Related
Well for some reason my phone has just lost internet connection, still shows an H but doesnt sync with anything, cant send emails, cant go on the web, wont even download the correct time...hopefully its some sort of network issue or something but i doubt it...kind of frustrating, hopefully just a small hiccup
edit:
after 5 resets or so it finally came back at around 5pm yesterday
worked great through the night, then this morning no connection again, every once in a while it will connect for about 10 seconds but at speeds of about 100kbs, its been about 3 hrs since its gone down. Talked to my gf who also got the phone yesterday, hers works perfectly
Ill wait until the red one comes into a store and ill either replace this one with a red one or a black one
Just did a factory reset, still no connection, the guy forced me onto a new sim card, i wonder if that may be it
Yeah, I had to get a new SIM card too even though the one I had worked perfectly fine in my Nexus and then in my G2.
When the guy first put it in, I had no data connection at all. It took a few restarts and a bit of time on the charger until I had a solid data connection.
what wierd is mine was working perfectly for the first couple hrs but havent been able to get it to connect since, when it first turns on it says "limited service" and doesnt even find a phone signal for a while...i think this one is going back unless something happens in the next 2 hrs before i get out of work
On network provider click on apn and delete the one undwr t mobile ..start with a t I forgot. Lol. After that select the t mobile on top and done
Sent from my HTC Glacier using Tapatalk
yeah already did that a few times, ill let it just sit for a while and see if anything changes, sucks because i had almost everythign setup, linking fb contacts with normal contacts is a pain on this thing, it just suggests tmobile and gmail contacts but not facebook, at least not for me so it took forever
It's called telkila I think. Delete that one by pressing menu then delete. Then ofcourse select the t mobile one left
Sent from my HTC Glacier using Tapatalk
ajftl said:
It's called telkila I think. Delete that one by pressing menu then delete. Then ofcourse select the t mobile one left
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
already did that a while ago, still no go when it does work its slower then edge, more liike gprs, too slow to even connect to google servers to let me log into my gmail
same problem here. it shows the "H", but there is no connection. hopefully the update that went out corrected it
I would definitely recommend using the new SIM card that came with the MT4G. I compared it to the one that was in my Vibrant, and there is alot more of the gold chip on the new one. I hope the update fixes your issues with the no data thing. I haven't really experienced this yet.
Same thing happened to me... Data was fine for the first day, woke up this morning and no data connection... Kinda pissed about that!! Will try a new sim card and see if that works...
What its that Telkila APN?
Sent from my HTC Glacier using XDA App
i think you guys misunderstood me, I did get a new sim card. started working around 5pm yesterday and worked until about now at 9:30am it stopped working again. I got the update so that definitely doesnt fix the problem. Im def not reformatting my phone again...this issue is annoying, still shows "H" for speeds yet i cant even go on google.com
I don't even get the H anymore... no sign of a data connection at all...
polvalt said:
I don't even get the H anymore... no sign of a data connection at all...
Click to expand...
Click to collapse
Well its more annoying that it says "H" yet doesnt connect, that seems like false advertising, i think mine actually may have data but its at the speed of maybe a 10th of GPRS because if i search something in google and put the phone down for 5 min the results will sometimes show up...awesome 4G speeds
did you call T-Mobile?
PolishDude said:
Well its more annoying that it says "H" yet doesnt connect, that seems like false advertising, i think mine actually may have data but its at the speed of maybe a 10th of GPRS because if i search something in google and put the phone down for 5 min the results will sometimes show up...awesome 4G speeds
Click to expand...
Click to collapse
Have you run a speed test app on it to check (I am also assuming uyou have good 3G/H connections on another device)?
gaww said:
Have you run a speed test app on it to check (I am also assuming uyou have good 3G/H connections on another device)?
Click to expand...
Click to collapse
the one time it went through it literally read 299 ping -0 downloand -0 upload
gfs mytouch doesnt have the issue
Havent called tmobile yet, my gfs mytouch had a scratch on it brand new but they were out of black ones, so they told us to come in when more come in stock and i originally wanted a red one, im going to go in there when they at least have more black ones
I am having the exact same issue. Started having problems earlier last week, intermittent at first. Then yesterday it was completely losing connection or saying it was connected but not doing anything. Went and got a new SIM, worked for most of today then stopped again.
I'm chalking it up to a defective phone, sending this one back. I was even lucky enough to get the good screen, don't really feel like rolling the dice again.
Your gf has the same phone, did you try your SIM card in her phone?
My infuse does not connect / detect ATT's data network since yesterday. It was working fine till day before yesterday on my way home. Once i reached home I switched to my home wireless. Then yesterday morning when i left for work my phone did not connect to the data network. I no see the HSPA / data network icon on the bar at the top. I called ATT this morning and they could not figure out any problem. They said they have opened a ticket and will get back to me by tomorrow. Wanted to see if anyone else has the same problem? Should i try a factory reset? If so can someone tell me a safe way to do it so that i do not loose any data from my phone? I am currently not rooted and have only installed apps from the android marketplace and I did install the upgrade from ATT that has been pushed out since last week. Thank you for reading my post.
I have data issues with the Infuse as well. At&t had me get new sim cards, factory reset and finally switch the phone....on my second Infuse, same issue. At&t told me it might be a bad batch of phones because the network is fine and there doesn't seem to be any known issues with the Infuse phones.
My data issues occur randomly. It shows me having 3-5 bars, but the browser won't load any sites and some apps give me network connection errors.
thanks for the reply lost2030. I did a factory reset on my phone and the data network is working atleast as of now, will have to wait and watch. Also I just have a feeling my GPS may be working better too..but too early to say i guess.
cipher20 said:
thanks for the reply lost230. I did a factory reset on my phone and the data network is working atleast as of now, will have to wait and watch. Also I just have a feeling my GPS may be working better too..but too early to say i guess.
Click to expand...
Click to collapse
The GPS on my second Infuse is not as great as my previous and I've had 2 random freezes that only get fixed by removing the battery I'm just gonna return this phone before my 30 days and probably get it again in the future.
lost2030 said:
The GPS on my second Infuse is not as great as my previous and I've had 2 random freezes that only get fixed by removing the battery I'm just gonna return this phone before my 30 days and probably get it again in the future.
Click to expand...
Click to collapse
if the phone freezes hold the 3 button combo for 5-10 seconds. it should reset.
I cant connect to the att servers as well. it says im up to date and to check in 24 hours and 24 minutes. (still not updated). the power button on my phone sometimes feels sticky when i press it in which kinda feels annoying. would this be worth the 60$ exchange fee?
FYI ATT is doing a major systems upgrade June 8-12 so there may be regional data outages, call, and SMS issues during this time.
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
bella92108 said:
FYI ATT is doing a major systems upgrade June 8-12 so there may be regional data outages, call, and SMS issues during this time
Click to expand...
Click to collapse
Source, please.
tankmorph said:
Source, please.
Click to expand...
Click to collapse
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
bella92108 said:
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
Click to expand...
Click to collapse
Cool. Just curious.
cipher20, I too had the missing "H" data symbol a couple days ago. I called customer service, and she had me power down my phone. After a minute, she said power it back up and there it was. i asked her what she did and all she said was "magic". i know i'm a complete noob, but, really ?!?!? anyways, it's back, and i did NOT pull the battery, factory reset or 3 button combo. sorry, not very helpful but that's what happened to me. oh, and i have not been able to connect to at&ts servers for that little software upgrade thats been out for a week. ever. not once.
SkySoldier said:
cipher20, I too had the missing "H" data symbol a couple days ago. I called customer service, and she had me power down my phone. After a minute, she said power it back up and there it was. i asked her what she did and all she said was "magic". i know i'm a complete noob, but, really ?!?!? anyways, it's back, and i did NOT pull the battery, factory reset or 3 button combo. sorry, not very helpful but that's what happened to me. oh, and i have not been able to connect to at&ts servers for that little software upgrade thats been out for a week. ever. not once.
Click to expand...
Click to collapse
Thanks for the info SkySoldier. I had tried some similar rebooting etc before calling them and it did not work. Then I was with the tech support over the phone for about 1 hour and they too tried several things but nothing worked, asked me to remove the battery and sim card while they try to flush the network, they also reregistered my data plan but it did not work and they just opened a ticket for it. So i finally decided to do a reset. I am glad it works now.
For the ATT update i had received an error the first time round but the second time i tried (the next day) it connected and I was able to update. This was last saturday.
BTW i was supposed to receive a call back by now from ATT regarding a resolution for this but have not yet heard back.
bella92108 said:
Store manager in SF told me when I was in the store this morning. I've been having text issues where they come in several at a time this week. Its not the most official source but I don't have any real reason to doubt it. Hehe.
Click to expand...
Click to collapse
Yesterday on the phone the tech support person told me since I am the only 1 yet with this problem in my area they will not consider it a data outage issue but an isolated issue. If they receive more complains from my region they will consider it a data outage issue. So seems there is a disconnect among the ATT staff
So I recently "upgraded" from a Nexus One to a Sensation, I've bought the Canadian version from Bell. Anyways, it seems that all text messages I receive are -4 of the current time I am in. I remember having this issue in the Windows Mobile days and it was fixed by a cab.
However, I am led to believe that this is an issue with the whole "Bell OS" that the carrier has put on the phone. Using a Bell SIM card all times appear normally, but using a Rogers card it gets all messed up.
Is there a way to fix this without root?
Do u have your date, time set to auto?
I've tried disabling that, and restarting and still nothing.
I'm pretty sure this is a common Rogers problem and is not Sensation specific. I've seen this on the Desire Z forum too. I think there's an app on the market called SMS Time Fix or something like that to fix the problem. I think some apps like Handcent also have a built in timeshift option as well, which would fix this problem.
Yeah had the same issue with my Desire before root. SMS time fix works great.
G
Weird how it doesn't effect my Nexus One. I have checked out the app in the market, and it seems like kind of a cheat for a fix. But what the hell, I'll take it for now. Until we get S-Off and flashing, I guess it's my only option.
Any other Sensation Rogers users getting this?
All my friends and I using Rogers have this problem :=/
Have no idea what the North American telephone vendors are doing. They suck :=D
I've been doing some Googling for a while, and I mean a while, and I have come across dozens of threads discussing this (whoops).
Anyways it seems that on Bells network, they send you the timecode in GMT, making the phone fix it. Whereas Rogers ends you the timecode in your time zone. In this case, the Bell phone is still thinking the time is GMT so it "fixes" the time again thus causing GMT-4x2 and causing said offset.
After fiddling around with the time and time zone for a good while this is my new conclusion.
- The actual time the phone is set to, makes no difference. I set my phone to be 1AM and I still got the timecode as 5:11 (when the current time is 9:11).
- However when I changed the timezone to GMT -5, the timecode appeared as 4:11.
So whatever the time is in the time zone the phone is set to -4.
Had the same problem with my new and unlocked Bell Samsung Galaxy Gio on Rogers network and nothing helped.
Here's how I fixed it:
in Date and Time, I disabled the automatic time setting and then selected my time zone to GMT +0.0 (Greenwich Meantime) and then manually adjusted my local time in Toronto and voila!
Hope this works for you guys too.
hey I use a bell sensation on rogers to.... one day it just fixed itself
on a side note, I S-off and switched to Revolution 2 days ago and the phone is a million times better all that bell bloatware gone!
Hello all, i have had my HTC sensation 4G (on Bell) for just over a month and a few days ago i started losing my connection to the network intermittently. Super annoying. Anyways i tried deleting some recent apps, figured that might be the issue but nope didnt help. It happened about 3 days in a row until i finally did a Factory Reset on the phone. It worked fine for a bit and then began stopping its connection to the network. Anyways super frustrating, i read some forums about tunring ciphering on and off, i tried that didnt work... needless to say im chapped.
Sorry for the length, but basically wondering if anyone knows how to fix this as its to late to return the phone and i have read through similiar forums on other phones
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
charronegro1971 said:
sorry to hear abt ur problem. i experienced the same thing but i think mine was triggered when i installed juice defender. it would turn off mobile data when the screen was off and when i went to use the phone, i didn't have a connection. i uninstalled the app and did a power cycle and that seemed to fix the problem after i went back into settings and checked the box to turn mobile data on.
Click to expand...
Click to collapse
This. The phone seems to have trouble (on the stock kernel at least) when switching data from wifi only to cell when cell is turned off. This happens to me when I use wifi calling. The solution I came up with was to connect to a wifi network then turn on mobile data in the quick settings manually. Works every time for me.
HTC really needs to fix this.
Under mobile network in wireless settings, enable always-on mobile data.
This somehow fix my connection whereby it hampers with JD app by not turning on when it needs to.
Thanks for the help guys. I did also recently install a "battery optimizer: in Droid Utilities or soemthing like that, although i did a factory reset. ill try and do a full battery cycle like you mentioned and see if that helps
so the phone worked fine on the weekend, and even friday and i thought it was cause i stopped using a non "htc" charger and got rid of Android Utilities. but now its Tuesday again and like clockwork at 1pm it just stops connecting, if i reset it i get network for a few minutes and then boom out again. Very frustrating mid work day to be without my phone for hours on end. Dont know what to do.
Are you using WiFi at the time it goes out?
Sent from my HTC Sensation 4G using XDA App
No i havent been, not allowed to use private phones on the corporate wireless, but so far i havent found a problem with it switching between wi-fi and H+ while at home.
I have a feeling that Bell Canada may be updating the network or something in the area but they havent said anything both times i called and i asked. so who knows. Its just to much like clockwork for me to think it would be the phone, but who knows.
So i believe i have this figured. I talked to tech support once again yesterday and i point blank asked if it was network problems he said no (3rd person from bell to tell me this) then reccomended i get a sim card change if that didnt work he said send the phone in for repair.
So i went to the downtown bell store talked to the girl, explained why i needed to replace a brand new sim, and she told me that it was because Bell doesnt have towers downtown they share the Telus towers, however because of network bottleneck bell users get less priority and thus i cant use my phone... Not only is this unnacceptable for a phone company to not provide service DOWNTOWN in a major city but having denied it multiple times forcing me to troubleshoot for hours and spend almost an hour talking to bell representatives...
NOT HAPPY. Bell - 5 in my books, lucky my contract is up in a few months and i can switch to telus where i will be able to get signal downtown...
Hi all, woke up this morning to find some strange network errors when using the mobile data network (AT&T).
Error: 502 Bad Gateway on certain sites and apps.
Not working: ESPN, XDA, Speedtest.net, Yahoo, Gamefly, Crackle, Pandora, TuneIn Radio Pro, Flixster.
Working: All google sites and apps, Netflix, Soundhound, Kindle, Nook, Groupon, Urbanspoon, Amazon Appstore, Comixology, Draw Something, Flipboard, Instagram, WhatsApp, Skype, Zinio.
Have not tested all on Wifi, but ESPN and XDA did work at home this morning.
So, can anyone test any of these sites and report back? I wonder if it is a local ATT network thing or something more widespread. I doubt it's a problem with the websites.
The only thing I did this morning was flash V2 of Scott's extended quick settings. On the off chance that caused the error, I flashed back CleanRom 2.1, but the errors remained. Every site was working perfectly yesterday.
Thanks
I have the same problems, my data doesn't work at times and wifi drops like crazy, this is annoying
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
thcue said:
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
Click to expand...
Click to collapse
I am at the workplace, so I cannot for another few hours at least.
Just tested ESPN.com on a co-workers iPhone. Took forever and a half to load, but no 502 error (tried on my phone 5 feet away and still no-go). Will try some others.
In any case, I am going to pass by an ATT store on my break and ask around if the problem persists.
dozer3677 said:
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Click to expand...
Click to collapse
I am having the exact same problem, it started this morning... iphone 4S on at&t 3G.
mine are all back up and working properly, I can browse xda on my phone again
bloodrain954 said:
mine are all back up and working properly, I can browse xda on my phone again
Click to expand...
Click to collapse
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
dozer3677 said:
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
Click to expand...
Click to collapse
out of curiosity, are you in south florida?
bloodrain954 said:
out of curiosity, are you in south florida?
Click to expand...
Click to collapse
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Network issues but different
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Update- Working for me now too. Funny enough, I had to go to the ATT store to handle some account stuff, and when I mention to the staff member the little issue I was having in the morning, my test page loads up perfectly fine .
Still find it very odd that the error was selective about which websites were accessible.
bspilner said:
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Click to expand...
Click to collapse
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Artood2s said:
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Click to expand...
Click to collapse
Yeah I kinda figured, I just purchased on 17th and am coming from and Inspire 4g, rooted running ARHD 7.X.X. I never had the issue with that phone but it wasn't "4g" nor was it the same radio. I was just checking if someone had the same issue and had another solution. Maybe a new, Im still running 1.73....
Much thanks man.
The One S got a connectivity fix today, hopefully we'll receive one soon as well
dozer3677 said:
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Click to expand...
Click to collapse
Wow small world, Willow Grove is about 5 minutes from me too.
I wonder if constantly having LTE on is causing problems, maybe it gets stuck trying to acquire a signal
I think AT&T may have had internal network issues, I was having pretty severe connectivity problems on mobile data for a while on my Inspire today, cleared up by lunchtime though.
Had the same network errors this morning. I'm actually traveling in south Florida and it cleared up by around noonish today. Weird
Sent from my HTC One X using XDA