Related
For some reason my phone just started having an issue where once it is turned off, even with battery charge remaining, it will not turn back on until i pull the battery and put it back in.
I figured it may have something to do with the custom ROM so I tried loading the backup of my stock ROM and the problem still persists.
Is anyone else having this issue?
I also have this problem...started the thread here http://forum.xda-developers.com/showthread.php?t=1154433
There are other few people who have stated the same with them too.
I went to the service center yesterday and they told me its the faulty battery and new battery is on its way... BUT they are blatantly lying..because before using the stock battery i had used TWO chichitec and then also the same problem occurred...so i went back to the stock battery thinking maybe these extended batteries are fake...however after 15 days the same thing happened with stock.
I am using stock ROM with S-off...no hanky panky stuff to let them say that i violated anything.
I think its a hardware issue which they are refusing to accept at present. Maybe when the new battery faults then they would check the same.
Sometimes it is very frustrating and embarrassing also.
Thanks for the reply. I knew I couldn't be the only one with this issue. Luckily I turn my phone off once every couple weeks so it really isn't a huge deal to me. But between this and the touch screen acting up I'm really starting to miss my rock solid MT4G.
Just an update. After switching to the Senseless Extreme rom my phone seems to have fixed itself.
Have you tried flashing back to stock and seeing if the issue is resolved still? Maybe it was a corruption issue.
Although if you like Senseless then just stick with that.
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
Hm, keep me posted on what you find out. Mine seems to be just fine for now. But I'll see if the problem returns in a few days.
And, Termic - I am loving the senseless rom. I forgot how much I love pure Gingerbread. I'll be sticking with this one for sure.
diosys said:
I am on stock but still facing this problem...I doubt this is related to software somehow...Otherwise on pressing the power button the phone would have restarted... I sincerely believe this to be a hardware glitch because the power completely shuts down and the current stops flowing from the battery to the hardware.. For me it happens sometimes in 20 days and sometimes (very recently) happened on two consecutive days.
I have also ordered another SIM (of same carrier) just to rule out that possibility also that my SIM card is old (have been using it for 7 years now)
Click to expand...
Click to collapse
You are right, it is a hardware problem, I solved it by buying another battery. Everything is perfect now.
P.S. get a higher mAh battery, I got Anker and I'm very happy with
Buddy have tried Chichitec batteries and then also had the same problem...AND not one but TWO Chichtec batteries... both same result...
Hi, been away from the forum, as i have just got back from holiday
i am having a prblem with my desire.. i went to florida, left my phone at the theme parks, desire s, zte blade, ipod touch in the car for 8 hours in around 30-40 degrees. since then, my desire s has been faulty.
my touch, and zte work fine, but my desire has a major problem now. it works normal in use, but when i lock it and put it into sleep mode, when i try to unlock it , it will start up the whole phone again. basically, it powers off on its on randomly in sleep mode.
The problem is really annoying. it is also very common on the desire hd..
http://www.google.co.uk/search?sour...360GB360&q=htc+desire+hd+randomly+turning+off
Im running leedroid port from dhd. i thought the rom was the problem, but it isnt. i flashed other roms, hydrogen, but the problem still exists. shoud i test the stock unrooted ROM?
i dont think it is a software fault anyweay. the phone was working fine for 2 weeks running leedroid, then suddenly i have the problem now.
i have emailed htc, and awating a reply now. so will i need to get it repaired? or replaced as a faulty unit?
Hmm.....does sound like the heat has done it in....damn!
Although there are plenty of other countries where the temp is close to this all the time, you would have thought....
Try installing close to stock ROM with no apps installed, (Yes perform wipe). I'd suggest installing battery moniotr widget and get iot to log full details (including apps), force log in sleep mode so that you can at least see when it dies and what temp it's at when it does and what apps are running at the time.
Although does sound like warranty return issue (at least this way you get a new motherboard and possibly even a new device)...(you might want to check the recommended running temp levels in the warranty book first - just so that you get your story straight)
Positive note: at least its still functioning so that you can re-install RUU etc and mask S-OFF before returning it?
ps
Mines done this a couple of time over the last few months...although I always figured that I've hit the buttons in my pocket?
ben_pyett said:
Hmm.....does sound like the heat has done it in....damn!
Although there are plenty of other countries where the temp is close to this all the time, you would have thought....
Try installing close to stock ROM with no apps installed, (Yes perform wipe). I'd suggest installing battery moniotr widget and get iot to log full details (including apps), force log in sleep mode so that you can at least see when it dies and what temp it's at when it does and what apps are running at the time.
Although does sound like warranty return issue (at least this way you get a new motherboard and possibly even a new device)...(you might want to check the recommended running temp levels in the warranty book first - just so that you get your story straight)
Positive note: at least its still functioning so that you can re-install RUU etc and mask S-OFF before returning it?
ps
Mines done this a couple of time over the last few months...although I always figured that I've hit the buttons in my pocket?
Click to expand...
Click to collapse
Cheers Ben! Love how your always here to help!
I'll try installing battery monitor widget , and go back to stock, s-on
So do you think it was the heat that damaged the phone? My ipod touch and zte blade were left in the car, but they work 100% fine
I've checked the warranty thingy, it says do not expose battery to 60 degrees or higher.
But to be honest, I dot really know how hot it could get in the car... Florida is very hot!
I'm just waiting for a reply from HTC now
The phone works fine everywhere else, its just this problem.. I tried cooling the phone by switching it off and taking the battery out, and leaving it for an hour.
The thing with this problem, is that it is entirely random! It sometimes last ages in standby before the problems occur, or within 10 minutes.
How can I prove it to HTC??
I wouldn't worry too much about your phone doing the same once in a few months or so
Mine is happening at least 6 times a day!!
I'll try to keep the thread updated to how it all goes
Cheers Ben
Sent from my HTC Desire S using XDA Premium App
olyloh6696 said:
Cheers Ben! Love how your always here to help!
I'll try installing battery monitor widget , and go back to stock, s-on
So do you think it was the heat that damaged the phone? My ipod touch and zte blade were left in the car, but they work 100% fine
I've checked the warranty thingy, it says do not expose battery to 60 degrees or higher.
But to be honest, I dot really know how hot it could get in the car... Florida is very hot!
I'm just waiting for a reply from HTC now
The phone works fine everywhere else, its just this problem.. I tried cooling the phone by switching it off and taking the battery out, and leaving it for an hour.
The thing with this problem, is that it is entirely random! It sometimes last ages in standby before the problems occur, or within 10 minutes.
How can I prove it to HTC??
I wouldn't worry too much about your phone doing the same once in a few months or so
Mine is happening at least 6 times a day!!
I'll try to keep the thread updated to how it all goes
Cheers Ben
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Hello,
Could have been the heat, but could simply be a faulty motherboard....either way a new device might be a good thing, 1/2 way through your warranty period.
Don't know how hot it gets in cars in Florida....but I know that it can kill pets let alone phones!
Cheers, not worried about my phone, just trying to relate that's all
You're just going to be have to forcefull in your email and exaggerate...even
best of luck
ben_pyett said:
Hello,
Could have been the heat, but could simply be a faulty motherboard....either way a new device might be a good thing, 1/2 way through your warranty period.
Don't know how hot it gets in cars in Florida....but I know that it can kill pets let alone phones!
Cheers, not worried about my phone, just trying to relate that's all
You're just going to be have to forcefull in your email and exaggerate...even
best of luck
Click to expand...
Click to collapse
Yeh thanks I think it must be the heat that damaged the phone; it was working perfectly before for the last 3weeks!
My phone is just a month old now
Hopefully they just send me a new phone
I tried to act pleading in the email, but I did not mention anythig about leavig it in heat or the car. I just said it keeps crashing on me...
Hopefully I get a reply soon tommorow!
Sent from my HTC Desire S using XDA Premium App
Though my phone was not left anywhere where temp was extreme, mine is also doing this since this week,, Also a few months old and I blame the apps installed . I ahd battery monitor and suspected just that prog..
I have not yet gone to a clean rom yet but selectively remove apps till I find improvement....
Meaning there are others with the same problem !
olyloh6696 said:
Hi, been away from the forum, as i have just got back from holiday
i am having a prblem with my desire.. i went to florida, left my phone at the theme parks, desire s, zte blade, ipod touch in the car for 8 hours in around 30-40 degrees. since then, my desire s has been faulty.
my touch, and zte work fine, but my desire has a major problem now. it works normal in use, but when i lock it and put it into sleep mode, when i try to unlock it , it will start up the whole phone again. basically, it powers off on its on randomly in sleep mode.
The problem is really annoying. it is also very common on the desire hd..
http://www.google.co.uk/search?sour...360GB360&q=htc+desire+hd+randomly+turning+off
Im running leedroid port from dhd. i thought the rom was the problem, but it isnt. i flashed other roms, hydrogen, but the problem still exists. shoud i test the stock unrooted ROM?
i dont think it is a software fault anyweay. the phone was working fine for 2 weeks running leedroid, then suddenly i have the problem now.
i have emailed htc, and awating a reply now. so will i need to get it repaired? or replaced as a faulty unit?
Click to expand...
Click to collapse
A2Z said:
Though my phone was not left anywhere where temp was extreme, mine is also doing this since this week,, Also a few months old and I blame the apps installed . I ahd battery monitor and suspected just that prog..
I have not yet gone to a clean rom yet but selectively remove apps till I find improvement....
Meaning there are others with the same problem !
Click to expand...
Click to collapse
Yeh, some of them have the same problem after a couple if weeks old (not exposed to heat or anything) what causes this problem?
How often do u have this problem??
My old Nokia 5230 has the same problem
Mine has the same problem and has never been exposed to extreme heat. I think the power button is faulty and after some use it get stuck some times and closes the phone down. I started pressing the button with less force and the random power downs stopped happening.
What happened? I have not found a relationship yet. It seems random too me so far. If it happens once more i will go to factory default plain htc stock rom (i have not fiddled with the device or rom)
If it then happens as well i know enough. I will see and report me experience in due time.
Btw its android 2.3.3 build 1.47.401.4
Sent from my HTC Desire S using XDA App
A2Z said:
What happened? I have not found a relationship yet. It seems random too me so far. If it happens once more i will go to factory default plain htc stock rom (i have not fiddled with the device or rom)
If it then happens as well i know enough. I will see and report me experience in due time.
Btw its android 2.3.3 build 1.47.401.4
Sent from my HTC Desire S using XDA App
Click to expand...
Click to collapse
To be honest, I think its more of a hardware problem!
My phone was running fine on stock and custom roms for 3 weeks, then it just started last week when I left my phone in the car
A lot if desire hd users had the same issue as us!
I'm awaiting a reply from HTC now
Will update on what they say.
the heat probably was the culprit
my phone reaches around 45c at times due to the high outside temperature here,but i don't have any problems so i guess yours was heated more
but if you can, try changing the battery it may help
Random shutdown
I also suffered from this. A new Radio + ROM + cleaning some apps has solved the problem.
Thanks for the replies everyone!
I received the following e-mail of HTC today:
Dear Oliver Loh,
Thank you for contacting HTC regarding your HTC Device.
I understand that you are currently experiencing difficulties with rebooting and random restarts.
I believe that the reason for this is because of a hardware issue.
In order to rectify this I would like you to perform the following actions:
) Make sure your device is fully up to date:
Menu - settings - about phone - system software update - tick box - check now.
) If possible test the device with or without a (new) battery, SIM, SD card.
To assist you further I have attached links to the HTC Support Site which will enable you to work through the above step by step:
http://www.htc.com/uk/support.aspx
Once the above has been completed you may be required to do a factory reset, for your convenience I have detailed the steps below:
) Restarting or factory resetting your phone:
Restarting your phone (soft reset):
If your phone is running slower than normal, an application is not performing properly, or your phone becomes unresponsive, try restarting your phone and see if that helps solve the problem.
Please remove the battery, wait for a few seconds, reinsert the battery, and then turn the phone on.
Performing a factory reset (hard reset):
Note: Factory reset will not remove the data and files that are in your phone’s microSD card.
Factory reset is not a step to be taken lightly. It will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a factory reset.
Performing a factory reset via settings
Performing a factory reset using phone buttons:
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE or (Factory Reset), and then press POWER.
4. Press VOLUME UP to start the factory reset.
Should the above solution not resolve your query please can you confirm the following and reply to me:
1) Has the device been recently updated/upgraded or changed:?
2) Has a new application been recently downloaded:?
3) Please can you turn off all applications and UN-install any which are unessential, As they may be causing issues:?
4) What have you already done/tried to troubleshoot your issue/s:?
5) When did your issue/s occur or re occur:?
6) Is you device or applications fully up to date:?
Should the above fail to restore your device to full working order, the device (MAY) need to be sent for repair.
I hope that this information meets with your requirements, should you have any further questions please do not hesitate to contact us again.
If this response has resolved your query, and you have no further questions please close this ticket by following the link below. Upon closure of the ticket you will be invited to complete our Customer Satisfaction Survey which should take no more than 1 minute to complete.
To send a reply to this message or let me know I have successfully answered your question log in to our ContactUs site using your email address and your ticket number xxxxxxxxxxxxxxxxxxx.
Sincerely,
Robert
HTC
Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
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We are unable to receive replies to this email account. Please visit us at htc.com if you have any questions or need further assistance.CONFIDENTIALITY NOTE : The information in this e-mail is confidential and privileged; it is intended for use solely by the individual or entity named as the recipient hereof. Disclosure, copying, distribution, or use of the contents of this e-mail by persons other than the intended recipient is strictly prohibited and may violate applicable laws. If you have received this e-mail in error, please delete the original message and notify us by return email or collect call immediately. Thank you. HTC Corporation
Click to expand...
Click to collapse
And today i can confirm the problem has occured 8 times today. Now it can do the problem up to 3 times in a row, when the device is in use.
It happened this morning 3 times, 2 in the afternoon, and as i am typing now, i just booted into recovery and the phone crashed on me twice at the recovery screen.
I will reply to HTC and tell them i have the stock rom etc, and will s-on my device and send it for repair soon hopefully
So what's your uptime since you changed??
rotem said:
I also suffered from this. A new Radio + ROM + cleaning some apps has solved the problem.
Click to expand...
Click to collapse
If the problem persists through multiple ROMs, it definitely sounds like a hardware problem. I'd return it to stock and have it sent in for repair under warranty.
Haven't read all replies... but this is a well-known battery fault (and isn't necessarily triggered by either heat or humidity... it is most commonly a manufacturing defect).
My very first HTC Desire S handset had almost exactly the same issue, only the battery from that handset would power off the phone only when the GSM picked up a signal (I.E.... you get reception, but the phone kills itself instantly. No reception, phone ran fine).
O2 replaced the entire thing under warranty (but I sneakily kept the battery to prove my theory). I placed that battery into my replacement handset, and behold.... EXACTLY the same thing!
Put the new battery in, everything works perfectly.
Bottom line: don't replace the phone, just replace the battery!
LaKraven said:
Haven't read all replies... but this is a well-known battery fault (and isn't necessarily triggered by either heat or humidity... it is most commonly a manufacturing defect).
My very first HTC Desire S handset had almost exactly the same issue, only the battery from that handset would power off the phone only when the GSM picked up a signal (I.E.... you get reception, but the phone kills itself instantly. No reception, phone ran fine).
O2 replaced the entire thing under warranty (but I sneakily kept the battery to prove my theory). I placed that battery into my replacement handset, and behold.... EXACTLY the same thing!
Put the new battery in, everything works perfectly.
Bottom line: don't replace the phone, just replace the battery!
Click to expand...
Click to collapse
Hmm.. it does make a bit more sense that the heat could have affected the battery rather than the phone itself.
The battery is probably unable to run under low power that is used when put in sleep mode so it just cuts itself out altogether.
My hypothesis...
i have the exact problem!!
i thought i was the only one... mine turns off at least 3-4 times a day for no apparent reason.
at first, i thought it was the heat during the summer.. but now that the temperature is getting milder i dont really think thats the cause.
sometimes when i place it on the desk and i tap it or just bump it hard enough it'll turn off.
i think its more of a hardware problem then software.
Julzx said:
i have the exact problem!!
i thought i was the only one... mine turns off at least 3-4 times a day for no apparent reason.
at first, i thought it was the heat during the summer.. but now that the temperature is getting milder i dont really think thats the cause.
sometimes when i place it on the desk and i tap it or just bump it hard enough it'll turn off.
i think its more of a hardware problem then software.
Click to expand...
Click to collapse
That's sounds like a bad battery connection, I'd take it back under warranty {if possible} as the chance of a fried eMMC chip must be high!
Hi, I have searched all over this forum and Google, and tried every solution on offer, but to no avail. My last resort before condemning the phone is to see if anyone has any bright ideas.
Basically every time I flash a new ROM the phone is fine for a couple of days, then it starts switching off randomly this gets more frequent over the next couple of weeks, until it becomes unusable. I have tried different Sim cards, different sd cards, no sd card at all. Complete wipe of everything including sd card. Running with no apps and everything stock except signing into Google. I have tried sense roms and non sense based roms on ginger bread and ics. Everything works fine except for this problem. I feel it's not a hardwear problem due to it being ok for a few days after new flash.
My current ROM is the stock ruu, which is on its way to getting bad again after flashing it last weekend. I received the small update to the settings today which added the missing 3rd party app option, it hasn't switched off since then, but then it had only been a few hours, I am not hopeful!
I haven't tried a new battery as the battery life seems fine, and it turns off sometimes when sat on the desk, so not a loose connection or anything also the way it gets worse in time after a fresh install. Have tried the setting network to gsm only and other network options, but no luck.
I really hope someone can suggest something as I love this phone, but it is pretty useless to me, I use it for phone calls at work a lot and as it is have no idea if it is off or on in my pocket.
Cheers in advance for any help
Tom
Oh yeah, I bought the phone second hand so a return to get it fixed isn't really an option
Ok when you boot into the Hboot screen does it say S-off or does it still say S-on. If it still says S-on then the previous owner probably used HTC Dev to unlock the bootloader and not Revolutionary. If this is the case then click on the link in my signature that says "S-off explained". Maybe this will shed some light on things and maybe it will help you fix your issue. But do not just rule out a hardware issue as bad NAND blocks can cause this same issue sometimes.
Hi, i had the same problem and bought a new battery. Since the battery change everything is working and had no rnd turn off since then.
Cheers for the replies.
I got S-OFF on the phone, as far as I remember via revolutionary. It says Pyramid pvt ship s-off rl. With locked at the top, as far as I can tell from reading this is normal?
I really hope its not something inside the phone that I can do nothing about, would be an expensive mess for me to find myself in!
I will try ordering an ankar battery, they seem cheap, and worth it any way, if it solves my problem, then even better.
Cheers for both your replies, I will continue the hunt.
i have the same problem...but when i torn on the phone the battery are drasticaly down!
i have a S-ON Sensation with stock Gingerbread
Photo
https://www.facebook.com/photo.php?fbid=3606553412294&set=p.3606553412294&type=1&theater
I've got a similar problem, I'm S-ON, ICS Vodafone but it was happening before the update too.
It seems much more likely to happen for me when on lower battery levels, and something like the camera flash firing will often turn it straight off.
As mentioned above when it comes back on the battery level is way down on what it was/should be. It also seems more likely to occur after it's happened once in a day and sometimes I'll only get halfway through unlocking the phone before it turns straight off again.
It never happens while charging - pulling the battery and reinserting it after a restart seems to make it more reliable and makes the correct battery level come back up.
Seems to me like it may be a battery issue but as I'm having some other issues too I'm sending it back to HTC and going to see what they say/do, if I get it back and still have problems I'll buy an Anker.
Its a battery problem guys. Glad Im not the only one.
See my problems here - http://forum.xda-developers.com/showthread.php?t=1604924
But after some scouting around its a battery fault. Cant wait to order a new batt this week. Phone is driving me crazy
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Tombon26 said:
I got my new battery yesterday. So we shall see how it goes. Only time will tell. It will be nice to get a bit more out of the battery as a bonus. Fingers crossed, I shall keep people posted for future reference.
Cheers all
Click to expand...
Click to collapse
id u try to calibrate ur battery after flashing the new rom.?
Try the calibration charge ur phone for 5 H's continous without intrabtion even it shows u that it's full charged donot unblog it from charging cost green lite is fake after that do battery status wipe from battery calibration application from market then use ur mobile till 0% then do full charge again like 1st time after 3to4time you'll see the deffrence thanks to mike1986 for helping
hit thanks If u like it ..
Sent from my Sensation using XDA
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
lifeisfaked said:
I had this problem but came to the conclusion that it was the SIM rather than the battery - ran the phone for a day or two without a SIM and it never shut down, then when I reinserted the SIM (and took more care to ensure it was correctly inserted) I haven't had the problem since.
Might be worth looking at?
Click to expand...
Click to collapse
so how i agree with u , coz i tried this 1 when my phone was shutting down 10 time an hour and it didn't shut down but the battery drain still there until i did the battery calibration thing & it's ok now..
yeah I don't think the power off thing has anything to do with battery drain, but often the battery readout will stabilise after a few charges and discharges - after resetting battery stats the readout can often be a bit erratic.
It might be.right.. but he Still have a battery drain issue he must calibrate the battery. Tucker to hit thanks
Sent from my Sensation using XDA
Will try the sim thing, but my battery is comletely goosed.
Tells me I have 40% and then shuts down. Restart and its saying empty
hey for those of you using ICS Rom's make sure you have updated your Firmware/Bootloader to the newest version. I was having the same problem with my phone for the last week. Would randomly shut off even if battery was 60 percent and then start into bootloop with random battery percentages shown. Someone on the Insertcoin Sense 4 thread suggested I update my Bootloader and it seems to have fixed my problem.
Link to upgrade firmware is:
http://forum.xda-developers.com/showthread.php?t=1459767
Make sure you download the latest one (3.32)
UPDATE: Problem hasn't been solved...just took a while for it to return. Not sure what's wrong and I'm really annoyed that I can't figure it out. Kinda disappointed that the new battery hasn't fixed your phone Tombon26, I was just about to go buy a new battery myself. Really hope someone can help with this.
So a new battery hasn't cured the problem. Will try the calibration, although I have done it before, but can't remember if it was before my problems.
I am a bit confused by the upgrading firmware because I have the official HTC ruu on my phone, which I thought was the newest of everything, and haven't rooted the phone since, so I thought this would make the phone as close to stock as possible without s-on.
As far as I can tell my battery doesn't randomly jump down after it switches off. Not sure if this is a good sign or not!
So frustrating the whole thing.
Cheers for peoples contributions
Sent from my HTC Sensation Z710e using XDA
Just ordered a new anker 1900 battery, should hopefully have it early next week
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Kurisu87 said:
with your phone being s-off, have you not tried a totally different rom like arhd or lee droid?
Click to expand...
Click to collapse
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
DjLukeW said:
I have, makes no difference. Tired the sim thing yesterday and no crashes what so ever. But the battery is still playing up. I need a new one anyways, so its worth the £7.99 for new one
Click to expand...
Click to collapse
Yeah buy a new battery glad I sorted the crashes though!
Sent from my Sensation using xda premium
Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down. I thought it was because the rom was not stable enough so I flashed CM9. On CM9 the phone would shut off every five minutes it was that bad. I then installed Miktouch 0.7 and the shutdowns for the most part stopped. The phone will shut down now and again and it always shuts down after I use youtube for 10+ minutes or use the camera for several minutes.
I tried to revert to stock and see if that fixed anything but when I boot into the bootloader it looks for PG59IMG and says no image found and nothing happens. I got the PG59IMG from this thread: http://forum.xda-developers.com/showthread.php?t=1878329
Any help is appreciated.
I swear it sounds mechanical...maybe battery related. Just starting out of the blue like that and it being cross ROM and all. It should just flash that file automatically from hboot though. Are you sure you copied the file to the root of your SD card? Did you relock your bootloader with *fastboot oem lock* before running it? Sometimes it doesn't like it if the usb cable is still plugged in. (for some weird reason) If you're still S-On, did you flast the boot.img file thru adb with *fastboot flash boot boot.img* after flashing your ROM?
Oh yeah, you won't be able to flash that PG59IMG if it is newer than the hboot version listed in your bootloader right now. That is until you get S-Off with the wire trick.
Check some of that stuff out & get back to us.
I agree it sounds mechanical, most likely a bad battery.
I confronted similar behavior over the weekend and a testing with a new battery allowed me to point a finger at an older, aftermarket battery as causing the shutdowns.
Sorry for the delay in the reply - real life got in the way.
I thought it was also mechanical but the shut downs are MUCH less frequent in Miktouch than on ICS roms so I thought it may have to do partially with the software.
I'm S-off, used the revolutionary method years ago. Never issued the "fastboot oem lock" command and I've never done anything related to fastboot. The stock image was in the root of the sd card.
When the phone does shut down it doesn't matter if take out the battery or do anything else, I can't get the phone to start back up until 20 mins later or so. The phone will certainly shut down if I use the camera or use youtube so if there is a way I can grab a log or something that could help let me know
I've had very similar issues, since installing a CM 10 alpha, and now on 10.1. The first couple weeks when I first rooted/flashed CM 10 were fine, but then it started rebooting one day, and never has stopped. Stock battery, no reboots prior to that, S-On, flashed the boot.img for each rom, and it's doing this with both CM 10 and CM 10.1. Does that also sound like battery, since it's the stock battery which has always worked fine? Also, it seems heat/intensity related - if I'm playing a game, using GPS, or talking a long time, that's when it tends to happen, and then it tends to happen right at/near the lock screen for a while after that until it's cooled down (perhaps that screams battery, but since it always restarts fine/has power I would have guessed it had to do with the processor or kernel). Thanks in advance for any advice!
Could be the battery...
I agree with the other posters. I had the experience of lots of random reboots a while back when I was working my way through sverhagen's 9.1r3+ ROMs. But, it just turned out that my stock battery had given up the ghost. Swapping to one of the gold batteries fixed the problem. I tried the stock battery in the interim for a brief stint and switched back to the gold, as the stock battery still caused random reboots. So maybe its time for a battery refresher
Faizt20 said:
Everything was fine on the phone until I tried out AOKP 4.2.2 alpha 2 a week ago, When I had the rom installed the phone would randomly shut down....
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Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!
presin16 said:
Thanks, guys, I just ordered a battery, when it gets here I'll confirm whether that fixed it or not. Much appreciated, didn't realize batteries could go wonky in that way!
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Yeah....the little suckers are on a power trip I think.
i've been having some shut down issues for a while, on different ROMs so I don't think it's that. whenever i'm using it i don't have any issues (unless it's a known ROM thing, that's separate). even during the day when i'm not using it, it hasn't shut down or anything. the issue is that a lot of times when i wake up, i find that the phone has been shut down. i charge it overnight. so, my best guess is that i should stop doing that, maybe the battery is bad, it can't handle that for that long?
idk any ideas would be helpful. i'm considering buying a gold battery anyway
Did you try the new Battery ?
I was have random shutdown and lockup problems. The phone would lock with a blank screen and I'd have to pull the battery to get it back.
Am running SilverL's CM 10.1. I might be a coincidence, but I backed off on the aggressiveness of the CPU settings (in the performance menu) and the problem went away.
I'm currently running a min/max = 128/1242.
I'm trying not to post a new thread so I'll post my very similar problem.
I got this phone about a year ago. I put Miktouch on it and was experiencing random shut downs all the time. I believe I posted on here and I can't remember the responses. As the mytouch q kinda sucks and I want a solid phone. I gave it another attempt this time with CM 9.1.0. When I used the camera once it shut down and restarted I think. Then I got a solid few days before it started going wanky again. Today alone I've had like 5 restarts. From what I've searched around it seems the problem here is the battery? This is stock battery and I got the phone used off ebay. I think I used stock rom like a week before rooting and putting Miktouch on it.
edit: For some odd reason my background also changed. Charged the phone backup. It turned off again.
If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.
WeekendsR2Short said:
If you've flashed any ROMs here to the MyTouch Q then that's your problem. It isn't this phone. These forums are for the HTC MyTouch 4G Slide. A much more powerful phone with a different manufacturer & motherboard. If you have S-Off go to their forums, wipe...wipe...wipe & reflash one of their ROMs. You're lucky you're not bricked.
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I know. I'm talking about two different phones in the same post. I bought this phone (Mytouch 4g Slide) last summer but shortly started having problems. As I didn't want to deal with it I went back to my slowly dying touchscreen on my G2. When that finally died (touchscreen) I just bought a mytouch q as I wanted a phone that worked. This was my first new phone in a long time.
I am NOT trying to install any roms for the MyTouch Q on the MT4GS or the other way around.
S-OFF should be off on the 4G slide. Pretty sure my mytouch Q is still rooted though. It sucked at running CM 9
Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.
WeekendsR2Short said:
Sorry. Somehow I got confused. That being the case, it sure does sound like some type of a hardware issue instead of a software one.
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Yeah, from what I read it could be a battery problem. Going to go with this Anker battery as its the only reliable battery I can find that doesn't cost an arm and a leg.
Anker Battery
Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium
demkantor said:
Yeah I'd start with a new battery myself, either a new OEM or an anker, both are cheap on eBay. Also look for a post where me and weekends were discussing the emmc of this phone, bear in mind I have zero proof, but I got a suspicion there may be multiples they put in here and some worse than others.
If the battery won't work then I would repartition the whole dang thing, either by returning to stock and the rerooting and resoff, or by at least flashing the same bootloader on top of the one you currently have.
Just some ideas, but if you want a better idea of what's causing your issue, pull a logcat
Sent from my Nexus 7 using xda premium
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I have a theory of whats causing it. If I extensively use the phone the battery warms up which gets to the point it shuts down. Thus if the battery is still too warm and I turn the phone on then it will just keep shutting down. Of course I can't do this until I'm home for the day as I'm out and about this weekend.
edit:
I used the Revolutionary way to turn s-off which is permanent.
I get random shut downs constantly. Usually atleast 3-4 times a day. It's pretty nerve racking. I honestly don't think it's the battery, I've experienced this issue on three different batteries and it happened on all of them. It's not ROM related either as I've tried probably 15 different ROMs (stock based, ICS, JB) and they all have this issue.
My buddy who has a Sensation also has this issue on his phone. Maybe it's a problem for that phone too since they are pretty similar?
Hi guys,
I have a problem that I've never seen or heard of before. So here is the situation:
Power button didn't work, so RMA'd phone. Got different phone back and instantly rooted/installed custom rom. Didn't notice anything until a month later. My phone would randomly just lag out and the wifi would stop. It would still show connected and that there was uploading activity, but that is all. When I clicked it to disable, nothing would happened. I would have to restart the phone, disable it for a while then re-enable it. I though it was the rom so I switched. Noticed the same thing is happening. I decided to play around with my sim, so I took it out and then put it back in, and it somehow fixed the problem. So I was assuming it was the sim causing the problem. Worked perfect for a week then started happening again. I did the thing with the sim and it didn't work this time. I still have the problem now.
Basically, my wifi would just stop working, when I click on it the phone lags out and freezes. I have to restart the phone and it will work. Sometimes Itll work for a full day then all of a sudden just stop. Sometimes it happens just a few minutes after restarting. I mostly find that it happens when the battery is less than 20%. Right now I am running stock LP, locked bootloader. I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
s.hack said:
I was supposed to send it in but they wouldn't accept it because I was 6 days over my warranty. So I'm not sure if I was send a faulty phone and now I'm stuck with it?
LG said I would be charged $150 flat rate for them to fix it which sucks. I'd rather just get a new phone and stay away from LG in the future.
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You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
s.hack said:
Any suggestions? Also this was happening on KK at first then I tried LP Roms and same thing. I have never flashed any radio since I got the phone, could this be a possible solution?
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Try a different radio version. If it doesn't change anything then you have a hardware problem.
Elluel said:
You would get the same reply from pretty much any company, once it is over the warranty period then it is over the warranty period, this is no reason to "stay away from LG". Most charge a flat rate since they're likely to simply do a motherboard/whatever board swap if the fault is to do with internal components, as it is much easier/cheaper for them to do this compared to diagnosing and repairing/replacing things individually.
Try a different radio version. If it doesn't change anything then you have a hardware problem.
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The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
s.hack said:
The only reason I said I would stay away is because it seems that I sent in my phone with a problem only to receive another one with a different problem. I'll try the radios tonight, hopefully it works.
Thanks, I'll keep you guys posted.
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You mentioned that you only ran into issues after a month. During that month a hardware issue could have possibly developed and the device was fine when you initially received it.
Known LP bug.. Thats why i still stay with kk
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