Guys, I have a problem.
I'm always really particular about my tech gear. I have enormous problems dealing with scratches and blemishes.
Yesterday, I was sitting on my dorm's couch watching Mad Men with some friends when I accidentally knocked my phone off the armrest to the tile floor. I do have a case on it, but it landed face-down. I picked it up and it later examined it. (I had already ordered a screen protector; it just hadn't arrived yet.)
I wiped it off with a microfiber cloth and found the tiniest nick in the display. You can't even see it when the screen is on unless you're looking for it and the color that's being displayed under it is just right. It's truly minuscule. Here's a photo of the damage:
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(Note that the circled area is the only area that suffered any damage. Everything else is just dust/debris.)
But I can't get over the pressing need to return it. I know I'm being stupid. Can somebody please talk some sense (pun?) into me? This is my favorite phone that I've ever owned, and I want to learn to live with imperfections. I do realize that a screen protector will most likely mask this; it's just the fact that I know that it's there. Any advice? (Also, is it possible to remove a nick this small? I've tried glass cleaner, but that, predictably, didn't work.)
Um, its just a phone?
Scratches suck on phones like they do on cars, but eventually you just gotta get over it and live with the wear and tear.
Ya know, once you apply the screen protector it might be harder to notice there's a mark on the screen--like a thick screen protector (wet application like Zagg or Armorsuit). Those change shape into whatever they're on and fill in cracks. Who knows.
Safelite will come to you.
Seriously though, once you get over it you wont notice it anymore. It is unfortunate but really its gonna happen eventually.
And I doubt anyone is going to return/exchange it for you since its damaged now.
apply a screen protector.... it will make it less notify.
and you will eventually get over it...however it sucks if you planning to sell it after...
that's like 50 $ off...
might as well go try to exchange it - you have nothing to lose. worst they will say is "no" - and you could even try multiple AT&T stores. they might not inspect it or notice it, or you may get a sales rep that just doesn't care.
make up some sort of issue, or say you want to exchange grey for white... it's worth a shot, if you're going to obsess about it!
According to this you need an "aluminum silicate based polishing compound" to fill in the scratches. http://forum.xda-developers.com/showthread.php?t=1449275
Anyone know the case of the HOX from the picture?
Thats why you need a screen protector, gorilla glass or not it will scratch.
Cryosx said:
According to this you need an "aluminum silicate based polishing compound" to fill in the scratches. http://forum.xda-developers.com/showthread.php?t=1449275
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Click to collapse
Interesting. I would be afraid of making it more noticeable, though. Thanks for the link.
ForcedZucchini said:
Anyone know the case of the HOX from the picture?
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Click to collapse
Blue HTC case from the AT&T store. Thread.
aspj111 said:
Thats why you need a screen protector, gorilla glass or not it will scratch.
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Click to collapse
As I said, I had already ordered one, it just hadn't arrived yet.
jklitten said:
Interesting. I would be afraid of making it more noticeable, though. Thanks for the link.
Blue HTC case from the AT&T store. Thread.
As I said, I had already ordered one, it just hadn't arrived yet.
Click to expand...
Click to collapse
When I picked mine up at AT&T the only ones they had were the matte finish ones, but I grabbed one just for the hell of it to be safe. I replaced it with a zagg hd.Don't worry once you put it on it will hide it pretty good!
id take it into the store and tell them you are having random reboot issues, or something thats hard to verify. They should exchange it without much of an issue.
mfpearson said:
might as well go try to exchange it - you have nothing to lose. worst they will say is "no" - and you could even try multiple AT&T stores. they might not inspect it or notice it, or you may get a sales rep that just doesn't care.
make up some sort of issue, or say you want to exchange grey for white... it's worth a shot, if you're going to obsess about it!
Click to expand...
Click to collapse
cloudraker said:
id take it into the store and tell them you are having random reboot issues, or something thats hard to verify. They should exchange it without much of an issue.
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Click to collapse
stop telling people to do shady $hit
unethical A$$holes
OP drop his phone, he has to live with it
/end
Yeah no wonder htc is in the hole
Sent from my HTC One X using xda premium
I actually ran over my vivid on Christmas eve..it had a zagg on it and leather inlay tpu case..a piece of gravel dug through screen protector and did exactly the same thing in almost same spot as Ur one x..I put a bodyguards( wet apply) on there after I cleaned it real good and once protector was on u could not even see it not even if u were looking for it don't know if same would happen in Ur case but I am the same as u...I did return my first vivid due to a micro scratch first day but told em it was a headphone issue lol so the fact that the protector made it go away made it easier for me to keep...hope this helps
Sent from my HTC One X using xda premium
expertzero1 said:
Yeah no wonder America is in the hole
Click to expand...
Click to collapse
Fixed
lsxrx7 said:
stop telling people to do shady $hit
unethical A$$holes
OP drop his phone, he has to live with it
/end
Click to expand...
Click to collapse
To be honest, all the unethical and shadiness these companies perform on their customers, i have no problem with him doing this. I hope he drops his phone on purpose and returns it 10x over.
Yea, I wouldn't say cheat a person directly, but a company??? Hells yes because they cheat you left and right. Moreover, they're insured. Most people (small business, individuals, etc.) aren't protected in the same way and usually also don't want to rip you off...But do you have any idea what happens if you return a phone? LOL. It has zero effect on them.
Do you know how much waste there is with cell phones? It's redonkulous. To be quite frank, they could be giving us the phones for free.
A lot of the review models they hand out, they don't ask for back (depending on the carrier) and there's piles and piles of the stuff. Some of these review devices are never switched off either. Yes, there's literally 4G LTE modems hanging around fully active looong after they were used for some review article. They just hand stuff out like candy. T-Mobile asks for stuff back, but most other carriers don't.
It's seriously a drop in the bucket. They don't make their money off phones, they make it off plans and early termination fees.
I mean yea I would normally say it's SUPER unethical to return something damaged...But the older I get the more cynical I get I guess. The more I realize that these companies take advantage of us left and right.
Still. I wouldn't actually return it myself to be honest. Not worth the hassle and despite the fact that I know it doesn't hurt them and that I know they take advantage of me...I guess I still like to feel like a more honest person than the company. I dunno.
Anyway, speaking of scratches, does that liquid armor stuff really work?
...or claim insurance. It's what you're paying that for
Sent from my HTC One X using XDA
I dinged my gnex and was heart broken, but a decent case covered it up.
Sent from my HTC One X using xda premium
Related
Hey,
So i saw someones post this morning about the Gelaskins. Well i had a look into it (they look great btw) i went all the way to the checkout and found out the shipping to the UK was $19.99 (£13.75), i was like :O :O :O on top of the $14.99 (£10.30) thats £24. There shipping is supposed to be $6 to the UK. (screen shots below)
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So i decided to email them about the problem this is there response:
'Hi Hugh,
Thank you for your email! The larger items can only be sent via UPS. May I ask which items you are trying to purchase?'
I replied saying
'I'm just trying to buy the HTC desire skin. Don't think that's too big.'
Gelaskin reply
Hi Hugh,
It's a little larger than the other phones. Just large enough not to fit the "standard post" requirements outlined by Canada Post unfortunately. If you wait a few weeks, this is going going to be adjusted. We are almost at a resolution!
So maybe there just trying to make us pay for the new release, but i think that price is slightly extortionate. What do you think?
Yesterday it showed me $5,95 for the shipping to Slovakia, today it says $19,95. Wtf ?
BS, no way is this that much bigger than other devices. Besides $20 is too much even for a laptop skin...
I just checked the Nexus One and that one they can ship for $6. The Nexus One is the same size as the Desire. How is it possible they can ship the Nexus One but not the Desire. BS.
ChesterZZ said:
I just checked the Nexus One and that one they can ship for $6. The Nexus One is the same size as the Desire. How is it possible they can ship the Nexus One but not the Desire. BS.
Click to expand...
Click to collapse
I have already sent them a message pointing that out, I will let you know what their answer is.
Wish http://www.decalgirl.com/ did them, there prices are significantly cheaper. Ive also been on to them and they say the phone's on their 'list'. Maybe if more people requested it, it would appear ^^
I thought the expensive shipping costs would apply only to laptop skins, it is ridiculous price for a mobile phone skin.
lennshow66 said:
So maybe there just trying to make us pay for the new release, but i think that price is slightly extortionate. What do you think?
Click to expand...
Click to collapse
I was gonna get one of these, but I think, at that price, they can go stick their heads up a pig.
Rip off merchants.
Is there not any 3rd party sellers for these? Should be cheaper shipping i guess, who nows.
This is the reply I received from GelacSkins today:
Hi Stephen,
Thank you for your email! The Desire is actually slightly larger then the Nexus 1. It requires a larger package, and unfortunately exceeds the dimension requirements for Canada Post. It therefore must go with UPS, my apologies! We are hoping to have this issue rectified within the next few weeks. I hope that helps! Thank you again, Stephen. Have a great day!
Warmest regards,
Elizabeth Perry
GelaSkins Customer Service
www.gelaskins.com
[email protected]
So far an extra 1mm case width its and extra $14.00, I think I will give this a miss until the Canadian Mail relax their rules.........
Would these cover up the proximity sensor? It looks like they would.
daveaus said:
Would these cover up the proximity sensor? It looks like they would.
Click to expand...
Click to collapse
yeah it seems like it would cover the sensor, the pictures on their website are digitally eidted so its not really clear,,,,,,,,,,,,and yeah the shipping cost is a complete rip off, and the Desire is no where in hell bigger than nexus one!
does anyone know for sure if the skin covers the proximity sensor ?
actually, where is the sensor on the phone ?
The sensor along with the display brightness adjustment sensor is in the top left corner of the screen, just left to the HTC logo. No idea if they really cover the sensors, I'd wager it'd need someone to go forward and try it. And it won't be me as long as S&H resembles a scam scheme!
is it possible to take out the back without removing the skin? if not, it would be ridiculous to install this!
Like a mug I ordered a couple of these, I'm really disappointed. Yes it covers the sensors, yes it stops you being able to remove the back cover, my main disappointment is that it doesn't cover the top or bottom corners of the phone and they are much thinner than I expected. I thought with a name like gelaskins it would be slightly padded, its not. It's just printed vinyl. Waste of money
Sent from my HTC Desire using Tapatalk
No gelaskin for me
martuk said:
Like a mug I ordered a couple of these, I'm really disappointed. Yes it covers the sensors, yes it stops you being able to remove the back cover, my main disappointment is that it doesn't cover the top or bottom corners of the phone and they are much thinner than I expected. I thought with a name like gelaskins it would be slightly padded, its not. It's just printed vinyl. Waste of money
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
hmmm the beauty of the skins are something for me to look over their inefficiencies (not really protecting the sides) but definitely not their impracticality (not being able to remove the back cover and covering the sensors)...although I had my eye on one of the designs for a long time, they are a no no to me!
martuk said:
Like a mug I ordered a couple of these, I'm really disappointed. Yes it covers the sensors, yes it stops you being able to remove the back cover, my main disappointment is that it doesn't cover the top or bottom corners of the phone and they are much thinner than I expected. I thought with a name like gelaskins it would be slightly padded, its not. It's just printed vinyl. Waste of money
Sent from my HTC Desire using Tapatalk
Click to expand...
Click to collapse
i've ordered one too and was horrified by your post. i popped an email off to gelaskins regarding the inability to remove the battery cover and got the following reply :
"Thank you for your email! Yes, this is correct. We are in the midst of rectifying this. My apologies! We will definitely ship you out a fresh one once this change has been made. In the mean time, feel free to use and abuse the one you've got! "
I'd buy only a cover for the back cover if it was available and didn't cost too much.... but not if it means you can't take the back cover off, whats the point of that?!?!
JAmes.
mrdo said:
i've ordered one too and was horrified by your post. i popped an email off to gelaskins regarding the inability to remove the battery cover and got the following reply :
"Thank you for your email! Yes, this is correct. We are in the midst of rectifying this. My apologies! We will definitely ship you out a fresh one once this change has been made. In the mean time, feel free to use and abuse the one you've got! "
Click to expand...
Click to collapse
Does it not bother you that you lose the sensors functionality as well?
So, long story short...
I was stupid enough to drive off from a parking lot with my phone on top of the roof of the car.
Returned some time later to circle the parking lot, looking for it with no luck. Figured it must have held on through some turns due to the rubber corners, so I left the lot and retraced my route, leading back to a main street. Crawling at 10 mph at 2 o'clock in the morning, I held on to the hope that I would spot it.
Seeing a black object on the side of the road, I pulled over thinking I'd finally found it... only to discover it was someone else's expensive smartphone! As you can see from the pictures below, I think it's a Motorola Droid X with the screen smashed to bits.
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Disheartened, but still not giving up, I kept driving. A couple of blocks down, I saw another black object and stopped in the middle of the road. It was the Otterbox's soft inner case... a few feet away from it I found the naked Inspire, and its battery. As you can imagine, I was already quite happy at this point.. but I couldn't see if the phone worked or not without the battery cover. So I made a u-turn, circled around twice, and found my battery cover as well as the Otterbox's outer shell, which was squished on the sides, with some of them flattened.. obviously run over by a car.
Back in the car, I inspected my phone (no scratches on the screen, some scrapes at the corners and around the lens, but all cosmetic), popped the battery in, and it didn't boot. I realized that I'd put the battery in the wrong way, and tried again. White screen, HTC logo, and CM7 boot! My phone had just survived falling from the roof of my car and being run over by another one.
Moral of the story is.. HTC build quality rocks and the Commuter is an awesome case! If it could do this for my phone, the Defender would pretty much render it indestructible.
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.
got any pictures of the inspire?
ditto, wanna see how the phone itself fared.
Pheno.menon said:
PS I salvaged the 16gb microsd card from the Motorola and upgraded my 8gb one! Lmao.
Click to expand...
Click to collapse
ROFL dude that's awesome I would've done the same.
Glad to know the Otterbox cases live up to their name!
bigdessert said:
got any pictures of the inspire?
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Click to collapse
timjc said:
ditto, wanna see how the phone itself fared.
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Click to collapse
Damage Report:
As you can see, the scratched areas are the corners and the lens (only the rim, not the glass!).. which are the only areas the Commuter's hard shell doesn't fully cover.
It seems as if the phone had shed the silicone skin before the corner damage occurred, as the skin seems to be unharmed.. that might have prevented some or most of them.
Not bad! Thanks for sharing because I have been considering that case.
Glad to have gotten the same case and I really do like the case personally the first time I put it on. Thanks for sharing your story mate.
Sent from my Desire HD using XDA App
haha awesome, i love the fact that you actually found another misfortunate smartphone first!
That's really g great to see commuters are the best !
I have ordered mine but oos at amazon
Sent from my Desire HD using XDA Premium App
Just got my phone this past Friday and I'm looking into getting accessories for it. Thank you for this post as it helped me decide which case to get now.
It'll be nice if Otter actually have some in stock for people that are looking to buy it.
I think they get new stock every few days. I tried to order a new one the night of the incident with no luck. The next afternoon, they were back in stock and I got my order in.
Sent from a telegraph station somewhere in northern Russia.
Sorry to hear about your accident Pheno.menon but look at the brightside, you have your phone intact with little to no damage.
Wow, good to see the case I bought a week prior to buying my Inspire does its job.
Bite the bullet and buy the Otterbox Commuter everyone, looking at mine now and am more than satisfied by the protection as well & the styling it gives the already beautiful phone.
I'm always in an attempt to keep it that way.
Specs of the case:
I know this is not the streak thread but hey i read them all! I must say the commuter is for real i dropped my streak from over six feet it bounced a couple times then slid on the concrete all i could think was well there went that phone i was sick because some peoples have been broken from way less. Anyway to get to the point no damage at all otterbox commuter a+++++++++++ a must have.
GrandAdmiral said:
It'll be nice if Otter actually have some in stock for people that are looking to buy it.
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Click to collapse
They have them at NewEgg for 19.99
How much bigger does it make your phone? The iphone otter box makes the phone huge.
Riveting tale, chap. The bit with the Droid X was a twist
"I found my pho- ...psych. Just a droid x. Psh"
billymild said:
How much bigger does it make your phone? The iphone otter box makes the phone huge.
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Click to collapse
This thing turns a thin sexi phone into a BEAST. I guess it's all about how you treat your phone... if you're one to drop the phone, yeah, you need this, and it's worth having it turned into a thick beast of a phone for the protection, but if you're careful and not 12 years old, a standard case or no case is just fine.
It never ceases to amaze me that people buy slim\sleek phones, then put a big ol case on it... total waste. If it breaks it breaks. If you're that prone to destroying phones, get insurance. Not worth ruining the aesthetics of the phone.
I'm also baffled as to what would cause a car to run over a phone. I guess the same pool of people as end up on Judge Judy and Jerry Springer.
I think this thread just helped me make my decision on cases!
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Dropped from about 4 feet as I got out of my truck.
Be careful with your phones everyone.
thinkhope said:
Dropped from about 4 feet as I got out of my truck.
Be careful with your phones everyone.
Click to expand...
Click to collapse
That sucks! Did you have the insurance from at&t? I have a case on mine and after dropping it a few times on concrete, theres not one scratch or scuff.
Ouch.......
That makes me cringe. It pays to have protective cases and insurance with phones like these...
Sent from my Desire HD using XDA App
cavsoldier19d said:
That makes me cringe. It pays to have protective cases and insurance with phones like these...
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
This!!!!
Sent from my Desire HD using XDA App
i'm switching out my shattered Captivate under insurance for an Inspire as of now (get my inspire tomorrow and could not be more excited haha)
but anyway, this led me to look up a little about the prices/difficulty of screen replacement on the inspire vs captivate. Captivate was possible to replace, but being an OLED screen, it was very expensive (something like 130 bucks or so). Inspire replacement screen is only 60 bucks, but wow, i looked at the teardown video and it is downright INSANE. HTC made it as close to impossible to replace a screen as they could.
buddy17 said:
i'm switching out my shattered Captivate under insurance for an Inspire as of now (get my inspire tomorrow and could not be more excited haha)
but anyway, this led me to look up a little about the prices/difficulty of screen replacement on the inspire vs captivate. Captivate was possible to replace, but being an OLED screen, it was very expensive (something like 130 bucks or so). Inspire replacement screen is only 60 bucks, but wow, i looked at the teardown video and it is downright INSANE. HTC made it as close to impossible to replace a screen as they could.
Click to expand...
Click to collapse
While having an easily replaceable screen may seem like a huge consumer benefit, I highly doubt the percentage of people that are actually willing and capable to perform a screen replacement are taken into account. I'm sure it is low on the manufacturers list as far as design criteria.
acPIZZA said:
While having an easily replaceable screen may seem like a huge consumer benefit, I highly doubt the percentage of people that are actually willing and capable to perform a screen replacement are taken into account. I'm sure it is low on the manufacturers list as far as design criteria.
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Click to collapse
very true....but you also think they would do it to benefit themselves. Think about it, what do you think is the number one service request they get? I'd be willing to bet most of them are cracked screens. I can understand it not being a high on the list of priorities, but if you have watched the DHD teardown video, you would know what i mean lol
buddy17 said:
very true....but you also think they would do it to benefit themselves. Think about it, what do you think is the number one service request they get? I'd be willing to bet most of them are cracked screens. I can understand it not being a high on the list of priorities, but if you have watched the DHD teardown video, you would know what i mean lol
Click to expand...
Click to collapse
yeah but their technicians know how to do it and probably do it frequently. They can probably do it a hell of a lot faster than you can because they do it all the time. Now if you do it, you're probably going to have to make sure you're doing every step correctly to make sure you're doing it correctly.
Also, that sucks...I had a gel case on mine, and it was kind of thin, and I was playing doodle jump while I was walking (stupid) and my friend slammed the door on me (as a joke) and I dropped my phone flat on its back, and since the camera sticks out a bit, the round part around the camera got scratched (not the lens, thankfully)
I might replace it eventually because I saw that you can buy the back part for like $35...so if the back gets any more beat up, I'll replace it. I like my phone looking awesome
Ferrari353 said:
yeah but their technicians know how to do it and probably do it frequently. They can probably do it a hell of a lot faster than you can because they do it all the time. Now if you do it, you're probably going to have to make sure you're doing every step correctly to make sure you're doing it correctly.
Click to expand...
Click to collapse
right....
what I'm saying is that since they do it more often, they understand what they need to do and probably don't have trouble with it. It's their specialty, so once they learn how to do it, it's probably quick and easy for them. Making it easier for the consumer probably won't make much of a difference for the technicians.
i know what you meant....it just didn't really apply to what i'm talking about at all. Just because they know how to do it, doesn't make it any easier. It is still a long and very tedious process no matter who you are.
Take an iphone 3g for example. 2 phillips screws and a spudger to remove 3 ribbon cables and you are done. Which do you think a technician would rather do??? Something very long and drawn out, sometimes involving a heat gun to loosen the adhesive holding the screen in the chassis (hence, the EVO) or a couple screws and total time taking less than 5 minutes (even for someone like myself).
kirk123 said:
That sucks! Did you have the insurance from at&t? I have a case on mine and after dropping it a few times on concrete, theres not one scratch or scuff.
Click to expand...
Click to collapse
I do. Deductible on it is $125.
I had a white amzer silicone case on it but the fact that it belly flopped on pavement proved to be too much. Just ordered an otterbox for my new inspire. Not taking anymore chances.
Sent from my Desire HD using XDA App
buddy17 said:
i know what you meant....it just didn't really apply to what i'm talking about at all. Just because they know how to do it, doesn't make it any easier. It is still a long and very tedious process no matter who you are.
Take an iphone 3g for example. 2 phillips screws and a spudger to remove 3 ribbon cables and you are done. Which do you think a technician would rather do??? Something very long and drawn out, sometimes involving a heat gun to loosen the adhesive holding the screen in the chassis (hence, the EVO) or a couple screws and total time taking less than 5 minutes (even for someone like myself).
Click to expand...
Click to collapse
Yeah I guess. Technicians would also have higher end tools most likely.
I had this phone for a week keeping it sparkling clean besides the broken glass.
I hit the glass accidentally bumping it off the side of MacBook. Go figure. Yeah I know Gorrila Glass 2 is crap.
Based professionally looking video http://www.youtube.com/watch?v=H5TRf0REyMM
I chose IRepairFast.com to fix my broken glass. I paid $200+.
I am attaching pictures.
Also what you cant see on the pictures. The new screen is definitely not this same quality unless it was not installed properly.
Lastly, there is additional bleed on the buttons.
In retrospective, I should have done it myself or just not to bother fix it. Definitely would not recommend it.
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That looks like crap. Did it come back with all the grease and scuffs on it also, or was that you?
Yikes.
Beamed from my KingCobra1X powered HOXL on Rogers.
GibMcFragger said:
That looks like crap. Did it come back with all the grease and scuffs on it also, or was that you?
Yikes.
Beamed from my KingCobra1X powered HOXL on Rogers.
Click to expand...
Click to collapse
I sent it sparkling new. No grease and no scuffs.
Wow, they beat the crap out of that thing! It looks worse than the time I took apart an iPod Nano, and I quickly decided I suck at taking things like this apart, and don't do it anymore!
Apparently, "I Repair Fast" is not synonymous with "I Repair Well".
On another note, I know that some folks have had light bleed (from the capacitive buttons) on brand new HOX's, so that part may not be their fault, but just the display itself.
Ouch . The for the warning. Looks like a case is in order to hide that. Or Mr clean magic eraser lol
Sent from my HTC One X
Ouch! Did you contact them to complain? I take it you paid with a credit card, can you dispute the charges?
I must say the tech in the video does work professionally...if its the same tech he probably had a bad day
garveygibbs said:
I must say the tech in the video does work professionally...if its the same tech he probably had a bad day
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This is what I chose that service. Based on the video. I did not expect any problems.
_MetalHead_ said:
Ouch! Did you contact them to complain? I take it you paid with a credit card, can you dispute the charges?
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I sent them this thread plus extra pictures. Disputing the charge is not an issue to get back the cost of the repair. The bigger damages are that they made $350 phone ($550 bought on amazon - $200 screen replacement cost) worth now $150. So it is additional negative $200 swing.
theoski said:
I sent them this thread plus extra pictures. Disputing the charge is not an issue to get back the cost of the repair. The bigger damages are that they made $350 phone ($550 bought on amazon - $200 screen replacement cost) worth now $150. So it is additional negative $200 swing.
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Any response from them?
iRepairFast Response
theoski said:
I had this phone for a week keeping it sparkling clean besides the broken glass.
I hit the glass accidentally bumping it off the side of MacBook. Go figure. Yeah I know Gorrila Glass 2 is crap.
Based professionally looking video
I chose IRepairFast.com to fix my broken glass. I paid $200+.
I am attaching pictures.
Also what you cant see on the pictures. The new screen is definitely not this same quality unless it was not installed properly.
Lastly, there is additional bleed on the buttons.
In retrospective, I should have done it myself or just not to bother fix it. Definitely would not recommend it.
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Hello, this is John from iRepairFast,
The HTC ONE X is a very hard repair. This is due to the thin form factor of the phone pushing the internal components to be extremely compact. In order to accomplish the thin design, it uses an integrated screen, which is the glass, digitizer, and LCD molded together from the factory. These are not possible to separate. When replacing the glass or LCD you have to replace both at the same time. The main problem is the parts that are used for these repairs have the glass and LCD joined by a very thin piece of adhesive. While the parts ARE OEM replacement parts, they aren’t joined together in the same fashion, as when they are assembled in the factory. Due to the glass and LCD being separated by a thin soft piece of adhesive you can get a large amount of screen flex (The glass pressing against the LCD). In order to compensate for the screen flex a liquid adhesive is applied to the outer glass and mid-frame and then wiped off. This eliminates the screen flex problem.
Most likely the issue is that the adhesive didn’t cure correctly and slightly leaked out of the mid-frame during shipping.
We hope that you will contact us about your issue; we apologize for the inconvenience and would like to correct it and reimburse your payment.
That's what I'm talking about ^^^^^^^
Sent from my One X using xda app-developers app
wow dude, thats a big wtf. They left glue everywhere. they ruined that phone for sure!
Thanks for posting this thread!
Look in the bright side... At least you didn't pay $300.
But seriously, it is a hard repair. Just look at a disassembly on YouTube, its freaking ridiculous, especially if you've repaired other phones, such as myself. The Samsung Vibrant, 3rd gen iPod Touch, and HTC Mytouch 4G are a breeze compared to this.
I do agree on the screen adhesive however, I bought some 1mm double sided tape to put the screen and phone back together, and it still creaked a little.
Good thing he offered to replace it, I'd be super pissed.
Sent from my HTC One X using Tapatalk 2
Why not just do an insurance claim?..
Sent from my htc_evita using xda app-developers app
lakas187 said:
Why not just do an insurance claim?..
Sent from my htc_evita using xda app-developers app
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They could tell it was tampered with, voiding the claim.
danny39 said:
They could tell it was tampered with, voiding the claim.
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You can smash it into a thousand million pieces with a hammer and still do an insurance claim. Warranty is another story.
The fact that iRepair took the time out to reply via forum and issue a refund..... and attempt to correct their mistake. Says that they're a reputable company.
Well done iRepair, well done.
Sent from my HTC One X using xda app-developers app
I really would like a case option. I like the peace of mind of a case or at least a thin bumper. I can't find any but wallet cases on eBay and Amazon. Essential website has no accessories but the 360 camera. I already have a phone on the way I would really like a case.
I'm in the same boat. I cannot find anything available either. Would have been nice for Essential to sell something alongside the phone.
They said they wont sell cases because they dont believe you need it lol
km8j said:
They said they wont sell cases because they dont believe you need it lol
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Pretty ballsy on their part, but I like it. :good:
spotmark said:
Pretty ballsy on their part, but I like it. :good:
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I still would like a bumper though.
I'll cover the ceramic back with 3M.
I'll cover the front with a protector.
km8j said:
They said they wont sell cases because they dont believe you need it lol
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This is probably why there aren't cases. The 3rd party manufacturers typically get a cad render or a demo unit early to have their cases ready for launch. Hopefully Spigen or someone gets a case out quick. I'm fine going day to day without but when I go out I want a case.
Well there are a bunch of screen protectors already. (I already have a pack) but I am hoping I can run this phone naked. The only reason I got a case for my Nexus 6P is because of the soft as butter aluminum that was used on it that allowed the edges to scratch if you just looked at it sharply. I used a HTC 10 prior that didn't have this issue and it shows when one manufacture uses a softer form of Aluminum than another.
The one thing that does irk me is the curved edge to the screen. Why nearly all the latest phone designs have this is beyond me since you aren't doing the actual curved edge like a Samsung, why the heck are you trying to copy them with the subtle curve on the edge that just attracts scratches like nobody's business if you run naked, and a screen protector doesn't fit exactly to the edge because nobody makes a curved one for anything that isn't an iPhone/Samsung device so you get only partial coverage and if you don't put it on jussst right, the edge might lift just enough to be caught at some point when you put in into a pocket, causing gunk to get in there and ruin the protector.
I am hoping that the near edge screen means the curve at the edge is smaller than say, the Pixel, but we will see once it is in hand.
I have found Skins,... Dbrand Skins I'm definitely thinking about this and a screen protector, but more than almost anything I want the heft and feel of the Essential Ph-One more than anything,...
Not so sure I'll go for a case. Here is one that popped up on amazon. No real pictures of the Ph-1 version makes it questionable...
https://www.amazon.com/Case-Essenti...rd_wg=35Bz8&psc=1&refRID=80D5PGXQM7XWVD1N0HB7
I really wish this came with the same shatterproof screen that Motorola has. That combined with the titanium and ceramic really would make this phone the most durable phone out there of modern day, right up there with the old legendary Nokias. And then we definitely wouldnt need cases for any reason.
EniGmA1987 said:
I really wish this came with the same shatterproof screen that Motorola has. That combined with the titanium and ceramic really would make this phone the most durable phone out there of modern day, right up there with the old legendary Nokias. And then we definitely wouldnt need cases for any reason.
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{
"lightbox_close": "Close",
"lightbox_next": "Next",
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"lightbox_error": "The requested content cannot be loaded. Please try again later.",
"lightbox_start_slideshow": "Start slideshow",
"lightbox_stop_slideshow": "Stop slideshow",
"lightbox_full_screen": "Full screen",
"lightbox_thumbnails": "Thumbnails",
"lightbox_download": "Download",
"lightbox_share": "Share",
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}
There is supposed to be a picture of a Nokia 3310 here...
Sent from my Nexus 6P using Tapatalk
EniGmA1987 said:
I really wish this came with the same shatterproof screen that Motorola has. That combined with the titanium and ceramic really would make this phone the most durable phone out there of modern day, right up there with the old legendary Nokias. And then we definitely wouldnt need cases for any reason.
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From the reviews on the Moto screen is that it might not break but gets scratched all to hell just in your pocket.
alnova1 said:
From the reviews on the Moto screen is that it might not break but gets scratched all to hell just in your pocket.
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Yes cause it's some form of plastic. But much easier to prevent scratches than cracks with a simple film
Don't need a case, LOL. So they are replacing broken screens for free?
EniGmA1987 said:
I really wish this came with the same shatterproof screen that Motorola has. That combined with the titanium and ceramic really would make this phone the most durable phone out there of modern day, right up there with the old legendary Nokias. And then we definitely wouldnt need cases for any reason.
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Who would want a plastic screen? It's a great idea in theory but in practice it's trash.
Sent from my Pixel XL using Tapatalk
superchilpil said:
Who would want a plastic screen? It's a great idea in theory but in practice it's trash.
Sent from my Pixel XL using Tapatalk
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Agreed. I like the feel of glass.
alnova1 said:
From the reviews on the Moto screen is that it might not break but gets scratched all to hell just in your pocket.
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superchilpil said:
Who would want a plastic screen? It's a great idea in theory but in practice it's trash.
Sent from my Pixel XL using Tapatalk
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Then put a tempered glass screen protector on and it solves both those issues for you while retaining a screen that won't break even if it falls badly. Easy solution guys.....
I reached out to Spigen. From their answer I think Spigen wants to make a case. But essential isn't giving them information. At least for now...
Dbrand is making skins for it. So if you want to protect the back there you go.
creepinm3 said:
Dbrand is making skins for it. So if you want to protect the back there you go.
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No ship date yet though . They are probably waiting for their own essential phone to make them. Then it will take another week or two to ship.