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I have had this phone since launch. I bought several apps when the phone was completely stock. I bought even more when I was running custom roms. I flashed back to stock using odin today and now I can't re-download any of my paid apps without paying again! I am using the same exact google account and email address. I logged into the web market and it doesn't show that I've purchased any apps. I logged into google checkout using the same account and it does have records of all of my purchases. Does anyone know how I can go about fixing this?
k2snowboards88 said:
I have had this phone since launch. I bought several apps when the phone was completely stock. I bought even more when I was running custom roms. I flashed back to stock using odin today and now I can't re-download any of my paid apps without paying again! I am using the same exact google account and email address. I logged into the web market and it doesn't show that I've purchased any apps. I logged into google checkout using the same account and it does have records of all of my purchases. Does anyone know how I can go about fixing this?
Click to expand...
Click to collapse
Try a master clear, and enter ur google account again n see if that works. Else maybe a re-flash might help.
Your Market is tied to your Google account. It is independent of the phone. If you properly reflashed using Odin and correctly entered your Google info, there should be no problem. I have flashed 3 different phones many times and never had any problem with redownloading my Market purchases. Free apps will NOT show up after a flash, only purchased apps.
Miami_Son said:
Your Market is tied to your Google account. It is independent of the phone. If you properly reflashed using Odin and correctly entered your Google info, there should be no problem. I have flashed 3 different phones many times and never had any problem with redownloading my Market purchases. Free apps will NOT show up after a flash, only purchased apps.
Click to expand...
Click to collapse
Thanks, but I know and have done all of that. The problem is definitely on google's end. It's good this doesn't happen to everyone, but it certainly can. It sounds like I haven't done anything you haven't done.
Have you flashed a custom ROM? Some have been known to change your Market ID. You should write down the Market ID before a flash then if it gets changed there is an app to restore or change it. Have you tried the Market fix in SGS Tools?
Miami_Son said:
Have you flashed a custom ROM? Some have been known to change your Market ID. You should write down the Market ID before a flash then if it gets changed there is an app to restore or change it. Have you tried the Market fix in SGS Tools?
Click to expand...
Click to collapse
I don't think it would be a market id because I bought beautiful widgets before I even rooted my phone. It is making me pay for that if I want it again too. I haven't tried sgs tools because I want the phone to be stock in case google actually gets off their ass and does some customer service.
This has been driving me nuts. I made my last (successful) purchase without problem about 72 hours ago and ever since then I have been getting this error with any attempt to get a new app either paid or free.
"Purchase Cancelled - Error processing purchase"
I've Google'd it and see it appears many times over the past months. I have tried every "fix" that has been suggested in those messages without any success. I just reinstalled the 3.1 ROM on top of the existing 3.1 install and that didn't help either.
There have been a few instances of it posted in these forums but all those suggestions failed as well. I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
Any suggestions?
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
JCopernicus said:
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
Click to expand...
Click to collapse
I guess you didn't actually READ my OP!
I have been getting this error with any attempt to get a new app either paid or free.
I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
I can't get ANYTHING, including free, paid, local or otherwise. And YES, it works fine from the website. The error is from the MARKET app.
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
johantheolive said:
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
Click to expand...
Click to collapse
Been there, done that .... didn't help. To use the the web interface just select the free or pay app on the web interface and select download. Then go to the Market app on the tablet and search for it and then it will download through the app. You just can't make the initial purchase (or free download) through the app.
JCopernicus said:
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Click to expand...
Click to collapse
Yea, you know what "they" say: "The devil is in the details."
i just got my transformer today and the market worked fine with prime v1.4. then i backed it up and flashed another rom, then restored my backup. Now i'm getting this error too.
edit: I just fixed mine with nvflash by completely reflashing prime 1.4
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Thanks for the link. I just got my TF101 and I can only search or browse for free apps. I can get to paid apps, through tegra zone for example, but I get a message that says either item could not be found or item cannot be downloaded in your country.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
I got a reply from someon at Google stating that they would be investigating my case. They asked for more details on what actions I took to generate the error, I replied back with said details and I'm still waiting for a response.
Right now, since I still don't have anything important on my Tablet I'm switching to a Stock ROM, verified my default country on my Google Apps account and made sure it's set to US (being from Puerto Rico, it was originally set as Puerto Rico), still haven't had any success.
The only way I was able to resolve the problem was to erase all data then reflash the ROM then reload my data. After almost 2 weeks of inability to purchase ANY paid or app or download any free app using the Market app it is now functional again. It failed after my successful purchase of Titanium Backup Pro.
I had Prime 1.5 running perfectly fine but I noticed that a new update came out 8.4.4.11 and I wanted to update to that. Sure enough Clemsyn updated his ROM with .11 so I wiped data via cwm, flashed Clemsyn ROM + Kernel 3a and, before logging into my accounts, I restored with Titanium backup. When I rebooted I noticed I had this market issue.
To resolve the issue I flashed, without wiping data, Prime 1.5 via CMW. Booted. Then went right back into recovery and applied Clemsyns ROM again and now the market is working fine.
New market fixes this issue.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
Will they attempt to unroot your device or mess around with the rom?
I am getting the purchase cancelled error as well on Prime 1.6. Tried reflashing the rom but still the same.
The new market works but would prefer to use the old market. Any ideas?
i remember getting this error when the developer of an app refunded my money, after that i couldnt download jack. i upgraded roms and fixed my issue.
I was having the same issue with my Galaxy Tab 10.1 after I flashed a different rom then restored the older rom. I found the solution and it worked for me after following those steps here:
http://forum.xda-developers.com/showthread.php?t=1185168
It came to me to go into accounts and sync. I looked at it for a moment then clicked my google account and top right clicked remove account. On starting market after wiping market app cache it asked me to log in with password (which it didn't before) that was it, job done!!! Google account restored on tablet and market working great for a good few days now
The solution does not work for me, still can not get free apps.
I had constant Market issues on stock 3.1/3.2, rooted and unrooted. Played with Prime for a bit and things seem to be a little better, then I installed Revolver 2.0 and have had maybe 2-3 very small issues since (just had to hit the back button or exit Market, then reinitiate download). If you're having issues, I'd recommend giving Revolver a try if you're up for it. It'd probably be a good idea to wipe data too.
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted
The Play Store "Error retrieving information from server. RPC:S-5:AEC-0" problem seems to be quite pervasive across a wide range of devices.
In summary, the device suddenly begins to toast the above error message when updating or re-installing paid apps. The "(installed) My Apps" list is sometimes truncated, and the "(all) My Apps" list displays the error message and a retry button. Once it appears, for some users (myself included) even wiping and re-flashing the device won't make the error go away.
I just got off the phone with Play support. Even though I had just flashed my device, they asked me to remove my Play account from system settings, then reconnect it by opening Play and following the prompts. This produced the error.
They then asked me to wipe data on Google Services Framework, reboot the phone, and try to check my apps lists in the Play app. This, also, did not work.
After about 10 minutes I received this message from the Play support representative:
Hello!
Thanks for contacting Google Services Framework and for providing details about the issue you’re having on Google Play Based on the information you sent along, it appears you’re experiencing issue #7582577 from our known issues page, which is characterized by:
- Error RPC:S-5:AEC-0 when trying to download or update free or paid apps
- Error RPC:S-5:AEC-0 when trying to access “My Apps” in the Play Store on your device
Due to high volume of inquiries surrounding this issue, we won’t be able to keep you updated on the issue via this thread; however, you can find updates on this issue by checking our known issues page:
http://support.google.com/googleplay/bin/static.py?&page=known_issues.cs&ki_topic=1319135
If the issue you’re experiencing is not as described above, please let me know so I can continue to look into your case. If you feel your case is unique and is not this known issue, any further information you can provide (device logs, screenshots, etc.) that will help us pinpoint the problem would be very helpful - you can attach them to your reply, and I’ll take a look.
If you have any other questions feel free to respond to this email and I'd be more than happy to assist you.
Thanks,
Clint
The Google Play Support Team
Click to expand...
Click to collapse
The known issue reads like this:
We’ve received reports that some users are getting "RPC:S-5:AEC-0" while trying to download apps.
We’re currently investigating a permanent solution, and there are no workarounds at this time.
We’ll continue to update this page with developments, so check back soon.
Issue first reported on: March 21, 2013
Last updated on: April 15, 2013
Click to expand...
Click to collapse
AUGH
They've been working on this known issue for almost three months, and there are no workarounds at this time?!? I can recover using a Nandroid but some of my apps require Play authentication ------ is there any way around that?!
Has anyone else found the magic bullet which kills this error dead even when it persists after a device wipe and reflash?!
Getting the error here on 2 asus tf300tg a gs2 and sony mint.
Sent from my LT30p using Tapatalk 2
Early on, before I wiped and re-flashed my device, I was able to trick it into working by clicking through the error and trying again, rapid-fire. Eventually that stopped working.
That worked the last few days indeed, but since a hour or 4 5 it's completely broken.
Sent from my ASUS Transformer Pad TF300TG using Tapatalk HD
Interesting. I logged into Wallet and changed my default card, then switched accounts in Play, first to another Google account, then back to my regular account. I was able to purchase an app! ........but no joy on the updates.
Would be nice if we could figure out a workaround or steps that we can take like the previous post to rebuild our "corrupt" Google Play accounts. This is definitely a Google server-side issue and has very little (or nothing) to do with our devices. Currently i am unable to access my paid apps (or any previously downloaded free apps) on 3 different devices using my primary Google account. I have spoken with Google tech support (3 times now) and they've acknowledged there is a known issue but currently have no resolution or workaround. This has caused a couple of my paid apps to stop working since the app no longer shows as purchased. This seems to be an issue that has become more prevalent in the past week with more and more people reporting the same problem.
Before anyone tries to offer the standard advice of clearing data for Google Play and Google Framework...or removing and re-adding the Google account...those fixes do not apply for this issue since the account has become corrupted in some form or fashion on Google's servers. In fact, one Google tech suggested that I create a new Google account and contact the developer of each of my paid apps and have them transfer the app to my new account...WHAT??? Unfortunately that may only be the only real viable option at this point for people that have been affected by this obvious bug in Google's system.
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
xpanmanx said:
Suddenly my updates are working for paid and free apps. *Did someone fix something or is this a fortuitous occurrence?!?
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It looks like Google actually fixed the issue with corruption in the Google Play profiles. I noticed my apps were showing up again this morning. Still wasn't recognizing my paid apps...but clearing data on Google Play Store and Google Services Framework and then a reboot fixed that issue. So everything is working on all my devices again and I think my blood pressure is lower now as well
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Google may have fixed this problem for some but many still have the same issue.