So, here we go. Let me preface by saying that I'm a geek and deal w/ networking for a living, so I know my way around these wireless networks, and they work fine, and also are not setup with abnormal auths or proxies...
That Said...
I have had an issue w/ my Galaxy Tab 7 Plus since I got it that I can't find an answer for, and now a friend at work got one and has similar issues. Mine is a TMo 4g model, his is wifi only. Both stock ROM and NOT rooted.
My G-Tab sees and connects to my wireless at home just fine, no issues at all. It also sees 15-30 surrounding SSID's and lists them consistently. At work, sitting at my desk, it sees NONE. My phone/laptop/previous G-Tab 10.1/old iPad/etc can all the the surrounding 10+ wireless network SSID's just fine, but this G-Tab 7 Plus seen none of them. 3 of those assorted networks are ones I have access to and can connect to, and all other devices work fine, however this tablet will not even see them. I can go hold it within inches of the routers, still doesn't see them. Here's where it get's weird -> If I walk to another office maybe 200-300+ feet in any direction away from these routers, or go sit in my car in the parking lot, or even drive past the building, it suddenly sees these routers and connects to them as easily as any other device that's within inches or a few feet of them. What. The. F***. Early this morning, sitting at my desk about 30 feet from this router, suddenly the tablet was connected to wireless and passing traffic. A few minutes later, same place, couldn't even see the SSID. Then a few minutes later it connected again, then disconnected and hasn't seen it since. This has happened other places as well.
It's clear this is an issue with the G-Tab 7 Plus, not the various routers, so what could the fix be? I prefer NOT to root at this time, and shouldn't have to (stock ROM should be able to use wireless!). I'm wondering if this could stem from Samsung's "Channel Bonding" solution? Thoughts?
Here are screenshots I took within the last few minutes of a wifi analysis app on the G-Tab while sitting at my desk at work. It shows that it sees NO SSID's AT ALL. Also included is a pic I took of my phone showing the wireless networks it sees at the same time in the same spot. (yes, it's an old Cliq, I'm using my backup phone right now)...
Thoughts? This is killin me because any sound or video I stream at work, using FB and G+, etc, is pulling from my mobile data instead of wifi...
Phone showing wireless networks:
{
"lightbox_close": "Close",
"lightbox_next": "Next",
"lightbox_previous": "Previous",
"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
"lightbox_zoom": "Zoom",
"lightbox_new_window": "New window",
"lightbox_toggle_sidebar": "Toggle sidebar"
}
What the G-Tab sees in the same place:
Did you check with stock wifi app?
Sent from my GT-P6200 using xda premium
Brabusik said:
Did you check with stock wifi app?
Sent from my GT-P6200 using xda premium
Click to expand...
Click to collapse
Yep. I got this Analyzer app for more visibility and a 2nd opinion since the stock wifi app wasn't seeing SSID's...
ETA: Here's a quick screen grab. You can see that it has seen them in the past, but as per the issues above, it is not seeing them right now, same place as the screenshots and pic above...
Try wipe all data and format sd card. Maybe some viruses ot something
Sent from my GT-P6200 using xda premium
Brabusik said:
Try wipe all data and format sd card. Maybe some viruses ot something
Sent from my GT-P6200 using xda premium
Click to expand...
Click to collapse
Did that when this was first happening, nogo...
Format sd card also?
Sent from my GT-P6200 using xda premium
Brabusik said:
Format sd card also?
Sent from my GT-P6200 using xda premium
Click to expand...
Click to collapse
Removed MicroSD altogether. Didn't format internal SD, just wiped.
Honestly though, I doubt a virus would cause this issue...
VisualOddity said:
Removed MicroSD altogether. Didn't format internal SD, just wiped.
Honestly though, I doubt a virus would cause this issue...
Click to expand...
Click to collapse
Last month virus caused problem with my backlight)believe me it couldcause problems)really ridiculous issues)
Sent from my GT-P6200 using xda premium
Hi Visual,
Like you I am experienced in networking and how to set these things up. Also like you I'm seeing odd things with networking on the GT-6210 (wifi only).. but only an issue at work so far... but it's a different thing that I see however.
At home wifi connects fine, and works well, and also at other people's houses as well so far.
At work I can see the networks, but when I connect I get data flowing for about a minute, and then it all stops. My Motorola defy on the same network is fine.
When I stop and start the wifi it starts working again, but only for another minute or so. Things I've read and some of which I've tried:-
Turn off wifi sleeping Tried this. made no difference
Use WifiFixer Tried this also.. made no difference
Forget network and re-add still to try this, but not hopeful as when added 2nd network @ work had same issue.
Go to static IP and back Can't with it being a works network which I don't control, but would have been a good solution @ home
Hard reset Doesn't strike me as much of a solution really, so haven't done this yet.
Delete / clear some files in /data/misc/dhcp not tried this, but seen it mentioned in a few places, but for older versions of android. Better than a hard reset I guess, but a quick look didn't find those files on my GT-6210 there, but I haven't gone any further with this as yet.
Anyhow. Doesn't help you much I know in that there's no fix in here, but I have seem some off behaviour with the Tab Plus.. I'm on build HTJ85B P6210XXLB1.
Apart from this irritation I really like the GT6210. If this was my wifi @ home I would be much more annoyed. I'm waiting for work to reboot the routers so we can see if that fixes anything. Let us know if anything works for you, and I'll post back if anything fixes my issues.
For me this has happened since new and so really is very unlikely to be a virus causing that sort of issue.
Anyhow a few things to look at there.
In my house I have 2 wifi routers. Sometimes when i left the range of one and enters the other and go back, something strange happens, and i think is related with your issue. Can't get it to connect, it appears on the list but could connect to it. If I delete all saved SSID then it automatically connects. Have you tried that?
Sent from my MB525 using Tapatalk 2
maxihod said:
Hi Visual,
Like you I am experienced in networking and how to set these things up. Also like you I'm seeing odd things with networking on the GT-6210 (wifi only).. but only an issue at work so far... but it's a different thing that I see however.
At home wifi connects fine, and works well, and also at other people's houses as well so far.
At work I can see the networks, but when I connect I get data flowing for about a minute, and then it all stops. My Motorola defy on the same network is fine.
When I stop and start the wifi it starts working again, but only for another minute or so. Things I've read and some of which I've tried:-
Turn off wifi sleeping Tried this. made no difference
Use WifiFixer Tried this also.. made no difference
Forget network and re-add still to try this, but not hopeful as when added 2nd network @ work had same issue.
Go to static IP and back Can't with it being a works network which I don't control, but would have been a good solution @ home
Hard reset Doesn't strike me as much of a solution really, so haven't done this yet.
Delete / clear some files in /data/misc/dhcp not tried this, but seen it mentioned in a few places, but for older versions of android. Better than a hard reset I guess, but a quick look didn't find those files on my GT-6210 there, but I haven't gone any further with this as yet.
Anyhow. Doesn't help you much I know in that there's no fix in here, but I have seem some off behaviour with the Tab Plus.. I'm on build HTJ85B P6210XXLB1.
Apart from this irritation I really like the GT6210. If this was my wifi @ home I would be much more annoyed. I'm waiting for work to reboot the routers so we can see if that fixes anything. Let us know if anything works for you, and I'll post back if anything fixes my issues.
For me this has happened since new and so really is very unlikely to be a virus causing that sort of issue.
Anyhow a few things to look at there.
Click to expand...
Click to collapse
Thanks for the reply/info. A few things...
First, mine has been doing this since it came out of the box, so like you, I highly doubt this is virus related. I *have* reset the routers here, same issue. When mine sees the wireless networks, it will connect just fine, my issue is that it won't even see them the vast majority of the time.
Earlier this morning, it randomly connected to the wireless here (work) for 15-30 minutes, then lost the signal and hasn't seen it since. The only way I can instigate that happening is to leave the general area (went down to the first floor today, work on the 4th) where, like I said earlier, it will usually pick up the connection, then come back upstairs where I sit like 30'ish feet from the router. When I do this, it's hit or miss, but maybe %30-40 of the time it will maintain the connection/signal for a very short while before losing sight of it completely. Contrary to all the natural laws of wireless networking, the further away from the router I get, the more likely my Tab is to see the SSID and connect. Fail.
There is something wonky with the Channel Bonding, I would suspect (just a guess, probably wrong lol). From the website:
The GALAXY Tab 7.0 Plus offers the best connectivity options available, from lightning-fast HSPA+ 21Mps to Wi-Fi Channel Bonding. Wi-Fi Channel bonding technology will let you receive data-rates approximately twice as fast as existing Wi-Fi.
http://www.samsung.com/global/microsite/galaxytab/7.0/feature.html?type=find
Click to expand...
Click to collapse
I really do love this device, but this issue is a borderline deal-breaker.
VisualOddity said:
Thanks for the reply/info. A few things...
First, mine has been doing this since it came out of the box, so like you, I highly doubt this is virus related. I *have* reset the routers here, same issue. When mine sees the wireless networks, it will connect just fine, my issue is that it won't even see them the vast majority of the time.
Earlier this morning, it randomly connected to the wireless here (work) for 15-30 minutes, then lost the signal and hasn't seen it since. The only way I can instigate that happening is to leave the general area (went down to the first floor today, work on the 4th) where, like I said earlier, it will usually pick up the connection, then come back upstairs where I sit like 30'ish feet from the router. When I do this, it's hit or miss, but maybe %30-40 of the time it will maintain the connection/signal for a very short while before losing sight of it completely. Contrary to all the natural laws of wireless networking, the further away from the router I get, the more likely my Tab is to see the SSID and connect. Fail.
There is something wonky with the Channel Bonding, I would suspect (just a guess, probably wrong lol). From the website:
I really do love this device, but this issue is a borderline deal-breaker.
Click to expand...
Click to collapse
Yes I read that too on the Samsung website as well and had to smile. If it was @home I had the problem It would be borderline dealbreaker for me also.
Anyhow in my case, being a works network the of course we have multiple APs (2.4 and 5GHz) serving the multiple SSIDs.. probably 6APs serving 3 SSIDs each at least, so pos to do with that complexity which isn't such an issue at home...
Update to this thread. I installed the stock ICS update over the weekend, and that does seem to have fixed the issue with the works wifi that previously wasn't working.
Some people seem to be having difficulty with wifi with the ICS update though, so check on the latest on some of those threads, but my update here in the UK with EU firmware update here went fine and is now better in terms of reliability. Signal strength isn't great, but then it never was @ work
Related
Sorry if this has already been covered in another forum.
My wifi on the samsung mesmerize is not working properly, 3G works just fine. I try and go online from my wifi connection it says server problem, if I go to my wifi settings it says it's connected. Help would be much appreciated, I have a very fast internet and would like to take advantage of it, especially considering my psu just blew on the pc! I have pulled 10 mbs on this phone using wifi before. Haven't installed a new app that would prevent anything with the wifi that I'm aware of, just wiped my phone the other day, saturday actually. Again any help would be great.
Sent from my SCH-I500 using XDA App
Zibit27 said:
Sorry if this has already been covered in another forum.
My wifi on the samsung mesmerize is not working properly, 3G works just fine. I try and go online from my wifi connection it says server problem, if I go to my wifi settings it says it's connected. Help would be much appreciated, I have a very fast internet and would like to take advantage of it, especially considering my psu just blew on the pc! I have pulled 10 mbs on this phone using wifi before. Haven't installed a new app that would prevent anything with the wifi that I'm aware of, just wiped my phone the other day, saturday actually. Again any help would be great.
Sent from my SCH-I500 using XDA App
Click to expand...
Click to collapse
We're going to need to know what you're currently running.
As far as I know, no one is having issues with Wi-fi on either 2.1 or 2.2
My wifi sometimes won't turn on and I have to reboot to fix it, try that?
Sent from my SCH-I500 using Tapatalk
sageDieu said:
My wifi sometimes won't turn on and I have to reboot to fix it, try that?
Sent from my SCH-I500 using Tapatalk
Click to expand...
Click to collapse
Yea if that don't fix it try pulling the battery.
Although since the phone is telling you i'ts connected I'm now thinking this is probably app related...(which a reinstall or reflash may correct)
I also have wifi issues with my fascinate, running froyo. I turn wifi on, and it works until the phone sleeps. Then at some point (seem to be a different amount of time each time) I lose my connection to the net. It still says the wifi is connected (wifi symbol at the top). But if I attempt to use google talk, or pull up a web page I do not have access to the internet. If i turn wifi off, and then right back on, all is well (until the next time it sleeps).
There is an app called wifi keep alive. If i check all the options on that app it helps. I see the issue far less often, but it still happens, and using this app my battery life suffers a little.
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
I get it but only with Market, I assumed it was a market issue.
On. 3G, for me, everything is dog slow, but I never get the Retry box.
Sent from my Xoom using XDA App
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Mine works perfect with my AT&T U-Verse gateway and tethered to my AT&T captivate. No problems here at all with wifi. Do you have problems with other wifi routers? Go to Starbucks or a friends and see if the same issue occurs. If not, there is something with your router that Xoom does not like.
I'm having WiFi issues as well. I don't have any issues with any other laptops in my house ... but my Xoom ... get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Mine is also choking on wifi. Switch to 3g and no problems. Annoying.
Sent from my Xoom using XDA Premium App
srafail said:
get very poor signal on WiFi and sometimes doesn't get any connection at all. This is serious buzz kill.
Click to expand...
Click to collapse
Hardly surpisring when the antenna is surrounded by glass and plastic
Wifi is suspect on the Xoom. I cannot get a connection to my secure wireless at work but I can connect to the less secure guest wireless network. I also could not initially tether with my phone (TMobile Vibrant) but after I downloaded Mobile AP I was able to tether just fine and have not had any issues since then.
No complaints here to report. I'm pulling in on average a speed of 17mbps download on most days from my home wifi network. Quite the speedy little guy my Xoom is.
WiFi hasnt been a problem for me either.
So far, I've used it on 4 different wireless networks (G and N/G), using various security options and I connect to each without fail. Hell, Ive even seen the Xoom connect to WiFi when driving down the street towards places that I have it configured to see.
I did have some trouble at one point due to my DNS and DHCP servers being offline. I didnt suspect any issues with them, so I spent more time than I should have troubleshooting the Xoom.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
Known problem... see:
http://forum.xda-developers.com/showthread.php?t=985536&highlight=wifi
Always Connecting...
Greetings All,
I have been having issues as well after the update. The wireless always disconnects and connects and doesn't stay connected. No problems with my Droid X or laptop or other device.
Problem is that now I'm getting very close to going over my data plan.
Is there a fix in the works, since it worked perfectly with 3.0
Annoyed...
OS
UPDATE: Uninstalled the leaked Flash 10.2 and that has fixed the problem, somewhat. Still disconnects, but less.
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
No it doesnt happen to me.
Glad I found this. Yes mine doea it too. If I linger on a webpage for more than 30 seconds or so, it disconnects. (Yes I have all settings set correctly) same issue with market and now facebook and twitter app after the update. No connection or synchronization failed.
Sent from my DROIDX using XDA App
Wireless issue fixed....
Greetings again,
Even after uninstalling flash, the problem persisted somewhat. I was getting very frustrated and so I reset the xoom to factory settings. A few notes on that. All applications were reinstalled, through the market which is good and bad.
So far, after 2 days of heavy wireless use, not a single drop in wifi connectivity.
Hope this helps...
OS
slyty71 said:
Hey I was wondering if anyone else was having wifi connection issues with the xoom? Every time I use my xoom I have to keep retrying to load the market, webpages and everything else that uses data. Usually have to reload the market around 3-5 times to get it to work. I have tried 2 different routers and stilll the same thing. Please let me know if anyone else is having this issue and if there is a way to fix it. Thanks
P.s. When Im on 3G everything is fine
Click to expand...
Click to collapse
So far my wireless is great. I use WP2 Secure at home, a WEP at my parents, and a MAC based approval network at work. All are steady with full bars and no issues.
SleeplessNinja
MyXoomChannel http://www.youtube.com/sleeplessninjas
Its the encrypton protocol, WPA2 with AES will cause problems.
TKIP works.
I also have random issues. Some days its just fine, but other days wifi works and then stops working, usually a reboot fixes it.
Must be some wifi issue.
I have a fully factory stock xoom and have had NO wy fy problems at all! internet conection firm and stable. I intend not to root my zoom untill all the important updates are done and stable. I also am waiting for my 4G card install. I have WPA2 with AES and the xoom conected to it with NO problem
I haven't had any problems with mine whatsoever. I think it could be your router. My Xoom stays connected with my router and I haven't had a single problem so far with connected wifi.
My PS3 needs a router reset every single time I want to play Black Ops though.
ihad this issue. I think it may be hioneycomb and not xoom related because I experienced it on the acer iconia. The good news is that I resolved my connection issue with wifi. On the surface it looks like a dhcp handshake issue so, if you assign your xoom a static ip from your router, the issue goes away and all is good.
Not to continuously post stuff on XDA about this phone...but I am curious....my Wifi keeps disconnecting and reconnecting....depends sometime 1-2 mins into using Wifi and somethings after using it for more than 1 hour....none of my other devices have this issue and I was just wondering if anyone else has this problem with this phone...thank you
Edit: It still happens....hmm
zrmxp95 said:
Not to continuously post stuff on XDA about this phone...but I am curious....my Wifi keeps disconnecting and reconnecting....depends sometime 1-2 mins into using Wifi and somethings after using it for more than 1 hour....none of my other devices have this issue and I was just wondering if anyone else has this problem with this phone...thank you
Edit: Never mind....my computer loses connection too just doesn't show it...using a different wireless router and seeing if I drop connection with it....sorry for posting useless stuff
Click to expand...
Click to collapse
I've been having the same issues... I have a laptop that doesn't seem to have any problems with my current router (Medialink Wireless N router I got off Amazon - good router until this issue...). It also doesn't matter how close I am to the router either. I've been sitting 2 feet from my router, and it will still continuously disconnect and reconnect. Let me know what your findings are...
Idk if this will help: settings/wifi/menu/advanced/keep wifi on during sleep. I have mine set to always, no problem here. If that doesn't help try assigning an ip through your routers dhcp.
Saint sent this from his Q using xda premium
Ok....so it does still happen....on my Netgear 7550, Linksys E4200, Linksys E3000, and almost every other network I connect to...it is really frustrating...
It happens to me when I'm in my apartment bedroom some on the far side (I normally plug it up at night to my right on the headboard) which is about furthest from my router I can get inside...but otherwise I don't have the issue when I'm closer. I've started wondering if the phone just doesn't pick up wi-fi as well, though in fairness I have a single-antenna fairly cheap Rosewill router (RNX-N150RT).
Change the wifi ip settings on the phone from dhcp to auto. Mine was set to default to dhcp.
Sent from my XT897 using xda app-developers app
slantyshanty said:
Change the wifi ip settings on the phone from dhcp to auto. Mine was set to default to dhcp.
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
I tried this and it still drops wifi...but for some reason wifi tether doesn't drop...still don't know if its hardware or software related
My phone keeps dropping wifi as well and it happens on every wifi I'm connected to and its very annoying.
Sent from my MoPho Q on the Now Network
megan23247 said:
My phone keeps dropping wifi as well and it happens on every wifi I'm connected to and its very annoying.
Sent from my MoPho Q on the Now Network
Click to expand...
Click to collapse
I am wondering if it is a bug with the phones software because it also drops on every connection I connect to also.....maybe we should contact sprint / motorola
megan23247 said:
My phone keeps dropping wifi as well and it happens on every wifi I'm connected to and its very annoying.
Click to expand...
Click to collapse
zrmxp95 said:
I am wondering if it is a bug with the phones software because it also drops on every connection I connect to also.....maybe we should contact sprint / motorola
Click to expand...
Click to collapse
I'd have to think you guys have bad hardware, or something else not playing nice... I have connected to MANY access points (even in different countries) and never had an issue with it dropping. I even make wifi calls for long conference calls, so I would definitely notice if it did drop...
zrmxp95 said:
I am wondering if it is a bug with the phones software because it also drops on every connection I connect to also.....maybe we should contact sprint / motorola
Click to expand...
Click to collapse
Yeah, I have the same issue. I've discovered that it doesn't disconnect if I'm within 5 feet of the access point, which isn't exactly a great option, but does suggest maybe a software fix or a straightforward hardware hack like the Atrix 2.
Ok so even after the update the wifi still drops....even when i am right next to the router....but I can say that when i am using WiFi tether it doesn't drop the tether connection....it all seems weird to me...
Sent from my Motorola Photon Q 4G LTE using Tapatalk 2
Possible solution - try this and see if it works for you
Was running into this problem on my new Pho Q (too fun calling it that), where it would drop wifi and report a connection was available on the left side, then connect again, every 15s to a min.
To resolve (at least so far now for me for about an hour):
Settings - Wifi - Menu - Advanced:
Uncheck Show Reminders
It seemed that having it popup a reminder of available networks could be related to it noticing my available network every few seconds, and it seems to have helped me. Try it and report back. :highfive:
Ok, seems its still happening, but far less often at least. When I have some time, I'll try to do an A-B-A test but it does seem better than it was before disabling the setting.
cmags said:
Ok, seems its still happening, but far less often at least. When I have some time, I'll try to do an A-B-A test but it does seem better than it was before disabling the setting.
Click to expand...
Click to collapse
I still seem to have this problem - anyone figure out a solution? I'm getting really tired of not being able to use wifi at home, since I get next to no reception... Gets frustrating really fast when it disconnects and reconnects every minute or so
JasonDelta said:
I still seem to have this problem - anyone figure out a solution? I'm getting really tired of not being able to use wifi at home, since I get next to no reception... Gets frustrating really fast when it disconnects and reconnects every minute or so
Click to expand...
Click to collapse
Someone thought it was related to smart actions - do you have any of those enabled?
I've never had any issues with wifi - and I've used many different types of routers and security models.
Have you tried changing your wireless channel on your router or gateway? By default most start on 6, so changing it to 1 or 11 might reduce interference from nearby wireless signals. Are you a long distance from your router/gateway?
Sent from my XT897 using xda app-developers app
arrrghhh said:
Someone thought it was related to smart actions - do you have any of those enabled?
I've never had any issues with wifi - and I've used many different types of routers and security models.
Click to expand...
Click to collapse
Not using Smart Actions (I use Settings Profile app from the Play Store instead)
UnicronAlpha99 said:
Have you tried changing your wireless channel on your router or gateway? By default most start on 6, so changing it to 1 or 11 might reduce interference from nearby wireless signals. Are you a long distance from your router/gateway?
Sent from my XT897 using xda app-developers app
Click to expand...
Click to collapse
It'll disconnect and reconnect even if I'm 2 feet from the router. I just tried changing to channel 10. I'll report back how it goes. I do live in an apartment building with tons of wifi networks, so this is a good suggestion. Thanks!
JasonDelta said:
Not using Smart Actions (I use Settings Profile app from the Play Store instead)
It'll disconnect and reconnect even if I'm 2 feet from the router. I just tried changing to channel 10. I'll report back how it goes. I do live in an apartment building with tons of wifi networks, so this is a good suggestion. Thanks!
Click to expand...
Click to collapse
Tried changing the channel, but still disconnects and reconnects often. None of my other devices (laptops, tablets, other smartphones) have any issues keeping connected. I'm still at a loss...
Anyone have any luck fixing this? When my wife's photon Q connects to our home network, no problem. No drops whatsoever. But when she connects to her work WiFi, despite a strong signal, it would drop every few minutes.
Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
kattara said:
Hey all,
I'm not sure if anybody else is having this problem, but for the last month I've been having trouble connecting to Telus routers properly. It connects to the wifi signal, but will not load websites about 70-80% of the time and many apps (YouTube, NHL, XDA, Playstation, Play Store, etc). When I switch to my data connection, the sites/app load normally. I don't seem to have this problem when connected to other places (ie. work, starbucks, etc). It's getting really annoying since I had to keep switching to my data to load a site, etc. Not to mention having to pay more because I've gone over my data serving.
At first, I thought it was my phone as it was also experiencing massive battery drain and getting really warm, so I got it RMA'd. But as soon as my new one came from Google, the exact thing happened. I couldn't even download apps/set it up while connected to my Telus router. I've already contacted Telus, and they've updated the firmware to my router, but I'm still having the same issue (altho not as bad, I think? It's only been a day).
Anybody else encountering this?
Click to expand...
Click to collapse
Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
bblzd said:
Do a search for the many WiFi problem threads. I think those solutions are your best bet, I don't think it's specific to Telus routers.
Click to expand...
Click to collapse
Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
kattara said:
Thanks for the reply, but like I said, I'm not experiencing this problem on other networks. The problem only occurs on Telus routers.
Click to expand...
Click to collapse
The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
bblzd said:
The general WiFi fixes still apply. Many people have a single router that they are having issues with, and it works fine on everything else they've tried.
Click to expand...
Click to collapse
Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
kattara said:
Is there a specific thread/solution you are referring to? I have tried several fixes, but all to no avail. I'm not having the issue where the phone will not connect to wifi - it connects fine, and doesn't go orange. I've tried changing channels on my router, channel width, msdu/mspu, compatibility mode, etc etc. The problem only started about a month ago, and only on Telus routers (as far as I have seen).
I'm sorry if I missed something.
Click to expand...
Click to collapse
Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
bblzd said:
Sounds like you've exhausted most of the options available on the router itself that would be recommended.
Try setting your phone to only use 2.4Ghz instead of Auto or 5Ghz, and as a latch ditch effort you can also try disabling Mobile Data (toggle it off manually or automated with Tasker/Llama) while using WiFi.
Click to expand...
Click to collapse
Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
kattara said:
Yeah, I've already tried setting it only to 2.4GHz, but that doesn't make a difference either. I haven't tried disabling Mobile Data, tho. Will give that a shot, altho I honestly don't see that that will change anything? But I'll try it, regardless!
And more clarification, I am able to access things like Twitter, Tumblr, G+, so I am getting an internet connection. It just won't load most webpages on Chrome/Chrome Beta, YouTube, and other apps. Quite frustrating...!
Thanks!
Click to expand...
Click to collapse
For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
bblzd said:
For sure anyone would be frustrated in the same situation, Hopefully you can get it solved. The mobile data trick has worked for many people with WiFi issues but is more of a temporary fix, I find.
I'm reluctant to even mention this but if you get desperate enough, perhaps give this app a try as well.
https://play.google.com/store/apps/details?id=com.brilliapps.wifiandmorefixer
Click to expand...
Click to collapse
Yeah.... I'm not quite that desperate yet. I'll update this thread once I try the mobile data trick. Thanks again!
EDIT: Unfortunately, the mobile data trick doesn't seem to make a difference, in my case. :'(
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
kj2112 said:
Its definitely the router, or something on your network causing you trouble. Disconnect every other single thing from your network and try. If not....its the router. Demand a completely different one from them.
---------- Post added at 10:17 PM ---------- Previous post was at 10:15 PM ----------
And if bad battery drain is still occurring, get gsam....and check Wakelocks. If its WiFi related, It will show that.
Click to expand...
Click to collapse
Thanks for the reply. I got a new phone, so I'm not having the battery drain issue anymore.
As for the modem/router, that's what I'm thinking. I've already talked to telus about it, but they couldn't figure it out. I think it may be a software update they pushed out, but they said they hadn't had any updates lately. I can't get a different one from them, as this is the one that has to be used for telus TV. I may end up just going up my own router to the existing modem/router. It's just frustrating as I'm experiencing this at another place that also uses telus. I mean, I can't be hooking up routers at every place that uses Telus, now can I? Lol
Sent from my Nexus 5 using XDA Free mobile app
I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
kj2112 said:
I'd still try disconnecting everything connected to that router. Reboot it....and see what happens.
If its still a no go, then it really has to be it.
Click to expand...
Click to collapse
Yeah, I'll try that (as soon as the network is free). I'll keep ya'll posted!
Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
rootSU said:
Have you rebooted the router? Remove power source for 1 minute. Always first thing to try.
Click to expand...
Click to collapse
Yes, I have rebooted the router. I have also done a hard reset on the router, restoring it to factory defaults, upon which I have to rename our network/set password etc. WHEN I do this, our phones function perfectly for a few hours, then the problem rears its ugly head again.
Certainly sounds like a router issue. Or at least an incompatibility.
rootSU said:
Certainly sounds like a router issue. Or at least an incompatibility.
Click to expand...
Click to collapse
How would I look for a compatibility issue? What exactly would I look for, a specification? This router worked fine for the first three months?
Well really what you need to do is troubleshoot by trial and error. If you could perhaps borrow another type of router and run it side-by-side... If it works OK, its a problem with your router and not your phone or Comcast. If it doesn't work, you've ruled out the router and identified an issue either with the phone or Comcast.
---------- Post added at 01:54 AM ---------- Previous post was at 01:52 AM ----------
Also try taking other devices both wireless and wired off the network to see if there are any conflicts. If anything has static IP addresses. Confirm they're not the same.
What part is taking so long? Is it the DNS lookup or the actual data transfer? I would run some nslookup commands from a phone to make sure resolution isn't the problem.
croikee said:
Hey Everyone,
I honestly don't know if this is the right place to ask but I don't know where to start, with you, with google, with comcast, or Netgear. Here is the issue.
We have comcast internet and use a comcast approved Netgear N600 dual band cable modem. My wife and I both have Nexus 5 with Android 5.0. We also have laptops, a Roku 3, and PS 4, all hooked up via wifi.
IN the past month, our wifi on phones has gotten unusable. You try to browse a site, and it takes forever, usually a minute (not forever but long) to load the site, and then the site browses at normal speed. However, if you try to navigate to a NEW site, you have the minute load time, before that site browses normally.
The roku, laptops and PS4 all work perfectly via wifi. I did the speedtest net app on my phone, and it had 50 mb download, 13 mb upload via wifi. So connection speeds are perfect.
Its just that initial minute plus wait to actually have a website load each time, that is bizarre. Any thoughts please? Comcast says its the phone. Netgear says its comcast.
Oh, on ANY other wifi network our phones work perfectly. Love help. Thanks!
John
Click to expand...
Click to collapse
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
bblzd said:
It's only happening with mobile browsing, correct? Do you have the adblock extension installed? If so, try removing it.
Click to expand...
Click to collapse
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
It could be something to do with anything. Only you can rule things out.
croikee said:
What is the adblock extension? Is that a program that would be on our phones or the router? This only happens with our phones, correct, but also ONLY on our home network. Any other wifi and our phones work great. At the same time, our laptops and ps4/roku work perfectly fine on our home wifi. Here is the breakdown
HOME:
Roku/PS4/Laptops Work Fine
Our 2 Nexus 5 do not
Other Wifi Networks
Phones work fine
For the first few months our phones worked fine on our home network as well. Its only in the past month or so that they started acting funky. Could it be something with Android 5.0?
Click to expand...
Click to collapse
AdBlock Plus is a browser extension. It was a long shot but the exact same symptoms were happening to me when I had that installed on my phone's browser. Internet was working fine but websites would need a good 20-40 seconds before they would load.
I'm putting my money on the router since both your and your wife's phones are acting up. One phone, plausible. Two phones, highly unlikely. Have you tried a factory reset on the router? This could literally be anything from having too many neighbors with wireless devices to some weird improbable scenario with some QoS setting on the router. Short of borrowing a router from someone, a reset might help if things were working fine before.
While each possible scenario that could be causing your grief may be unlikely, the vast amount of possibilities just adds complexity to your situation. I mean, I remember when chipsets from different manufacturers wouldn't play nice together back in the 802.11g days...
Since your connection speed is fine, bandwidth wise, try running a traceroute from your phone to, say, Google or any arbitrary site, and see which hop hangs the longest... (Traceroute is like a glorified ping).
Try setting your DNS server to 8.8.8.8 (you can do that on your phone, in WiFi settings).
Try disabling any form of QoS on the router, or any kind of fancy proprietary features.
Try disabling the SIP firewall on your router.
There's many many things and I'm afraid it's going to be trial and error from here. While we can offer suggestions and assistance, the trial and error part is ultimately on you.