[Q] Broken glass replacement? Has anyone tried this for the Sensation - HTC Sensation

So i am about to try and replace the glass on my extra Sensation and I wanted to see if anyone had a hard time doing this. I was able to find the replacement glass on Amazon for 26 buck shipped!!
If anyone could maybe chime in and lend any hand, that would be great...

Its not too hard, although I've had issues with replacement digitizers, seems like every one in three will have a portion of it unusable for some reason.

sshede said:
Its not too hard, although I've had issues with replacement digitizers, seems like every one in three will have a portion of it unusable for some reason.
Click to expand...
Click to collapse
I came across this-- Apparently if you update to software version 1.50.401.1. kernel version 2.6.35.13-g1e13373 (Sep 5 2011) this digitizer should work, but that update is not available OTA in the U.S. yet. So make sure you get the exact same model number if you plan on replacing your glass.
and this-- I've got the T-mobile version of the HTC Sensation. Everything worked fine after I installed this new digitizer, but it had a slight lag after unlocking the phone. It progressively got worse, until it started lagging for ~20 seconds and I could barely manage to answer a call. I did some research and apparently there are several different models of the Sensation digitizer, and most of them have issues with the Tmobile phones.
The digitizer I received was model number:
PYD V1.0
E219454<>1
ruICACichia
94V-0 1112
Whereas, my factory Tmobile model number was:
PYD V1.0
SW-10 94V-0
E308252 1115
do you have any input on this?
sorry for all of the questions but i want to make sure this is done right and working great.

Best bet is to match those model numbers.

honswolo said:
If anyone could maybe chime in and lend any hand, that would be great...
Click to expand...
Click to collapse
I did it on mine and it was easy. Just make sure you've got a suuuuper tiny phillips screwdriver and a T5. Also get a roll of 2mm wide 3M double sided tape to seal the digitizer. I didn't and I have a million dust bunnies in there now :/
BTW, I have a z710a and I just bought a random digitizer off Amazon. No compatibility issues for me.

Same here.
Changed Digitizer and LCD Screen in one Action.
I´m not a Clockmaker but no Problems so far.
I´m owner of a Sensation XE but i don´t like the red Touch Buttuns.
So I bougt the Parts of a normal Sensa with the grey Touch Buttons.
Also here no compatibility Problems.
cu

If you are looking for a digitizer i have one. Its not easy but when i bought it i tore one of the small strips that go to the screen on the mainboard and then it was shot. So i had to make an insurance claim. PM Me

I came across this-- Apparently if you update to software version 1.50.401.1. kernel version 2.6.35.13-g1e13373 (Sep 5 2011) this digitizer should work, but that update is not available OTA in the U.S. yet. So make sure you get the exact same model number if you plan on replacing your glass.
and this-- I've got the T-mobile version of the HTC Sensation. Everything worked fine after I installed this new digitizer, but it had a slight lag after unlocking the phone. It progressively got worse, until it started lagging for ~20 seconds and I could barely manage to answer a call. I did some research and apparently there are several different models of the Sensation digitizer, and most of them have issues with the Tmobile phones.
The digitizer I received was model number:
PYD V1.0
E219454<>1
ruICACichia
94V-0 1112
Whereas, my factory Tmobile model number was:
PYD V1.0
SW-10 94V-0
E308252 1115
Click to expand...
Click to collapse
Hi,
I came across this topic via search.
I got HTC sensation, and my glass is broken.
I saw some issues about replacing it. people told me that there are some kinds of glasses, with different thickness levels. which sould i buy?
I saw people saying that if you change only the glass, you may have problems and you need to replace the whole digitizer. Is it right? should I replace the whole digitizer with the glass?
There are different types of digitizers, as the quote above describing. how can I know which digitizer to buy? and how can I Match those model numbers?
Thanks!!

Painkille5 said:
Hi,
I came across this topic via search.
I got HTC sensation, and my glass is broken.
I saw some issues about replacing it. people told me that there are some kinds of glasses, with different thickness levels. which sould i buy?
I saw people saying that if you change only the glass, you may have problems and you need to replace the whole digitizer. Is it right? should I replace the whole digitizer with the glass?
There are different types of digitizers, as the quote above describing. how can I know which digitizer to buy? and how can I Match those model numbers?
Thanks!!
Click to expand...
Click to collapse
hey, can any 1 answer my question please?
Thanks.

Related

[Q] Broken LCD Glass :(

Anyone know where I can get a replacement LCD glass for my Desire HD
I believe it's just the glass as the screen seems to still work.
If there's a place in or around London that can replace it for me even better, if not anyone know how difficult it is to replace.
I've noticed a few places on Ebay (China/HK) selling digitizers and complete LCD's but ideally I want somewhere in the UK.
thanks
Elliot
Hi,
I went through a similar experience less than 2 weeks ago, you can even see images here: http://forum.xda-developers.com/showthread.php?t=834335
I rang around several places, none could commit to using GENUINE HTC parts. The only people I found were: www.htcrepairs.co.uk/ - and they even offer a walk in service whereas I found most others did not.
Unfortunately they don't have the parts I require in stock, maybe you can try them.
At the moment, they're the only people I've found in the London area that I'd be willing to give my phone in to...
Did you have any luck with finding anyone else?
Maybe contacting HTC? They can probably repair it for you but it can be pretty expensive though.
Maybe you got some pics?
You could try, as said above, get the glass/screen from eBay.
Repaired my SE K800i with it, where the glass could easily be removed and the new one could be installed within 5minutes.
Don't know how the HTC will disassemble though.
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Here's some pictures. I think they'll get away with just fixing the glass, although it looks bad the lcd still seems to work ok.
Can anyone recommend a case surround?
earazi said:
I'm going to try this place on the way home from work: http://www.spsmobile.co.uk I'll let you know how they go. They've got the parts and will charge me £60 for either the lcd or digitzer including fitting.
Click to expand...
Click to collapse
How did it go?
Did they fix it whilst you wait, or retain the device to work on for a day or two?
More importantly, are they using genuine HTC parts ?
They fix while you wait, they're near Staples Corner (which is a bit of a walk from the tube at Brent Cross).
I need to go back tonight as they messed up and thought I had a Desire and not a HD, they're hoping to get the HD part in today, they're charging me the Desire price.
According to their website they use official parts, but who knows.
Warranty
* We give 3 months warranty on every repair excluding liquid / water damage and physical damage
* Every warranty handset is security sealed. Tampering with the security seal will void the warranty LCD / SCREEN warranty. We fit original screens only and they are security labeled
* Every handset is tested for 24 hours and comes with engineers report
I plan to visit these SPS guys tonight. Lets hope they manage to fix my phone.
I'm hoping to wait around so I can ensure genuine parts are used...
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
earazi said:
SPS didn't manage to get a Desire HD digitizer for me, they've got 1 on order. They're a little difficult to find (at least they were in the dark) they're behind Staples industrial state, in room 207, small little office. They seemed ok though they.
Click to expand...
Click to collapse
I posted my feedback in another thread:
c_man said:
I'm back!
Got my Legend fixed earlier this evening by these guys: http://www.spsmobile.co.uk/
They were one of few who were adament they use genuine parts [they allowed me to inspect the parts before installation] AND allowed me to wait whilst they work on it.
Abolutely disgusting/poor customer service and general attitute towards their customers... though the main thing is my Legend is all well again !
Oh, it cost £70 for display + digitizer + installation.
Click to expand...
Click to collapse
c_man said:
I posted my feedback in another thread:
Click to expand...
Click to collapse
In which one?
f.
forelli said:
In which one?
f.
Click to expand...
Click to collapse
Well, I pasted my feedback above? ...but this thread: http://forum.xda-developers.com/showthread.php?t=834335
im terrified of dropping my phone. i dont take it out unless im sat down and have both hands free. eek!
Hey guys, any idea if the back plate is replaceable yet?
HTC Desire HD Broken Digitizer
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
i would NOT attempt this yourself unless you are HIGHLY skilled and HIGHLY experienced with repairing gadgets
ingeps1 said:
I broke my HTC DHD touch a few weeks ago, I order a new digitizer in Ebay an I just got it, but I do not see anywhere a video on how to replace the screen can anyone help me with this.
Click to expand...
Click to collapse
U didn`t look for it enough Check this thread: http://forum.xda-developers.com/showthread.php?t=883444
Thanks but I do not see a complete teardown guide yet. Looks like the guys on the other thread are working on it but nothing detailed enough. I need to know how to replace the digitizer, looks like not body knows how to do it yet.

[Q] Sony LCD replacement screen.

Long time stalker, first time poster.
Cracked my LCD, been looking online for a replacement screen. Unfortunately the only one available is the hitachi version. I've been looking for the sony version with part number: 60H00523. Looked through american, german, uk, taiwan and some chinese websites to no avail. Am I screwed? Anyone with the same problem with a solution?
I have been using my glacier for the past couple months and have been terribly sad that my slide is sitting there in pieces collecting dust.
I might just give in and buy another slide and hope that I get the sony version.
TLR
Cracked LCD. Need the Sony version. Where to buy?
Well doing some quick looking online it seems that the Hitachi version is the only one... and on every listing for one on every site it mentions the sony version and the S/N for it, but not where to get it. I will try and look some more for you though.
Edit: Ok... So I even found one for the Toshiba version???? But still no Sony version... I'll keep looking though.
I really do appreciate the help.
I thought I was doing something wrong but the sony lcd is no where to be found, to my knowledge. I went as far as to buy one of the hitachi lcds and tried it on my slide but the screen wouldn't even power on...
It looks like the only solution is to buy another slide and hope I get the better of the two screens and use my old slide as parts.
iynnoji said:
I really do appreciate the help.
I thought I was doing something wrong but the sony lcd is no where to be found, to my knowledge. I went as far as to buy one of the hitachi lcds and tried it on my slide but the screen wouldn't even power on...
It looks like the only solution is to buy another slide and hope I get the better of the two screens and use my old slide as parts.
Click to expand...
Click to collapse
That may be the best option... And it seems that the desire s uses the same screen? So maybe that may be helpful, but I can't find any trace of the sony version anywhere... Only the Hitachi version and even a site that had the Toshiba version...
Edit: I found this... http://www.mengtor.com/product_show.php?category=699&pid=3463. Idk if it is the Sony version or not you may be able to call and find out, but it is a bit on the price side at $125...
Thanks for the help Marc.
I'm typing out an email to HTC support at the moment in hopes that I'll get some answers. I'm assuming that I can get my current one repaired by going straight to the source. HTC apparently offers repairs if I send out my phone, but depending on their answer/price I may go with that or just shell out and get a new one.
Side note, the sony version is S-LCD and the hitachi is just a regular LCD.
Why????????????????????????????????????????
marc12868 said:
I found this... /product_show.php?category=699&pid=3463. Idk if it is the Sony version or not you may be able to call and find out, but it is a bit on the price side at $125...
Click to expand...
Click to collapse
That one is the glacier/mytouch 4g lcd unfortunately.
The backing of the hitachi version is similar but the sony version looks like the attched picture of the original broken lcd.
iynnoji said:
Thanks for the help Marc.
I'm typing out an email to HTC support at the moment in hopes that I'll get some answers. I'm assuming that I can get my current one repaired by going straight to the source. HTC apparently offers repairs if I send out my phone, but depending on their answer/price I may go with that or just shell out and get a new one.
Side note, the sony version is S-LCD and the hitachi is just a regular LCD.
Why????????????????????????????????????????
Click to expand...
Click to collapse
Good luck! . And I did not no that there was a s-lcd version and a non s-lcd version. Wouldn't that be fraud on HTC's part, since they advertise it as having a s-lcd screen if the Hitachi version doesn't?
Well if no.luck i have a old mytouch slide4g for salr dont use anymore busted speaker, willing to sell for cheap, i just use it to play with different roms PM me if interested
Sent from my SAMSUNG-SGH-I717 using XDA
iynnoji said:
Long time stalker, first time poster.
Cracked my LCD, been looking online for a replacement screen. Unfortunately the only one available is the hitachi version. I've been looking for the sony version with part number: 60H00523. Looked through american, german, uk, taiwan and some chinese websites to no avail. Am I screwed? Anyone with the same problem with a solution?
I have been using my glacier for the past couple months and have been terribly sad that my slide is sitting there in pieces collecting dust.
I might just give in and buy another slide and hope that I get the sony version.
TLR
Cracked LCD. Need the Sony version. Where to buy?
Click to expand...
Click to collapse
I am in the same shoes like you are. I need the Sony version as well and I can't find it. This could be "it", I am not sure though: http://www.repairsuniverse.com/htc-mytouch-4g-slide-lcd-screen-replacement.html. I just inquired about the P/N number, I'll let you know what I find out. Mine actually says P/N 60H00532-00P
I just found this one that matches my P/N number, it's for the HTC Rhyme though. Hmmm. But it looks like the one I need. It's out of stock right now http://www.parts4repair.com/htc-rhyme-lcd-screen-60h000532-version/ I just inquired about the availability and the price.
If you guys ever get replacement screes, please take pics when replacing!
I guess I have found the needle in a hay stack
I received an email back from repairsuniverse. They said that their screens are all Sony LCD screens with the P/N number that I need (H6000532). I placed an order with them a few minutes ago, I'll let you know if the LCD screen works once I receive it.
---------- Post added at 03:13 PM ---------- Previous post was at 03:03 PM ----------
yellowjacket1981 said:
If you guys ever get replacement screes, please take pics when replacing!
Click to expand...
Click to collapse
Disassembling the MyTouch 4G Slide is a SERIOUS pain. I broke the LCD doing it and I have taken apart a lot of phones, the MyTouch 4G Slide was my first (and last) attempt to do that. They used so much double-sided foam adhesive that there was NO way to NOT break the LCD despite heating the back with a heat gun.
How do we know what screen we have? I have a retail launch device (July 26 or something).
RazoE said:
How do we know what screen we have? I have a retail launch device (July 26 or something).
Click to expand...
Click to collapse
I guess the only way to find out what P/N you have, you would have to see the LCD when the phone is disassembled, unless there is a way to find the part number through terminal emulator or adb.
PCLiteratesJax said:
I received an email back from repairsuniverse. They said that their screens are all Sony LCD screens with the P/N number that I need (H6000532). I placed an order with them a few minutes ago, I'll let you know if the LCD screen works once I receive it.
---------- Post added at 03:13 PM ---------- Previous post was at 03:03 PM ----------
Disassembling the MyTouch 4G Slide is a SERIOUS pain. I broke the LCD doing it and I have taken apart a lot of phones, the MyTouch 4G Slide was my first (and last) attempt to do that. They used so much double-sided foam adhesive that there was NO way to NOT break the LCD despite heating the back with a heat gun.
Click to expand...
Click to collapse
I have disassembled my other phone (n900) plenty of times, and I never anticipated that the sticky, would be so sticky!
I dropped my mt4gs in my coffee... and wanted to clean it out on the inside, but this ended up happening. I know the phone still works, I can make calls with the genius button and all, but also, in the process of ripping my lcd, the ribbon for the digitizer snapped off too. And now I have to replace both, SO....
I'm very interested if repair universe supplies the right screen as mine is the sony version as well.
I'll be waiting to see how this goes for you.
The disassembly is a pain, isn't it? I have taken apart HTC Sensations, many MyTouch 4G's and I NEVER even had any problems comparable to this.
Well, the LCD arrived on Thursday and I was really anxious to install it. Once everything was reassembled, I turned the phone on and - BLACK LCD. Now I have to go through the process of getting a Return Authorization, sending it back and getting an exchange, hopefully a compatible one. The LCD I received didn't have any P/N number on the back. I went through a couple of emails with them, requesting the correct P/N number to make sure that this didn't happen. Sigh. I'll keep you posted how it goes
Thank you for your research. I look forward to your progress.
Sent from my Bulletproof_Doubleshot using XDA
same problem
Thanx for posting your experience. I'm having the same problem. I now have 2 MyTouch 4g slides that I Vann it find lcd's for. Ordered one from USMobileParts and black screen. I do have the part# for the original screen but it didn't match. And when I inquire about the part#, the sellers have no idea that there are more that just one screen available for this phone. Very frustrating!
But I was able to repair 3 of these without breaking the LCD. It's a real PAIN!
I think I found it!
I think I just found a website that sells the Sony version of this LCD. Here's a link: https://www.gounlock.com/details.php?itemId=7782
They specifically say that they have the Sony version and note the differences between the Sony and the Hitachi versions. It seems the Sony version has a line near the flex cable. The Hitachi version doesn't. I'm going to call just to verify and if it sounds good, I'm ordering at least three. I got this info from the folks at injuredgadgets.com Great guys.
I'll post back and let you know how it works out.
Why can't we finda ANY of the sony ones? Have we heard of anyone successfully replacing one of the hitachi screens and it worked? Hmm, maybe more than just the screen got damaged in the process of opening it? But it is interesting that no one supplies the screen..
I don't know. I just want to turn my pile of parts into a phone again.
Thanks everyone for your research.

International digitizer on AT&T model fitment...?

Hey all,
Quick question here... Firstly, yes, I am a noob. I have an HTC One X on AT&T. My brother actually helped me root it and I'm running the Xi40 ROM I found in these developer forums.
Anyway, about 2 weeks ago, I dropped my precious One X, and cracked the screen. The LCD underneath was fine. I was considering replacing the screen/ digitizer myself, but after plenty of reading, it was just too much for me. So I had a local repair shop replace it. When they replaced the screen/ digitizer, they broke my original LCD, so they replaced the the whole combo (being screen/ digitizer/ and LCD). Well they actually put a international version of the digitizer in my device, and I know, because instead of saying "AT&T" at the top, it says "HTC"...
The replacement doesn't sit totally flush to the device, but I can push it in and it seems like there's space for the screen to fit it. Basically was the repair done wrong, or is the international screen actually different from the US version that's disallowing it to fit flush to the device?
I'll try and get pictures up later if anyone is interested.
Cheers.
I dont think the screens have any differences between the international version and the ATT version so maybe they just did the procedure wrong
SkookDroid said:
I dont think the screens have any differences between the international version and the ATT version so maybe they just did the procedure wrong
Click to expand...
Click to collapse
Thanks for the insight. Currently I'm just trying to push it into place or something, hoping it will snap in. Any cases you guys would recommended that wraps over the sides to maybe help the screen stay flush?
ItWasLuck3 said:
Hey all,
Quick question here... Firstly, yes, I am a noob. I have an HTC One X on AT&T. My brother actually helped me root it and I'm running the Xi40 ROM I found in these developer forums.
Anyway, about 2 weeks ago, I dropped my precious One X, and cracked the screen. The LCD underneath was fine. I was considering replacing the screen/ digitizer myself, but after plenty of reading, it was just too much for me. So I had a local repair shop replace it. When they replaced the screen/ digitizer, they broke my original LCD, so they replaced the the whole combo (being screen/ digitizer/ and LCD). Well they actually put a international version of the digitizer in my device, and I know, because instead of saying "AT&T" at the top, it says "HTC"...
The replacement doesn't sit totally flush to the device, but I can push it in and it seems like there's space for the screen to fit it. Basically was the repair done wrong, or is the international screen actually different from the US version that's disallowing it to fit flush to the device?
I'll try and get pictures up later if anyone is interested.
Cheers.
Click to expand...
Click to collapse
He didn't do the best job putting it in, then again a lot of us got our phones with the screen not sitting flush as well.
and it isn't necessarily the T3 international version, the Rogers version (which is the same S4 variant) also says Htc on top. Either way though, you're fine.
SkookDroid said:
I dont think the screens have any differences between the international version and the ATT version so maybe they just did the procedure wrong
Click to expand...
Click to collapse
That may not be true. The Teg3 One X uses panels from Acer and Sharp whereas the XL uses Sony panels exclusively. It seemed kind of odd but if they are actually sized differently it makes sense.
BarryH_GEG said:
That may not be true. The Teg3 One X uses panels from Acer and Sharp whereas the XL uses Sony panels exclusively. It seemed kind of odd but if they are actually sized differently it makes sense.
Click to expand...
Click to collapse
Ohhh, well in that case maybe that actually is whats causing OP's problem

Touchscreen dead?

Our offices have many TF300's and I received a few that have completely dead touch screens. They're not cracked, and they look good.
I've done a little research on here and the only touch screen information that I can really find is on replacing cracked ones and the problems some have with the G01-G03 digiz and the firmware of the TS board. The digitizer and board are both original, it's just like the digitizers died.
Anyways, I was hoping there have been some problems and solutions that some have found? A bad common ground? Some kind of firmware issue, etc?
If it's worth noting, some are G01's and some have no text printed on the flex cable above the white label.
kmad86 said:
Our offices have many TF300's and I received a few that have completely dead touch screens. They're not cracked, and they look good.
I've done a little research on here and the only touch screen information that I can really find is on replacing cracked ones and the problems some have with the G01-G03 digiz and the firmware of the TS board. The digitizer and board are both original, it's just like the digitizers died.
Anyways, I was hoping there have been some problems and solutions that some have found? A bad common ground? Some kind of firmware issue, etc?
If it's worth noting, some are G01's and some have no text printed on the flex cable above the white label.
Click to expand...
Click to collapse
Your answer will probably be in here:
http://forum.xda-developers.com/showthread.php?t=2091233

[Q] galaxy tab 2 10.1 p5113 screen replacement help!

so about a week ago I purchased a tab 2 from a "friend". he said it had a cracked screen and he just replaced the digitizer. and it looked good and everything. so I paid him, then got home and noticed there are 2 zones on my screen that are completely unresponsive. he also replaced the back case of it, and its the wrong one. so I told him about the screen and he just said sorry, guess I didn't use it enough before I sold it to notice it...so I cant get my money back or anything, so im taking it upon myself to fix this.
I know the digitizers have different rev's. right now it has a rev 3 digitizer. my "friend" also threw away the original digitizer so I have no clue which one I need.
my questions is, is there any way to figure out which exact digitizer I need??? or is it possible that the rev 3 is the right one and this one is just gone bad/cheap?
I need help ASAP! I want this fixed and sold and off my hands. I also already searched around for a solution but found nothing....
thanks to anyone that can help!
killjoy1179 said:
so about a week ago I purchased a tab 2 from a "friend". he said it had a cracked screen and he just replaced the digitizer. and it looked good and everything. so I paid him, then got home and noticed there are 2 zones on my screen that are completely unresponsive. he also replaced the back case of it, and its the wrong one. so I told him about the screen and he just said sorry, guess I didn't use it enough before I sold it to notice it...so I cant get my money back or anything, so im taking it upon myself to fix this.
I know the digitizers have different rev's. right now it has a rev 3 digitizer. my "friend" also threw away the original digitizer so I have no clue which one I need.
my questions is, is there any way to figure out which exact digitizer I need??? or is it possible that the rev 3 is the right one and this one is just gone bad/cheap?
I need help ASAP! I want this fixed and sold and off my hands. I also already searched around for a solution but found nothing....
thanks to anyone that can help!
Click to expand...
Click to collapse
I know this is late but if it's a REV.03 you should get another REV.03. As long as it works it's the right version. Your screen is either defective, has dirty contacts (use eraser to clean), or inserted crooked.
Mine on the other hand has no REV# printed on the digitizer cable and I can't figure out which one works with it. I have a REV.01 and REV.03 right now and neither of them work. Only the mysterious original screen with a crack will work.
Different revisions on digitizers
I noticed there are several revisions on digitizers. Mine apparently is a REV 0.0 since there are no markings. I asked a supplier and they told me what revision I have. They also said they did not stock REV 0.0. My question is does anyone know a good supplier that carries all revisions of digitizers? Any help would be greatly appreciated.
This is for a GT-5113TS
I"m in the same boat!
Hi, I have exactly the same issue, I've tried a rev 3 and it doesn't work at all. My original works fine but is shattered and there are no markings at all on the flex cable. I was also told that mine is a rev 0.0 but can't find one anywhere. I noticed that if you look closely at the connectors on the flex cables the original has all of the contacts and the rev 0.3 is missing the #2 contact. Let me know if you find one that will work.
I just swapped out a broken digitizer with a REV02 and it doesn't work, on the broke one it doesn't say REV but it has MCF-101-0403-V3 ISU 1238. Does that mean its REV03?
same problem
I broke my tab screen a while back and have so far been sent two note screens' and 4 screens of what i imagine are either wrong version or defective. Dod you ever solve your problem

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