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sensation not working, no led light, is it a brick?

hey ev1
yesterday i was using my sensation without problem. ate a dinner in the shopping center and after that i tried to call someone but when pressing the power button on the sensy nothing happened. then when i went to the car tried to charge the phone but no led light came on (orange charging led). I'm unable to power on the fone since then.
anyone experienced the same and was able to solve the problem without taking the phone to warranty?
i had android revolution hd latest rom. and my phone is from ebay, my best guess is that it's unlocked but not from the factory, and that voids the warranty in my country, so I'm not sure what to do.
tnx for helping in advance

remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck

I think it's CWM (not charging when off)
¤Violets are red,
Roses are blue,
Wait, what?
I have no idea what I'm saying,
But you lost the game¤

awesam said:
remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck
Click to expand...
Click to collapse
did something like that, charged it for whole night but no success...
if the battery is totally dead would the charging led light up? or the phone powers up?

Try plugging the phone in via usb or ac. Then try the battery pull and power up. You may need to either buy a battery charger or another battery to power up so you can get into recovery and flash a different clockwork version.
It sounds like the clockwork charging issue.

http://forum.xda-developers.com/showthread.php?t=1198585
Once you get it started make sure you have the latest recovery. You can update using Rom Manager.

well it seems its not the battery. put an evo3d battery inside which is fully charged and it still won't turn on phone into the trash i think
or you have any other ideas?

Not into the trash, back to HTC or send it to me! ;-)
Sent from my HTC Sensation Z710e using XDA App

I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App

don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia

Hmm, I think then something might of gone bang! I would try tricking a phone shop
Sent from my HTC Sensation Z710e using XDA App

By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App

I repair phones for a living and I have personally seen 4 sensations come in for this exact reason.
it seems, even mid-use, that it powers down for some reason, and just doesnt come back. It happens to rooted and non-rooted alike, and I threw my entire arsenal at these things and they dont respond again. it jsut seems to be a factory defect. One that I really hope doesnt happen to mine :[
sorry to say, but in my professional opinion, theres not a lot you can do

I seem to have the same issue.
Did a Reboot, and then no more.
Had the Charger cable in.
Now the only thing that happens when i connect to USB, is a QHSUSB_DLOAD device ( Unkown device , no driver found. )
I only had it for 1 day...
Edit: now i have to wait 2 to 5 working days for a new one. poor me.
Put a multimeter to the battery, 4,6Volt so no problem there.

I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.

shaboobla said:
I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.
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Click to collapse
Hey so did you or your friend manage to fix her phone or find the cause? I've been flashing Windows Mobile Roms before and Sensation is my first Android phone, I definitely want to flash Custom Roms on it too, but these random bricks are putting me off for now.

meegs said:
I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I work for the bestbuy group and i can tell you that if it was bought in the uk, it should be absolutely fine to send back, so long as it hasn't got water damage it would be cool to send off.
HTC decide if it's under warranty and whether or not it has liquid damage.
An engineer won't touch it (in carphone warehouse) if they're not qualified.
If your in the UK, call this number 08719090109 it's a lot quicker than going into a carphone warehouse, you'll wait 2 weeks if you go in store, 4 - 5 days if you call that number and ship it yourself.
Some carphones have fools working for them, but believe me lad, i'm no idiot.
---------- Post added at 10:52 AM ---------- Previous post was at 10:50 AM ----------
meegs said:
By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
A bad idea, the person in the shop will do an ESN check and see that the phone wasn't even bought from them, or a return, ppl try these things all the time, they don't get away with it, unless the consultant is an absolute mushroom.
My advice, just send the thing back to HTC.
---------- Post added at 10:56 AM ---------- Previous post was at 10:52 AM ----------
nandika said:
don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia
Click to expand...
Click to collapse
Shouldn't make any difference, are you in the UK? We're they from the UK? You will have to send it back to the place where they bought it from, it's less than a year since the sensation was released so it is certainly under warranty.
Just send it back after you've tried everything, and it seems that you have.
Did you try boosting the battery? Sometimes this has an effect, although it would seem from what you've said that something a little more difficult to fix has gone wrong.
Hope you get it sorted.
PS: Don't go into a carphone and tell them that you bought it from them, because they'll check and you'll look like a div, find out where the person on ebay bought it from and send it back to there with the advice sheet / receipt you got from ebay to HTC or at least call / email to see what's required to send it back.
Good luck m8.

[Q] Is it bricked? After freeze it only vibrates 7 times

Hi,
yesterday while listening to podcasts, my Desire S with MIUI 11.11 completely froze.
It would not switch off so after a while I did a reset (Vol +/- + Power). The screen went black and the phone vibrated 7 times and did not start. Later I took out the battery for a couple of minutes and switched it on again. Same thing: Phone stays dark, it vibrates 7 times and nothing happens. It doesnt react to Vol - + Power to get into the bootloader and is not recognized by adb.
Not even the led comes on when I plug in the charger.
Anything else I can do besides shipping it back to htc?
Thanks!:

Am afraid it does sound like a brick, if you are still under warranty then send it in.
Sent from my HTC Desire

Sadly, it probably is bricked. Getting a replacement is your only option. Just tell them that you woke up one morning, and your phone refused to turn on.

Thanks, for confirming what I already suspected... Now the thing is I currently live in NZ and bought this phone in germany. Does anyone know if I have to send this phone back to Germany or does htc have a worlwide warranty.

yes,it is bricked.if yours are under warranty,just send it to them.they cannot detect if you are s-off or rooted nor anything else.

tcchuin said:
yes,it is bricked.if yours are under warranty,just send it to them.they cannot detect if you are s-off or rooted nor anything else.
Click to expand...
Click to collapse
I suspect that is most definitely not the case.
Sent from my HTC Desire

cascade08 said:
Thanks, for confirming what I already suspected... Now the thing is I currently live in NZ and bought this phone in germany. Does anyone know if I have to send this phone back to Germany or does htc have a worlwide warranty.
Click to expand...
Click to collapse
You should be able to get a repair locally but speak with HTC to confirm.
Sent from my HTC Desire

There is 1 year international warranty, so there should not be any problems with it.
BTW. 7 times vibrate is common for HTC Desire (Bravo), its often when overheating issue apoears.

hmmm...
cascade08 said:
Later I took out the battery for a couple of minutes and switched it on again. Same thing: Phone stays dark, it vibrates 7 times and nothing happens.
Click to expand...
Click to collapse
In my case (HTC Desire SV), taking out the battery for about 5 minutes solved the issue. In your case though, there seems to be something else at hand... Did you fix it in the end (pleae share), or did you get a new phone?

Two years old mate...
Sent from my HTC Desire S using xda app-developers app

My Sensation froze and died, has any others experienced this?

Everyone, I am starting this thread with one purpose and that is to see if others have experienced this problem. Also if so how many people have and if it is a major issue or just a freak thing that happened to me.
Ok my Sensation was running the stock ROM for the TMOUS Sensation which was the recent OTA update. This also means I had reverted back to the stock recovery too when I went back to the stock ROM well over a month ago. My Sensation was still Super CID though as far as I know. Now that should feel everyone in on the software that was on my Sensation.
Now for the problem, I was typing a text message to a friend this morning and as I was typing my message my Sensation froze up. This alone was odd as my Sensation had only federal up once before sense I purchased it back in October. Anyway I knew I had to pull the battery to reset my phone. But I was on my morning break at work and break time was over so I just put my phone in my front sweater pocket and walked the 5 minute or so walk back to where I was working on the job site. I pulled my phone out of my sweater pocket and noticed the screen was black. I pressed the power button expecting my phone to wake up but it did not. I pulled the back cover off and pulled the battery out for a full minute and reinserted it. My phone still would not turn on. Also to add my camera flash flashed once when I reinserted my battery. Anyway I repeated this process several times and still my phone did not turn on, but the flash only flashed that one time.
I got home and tried my wife's battery from her Sensation but still my phone SD not turn on. I tried my battery in her Sensation and her phone turned on fine with my battery. So I concluded my Sensation was screwed and proceeded to call T-Mobile costumer service and spend about a hour on the phone with them until they agreed to send me a replacement Sensation.
If anyone else has experienced or experiences this in the future please post here in this thread.
Edit: Thank gosh I still have my HD2 as a back up device.
Edit 2: I came across a post that lead me to a thread started by XDA Senior Member namila007. It had other XDA members that report their Sensations dieing in the same manor.

Happened to a Desire S once. Froze, remove & re-installed battery the phone did booted to the splash screen only, but not any further. Replaced complete board under warranty.

Well this does not happen to most people but you should go for a new one under your warranty but sorry I do but know how to fix the problem

Nope, but I can say, that I am did the same thing as you did. Like reverting back to stock, and still having supercid. I've done that 2 month ago? Nothing wrong with.

That sucks man. I had that happen to a vibrant i had.
sent from my Sensation on CM7 Alpha#10

Yea, this happened to me too. I was playing some xbox 360, went to check the time on my phone...Wound up a few hours later feeling like a turd and waiting for a replacement from Tmobile.
No idea what happened. The last thing it did was make a noise when I plugged it into my laptop, prompted my computer to install drivers (failed) and then mentioned that dreaded message that implies the phone is needing to be flashed by the factory. (QHSUSB_DLOAD)
If you see your computer mention QHSUSB_DLOAD, then your phone is 100% bricked.
Matt

Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.

T-Macgnolia said:
Just wanted to say thanks for the replies to all and thanks for everyone that has viewed this thread. And just in case anyone missed it in the OP, I am currently waiting on my replacement Sensation from T-Mobile. It will not arrived until the 25th of January. Again thank goodness I still have my trusty HD2 or I would be without a phone until the 25th.
Now to the post above me, I have not even tried to connect my Sensation to my computer because it will not even power on what so ever. The charge indicator led does not even come on when you connect the charger. So I highly doubt I would even get anything at all if I connected it to my computer. But I might just plug it into my computer out f curiosity to see what does happen.
Click to expand...
Click to collapse
Hi,
Hey,I am really sorry to hear about your phone.
It is very rare that people report total failure like yours,so I would imagine that it is just a freak situation.
I am also glad that you are getting a replacement without any problem.
Other than that ,hope all is well with you.

I assume this is quite a common problem. I received my sensation xe just a few days before the new year it was constantly over heating down the bottom where the touch buttons are causing it to shutdown / reboot this was when doing basic tasks like browsing the web. I then had my phone completely die a couple of days ago.
I took the phone into a vodaphone store yesterday and they exchanged it with a new handset.. I haven't had any problems yet.

I was reading through the Sensation Unbricking Project thread and found the below quoted post. I thought I would add it here as it matches what happen to my original Sensation
namila007 said:
will this method recover my phone??
"hey.. i dunno how this happend :
while i playing real steel from my sensation its got stucked then its automatically turned off.so now it wan't turning on neither no led when plugged it in to charge :confuse d: .. please help me "
http://forum.xda-developers.com/showthread.php?t=1624293
Click to expand...
Click to collapse

Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App

bonebeatz1234 said:
Call HTC they will replace it you just have to pay for shipping its like 20 bucks I had two phones replaced and they arrived in a week don't waste your time trying to fix it. you should still be under manufacture warranty cause this phone is not a year old yet.
Sent from my HTC Sensation 4G with Beats Audio using XDA Premium App
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Click to collapse
Ha ha thanks but I have had my replacement phone for at least a month or more. I actually revived this thread because I finally found another post by another member that claims to have had their Sensation. I feel like they way my Sensation died is a pure hardware failure.
I started this thread in hopes that others that had the miss fortune of this happening to them could find this thread and know that it had happen to someonelse. Also so maybe a fair consinsus of what may be the cause, if it is just random, and some kind of idea of a percentage of devices it happens to.
I see that namila007 also started a thread about his Sensation dieing in the same way. It is a copleofother people that have posted in his thread saying that their Sensation deied in the same way. I am going to up date the OP with a link to his thread and post in his thread as well.

what to do :/ i also think its should be a hardware failure . im going to contact htc coz im still under the warranty

[Q] Possibly Fryed Phone? Need Help!

So ive had my sensation for 3 months now and have had no issues so far. Yesterday my phone was acting sluggish so i restarted it then after it came back on i unlocked it and it immedately shut off and wouldnt turn on for about a hour. then i got it to boot up and it shut off again.
Also when i plug the phone into my computer or charger nothing happens either it wont charge it seems like
Today it booted fine and im trying to flash a stock rom on it so i can bring it to the tmobile store but everytime i try reboot to recovery the phone turns off like normal but dosent boot back up
Any ideas???

Try booting straight into the boatooader from when its turned off using the button combo
Sent from my sensational sensation 4g

yahhboy said:
Try booting straight into the boatooader from when its turned off using the button combo
Sent from my sensational sensation 4g
Click to expand...
Click to collapse
got it into bootloader said volatge low or something like that i full wiped installed stock rooted rom and now it wont turn on

If it refuses to turn on that may be good for a warranty exchange cause now you don't have to do what I said below. Keep trying to turn it on to see what happens...
I'd just run a ruu then s-on and get a warranty exchange, it sounds like there's a hardware problem.
Edit: maybe your battery??
Sent from my sensational sensation 4g

Try new battery or try charging the battery on those external charger ?
Sent from my HTC

yahhboy said:
If it refuses to turn on that may be good for a warranty exchange cause now you don't have to do what I said below. Keep trying to turn it on to see what happens...
I'd just run a ruu then s-on and get a warranty exchange, it sounds like there's a hardware problem.
Edit: maybe your battery??
Sent from my sensational sensation 4g
Click to expand...
Click to collapse
htcbrazilian said:
Try new battery or try charging the battery on those external charger ?
Sent from my HTC
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Click to collapse
thanks for the advice guys i dont have a external charger so i went into my local tmobile store and they are giving me a warranty exchange. Hopefully my charger port just went bad on my phone
we will see what happens

Well that's good that you gonna get a new one
Sent from my HTC

[Q] Bricked Help if u can

Hi fellow member,
i have a sensation 4g. It was working 6 months ago. It was rooted running fine and with a custom rom. Than i got a new phone the droid razr . 3 months later i want to mess around with my old phone. The battery died on me thought nothing of it. I put it on the charger and no lights came on. Went out for a couple of hours. Came back and tried to turn on my phone. Nothing came on so my first and only thought was it self bricked it. Ive tried the unnbricking fourm they have on this site. I'm lost a little but I got some linux exp. When i try to the commands in the terminal says " cant find device". My phone cant be seen if the battery is out of it ( the screen does light up sometimes) but when i but the battery in it. The screens lights up than turns off. Than my computer sees it. ( I'm using backtrack 5 r3 and Ubuntu 12.04). I try to get in the in the terminal, but i get permission denied. I'm thinking there is no hope for it except the jtagg ( whatever it is called lol). I really want to fix it with out using paid stuff. There should be a way to get in phone, bypassing the permission thing. If anyone can help me please leave a support. I really want to learn new things and willing to try new things.

try this ..power off the phone .. remove battery,sdcard and sim and try to charge the phone for 5-6 hours ...it helped couple of people ..might help in your case too

If you have a spare battery give that a try and see if device will boot then. It's likely just the battery if it was functioning fine before you put it away.
sent from HTC sensation, soff, 3.33 firmware, viper Rom, sense 4.1, mugen battery. please press thanks if I helped in anyway.

ganeshp said:
try this ..power off the phone .. remove battery,sdcard and sim and try to charge the phone for 5-6 hours ...it helped couple of people ..might help in your case too
Click to expand...
Click to collapse
I did try it still nothing. Just taking a guess but im sure when you put the phone into qhsusb mode. It wont boot up anymore but i do still see the phone when i find it in linux. Ive tried to find a why around the access deined, but Im not there in linux skills to do that.

Had a similar problem, not sure what happened but it just died so I tried all the tips and tricks mentioned here was unsuccessfull, sent back to HTC and replaced the motherboard.
What was your rom before it died? Was it overclocked?
Sent from my HTC Sensation Z710e using Tapatalk 2

chev said:
Had a similar problem, not sure what happened but it just died so I tried all the tips and tricks mentioned here was unsuccessfull, sent back to HTC and replaced the motherboard.
What was your rom before it died? Was it overclocked?
Sent from my HTC Sensation Z710e using Tapatalk 2
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Click to collapse
Howmuch money did u paid for motherboard????
Sent from my GT-I9100 using Tapatalk 2

Nothing, luckily im still not past 1 year which was the warranty period
Sent from my HTC Sensation Z710e using Tapatalk 2