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So my raphael is screwed.
1. I cannot hear anyone on a call without the headset. They can hear me, but I cannot hear them. I can get volume thru the speaker in any other application for the most part except phone calls.
2. I can hear them with the headset, but it's wonky and tends to dial other numbers and even stranger behaviors with the broken headset that I believe may have damaged it.
3. The phone is stuck in landscape mode and constantly engaging the TV-out mode. (Tv-out mode splash screen comes up intermittently
4. It doesn't actually output video anymore via the video cable - only audio. Video is a black screen. Call audio will play on TV, but microphone still not engaged.
5. Will not remain steadily connected to computer via USB.
6. It *does* accept a charge from USB, Car Charger and Standard AC charger.
Sometimes - for brief peroids - it does work. I have done soft and hard resets and removed the battery, wiped it clean- etc to no avail.
Any suggestions on what I can do to fix it? It seems to me to be something wrong with the USB port pins - or something worse.
I have an unlocked international one that I run on T-mobile (which doesn't carry the Raphael). This girl I am dating stepped on one of the headset buds and destroyed it which - I could be wrong, messed up the USB port?
i repair phone. seem like alot more damge to it, check for liquid damage
It does sound like a lot of damage, but it's never gotten wet at all.
Go to service shop.
Try to hard reset and see if that fixes it! might be a corrupted registry or software.
Well my answer is;
date another Girl.. well i just had to say that out of my mind and sorry for that okey back to seriousity...
try taking a hardreset as RebelShadow said and if that doesn't cure your phone you should go to a rapir center.. well do you have warrenty? that might help in situations like that..
It sounds to me like you have a broken contact on the USB. To make a TV adapter from the usb adapter - you have to break one of the pins. Your symptoms seem to be the equivalent of that - with regards to sound going out and not back, and the TV screen popping up.
I believe either the headset has a broken pin - or the contact on the usb port was broken. I might have missed it, but have you tested any other headsets with the TP?
Yes.. That's what the problem sounds like you nailed it P0ll0L0c0 - I think personally from observation that the damage is on the USB port on the phone itself.
Hard reset doesn't do it, and sometimes it comes back to normal briefly, but still unsure how that happens (from putting a cable in and it pushes the USB broken contact to the right place temporarily?)
Should I send it to repair? Or attempt to repair it myself?
JT!
mediathreat said:
Yes.. That's what the problem sounds like you nailed it P0ll0L0c0 - I think personally from observation that the damage is on the USB port on the phone itself.
Hard reset doesn't do it, and sometimes it comes back to normal briefly, but still unsure how that happens (from putting a cable in and it pushes the USB broken contact to the right place temporarily?)
Should I send it to repair? Or attempt to repair it myself?
JT!
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Click to collapse
One way or another, I'd send it back. If you have insurance, or are within 30 days - it should be easy. Good luck.
I am in New York.
Anyone have some suggestions where I should take it or send it to get repaired?
Firstly, my screen does not show visuals. I can still touch the screen and make things happen, but it is just a back-lighted black screen. I have answered calls on it and such. Basically I'm returning it and getting a new one.
Since I am getting a new one, I want to see if anyone ever heard of this problem and to see what the cause of it is, for prevention purposes.
I didn't get it wet (the white sticker in the back is still white.) Though I have flashed PROven ROM to it a couple months ago (it's a great ROM by the way), but could that have messed up my screen?
I also wanted to know since I can't see the screen, would I have to, for warranty purposes, (blindly) reflash to the Stock ROM?
Thanks in advance!
Yeah, you probably oughta return it to stock configuration (good luck on that!). If you're really lucky, that might even fix the problem. Have you done a hard reset yet? Might be worth a try, although it certainly sounds like a hardware problem.
Sounds like the flex cable has gone bad
Exactly same thing happened to me this Tuesday. Luckly I backed up info to memory card using PimBackupV2.8 with remote control software on my PC. With the remote contol tool, I could see everything as if on my phone and icons are clickable.
Hard reset did not fix the issue. I then flashed the shipped official ROM and stock SPL for warranty purpose. Will send the phone to them today for repair.
mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.
asdiqa said:
mine also like that..
from vodafone also..
the things that make me panics is the phone become hotter and hotter.
Click to expand...
Click to collapse
Summer is coming...
Sometimes they make updating phones too easy......
The back of my phone often gets hot I have to use the edges to hold it even though it was not a hot day and it is in my pocket.
blank screen
ya so my screen is blank white
but everything else works
i've heard something about this being a faulty "flex cable"
how can i fix this?
thanks so much for your help
how do i fix this???
did you eventually find out how to fix this/???
u ever end up fixing that? how?
thankss
Mine was still in warranty so I rang Vodafone. They sent me a special delivery envelop the following day. I sent it back to them. The following day I got a text message from them saying they got it and was working on it to fix the fault. The next day received another message saying the device was on the way back to me and I should receive it the following day.
Actually they sent me back a replacement
So.. basically.. is this a faulty flex thing?
I had the same problem for the last week until today i was about to buy another one since i dont have any warranty for this one.. I searched google and saw somebody say that just putting a business card between the keyboard and the lcd and then slide it and it works so far
hope it helps everybody
Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.
eelpout said:
Ack! my Fuze, which I got off eBay a few months back, just went black too.
I'm not exactly sure whether it's the LCD or the flex cable, but the fact that the D-pad backlight also has become intermittent makes me think it's the cable.
So has anyone attempted the flex cable repair themselves? I see you can buy the cable for around $40 and the LCD for around $80 from Hong Kong.
Maybe this is a sign I should just get an Android device.
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Click to collapse
Did you end up fixing it? I have the same problem.
same thing happened to me Twice.... in my sleep overnight. I LOOOOOOOOVe my raphael but man this was the last straw
This maybe of some help for those of you with blank screens. I bought a Touch Pro on ebay that had a very dark screen, occasionally you could just make out some icons being displayed. Using Mymobiler showed that the basic system was working, as was the touchscreen. Other symptoms were that the camera would not work and the keypad lighting was intermittent. Sometimes on connection to Mymobiler a dialog box would come up saying there was an error with Microp?!?
Despite cleaning all internal connections and ensuring they were correctly and securely made the problem remained. I then noticed that the small camera used for video calls (in a socket on the main flex cable) looked very dirty and corroded. I removed the camera module and, using a fibreglass brush, cleaned the contacts on both the socket and the camera module. These were very badly corroded with verdigris.
On putting everything back together I was most surprised to find the screen was now working, as was the main camera. Unfortunately the ROM that is loaded doesn't seem to have any facility for checking the front video camera. There are still problems with sound - both the loudspeaker and the headphones seem to be dead and I have not had the opportunity to test GPS, Wifi, bluetooth, buttons, etc, however I will keep working on it.
Hope this is of help to someone.
I have a photon Q LTE
Something is terribly going wrong with this one , first the front camera stopped working , when i click , nothing happens , the button is greyed out i thought it was software so i factory reset , still nothing rear camera is working fine though.
then when i opened the keyboard the touch screen becomes disables , i can't do anything on via touch screen when keyboard is opened.
then now touch screen completely stopped working
i think hearing songs in bathroom was not a good idea , moisture got in , i believe , i tried many ways to dry it out but eveyrthing is becoming worse.
i am out of warranty and sprint charges 50 dollars and not guarantee of any recovery
any help would be highly appreciate.
All of the things you describe indicate some sort of hardware issue - with water certainly being suspect if you think it got into the device.
I'm not sure what we can suggest exactly, other than the obvious - throw it in rice and hope, although most of the components are sealed, so if you are experiencing issues it is probably too late.
My M8 for the past week has been entering car mode for no apparent reason. Could it be there is something wrong with the USB port on the phone or something else?
It's the charger/cable you're using. My M8 does it as well with a cable (that's a power-only cable, no data pins) I use to charge my phone from my PC with. I've had 4 replacement M8s (all for separate hardware issues) and they all did the same thing on the same cable. It hasn't done it with any of the other several chargers I use at home. But when it does to it on that one cable, it only seems to do it when I try to use any demanding apps/games while plugged in. It won't do it if I'm just poking around the launcher or browser.
Mine is happening when not plugged in also.
sco77 said:
Mine is happening when not plugged in also.
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Click to collapse
Ahh, well then yeah, I would have to say there's definitely some hardware issue with your USB port then.
Yup, my phone is screwed its stuck in car mode, tried everything. Is there a way to edit a system file to completely disable it? Replacing phone is not an option for me.
Sent from my HTC One_M8 using XDA Free mobile app
sco77 said:
Yup, my phone is screwed its stuck in car mode, tried everything. Is there a way to edit a system file to completely disable it? Replacing phone is not an option for me.
Sent from my HTC One_M8 using XDA Free mobile app
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Click to collapse
I've tried disabling/freezing anything with the word "car" in it in Titanium Backup to no avail on my M8, it still does it with that same cable. When it does it and the "Car Mode Enabled" notification shows up in the notification shade, I can long-press it and go to app info, where it takes me to "Android System", so it appears to have hooks deep into the Android OS and something you can't really disable. This Xposed module may have some options to disable it or at least keep it from being so invasive if you're rooted.
But I guarantee you that you can get the phone replaced under warranty, even if you have it S-Off'd/unlocked, because I have done it. Unless your phone is physically damaged..? But even then, they may not charge to repair the USB port or motherboard if that's the only issue. Can't hurt to ask HTC.
I seem to have "fixed" it by plugging it in about 20-30 times and violently yanking out the cable... Not sure how long this fix will last since looking into the port I seen nothing wrong with any of the pins or any contaminants in there, also high pressure air didn't work.
sco77 said:
I seem to have "fixed" it by plugging it in about 20-30 times and violently yanking out the cable... Not sure how long this fix will last since looking into the port I seen nothing wrong with any of the pins or any contaminants in there, also high pressure air didn't work.
Click to expand...
Click to collapse
I had exact same issue. It is debris stuck in the port. Get some computer duster or air compressor and it will clear it up
Nice
Hey you guys need to go to app manager then swipe to (all) under that you should disable dock mode and car mode then reboot. Should fix problem for live. Some magnets and other objects will toy with the sensors in your phone expecially the ones by the USB connector
I've been having this problem too. The Car app and Daydream would randomly open and close. I've just performed a hard reset and it appears to have fixed the problem.
----------UPDATE 3 DAYS LATER.....
So a hard reset has not fixed this. The car app did not open for a couple of days but I have had the loud speaker turning on every time I answer a call. I've just used my earphones with the phone for the first time since I performed the hard reset and now the car app is opening again. I've tried to clean out the 3.5mm socket but its not making a difference. It seems strange that the hard reset did kind of fix it until the earphone socket was used. Now I really don't know if it's a hardware or software issue!
I had the same issue with my M8 unlocked version. Also had the problem where the speakerphone would go on and off during calls and some other issues but now since updating to the newest HTC build with Android 5.0 I haven't noticed anything.
Could it be that HTC were aware of these issues and have now fixed them?
Have any of you had progress with the new update or are the issues still apparent?
Will update later when I have had more time to test the new software out but as of now it looks like its fixed.
Mine just started doing this tonight too.. no matter what kind of cable gets plugged in to it, it goes into car/ docked mode and turns my wifi on, and rotates all around when I don't want it to. It's VERY annoying. I tried doing a factory reset on it and it's still doing it when I plug a charger in. It also is doing it just randomly when no cable is plugged in.
I'm wondering if a lot of people are having this issue recently, if it was something in one of the recent updates to the HTC service pack sent out by HTC via the Play Store. Anyone know???
Well, so much for that update...
After almost exactly a week without any problems it started acting up again this morning. In and out of carnode. Guess I'll just make use of my warranty and send it in for service.
yep.. me too. Did a reset and was working fine for about a week and just started doing it again today. WTF.
This was happening to me back in the fall. IIRC, my fix was to clean out the charging port. Look for how-to on web. I think the problem is some crossed pins with dirt making the phone think it's plugged in to dock.
Sent from my Gunmetal Grey M8
My phone just started doing this on the 5th.
It also rotates when it's not supposed to? It is so annoying and idk what to do. Is this a. HTC issue or what?
littleames said:
My phone just started doing this on the 5th.
It also rotates when it's not supposed to? It is so annoying and idk what to do. Is this a. HTC issue or what?
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Click to collapse
I had my phone sent in for service and it turned out to be a faulty speaker. They swapped it and I haven't encountered any of the problems I had prior to sending it in.
How the speaker was interfering with the operating system I have no idea, my best guess it was shorting out something but it's just a theory.
phone keeps entering car mode
I have had this issue and completely fixed it, on your phone find car mode, scroll down to a hidden settings menu, in settings disable auto dock mode, auto connect, in fact disable everything, then exit car mode using the exit button. Restart your phone and hopefully it never enters car mode again and charges normally.
I had this issue for months and bought a new phone that I didn't like so came back to the HTC and eventually fixed it.
This is the flex USB cable. They go bad and cause car mode / dock mode like this. The cable itself is $14 and you likely will be replacing the sticker speaker grills which are $11. I have personally repaired this and it is the only permanent fix. Not disabling an app. Not removing an app. This failure is due to hardware and hardware only.
BTW.... way to dig up an old thread lol.
Sent from my Nexus 6 using Tapatalk
I have this issue since three days and it's driving me mad.
Tried all the suggested solutions and nothing worked so far.
I've ordered a new USB flex cable with charge dock pcb. I'll be sure to post my experiences with that, hope it fixes this annoying issue as Dottar suggested
Usually when I leave my Nexus 5 alone for a long period of time (when I go to sleep), it starts acting weird when I turn it on. It touches the screen by itself, kinda like ghost touches. I don't know how to fix it.
I'm facing the same problem with my phone (mine it's Tecno M3), but I've read many different forums but still not yet found a solution for mine...
but i got a hint for you. maybe it's gonna work for your device..
here it is... a user who face the same problem, ghosts touching, keyboard instability using HTC ..
so you got try for your Nexus
""I found the problem it's not hardware or software... I have been fighting in finding the cause for my problem for 4 days (full days)... I have read all the posts in almost all threads in the internet:
- I upgrade to ICS 3.3
- I tried all roms in avialable in the net (also jb 4.2 without sense).
- I put the phone one night witouht battery and recharge the phone without tuoching the screen.
- I tried the Aluminum foil and made a better contact with the silver pin in back cover.
*** BUT NOTHING HELPED ME, MY PHONE STILL CRAZY ***
- I can't pull the ring from first time..
- I can't answer calls...
- The device randomly opens programs...
So the cause is: When I put my sd card (32 g) it has a abdominal !!!! and this the problem !!!!!
When you put the Sd Card the abdominal lift the lid and this cause a
contact with aluminium in the back cover !!
Just put a piece of paper or whatever to avoid contact between the back cover and the SD-Card's lid.
I hope this will help you ""
gur79tub said:
I'm facing the same problem with my phone (mine it's Tecno M3), but I've read many different forums but still not yet found a solution for mine...
but i got a hint for you. maybe it's gonna work for your device..
here it is... a user who face the same problem, ghosts touching, keyboard instability using HTC ..
so you got try for your Nexus
""I found the problem it's not hardware or software... I have been fighting in finding the cause for my problem for 4 days (full days)... I have read all the posts in almost all threads in the internet:
- I upgrade to ICS 3.3
- I tried all roms in avialable in the net (also jb 4.2 without sense).
- I put the phone one night witouht battery and recharge the phone without tuoching the screen.
- I tried the Aluminum foil and made a better contact with the silver pin in back cover.
*** BUT NOTHING HELPED ME, MY PHONE STILL CRAZY ***
- I can't pull the ring from first time..
- I can't answer calls...
- The device randomly opens programs...
So the cause is: When I put my sd card (32 g) it has a abdominal !!!! and this the problem !!!!!
When you put the Sd Card the abdominal lift the lid and this cause a
contact with aluminium in the back cover !!
Just put a piece of paper or whatever to avoid contact between the back cover and the SD-Card's lid.
I hope this will help you ""
Click to expand...
Click to collapse
Don't recommend things which bare no relevance whatsoever to the Nexus 5. It has no SD Card slot therefore it is not helpful.
Niiqht said:
Usually when I leave my Nexus 5 alone for a long period of time (when I go to sleep), it starts acting weird when I turn it on. It touches the screen by itself, kinda like ghost touches. I don't know how to fix it.
Click to expand...
Click to collapse
On some chargers the Nexus 5 touchscreen tends to screw up quite a lot. Mine had an issue where a Samsung Adaptive Charger was pushing 2A into the phone and the screen was close to unusable. Try using the stock charger plug and see if that helps.
humzaahmed155 said:
Don't recommend things which bare no relevance whatsoever to the Nexus 5. It has no SD Card slot therefore it is not helpful.
On some chargers the Nexus 5 touchscreen tends to screw up quite a lot. Mine had an issue where a Samsung Adaptive Charger was pushing 2A into the phone and the screen was close to unusable. Try using the stock charger plug and see if that helps.
Click to expand...
Click to collapse
I don't have a stock usb, only a third party one. I've also been doing some research and it looks like the digitizer needs replacing, but I don't think that's true.