Kudos to Otterbox - AT&T Samsung Galaxy S II Skyrocket SGH-I727

Just wanted to give props to Otterbox. I have the Defender case and I wear it everyday on my belt to work as an IT Support Engineer. Today I was getting into the CEO's Jaguar and the belt clip caught on his leather seat and busted. I was not pleased but I called Otterbox and they said no problem we will send you a couple of spare belt clips no problem!!! Now that is customer service and I am glad I bought the Defender even though it cost a fortune.

Blackberrynomore said:
Just wanted to give props to Otterbox. I have the Defender case and I wear it everyday on my belt to work as an IT Support Engineer. Today I was getting into the CEO's Jaguar and the belt clip caught on his leather seat and busted. I was not pleased but I called Otterbox and they said no problem we will send you a couple of spare belt clips no problem!!! Now that is customer service and I am glad I bought the Defender even though it cost a fortune.
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Do you have any scratches on the top part of the chrome band of the phone?

Yeah that's a side effect of having it I suppose. Mine has light hardly noticeable ones.
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If all companies would have that good of customer service. We would live in a happy place. Thats what i call great service =)

Did you order it from otterbox directly? I broke my clip, but I ordered from ebay.

How is the skyrocket with defender, is it small enough to fit into a pocket or its the best with the belt clip?
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seanci said:
How is the skyrocket with defender, is it small enough to fit into a pocket or its the best with the belt clip?
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I put it in pockets but belt clip recommended
Sent from my SGH-T989 using Tapatalk 2

nrm5110 said:
I put it in pockets but belt clip recommended
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Thanks.
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I also put it in my pocket
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AT&T will also replace the entire case if any party breaks within the first year. I broke the clips that holds the two plastic halves together and the swapped mine out.
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Otterbox has saved my phone on many occasions since I got one. I've never broken a phone but my Galaxy Skyrocket feels so light and breakable.
I would highly recommend any Otterbox products to anybody!

I got the commuter and had a crack develop on the outer shell from the inside of the USB port outward. I submitted a support ticket on their site and the next day received a shipping confirmation and email for my replacement case! I was totally blown away, amazing to find a company that so painlessly stands by their products!
Ordered from Amazon fyi.
Sent from my Kindle Fire using xda premium

lennathi said:
I got the commuter and had a crack develop on the outer shell from the inside of the USB port outward. I submitted a support ticket on their site and the next day received a shipping confirmation and email for my replacement case! I was totally blown away, amazing to find a company that so painlessly stands by their products!
Ordered from Amazon fyi.
Sent from my Kindle Fire using xda premium
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Oh yea there great with there customer service.
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Huge Otterbox fan, had them on all of my iPhones. Was going to get one for my Skyrocket but got a Sedio Active case thrown in for free. Otterbox quality is fantastic though.

Dropped my Otterbox Defender cased phone on almost ANY surface you can imagine and I've yet to have a phone even scratched. The case may look like hell, but the phone always survives so I've always been sold.
BTW: I used Otterbox cases back before they started making phone cases. They made weather resistant cases for field data equipment that were always the gold standard so they've got 10+ years experience with their stuff! :good:

I've got a Defender on my Skyrocket. Bought it from Amazon to keep the price reasonable (~$35 incl. shipping), and it's taken plenty of hits without the phone being damaged at all. By far the best phone case I've had, even if it is on the bulky side.

I have the otter box "impact".. I like it better than the defender due to small size... and my phone bounces
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SGH-I727 using Tapatalk, running cm9. Trouble searching? http://www.googleguide.com/advanced_operators.html

I have a Defender for my Skyrocket, and it's saved me a couple of cracked screens for sure! I've had a Defender for my Blackberry Bold, iPhone, Atrix, and Defender. I won't buy a phone until I know there's going to be a Defender for it
Their customer service is top notch. Had to get a few replacement belt clips from them in the past, always prompt and free
I do have one question though, has anybody gotten either of the other series (impact or commuter) for their Skyrocket? I need a case for the weekends that I can put in my pocket and not have to worry about looking like a retard when I TRY to pull my phone out of my pocket.

Impact is a pita in the pocket. Rubber case is high friction.
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SGH-I727 using Tapatalk, running cm9. Trouble searching? http://www.googleguide.com/advanced_operators.html

I love otterbox. They always send me replacements and are so nice about it.
I also like ballistic cases. They send parts too. Sent me a new case in a different color when I had mine come apart from too many battery pulls.
I have two otterbox defenders for the infuse and two ballistic hc's for the infuse.
Otterbox defender on the way this week for this skyrocket. Two color, can't wait to get it. Working as a glazier (glass guy) I really depend on a good case with belt holster / clip.

Related

Which case should I buy?

I'm upgrading to an Inspire soon and I was wondering if I should get a silicone case or a plastic case. I didn't have a case on my Aria (which I'm using right now) and the screen is shattered so I decided to buy a case. So which case is better? Which can protect the phone better and which one would you prefer (as Inspire users) looks better? Thanks
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So far my favorite is the otterbox commuter. I plan to buy the defender soon to see how I like it.
Sent from my Inspire 4G using Tapatalk
otterbox defender for the best protector
muneebrocks said:
otterbox defender for the best protector
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Don't they make the phone look really big?
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syed239 said:
Don't they make the phone look really big?
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It does add some bulk. That's why I like the commuter. It doesn't have as much protection, but it also doesn't have too much bulk. It kind of meets in the middle.
Sent from my Inspire 4G using Tapatalk
i highly recommend anything made by otterbox, everything they have gives great protection to your phone, believe me, ive dropped my phone too many times and so far nothing bad or drastic has occured.
Been using the Platinum series from best buy since the phone was released. If I'm not mistaken, it's the same as the surface combo by Seidio. Dropped it a couple of times, no damage. Screen is covered by the holster.
I personally use the qmadix case that i got from my work, and its been great coupled with my invisi-shield screen protector.
Case mate pop I have the commuter, but prefer the case mate pop
Seidio CONVERT Combo for HTC Inspire 4G
Its makes the phone huge but i drive alot and I made a clip holder in truck to use navi and music. It has 3 Layers plus the clip. I payed $50 and now it like $35 at bestbuy.
I need a really thin case. What do you guys recommend?
Posted with my model confused HTC Inspire via XDA premium.
Otterbox Defender all the way is my choice. Does make phone a little bulky but as clumsy as I am I dropped it already 3 times and as pricey as this phone is I dont care about outside looks I care about protection for it.
Otterbox all the way. I have the commuter and my first one got a crack From a nasty drop I sent one email to them and they responded immediately and within a day they had gotten me a replacement case shipped out. They have some of the best customer care I've ever seen, not to mention the case most definitely has saved my phone on a number of occasions.
Sent through the power of Cthulhu!
Otterbox commuter case is good, not too big either. The defender has more protection but it is big and bulky.
A TPU case is what I use.
The platinum case from bestbuy is only 29.99 and it does not hinder the GPS signal strength. Cases that cover the area between the flash and speaker weaken GPS signal cause the GPS radio is placed there.
Sent from my HTC Inspire 4G using XDA App
Cover Case for the Inspire 4g
I am using Moshi cover case for Inspire 4 g which is very useful. It was made for HD7 but it fits with inspire.
I use an Otterbox Defender and it saved my phone once after a drop. They are a bit more money, however you can get a decent price on Amazon. Had a speck when I first bought the phone. It broke 3 weeks later just putting it in and out of my pocket.
Sent from my HTC Inspire 4G using XDA App
I'm using the Seidio Surface case for mine and I do like it. I've had a few drops onto hardwood floor and concrete slab in the garage and it has protected it great so far. However, with the price of the otterbox down from what I remember seeing it back when I first got my phone it might be well worth it to get that one, as it's not much more than the Seidio now.
Otter box defender...hands down. My Co worker's husband was so impressed with mine, he had me order him one for his Vivid.
Bought it from newegg hellafied cheaper than the otterbox site.
Sent using rabid badgers and two tin cans.

Preordered Otterbox defender shipped today says at&t

I received an email today from at&t confirming my defender case ordered on 11/6/11 finally shipped. Has shown 'product temporarily unavailable' on website until today.
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I have this case, bought it at att store. Really good protection, buttons line up perfectly. Its kinda annoying to slip in and out of my pants pocket but if you wear loose fitting clothes I think you will b OK.
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hey guys you think its alot better than the neo hybrid? how much did it cost you guys ?
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It was 25 dollars after tax.
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I paid 50 for the 'defender' ordered at at&t retail store. Great case. Of course it makes device a bit larger, but thats what u should be looking for if seeking max protect. I had dell streak b4 and after cracking a screen from just being in my pocket; due to board/screen flexing, i will go for extra girth for safety.
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I have the Impact silicon one and can't stand it. It's a constant battle getting it out of my pocket because its so grippy. Also easily gets little particles of dirt underneath and is already scratching up from it moving around with the dirt in it.
Would be nice if they would release the commuter series. That what I wanted, but got the impact because it was the only thing available on release day.

Seidio Active Alternative

I usually get the Seidio Active Combo for my device but paying $50 for it is tough. Love the case but does anyone know other combos (holster/case) of high quality for less money? If so then I would like to check them out. Thanks.
CCallahan said:
I usually get the Seidio Active Combo for my device but paying $50 for it is tough. Love the case but does anyone know other combos (holster/case) of high quality for less money? If so then I would like to check them out. Thanks.
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Otterbox has a series with a holster. I would also recommend Trident if you prefer a belt clip. There might be more.
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Saturny said:
Otterbox has a series with a holster. I would also recommend Trident if you prefer a belt clip. There might be more.
Sent from my SGH-T999 using Tapatalk 2
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Defender looks to be about the same price. I broke down and ordered the Seidio. Not a fan of Otterbox design and want to get protection on the device instead of waiting.
Sent from my tricked out S4.
CCallahan said:
Defender looks to be about the same price. I broke down and ordered the Seidio. Not a fan of Otterbox design and want to get protection on the device instead of waiting.
Sent from my tricked out S4.
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Good choice. There is a reason they cost more. I had the same (never replaced) active combo on my last phone for 2 years. I work construction, my phone/case takes a beating.
My dad has gone through at least 3 different Otterboxs in the last 18 months on his iPhone. The rubber stretches out and the plastic shell gets deformed so bad that they no longer stay on the phone. They are junk, IMO. We work together under the same conditions.
I actually just got my new active combo in the mail today. It fits perfectly. Looks to be another solid case that will last until I get my next phone in two years. We'll see if the kickstand can take the abuse of construction work for two years. I doubt it, not a deal breaker though. Shouldn't be a problem for anyone with a normal type job though. ..
Sent from my SPH-L720 using Tapatalk 2

Best waterproof case?

I just bought the http://waterdawggear.com/collections/wetsuit-case-for-samsung-galaxy-s4. Seemed like it would be a very spectacular case, and competitively priced as well...it was to good to be true. I received it today and it's terrible. I can go into detail in a bit, but I'm on the search right now.
What are some waterproof cases that are exceptional and are there plans for newer ones coming out in the future?
Side question : I bought this phone from a third party individual, does my insurance through att cover this phone? Thanks guys
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http://forum.xda-developers.com/showthread.php?t=2480488 I don't know about att insurance though
For even cheaper knockoff waterproof cases, try ebay. I have one of those for $15 and it's definitely waterproof although the screen protector is not completely flushed against the screen so you have to put a little more pressure on the touch and also decrease txting accuracy.
wildpig1234 said:
For even cheaper knockoff waterproof cases, try ebay. I have one of those for $15 and it's definitely waterproof although the screen protector is not completely flushed against the screen so you have to put a little more pressure on the touch and also decrease txting accuracy.
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I have and am using the same knockoff. It's kinda annoying with the touch sensitivity. It is workable until my money tree grows. If you have the funds I would go with the lifeproof fre. Otterbox also has one that's gonna come out soon.
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I have the life proof nuud case and I love it more than my other cases down side is they are stupid expensive lol 89.99 on website and best buy and its 79.99 for the fre..
Sent from my SGH-M919 using Tapatalk
I don't see anything being better than my OBEX. Had my first drop last night and all it did was bounce! Also, it doesn't add much bulk at all. Another advantage to this case is the rubber pieces on the back that keep it from sliding around. I've had the OBEX for about a month now and have not found the first disadvantage.
Sent from my SCH-I545 using xda app-developers app
i dont know which case to buy, been looking at ebay for hours. decision decisions decisions
Hey op, what is so bad bout the case you bought? Not waterproof enough? If it sucks please share the details. Might save someone lots of money and headaches.
Sent from my SCH-I545 using Xparent BlueTapatalk 2
You get what you pay for.
I would not trust any cheap or generic waterproof cases that my two cents.
What is everyone doing that the cases need to be waterproof???
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Bullhead00 said:
I don't see anything being better than my OBEX. Had my first drop last night and all it did was bounce! Also, it doesn't add much bulk at all. Another advantage to this case is the rubber pieces on the back that keep it from sliding around. I've had the OBEX for about a month now and have not found the first disadvantage.
Sent from my SCH-I545 using xda app-developers app
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I have the OBEX too. It definitely protects the phone, but I have to disagree with the "keeping it from sliding around" part. The OBEX is just plain slippery, particularly in my hand. Most of the soft surface is on the inside of the perimeter edges. It helps when you hold the case in your hand, but the back is hard and slippery. I wish the front and back faces had more soft material - it would really help.
I want to use this case daily, but it makes my phone a little too big for my taste. For now I just use it for special circumstances.
KRAZYADROIDMASTER said:
You get what you pay for.
I would not trust any cheap or generic waterproof cases that my two cents.
What is everyone doing that the cases need to be waterproof???
Sent from my SGH-M919 using xda app-developers app
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6 year old and 3 year old. Need drop protection and waterproof. My lifeproofed iPhone 5 had dents all over the case and survived throws into puddles, etc. Came out of the case 10 months later in mint condition.
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Otterbox

A friend of mine works there and I have the Otterbox Defender. All I need is the phone...LOL
So why didn't you post a pic? What good does making a thread about having it if your not even posting proof?? Our at least giving us an idea of how it looks smh....
Sent from my LG-H811 using Tapatalk
I hate otterbox's.. It's nice they replace damaged cases but they are bulky and lame.. I'll take a bumper
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joshhud said:
I hate otterbox's.. It's nice they replace damaged cases but they are bulky and lame.. I'll take a bumper
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Agree completly, they look aweful and anyway this phone is already massive.
Sent from S3 via Tapatalk App.
joshhud said:
I hate otterbox's.. It's nice they replace damaged cases but they are bulky and lame.. I'll take a bumper
Sent from my SPH-L900 using XDA Free mobile app
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I was just about to ask if anyone has found a bumper case for this thing. This phone is already so big and fat that it needs a bumper so as to not make the bulge in the back any thicker.
Sorry i cant post links yet...
Www dot otterbox dot com /en-us/moto-x-pure-edition/defender-series-case/mot2-moto-x-pure-edition.htm
Now has the box in stock. I ordered one today.
I cant even count how many times Otterbox has saved my phone. I wear the belt clip and work outside year round in Florida. Heat, rain, humidity etc. Lifeproof fell apart in 6 months otterbox going strong 2 years later.
I literally drop my phone 3 times a week from the side of a forklift a box truck a loading dock and pick it up dust it off and keep on rolling. They may be ugly but they work damn well.
The real question is where in the heck is the Commuter case!? They just lost my business to this http://www.incipio.com/cases/smartphone-cases/motorola-smartphone-cases/motorola-moto-x-pure-edition-cases/dualpro-case-motorola-moto-x-pure-edition.html
Thanks for the link... I'm definitely not going to get the Otterbox case
I don't think this phone is huge by any means but I did just come from a nexus 6 lol. .
I like the supcases, they are cheap and offer good protection, the heavy duty version is way slimmer then a otter box.
I got this on Amazon for $8 to hold me over until a better case comes out. It does the job and protects it pretty good. I wish it was a little snugger fit, but it'll do for now.
http://www.amazon.com/gp/product/B012Y66O5M?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
tele_jas said:
I got this on Amazon for $8 to hold me over until a better case comes out. It does the job and protects it pretty good. I wish it was a little snugger fit, but it'll do for now.
http://www.amazon.com/gp/product/B012Y66O5M?psc=1&redirect=true&ref_=oh_aui_detailpage_o00_s00
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I had one like that for my old note 2, if the case was more snug they would be decent. Hell ive been using the clear plastic bumper that came with the phone until the 30th when I can get my supcase heavy duty for $20

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