MMS Problems - AT&T, Rogers HTC One X, Telstra One XL

Hello,
I am brand new to the forum and a 5 year iPhone user who recently switched the HOX.
First of all...I love the phone, but I'm having some real issues with messaging.
My wife and I both have the HOX...using the stock messaging app, it seems that mms messages (that are below 600mb) are taking a long, long time to be delivered or are not being delivered at all.
Has anyone else experienced this? Is there a fix? Any help would be appreciated.

Yes, I'm having MMS issues from time to time as well.
Sometimes a picture will send, sometimes it wont.
As for MMS video, you have to take the video from within the message app, it wont work if you take a video from the camera app and try and send it like you can on the iPhone.
I'm from the iPhone as well and these little bugs are annoying but spend a week or so on this phone and try and go back to the little screen on the iPhone, I did and didn't like it

bothfly said:
Yes, I'm having MMS issues from time to time as well.
Sometimes a picture will send, sometimes it wont.
As for MMS video, you have to take the video from within the message app, it wont work if you take a video from the camera app and try and send it like you can on the iPhone.
I'm from the iPhone as well and these little bugs are annoying but spend a week or so on this phone and try and go back to the little screen on the iPhone, I did and didn't like it
Click to expand...
Click to collapse
Oh, I agree 100% with you...the iPhone looks like a toy to me now. I've been using the HOX for almost two weeks now and for the most part it's been a good transition, but some of the little things are starting to annoy me...like this mms thing...I don't even use mms that much, but if it's a feature, it should work.

Related

Slow SMS/Messaging start

Hello!
I have had this problem since I bought my TC: Opening the SMS from Today or from the start menu messaging sometimes can take minutes! Is this usual or is it my cruise that's doing this?
sometimes it takes longer to open the SMS window, but i have never experienced it taking up to a minute Oo
If you leave it on tho (not closing it in taskmanager), it will come up instantly the next times you use it. not sure if it uses extra power when it's running in the background tho :/
:/
Yeah that's what I do usually. But sometimes it gets really annoying. Especially the first time you turn the phone on. Is there any work around to this problem?
This is one of the things people should complain about to HTC. Same goes for the dialer.
HTC claims the phone is fully usable without the HW accelerated video drivers. Really? To me looks like a nice toy not ready to hit the market. There are so many problems which are not solved and for which IMHO we will never see a solution. We will get, may be, at some point in time the upgrade to WM6.1: a new set of bugs and problems. Thanks allot HTC!!!
Actually I have msg'd the HTC support twice so far about this with no reply whatsoever! Is it a problem with the video drivers as well? It seems ridiculous and I have been considering returning the phone and getting something more useable.
No workarounds whatsoever?
hi qrasher,
Don't panic. I don't want to say that is a video driver. I just wanted to say that the main complaint about the Polaris is and always was the lack of accelerated video drivers. Peoples seems to forget what a usable device means.
I never was and I guess I'll never be a big fan of Apple, but playing with some of their gadgets (iPod, iPhone) one can recognize a master piece of engineering.
I'm very disappointed by my Polaris and by the reaction of HTC tech support (wrote to them on several occasions and never got an answer).
F
The reason I got a polaris was that the specs and features looked good and HTC had a good reputation. I SMS quite a lot and the fact that the device is non-responsive sometimes is annoying.
One of my friends has got an iPhone and it seems very responsive and well-designed. I just don't understand why a ~400 GBP machine can't deliver *at least* responsiveness. I might just get an iPhone as well, perhaps when the next gen comes out.
If you've got mail attachments, try deleting those. Mine are store on SD in Inbox.something folder.
Nope, no attachments, the problem had always been there. Out of the box. Very unresponsive...

Figured out how to send MMS over EDGE

Alright. After messing with the settings and tryna figure this out, I think I came to a conclusion. When I set the camera setting on the phone to 3.2MP and the Picture quality to Normal, I was able to send an MMS Picture message over the EDGE network. I started trying to figure this out when I download FXCamera and noticed that it would send an MMS over EDGE. So I went into the settings on that program. I noticed the smaller picture with less quality sent, and the better quality picture didnt send. And I waited, and waited, and waited and still nothing.
So I put on the Default Camera App. I had it set to Super Fine and 5MP. I could never send an MMS picture that way. Switched the settings....3.2MP and Picture quality to Fine, and Bam. The picture sent. Give it a shot, tell me how it works out for you.
Nick
PS: Also, the picture would send over 3G in any setting but not EDGE. Use this way to send your MMS pictures messages all the time. Poor Edge lol Also, I only figured this out for a picture you take with the camera of your phone.
I think there is a cap (intentional or not) around 100kb on the MMS size. If you crop a normal image as well, and it ends up below that 100KB it seems to send fine.
This is true. But I spoke with AT&T and they said 300kb is the limit. And thats probably the limit for 3G. Edge probably is under 100kb.
Terrigno said:
This is true. But I spoke with AT&T and they said 300kb is the limit. And thats probably the limit for 3G. Edge probably is under 100kb.
Click to expand...
Click to collapse
I would guess so. Sending a 300KB MMS over edge would take forever.
Bump for the people that havent had this work before. Give this a try.
At least on my bberry though it would tell me if the image was too big and offer an option to resize it so I could send it. :-\ C'est la vie.
AT&T's network currently supports MMS up to 600KB, however, device limitations may restrict MMS message size to something lower than that.
changed my stock camera settings to 3.2 mp on "normal" and it sent on edge. then re-read your post and set it to 3.2 mp "fine" and it sent. tried 3.2 mp "super fine" and it sent but took like 5 min to send. im sitting here with full bars on edge network. when i have 3g i can send 5 mp "super fine" no problem. your solution worked for me! thank you so much! that was so frustrating.
Ok I read this thread a few days ago....I didn't realize it was a problem with the phone I thought it was some problem with the network, my sim card, or being rooted to a different firmware...but I can't send pics and I really only get edge here where I live. I tried doing what you've said...I even took the picture all the way down to 1.5 mp and they still won't send....but I know it isn't the sim card because I tried sending pics from another phone I own and they send just fine on it...
Take the pic and save it. Then go to it and crop it and resave. Drops the KB on the pic big time and sends fine on edge. Even 5mp superfine; )
Sent from my SAMSUNG-SGH-I897
I am able to send any type of pics to other cell phones but when i try to send it to my yahoo or work email it comes with no attachments. Anybody else experiencing this cant remember if i was able to do it before. thanks.
. .
lgald said:
sheee, I needed this post when I was at the grand canyon 2 months ago, I couldnt send any pics from there because you only get edge there, well done!
Click to expand...
Click to collapse
Using handcent will automatically adjust image/file size without any need to reduce quality of pictures you are taking
Swyped.....you may have to interpret

[Q] buggy Focus... anyone else?

Hi all, my Focus was doing some weird things, including sporadic reception issues, so I went to an ATT warranty center and got it replaced. Unfortunately, this phone has the same issues AND more.
First of all, about half the time, if I go somewhere with NO reception, and then enter an area with reception, it won't find reception without turning the phone off and on, even if I toggle the data network in the settings. This is especially annoying because my office has no reception in the cafeteria/main entrance, yet my cubicle does. My old phone did not do this.
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Third, this phone occasionally won't flip from horizontal to vertical and vice versa. It seems like whatever mechanism tells the phone the way it's oriented is broken.
Fourth, yesterday, my phone went from a 100% charge to 0% and a warning that it was critically low. I took the battery out multiple times, and when it was plugged it, it would show that it was charging, but then not gain anywhere on the status meter. After pulling the battery for like the 10th time, it came up as 100%.
Has anyone else experienced any bugs like this?
This will be the 4th time I've gone into the ATT warranty center... I am the type who is always rational and polite, but this is getting annoying. I hope ATT gives me a credit or something. I wish I could get a NEW phone and not a warranty replacement refurb that is clearly not working like it should.
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
rmcgraw said:
I've never experienced anything like what you're talking about. As far as orientation not switching, it does happen if say I take a picture in landscape mode, then MMS the picture to someone and turn the phone upright as I enter the message.
Click to expand...
Click to collapse
I get that too, but I'm talking about IE and other instances. Guess I should have mentioned that.
Thanks for weighing in!
never also with my focus....what u do to urs jw lol
I have the same reception problem. Everytime I go into my gym I lose AT&T and have to reboot. It started happening the minute I did the March Update.
For everything it fixed it broke something else for me.
I think your issues are hardware flaws,rather than software bugs...just change to another device.I think they should allow you to do so as long as the value of the plan is equal.
bertstare said:
Second, on my first Focus, I picked a SMS sound on day one, after a few months, I changed it to something else. about 15% of the time, it would play the original sound, then immediately play the second one... Well this phone is doing the SAME thing, but I've only used one SMS tone. I find this especially puzzling.
Click to expand...
Click to collapse
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
dov74 said:
Hi, I don't have a focus but have noticed this on my HTC Mozart so am wondering if it could be a software bug?
My phone seems to either pick a SMS tone at random, play 2, one after the other, or not play one at all depending how its feeling that day and depending if I'm using the phone when a message comes in lol!
Sent from my 7 Mozart T8698 using XDA Windows Phone 7 App
Click to expand...
Click to collapse
I've noticed that with mine (HTC Arrive) it plays the 10th ringtone by default whenever the phone is facing up or flipped over. But when it's flipped over and the first ringtone plays then you flip it over, the screen lights up and then the second ringtone plays (I think its ringtone 5). Weird...
Well, the warranty center swapped out my Focus. I told them it had "a reception issue," but did not explain what it was, and then told about how the phone screen was not rotating depending on how it was oriented. Guy went into the back, presumably to check out the issue, and he came back saying that he confirmed it was not rotating properly, so he gave me a new one. He didn't even care to hear about the other issues. I've been into the warranty store multiple times in the last two weeks, and every time they've said that the Focus is not typically a phone that comes in with issues... so we'll see what happens.
Of note, the guy who gave me a new phone did not set it up properly, so data was not working. I had to call customer service to get my IMEI number updated. I politely explained how much of a hassle this has been and was given a $25 credit on my account.
I'm back at my cubicle at work, so I've gone through the basement with no reception, and it was able to find the network on its own when I got out of the dead zone... hopefully that means this phone is working properly.
However, I am moving to a new house in mid June, and I am 99% sure the house is in a dead spot... urg. If it's as bad as I figure it will be, I guess I'll see if AT&T will give me a free microcell AND free service for it; otherwise, I'll have to switch to Verizon.
Thanks for weighing in everyone. It seems like there is some sort of ringer issue because others are reporting it too.
I have the reception issue too, have to reboot the phone to fix it however, I haven't experienced any of your other issues (samsung focus here)
Maybe they are giving you your old phone (refurbished) and u just keep getting the same phone over and over again. (doubt it, but you never know)

[Q] Anyone else with these issues?

I've had an iPhone for the past 5 years.
I decided to take the plunge & buy an android yesterday.
I purchased the AT&T HTC One XL.
This is my experience so far:
1) Audio -- while listening to music, opening another app sometimes either crashes the player or momentarily fragments the sound.
2) Connectivity (in NYC using the 4G LTE network) -- very patchy. Seems to go in and out, even though I've never had these issues in the same area on the 3G network. Don't know if this is a network issue, or just a phone connectivity issue overall. Pandora constantly goes 'in and out'.
3) Seems like there is no caching (anywhere):
a) Opening a web site, briefly checking my mail, and then switching back to the website, makes the website reload.
b) Conversely, opening, e..g, my mail, going to the web browser, and then going back to my mail, makes my mail reload.
For a phone with 1GB of RAM, I don't anticipate this issue -- my iPhone 4 with half the ram was able to keep many more apps and browser tabs in memory for extended periods of time.
Is anyone else experiencing these issues?
Do I have a faulty phone?
Are any of these 'issues' just the way the android OS works? (like said, i've never used android before, so i have no clue.!)
Will a future software update fix them?
I'm very much contemplating returning this device and reviving my iphone 4;
but I don't want to if i don't have to -- android allows everyone I wish the iphone would.
Thanks you.
I haven't had any of the issues you are mentioning. I used my music player for an hour while mowing the grass tonight. As far as the 4G LTE goes, I can't comment on that since I don't have it where I live.
When your music was messing up, where you using the music app or google music player? I would try the other just to see if that issue is with both.
Other than that, I would swap the phone out as you may have just got a bad one.
I take it you have the ATT ONe X?
I just got my ATT One X today, so I haven't fully put it through the tests, but I did have an Unlocked Euro One X about a month ago that had quite a few bugs. One was the sound issue you mentioned. When I played music thru any music player the sound broke up when you hit a hardwear button or sometimes just on its own.
bothfly said:
I take it you have the ATT ONe X?
I just got my ATT One X today, so I haven't fully put it through the tests, but I did have an Unlocked Euro One X about a month ago that had quite a few bugs. One was the sound issue you mentioned. When I played music thru any music player the sound broke up when you hit a hardwear button or sometimes just on its own.
Click to expand...
Click to collapse
Mine does this to should I take it back
I called HTC and they said they are working on a major update I.talked to a woman name Gloria and she said she couldn't begin to say how many phone calls about the music issue they have had lol
tyshemi said:
I called HTC and they said they are working on a major update I.talked to a woman name Gloria and she said she couldn't begin to say how many phone calls about the music issue they have had lol
Click to expand...
Click to collapse
She give you an ETA by any chance?
#2 pisses me off the most. No one else has this issue?
Sent from my HTC One X using xda premium
Got mine yesterday and having only the issue with wifi signal and 4g signal showing. Lte is lightning fast where I am. I've been able to listen to music through my car speakers, take phone calls and text at the same time.
No eta and she shuddered a lot like she wanted to say an eta but the manager that was also talking stopped her I think lol. And it does work fine in the car it's when your using the built in speaker and doing other stuff . It's an intermittent issue
I am having issue number 3. My original iphone multitasked better than my one x is right now. Web pages always reload when I go back to them no matter the browser. Heck almost every app reloads.
Here's the number I called fyi
8664498358
For your nyc issue. You wouldn't happen to me walking would you? It might be connecting to Starbucks WiFi which can't be disable if WiFi is on. This was happening to me
Sent from my HTC One X using XDA
Yes #2 is a HUGE issue for me. To the point (as expressed in another thread) that I'm ready to return it altogether and just keep my Sprint contract alive afterall for their EVO 4G LTE...Despite the fact I won't have 4G, at least I know their network is up consistently and is reliable!
I talked to a nice lady on the phone just now and she said this was the first time she had a call from a subscriber with a One X...So she hasn't heard anything. Just not enough data and time. She looked at some notes and AT&T does have the WiFi issue flagged in their system. I told her yes I was experiencing that one too. It's an issue when coming out of WiFi your data doesn't connect.
She had me turn off my phone, she disconnected me from their network and then I came back on it. After I explained to her with the WiFi issue, I worked around it by turning all off and then airplane mode, she said, yes airplane mode does the same thing and will essentially reset your connection to their network. You may be assigned a different tower, IP, etc.
So you can try that. Turn everything all off. Then turn airplane mode on. Then off and then the mobile network back on. You'll see a notice saying "preparing SIM card" ...
However, despite all that. I still have constant connectivity issues. The phone will not stay connected for long periods of time. It is always bouncing between LTE, HSPA+ and simply not connected at all. There's a few apps that I go to update in the store and all their downloads fail because the phone will not stay connected long enough to download them.
WHEN the phone is connected, for those brief periods of time, the speeds are good. I've seen nearly 30Mbps download on LTE to a close test server and 5, 10, 23, etc. on test servers farther away. It's extremely fast. Unfortunately, the phone simply won't stay connected to their network rendering it just about useless for anything other than getting some e-mail messages as they are able to trickle in.
thanks
The connectivity issue is horrible on my phone. I don't even have any clue that it's gone bad until I try to send a text or make a call that refuses to go through. A reset used to fix my problem, but recently it became very very stubborn (many resets... thought I tried everything and was preparing to drive to the store) and then I tried the all radios off, airplane on, airplane off, mobile on and it finally fixed itself. very frustrating, but thanks for the tip. Not sure I'll be keeping this phone. My iPhone 3gs was overall far more reliable.
droidiac13 said:
I haven't had any of the issues you are mentioning. I used my music player for an hour while mowing the grass tonight.
Click to expand...
Click to collapse
That's explains why you didn't experience the #1 issue, it's only when music player is on background you start/switch to another app.
I'm experiencing all the above, but after LG Nitro HD I'll take these issues ten fold without complains. This phone is awesome even these issues.
the caching one sucks!
http://forum.xda-developers.com/showthread.php?t=1646409
I have #2 and #3.
I was going to give HTC till day 29 prior to returning it,, however, ive changed my mind. Taking back tomorrow morning. It frustrates me to no end for the following reasons in order of importance.
1. Battery Life- only 6-8 hours with maybe 1.5 hours screen time. Thought maybe I received a dud based upon the reports of others but,,,,
2. Multitasking- there is none. 3/4 of the memory is ate up with crap running which probably accounts for the lack of caching. Due to there being no multitasking, my old iphone, iphone 4s and lumia 900 wipe the floor with this unit. It actually reminds me of the old galaxy S in terms of performance.
3. messaging- no notification
4. email-Can only send one attachment at a time.
5. email, cant click links, must copy
6. email- when you move an email to a folder, you must do additional steps to get back to inbox
7. System- pretty much everything requires so many additional taps, it is counter intuitive
8. camera- not on par with iphone 4s or galaxy s2, however software is better. I really wonder if the compression settings are what is destroying the photos.
9. No Visual Voicemail- without downloading more crappy bloatware from ATT
I do love the screen, the Quadrant scores are outstanding but not indicative of the phones actual performance and usability. I was excited, now not so much at all. There are so many other things to list but numbers 1,2,3 pretty much negate the use of this phone. I also have the Lumia 900 and iphone 4S. And so far I am most impressed by the Lumia900. However, it's camera,well, stinks.
You're crazy bro. I just scanned 6 pages wirelessly from my WorkForce 545 with my HTC One and emailed them out directly...that was 6 attached files...
Battery is awesome, but you could drain it in a few hours depending on what you do...but the same goes for every other phone.
I mean, I'd seriously give the thing a factory reset and a good charge. Play with it some more... He'll, root it and use titanium backup to remove bloatware...
But eh up to you
Sent from my HTC One X using XDA

Question Overheating

Is anyone else's phone overheating several times daily when doing simple things like browsing the web (in Microsoft edge)?
It's really annoying now! Browsing the net, like 3 minutes into a Duo video call, using whatsapp...simple thingsike those and the overheating message comes up. I'm using the karbon case btw which I used on the 7T and loved and had no heat issues so I'm not sure if the case would be a reason for this.
Anyone else having issues?
No issues here.
No issues here either. Overall I'm very pleased with the phone so far.
Was thinking opposite. I been running game like Black Desert for hours without problems max settings. Did a zoom class without issues.
She plays silly games without heating issues. Usual browsing instagram facebook chatting on wechat line whatsapp. She is also liking the phone a lot.
I am on EU. I updated hers US incremental before rooting with same boot img. No problems.
I did notice while updating her phone and transferring her old chat logs etc phone was overheating but since then has been good.
Looks like OnePlus knows some users having overheating issues. An update fix should come. I"m sure India will get it in a few days and US be told to kick rocks for 2 weeks until they decide oh right, we forgot, Global users exist.
Weird to me how some users having this problem especially with camera. I been gaming also using the xbox pass with horizon forza or hellblade and no issues. The OP9 launch has been a mess.
No issues here on the TMO variant. Battery life sucks big time for me but both are being addressed when TMO sends the next update, probably in 3 months as par for the course
Meh, Duo video call, whatsapp... I never let either run even a day on my 10+.
Unnecessary at best and a huge liability at worse.
blackhawk said:
Meh, Duo video call, whatsapp... I never let either run even a day on my 10+.
Unnecessary at best and a huge liability at worse.
Click to expand...
Click to collapse
LOL. I use whatsapp a lot. It makes communicating with friends easy regardless of what country they're in. Duo I used accidentally to call my kids and we discovered the effects and since then that's all they want to use to call me. Lol. It's not so bad actually but it's one more app which is why I've never gotten into snap chat and tiktok, one more app to install to waste my time lol.
toyanucci said:
LOL. I use whatsapp a lot. It makes communicating with friends easy regardless of what country they're in. Duo I used accidentally to call my kids and we discovered the effects and since then that's all they want to use to call me. Lol. It's not so bad actually but it's one more app which is why I've never gotten into snap chat and tiktok, one more app to install to waste my time lol.
Click to expand...
Click to collapse
I don't have any of those issues.
Unrooted then did a factory reset and rerooted and the phone is performing much better now. Not sure what caused the problem in the first place but I'm glad it's fixed

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