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Dead Desire S - Any help?

Hi All,
My Desire S decided to die today for no apparent reason:
I had been browsing the internet before jumping in my car and switching on the bluetooth. I had been driving for about 10 mins when I got a call through on my cars bluetooth system, about 3 mins in to the call the caller disappeared even though the car said it was still connected.
I pulled over to check the phone and found it was frozen on the call screen. So I disconnected the battery and powered it up, but it could only get the the HTC splash and sound before the screen turned black and the unit became unresponsive.
A few more tries gave the same issue, so i decided to boot it into recovery to do a full wipe, this completed successfully, but the phone was still doing the same thing.
After removing the battery again the phone will now not turn on at all and does not respond to the charger (no led). I've tested another battery, but still no luck, and tried the bat from my DS in my sisters DS and it works fine.
So my phone is completely dead it seems. I should probably send it off to HTC for a repair, but the problem is that the phone is S-OFF and i have no way of getting it S-ON while it's bricked.
Can anybody suggest anything?
I'm not having much luck with HTC as my mozart is at the repair centre as we speak with a bootloader issue... I might have to choose another manufacturer in future
PS: It was S-OFF but running stock software

there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope

Adidas108 said:
there is not much to say...try to remove battery and wait for a while...if issue still persist htc service is only hope
Click to expand...
Click to collapse
Thanks, i'll leave it overnight and see how it looks in the morning. Luckily i have an optimus one spare that has always served me well... It just does not come close to my DS.

I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!

chancooluk said:
I've just had a development!
When i plug it into my windows 7 pc it recognises it as a device "QHSUSB_DLOAD" but fails to install a driver for it.
Can anybody elaborate on what this is?
Thanks!
Click to expand...
Click to collapse
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App

ben_pyett said:
Afraid this is not good news...you'll need to reign the device and claim under warranty, I wouldn't worry of you made it soff they probably won't be able to tell, read the recent posts on the ext4 recovery thread as same thing happened to someone else
Sorry
Sent from my HTC Desire S using XDA Premium App
Click to expand...
Click to collapse
Ok thanks for letting me know. I must remember not to customize my HTC's in future...

Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate

codryn said:
Is not customize`s fault is yours because you removed the battery when it was still working (freeze yes but chip is still working) :| How ben_pyett said you must send it to htc... there are similar posts around here and all removed the battery > htc service ...sry mate
Click to expand...
Click to collapse
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk

just wait

djkac said:
Hmmm what to do in this case? Wait for hour and then remove battery? No other way to reboot... Hmmm. cheers
Sent from my HTC Desire S using Tapatalk
Click to expand...
Click to collapse
hold down volume up+volume down+power button and you can make an restart
http://forum.xda-developers.com/showthread.php?p=16294655#post16294655

wait, just to clarify, so when you have a frozen desire s, you MUSNT remove the battery?
thanks!

NO you don`t need to remove it! try to w8 some time when is frozen and if still not responding make an restart using hard keys.

how can i make a restart through the keys?? sorry still new to desire s!

volume up+down+power button in same time

sorry
I donot know

Adidas108 said:
volume up+down+power button in same time
Click to expand...
Click to collapse
Thanks!
Sent from my HTC Desire S using XDA Premium App

Do you think the DS should always be turned off when changing the battery?

If you don't intend to buy new one, yea, it should be
Sent from my HTC Desire S using Tapatalk

Shame the manual doesn't say so then!

Well i've got it booked in for repair.
Has anybody here had many dealings with HTC Repair, or Regenersis (the UK repairer)?
The guy I spoke to over email (i got fed up of waiting on the phone) about my Desire S was a complete retard. He sent me the same email 3 times in reply to me telling me to restore factory settings... Each time I told him it was not possible as the phone would not switch on...
He then told me that UPS could not pick up my phone for at least 2 weeks, this is despite the fact that I sent my Mozart in for repair last week and was told at least 48 hours. So I would have to find my own way to post or courier it.
Then he books the phone in and sends me the 'Tick Sheet' with the phone information and problem description and in the problem description box he wrote "HELLO"??? WTF? What sort of jokers are these?
At least the woman I spoke to about my Mozart was helpful, she actually gave a meaningful response to my questions, but even she got the problem description wrong, writing just "Reboot Cycle" which is way to vague considering the problem it actually had.

sensation not working, no led light, is it a brick?

hey ev1
yesterday i was using my sensation without problem. ate a dinner in the shopping center and after that i tried to call someone but when pressing the power button on the sensy nothing happened. then when i went to the car tried to charge the phone but no led light came on (orange charging led). I'm unable to power on the fone since then.
anyone experienced the same and was able to solve the problem without taking the phone to warranty?
i had android revolution hd latest rom. and my phone is from ebay, my best guess is that it's unlocked but not from the factory, and that voids the warranty in my country, so I'm not sure what to do.
tnx for helping in advance

remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck

I think it's CWM (not charging when off)
¤Violets are red,
Roses are blue,
Wait, what?
I have no idea what I'm saying,
But you lost the game¤

awesam said:
remove battery for little while, place it back and try charging again
if it doesn't light up, just leave it there a little while ... 15mins? 30mins?
try and power up after. gd luck
Click to expand...
Click to collapse
did something like that, charged it for whole night but no success...
if the battery is totally dead would the charging led light up? or the phone powers up?

Try plugging the phone in via usb or ac. Then try the battery pull and power up. You may need to either buy a battery charger or another battery to power up so you can get into recovery and flash a different clockwork version.
It sounds like the clockwork charging issue.

http://forum.xda-developers.com/showthread.php?t=1198585
Once you get it started make sure you have the latest recovery. You can update using Rom Manager.

well it seems its not the battery. put an evo3d battery inside which is fully charged and it still won't turn on phone into the trash i think
or you have any other ideas?

Not into the trash, back to HTC or send it to me! ;-)
Sent from my HTC Sensation Z710e using XDA App

I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App

don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia

Hmm, I think then something might of gone bang! I would try tricking a phone shop
Sent from my HTC Sensation Z710e using XDA App

By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App

I repair phones for a living and I have personally seen 4 sensations come in for this exact reason.
it seems, even mid-use, that it powers down for some reason, and just doesnt come back. It happens to rooted and non-rooted alike, and I threw my entire arsenal at these things and they dont respond again. it jsut seems to be a factory defect. One that I really hope doesnt happen to mine :[
sorry to say, but in my professional opinion, theres not a lot you can do

I seem to have the same issue.
Did a Reboot, and then no more.
Had the Charger cable in.
Now the only thing that happens when i connect to USB, is a QHSUSB_DLOAD device ( Unkown device , no driver found. )
I only had it for 1 day...
Edit: now i have to wait 2 to 5 working days for a new one. poor me.
Put a multimeter to the battery, 4,6Volt so no problem there.

I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.

shaboobla said:
I had rooted my friends Sensation and running a Android Revolution. The same thing happened to her phone I'm trying to boost the battery to see if I can get some action but, it's not looking good.
She had insurance on the phone and said she lost it, so she's getting a new one, but I'm glad to know that it might have happened anyways. I wasn't overclocking the phone, and I didn't flash a new radio (which are two things that can cause bricks right?)
Is there anything else I might try? Use it as a paperweight? lol
Edit: To clarify, the phone was working fine, and just randomly rebooted and then became completely unresponsive. My friend battery pulled as it was completely frozen, when she put the battery back in, nothing happened. No LED when charging, no booting, nothing.
Click to expand...
Click to collapse
Hey so did you or your friend manage to fix her phone or find the cause? I've been flashing Windows Mobile Roms before and Sensation is my first Android phone, I definitely want to flash Custom Roms on it too, but these random bricks are putting me off for now.

meegs said:
I would try using adb to see if that will at least connect to the phone and go from there, or find someone willing to try and trick their local phone phone shop, I think the fools in my local carphone warehouse would swap it for a new one
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
I work for the bestbuy group and i can tell you that if it was bought in the uk, it should be absolutely fine to send back, so long as it hasn't got water damage it would be cool to send off.
HTC decide if it's under warranty and whether or not it has liquid damage.
An engineer won't touch it (in carphone warehouse) if they're not qualified.
If your in the UK, call this number 08719090109 it's a lot quicker than going into a carphone warehouse, you'll wait 2 weeks if you go in store, 4 - 5 days if you call that number and ship it yourself.
Some carphones have fools working for them, but believe me lad, i'm no idiot.
---------- Post added at 10:52 AM ---------- Previous post was at 10:50 AM ----------
meegs said:
By tricking the phone shop I mean find someone who got theirs from a retailer with insurance and get them to go to the shop and kick up a fuss, shop should just replace it, not that I would condone such underhand antics, or do such a thing myself ;-)
Sent from my HTC Sensation Z710e using XDA App
Click to expand...
Click to collapse
A bad idea, the person in the shop will do an ESN check and see that the phone wasn't even bought from them, or a return, ppl try these things all the time, they don't get away with it, unless the consultant is an absolute mushroom.
My advice, just send the thing back to HTC.
---------- Post added at 10:56 AM ---------- Previous post was at 10:52 AM ----------
nandika said:
don't have any warranty papers for it...ebay seller forgot to include that.
adb:
error: device not found
damn I'm with a c5-03 nokia now until my evo3d arrives... just realized that i hate nokia
Click to expand...
Click to collapse
Shouldn't make any difference, are you in the UK? We're they from the UK? You will have to send it back to the place where they bought it from, it's less than a year since the sensation was released so it is certainly under warranty.
Just send it back after you've tried everything, and it seems that you have.
Did you try boosting the battery? Sometimes this has an effect, although it would seem from what you've said that something a little more difficult to fix has gone wrong.
Hope you get it sorted.
PS: Don't go into a carphone and tell them that you bought it from them, because they'll check and you'll look like a div, find out where the person on ebay bought it from and send it back to there with the advice sheet / receipt you got from ebay to HTC or at least call / email to see what's required to send it back.
Good luck m8.

[Q] Sensation cannot boot

My sensation was working perfectly till it froze. So i took out the battery to restart it. When i tried putting it on, it just vibrated, screen didn't come on and it kept vibrating in short intervals. I took out battery, SIM card and the SD for some minutes and still didn't work. The phone is not recognized when connected to PC and the LED only lights up for some seconds when connected to a charger. I have 3 tried different batteries and still the phone can't start up. I can't get to bootloader and it is not detected by adb but was detected by fastboot just one time.
Just to add, i updated to ICS and was working perfectly for about a week and my digitizer has been replaced before but that was about 2 month
Pls, how can i get my phone to boot again?

seems alot doing it call tmob or HTC your done unless u get lucky
Sent from my Sensation using xda premium

i'm in Ghana, Africa I can't call T-mobile or HTC. Does that mean there's no way i can get the phone to work again?

Hi,
Can you post your rom, firmware, kernel details of what your Sensation was running in this thread below? It sounds pretty close to the same thing that has happened to other users.
Thanks
http://forum.xda-developers.com/showthread.php?t=1643071

Were did u buy phone when and how long ago
You have to call service provider or HTC
If not then no seems like alot of phone dieing
Sent from my Sensation using xda premium

[Q] Misfortune, Please Help?

So I have a One S that is not hacked in any way, and I was doing an official update from HTC/T-Mobile to it when I lost internet connection. The phone powered down afterwards (acting like it had completed the update). Now I am unable to power it on at all. When I plug it in no light turns on, holding down the power button does nothing, and holding power down and volume down does not do anything. How might I be able to fix this. I looked through the forums but I haven't seen any one having the same problem with a non-hacked One S so I was not sure what I should do.
Any help would be great!
Thanks

If you aren't under warranty you are screwed.
Sent from my HTC VLE_U using xda app-developers app

tmonty11 said:
So I have a One S that is not hacked in any way, and I was doing an official update from HTC/T-Mobile to it when I lost internet connection. The phone powered down afterwards (acting like it had completed the update). Now I am unable to power it on at all. When I plug it in no light turns on, holding down the power button does nothing, and holding power down and volume down does not do anything. How might I be able to fix this. I looked through the forums but I haven't seen any one having the same problem with a non-hacked One S so I was not sure what I should do.
Any help would be great!
Thanks
Click to expand...
Click to collapse
Spastic909 said:
If you aren't under warranty you are screwed.
Sent from my HTC VLE_U using xda app-developers app
Click to expand...
Click to collapse
Your phone bricked during an update. It's not that uncommon as doing a large update writes lots of important files. So maybe you got a bad download and here you are. Since you never unlocked you should just submit a warranty claim.
HTC phones come with a 1 year warranty. The phone hasn't been out for 1 year so you're good there.

The only problem is I bought it from a friend so T-Mobile wont do the warrenty because they say it has been used on another account prior to mine

tmonty11 said:
The only problem is I bought it from a friend so T-Mobile wont do the warrenty because they say it has been used on another account prior to mine
Click to expand...
Click to collapse
There is still a manufactures warranty. Contact HTC not T-Mobile.

[Q] Help!! HTC Butterfly x920e won't turn ON

hy all member, I have a problem with my phone..
firstly
I've rooted it using this method --> http://forum.xda-developers.com/showthread.php?t=2101352
and then I instal this ROM --> http://www.romzj.com/resources/default.html?view=rom&id=13930
using twrp 2.3.3 recovery, it instaled successfully and then I reboot my phone.
it stuck at htc white logo, because it take too long time I try to torn it off by press power button for long time but it won't just nav button blinking..
I leave it till dead, in the morning I try to charge it but just orange led blinking for long time..
I've try to press power button for 2mnt or press power + vol down or both of vol button but no lock, the led just turn off but device wont turn on or vibrate..
anyone have a solution?? please... thanks

Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?

abhinav.tella said:
Charge it on laptop for a few hours, I remember there was a trick like this for the One X when I had a similar problem. Hold the power button and after 8-10 seconds the phone should vibrate. After a while when you plug it back, it should charge Then turn it on and try to get to fast-boot if possible... then do recovery from RUU if you cant get a rom installed from twrp....
By the way that is an x920e ROM are you sure your phone is not an x920d?
Click to expand...
Click to collapse
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??

katak.bali said:
ok I will try to charge via Laptop..
yes it is x920e because it has chinese bloatware and don't have Playstre..
is your problem because instal a ROM??
Click to expand...
Click to collapse
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.

abhinav.tella said:
No, mine just shut off while I took an afternoon nap and this trick worked for a while eventually it couldn't detect even sdcard in CWM Recovery and TWRP. My phone had a fried mobo or corrupted custom firmware, not sure.... But that was just bad luck, because there was no RUU released at the time for my phone and after a few months I couldn't even boot it to confirm if it was hardware or not. I sold the One X to a friend as is, who got motherboard replaced for about a $100 and new imei but this was in India. Ironically the RUU was released around that time lol.
Anyhow others have done this trick and recovered this is a known problem with some One Xs', mostly happens when battery is too low.
Click to expand...
Click to collapse
Not luck for me too bro..
My phone still can't turn on, led still blinking

katak.bali said:
Not luck for me too bro..
My phone still can't turn on, led still blinking
Click to expand...
Click to collapse
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.

abhinav.tella said:
Go to the International Model One X forum, there were a few people with similar problems I'm sure they can help as they have a bigger user base. Sometimes you have to hold the keys longer for it to turn on like 15-20 secs do this after charging for like a day or so.
Click to expand...
Click to collapse
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe

Try stock

katak.bali said:
everyone said must charge till a day, ok I will try..
someone posted they return back to HTC and change Motherboard and battery. ohh that's too severe
Click to expand...
Click to collapse
Yep that just reminded me some One Xs had bad batteries.

bluheart said:
Try stock
Click to expand...
Click to collapse
It can't even just a vibration
abhinav.tella said:
Yep that just reminded me some One Xs had bad batteries.
Click to expand...
Click to collapse
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..

katak.bali said:
It can't even just a vibration
yahh tomorrow I will go to regular service center, maybe its a battery problem, sadly no warranty for my phone and no HTC service center in my town..
Click to expand...
Click to collapse
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.

abhinav.tella said:
When I was in India my friend went to a local store the guy changed the motherboard of the One X for about $120 instead of sending to HTC because if it's rooted and they find out they insist on replacing motherboard as it's their policy to have everything returned to default state before sending it back so even if you only have a battery problem they will charge to replace the motherboard.
I heard this on One X forums where a guy got charged for motherboard replacement because it was unlocked/rooted even though he sent to get screen replaced. Ask around if it is still true or if rules changed before you send it to HTC.
Click to expand...
Click to collapse
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn

katak.bali said:
I've send it to regular service, I'm a bit scared with your friend experience if HTC change the mobo because I'm rooted
in regular service they said something hardware broken, I dont know what.. I just need to pay $25 for that
Update : OMG!! got an email from service, they said can't fix it .. damnnnn
Click to expand...
Click to collapse
No, my friend didn't send to HTC as I said others had that experience, I think my friend's really had a motherboard/flash problem, but since bootloader unlocked warranty was void.
I hope you read the warning before you got the unlock token from HTCDev website, as soon as you accepted terms and got code I believe you voided your warranty.
Did you send your device? Because if you did they may have found out, otherwise they would replace it under warranty.

my HTC BUTTERFLY x920d is not getting switched on.. it was alright a min before ; and all of a sudden its not getting switched on .. the screen is showing no display n looks to be frozen(dead)..if I charge it there shows no light…please somebody help me in fixing the problem … thank you