, so they didn't notice it had been rooted! It just went straight through to get a main board replacement. It took five weeks for them to return it though. Best fish out that battered Nokia in your drawer and charge it up ready!
Good luck!
Uh, these are quite bad news, but I'm pretty sure they will accept it on warranty, since my friend haven't done anything "illegal" with it
Thank You for Your fast replies
Regards.
Sorry but i have been frantically searching the forum but cannot find what i need. This morning my phone was acting strangely so I restarted it, but it seemed to be stuck in a loop restarting again and again. I read on here to hold volume up/down and power to be able to remove battery, then I put batt back in held vol down and pressed power and on the menu in selected recovery. My problem now is phone is stuck on a black screen with phone picture and red warning sign. I don't know where to go from here...sorry if this has been covered a million times but i searched for a good half hour and was getting forum fever. My Desire S is stock on android 2.3.5. Many thanks if you can help.
Your lucky that you can reach bootloader. From there find an option to reset your phone.
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu. Try a reset.
ITs also worth a look here just to make sure you haven't damaged your phone.
From that point (if the reset never worked) I feel that you can only go the RUU route. So please can you post the results of "fastboot getvar all" remember to remove your serial and imei. From that I should be able to point you to the correct RUU and if you will need a goldcard.
Dun worry, had that twice when installing ruu. but i never stop there, continued until succeed. BUT make sure u follow the step accordingly.
Is ur phone branded?
foX2delta said:
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu...
Click to expand...
Click to collapse
.... on mine, it's vol down+power (holding vol down before pressing power) ....
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
lennyboi77 said:
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
Click to expand...
Click to collapse
Mondays - Who does?....glad to hear phone fixed, you should update the title of the first post to have [SOLVED] at the start.
Pulling the battery is never recommended, even if told to do so by HTC support - I mean what do they have to loose? the only possibly safe opportunity to do so, is mid way through the phones power on and off cycle and you only have a tiny window, although this is only a last resort and not something to be tried by the faint at heart.
I did and man my phone is messed up. It got stock (going on 15 min) atthat little droid animation with the wireball rolling around in the android belly. Not sure how to fix it.
robstunner said:
I did and man my phone is messed up. It got stock (going on 15 min) atthat little droid animation with the wireball rolling around in the android belly. Not sure how to fix it.
Click to expand...
Click to collapse
I just pressed the power and volume up/down then it loaded to the bootloader. Once there i wiped cache and data. Then waited a bit while it was wiping data, then held down the power and it restarted. Hopefully that helps.
Ugh, im getting pissed. Second phone same thing. I factory reset from the settings menu. 100% stock. Every time i restart the damn phone it stuck attempting for format data for >15 mintues before i get pissed. If i choose bt tools or factory, it loads the phone just fine, but when i reset, back to the same problem.
EDIT: 8th time around it took just over 13 minutes and the phone reset.
robstunner said:
Ugh, im getting pissed. Second phone same thing. I factory reset from the settings menu. 100% stock. Every time i restart the damn phone it stuck attempting for format data for >15 mintues before i get pissed. If i choose bt tools or factory, it loads the phone just fine, but when i reset, back to the same problem.
EDIT: 8th time around it took just over 13 minutes and the phone reset.
Click to expand...
Click to collapse
Did it actually reset itself though? Clearly there's something wrong with the stock recovery. I can wipe cache fine, but do a data wipe, or factory reset, and it hangs... though I never let it go more than 5 minutes. I had used the fxz files previously, so I'm glad to hear it's not those and apparently a problem with the actual recovery img that came with the phone.
It also does seem to actually wipe data... something just must be getting stuck not allowing it to move forward when it's done.
jntdroid said:
Did it actually reset itself though? Clearly there's something wrong with the stock recovery. I can wipe cache fine, but do a data wipe, or factory reset, and it hangs... though I never let it go more than 5 minutes. I had used the fxz files previously, so I'm glad to hear it's not those and apparently a problem with the actual recovery img that came with the phone.
It also does seem to actually wipe data... something just must be getting stuck not allowing it to move forward when it's done.
Click to expand...
Click to collapse
Nothing wrong with it, it takes ages to erase, wait like 20 mins and it will eventually come back. It happened to me too.
nkd said:
Nothing wrong with it, it takes ages to erase, wait like 20 mins and it will eventually come back. It happened to me too.
Click to expand...
Click to collapse
Well at least that's good to know - but that seems way off timewise, regardless. I know there's more internal storage than most devices, but still...
Yep, it just takes a massively long time. Sorry for the pre teen freak out.
Sent from my DROID RAZR HD using Tapatalk 2
Yup apparently it just takes a little bit. All good on my end.
boot with android guy screen
Did anyone that had this problem have a progress bar the whole time? I bought a used Razr maxx hd online and it was factory reset. I tried to boot and got the same issue (android guy with geometry spinning forever) did a hard reset (power + volume down) same thing. Finally got into recovery menu (power + volume up + volume down) and any option i chose would reboot and finally load. But after activating the phone and having all my apps loaded I decided to test a reboot on the phone. Sadly it got stuck again and after using the same method to boot, I had lost everything. Hope there's a fix for this, not sure I can do a swap since I bought this used.
heeroyuyzero said:
Did anyone that had this problem have a progress bar the whole time? I bought a used Razr maxx hd online and it was factory reset. I tried to boot and got the same issue (android guy with geometry spinning forever) did a hard reset (power + volume down) same thing. Finally got into recovery menu (power + volume up + volume down) and any option i chose would reboot and finally load. But after activating the phone and having all my apps loaded I decided to test a reboot on the phone. Sadly it got stuck again and after using the same method to boot, I had lost everything. Hope there's a fix for this, not sure I can do a swap since I bought this used.
Click to expand...
Click to collapse
Yea, just let the android guy spin, and go back to in 20 minutes. If still spinning, 10 more minutes. It should be good after that. If not, return that thing!
robstunner said:
Yea, just let the android guy spin, and go back to in 20 minutes. If still spinning, 10 more minutes. It should be good after that. If not, return that thing!
Click to expand...
Click to collapse
I let it run a long time, finally rebooted but erased everything again. Then I tried installing the new update. Again hung on android guy long long time, reboot finally and again had to setup the phone and update didnt even install.
So I was trying to make a backup with the latest twrp and I got this error code: createTarFork() process ended with ERROR=255.
I figured, to hell with it I'll reboot. Twrp asked if I wanted to install the twrp app, I said no. Screen goes back, never to turn on again. No button combo holding for any length of time helps. Bummer, right? I was running DU at the time.
Now I'm worried about the RMA, I hope they don't deny me after they get it back into the warehouse.
stonew5082 said:
So I was trying to make a backup with the latest twrp and I got this error code: createTarFork() process ended with ERROR=255.
I figured, to hell with it I'll reboot. Twrp asked if I wanted to install the twrp app, I said no. Screen goes back, never to turn on again. No button combo holding for any length of time helps. Bummer, right? I was running DU at the time.
Now I'm worried about the RMA, I hope they don't deny me after they get it back into the warehouse.
Click to expand...
Click to collapse
Does anything happen when you plug the phone into the wall or into the PC?
Have you tried just holding down power for a while?
are you on beta hardware. i noticed today my phone was unresponsive installing twrp it would go black and disconnect from pc. what i had to do to get it to turn back on since it stayed lik that even holding the power button for a while was just hold the volume key and power for a couple min down and power if that dont work try volume up and power just random pushes to get the phone it will go to some debugging screen then just holding buttons till it restarts
exad said:
Does anything happen when you plug the phone into the wall or into the PC?
Have you tried just holding down power for a while?
Click to expand...
Click to collapse
cgrimm9 said:
are you on beta hardware. i noticed today my phone was unresponsive installing twrp it would go black and disconnect from pc. what i had to do to get it to turn back on since it stayed lik that even holding the power button for a while was just hold the volume key and power for a couple min down and power if that dont work try volume up and power just random pushes to get the phone it will go to some debugging screen then just holding buttons till it restarts
Click to expand...
Click to collapse
I've tried every button combo. Plugged it in to wall overnight and computer. No response. Makes me paranoid about twrp for pixel because I was rebooting from there, but then again it doesn't seem to be a big problem in the community
stonew5082 said:
I've tried every button combo. Plugged it in to wall overnight and computer. No response. Makes me paranoid about twrp for pixel because I was rebooting from there, but then again it doesn't seem to be a big problem in the community
Click to expand...
Click to collapse
I thought I was in trouble a couple times. I had to hold volume down and power button for a long time. Finger started to go to sleep
cgrimm9 said:
are you on beta hardware. i noticed today my phone was unresponsive installing twrp it would go black and disconnect from pc. what i had to do to get it to turn back on since it stayed lik that even holding the power button for a while was just hold the volume key and power for a couple min down and power if that dont work try volume up and power just random pushes to get the phone it will go to some debugging screen then just holding buttons till it restarts
Click to expand...
Click to collapse
I also had the same situation go on as well. I'm not sure what's is happening but when I boot TWRP the thing just becomes unresponsive and a black screen. I had to hold the buttons for nearly 30 seconds before it worked. Pixel isn't a friendly device to mod. :-/
mac796 said:
I thought I was in trouble a couple times. I had to hold volume down and power button for a long time. Finger started to go to sleep
Click to expand...
Click to collapse
That's bizarre! I'll try when I get home. I wonder what's causing this. Did it ever happen again to you? And were you using twrp when it happened?
stonew5082 said:
That's bizarre! I'll try when I get home. I wonder what's causing this. Did it ever happen again to you? And were you using twrp when it happened?
Click to expand...
Click to collapse
Yes I was using twrp, I was flashing test build. But it put me into a loop. U got a black screen, and if your computer won't even recognize it , you may be out of luck. I have been using rc2 I know it's not great for restoring backups, but it works good for everything else
That is so strange. I have never come across this issue before. Unfortunately, if you can't seem to get your PC to recognize the device, I don't think there's anything you can do. I guess we will have to be wary about using TWRP. I haven't had any weird issues myself with TWRP but I know others have. Here's hoping google will honor your warranty. I think they will, I don't think see them spending the time to look into what caused your phone to die so I think you'll be able to get a replacement without much hassle.
If you wouldn't mind, please keep us updated.
exad said:
That is so strange. I have never come across this issue before. Unfortunately, if you can't seem to get your PC to recognize the device, I don't think there's anything you can do. I guess we will have to be wary about using TWRP. I haven't had any weird issues myself with TWRP but I know others have. Here's hoping google will honor your warranty. I think they will, I don't think see them spending the time to look into what caused your phone to die so I think you'll be able to get a replacement without much hassle.
If you wouldn't mind, please keep us updated.
Click to expand...
Click to collapse
So far so good, sent then phone in and sold the replacement. I'm getting the OnePlus 3t instead.
Before you say "turn it off by holding the power button" I tried, like 6 or 7 times, maybe more. One of the times, I even had it resting on the power button, pushed down by a weight for over 20 minutes. I am thinking of just letting the battery die out, but I was wondering if there was anything else to do. Especially given it's at 50%-ish, and I don't want an image burned on the screen.
Power button alone won't be enough for a total lock up. A hard reset should do it, edit: it's power + vol down for 7+ seconds.
If it freezes again when I turn it back on, then I will try that. It died though, so hopefully that should help. Thank you though.
blazeblades said:
If it freezes again when I turn it back on, then I will try that. It died though, so hopefully that should help. Thank you though.
Click to expand...
Click to collapse
Can you get into recovery?
wipe cache? did it help?, if not
If you can backup, factory reset? did it help? , if not
can you get into download mode , if so
Flash stock rom again