[Q] returning my TF300t for a new one; question: - Transformer TF300T Q&A, Help & Troubleshooting

So I got a TF300t and it has the random restart problem, decided I'm going to take it back and exchange for a new one.
I have a question though:
When I get the new one and turn it on for the first time, it should tell me there is an update. After I install that update, would it be a good idea to Factory Data Reset? Or would that really matter?
If it does matter, I wonder if that could be causing the random restart issue?
Thanks.
Edit: I guess I am more-or-less asking if it is in good practice to wipe/reset after OTA updates?

asdfbat said:
So I got a TF300t and it has the random restart problem, decided I'm going to take it back and exchange for a new one.
I have a question though:
When I get the new one and turn it on for the first time, it should tell me there is an update. After I install that update, would it be a good idea to Factory Data Reset? Or would that really matter?
If it does matter, I wonder if that could be causing the random restart issue?
Thanks.
Click to expand...
Click to collapse
You don't lose anything for trying. So my advice is to do it.
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2

Related

Factory reset after last update?

Anybody do a factory reset after the last update and notice any improvements? My browser is a touch laggy, as is my UI, and I was thinking of doing the reset just for kicks. However, it's a pain to reinstall, and I'm not rooted (and don't want to mess with it), so I'll lose my game progress.
Suggestions? Thanks!
Sent from my Transformer TF101 using Tapatalk
i did a factory reset and lost all personal data but kept the updates. you question is a bit vague, do you mind elaboraing?
Sent from my Transformer TF101 using xda premium
Sorry. I mean, simply: is it worth doing the reset? Did it make a marked improvement in performance? I only want to go through the hassle if it's worth doing...
I've found that sometimes it is worth it following some updates, sometimes it's not.
I did a factory reset after some time with the update, and found absolutely no difference compairing it to before.
So, if you are planing on doing a reset expecting improved performance, don't waste your time.
Regards.

[Q] Am I the only one experiencing this?

Hi guys I have had my transformer for almost a year now and since the first time I opened it, I am experiencing my tf101's touch screen not responding. Sometimes even if I'm not pressing anything, my transformer would act as if there are multiple touches on the screen? I would have to turn the screen off and back on I'm just curious if everyone is experiencing this, or should I have my tf101 serviced.
I don't know if it's hardware or software, if you havn't factory reset in a long time you could try that. If that doesn't fix then you may have to get serviced.. Never had a problem with my screen. (but I wipe almost every week and flash roms/kernels constantly xP)
Have you tried this? Hope it helps.
http://forum.xda-developers.com/showthread.php?p=17527738
Sent from my SGH-I777 using xda premium
Thanks! Ill try this app.

Keeps restarting after JB upgrade

After JB upgrade, my tablet started consuming more RAM. And it keeps restarting. Even though I dont do hard stuff it freezes and try to restart but it gets stuck at ASUS screen. That thing keep turning and turning unless I press the restart button or the battery hits 0. There was no such thing before JB upgrade. And since this is a quad core tablet is it normal? All I'm doing is just surfing the net or watching videos on YouTube + 1-2 tasks. I did much harder things before JB upgrade but there was no such thing as restarting or freezing. Could it be because of the JB upgrade or did I do something wrong with my tablet. Anybody else has this problem? Is there anything I can do to fix that. Should I change my tablet or wait for a new upgrade or what? Would rooting my tablet fix the situation?
Sent from my ASUS Transformer Pad TF700T
grumm said:
After JB upgrade, my tablet started consuming more RAM. And it keeps restarting. Even though I dont do hard stuff it freezes and try to restart but it gets stuck at ASUS screen. That thing keep turning and turning unless I press the restart button or the battery hits 0. There was no such thing before JB upgrade. And since this is a quad core tablet is it normal? All I'm doing is just surfing the net or watching videos on YouTube + 1-2 tasks. I did much harder things before JB upgrade but there was no such thing as restarting or freezing. Could it be because of the JB upgrade or did I do something wrong with my tablet. Anybody else has this problem? Is there anything I can do to fix that. Should I change my tablet or wait for a new upgrade or what? Would rooting my tablet fix the situation?
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
You may want to try the 3 factory resets trick if you haven't already.
Thats OK said:
You may want to try the 3 factory resets trick if you haven't already.
Click to expand...
Click to collapse
What is that and how do i do that?
Sent from my ASUS Transformer Pad TF700T
grumm said:
What is that and how do i do that?
Sent from my ASUS Transformer Pad TF700T
Click to expand...
Click to collapse
Be advised the factory reset will wipe the internal SD card and bring your tablet back to a factory state.
If you want to proceed:
Tap on the notification bar in the lower right corner (where the time is displayed.)
Tap on the settings icon (looks like a gear or cog.)
When the settings menu appears look for "backup & reset"
Choose "Factory data reset" (under PERSONAL DATA.)
The following message will appear:
This will erase all data from your tablet's internal
storage, including:
Your Google account
System and app data and settings
Downloaded apps
Music
Photos
Other user data
You are currently signed into the following accounts:
[email protected] (that's if you are signed into Google)
Do this tree times...
After which you will be back to square one with your tablet.
Good luck!
i had this exact same issue. I was on the verge of selling it and getting something else. Then someone convinced me to root. I rooted on Thursday and have not had any issues at all. Its like i have a brand new tablet. Rooting this thing is the way to go. I know you are probably thinking why should you have to root in order to get the device to function as it should. I thought the same exact thing.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
timrock said:
i had this exact same issue. I was on the verge of selling it and getting something else. Then someone convinced me to root. I rooted on Thursday and have not had any issues at all. Its like i have a brand new tablet. Rooting this thing is the way to go. I know you are probably thinking why should you have to root in order to get the device to function as it should. I thought the same exact thing.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Click to expand...
Click to collapse
I'm so glad to hear that it's working for you!
I didn't want to root because of the warranty issues. I know it can be reversed but I just didn't want to struggle with that. I'll try the 3 factory resets first. If it doesn't help me, I'll have to root it I guess. Thanks for the answers.
Sent from my ASUS Transformer Pad TF700T

Random Rebooting

So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
DarqAnshin said:
So I've had my TF700 for almost a year now and I've always had a random reboot issue. Each patch would change, but recently I've upgraded to 4.1.1 Android version (Kernel: 3.1.10-0001) (Build: JRO03.us_epad-10.4.4.25-20121228) and have noticed that the tablet seems sluggish and I'm getting more reboots. Normally if I just read or websurf it wasn't bad. After about a week or so of constant use it would freeze or reboot.
However after the upgrade I've started playing a few games and the device seems to crawl when switching from one app to another (even in performance mode) and the reboots come randomly.
Is there any advice? Should I take it back to bestbuy and trade it in while it is still under warranty?
Click to expand...
Click to collapse
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
buhohitr said:
If you're not into rooting/custom rom etc. which will voids your warranty, you should take it back and exchange for another device like Samsung, nexus etc.., but not another tf700.
Click to expand...
Click to collapse
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
DarqAnshin said:
May I ask your reasoning for this? I have the keyboard and have loved the ability to use my USBs and the SD cards for both keyboard and device.
Click to expand...
Click to collapse
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
buhohitr said:
Due to Asus's design issue (slow flash memory was installed cause I/O bottle neck), it's not running well with stock rom. If you willing to unlock your device to use custom rom/kernel which make your device fast and smooth but will voids warranty. If you hold on to stock rom, you will be very frustrating about the slowness, stuttering and freezing. With tf700, if an app freeze or or hang (due to I/O poor design issue) will cause your device to reboot. Also a high percentage of hardware defects are to be considered, you better off go with Samsung or Nexus.
Click to expand...
Click to collapse
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
DarqAnshin said:
I see. Is it possible to fix the rebooting by Romming? I have no problem voiding warranties, but the constant reboots are getting annoying.
Click to expand...
Click to collapse
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
buhohitr said:
The answer is yes and no. There are multiple issues related to random rebooting. Possible reasons: JB software bug, bad apps, wifi driver and hardware. You won't know until you try to fix it. That's is why I recommend not to dive in since you already see "issue" with a brand new device. The risk is on your side more than the good.
Click to expand...
Click to collapse
I see. Thanks for the advice.
Are there any particular tablets out there that somebody would recommend? I'm not a big fan of the Nexus, as nice as it is. I am kind of attached to my SD cards.
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
iCurmudgeon said:
Just to add my two cents....
I bought a TF700 last summer. It was fine until the latest round of OTA upgrades from Asus in November or December; then I started getting random reboots as well, and the tablet became slow as a slug in molasses even in performance mode (which I have to set as soon as I boot in order to even get minimally-acceptable performance). I too hate to give up the keyboard and extra storage, but I have to admit this thing has been a disappointment.
mudge
Click to expand...
Click to collapse
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
To be honest, there really isn't a good alternative if you want the keyboard-dock option.
Also, I'd be willing to bet that most TF700 owners don't have "random" reboots.
However, before unlocking your device, please tell us a little more about your setup - do you have tons of apps installed? What about apps like System Tuner? I'd recommend running as close to stock as possible (least apps installed) and see if the reboots still occur.
Just to clarify, you've had random reboots from day one of owning the device?
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Well the random reboots came after the second firmware upgrade. I kind of just figured that it had to deal with until the next firmware upgrade. I tend not to install a ton of applications on the device. I have the google apps (gmail, voice, talk, authenticator, drive, sky maps, skydrive, maps), Games (Rage of Bahamut, Transformers Legends, Tegra Zone), Books (Kindle, Adobe Reader, Comixology), Web (Youtube, Chrome, Netflix) and Kaspersky.
I have held off on the firmware upgrades until I was certain that there wouldn't be a major firmware upgrades coming down the line. The reboots weren't bad. Usually if I left the comixology, kindle, and ran mutliple games for a long time with the system would other slow down or lock up and I would just reboot. After this firmware it would just reboot if I opened a single app and shut off the screen. If it didn't reboot, when I unlocked the screen the device would just become incredibly slow.
I just got off the phone with Best Buy and they said the only thing I would be able to trade for is another TF700 with the warranty I have.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
DarqAnshin said:
I'm going to be honest with saying I have been nervous about doing this before I talked to others to see if this was a normal event for the device.
Click to expand...
Click to collapse
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
jtrosky said:
I would definitely not call random rebooting "normal" for the TF700. Obviously, there are some folks that are having issues with random reboots, but I think that is a very small percentage. To be honest, you can do a google search for just about any device + "random reboot" and you'll get results for almost every device known to mankind. I also believe that the problem can usually be fixed by starting clean and slowly introducing your needed apps. Yes, it's a pain in the a$$ and you shouldn't need to do it, but I truly believe that most of these issue can be fixed with a little effort.
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
Is there an instruction manual for a clean installation?
DarqAnshin said:
Is there an instruction manual for a clean installation?
Click to expand...
Click to collapse
First download Asus full frimware and unzip the zip file to the root of your microsdcard. Then go into settings -> backup and reset, tab on Factory data reset this will auto boot into your stock recovery and it will wipe data. OR you can boot into stock recovery and select "wipe data". Once done boot int recovery and just wait for few second, it you auto flash the Asus full firmware.
jtrosky said:
Did you try a fresh install after this happened? Obviously, that kind of slowness is not even close to normal, even for a completely stock device...
Sent from my ASUS Transformer Pad TF700T using Tapatalk 2
Click to expand...
Click to collapse
No, I haven't yet. I keep hoping there would be another OTA from Asus that would fix the problem. I've rooted my device, but that's all. I've not even installed recovery, and the bootloader is still locked. The reboots don't come often enough that they don't really bother me anymore. What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year. Up till that time I had no reboots and everything was working smoothly. Like an idiot I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
iCurmudgeon said:
I keep hoping there would be another OTA from Asus that would fix the problem.
Click to expand...
Click to collapse
I wouldn't count on it, since it is not a "known issue" with the TF700, as far as ASUS is concerned...
What really bugs me is that the tablet was working great until that pair of OTA's at the end of last year.
Click to expand...
Click to collapse
That might suggest it's an app compatibility issue introduced by the update -- I hope so for your sake. (I've had that happen a few times, too.)
Up till that time I had no reboots and everything was working smoothly. Like an idiot
Click to expand...
Click to collapse
Well... I would hardly call you an idiot for installing a manufacturer-provided update. I must admit I am slowly weening myself off of the Ï have to have the brandnewest bestest EVA update" because I have spent so much time fixing whatever issues a new update brought -- I am slowly beginning to understand the motto if it ain't broken, don't fix it.
I installed them and now aside from the reboots the response lag is terrible. I can tap on the clock to bring up the menu and it can take up to 5 seconds before the menu even appears.
I'll get around to doing a fresh install one of these days, but I've been too busy.
mudge
Click to expand...
Click to collapse
Given you're still sporting stock unlocked, that's the only route available... for now. Once you unlock and go custom, you'll be happier. :good: Hold on, my friends.

[Q] Camera/Gallery Problem

Hello,
I'm having trouble with the camera of my TF700. When i try to open the camera, the camera still show up but with the black screen. After waiting for a while, it got frozen and i got a message "Gallery isn't responding. Do you want to close it". When i close it and reopen it, it shows the message "Camera error: Can't connect to the camera"
My gallery is still working fine. I still can be able to access to the picture on my SD card.
My Infinity is rooted and ROM CROMi-Xenogenesis 4.5
I did the factory reset, cold boot, wipe cache, fix permission. None is working.
I installed Skype to see whether the video is working. It's NOT. I tried 3rd party camera apps. They dont work either.
I'm lost and do not know how to fix this problem. If anybody knows any method that i can try out to fix this, i would really appreciate it
Thanks
koolvn said:
Hello,
I'm having trouble with the camera of my TF700. When i try to open the camera, the camera still show up but with the black screen. After waiting for a while, it got frozen and i got a message "Gallery isn't responding. Do you want to close it". When i close it and reopen it, it shows the message "Camera error: Can't connect to the camera"
My gallery is still working fine. I still can be able to access to the picture on my SD card.
My Infinity is rooted and ROM CROMi-Xenogenesis 4.5
I did the factory reset, cold boot, wipe cache, fix permission. None is working.
I installed Skype to see whether the video is working. It's NOT. I tried 3rd party camera apps. They dont work either.
I'm lost and do not know how to fix this problem. If anybody knows any method that i can try out to fix this, i would really appreciate it
Thanks
Click to expand...
Click to collapse
Did your camera work before rooting and/or installing CROMIX? Did it ever work on CROMIX? If its not the ROM it sounds like broken camera hardware. If so you'll have to send it back to Asus for repair. Unfortunately you are unlocked and have voided your warranty hence the only reason I'm still locked for the warranty period.
elfaure said:
Did your camera work before rooting and/or installing CROMIX? Did it ever work on CROMIX? If its not the ROM it sounds like broken camera hardware. If so you'll have to send it back to Asus for repair. Unfortunately you are unlocked and have voided your warranty hence the only reason I'm still locked for the warranty period.
Click to expand...
Click to collapse
I got this from a friend. It work once when i did the factory reset. After that time, it didnot work. Thus, i was thinking if i root it and use different Custom rom it might fix the problem.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
koolvn said:
I got this from a friend. It work once when i did the factory reset. After that time, it didnot work. Thus, i was thinking if i root it and use different Custom rom it might fix the problem.
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
Sounds like you need to do a full wipe. If it ever worked doing a factory reset then its not a hardware problem its a software problem. But you said "it worked once". I assume you mean that it opened and took some pictures, but only once or did it work for awhile? Are you saying when you opened it a second time like that same day and every time after that it never worked again? If that's the case it still sounds like a hardware failure but possibly something else corrupted your camera software shortly after your factory reset. I would do a nandroid backup (Online Nandroid Backup rocks) then a full wipe then a nandroid restore. I would suggest you also get some other inputs on this problem as I am far from an expert and don't want to steer you in the wrong direction.
elfaure said:
Sounds like you need to do a full wipe. If it ever worked doing a factory reset then its not a hardware problem its a software problem. But you said "it worked once". I assume you mean that it opened and took some pictures, but only once or did it work for awhile? Are you saying when you opened it a second time like that same day and every time after that it never worked again? If that's the case it still sounds like a hardware failure but possibly something else corrupted your camera software shortly after your factory reset. I would do a nandroid backup (Online Nandroid Backup rocks) then a full wipe then a nandroid restore. I would suggest you also get some other inputs on this problem as I am far from an expert and don't want to steer you in the wrong direction.
Click to expand...
Click to collapse
Its exactly what u said. It work once. I took some pictures with it. I closed it and reopen it shortly after in the same day and the problem starts. At that time my device not even rooted. How do u do a full wipe. I used CWM to wipe but it doesnt go away. Im suspecting its the hardware problem however there is no way for me to be sure. If its the hardware problem, would replacing the camera will solve the problem? I cant send it to asus. Not much of the option here
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
koolvn said:
Its exactly what u said. It work once. I took some pictures with it. I closed it and reopen it shortly after in the same day and the problem starts. At that time my device not even rooted. How do u do a full wipe. I used CWM to wipe but it doesnt go away. Im suspecting its the hardware problem however there is no way for me to be sure. If its the hardware problem, would replacing the camera will solve the problem? I cant send it to asus. Not much of the option here
Sent from my ASUS Transformer Pad TF700T using xda app-developers app
Click to expand...
Click to collapse
If you already wiped from recovery then that's the one. And you did a factory reset. And the problem occurred before you rooted and on the same day it once worked. I'd say its hardware. But it could be anything from a bad controller chip to a bad shutter motor to a loose or bad ribbon cable. You'd have to trouble shoot the all aspects of the camera hardware platform to fix the problem. You could take it apart to see if you saw something obvious like a loose ribbon, but its not as easy as just swapping out the camera itself.
Asus does non warranty repairs, they are just costly. You certainly can send it back to Asus. That's what I would recommend.
elfaure said:
If you already wiped from recovery then that's the one. And you did a factory reset. And the problem occurred before you rooted and on the same day it once worked. I'd say its hardware. But it could be anything from a bad controller chip to a bad shutter motor to a loose or bad ribbon cable. You'd have to trouble shoot the all aspects of the camera hardware platform to fix the problem. You could take it apart to see if you saw something obvious like a loose ribbon, but its not as easy as just swapping out the camera itself.
Asus does non warranty repairs, they are just costly. You certainly can send it back to Asus. That's what I would recommend.
Click to expand...
Click to collapse
I sort of figure out my problem but still have no cure for it. I downgrade it back to ICS and the camera once again works for a bit and when i tried to open and use it again in the same day, it said the firmware need to be updated. However, asus firmware update failed. I cannot update the camera firmware. I went through the upgrade again to lastest jellybean from asus website. It still shows that the camera firmware need to be updated.
I notice that during the time i flash back and forth, the camera firmware did not change at all. It shows TF700T-FFFFFFF. I think it's the camera firmware problem
However, i could not find a way to update the firmware manually. Any thought on this one?
Thanks

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