[Q] Broken Screen, but not broken glass - AT&T Samsung Galaxy S II Skyrocket SGH-I727

Just last night, my SR fell out of my pocket and onto concrete. The bezel got some road rash, but the glass is fine. The downside is that the AMOLED screen didn't take the fall so well. And here are my options:
1) If I buy this, is it possible to separate the glass from the screen to transplant into my phone?
http://www.ebay.com/itm/White-ATT-Samsung-Galaxy-s2-Skyrocket-Replacement-LCD-Screen-/280890366865?pt=LH_DefaultDomain_0&hash=item41665edb91
2) Buy a new screen w/ glass and digitizer - $170
3) Add a line and buy HTC One X - $199
I personally like option 1 and 3. I love my GS2, best phone I've had so far, but I'm really ticked it broke after such a short fall! I'm currently using my N1, which is on it's last legs, so I need something kind of quick. I don't like the GS3, hence why I'd purchase the One X.
If anyone has input on option #1, please let me know. I can pull the phone apart, but I'm just not sure how the screen attaches to the digitizer.
Thanks!

Option 1 will not work as they are glued together. Option 2 or 3 are the only viable solutions. Although, you will not be happy with the OneX screen. They have a lot of variations in the production quality.

Broken phones go for tons of cash on eBay.
Just sell yours as-is with 100% honest description.
Then fork in another $200-$300 for a used/mint Skyrocket.
Better than adding a second line, IMO. Unless you know someone in your family who needs a line but doesn't need a superphone to go along with it. Otherwise you're just compounding your costs over two years and turning it into a bad deal, IMO.
I sold a Dell Streak 5 phone for $125 recently. And it wouldn't even power on. And wasn't as popular as the Skyrocket.

tomtommy306 said:
Option 1 will not work as they are glued together. Option 2 or 3 are the only viable solutions. Although, you will not be happy with the OneX screen. They have a lot of variations in the production quality.
Click to expand...
Click to collapse
I had a bad feeling option 1 wouldn't work
I'm leaning towards option 3. I would miss being apart of this community, as you all have been awesome, but I just have a hard time dumping $200 into a GS2. I have a love/hate relationship with my SR's screen (blobs and lines... I finally settled on my 3rd replacement), so I can't imagine the HOX being any worse.
CZ Eddie said:
Broken phones go for tons of cash on eBay.
Just sell yours as-is with 100% honest description.
Then fork in another $200-$300 for a used/mint Skyrocket.
Better than adding a second line, IMO. Unless you know someone in your family who needs a line but doesn't need a superphone to go along with it. Otherwise you're just compounding your costs over two years and turning it into a bad deal, IMO.
I sold a Dell Streak 5 phone for $125 recently. And it wouldn't even power on. And wasn't as popular as the Skyrocket.
Click to expand...
Click to collapse
I already have a second line, so this would be my 3rd. lol But I don't see it as a bad option. I know at a guy at the COR store by me, so I know he can dump the data fee on the line, which means my bill will be roughly $10/mo more. In essence, if I go option 3 and buy the HOX with an additional line, it will cost me roughly $440 over 2 years vs buying a HOX out right at $550.

upyouratrix said:
Just last night, my SR fell out of my pocket and onto concrete. The bezel got some road rash, but the glass is fine. The downside is that the AMOLED screen didn't take the fall so well. And here are my options:
1) If I buy this, is it possible to separate the glass from the screen to transplant into my phone?
http://www.ebay.com/itm/White-ATT-S...865?pt=LH_DefaultDomain_0&hash=item41665edb91
2) Buy a new screen w/ glass and digitizer - $170
3) Add a line and buy HTC One X - $199
I personally like option 1 and 3. I love my GS2, best phone I've had so far, but I'm really ticked it broke after such a short fall! I'm currently using my N1, which is on it's last legs, so I need something kind of quick. I don't like the GS3, hence why I'd purchase the One X.
If anyone has input on option #1, please let me know. I can pull the phone apart, but I'm just not sure how the screen attaches to the digitizer.
Thanks!
Click to expand...
Click to collapse
See if you can get a refurbished SR. I got this one for $19.95 from ATT and its perfect.
Sent from my SAMSUNG-SGH-I727 using xda premium

I bought a replacement screen for my SR months ago, and was worth it to me. Paid $169.00 for it and was fairly easy to do the swap. Just my experience. Hope you get back up and running soon, either way!
I thought i might add that the screen replacement comes with the bonded screen and glass digitizer already mounted in the front assembly. There are NO "void warranty" type seals inside this model. Big plus.
Sent from my SAMSUNG-SGH-I727 using xda premium

I recently dropped my phone for the first time. Glass cracked but amoled is just fine. I so want to just replace the glass but apparently it is extremely difficult to separate from the led. If you do do route #1 and separate them, I will buy the glass/digitizer from you for $40! I don't want to pay 160 just for the broken glass that costs 2 dollars to make!

Option 1 should not be totally ruled out. I have seen the glass only changed on an S3, which also has the glass glued to the screen, and it can be done, it's just really difficult.
clocke said:
I recently dropped my phone for the first time. Glass cracked but amoled is just fine. I so want to just replace the glass but apparently it is extremely difficult to separate from the led. If you do do route #1 and separate them, I will buy the glass/digitizer from you for $40! I don't want to pay 160 just for the broken glass that costs 2 dollars to make!
Click to expand...
Click to collapse
I am going to try this process this weekent. I don't know if you even still need it, but I got the glass for mine from Amazon for 8.99. If I have success I will post a video link to the youtube vid I plan on making during the process. Also I will post a link to what I bought just in case anyone else has the same problem.
Update:
I failed in my excursion to replace the glass only, however, I know why this happened. The main thing to keep in mind id that the entire glass is glued to the digitizer, so the key to successful replacement is consistante heat, it would also help it you had a second pair of hands, or something to hold the device in place while you are heating and prying the glass.

I had a S II Skyrocket fall flat on the screen and the glass cracked. I searched the internet for options to replace the glass, but none were really encouraging, specially if you are like me not really into opening up the phone and un gluing the glass from the LCD. And any spare part to replace the LCD and glass was costing no less than $150. In short what i wanted to let everyone know is, i went to a AT&T Device Support/Service center not the regular retail store, just to check if they had any spare parts which could be less than $150. And lucky me!!! they replaced the entire phone for me for $100 + taxes. And just to let everyone know, this phone was a $10 refurbished phone brought from AT&T about 8-9 months back, so no warranty or anything. A plain $100 charge and i was with a new phone. I gave in my old phone with a cracked screen and got a completely new phone and the back plate and sd card from my old phone. So anyone who is ready to spend upto a 100 dollars for fixing up the screen, you might as well try this at a AT&T service center.

Related

Dealextreme Digitizer replacement= success

I ordered the digitizer from deal extreme that was around 30 bucks, it took about 15 days from the day of purchase to when it showed up at my doorstep in oklahoma. Coming from Hong Kong thats about average I think.
The digitizer itself is indistinguishable from the original HTC one, the replacement was not easy but it only took me about an hour and a half. If this was my first phone repair ever it'd probably have taken me 4 hours or so. If you have all the proper tools and have dissasembled a phone before it should be fairly easy and quick. The worst part is that the digitizer is glued to the frame on the nexus with firm pressure I popped the stock one out and replaced it with the new one using loctite brand superglue to affix the new one.
All in all I highly recommend this digitizer and if you have the tools and the time do it yourself I couldn't bring myself to pay someone over 100 bucks to fix my phone.
Cheers for the info, I bought one from eBay which looked identical in the picture. However when I received it, it lacked the bottom buttons and top curve meaning I had gaps at both the top and bottom. Long story short I need to purchase another in the coming weeks and was looking at this one, thanks again
Forgive my extreme noobness here, but digitizer - is it the thingy that's responsible for registering touches on the screen?
DarkDvr said:
Forgive my extreme noobness here, but digitizer - is it the thingy that's responsible for registering touches on the screen?
Click to expand...
Click to collapse
Yes it is. Its top part of the screen that you touch and that part that gets scratched/ broken when people drop it.
Cool!
any change in responsiveness over stock?
ROM_Guest said:
Cool!
any change in responsiveness over stock?
Click to expand...
Click to collapse
It seems to be more responsive than the stock one but I bet when the other one got cracked it lost some response so I don't have anything good to compare it to now.
dowmace said:
It seems to be more responsive than the stock one but I bet when the other one got cracked it lost some response so I don't have anything good to compare it to now.
Click to expand...
Click to collapse
This doesn't fix the multitouch bug does it?
very nice to know its not too expensive to DIY
player911 said:
This doesn't fix the multitouch bug does it?
Click to expand...
Click to collapse
No it does not.
Just wanted to let you guys know
Tonight I replaced the S-LCD for my N1 with an ebay one, and the speaker with an ebay one too.
It was stressful because there was always the chance you could break it. Thankfully it was a success* and I did spend a couple hours applying new BSE and Clarivue protectors too.
Phone feels like new (its only 2 months old btw...) hehe
N1 is a great developer phone truly. In all aspects of the word. I see it now!
*did scrape my bottom "U-cover" ..the one which has the HTC logo. A little teflon peeled at the edge with the plastic pry tools (they're really not too strong though and wore quickly i might add. Recommend using a guitar pick like i saw one guy use on the online videos).
Anyways, short of buying a replacement of the $11 part, I'm really please with this phone
Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?
OJ in Compton said:
Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?
Click to expand...
Click to collapse
Good question. I was going to say "No, because I read it somewhere on the forums that you can't" , but then I found this thread:
http://androidforums.com/nexus-one/...ny-way-backup-wipe-before-sending-repair.html
Turns out the guy sent his AMOLED N1 to HTC to get repaired, and that they changed it with an S-LCD without changing his scratched digitizer.
I'm guessing that they are cost effective and mindful with warranties, so I doubt that they would have changed the whole Mobo for S-LCD functionality.
Again, this is just heresay and postulation.
"Got jacked.. 180 euro and all they did was replace my cracked Amoled with an SLCD... the blacks and gradients on the SLCD are awful. I was told the cover glass came together with the amoled. Mine is a little scratched so that would have been worth the extra $$. I had gone online to look around and found out after I prepaid that the front glass and the amoled are completely separate. My prepaid receipt just stated repair screen... so I could not go after them for not swapping my front glass. Anyways rant over. Very happy to have the phone back but it is not the same without the amoled."
OJ in Compton said:
Is it possible to swap the AMOLED screen with an SLCD screen or are there actual hardware differences between the two models preventing that swap?
Click to expand...
Click to collapse
Hey bud,
I thought about this yesterday, but short of a definitive answer coming through from other devs, i thought I'd offer to mail you my S-LCD (pre-replacement one, with some minor humidity damage, only viewable at an above 39 degree angle)...to you for free* (just paypal me the shipping. It'll probably be like $5 by weight). Let me know.

Broken Screen. What now?

So the unthinkable happened this morning when I woke up. My phone fell from my lap and the screen cracked in four different places. The digitizer is shot, as i can't get any touch responses. Samsung really screwed us over with making it the way it is made. I am not sure if I should get it replaced, apparently I have to pay 100 bucks to do so. By the way, I think this is the most cracked android phone out there. So it now can be said it competes with the iphone on all levels. Great f'ing job Samsung. Terrible idea to use Gorilla Glass II and make it so thin that it break falling out of bed (which is about a 2.5 ft fall). Hell, I had the stupid case with the flip cover which didnt do jack.
Anyways, what do you think my options are?
1. Pay repair fee
2. Get a used phone from swappa or ebay
3. Do nothing and have no phone.
4. use an old phone while you decide.
If it was me, I'd repair the screen and then either get a decent case (flip case is probably worse than no case since it offers basically no protection but gives a false sense of security) or sell the phone for something more sturdy if you are prone to accidents.
The phone can be sturdy if you put a decent case on it. Ive dropped my phone twice from about 5-6 feet. Once on to concrete and once on a wooden deck. My case absorbed the impact nicely both times and I have 0 damage.
I would honestly just pay the $100 for the insurance if you have it. I had to use mine because my screen cracked and they send me a brand new GS3 including the battery, charger, and headphones. It's not worth trying to fix since you can get a new one.
I bought insurance through Verizon because these things do happen. You may want to consider it as it covers theft, lost, damages etc out of the first year...
Sent from my SCH-I535 using xda app-developers app
i dropped mine from 5 feet and my five year old stepped right on it. no damage, otterbox defender

What exactly, is broken on my phone?

Last night my S3 fell face first cracking the screen. Well the thing is, what exactly is cracked? Glass, LCD, or (most likely not) Digitizer? The phone works and the only damage would be a screen with cracks Lol. I would take it through insurance (best buys) but at the moment me and the account holder (brother in law) aren't on speaking terms, I'm sure I need him to replace my phone, even though I do still have the receipt and such.
Please help, and thank you.
Edit: I'm also rooted and have a custom ROM. My USB cable went out on me, so I can't Odin to stock anyways.
Note: yes this is a screenshot, the picture was uploaded to Facebook from my iPod, and screenshoted by my s3.
Sent from my SCH-I535 using Tapatalk 2
If the screen lights up with no dead spots or stuck pixels and the touch still works, I would say just the glass.
Sent from my PACmaned SCH-I535
I believe the digitizer & glass are replaced as a unit. You can replace just the glass if you'd like to try it:
http://forum.xda-developers.com/showthread.php?t=1890708
But sometimes it just pays to replace the Assembly, and pay the extra bucks
If you search, I'm sure there are reputable places that will supply & install the set up for about $100?
Maybe a lot more? I don't know what the actual prices are for the S3 assembly.
An estimate I received from a local shop when I had my S2 on Sprint awhile ago was $85.
I mention the above cost way because it appears you can't have your BinLaw do it at this time, for whatever the Best Buy cost would be, if any.
When I received my estimate, there were 2 types of connectors used, so the dealer had to be sure he had the correct one in stock.
I believe I ended up going through Asurion at the time.
I just did a quick search and found this:
http://www.emicronsolutions.com/samsung-galaxy-s3-blue-lcd-digitizer-assembly.html
Yikes!!
You may want to have a temporary truce, and speak with your BinLaw
I would take it to Best Buy, cause they will probably just give you a Brand new phone(well usually they do) and i think the LCD is fine, just the glass is cracked
You can buy just the glass and replace just that. Need a heat gun or hair dryer and an exacto knife. The only thing is be careful with the heat because u can lose color on the LCD if you fry one spot too long. There are videos online. It took me a little over 30 Min to replace. The glass costed $20 and the gun was 25.. Cheaper than insurance replacement. And if u bought the 2 together that's almost 200.
Sent from my MIUI powered S3 thanks to StrumerJohn
Hi, I do phone repairs for a living.
The digitizer is part of the glass. The display panel (which is not an LCD, but an AMOLED) is a separate piece. They come from the factory as one entire assembly though.
The assembly is very expensive as there are no aftermarket alternatives available.
There is a thread here on xda and also one of my local competitors does glass-only replacements. However, I don't think this is a very good idea. I've personally done touchscreen replacements on more than 10 S3s and while I've never tried to replace just the glass, it seems more difficult, time consuming, and higher risk. It's much easier and faster to just replace the whole unit and doing it this way results in higher quality workmanship with greater consistency.
If insurance is not an option, expect to pay $250 or higher if you replace the entire touchscreen, whether you do it yourself or pay someone else too.
There are benefits to paying someone: it's much quicker than waiting for a box in the mail (I can do it in about 20 mins), a shop may warranty the display (even if for a short time), and we won't give a **** if you've rooted your phone.
But i believe the Bestbuy insurance he has doesn't require a deductible so it wouldnt cost him anything to replace, i could be wrong though

[Q] Insurance That Doesn't Give You A Refurbished Phone

When I first got my Note 2, I'd accidentally drop it every once in a while. It often would just end up half way out of my shorts pocket while in the car and when I get out, it would fall onto the road. The screen always held up nicely without scratches though, until one time it hit a small sharp rock on the road and cracked. After that, I got a refurbished phone from Asurion and that screen got a crack on it in one light drop. I decided to deal with it rather than pay another $100, but then the charge port stopped working (within a month of getting it) so I got another one for free. This one is a Samsung refurbished which made me think it would be better quality but it still ended up cracking easily (I'm now throwing away my cargo shorts with pockets that easily do this). I'm guessing companies are just using cheap thin glass for the refurbished phones.
Now I'm looking into just using a family member's upgrade to get a G3. Looking at how damaged Note 2s are selling on ebay, this would be much cheaper than getting another refurbished Note 2 anyways. I am looking into insurance for the G3 and saw that Worth Ave Group pays for your phone to be fixed at a local shop or gives you a check for another so I could upgrade, or at least get a new phone. Anyone have recent experiences with them or know of another insurer that does this? Most of the reviews I've seen for Worth are bad, but they are people that expected the accidental insurance to cover wear issues, loss coverage when Worth clearly says they do not cover this, or they switched to a new phone, forgot to notify Worth, and expected them to cover a phone not registered with them.

Did you scratch yours already? Returning your product?

So.. I noticed I happened to scratch mine on the screen. I have no clue how and when it happened. Just noticed it. I did not have any protection for the screen. Never had them in the past. I did have a case though that lifts the screen up when placed facing down. I also never place my phone with the screen facing down. So I am assuming it happened somewhere else.
Since I bought it from Samsung directly, we have 30 days of free premium care support. Turns out that is through Assurant and they pretty much denied coverage on my device first saying it was not covered. When pressed they said they would cover it but I'd have to pay $99 for a replacement device AND that replacement device COULD be a factory refurbished device.
All bad news.. So I am deciding to return the phone back to Samsung since I am within my 14 days. The scratch is small enough and won't jump out on you... and you can't even see it if the screen is on.
Anyone with a similar experience?
:silly:
I doubt you'll find anyone willing to openly admit to also being as petty as what you've described above. How long do you think you'll keep up this game of exploiting (purchase, damage, return & repeat) before considering adequate protection to combat the OCD?!
androidbuff123 said:
So.. I noticed I happened to scratch mine on the screen. I have no clue how and when it happened. Just noticed it. I did not have any protection for the screen. Never had them in the past. I did have a case though that lifts the screen up when placed facing down. I also never place my phone with the screen facing down. So I am assuming it happened somewhere else.
Since I bought it from Samsung directly, we have 30 days of free premium care support. Turns out that is through Assurant and they pretty much denied coverage on my device first saying it was not covered. When pressed they said they would cover it but I'd have to pay $99 for a replacement device AND that replacement device COULD be a factory refurbished device.
All bad news.. So I am deciding to return the phone back to Samsung since I am within my 14 days. The scratch is small enough and won't jump out on you... and you can't even see it if the screen is on.
Anyone with a similar experience?
:silly:
Click to expand...
Click to collapse
You scratched it and think you are entitled to a brand new phone for FREE?
What are you 12?
This is whats wrong with America these days folks.. smh.
My firend out right cracked his S8+, filed a claim, paid $99 and got brand new device
This early in the game, they won't have refurbished units - in a month or so probably yeah
Side note, my wife dropped hers from about 3 ft and it has a scuff on the screen - noticeable but nothing horrible. Slapped a screen protector on it and all is good again. Gorilla Glass 5 is definitely a joke cause they claim should be good from higher distance
The feeling of entitlement these days is down right ridiculous.
androidbuff123 said:
So.. I noticed I happened to scratch mine on the screen. I have no clue how and when it happened. Just noticed it. I did not have any protection for the screen. Never had them in the past. I did have a case though that lifts the screen up when placed facing down. I also never place my phone with the screen facing down. So I am assuming it happened somewhere else.
Since I bought it from Samsung directly, we have 30 days of free premium care support. Turns out that is through Assurant and they pretty much denied coverage on my device first saying it was not covered. When pressed they said they would cover it but I'd have to pay $99 for a replacement device AND that replacement device COULD be a factory refurbished device.
All bad news.. So I am deciding to return the phone back to Samsung since I am within my 14 days. The scratch is small enough and won't jump out on you... and you can't even see it if the screen is on.
Anyone with a similar experience?
:silly:
Click to expand...
Click to collapse
What about the restocking fee are you not worried they might take more than 15% because of the damage?
Wow. The replies reflect how immature many of you are. You really think Samsung will take a scratched screen back without slapping a fee for it? When I called them to return it, I TOLD THEM IT WAS SCRATCHED. Since I'm within the 14 days and the scratch is small, they said they'll take it but may charge me a little.
I just didn't think it was fair for assurant to charge me $99 for what could possibly be a refurbished device when I'm supposedly enrolled in an insurance program.
Smh
Anyway. The post is more about how easily the screen scratches. I'd rather pay more and get a perfect phone than live with a scratched screen. I remember my first iPhone 6. that I had bought and my kid scratched it. Apple replaced it for a brand new one since it was only 3 days old.
androidbuff123 said:
Wow. The replies reflect how immature many of you are. You really think Samsung will take a scratched screen back without slapping a fee for it? When I called them to return it, I TOLD THEM IT WAS SCRATCHED. Since I'm within the 14 days and the scratch is small, they said they'll take it but may charge me a little.
I just didn't think it was fair for assurant to charge me $99 for what could possibly be a refurbished device when I'm supposedly enrolled in an insurance program.
Smh
Anyway. The post is more about how easily the screen scratches. I'd rather pay more and get a perfect phone than live with a scratched screen. I remember my first iPhone 6. that I had bought and my kid scratched it. Apple replaced it for a brand new one since it was only 3 days old.
Click to expand...
Click to collapse
I think you pay for return shipping also. Then you get to wait for them to process the refund. That tiny scratch costs you almost $150 if you consider time and shipping/insurance.
But have you guys scratched your phone too? I don't mind a case. Just don't like them screen protectors that much. It beats the purpose imo
androidbuff123 said:
But have you guys scratched your phone too? I don't mind a case. Just don't like them screen protectors that much. It beats the purpose imo
Click to expand...
Click to collapse
I've never scratched any of my phones screens and i never use screen protectors because i hate them also.
scratched my screen, pretty small, not sure how it happened either, typically haven't had any problems with phones in the past, and have been careful
i'm just gonna pay to have the screen replaced in a couple months
954wrecker said:
I've never scratched any of my phones screens and i never use screen protectors because i hate them also.
Click to expand...
Click to collapse
Same here: am always careful and use a lightweight case on all of my phones.
Sent from my SM-G950U using Tapatalk
Mine came right out of the box with a scratch. It was a pre-order and head clearly been played with. I immediately called TMobile and filed for a return and ordered a new one. Now my new one might have the home button issue ?
Sent from my SM-G950U using Tapatalk
just opened mine yesterday. I kept the film on there was on, and added more tape to make sure i wont get scratches.
I am waiting on screen protectors for back and front
So I returned my S8 to the store and it happened to have a very very faint small scratch on the screen even though I was careful with it and never rubbed it against anything. I don't know how it got there or if it was on it when I opened the box. BB didn't care though, and I returned it cause I was having other issues with the device. My new one came with a screen protector on it (t-mobile version) that didn't have any print on the protector so I've just left it there and you can't even tell lol. But I did find one screen protector I bought that had good reviews. Link here: https://www.amazon.com/gp/product/B06XV9X72L/ref=oh_aui_detailpage_o01_s00?ie=UTF8&psc=1
What issue did you say them?
deathshead said:
You scratched it and think you are entitled to a brand new phone for FREE?
What are you 12?
This is whats wrong with America these days folks.. smh.
Click to expand...
Click to collapse
So let me get this...according to your logic it is ok for samsung to sell phones with the worst glass quality ever? There are complaints all over the place regarding the fact that S8 scratches very easy comparing to any other previous version. I also experience issues with this poor gorilla glass 5...having scratched the display after only 2 weeks although I was being extremely careful with the device. We are all having just bad luck? I doubt it.
I'm sure that the only solution is to have a class action lawsuit against Samsung...otherwise their answer will always be that it's the consumer's fault. Unfortunately it doesn't explode like the Note 7 in order to draw so much attention and force Samsung to admit the problem.
I just noticed a giant scratch on front screen. Phone owned less than 1 month never dropped and never mingled together with hard items like keys. This seems almost impossible. I've owned a smartphone since iPhone 4 and I've never seen a phone scratch this fast for no reason.
Corning has some explaining to do as I believe they are fully responsible. They have taken an easy piggyback ride on the smartphone industry and have advanced beyond their wildest dreams because of it. Now it's 2017 and they are releasing products which do not meet standards.
I totally agree. Corning and Samsung must give an explanation about the scratch resistance of the glass they have put on the S8. I never had problems with scratches on my Samsung devices since gorilla glass 3. What happened this year? Is it a mistake of Corning or Samsung? Do other devices with gorilla glass 5 scratch so easily? I personally bought an ultra thin case (it's the first time i put a case) just to prevent any more scratches.
They made gorilla glass 5 softer to make it more shatter resistant which in fault causes it to scratch easier.
Harder glass= more shatter/less scratches
Softer glass = reduction in shatter/ more scratches.

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