Hello everyone,
Recently I bought an LG-698 for my wife. She enjoys the phone very much, however it came with a problem, which I couldn't correct even after updating the Android version, via official site: the phone does not connect to the data services, no matter what I do.
I've even tried several different chips, from different phone companies, and still no go.
Since I´ve purchased the phone in a neighboring country, I cannot claim the warranty.
Does anyone know if this kind of problem can be solved by installing a mod rom, or is it something hardware related?
Also, if there is a possibility for it to be fixed by a new rom, where can I find it?
I'd appreciate any suggestions.
Related
Hi Guys,
First thread in this forum, I am having my Sensation for almost 2 weeks.
I have bought a used phone, it was simply cheaper. And no, I do not have service warranty, otherwise there would not be this thread.
Right after I got this phone, I S-OFFed, flashed ViperS ICS. So unfortunately I cannot see how it was in stock ROM, probably not differently.
The issue is, my flashlight does not work. Tried factory reset, and changing ROM, no luck. I guess it is a hardware fault.
But as most of you know, this is not a function that is being used on everyday basis. It's rather very useful addon, which I would like to be working.
So does anyone have any experience with this thing? I really hope that is is just a pin disconnected so there is not need to change and weld LED.
I did some really basic research, still no luck. I do not even know if it is easy to disassemble this particular part.
Any ideas?
Chears to all
Hello,
I have bought one S2 from Amazon Germany and come with CyanogenMod.
Unfortunately, from time to time phone loose network signal and call close.
I need your help to restore original software. And, cause I had another S2, I saw have android version 4.1.2, I910XXMS2, version number JZO54K.I9100XWLSS.
I'm not specialist on this and I appreciate detailed informations, not to lock/block something.
Phone don't have any information inside, so I don't have to be worry I'll lose something.
Thanks
Hello everyone!
I need a urgent answer to this problem.
Nine days ago I noticed that the compass of my N5 didn't work properly. I verified that wasn't a software problem using different compass apps (GMaps included) and installing the new Lollipop update in dual boot: the compass still not working even with stock Lollipop.
I called the support, and they suggested me many software solutions like wipe cash, restore to stock android and update to Lollipop. After many answers in witch I explained that these solutions didn't worked (I actually didn't even tried because the fact that the compass did not work even on a new stock Lollipop installation convinced me that it should be a hardware problem), and after an email in witch I showed I was quite angry about the quality of the support I was receiving (they continued to repeat me to update android, while I had already told them I had already tried this solution and didn't' worked), yesterday they decided to offer me to change my N5 with a refurbished one, today I accepted and they send me a link to "buy" the new one free while I send them mine.
So I started preparing to ship them my N5 wiping my data, installing Lollipop, locking the bootloader etc. When the phone booted up I decided to try for the last time the compass and........it was working!!!!
Now my question is: what happens if I send them my N5 and they find out that the compass works properly? Will they make me pay the new N5?
Inside the email they send me, it is written that if the problem isn't covered by warranty they will make me pay the entire cost of the new phone....but if the phone hasn't any problem?
I don't want to cheat with warranty to get a "new" phone, but I'm quite worried about writing them back "Hey! It's me, the guy nearly insulted you asserting your suggestions to solve the problem were usless. Well...today i restore to stock Lollipop and the compass started magically to work" ...
Just cancel the order or refuse shipment.
Lol
Kids
Will be kids
Mail it back as far as u were concerned it wasn't working when u had it. What's to say that it won't malfunction again later down the road when you truly need it
Hello XDA,
So, this is my first question ever, even tho I have followed XDA for about 10 years now... I used to flash phones back when xperia x10 was a big thing, however I have not done it in a while, now I'm looking to upgrade my phone S8+ to android 8, as I got it from my carrier here (Kolbi) however I'm possitive there will never be an update from them as is a local-only carrier, and no-one here cares about this so I really don't think it will ever happen. (anytime soon that is)
Anyway, I have g955fxxu1aqj5 and I was wondering if installing another firmarware for say just G955F, would work? (I dont need to have carrier specific firmware) I just care about the phone working fine, camera, conectivity, hardware basically, so my questions is if I can try installing other firmware like this for example:
https://forum.xda-developers.com/galaxy-s8+/how-to/guide-flash-oreo-g955fxxu1crb7-using-t3755789
Thanks in advance.
Hello XDA!
First of all, long time lurker, but infrequent poster here. My phone is an Asus ROG Phone 5s Pro running stock and non-beta software and is not rooted. I am reaching out to see if anyone on here who has more technical savvy than me (which is probably most of y'all) can help me figure out how to reinstall a fresh factory image on my Asus ROG Phone 5s Pro or can offer any other possible solutions for my issue.
The reason I am wanting to do this is because I recently installed a software update from Asus that seems to have a persistent issue that is a pretty major problem to me. The issue is that whenever I reboot the phone and plug in headphones and audio plays, but it stutters and BLASTS out of the headphones (multiple sources tried, even happens with system notification sounds). This only happens with wired headphones and never with Bluetooth. I had this happen to me once for less than a half a second and my ears were persistently ringing for about 3+ hours after this and I am certain that it damaged my hearing to a small degree. Because of this I no longer trust to use any headphones with the phone and this is a huge bummer because I use wired headphones A LOT.
I have tried to factory reset the phone several times already and the issue persists through without any restoring of anything during setup (in fact it won't recognize the backup that it created the day before the factory reset), but the issue is still present. I contacted Asus customer support (for which lets just say I have strong feelings on) and explained the issue and they want me to RMA the phone for a hardware issue.
I really do not wish to do this as this means I will have to either switch phones a few times which is always incredibly time consuming or be without a phone for an estimated period of up to 10 days if I do the RMA. I also disagree that this is a hardware issue because of two things: 1) if it were a hardware issue then I would think that the problem would be constant and not happen just once after each reboot and I would think that doing something in the software, i.e. a reboot, wouldn't consistently recreate the problem. Thus I am trying to find a way to "restore" the operating system of this device to see if I can solve what I believe to be a software issue that shouldn't require any RMA.
I have seen that posts that linked official files from Asus before, such as the "AsusUnlock_1.0.0.7_210127_fulldpi.apk" found in the OP of the "Install any custom ROM on ROG Phone 5 / 5s (GSI)" thread here in this very forum. Is anyone aware of any officially sourced files for stock software/firmware for this phone and a process through which I could reinstall it?
I am also open to thoughts and other possible options to consider.
Also I will give bonus points to anyone who can help me figure out how to fix the issue where my Google backup by this very same phone won't restore its own Google backup when going through the setup and can help me restore it. It does recognize a different Google backup for a tablet that is set up for my child to use, so it is not an issue with the restore being completely broken.
Thanks in advance for anyone willing to try and lend a hand.
Hi, here you can find stock firmwares make sure you got for right region.
ROG Phone 5s Pro | Gaming Phones｜ROG - Republic of Gamers｜ROG Global
Fueled for winning by the latest Qualcomm® Snapdragon® 888+ 5G mobile platform, ROG Phone 5s Pro launches your mobile gaming experience into the next dimension. With an unbelievably responsive 360 Hz native touch-sampling rate, the 144 Hz / 1 ms display brings you the smoothest ever viewing...
rog.asus.com
Yeah, just for additional info for anyone who finds this. I've also been working with ASUS customer support. I was given two links on flashing official firmware:
Unofficial guide on flashing - https://www.asus.com/support/FAQ/1009748/
Official firmware images - https://rog.asus.com/phones/rog-phone-5s-pro-model/helpdesk_bios (same as previous comment above; thanks Teddy)
When I asked why my version is newer than any they currently have listed on the site I was told that it "could be a preview release given directly by Google" (I doubt this as this appeared as an official OTA by Asus that had very specific patch notes to this phone in it) and that because my version is newer than any listed on their site would result in trouble if I tried to flash the newest version listed, but an older firmware than what is currently installed and that I should still just RMA my phone.
For reference my current firmware is RKQ1.210303.002.WW_Phone-18.1220.2201.186 and the latest firmware listed on their site at the time of this writing is WW-18.1220.2111.164.
Great phone (aside from the hearing damage), but utterly useless support.
Still open to thoughts and ideas though if anyone still has any.
You can "downgrade" your firmware by doing a RAW flash directly to version you need OR to any lower version and then install the official ASUS version you want manually. Also need to disable OTA updates to avoid being updated to the latest automatically.
Having the device checked for hardware issues is probably the best idea however.
Andrologic said:
You can "downgrade" your firmware by doing a RAW flash directly to version you need OR to any lower version and then install the official ASUS version you want manually. Also need to disable OTA updates to avoid being updated to the latest automatically.
Having the device checked for hardware issues is probably the best idea however.
Click to expand...
Click to collapse
Could you provide more info on this "downgrade" via "a RAW flash"? Is there a guide or something that will give more info about this?
I think I might be screwed though for the RMA. Customer service says apparently its a Taiwan version and cannot be serviced in the USA and has to be sent to via Taiwan RMA and the page they gave me seems to indicate there are no service centers for ROG Phones; see https://www.asus.com/support/service-center/taiwan#.
Short rant is that I literally spent hours and I mean HOURS (if not possibly days) of my time with Asus customer service and searching online trying to find a US version with US warranty and ultimately getting nowhere and deciding to go with the one I have now. Four months in to a $1700 phone and basically I am stuck with a dangerous headphone jack and no option to fix it other than maybe what you mentioned, Andrologic.
Today has not been kind.
ChrisMills83 said:
Could you provide more info on this "downgrade" via "a RAW flash"? Is there a guide or something that will give more info about this?
I think I might be screwed though for the RMA. Customer service says apparently its a Taiwan version and cannot be serviced in the USA and has to be sent to via Taiwan RMA and the page they gave me seems to indicate there are no service centers for ROG Phones; see https://www.asus.com/support/service-center/taiwan#.
Short rant is that I literally spent hours and I mean HOURS (if not possibly days) of my time with Asus customer service and searching online trying to find a US version with US warranty and ultimately getting nowhere and deciding to go with the one I have now. Four months in to a $1700 phone and basically I am stuck with a dangerous headphone jack and no option to fix it other than maybe what you mentioned, Andrologic.
Today has not been kind.
Click to expand...
Click to collapse
There are links to download RAW images along with guides in the help thread pinned to the top of this forum. You should find what you need there. The RAW's come include flash scripts that does it all for you.
Just curious for opinions while this thread is still going:
Does anyone lean towards my issue being a hardware problem or something else (and if you could be specific and suggest something for me to try about it)?
The reason why I ask is because I personally feel like this is an issue with when the headphone jack initializes output or something because it only ever blasts audio after a reboot and I any audio plays. After it stops and plays again the levels seems to return to normal. I can also reliably make this happen the same way every single time. Finally (and somewhat conspiratorially), the update I installed just before this started to happen had patch notes that included "optimized audio parameters."
My appreciation in advance for any thoughts and insights.