On a recent trip to Germany I discovered that I cannot data roam.
My handset is a dev unlocked (upto date) HTC Pro 7 with a T-Mobile UK SIM.
On a arriving in Germany I rebooted my phone, selected the T_Mobile DE network and turned on data roaming.
Once connected I fired up internet explorer, it tried to redirect me to the t-mobile portal, where you are supposed to be presented with the option to purchase international access.
After a while it just timed out with a message saying that it could not connect and suggesting that i turn on data roaming.
I double checked the settings and rebooted, still no access. This time however it wasn't even trying to auto redirect. Selecting the url from history still resulted in the same error page.
Thinking that it might be a cache problem, I deleted the cache. Still nothing. Selecting other networks didn't help either.
I rang T_mobile, they checked for network issues but could not recommend anything other than wiping the handset. I was not willing to do this given that i could not be assured that I would have the necessary internet access to restore my data...
Has anyone else had problems roaming with T_mobile on WP7.5?
Tnx
Related
Help request: LTE Data works,"no service" otherwise. IMEI/number, but no texts/calls.
Software: Android 5.0.1 Skydragon M8 v2.0 Sense 7
Many people have posted issues with LTE where their cellular signal was fine for "2G" functions like calls and texts.
I'm having the opposite problem. After leaving airplane mode (landing at an airport today), I have a "No Service" message in the status bar drop down (notification tray), and the Settings>Network information page shows "Not Registered." However, I do have an IMEI (see details below). However, LTE data works perfectly fine.
I've obviously tried changing the settings in Settings>Mobile Data (preferred network to Global / LTE / LTE/legacy 3GPP mode) connection type global/auto/LTE/etc), to no avail. If LTE is connected it works flawlessly, but I cannot make calls or texts, and show not registered on the network. Data roaming is set to deny, but even allowing roaming does not change the situation.
Before this happened, I HAD gone through all the XTended Settings, and even 'looked' at (but did NOT change) some advanced settings pages, including the 'hidden' HTC network info page ( *#*#4636#*#* ). Again, however, I didn't change anything -- unless by accident?!
Does this sound familiar to anyone? Anyone know if I may have inadvertently changed something and can change it back (a setting that would persist in the hardware through NANDROID restores and factory resets...). Or, any other advice to restore the cellular service connection to normal?
I've tried a full NANDROID restore (multiple times) to a working copy, and a factory reset. I have limited access to a PC since I'm traveling, so re-flashing the VZW firmware or stock recovery or lollipop/verizon RUU would be challenging.
I did spend a good 45 minutes (at a library, my only PC access!) searching the forums and web, but to no avail.
Settings information:
OPperator Name: Verizon
Signal Strength -114 (I've had better but still have the same issues)
Mobile Network type: LTE
Service state: In service
IMS service state: Not Registered
Roaming: Not Roaming
Phone Identity page:
IMEI shows up (15-digit number...how can I verify I didn't mess this up?)
Phone Number is correct
IP Address: 100.66..... (looks good)
Any help is GREATLY appreciated!
Same here
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Drhoot said:
I'm having the same issue. When i try to make a call my LTE bars drop to nothing and it says call failed no network available. Any ideas or help would be nice. I was using venom rom as well. I'm currently trying to flash the newest RRU to see if that resets things. I'm wondering if it somehow my sim card. I took it from my droid turbo. I've made sure to turn off advanced calling on my VZW account though.
Click to expand...
Click to collapse
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
mc_365 said:
I had this same issue, running from ruu then rooted. I didn't noticed until I started seeing voice mail notifications but never heard the phone ring. When I tried to dial out I got the immediate call lost message. I couldn't figure what was causing it so I just did a reset. I made sure not to restore any systems data from prior to the Lollipop upgrade. At this point everything is working, the only thing I haven't installed yet is the xposed framework and sense 6 toolbox.
Click to expand...
Click to collapse
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
lifebringer123 said:
What kind of reset did you do? I know my issue is slightly different, but I did a full RUU-flash yesterday (latest lollipop version) and still no luck. Unfortunately I'm out of the country now and access to a computer is limited, and I don't even have a SIM card yet to check if cellular service would work anyway.
I do intend to do a flash of the stock recovery and radios once I have the time and access, but that may be a while...
Still, I'll keep checking this thread to see if anyone posts any other options
Click to expand...
Click to collapse
Just go into settings and to Backup & Reset , this will return your phone to a fresh install and remove all non bundled apps.
Before doing the reset try going into Settings then Call then change Preferred Network to Global, or toggle from LTE then back to Global.
Morning all
We have an issue with my wife's S6(UK, stock up to date software, EE network)
A day ago if she tried to make a call and she just got a message stating 'Not registered on network. She's not getting any incoming calls or text messages either. And not able to use mobile data (wi-fi ok)
Tried all of the normal things, restarts, manually selecting network etc. The only thing that solves the issue is to select 2G only in the network settings, then calls and texts are ok, but obviously mobile data is non existent.
We have been though the troubleshooting with EE on the phone, part of this was to try another SIM which did not solve it, so we know the problem is with the phone.
Also done full factory reset last night, did not help at all.
Any ideas apart from sending it for repair, as EE are telling us?
Not wanting to root or modify in any way that is going to void warranty
Thanks in advance
I just bought a used Verizon LG G5 (VS987), however my carrier is AT&T. After putting in the Sim card, calling and texting works but when I go to turn on mobile data in the settings, I get a popup that says "Add Mobile Service Please contact Customer Service at (800) 922-0204 for assistance."
I have called both that customer service number for Verizon ^ and also AT&T. I made sure that my IMEI was updated on our AT&T plan, and I have the right APN settings put in. When I called Verizon, the guy didn't really have much to say except that the device is unlocked but full access to features can't be guaranteed, and I am aware that Verizon and AT&T use different wireless bands, which he explained, but I should be able to at least have some kind of data. We both agreed that this is just some piece of Verizon software keeping me from using data, and he suggested rooting the phone to get a workaround.
One suggestion that I saw in some forums and tried was that resetting the network settings in Backup and Reset does turn mobile data on by default, however I get the same Verizon popup as soon as I open any browser, and other apps just say there is no connection, although when I do this I can see that I am getting either HSPA or 4G data, it just seems like it's being blocked by this Verizon stuff. Messing around with other setttings such as Data roaming and System select didn't change anything.
Does anyone have any experience using a Verizon G5 on AT&T? I saw a video of someone demoing T-Mobile 4G data on the Verizon model, and another user on XDA said that he put in his T-Mobile sim and it worked perfectly. My best guess on where to go from here is to unlock and root, and see if I can install a custom rom to get around this. Does anyone know if there is a stock LG rom without all of the Verizon bloatware installed, maybe a stock rom for the unlocked model of the G5? Any suggestions on how to get this to work are appreciated, and I think this is posted in the right place, I'm an active reader on XDA but this is one of my first posts
Thanks to anyone that reads all of this!
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Did you add the correct APNs for AT&T in the phone when you put in your sim? you need it for internet and MMS
Did you which it to Gobal or other option that is not LTE/CDMA?
Same problem here
jayscoottey said:
Update: I reset the phone to factory settings and set it up with the sim card from AT&T in it. Since then I can turn on mobile data, and the notification bar shows I have data (mostly HSPA), however I have no connection when I try to load a webpage. Tomorrow morning i'll stop by the AT&T store and see if there's anything they can do.
Click to expand...
Click to collapse
Was your problem solved? I'm having the same problem with another Verizon LG Device. If it was solved, what did you do?
I have a Samsung Galaxy S6 (SM-G920W8; I have not rooted or installed any custom OS; it's running Nougat 7.0) that was previously locked to Telus (Canada) and I had it unlocked in December. Since then, it was worked fine with SpeakOutWireless (7-Eleven) for texting and calling (no data). Recently, I purchased a roaming data-only SIM from KeepGo. I cannot, for the life of me, get it to work. The SIM itself is fine. It works in my husband's Galaxy Core LTE.
So the way KeepGo works, is I have to put in an APN. When I get to the "Access Point Names" screen, I get an error that states: "Unable to view the access point name settings. Access is restricted for the current user profile." I don't have any kind of user profiles set up on my phone. So I go to "Add" anyway, and I add my APN. If I choose "GID" for MVNO, it saves to where the APN's are listed and I can see my APN. If I choose anything else (such as "None"), it disappears and I can't see the list. At first, when I chose "None," the APN in the list was no longer visible (shows that "unable to view" error), but my data actually worked! Then, a couple of hours later, it no longer worked. I tried resetting APN so it erased what was there (because I couldn't see it to modify or delete it), and I tried again, and no matter what I do, I can no longer get data. I also tried a factory reset, and it made no difference. Also, to note, it shows the network just fine (whether Bell, Rogers or Telus; they use all three providers). It just can't register on the network.
I have contacted KeepGo, Samsung, and Telus, and can't get anywhere with any of them. Any ideas as to what the solution is?
Bought in Belarus country (the timezone is UTC+3) - for a few months everything was OK.
Moved to Georgia county (the timezone is UTC+4), bought a local sim and started to have problem with mobile internet. I live in a city with good connection, at the top right I see 4G, but I often need to disable data traffic and enable again - to continue to use internet.
I was in the office of the operator, they tried to create an APN, and gave me another sim.
Also tried network preferences reset, multiple times.
Also disabled "Check time automatically" and "Set time zone automatically".
All updates, stock ROM, Android 12.
Official LineageOS rom will fix this problem?
Please help.
vitaly-zdanevich said:
Bought in Belarus country (the timezone is UTC+3) - for a few months everything was OK.
Moved to Georgia county (the timezone is UTC+4), bought a local sim and started to have problem with mobile internet. I live in a city with good connection, at the top right I see 4G, but I often need to disable data traffic and enable again - to continue to use internet.
I was in the office of the operator, they tried to create an APN, and gave me another sim.
Also tried network preferences reset, multiple times.
Also disabled "Check time automatically" and "Set time zone automatically".
All updates, stock ROM, Android 12.
Official LineageOS rom will fix this problem?
Please help.
Click to expand...
Click to collapse
The service will do nothing to you. Changing the software won't help either. I tried, there was a problem with this on the site twice and they did nothing but update the software. But I found a "way" to select a mobile operator, I bought a second sim card, but it is important that it was from a different provider. I put it in and it's on my phone, I don't call from it, I don't use data from it. It's just plugged in and turned on in the settings. Previously, the problem was so strong that I had to turn on the airplane mode for about a minute, or turn off data transmission, as you write, or have forced 3G not LTE (4G) all the time. And now, literally for a moment, the Internet will disappear and reappear after a while, and it is no longer bothersome. It's such a partial solution to the problem. After the holidays, he will send it to be repaired again. They will probably send back that everything is OK. And if that does not help, he will write to the representative office in Poland, Xiaomi, maybe they will help. You can always make black piar on the web.