This has been driving me nuts. I made my last (successful) purchase without problem about 72 hours ago and ever since then I have been getting this error with any attempt to get a new app either paid or free.
"Purchase Cancelled - Error processing purchase"
I've Google'd it and see it appears many times over the past months. I have tried every "fix" that has been suggested in those messages without any success. I just reinstalled the 3.1 ROM on top of the existing 3.1 install and that didn't help either.
There have been a few instances of it posted in these forums but all those suggestions failed as well. I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
Any suggestions?
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
JCopernicus said:
If you're purchasing an app from a developer not in the US it is treated as an international purchse. Most banks put and automatic hold for those types of purchases. Call your bank/credit card and see if they put a hold.
Also try installing from the website.
Click to expand...
Click to collapse
I guess you didn't actually READ my OP!
I have been getting this error with any attempt to get a new app either paid or free.
I have no problem purchasing an app off my PC and then downloading it off the TF Market but I can't initiate any NEW app from the TF.
I can't get ANYTHING, including free, paid, local or otherwise. And YES, it works fine from the website. The error is from the MARKET app.
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
johantheolive said:
Anytime I get this error I go clear the data/cache for the market app. You don't lose anything, and when you run it again it should work. I haven't had any success with installing from the web myself. The market on honeycomb is indeed pretty screwy. You'd think google would be all over it as it's probably a big chunk of their income...
Click to expand...
Click to collapse
Been there, done that .... didn't help. To use the the web interface just select the free or pay app on the web interface and select download. Then go to the Market app on the tablet and search for it and then it will download through the app. You just can't make the initial purchase (or free download) through the app.
JCopernicus said:
I don't really care for small details.
The market on tablets is pretty crappy, wait for an update, in the meantime just install via the web.
Click to expand...
Click to collapse
Yea, you know what "they" say: "The devil is in the details."
i just got my transformer today and the market worked fine with prime v1.4. then i backed it up and flashed another rom, then restored my backup. Now i'm getting this error too.
edit: I just fixed mine with nvflash by completely reflashing prime 1.4
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Thanks for the link. I just got my TF101 and I can only search or browse for free apps. I can get to paid apps, through tegra zone for example, but I get a message that says either item could not be found or item cannot be downloaded in your country.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
I got a reply from someon at Google stating that they would be investigating my case. They asked for more details on what actions I took to generate the error, I replied back with said details and I'm still waiting for a response.
Right now, since I still don't have anything important on my Tablet I'm switching to a Stock ROM, verified my default country on my Google Apps account and made sure it's set to US (being from Puerto Rico, it was originally set as Puerto Rico), still haven't had any success.
The only way I was able to resolve the problem was to erase all data then reflash the ROM then reload my data. After almost 2 weeks of inability to purchase ANY paid or app or download any free app using the Market app it is now functional again. It failed after my successful purchase of Titanium Backup Pro.
I had Prime 1.5 running perfectly fine but I noticed that a new update came out 8.4.4.11 and I wanted to update to that. Sure enough Clemsyn updated his ROM with .11 so I wiped data via cwm, flashed Clemsyn ROM + Kernel 3a and, before logging into my accounts, I restored with Titanium backup. When I rebooted I noticed I had this market issue.
To resolve the issue I flashed, without wiping data, Prime 1.5 via CMW. Booted. Then went right back into recovery and applied Clemsyns ROM again and now the market is working fine.
New market fixes this issue.
fone_fanatic said:
i had a similar issue a while ago on my streak. I refunded an app and could no longer download any apps (previously purchased and free apps). Turns out something went wrong on google's end. Head over to this support page. Fill out your info and choose the option closest to the issue your having. After i filled out that form, i went to sleep, woke up in the morning and could download apps again.
Hope this fixes your issue.
Click to expand...
Click to collapse
Will they attempt to unroot your device or mess around with the rom?
I am getting the purchase cancelled error as well on Prime 1.6. Tried reflashing the rom but still the same.
The new market works but would prefer to use the old market. Any ideas?
i remember getting this error when the developer of an app refunded my money, after that i couldnt download jack. i upgraded roms and fixed my issue.
I was having the same issue with my Galaxy Tab 10.1 after I flashed a different rom then restored the older rom. I found the solution and it worked for me after following those steps here:
http://forum.xda-developers.com/showthread.php?t=1185168
It came to me to go into accounts and sync. I looked at it for a moment then clicked my google account and top right clicked remove account. On starting market after wiping market app cache it asked me to log in with password (which it didn't before) that was it, job done!!! Google account restored on tablet and market working great for a good few days now
The solution does not work for me, still can not get free apps.
I had constant Market issues on stock 3.1/3.2, rooted and unrooted. Played with Prime for a bit and things seem to be a little better, then I installed Revolver 2.0 and have had maybe 2-3 very small issues since (just had to hit the back button or exit Market, then reinitiate download). If you're having issues, I'd recommend giving Revolver a try if you're up for it. It'd probably be a good idea to wipe data too.
Related
All of the paid apps In my android market are no longer showing :[ I have done every type o resets besides a full factory reset. They were showing earlier today, my device is unrooted and I live in the US. Any suggestions?
Are any of your paid apps on THIS list? If they're not they might not be showing up because they might not be compatible with tablets. If some are on that list then contact google from the 'help' section at the bottom of the market page from a desktop browser.
shawnbuell said:
All of the paid apps In my android market are no longer showing :[ I have done every type o resets besides a full factory reset. They were showing earlier today, my device is unrooted and I live in the US. Any suggestions?
Click to expand...
Click to collapse
I have exactly the same problem the only difference is that mine is not rooted, everything is stock with all OTA's applied. I can see paid apps but cannot install them.
same for me this morning, lost all paid apps from the market. I'm running stock 2nd update in the uk.... ant even see them....
I'm getting something very similar.
Whenever I try to access the market page of a paid app I get a pop-up message saying "Sorry, details page for the requested item could not be found" and if I press OK I get dumped back to the previous page.
However if I press the back button the page I want displays OK and I can install the app.
A quick google for the error message I'm seeing brings up a few reports from Xoom users seeing the same thing so I think Google may have b0rked the honeycomb market and hopfully will be unb0rking it soon.
http://www.xoomforums.com/forum/mot...oad-random-apps-receive-sorry-error-help.html
It's something on googles end as it's not our devices. It looks to me as if they are doing something with the servers that hold the market data. Let's hope they are upgrading something, and adding new features.
There's a good thread on the problem over in the XDA Xoom section
http://forum.xda-developers.com/showthread.php?t=1057250 which is suggesting that it's a problem with a new version of Google Market (1.0.17) and wifi only devices.
Probably Google has forgotten to add tablet without SIMs to the list of devices allowed to access paid apps on the market (they had a habit of doing something similar for new phones a while ago).
If someone has a rooted device and market enabler installed they could try using that to trick Market into thinking you're a valid device but I have no idea how successful it would be.
Matchstick said:
However if I press the back button the page I want displays OK and I can install the app.
Click to expand...
Click to collapse
Wow, I can't believe I tried that... Thanks for that tip!
Damn, still can't buy not apps tho =[
In the meantime, you can use the website market.android.com
There's been a reply from a google employee to the support thread on this problem saying they've made some corrections and I can now see paid apps properly (though I haven't tried buying any new ones yet)
http://www.google.com/support/forum...cd&hl=en&fid=2a65bdb41d02f7cd0004a224e70b0261
Yep I just got the same email. Working on my transformer
Sent from my Transformer TF101 using Tapatalk
Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
ifreaker said:
Hello,
I've noticed a huge problem with the Android Market. This never happened when I first got my Nexus S, it just started happening. A few days ago I uninstalled Angry Birds Rio from my device and when I tried to reinstall Market wouldn't show the app. So I shrug it off and open up market.android.com on my laptop and tried to install it from there. But it didn't work. It said "This item cannot be installed in your device's country.". I live in the Maldives. I thought it had something to do with money or something and it was Rovio's (Angry Birds maker). I decided there was nothing I can do because, well, some people don't even know my country exists. But today the same thing happened again, I accidentally removed "Pulse News" app and went to the market and the same thing all over again. Didn't show up in the market app so I checked market from browser and it was there and the same message came up. Lots of apps disappearing from the market, the same message when I try to install using browser. Even when I scan QR codes to go to direct market links it doesn't work. Surely this has to be a bug of some sort?
Click to expand...
Click to collapse
Try clearing your data in settings>applications>manage applications>all>scroll down to market and clear data and see if that helps.
If it doesn't work there's a good chance that you really can't download it from your country.
Or
Google did say that the android market will be getting updated in the next couple of weeks and that may be causing the issue.
Sent from my Nexus S using Tapatalk
Yeah I already did that, didn't work.
Looks like I'll have to wait and see what happens.
EDIT:
Ok this is crazy!!! I can't even install ADW! There has to be something seriously wrong!
I've had some issues with the market as well. Are you getting a download unsuccessful error. I fixed this same issue with a new password and a factory reset (I changed my password FIRST!)
Sent from a bird cage, with a swing!
Market Tech support is full of this problem :/
over half of the installed apps don't show in My Apps on the phone
many i can't install, funny thing is doubleTwist via market.android.com gives me that "your device's country" popup, while Market installs it just fine
paid apps i already bought and have on my phone are now marked as not supported and don't show on Market or in My Apps....free don't show in My Apps....meaning no updates to 25 out of 40ish apps installed
Top Paid disappeared from market.android.com....Featured on web and phone now features only 5 apps
whatever they did, they really did it badly
updates, hard resets, any changes to my phone are now not an option until this is fixed :/
This has happened recently in my country(UAE) too. Heaps of previously available FREE apps are now no longer available on the market. Bad enough I can't access paid apps now, I can't access all the best free app. Google has forced me to using this fix for this, use Market Enabler or some other SIM emulation app to trick Market into thinking you're in the US. This requires root. The non-root option is to use an alternative black market(with all the risks).
@babydoll25 no i am unable to even initiate a download.
Google really needs to fix this. A lot of apps I used to be able to install no longer show up in the market and am unable to install from the website either. I don't want to root my phone (not yet anyway) to be able to install free apps. I already tried changing my password but that didn't work and don't think a factory reset will fix it as my brother's Nexus One has the same problem. I think this started happening recently as when I first got my NS I downloaded all these apps. Now they are gone. I find no reason apps like ADW launcher should not be available globally!
Anyone know if Google responded to this issue?
I seem to be having this strange issue with google market.
if I go to my apps, I only (according to play store) 1 app installed which is nit the case. Secondly, play store seems to think I have never purchased an app, eg, I have purchased titanium back up pro, but the store is yet again asking me to buy it at 4.99 where as it would usualy state 'purchased' and download. Secondly on trying to repurchase it states there was an error with the wallet, i then receive 2 emails a charge mail, and a refund message.
when i log in to the the play store on the web, it clearly shows apps that i have purchased in my account history with no price and the word 'purchased' but if I navigate manually, using search, it will state a price and ask me to pay
also i am using the same google account, i only have one.
below is an image of the error
Same problem, after cleaning cache problem disappears with bringing new one, f*&king blank page! No installed apps nor purchased asking me to buy it again. "All apps" tab is empty too. Damn wtf is wrong lol..
what rom are you using buddy?
I have the same problem.
The Google Play Market support could not help yet.
I think it does not matter what ROM on phone, this is a google play bug.
Yea i suppose, but looking on google play, its not under any known issues :/ looks like it may be a while before its fixed.
I contacted the customer support.
They could not solve the problem yet
it seems that the lost connection between Google account and purchased apps.
I sent some screenshots in Google Play support and I hope that the problem will be solved.
I advise you to contact Google Play support: [email protected]
I think if there is a lot of posts about this issue, it will speed up the solution
phew glad to see I"m not the only one. I'm hit with this as well on THREE different androids (one of whom is stock unrooted so its not my fault rofl).
http://forum.xda-developers.com/showthread.php?p=24058132
I have also realized I am not getting application updates. its rare I go 3 days without a single update, maybe its because it thinks I have not purchased any apps lol
Any chances that your phone market local data is not yet synced properly with the google play ? I have seen that my apps (free or paid) is not listed out immediately right after I do a full wipe or flash a new rom with full wipe. But it will eventually show up itself after awhile with data/wifi connections. I personally didn't know how long it required to sync back but eventually they will appear back when I access the market again after I restored my personal data back.
By the way, did you guys try to check your account and performs a manual market sync in the Account settings section ?
yes yes and yes we've tried all the normal market fixes, downgraded market, uninstalled updates etc.
This issue is visible on multiple droids I own (including one unrooted stock) and on web market as well, its definitely server side
I'll check in on this thread too lol. I'm in exactly the same position. No response from google.
Google Play error
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
mgf8384 said:
Yep....i got same problem here in UK. I wondered if it was anything to do with the ROM im using? CM9 Kang galaxy Nexus. When i try to download from my phone i get error processing purchase. When i log in to google play on my pc..i select a download and it says this item will be downloaded shortly. But the download never arrives on my phone. Dunno what the problem is?
Click to expand...
Click to collapse
It seems not the same problem. This is another google play problem...
This discussion about the problem when the purchased app not in app-list when I trying to download&install app, google play say that the app is not bought.
Google Play thinks I have not purchased any apps.
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
dude2k5 said:
I noticed that going to play.google.com and trying to install apps that way would give me errors. Trying to view my apps would have a page error. All my apps on my phone are gone, but my tablet has them oddly. Weird!
Click to expand...
Click to collapse
I have them on my phone and not my tablet! I think it might be related to market version whether or not they disappear device side. Can only assume the newest versions of market/store download the list from the server, rather than locally. Play.google.com doesn't work for me either.
Kurisu87 said:
what rom are you using buddy?
Click to expand...
Click to collapse
XWLP2 4.0.3 stock for sgs2.. Web site is blank too so not rom related I think.
Sent from my GT-I9100 using XDA
I am also having the same problem after updating to OrDroid 1.7.5 from 1.7.3 hope this is fixed soon so I can install my apps from my backup.
I'm also have issues with my Galaxy S2 and Xoom
Same problem here with my Defy. I'm on CM7.2 Nightly build.
Just started having this problem a few moments ago on my Xoom. Cannot install any apps from the play market from my PC and keep getting server error when trying to access my apps on my xoom. Not checked my Galaxy S II yet... maybe a problem with Google?
I've been trying to fix a market issue with my SG tab 7.7 so I did a full wipe and reflashed the ROM in CWM.
Now when I go into the market, all my paid apps don't show up as paid, it wants me to pay again (e.g. titanium root, mobile odin etc.) Ditto on the web store as well.
I've filled in the form on the website but I"m not holding my breath for google (lack of) customer service, anybody run into this before?
Checking on my other droids, the same issue appears to be afflicting them as well, even if the app comes up in 'my apps' when I click on it instead of letting me reinstall it wants me to pay again!!!!
EDIT: Please DO NOT BOTHER SUGGESTING any of the normal 'fixes' such as clearing cache/data, clearing google service framework, full wipe, remove and re-add account, check google account is selected etc. This thread is for those of us whom none of the client side fixes work. And yes our web store is also similarly broken. Confirmed its a google side issue via raising a ticket with them. As per google: ""We are currently aware of this problem with Android apps on Google Play and are trying to resolve it. This complex issue involves several areas of the Google Play Store app and is not an easy fix, so I don’t have a good estimate on how long it will take us to resolve it. As soon as I have any updates, I’ll be the first to let you know.""
Just one silly question. Are you using the same gmail account for your paid market apps ? Is the device id remain the same as it is ?
Touch wood, so far I never experience your issue here. I have did several times of full data wipe with flashed more than 10 different roms from GB to ICS and so far my paid apps still displaying as "purchased". It will appear as "not installed" in "My Apps" section if I haven't re-download/restore them.
Try contact google and probably you need to show them your receipts from the apps you purchased in the past.
Same account, I didn't change any ID or whatever (full wipe and reinstall of same rom). Besides its happening on all 3 droids I own (1 phone 2 tablets).
tried clearing market data, cache, force stop etc. no change.
On web store it says I don't own any apps
As for receipts I have it all in my gmail of course but I have to wait for goog to get back to me, the lack of customer service (e.g. I can't even call someone) is appalling IMO. I have over 30 paid apps so this is super annoying, and now I"m afraid to buy any more in meantime until its resolved lest it screw my account even more
Hey, this is my first post ever on XDA.
I just wanted to say that exactly the same thing has happened to me. I've bought around 50 apps on the market, and as of yesterday all of them started saying that I would need to pay in order to install them.
On the web store it says I don't own any apps, so I'm sure this has nothing to do with my individual device. It seems like a problem on the back-end. Maybe some glitches appeared in the system during the transition to Google Play?
Anyway, I'm stuck in the exact same boat that you are. I've reported the problem to Google via their support form, but aside from the automated response that you get when you first report a problem, I haven't heard anything back from them.
I also started wondering whether the problem might fix itself if I buy another app. But I'm also paranoid about making it worse somehow. Sigh...
---------- Post added at 01:36 AM ---------- Previous post was at 01:25 AM ----------
Oh, by the way, I'm running an unrooted Galaxy Nexus with 100% stock firmware. So I really think this is issue has nothing to do with custom ROMs - I reckon the problem is entirely on Google's side.
Yep has to be if the web store is borked as well. Also under my apps, all, it sometimes throws 'error connecting to server [RPC]' or something like that
Two of my droids are custom (Atrix w/ ICS Cm9 beta, Samsung galaxy tab 7.7 w/ tweaked stock) but a third is stock unrooted (sony tablet S).
poor form from goog they really need to up their customer service, even if 'sorry we know there's an issue with XYZ and we're working on it'. I've also got 50+ apps lol
yup im having the same, I first thought it was due to my custom FW but seems unrooted stock folk are also having this problem. I made a thread about it a couple of days ago and again all having the same issue
http://forum.xda-developers.com/showthread.php?p=24026026#post24026026
what i found, is if i go to the web store and see my purchase history and click a product, it shows as purchased (like it should) but will not download when clicked, when using the search bar looking for the same app (my case both was titanium pro) it wanted me to purchase.
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
on an additional note, "play" has now been added to the black bar google home page above the search results in between maps ans youtube, so it seems they are messing with something
Anyone tried to connect to a 3g/wifi and manually sync your gmail account ? So far I observed is whenever I just wiped my phone. It will take awhile to fully synced back my email, contact, calendar and the last one which should be google market place.
Try don't take any attempts to make it work and let it be under internet connection and see if they will come back by their own. Just don't do any full wipe again, and performs a normal personal data restoration (like titanium backups). Let it be like 1 day normal usage with internet connectivity and see if those missing apps will appear back or not.
My personally experience is that I didn't actually take any action when I see them blank after full wipe. I proceed and busy with my gmail account login, sync back my contact and calendar, then performs titanium restoration and sms restoration. Eventually they just appeared after couple of hours or maybe 1 day or I dunno, I didn't actually care about it as I just know that they will come back to me and so far the app did appear back by its own in "My Apps" section.
none rooted stock phones are also having this problem, so im not sure its anything to do with wiping the cache and thanks, but thanks for the input.
Kurisu87 said:
also, when you try to "re purchase" an app you already have, it will attempt to buy but you get an error, followed by 2 emails, a receipt immediately followed by a refunded email.
Click to expand...
Click to collapse
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
I've been hit with this too. My apps on the website are completely gone. The orders are still there, thank god. So if google ever actually try and help I can prove I bought them.
All I did was clear cache and data in the play store on ICS because I couldn't download updates. Did they change clear data so it wipes EVERYTHING server side?
My playstore on my ICS xoom has a completely blank "my apps" page. If I try and update my apps it asks me to pay.
My nexus one on GB still uses a really old version of market (I froze the updater some time ago) and that's working fine at the moment. I can do updates ok too.
On my xoom I unistalled updates to pre "play store" re-brand (so plain old android market) and it shows all my apps and lets me update them without asking me to pay again. Next time I open it, I'm back on the play store with no apps listed in "my apps". So I uninstall updates again next time I need to use it. There doesn't seem to be an updater to freeze any more.
I daren't try buying any new apps in case that messes it up even more.
As a short term workaround try using an older version of the market. The one that works for me is 3.3.12.
I've tried going back to a nandroid from a couple of weeks ago, didn't work. I've wiped, flashed, market doctored, everything I could think of. No help. This is definitely server side.
I've sent emails to google but they haven't replied. I sent a few because there wasn't an option for "you deleted everything on my account for no reason."
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
CrashCrashCrash said:
"My playstore on my ICS xoom has a completely blank "my apps" page."
My playstore on my ICS Galaxy S2 had the same bug. I installed a free app, cleared my playstore and did a Restart. I don´t know why, but my apps are here again.
Click to expand...
Click to collapse
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
wow.. thats totally wierd.
did u login using the same google account??
summer_love said:
I tried that already
I'll try again though.... Nope, now it's not blank, but it just lists the free app I installed!
Thank you for the tip though, appreciate you trying to help!
Click to expand...
Click to collapse
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
DamnDroid said:
wow.. thats totally wierd.
did u login using the same google account??
Click to expand...
Click to collapse
lol, yes I did. I removed all others just to make sure
CrashCrashCrash said:
What does Playstore on your Computer say, about your installed and bought apps?
Try to install them from internet explorer (www_play_google_com/apps) _=> .
Click to expand...
Click to collapse
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
summer_love said:
lol, yes I did. I removed all others just to make sure
Nope, play store on my computer is also blank. The orders are in google wallet, but the apps aren't there in "my android apps".
I know it sounds completely ridiculous, but my account has been wiped on the server. I've attached some screenshots. The first 2 are what happens when I go to play.google.com "my android apps" (I always get one or the other), the third is my xoom's store, the 4th is google wallet showing a handful of the apps that should be there.
Click to expand...
Click to collapse
Absolutely the same situation...
Purchased apps looks like not purchased
Vulk_ZA said:
Out of curiosity, have you tried purchasing an app that you didn't already have? What happens then?
Click to expand...
Click to collapse
when i tried to purchase one I didnt have, it went through and downloaded fine (I purchased v player unlock for 59p) yet I was getting an error trying to download the free trial app. All seems a bit odd to me.
romansib said:
Absolutely the same situation...
Purchased apps looks like not purchased
Click to expand...
Click to collapse
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
If you contact the titanium developer he might be able to send you the old version of the pro key. It's just a file you put on your sdcard. He's always been really helpful when I had issues.
summer_love said:
Hopefully Google will fix this soon. Or at least reply to one of us... maybe
Click to expand...
Click to collapse
I got a reply from Google Play Support, but it seemed like a canned response: it was mostly suggestions to try things I've already tried, such as logging in with the correct account, making sure I've upgraded to the latest version of the Play Store app, or doing a hardware reset of the device.
I replied with a more detailed explanation, and included several screenshots to illustrate the problem.
I also included a link to this thread. Hopefully someone at Google will realise that there's a problem on their side that needs to be fixed.
I haven't even gotten a single response short of the initial auto reply, and its nearly 72 hours. Pathetic really. If I was an apple customer and lost all my itunes purchases.......... GAH google get it sorted
I've read just about everything I can find on this subject and have yet to find a solution. I am not sure if this is phone specific and since this is my first post, I figured I'd try the general QA forum. So here goes:
This all started when I was looking to unlock my SIM for an upcoming trip to Costa Rica. I have a stock ROM Firmware version 2.2.1. in a Samsung Infuse 4G. I had some other things in mind for later like flashing to a custom ROM, but I wanted to get some of the junk off the phone and get the SIM unlocked first. So feeling a little frisky with the uninstaller of TB, I started getting rid of some of what I thought may have been bloatware....family maps, google books, bar code reader, etc. I don't remember now if play store was one of those apps. I really don't believe I did uninstall it. If it was questionable in any way, I left it installed. But who would care right? I had the whole phone backed up.
Ok, so I see that I needed to be rooted for this. So I followed some QBking77 tutorials on YT. Got the superoneclick application and got it rooted with no problem. Then, I followed the suggestion to get Titanium Backup. I bought the paid version and did an entire backup. In the meantime, superuser updated itself and everything seemed fine. I shut the phone down and came back some hours later to attempt an unlock. After boot, I started TBackup and it was hanging on a message saying searching for license. I restarted the app and it kept hanging. It finally gave me a message to reinstall the Pro version key. Well, I uninstalled it...not knowing any better....and then could not download it from the store. The store still had these apps showing installed and purchased. This is when I began seeing the force close of Play Store app.
Ok...I'm trying to provide detail here and this is why it is so long winded. But I began looking for solutions to this issue all over the place. I saw the solutions to clear the cache and data and force close the app...reboot the phone. That didn't work. I found apk google store files and began trying to install those to the SD card. That wouldn't work. So now I got the big idea to reset to factory. I did that twice and that didn't work. Tried repeating all the suggested solutions after factory reset. That didn't work. I ended up losing my backup from before. So what's left?
I figured I would try to flash the ROM now and get a fresh start with a new OS. Well, it turns out that many of the apps I need like root explorer, need the paid version to modify the recovery files. So I found an app called file expert that is free, but I need to have a paid version to modify root files. I also saw a solution to google play which involved putting the apk file in system/apps. But it won't let me do that either without a paid version.
So I'm stuck and very frustrated. I'm caught in this never ending loop where the files I need require google play to purchase and I can't do anything to get it working.
I don't know if I'm posting in the right forum. I'm all tense about asking questions. But I'm really at the end of my rope here. I probably screwed something up without knowing it. But I see that there are alot of complaints with this force close. But many of those complaints seem to be getting resolved. The last thing I tried was to download vending 3.5.16.apk I've been putting these files on my internal SD card and trying to install from there. This is very frustrating. And it even gets more frustrating when you see the solutions can be to download something from the market. If I could do that, I wouldn't be typing this.
I apologize if this is in the wrong forum. And if you want me to take it somewhere else, I will. But I'm at a point right now where I don't care who yells at me. I'm desperate.
Thanks in advance.
EDIT: And just to clarify, everything else seems to be working. I tried all the google apps (maps, gmail, etc.) My phone works, wifi, camera, etc. I get notifications of updates....and when I accept (or when it's an auto update), google play store starts and force closes. But other than that, the phone seems to have all it's functionality intact. And now, if I go to the store via my pc, it shows all my prvious app history including installs and purchases, but says I have no device.
Same problem here
tested all solutions, but same
help please
ARDV said:
Same problem here
tested all solutions, but same
help please
Click to expand...
Click to collapse
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
try a factory reset, this works all the time for most of the problem.
flash back factory rom
jdjeff said:
I'm not sure how drastic you want to get...but this worked for me. Got the phone back to stock.
youtube dot com/watch?v=y1HgcZrYR_4
It won't let me post links.
Click to expand...
Click to collapse
i'll check the video
oyching88 said:
try a factory reset, this works all the time for most of the problem.
flash back factory rom
Click to expand...
Click to collapse
already tried the factory reset
but i can't flash any rom because i don't have clockwork mod for my phone
check this: http://forum.xda-developers.com/showthread.php?p=26581744
Try fixing permissions (recovery mode)
i also faced this problem but i fixed it easily!!
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
first clear the data as well as cache then give it a try
if still doesnt work
go to setting
then select application
after that choose manage application
select the tab "all"
there select the play store
select uninstall update
and finally ur android market would work!!!!
Get ES file explorer.apk It works like rom manager but completely free. Start there,one of the solutions will work. Also,if you still have titanium backup folder still in your SD card,put the FREE version of the app and see if it'll find your backup. Good luck.
Imetumwa kutoka U8150 kutumia XDA
Keeping within the guidlines of the forum....I want to say "Thanks" to everyone for the responses.
In a haste, I found the vid on youtube that showed the Odin method of reverting back to stock/unbrick. This is what worked for me. I did something stupid with Titanium Backup (I think) and that's what got me into trouble.
All is (still) well, I'm re-rooted with unlock code and got all the apps needed for a flash. I'm reading up on ROM flashing to hopefully get a handle on it. Thinking of trying Zues. Just a little unsure of this backup business....like where to put the backups....my pc?
But with all sincerity....again, thanks for the responses.
I do a double backup,nandroid and titanium. But,you're welcome.
Imetumwa kutoka U8150 kutumia XDA
I have got a solution!
OK, Perhaps you don't want to see a person who has had a solution, Huh. Doesn't matter....
Here's what happened to me: I has updating my Sony Ericsson Xperia Arc S to android 4.0.4 and after doing so found my Google Play Store force closing every time I tried to turn it on. Fortunately, (or perhaps not so fortunately) I had encountered the exact problem before and spent one painful month mulling other the dull fact that it didn't work. When I plucked up the courage to try and fix I found that uninstalling the updates which can be found in Settings > Applications or apps > Manage applications > (locating Google Play Store located under All) Google Play Store > Uninstall updates.
So when I tried to do the same this time, IT DIDN'T WORK. What I gradually found out what I had done was uninstalled Google Play Store because as I had recently updated my whole device, it had worked it's magic on the Play Store. After what seemed like hours getting worked up into a frenzy and searching the web, I found a download link that downloaded the play store back on to my device:
I'm not allowed to write links so on your mobile device search for 4shared and then write Google Play Store.apk into the toolbar making sure the subsection selection is under files (you'll understand once your on the site). You want to pick the one which has the developers name: xurupita_zorro
(Its more convenient to download Google Play Store from your phones inbuilt browser as you wont have to muck around with files... Also, the link requires you to sign up, but I would suggest that you do because it lets you download games and apps for free... but that's irrelevant.
Anyhow, you could always try and download it elsewhere.
Then I opened it up and realised that it too was force closing, and of course you cant install updates on a Google Play Store which never updated. TROLOLOLOLO, not funny.
I Shut Down my phone for a very restless night and when I woke up this morning, I found that it was working fine and I could search the store beautifully!
So, My top tips:
Chillout as things fix themselves normally
Chillout as things fix themselves
Shutdown for the night
try uninstalling updates but be careful if you recently updated device
also the play store can be viewed online
Hope for the best,
Will :highfive:
Don't know what is going on but I can't download app files. Recently updated system on Moto E4 v 7.1.1 and dl's were working.
Tried to download F-Droid and it would not respond. Searched every possibility with no luck. Enabled the proper tab in settings etc. Went to XDA site to try and download an adblocker and it shut down the XDA app after the tab was ena led for settings. This happens on anything I try to do on this app. Immediate closeing of XDA. With any other apk file the thing just does not download. Nothing in the app tray. Just blank. I've tried everything but I'm not an advanced user. This happened once before and I had to reset to factory settings. Would not want to do this again but as they say... whatever
darun083 said:
Don't know what is going on but ......
Click to expand...
Click to collapse
Did you subscribe to a conservative YT channel/website or even watch a video at some point?
Sorry for the delay responding. I don't know what I did but the download problem has been corrected. apk files have successfully installed. I wish I knew specifically what the answer is as I mentioned this happened once before. Thank you all. I'm pleased to be part of this community.