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Randomly shuts off

Hey,
in the past couple of days my phone has just randomly shut off while I was using it (e-mailng). The screen will go blank and the green LED will stop blinking. I'm using HTCs latest room.
I called HTC support and they say I should send it in. Has anyone dealt with HTC repairs yet? I don't really feel like sending my phone in and then they can't do anything. I'm dependent on it.
Did anyone experience the same thing their phone? (random shut offs while using, not windows freezing)
Thanks,

My advice is dont send it in.
I had the same problem and i got it solved with a hard reset.
And while i was at resetting i though i'd upgrade to Gonzo's WM 6.1
Just do a hard reset or install gonzo's rom and you'll be fine.

Hi there, same problem here. Getting very annoying to type a message or try to dial a number and the damn thing shuts off. Doesnt happen all the time, maybe once a day or every other day. Have a updates skin on it from fireburned, not sure if that has any effect on it. On doing a hard reset, what will be lost on the phone so I know what to save first.

Hey There,
I have the same problem, I find it turns off in the middle of my calls. I think it might have something to do with the battery, because it doesn't seem to do it when it's plugged into a charger. I upgraded to Dr. Gonzo's WM 6.1, but that didn't fix the problem. Still happy that I upgraded though. Does any one have an idea of what's wrong?

I had the same problem, and tried several roms. Nothing helped. Then I flashed, so I had the newest radio etc. but that didnt help either...
I tried for a time not to install anything at all, but that didnt help, therefore I send it in to the repair shop. All they did was to hard reset it and send it back. Then I send it back and then they replaced the mainboard, and after that it works perfect...
But...
It might happend to your phone if you clock it to faster speeds. - But if your phone goes black without you installing any software then send it in.

if you hard reset, you will lose all your data, and you are going to restore all the settings to default
going to lose sms, mms, emial and stuff,
search somewhere in the forum , i've seen somewhere a great backup program but cant remember the name, you should try using it before hard reseting
cheers

[Q] Phone stopped working and won't start again

Hi, I have a g1 that has suddenly stopped working - when I start it I see the t-mobile screen and then it switches to the android screen and just stays like that and doesnt start.
It stalled while making a call and I was not able to restart it.
I have tried wiping everything from recovery console (http://forum.xda-developers.com/showthread.php?t=566669) and re-flashing my phone with my old firmware (http://forum.xda-developers.com/showthread.php?t=811620)
I don't know what's next here - can anyone please help?
some more background:
I had the phone for two years here in the US and have traveled out side of the country with it for several trips with no problems whatsoever, however, this phone I have given to my niece who doesnt live in the US.
The reason i'm saying this is that maybe the cause is a radio problem of some sort...
Let me know if you think of something coz I really don't know what do to next
Thanks,
e.

First of all, wrong section.. (Please post in Q&A)
If you had poked around and used the search feature, i'm pretty sure you can find what you are looking for
but anyhow, you need to flash another rom (via recovery) assuming you have already rooted because you somehow corrupted the system partition.

Thanks for the reply, I tried using cyanogen's mod but it didnt get me anywhere, I will try different mods but could this be a radio issue? is there a way to check that?
p.s. I did a thorough search of the forums and that's how i did all the things b4 posting but then I got stuck...

Hi, sorry I posted in the wrong section, just noticed what you mean.
Can any of the admins move this thread to q&a (or can I do it myself somehow)?

Data?
eladkatz said:
Thanks for the reply, I tried using cyanogen's mod but it didnt get me anywhere, I will try different mods but could this be a radio issue? is there a way to check that?
Click to expand...
Click to collapse
My friends phone is doing something extremely similar. He gave it to me to play with to make sure he wasn't mad, and it was actually the phone having issues.
Upon playing with it for a few hours problems started to occur. It would randomly shut off, then not want to reboot unless left sitting. It would get after the ROM screen and then shut off. I noticed that that a quick was to crash it was to start browsing the Internet over Wi-Fi. After a few pages loading and moving around the pages as they loaded the poor phone would just turn off.
Since he is using another phone in the mean time, I got his G1 without a SIM card. I was playing games on it, poking around in applications and more and the phone wouldn't turn off. I wasn't till I enabled Wi-Fi that problems started happening. I'm not sure if the Wi-Fi driver is part of the baseband unit or not but it seems that the more data the phone uses (3G or Wi-Fi) heightens its chance of turning off.
To get the phone to boot again I either have to take the battery our for a few minutes or leave it off for a while. Upon which time it will book as if nothing happens.
I also noted that every time it boots it shows an exception error related to "gapps" and you have to click force quit. His phone is running CyanogenMod 4.2. Also the Home key doesn't function, but this is software related because it can turn the screen on.
Scott

[Q] strange turning off when incoming call

So here is the problem - my sgs 4g (currently running valhalla black, earlier same problem with stock 2.3.6) turns off when someone is calling. It's not happening every time i get incoming call, just sometimes. It turns off without any sign of doing it(no vibration, no sound, not even the animation so i don't know that its happening, when the phone is in my pocket), and the caller gets voice mail.
I think the problem started after updating to 2.3.6, but it also can be caused by falling on the floor(happened few times).
What do you think? Anyone had similiar problems?
I live in Poland, so i can't get it fixed in samsung care point because they don't support SGS 4G.
sry for my spelling mistakes, i'm doing my best, but that's not my first language.

I'd say the best you can try is Gremlin Remover to see if it solves your problem.
http://forum.xda-developers.com/showpost.php?p=22596598&postcount=1

try tmo warranty after returning to stock gb

Gremlin Remover doesn't help. I flashed it only once.
I'm a bit afraid of sending it to USA Tmobile store from here, i think i'll look for some samsung magician in my country unless you have other ideas.
thanks for help and waiting for more solutions
#edit: is there any diagnostic software to check my phone hardware? Maybe something to save log of crash if its software failure?

When you say you flashed it once - do you mean Gremlin Remover or Valhalla Black?
And I wonder if it could be a modem issue for you since it started on KJ6. You might try flashing a different modem as a troubleshooting option.
http://forum.xda-developers.com/showpost.php?p=16127939&postcount=1

i had that issue on one of my sgs4g's a while back. wipe your sd card on your computer, odin back to kj6 stock. once you odin back to stock, make sure you perform a factory reset with the sd card removed. reboot and let it sit for a few min. do not sign into google or anything. have someone call you and see if the problem persists. let the phone function that way for an hour or so. then sign into google, but do not dl any apps. put back in your empty sd card and then reboot the phone. after a day, if you do not have the issue, you should be good to go. if you have the issue after a day, post back and pm me if i do not respond (i probably won't; i'm swamped at work and I am rarely on)

Ive had the same thing happen on valhalla black and I found that on my phone it was actually a skin that I had been using with adw ex. I changed my skin and cleared all my cache and dalvik cache and did not have a single problem after that. There are so many different things it could be. just experiment with it.

@lumin30: I meant stock 2.3.6 ->valhalla black (remover was the second)
That's something. I'll try everything you guys posted above and let you know the results in a few days.
Thanks for everything, appreciate your help.
#edit: LogsProvider service keeps crashing after blackout on valhalla black and i have to reinstall it. After flashing, the phone works for about 24h and then turns off. When I turn it on, logsprovider stops unexpectedly every 15 sec and i have to flash it again.
Now I am not sure if it's connected to incoming calls

After weeks of flashing and testing there is only one thing I am sure - nothing helped.. I tried many ROMs, different kernels and modems.
Now I can't see any relation to the software. Only thing on my mind is the battery, usually when my sgs turned off, the battery lvl was below 70%, so I ordered new one. I'll let you know if this changed anything.

HOX on MIUI 2.8.24 v4 [JB], lots of errors

Hello,
First off, I know its a super buggy build, but some of the problem I've encountered aren't even reported so I feel like I'm the only one having them. As well, I would have posted on the actual topic, but I don't yet have 10 posts yet, so it won't let me.
Anyway, first problem.
I can't use/ setup voicemail! I don't really care about visual voicemail, but I literally can't even access my own voicemail. Dialing my own number just gives me a busy tone, what gives?
Secondly, on that matter, every time I make a phone call from my phone, the screen goes black the second the phone screen pops up. I thought it was like a proximity sensor or something, but even with the phone on a table, I can't get it to come out of the "black mode" while on a call. If I press the power button, the screen will flash on briefly, but not long enough to do anything with it. As such I can't hang out phone calls, so I have to force reboot after every phone call.
And finally, on the matter of the phone, there are times where people call me, I'll answer (get the same black thing) but I can't hear them at all, and they can't hear me at all, but we are connected, and since I can't hang up, and on a black screen, I am helpless.
Another problem... I connected my phone to my comp today to try and grab a new ROM, thought I'd mount the SD card, but when I plugged it in, there was literally no option to mount anything. I went through all my settings, developer stuff, nothing fixed it.
As well, since I couldn't connect to my computer, I couldn't run "adb logcat" to maybe see what was going on with the phone and such. So I used a mobile terminal app I use occasionally to run "adb logcat" locally on the device. Well when I first run "adb devices" my own phone doesn't even pop up... Yes, developer debugging is enabled, and yes, the mobile terminal app had complete root access. How do you explain this? A friend of mine suggested reinstalling the rom wiping the dalvic cache, which I did, but all the problems I've been having still persist.
It makes it extremely difficult to use my phone day to day with these issues, and since I can't do a logcat, I can't really report the problems accurately, even though I seem to be the only one having them. Don't get me wrong, I love MIUI and all the work the MIUI.us team does porting, but I just don't think I should be having so many problems.
Thanks for the help guys.

Did you do a full wipe before flashing miui? I haven't updated to v4 but voicemail/phone calls work fine for me on v3...maybe you should try flashing that instead? Can't help you with the adb stuff, sorry. I did have trouble getting my phone connect to my windows 7 laptop though but adb worked fine on vista

joorie said:
Did you do a full wipe before flashing miui? I haven't updated to v4 but voicemail/phone calls work fine for me on v3...maybe you should try flashing that instead? Can't help you with the adb stuff, sorry. I did have trouble getting my phone connect to my windows 7 laptop though but adb worked fine on vista
Click to expand...
Click to collapse
Yep, I did a full wipe many times actually. Could it be that I used a backup from an order version of MIUI (2.4.x) inside that backup/restore program and it's corrupting something? At least in regards to phonecalls and voicemail...

ItWasLuck3 said:
Yep, I did a full wipe many times actually. Could it be that I used a backup from an order version of MIUI (2.4.x) inside that backup/restore program and it's corrupting something? At least in regards to phonecalls and voicemail...
Click to expand...
Click to collapse
Try testing voicemail and calls before restoring?? I restored data from some games using MyBackUp Root or something and my phone has been working fine >_< If all else fails, I can upload the 2.8.24_v3 rom for you! I think blind is gonna have a new build up today though so up to you. Sorry I haven't been much help :\

joorie said:
Try testing voicemail and calls before restoring?? I restored data from some games using MyBackUp Root or something and my phone has been working fine >_< If all else fails, I can upload the 2.8.24_v3 rom for you! I think blind is gonna have a new build up today though so up to you. Sorry I haven't been much help :\
Click to expand...
Click to collapse
I'll give it a try next time I flash. I do appreciate the offer for the v3 rom, but maybe I'll just wait for blind to get the new one up and hope I have better luck. I did a little more research on the adb thing on JB roms, and apparently there's some other driver needed or whatnot, so I'd assume that the terminal app I'm using on my actual HOX doesn't have said driver. However, that doesn't explain why I couldn't mount my SD on my computer. Like I said, maybe this next update will solve everything lol.

Issues with calls and various other things.

Hello! Here I am with my Q.
I got it last week, rooted w/o BL unlock, then a few days later I went to Moto to unlock the boot loader. all went well. (AHAHA, They worded the terms for the unlock as if EVERYTHING at ONCE will break. It seems to me that this has become reality.)
Then I had issues with GPS and Camera not working at all.
With each flash I got one or the other working, not usually both.
Now Both Camera and GPS are working wonderfully. Here's the kicker, I've found that calls are not working well.
I make calls, they go through but end shortly after they start with silence. when you attempt to end the call, it wont do it, or it will about 5 minutes after end has been pressed.
On receiving calls, often times it wont come through at all, if it does there's a chance that you wont get to pick it up. It will act like the caller has hung up. Missed call. Some times it will let it through, and a few seconds in and go to silence.
Here was my process.
1. Rooted with Motochopper. Played around in stock for a while then got fed up with it and all of it's bloat. Not to mention horrible batterylife.(Still has horrible battery life on CM, even when underclocked.)
2. Unlocked bootloader via Motorola.
2a flashed OpenRecovery, CM10.1 (Yes the CDMA version)and gapps.
3. Yay CM. Sadly, nothing works right. (Yes there were wipes.)
4. Was suggested to flash JB FXZ, did that.
5. Flashed TWRP and CM+Gapps. (No camera, but GPS worked.)
5a. Flashed 5/20 Build. Camera worked but no GPS.
5b. Flashed 5/26 build over 5/20 and both Cam and GPS work now.
The call issues were persistent throughout all of the builds I tried.
5/20 5/23 5/26
Sys info screenshot
lionspaws.net/android/ignoreme/Screenshot_2013-05-29-21-48-50.png
Please help me diagnose this.
I'm not looking for "It's you/your device/doin' it wrong/works for me" or "go back to stock"
I'm looking for help. I need a working device.
Here's some logs with a test call.
it failed about 2 sec in. Skype hung up due to dead line. Phone wont hang up.
Radio reset, data resync.
then I powered off the device after it 'hung up'(radio reset)(If I dont hit hang up, the call timer will continue count up)
lionspaws.net/android/ignoreme/logs.zip (zip,bzip2)
Halp!

Bump?

I've been having the same call issues, with every rom except stock.

Sounds like you tinkered alot.
I suggest you do a full reflash with rsd/ stock rom. Since u have unlocked bootloader I suggest you to install custom recovery like twrp or cwm. That will also root your device. After that retry flashing cm10.1 nightly and gapps exactly as described in their threads.
Everything else would be tinkering around broken builds. So start with fully clean device through rsd.
Also about the gps problem: it is suggested to get a gps lock on stock rom before installing aftermarket rom.

I'm having the same problem, I've RSD'd to stock and all that stuff too. I ALWAYS clean install. Yet I'm having this problem on most roms. I haven't tried any kernels yet, so maybe that would help things but I dunno. I'm gonna play around with that some time and figure it out.

xLoveHateLegend said:
I'm having the same problem, I've RSD'd to stock and all that stuff too. I ALWAYS clean install. Yet I'm having this problem on most roms. I haven't tried any kernels yet, so maybe that would help things but I dunno. I'm gonna play around with that some time and figure it out.
Click to expand...
Click to collapse
This is the first I have ever heard of this type of issue...
Logs please, with thorough detail on what happened. I can't recreate this, and 99% of others can't either (or just put up with a non-functional phone. Seems doubtful...)
Edit - as far as I know, the OP has fixed all of the issues they were having... maybe they can chime in with the process, but my kernel would have nothing to do with cell service.

Alright, here's a logcat... it's weird, I can only hear the first word they say and vice versa. Then the call gets quiet but stays connected. Then after clicking hang up, the call isn't really hung up. I have to go back to the dialer and click hang up again. Then, after a minute or so I'll hear the hang up tone and it'll finally hang up. I'm doing clean installs so I'm not sure what's going on here. Hopefully this will help resolve this issue, 'cus it's a huge problem for me :/
EDIT: Just flashed a stock rom and I'm not having this issue at all.
Sent from that one MoPho... Q

Anyone have a clue what's going on with my phone?