Hi, I have been looking to get the Htc One X on a new contract.
Had a good look around and Go Mobile seem to do the best deal for what I want to pay monthly. I will be going to buy the phone next Saturday but..
As the Htc One x has a few issues at the moment, I am wondering about returns
and has anyone had any dealings with Go Mobile??
I have already spoke to the bloke regarding the phone and mentioned this forum
and all the updates regarding what has been happening since the phones release.
He said the phone should be O.k. I will be checking the phone before I buy for any Defects anyway. But anyone used Go Mobile before??
Go Mobile is just third Party. What provider will the phone come to you with
Cheers for the reply
The contract I am getting will be with Three. but the phone as I am told by the shop assistant will be a network free model..
I am just curious on returns if any defects..
Related
I'm sick and tired of repeatedly ringing all my local o2 stores to see if they've got any in stock, so please post if you know of any that do - preferably in the Surrey/London area.
Also with out starting another thread on best price etc. O2 offering XDa II at £199 on £15p/m contract so therefore cost £379 over the year. I'm not going to use the contract at all just intererested in handset and this is cheaper than I can pick up a second hand one on ebay. However if anyone knows of a cheaper way to get hold of one please let me know. (in another thread someone said o2 selling it for £300 sim-free but to be honest not sure I believe that to be correct!).
I doubt you can find one by phoning the shop up. My local o2 shop has a list of customers waiting for a xda. Last time I looked it was two pages long and they're only getting 3 handsets a week from distrribution.
Hi all, I am a long standing t-mobile (uk) customer of 10 years. My contract ended back in July and have been waiting around for the Desire HD to launch for my next upgrade.
My question is, when the phone finally launches for the best deal,
would it be better for me to call them directly and speak to the retentions dept, visit a t-mobile store and speak to their reps or go to a third party shop such as carphone warehouse/ phones4u and try my luck there?
tldr: what's the best way to get the best retention deal when renewing
To start off, I would look around to see what is being offered by the 3rd party companies (carphone warehouse etc) so then you know what the best deal is elsewhere before phoning the operator up. I'd then contact the normal upgrades line to see what they can offer you. A mate of mine got quite a good deal on the Desire (not the Desire HD) as he's been with T-Mobile for a "looonnnnggg" time so you might get lucky
If they don't offer anything decent, tell them you've seen a deal elsewhere - give them the details of it and offer them the opportunity to match it. Remind them of how long you've been with them and your reluctance (because of your loyalty to them as a customer) to go elsewhere but you don't want to pay over the odds - they'll probably put you through to retentions who may be able to match the deal or get very close to it
That's what I'd do, and have done in the past with good results almost every time (there's always an exception... in my case it was Vodafone who lied to me so I'll never use them again).
Edit: Oh, and good luck
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
I am sure this is the reason the owner sold it in first place, I bet the person gave you lame story about how he changed carrier or got it as gift or some BS and he already has something lol so he didn't need it.
This is why I warn folks about buying jack from eBay or Craigslist when first batch came out month ago that means alot of inferior device that shouldn't have passed QC got though. Your best bet is going via HTC device warranty as TMo itself will not honor yours as they have no proof of this device was valid transaction linked to your account. Also the remorse period is only though TMo not by 3rd party individuals.
Thanks for the reply Mr.HKM, He told me he had 2 of these and he wanted to get rid of it so I'm guessing he used the insurance company to get another by saying it was lost.
Is it worth a shot with T-Mobile? or Should I call up HTC tomrrow and see what they can do? The thing is, I don't want to be left phoneless though, that's the only thing that's going to be bad for me.
Would my best bet be selling it back on Craigslist and getting another one?
I bought my HD2 off craigslist and transfered my insurance to it by calling tmo and asking them if I could. It was originally the insurance I had on my touch pro 2. My nexus one was insured by that other company.
I never had to use it on the hd2 so I don't know how that would work. After I bought the MT4G I had the guy at the store transfer my insurance to it.
Its worth a shot calling tmo. From my experience they are wing willing to work with you.
Sent from my HTC Glacier using XDA App
Maybe prick got it buy one get one free though adding family members with contract. Best place to buy it now is though TMo as like you I also considered buying it via CL/eBay but after I saw the rate of bad display, ffc, creaky buttons I decide it to just shall out the full $450 and get it without contract. Didn't want the hassle as I lost my HD2 and was left with dumbphone lol trust me its no fun.
Well this is what you can do just skip it all as TMo will not help you so just contact HTC rep and request RMA for it. While you are sending it go to local TMo store and get "loner" phone while its taken care of. You can contact the seller but I am sure the prick will ignore you as kid will be like its your problem now.
Update: Do as MvP77 said then first with TMo it won't hurt long as you get it taken care of if not then you become the prick and get it of your hand ASAP by selling it to someone else lol
Ugh I looked at T-Mobile website about device warranty under T-Mobile and it looks like you cannot transfer warranties from another customer. Pretty much bumed out at this point.
Should I post of on Craigslist asap and get rid of it and buy another one and risk getting a **** screen and or just keep this?
I flashed iced galicer on it and the screen comes on after a call so I'm just worried about the screen for now.
Sent from my HTC Glacier using XDA App
I have known and helped people who bought through ebay or craigslist get a replacement through T-Mo. It's not a fool proof way but it has worked for some.
First thing is hopefully you are a T-Mo customer? Then don't use the online chat, call them on the phone. Just ask for Tech support. Here is what you are trying to accomplish, you need to get your IMEI # in their system to have a chance. So since this device came out with a OTA (Over the Air update) the same day it launched it is a plus for you. If your IMEI # is not in the system you will never get the update. So when you call and get to the rep just explain to him you are having some problems with very poor battery life and your video chat is not working properly, poor signal etc. Tell him you knew there was a OTA update but you have never received it, and you want to see if this will fix your problems first before deciding on a warranty replacement. If they ask you where you got it tell them you got it from a T-Mobile Store and you bought it full price. Whatever you do don't tell them craigslist. Stay firm on you buying it in a store no matter how many times they ask. Now the above might not even come up but be prepared in case. Noe tell the tech support rep could he please make sure that your IMEI number is correct in their system as you have never received the update. Your number might be in there and it might not. Likely it is not. I had one that was wrong for a whole month from when I changed from my G2. They will ask you for your number and give it to them. If they don't find it they will try to put it in. If the IMEI number is not in their database they will tell you also and ask where you bought it. Stick to the plan. Tell them you don't know why it's not in their system all you did is buy it in their store it should be in the system and you paid full price for it it better be in the system. now I have actually had this happen on one of my early replacements. And I really did get it from a store. They finally said they could manually enter it and override the system. Now if you get this done your almost there. Tell them thank you and you will be waiting for the update and hopefully it fixes the issues if not you will call back. Wait a day or two. The call back and when you here the automated attendant say cancel. This gets you to a higher level rep. Tell the about the problems and you are disappoint that you paid full price and now you have all these problems and the OTA update did not correct them. You are loosing data connection and they stay off for long periods of time. Tell them you have already been to a store and they changed your SIM card and that you have already talked to tech support and factory master reset with them twice and they said it is defective. You said you would give it another chance but it did not get any better. Now hopefully they will process you a exchange and send it to you and then you send yours back..
I hope this help and you get a good one. If all else fails go through HTC.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
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Click to collapse
Sounds like a software bug. Try a factory reset before you do anything.
xdviper said:
I brought this mytouch off Craigslist by trading with my G2. The phone is starting some problems as with not turning the screen on when after a phone call and I got the bad screen on it.
Now I don't know if this phone is stolen or not or the person got it from the insurance by claiming Its lost.
Now do you think T-Mobile will exchnage it? I can't deal with the screen not turning on anymore so yeah.
Sent from my HTC Glacier using XDA App
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Click to collapse
I've bought a few different phones off Craigslist and got them all exchanged through warranty. As long as its still under the manufacturers warranty they should exchange it. All they did was look up the imei to verify its still under warranty. This is my experience with T-Mob, so I don't see why you shouldn't be able to exchange it. Now, if its a stolen or lost phone, they might not. Let us know how it goes for you. Hope you get a good one.
Sent from my HTC Glacier using XDA App
This is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
Trust ME
as long as you have insurance which is 5.99 a month for the php bundle then it will cover the phone...just call in do troubleshooting and hey will replace it as long as there not liquid damage or physical damage....u dont pay anything not even shipping and hanlding
Alright, I'm going to give it a shot today.
This took ne at a surprise, I went and logged on to my T-Mobile and it shows the white mytouch as my phone... so I'm guessing they already know I have a mytouch?
so alright thanks for the replies everyone. I'll call in this afternoon and see what the deal is. Thanks.
Sent from my HTC Glacier using XDA App
rodriguez27 said:
this is the kind of thing of why i dont want to buy one off ebay or cl, i dont mind but i know it will be a phone i will have for a long time so id rather buy it brand new.
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i agree with you 100%
bobsbbq THANK you soo much for that detailed post and everyone else.
I called and told them about the screen not turning back after a phone call, and they went ahead and replaced it for me. I hope I get a good screen and one that turns on after a phone call. Thanks everyone
Told ya. Tmo customer service is excellent. I even got a watered damage G1 replaced.
Sent from my HTC Glacier using XDA App
I can't express how.much I wanna say thank you. I just hope it comes before this 3 day weekend and with the Sony screen. Thanks guys.
Sent from my HTC Glacier using XDA App
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
Lockeskidney said:
insurance is crazy 6 bucks a month thats 72 bucks a year on a phone you paid 100 bucks for
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For someone like me that switches phones alot and usually pays full or close to full price the insurance its nice. It would suck if it was like sprints insurance where you gotta pay a deductible.
Sent from my HTC Glacier using XDA App
I think T-Mobile does also make you pay a deductible also. Not sure, but I do change phones a lot and not sure if insurance would cover non T-Mobile phones like the iPhone.
Sent from my HTC Glacier using XDA App
Lockeskidney not everyone sells there soul by signing 2year contract and having to pay more than its actually worth. Now lets say this as I never considered insurance. I usually buy the device without contract at full price from valid vendor now if I lose it how much is the deductible? I am sure everyone ATM here some how doing insurance fraud false claiming it as lost.
Where did many of you buy your O3D from in the UK?
Looking on network sites I could only find 3, Tmobile and Orange offering the phone so far and all 3 of them on their websites say "coming soon".
I got mine from Handtec,they are UK based.
Got mine from earphone warehouse , should be available through orange direct in the next 2 weeks
I got mine from Carphone Warehouse aswell.
Try popping into the stores of the various networks rather than checking the websites. You might find the stores have it in stock even if the websites don't.
Tesco Mobile are also doing it too I believe.
I got my from http://www.mobiles.co.uk
they've good deals, usually better than carphone
Got mine from the link below free phone £25.54 a month with 600 mins and 500 texts and unlimited internet and you get £10 cash back also, this is the best deal I have seen, also looked at mobiles.co.uk but they wanted £99 for the phone on the same sort of deal.
www.buymobilephones.net/mobile-phon...e/T-Mobile-25-(24mths)-inc.-Internet/10035998
I also had a issue with my phone after trying lcd density on it played up after a few days and wouldn't boot up , I sent it back to them and I had a replacement phone sent out the next day, great service, but if you after sim free not sure.
double post sorry, couldn't find how to delete
Jabbypants said:
Got mine from the link below free phone £25.54 a month with 600 mins and 500 texts and unlimited internet and you get £10 cash back also, this is the best deal I have seen, also looked at mobiles.co.uk but they wanted £99 for the phone on the same sort of deal.
I also had a issue with my phone after trying lcd density on it played up after a few days and wouldn't boot up , I sent it back to them and I had a replacement phone sent out the next day, great service, but if you after sim free not sure.
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Got same deal from these guys.
Have bought from them in the past too, never had any issues.
HTCtouchuk said:
Got same deal from these guys.
Have bought from them in the past too, never had any issues.
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Click to collapse
I got from there also but chose the 18 month contract instead of 24 as I did not need that many minutes and it works out a lot cheaper in the end, even though I had to pay £29.99 up front.
Would have been cheaper still but I was in such a rush to order I forgot to check if they were on Quidco, which of course they are.
Thanks guys for the links, have to admit some great deals!
buymobilephones.net seems to have the best deal however mobiles.co.uk are slightly more expensive because the phone is apparently unlocked.
An unlock isn't an issue for me yet but what about after the contract? Would I be able to request from say tmobile an unlock? I heard they must give this to you by law once your contract expires?
And speaking of unlock, is there a software unlock out for this device yet? Would be very handy to get it on contract and then unlock it via software or something
My phone from buymobilephones.net was unlocked and the original I sent back was unlocked also and no branding on either, they don't lock phones there am sure others will say the same thing.
Just as a test for you I am on T-Moible and just put a O2 pay as you go sim in and it works fine.
The buymobilephones.net phones are not locked as far as I am aware. There is no T-Mobile stuff on the one I have.
Pete
Yes same with me phone is unlocked (tryed 3 sim), only mod i noticed was the homepage was set to t-mobile in the browser.
I purchased mine from http://www.gummobile.com/phones/LG_Optimus_3D_P920_Sim_Free.aspx
both carphone warehouse and phones 4 u have it here to buy...
dopeypopey123 said:
both carphone warehouse and phones 4 u have it here to buy...
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Both the more expensive option buymobilephones.net is still the best offer around.
I bought mine from Carphone warehouse yet there's no mention of T-Mobile branding anywhere on the box or on the phone's software. I might see if I can borrow an O2 sim card tonight just to try it out and see if it really is locked or not.
I'm with Orange at the moment and i'm due a upgrade.
I've gone with the Nexus 4 on O2 via Carphone Warehouse Online... See the problem?
I was looking at two pages on their website looking around, one page on New Contract, the prices were £26 with Orange(750mb data) and £31 with O2(1gb data).
On the other page it was £26 with O2 (1gb data).
I accidentally ordered the Nexus 4 online via the UPGRADE section thinking it was the New Contract option.
I've gone through the transaction in my stupid excitement for a new shiny phone. But I'm not with O2.. I'm with Orange... Is this going to be a problem? Will I get a new O2 sim card? :|
I don't mind changing network but the fact I've gone through the transaction asking for an upgrade.. I don't know!
Will they even process my order? (at the moment it's doing checks on me (processing))
No where during the order process did it ask for previous o2 details
Best bet, contact BOTH providers and ask. They will (hopefully) be able to give you straight, truthful answers.
Guess I could wait until I get an email saying it's been successful or not - then phone them about it
That is one way to handle it, and would likely have an order number or other reference number so they could find an answer faster. Downside to that is it might be too late to change/stop it if you were switched to another carrier by accident. Best of luck on this.
Sent from my LG-P870 using xda app-developers app