Hi!
Today I got from my friend a bricked Desire S.
He said, he tried updating a pile of apps at once and it froze. He left it to cope with that and when he was back it was turned off.
When turned on it would stuck on htc logo. He read somewhere that he has to perform a "factory reset". I'm not sure what exactly has he done later (he did this with holding the volume up and power buttons and than there had to be, as he said, an option to reset the device), but the result is, that the device doesn't respond at all.
Nothing happens when connected to USB or charger.
Is there anything I can do about it?
Maybe force push bootloader with adb?
Please, help guys
Hi,
it doesn't do anything at all?
Power button?
Power button + Volume down?
Recharge battery?
Connect to a PC with properly installed htc drivers?
Remove battery and put it back?
Unfortunately yes.
Tried different combinations several times - once or twice the led blinked for like a half a second, but than nothing.
I have some flashing experience and I learn quickly. If You have ANY ideas, I'll try to make them happen.
I will try everything, as I have nothing to loose
Regards.
SorbetM said:
Hi!
Today I got from my friend a bricked Desire S.
He said, he tried updating a pile of apps at once and it froze. He left it to cope with that and when he was back it was turned off.
When turned on it would stuck on htc logo. He read somewhere that he has to perform a "factory reset". I'm not sure what exactly has he done later (he did this with holding the volume up and power buttons and than there had to be, as he said, an option to reset the device), but the result is, that the device doesn't respond at all.
Nothing happens when connected to USB or charger.
Is there anything I can do about it?
Maybe force push bootloader with adb?
Please, help guys
Click to expand...
Click to collapse
Whenever we see “And I was updating apps and it froze up.....” we have a suspicion we perhaps have another case of the eMMC chip packing in. At least he didn’t do a battery pull. Holding UP + DOWN + POWER has a similar effect to hitting reset on a PC. You can’t get to recovery this way.
With the phone off, hold just the DOWN + POWER. Does the phone then boot into HBOOT? (white screen with coloured text and little green androids at the bottom). If it does, great. You can choose RECOVERY from this and do a factory reset. If the phone does a series of (seven?) quick vibrations maybe not so good.
Search for “eMMC” in this forum to get plenty of people who had this problem, and how (some of them) have been able to fix it. Knowing what to search for is half the battle!
For example check this thread out...
http://forum.xda-developers.com/showthread.php?t=1284196
Geek out!
Thanks for the reply,
I actually have tried entering the hboot few times - with no success.
It doesn't respond at all.
I've read about this chip, but I want to make sure there is no option to force the phone to enter recovery. Than I would probably know what to do next.
Regards.
SorbetM said:
Thanks for the reply,
I actually have tried entering the hboot few times - with no success.
It doesn't respond at all.
I've read about this chip, but I want to make sure there is no option to force the phone to enter recovery. Than I would probably know what to do next.
Regards.
Click to expand...
Click to collapse
Not sounding good I'm afraid. The last resort would be to contact HTC and try to get it repaired on warranty. They are very very aware of the problem, and once you tell them "I was updating all apps at once and it froze" they'll accept it as a known hardware failure. Like you say, you have nothing to loose in trying.
A friend recently had this, and sent if off to HTC for repair. As the description of the fault was a known hardware failure, they never bothered to test it first, so they didn't notice it had been rooted! It just went straight through to get a main board replacement. It took five weeks for them to return it though. Best fish out that battered Nokia in your drawer and charge it up ready!
Good luck!
Uh, these are quite bad news, but I'm pretty sure they will accept it on warranty, since my friend haven't done anything "illegal" with it
Thank You for Your fast replies
Regards.
Related
Sorry but i have been frantically searching the forum but cannot find what i need. This morning my phone was acting strangely so I restarted it, but it seemed to be stuck in a loop restarting again and again. I read on here to hold volume up/down and power to be able to remove battery, then I put batt back in held vol down and pressed power and on the menu in selected recovery. My problem now is phone is stuck on a black screen with phone picture and red warning sign. I don't know where to go from here...sorry if this has been covered a million times but i searched for a good half hour and was getting forum fever. My Desire S is stock on android 2.3.5. Many thanks if you can help.
Your lucky that you can reach bootloader. From there find an option to reset your phone.
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu. Try a reset.
ITs also worth a look here just to make sure you haven't damaged your phone.
From that point (if the reset never worked) I feel that you can only go the RUU route. So please can you post the results of "fastboot getvar all" remember to remove your serial and imei. From that I should be able to point you to the correct RUU and if you will need a goldcard.
Dun worry, had that twice when installing ruu. but i never stop there, continued until succeed. BUT make sure u follow the step accordingly.
Is ur phone branded?
foX2delta said:
@lennyboi77
Thats your stock recovery, press vol up+power to access its menu...
Click to expand...
Click to collapse
.... on mine, it's vol down+power (holding vol down before pressing power) ....
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
lennyboi77 said:
Thanks for your replies guys, I ended up going on the live chat on HTC website and the guy guided me through doing a hard reset...was a bit worried at one point as he told me to pull the battery when it was doing the constant reset thing but he assured me it was fine to do so! Thankfully my phone has been fine since, I wasn't trying to install a RUU it was just freaking out of its own accord. Maybe it don't like mondays.
Click to expand...
Click to collapse
Mondays - Who does?....glad to hear phone fixed, you should update the title of the first post to have [SOLVED] at the start.
Pulling the battery is never recommended, even if told to do so by HTC support - I mean what do they have to loose? the only possibly safe opportunity to do so, is mid way through the phones power on and off cycle and you only have a tiny window, although this is only a last resort and not something to be tried by the faint at heart.
Dear Geeks,
I need your urgent help/advice. i'm three weeks far to my wedding and have a lot of troubles to handle, of course i need this phone.
let me describe the matter i have.
My nexus s is not booting, not starting, nothing.
what i did?
Last night, power button stopped working. I have experienced this 4-5 months ago. I don't know why, the problem has been solved by itself after few days later. i did nothing at those days. the power button came back. (as to my opinion, this is happening due to software problem) Anyway, i have used the market and installed ''fix power button'' application to use volume buttons for opening the screen.
I slept and when i woke up, i saw that phone needs to be charged but i waited. there was %11 something. i tried to handle the power button, pressed many times on it, thought that it may come back again same as 4-5 months ago it happened.
I removed battery and replaced again. i tried this many times. removed, replaced, used the usb cable via AC charger and phone started but there was no result. power button still was not working.
i thought that if the battery runs out, and then, when i charge the phone, maybe this matter may be solved. (ok this was stupid idea)
phone started to charge. when i plug the usb cable, phone was booting and displaying the google and animation and later it was ok to use.
meanwhile i keep on removing battery and replacing battery while the usb cable connected. but when phone starts to boot, i removed battery and replaced again. phone was ok, it was booting. few times it was booting.
but baaaam.
it is now not starting not booting, nothing.
now, when i replace the battery, phone is getting hot, especially sim-card area. i m removing the battery and connecting the usb. same again phone is getting hot, same sim-card area again.
i have waited enough not to connect the battery or usb charging cable. but no result.
what can i do now? what are your opinions?
my opinions/guess:
-i am using 3500 mah lithium polymere battery. maybe the battery died. i m using that battery more than 1 year, around 15 months. i dont turn off wi-fi so i m charging phone everyday.
- phone crashed during booting. and now the phone is totally brick.(i dont wanna believe this, this phone can be usable, believe me i feel it i think whatever happens, this phone can be usable via software installing or rooting... of course if you dont throw it towards a wall etc.)
by the way, my phone was not rooted. no time to root these days. and of course the phone was not starting.
what is your idea? what happened phone? what should i do?
if you reply, i will be appreciated.
A big advice for people reading this, dont remove the battery when your phone is booting.
I hope someone has a solution, since I have the same probelm...
I searched everything and tried every tool in this forum, but no success...
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
same thing has happened to me since updating from JB. Just past one year warranty too lol!
greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
captainirmak said:
Actually, it was power button failure issue but now, i believe it is not.
But thanks i will try it.
Click to expand...
Click to collapse
what is ur theory then?
u might find something here as well http://forum.xda-developers.com/showthread.php?t=1504501&highlight=power+button+conspiracy
greg2826 said:
use search button, there is tens of similar threads...
http://forum.xda-developers.com/showthread.php?t=1524858&highlight=power+button
Click to expand...
Click to collapse
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
captainirmak said:
dude, unfortunately those solutions not working on my device.
when i connect charger and i replace the battery, within seconds phone boots itself without power button. it should be this way. removing and replacing the battery helped me to start to boot.
i sense this case a bit different from that solutions.
i need to try with a different battery. my wife has nexus s also. she is very lucky she has no problems i have experienced so far. i will try with her battery.
i think there is a matter with mainboard.
by the way i forgot to say that i dropped my phone last evening. just after then phone was acting that i'm pressing long onto power button. and power button finally stopped working when i remove the battery.
i think this is happened because of dropping the phone from my belly high.
but the last thing i have done which removing the battery while the phone is booting, i wish, i should not have done. i could use it without the power button.
Click to expand...
Click to collapse
If you have not rooted your device, you should have you warranty, right? Take the phone back to the carrier, and tell them about your problem. o.o Sorry, I'm of no help, but you're in a horrible situation. Wanted to at least give a little help.
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Tried another battery - no luck
Did the resistor removal and converted to a dev board - Unbrickable now detects the board!
trying to get the device into fastboot - will update
ru1dev said:
Same exact problem here.
2nd of August - mom's phone turned of and just would not boot or prompt at all. The modem heats up when power is turned on or connected.
Tried
The unbrickable methods (but the computer would not detect the device in any form)
A JTAG - I was able to write the recovery and bootloader - assembled the phone and it just won't boot or prompt
Need to try
Another battery to see if it solves the issue.
Removing the xOM5 resistor and converting to a development S5PC110
Click to expand...
Click to collapse
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Any update? I'm curious to see if you get it working. Had the same happen to my NS a few days ago and would like to see if I can get it going again so I can give it to my stepson.
Sent from my Galaxy Nexus using xda premium
I've given nexus s to samsung service. Actually, power button may be handled by replacing with new one, but with no hope, it will not come back when i read messages about mainboard failure. I will update news whenever it's possible.
we'll see.
I would like to hope it is kind of software matter.
Pls god give my nexus s back, i got extended 3500mah battery.
grrr....
anshumandash said:
I had the same problem few months ago. Power button had died. While I was able to boot with remove battery and connect to charger option and I was rooted. But after a week I decided to take the phone to Samsung service center to get the power button replaced. My phone did not have warranty. Samsung took few hours to get the power button replaced and it costed me about $7. I think that's the easiest method. They did not have a stock of I9020 power button, so they fixed a I9023 power button.
Click to expand...
Click to collapse
So with the hardware mod - instead of selecting Nexus S -> I tied the Galaxy S in unbrickable - first time I've seen the screen alive! - puts the phone into download mode and I can disconnect from the usb and it stays in download mode! .. when i tried to flash odin I get a "There is no PIT partition" error -> this ofcourse is with re-partition and bootloader update UNCHECKED
When I tried Heimdall it wouldnt let me flash without a pit file. So trying Heimdall 1.1.1 - I get Failed to Access device Error: -3
Any chance some one with an i9020T can do me a huge favor? Use Heimdall 1.3.2 - download your PIT file and upload it here?
reaching for string ends out here :/
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
jokkergsm said:
@ru1dev
i`m in the exact situation right now...
did you solved your problem?
Click to expand...
Click to collapse
The power button had to be replaced. I shorted the connection when ever I had to press the power button during the boot sequence. That's how I fixed mine.
i have a nexus s 4 g from sprint. it is hard bricked. i tried to root it and change recovery.then it shut off and wont power on, light up at all. I would like to know if i am able to achieve download mode, what do i need to do, what files and how to install to return this phone to stock?? please help!!!
Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849
kozmo2k4 said:
Take out the battery for a few seconds and put it back; then while holding Volume UP (+) press the Power Button.
See what happens...
One helpful tool is found here:
http://forum.xda-developers.com/showthread.php?t=1984849
Click to expand...
Click to collapse
Nothing. Happens it don't light up or power on at all. It is not reconized on computer either. It's hard bricked.
Make sure the Battery is charging...
How can I make sure the battery is charging when no lights come on at all? All I do know is I had it plugged in for a while yesterday and it got really warm. But no lights whatsoever. The screen doesn't light up at all neither does the led.
??????
There are no notification lights on the D720, but when you plug it in with a charger, you should see a battery bar on the display.
Other than that, you are probably right about hard-brick.
I, luckily, never had a "brick" on the Nexus S, so someone else with experience may wanna chime in. But Google and YouTube are your friends.
Sorry...
Sent from my NookColor using Tapatalk 4
Hey man, did you have any luck with this? I'm experiencing the same problem.
Talal916 said:
Hey man, did you have any luck with this? I'm experiencing the same problem.
Click to expand...
Click to collapse
Please help me, i have the same problem
been awhile since any action here. saved mine with JIG method once but this time it won't work ??!(why) , in search of a solution again! -> hardbrick #2 on this device!
You guys can try a USB Jig. If that does not help, I think JTAG is what you need.
Jesus... just to revive this thread (and this concept of hard bricking), I think I just accidentally bricked mine as well.
Here's exactly what I did:
One moment, it was working spectacularly - fully stock, but unlocked. I had just listed it on eBay, too.
So I ran a factory reset on it (from the Settings menu), also "erase USB storage".
Then, after it shut down for the reboot, I pulled the battery.
...
That was it. Now it doesn't turn on for anything whatsoever. No device detected on USB when plugged into PC. Remove, replace battery, hold VolUp+Power, nothing. Plug into power adapter, nothing. Nothing at all.
But the back does get lukewarm after a minute or so, as if it's alive in the head but frozen, unable to start the bootloader.
WTF? I also have 2 more of these Nexus S 4G's, and both of them seem to have Flash storage chips that exhibit the same behavior when their chips are placed in (this) working motherboard. They can't boot. When I try to "hot-flash" it by booting the bootloader then swapping the Flash chips, they can't flash anything (this is probably to be expected). So, if I can get my ONCE-WORKING phone back to life, there's a good chance I can get another working as well (one just has a cracked glass, otherwise working mainboard & peripherals).
It's old, yes, but it's a damn shame to E-waste these things for a stupid software problem like this!
Hi Developers
I am new to this forum. I have tried to Update my Phone using team won recovery. After installing the Rom the Mobile is went in the Bootloop and cannot go to Bootloader and Recovery and also when I try using CMD or any other method from PC. The phone is not detected and it shows Device not found.
Can anybody help me recover?
You can read through this "roll up" to find all you will need to know/understand about your device.
I might suggest to start with the FAQ. You will also find a tool that will help you root your device, in the "roll up"
As soon as the phone starts to boot, hold volume down and power together, when the screen goes blank let go of power but keep holding volume down. This should get you to the bootloader, please post your bootloader details.
Sent from my Evita.
Similar issue, but boot loop won't stop
timmaaa said:
As soon as the phone starts to boot, hold volume down and power together, when the screen goes blank let go of power but keep holding volume down. This should get you to the bootloader, please post your bootloader details.
Sent from my Evita.
Click to expand...
Click to collapse
Hey Timmaa, it seems like I have the same problem as the original poster. I know a lot has been said about this topic but none seem to be as bad as mine. In my case, the boot loop won't stop even if I press the down volume and power button together. The bootloader just starts up, but then the phone reboots again (and again). In short, it won't stop long enough for me to do anything at all. Same issue when I connect to the laptop; it reboots before my computer even starts to detect it. Do you figure it is essentially bricked?
Just to let you know: this phone is tied to Singtel (Singapore telcom provider) and this issue only happened when I tried to do a factory reset (I got a new phone and was going to give this one to a friend). I may have screwed up in that I didn't let the phone charge before I tried the factory reset (it was only 5%). A couple of times, the phone did start up normally and it even entered the new phone set up utility. However, it went back to the boot loop within a few seconds and now won't even start up at all. Please help?
Does the phone power on at all now? You say in the beginning that it's looping but you say at the end that it won't start up at all, seems like a contradiction.
Sent from my Evita
androidnoob116 said:
Do you figure it is essentially bricked?
Click to expand...
Click to collapse
There is no such thing as "essentially bricked". Its either bricked, or its not. And on this device, if the screen still comes on, its not bricked.
Also, you got into this situation in a different way then the OP, so its not the same problem. Tagging onto someone else's post and saying you "have the same problem" when you in fact don't, is confusing.
As timmaaa asked, are you in a bootloop, or is the phone powered down now?
redpoint73 said:
There is no such thing as "essentially bricked". Its either bricked, or its not. And on this device, if the screen still comes on, its not bricked.
Also, you got into this situation in a different way then the OP, so its not the same problem. Tagging onto someone else's post and saying you "have the same problem" when you in fact don't, is confusing.
As timmaaa asked, are you in a bootloop, or is the phone powered down now?
Click to expand...
Click to collapse
Hey guys,
Thanks for your replies. Sorry if that was ambiguous; I'm still learning my way around here.
To answer both your questions, the phone is in a bootloop. It starts up, shows the HTC logo and then repeats. What I meant by "won't start up" is that now it doesn't go beyond the HTC logo, even though it started up completely on a couple of occasions (got to the home screen) but started rebooting again after a few seconds. It just won't stop rebooting, as long as it has enough charge to.
Another thing I discovered is that the bootloader starts up even if I only press the volume down button (it reboots again after a second), so it seems like the power button is stuck pressed down. Do you think that explains it, and what can I do from here on? Thanks for your help.
Cheers.
If the phone is rebooting even while in the bootloader then the power button being stuck could be the cause. I've never heard of one of these rebooting even from the bootloader so that's actually all I can think of. I guess the only way to confirm/fix this would be to open the device up.
Sent from my Evita
timmaaa said:
If the phone is rebooting even while in the bootloader then the power button being stuck could be the cause. I've never heard of one of these rebooting even from the bootloader so that's actually all I can think of. I guess the only way to confirm/fix this would be to open the device up.
Click to expand...
Click to collapse
Yeah, it could be a power button malfunction; or battery or other power fault, or other hardware failure. In any case I agree that randomly rebooting even in bootloader doesn't look good.
Have you tried fiddling with the power button to see if you can get it "unstuck"? Although the issue may be with the switch under the plastic button.
Changing the thread around to reflect the current situation, new text at the bottom of the post.
While out to dinner with my family an hour or so ago, my phone suddenly stopped working. I had been checking some emails when the food arrived, so I pressed the power button to shut down the screen and set the phone to the side. About 30 minutes later, I tried to open my phone to continue where I had left off, only I got no response at all from the device. I immediately tried the normal troubleshooting actions (holding power button for 30+ seconds and attempting to go into recovery mode), but still got no response from the phone. I have since tried charging it at home with it's original quick charger, but even after 15 minutes on the charger, there isn't even a red light indicating it is charging. Is there anything that I can try to fix this on my own, or is it likely that I've got some technical fault that only Verizon can deal with?
Thanks.
PS: I'm 100% sure that no liquid came in contact with my phone during dinner. Even if I wasn't so sure, both the phone and case have been bone dry through the entire ordeal.
New situation:
The "techs" at Verizon were less than useless... While there, they tried fewer fixes than I was able to attempt before telling me that the only option they could offer is to replace the phone. The problem, as I've said a little lower in this thread, is that I've got some irreplaceable photos of my recently deceased cat of 19 years stuck on the phone that I never got the chance to back up before this event.
And so now I need options. I'm willing to do pretty much anything, up to and including tearing the phone apart to manually access the memory unit, but the end result absolutely has to be those photos recovered.
Did you do the hard reset combination (Power, Vol Down?) I've had the problem happen to me before. Usually, what happens is it will lock up when it is having memory issues, freeze, then if I'm lucky, it will come out of it. Otherwise I have to do a hard reset.
It hasn't happened yet since I've been on 5.1.1 but I've only been on that for 3 days or so.
Edit: Just in case you didn't know, the recovery combination is Power, Vol Up, and Home when the phone is actually off. When the phone freezes like that and you don't get a response it's still on but completely locked up until you power off the phone.
Sent from my Super Computer (1976) with Tap Tap Talkolution
DroidXrei said:
Did you do the hard reset combination (Power, Vol Down?) I've had the problem happen to me before. Usually, what happens is it will lock up when it is having memory issues, freeze, then if I'm lucky, it will come out of it. Otherwise I have to do a hard reset.
It hasn't happened yet since I've been on 5.1.1 but I've only been on that for 3 days or so.
Edit: Just in case you didn't know, the recovery combination is Power, Vol Up, and Home when the phone is actually off. When the phone freezes like that and you don't get a response it's still on but completely locked up until you power off the phone.
Sent from my Super Computer (1976) with Tap Tap Talkolution
Click to expand...
Click to collapse
I've tried soft reset (hold power only), hard reset, and recovery, all to no avail, and holding each for long after it's supposed to respond (at least 60 seconds).
Volume down and power should simulate a battery pull. If that does not work, I would recommend going to a Verizon store.
Give your name to the concierge.
When they call your name, try the Volume down + Power again.
It should work then.
Theodric58 said:
Volume down and power should simulate a battery pull. If that does not work, I would recommend going to a Verizon store.
Give your name to the concierge.
When they call your name, try the Volume down + Power again.
It should work then.
Click to expand...
Click to collapse
I'm really hoping they will provide more help than that. There are some pictures of my cat on the phone that I had to euthanize last week after 19 years that I never had the chance to back up.
treblesum81 said:
I'm really hoping they will provide more help than that. There are some pictures of my cat on the phone that I had to euthanize last week after 19 years that I never had the chance to back up.
Click to expand...
Click to collapse
I'm sorry about your cat.
It was more to the point that what doesn't work when you are on your own, will work perfectly when you take it to the technician.
I used to do tech support for phones and tablets. I've seen lots of instances where the customer tries something with me on the phone that they had tried multiple times before, and with me on the phone it works immediately. Try the key combos with it plugged in, with it plugged in to a different charger, with it plugged into your computer. If none of those work, then take it to Verizon.
Theodric58 said:
I'm sorry about your cat.
It was more to the point that what doesn't work when you are on your own, will work perfectly when you take it to the technician.
I used to do tech support for phones and tablets. I've seen lots of instances where the customer tries something with me on the phone that they had tried multiple times before, and with me on the phone it works immediately. Try the key combos with it plugged in, with it plugged in to a different charger, with it plugged into your computer. If none of those work, then take it to Verizon.
Click to expand...
Click to collapse
All of this was done before taking it to Verizon. All key combinations were tried unplugged then plugged into 3 different chargers and also my computer with 3 different cables and several different USB ports. When I went to Verizon, they tried the key combinations unplugged and then tried plugging it in and seeing if it would take a charge... hence the assertion that they tried less than I was able to attempt at home.
Time to find someone who can repair the phone locally. Any type of warranty or factory repair will cost you the pictures.
Sounds like it's safe to say the phone is beyond simple trouble-shooting. I found myself in a similar predicament last year when I busted the screen on my S4. I dropped my phone on some concrete steps and the screen (in addition to being shattered) went completely black, but I knew the phone was still working because I could still hear the person I was taking to on the phone lol.
I ended up replacing the phone through Verizon. They referred me to some third party company that agreed to replace the phone for $100 and sent me a replacement with a box to put the busted one in. At this point I found myself presented with a unique opportunity, given the fact that I had both a working S4 and my broken one.
Because I didn't have the chance to back up the phone before I lost access to it (it's pretty hard to unlock a phone without the screen) I looked up a guide on how to disassemble the S4 on YouTube in order to gain access to the motherboard. The whole process was relatively easy to carry out and I was able to disassemble both phones, switch the motherboards, backup the information I needed, and switch them back.
Sorry for the long-winded response. I realize this is a pretty drastic measure to take and that you may not have access to a second S6. It's also entirely possible that the motherboard on your phone is part of the problem so switching it wouldn't help much in that case (like I said, I knew my phone was still working despite the screen). Just wanted to offer another option =).
I am in a similar predicament, desperate to get my photos and videos back and have been watching your thread for some ideas. My 7 week old Verizon Samsung Galaxy S6 G920VVRU4BOG9, android version 5.1.1. ceased to do anything on Monday for reasons unknown. It is now back on but it has been wiped clean. I had to do a hard reset. Samsung & VZW tech support were not helpful. May I ask what model your phone is? Provided you are able to get yours back on, I'm wondering if you may have some success with some of the following:
Wondershare Dr Fone for Android
Asoftech Data Recovery
Kvisoft Data Recovery
Ease US data recovery.
I could not get them to work because you must first have a rooted phone to retrieve them and mine apparently can't be rooted. I apologize if this is redundant but I thought I'd throw that out there in case you might have a change of recovering those photos. I'm sorry for your loss. It's very hard to lose a beloved pet.