Hey Guys,
Got the phone bricked issue when I installed CM9 AOSP (formatting memory card issue)
I'm thinking of sending it back to HTC for an RMA. Will they repair or not? considering everything on the internal of the phone has been wiped due to this?
I've been so lucky as to never had to RMA anything before so any advice would be great.
Thank you.
I believe it is possible to unbrick it yourself,
http://forum.xda-developers.com/showthread.php?t=1522351
I don't think they'll do it, once you Root your phone, your warranty will be voided. You have to unroot it and change back to stock.
That method unfortunately does not work for AOSP sd card format bricks. Otherwise I would have done it myself.
bump
It's properly dead. They should no way of knowing you caused it.
It will be rmaed fine. Just say an update bricked it
Sent from my HTC Sensation using xda premium
Lovely lads. Cheers!
I just said during the ICS OTA update the thing went all black and wouldnt come back on lol
Related
My dad came home from work today and his stock Inspire 4G has stopped working. Nothing has been done to it. It simply hard locked and turned itself off. Since then I can't get it to boot past the boot loader. Once it's in the bootloader it checks for the PG98IMG.zip and then doesn't respond to anything else. I have tried numerous battery pulls, connecting to the phone with ADB and so forth but no response from the phone. Any ideas? AT&T has shipped him a refurb, but I figured I would take a crack at it until then since his phone would probably be better than some random refurb.
Sad, seems like it's boot looping: on stock rom, no less. My options will void the warranty, though, as it entails installing custom roms:
1. Push a cooked rom by rooting it. The cooked rom should be clean, but it will be rooted, thus, warranty void.
2. Try looking for stock rom for the HTC Inspire, push that using ADB and have the bootloader use it. Hopefully, it should restore stock settings to your inspire and still be replaced through warranty (i wouldn't know, I haven't sent a rooted phone in to warranty yet)
If that fails, might as well call AT&T and say it's a dud.
Truculent said:
My dad came home from work today and his stock Inspire 4G has stopped working. Nothing has been done to it. It simply hard locked and turned itself off. Since then I can't get it to boot past the boot loader. Once it's in the bootloader it checks for the PG98IMG.zip and then doesn't respond to anything else. I have tried numerous battery pulls, connecting to the phone with ADB and so forth but no response from the phone. Any ideas? AT&T has shipped him a refurb, but I figured I would take a crack at it until then since his phone would probably be better than some random refurb.
Click to expand...
Click to collapse
You could take the pd98img.zip from the ruu and it would do a clean install and more then likely boot the phone up, unless it is a hardware issue. I don't see the need to root it if all he wants is the stock rom.
Btw you can find the pd98img.zip in the guide stickied in the general section.
Sent from my Inspire 4G using XDA Premium App
Wait, how did you get into the bootloader if you dad's phone is stock?
same way you do on a rooted phone power plus volume down..I think you are confusing the bootloader with recovery.
mudknot2005 said:
same way you do on a rooted phone power plus volume down..I think you are confusing the bootloader with recovery.
Click to expand...
Click to collapse
No, I just didn't know you could do that on stock.
mudknot2005 said:
You could take the pd98img.zip from the ruu and it would do a clean install and more then likely boot the phone up, unless it is a hardware issue. I don't see the need to root it if all he wants is the stock rom.
Btw you can find the pd98img.zip in the guide stickied in the general section.
Sent from my Inspire 4G using XDA Premium App
Click to expand...
Click to collapse
I think I'll try this. I'm wondering if it's a hardware problem though. My dad just told me that yesterday it was losing signal and then he would reboot it and it would regain signal for a little while and drop it again. May be a radio problem.
LEAVE IT BE. There is no reason to monkey with it if you already got the refurb, just send it away. Just because you want to poke around like bill nye or something might end up costing your dad $450.
I Agree Leave it be
Sent from my Inspire 4G using XDA App
Truculent said:
I think I'll try this. I'm wondering if it's a hardware problem though. My dad just told me that yesterday it was losing signal and then he would reboot it and it would regain signal for a little while and drop it again. May be a radio problem.
Click to expand...
Click to collapse
hi, friends my problem is ike that too. I swithed on to Hboot and pushed to recovery. after that my phone can not read PD98IMG.zip, I wanna install stock rom by sd card but it can not read it. when I stand in it sd card with PD98Img, its "checking" then again staying on Hboot system. please help me how to do it?
Why not just take the stock ruu which installs from the pc?
Sent from my Inspire 4G using XDA Premium App
Hello,
I'm one of those "lucky" guys that just fried eMMc chip. I just wanted to know, if there is a way to revert the phone back to the factory state or I'm completely lost and have to admit that I S-OFFed and rooted the phone and hence losing the warranty return.
Thanks for any help.
my brother also had this problem and his phone had root as well. We just sent it without the battery and got the phone back brand new. Took out the SD card too incase HTC wanted to show some dedication to finding out if it was rooted
Let's see what other people recommend
dan-fish said:
my brother also had this problem and his phone had root as well. We just sent it without the battery and got the phone back brand new. Took out the SD card too incase HTC wanted to show some dedication to finding out if it was rooted
Let's see what other people recommend
Click to expand...
Click to collapse
But the problem is, that it's S-OFFed with alpharev tool(can be seen on bootloader), and it also has their own HBOOT(i think it's 6.98.1002)
throbarik said:
But the problem is, that it's S-OFFed with alpharev tool(can be seen on bootloader), and it also has their own HBOOT(i think it's 6.98.1002)
Click to expand...
Click to collapse
Mine was the same!
Sent from my Desire S using xda premium
I was just on the phone with a rep because of a spot on the screen that came from the factory. I was going to get a replacement over the phone but she advised me to go into one of these AT&T repair shops to get it checked out so I dont get charged if the warranty dept. decides the damage was my fault (which it wasnt)
So, are they going to somehow go into my settings and see that my phone is rooted and I flashed a ROM?
Should I just play it safe and do a factory reset?
Also, if I do a factory reset, will that remove clockwork mod? I want to do a backup before restoring so I can go into the shop without worrying about anything.
CollegeProfesor said:
I was just on the phone with a rep because of a spot on the screen that came from the factory. I was going to get a replacement over the phone but she advised me to go into one of these AT&T repair shops to get it checked out so I dont get charged if the warranty dept. decides the damage was my fault (which it wasnt)
So, are they going to somehow go into my settings and see that my phone is rooted and I flashed a ROM?
Should I just play it safe and do a factory reset?
Also, if I do a factory reset, will that remove clockwork mod? I want to do a backup before restoring so I can go into the shop without worrying about anything.
Click to expand...
Click to collapse
They will still know if you unlocked the bootloader. Are you just rooted?
Sent from my HTC One X using XDA
SkizzMcNizz said:
They will still know if you unlocked the bootloader. Are you just rooted?
Sent from my HTC One X using XDA
Click to expand...
Click to collapse
Bootloader is unlocked.
Will they also know if I did a replacement through the phone?
As far as I know AT&T's device centers don't have the HOX yet and if your bootloader was to be unlocked odds are they wouldn't care lol. They'll replace a phone out of warranty also do repairs to phones without charging.. they're an odd bunch.
Sent from my HTC One X using xda premium
CollegeProfesor said:
I was just on the phone with a rep because of a spot on the screen that came from the factory. I was going to get a replacement over the phone but she advised me to go into one of these AT&T repair shops to get it checked out so I dont get charged if the warranty dept. decides the damage was my fault (which it wasnt)
So, are they going to somehow go into my settings and see that my phone is rooted and I flashed a ROM?
Should I just play it safe and do a factory reset?
Also, if I do a factory reset, will that remove clockwork mod? I want to do a backup before restoring so I can go into the shop without worrying about anything.
Click to expand...
Click to collapse
Factory reset won't affect your recovery (clockworkmod) and honestly, as long as you have a sense rom, they won't know the difference. they won't reboot the phone into the bootloader to check. I can almost guarantee this. If you show them your screen, they should only need to glance at it to tell that something is wrong with the screen and no further investigation necessary. You are golden in my opinion.
I did this with a dead pixel and I was rooted with bootloader unlocked running a custom launcher (so it didn't even look like sense)
CollegeProfesor said:
Bootloader is unlocked.
Will they also know if I did a replacement through the phone?
Click to expand...
Click to collapse
Just relock your bootloader and ruu to 1.85. It's the safest way to go. It'll still say relocked but you'll be stock at least. If you have supercid then you have nothing to worry about. When you get your phone back just unlock again.
Sent from my HTC One X using XDA
My phone basically took a dump a couple weeks ago. It was stock and unrooted and got stuck in a boot loop. Everthing I have tried including installing custom roms and installing a ruu has been unable to fix the problem. Phone will not boot into a recovery or preform a factory reset, the only option from the bootloader that works is fastboot. The fact I unlocked the boatloader trying to fix the problem means htc won't cover it under warranty.
My problem appears to be software related but any software fix I try has no effect so I'm thinking it's more related to a hardware fault stopping it from booting.
I'm wondering how much of the phone is included in the motherboard? I'm assuming the. CPU, ram and storage is built into the motherboard? If I was to buy a cheap banged up functional one s from eBay with a broken screen or whatnot would changing the motherboard be the ultimate repair?
My phone is only a month old and is in mint condition other then the booting problem. I'm kind of hesitant to give up on it and just buy a new phone as I'd hate to have such an expensive paper weight. If I can fix it for a decent amount I'd prefer to do that...
Only a month old? Does it not have a warranty?
Sent from my HTC VLE_U using xda app-developers app
Is it water damaged? If yes, htc won't fix it under warranty
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If you are new to xda please watch this video it'll help you out )
https://www.youtube.com/watch?v=JmvCpR45LKA&feature=youtube_gdata_player
Have you tried a factory reset in HBOOT?
I think the camera is also on the motherboard, not sure though
Sent from my HTC One S using Tapatalk 2
Did u try to relock bootloader then use RUU? Coz unlocked bootloader will ignore the RUU.
Good luck!
Sent from my HTC One S using xda premium
ReichMann said:
Did u try to relock bootloader then use RUU? Coz unlocked bootloader will ignore the RUU.
Good luck!
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Since when?
Sent from my HTC One S using Tapatalk 2
Htc won't cover it because the bootloader was unlocked.
Yes I've tried a ruu and it installs fine but doesn't fix the problem. I ended up selling it for parts and my new one s is in the mail. I found a bnib one s for $250 so it's not a huge loss. The original phone I bought new off Craigslist minus the price I got for selling my broken one for parts and then adding the new phone I'm still below the retail price so I guess I'm technically coming out on too. Here's hoping this one doesn't take a dump...
Just to let you know a lot of people are buyine the 1s new with a "relocked" bootloader so if you can get everything back to stock with a relocked relocked bootloader you shouldn't have trouble. Don't ask me why some ship new with a relocked bootloader but I've read it in a few places and its a mystery to me.
Ladies and Gents,
I made sure I chose the correct RUU based on my CID (CWS__001)
I relocked my phone and attempted to install "RUU_EVITA_UL_JB_45_S_Cingular_US_3.18.502.6_Radio_ 0.24p.32.09.06_10.130.32.34_release_signed.exe". After the RUU finished my phone seems to be hard bricked.
Won't Boot.
No power lights.
I knew this could happen when flashing an international version. AFTER getting owned I also found this post http://forum.xda-developers.com/showthread.php?t=2181929. Which was blatantly in the beginning of the forum. Has anyone found a fix for this issue, or is my only option JTAG repair?
Thanks,
Ryan
ryan9316 said:
Ladies and Gents,
I made sure I chose the correct RUU based on my CID (CWS__001)
I relocked my phone and attempted to install "RUU_EVITA_UL_JB_45_S_Cingular_US_3.18.502.6_Radio_ 0.24p.32.09.06_10.130.32.34_release_signed.exe". After the RUU finished my phone seems to be hard bricked.
Won't Boot.
No power lights.
I knew this could happen when flashing an international version. AFTER getting owned I also found this post http://forum.xda-developers.com/showthread.php?t=2181929. Which was blatantly in the beginning of the forum. Has anyone found a fix for this issue, or is my only option JTAG repair?
Thanks,
Ryan
Click to expand...
Click to collapse
You could take your phone back and tell them it won't boot etc.
If you can't get it to boot neither can they, so no-one will know it's been unlocked/rooted.
Some people will say this is fraudulent, but hey, if you can live with yourself who cares what anyone else thinks?
Pft I returned mine to Telus when the same thing happened to me. The way I see it, it was HTC's RUU that bricked my phone, not me. Like you, I did not have supercid and was S-ON.
You could try the unbrick Evita thread. If you make it past step 3 you can save your phone.
You'll need to boot to Linux.
Sent from my One X using xda app-developers app
exad said:
Pft I returned mine to Telus when the same thing happened to me. The way I see it, it was HTC's RUU that bricked my phone, not me. Like you, I did not have supercid and was S-ON.
You could try the unbrick Evita thread. If you make it past step 3 you can save your phone.
You'll need to boot to Linux.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
I saw this and will give it a try, thank you for the advice!
ryan9316 said:
I saw this and will give it a try, thank you for the advice!
Click to expand...
Click to collapse
I bricked my phone trying to install elementalx and phone wouldn't boot at all and no lights. sent it in for jtag and they told me emmc controller was unresponsive and sent it back to me. looks like I may have to trash the phone... or make a few bucks on ebay.
mkalbarc said:
I bricked my phone trying to install elementalx and phone wouldn't boot at all and no lights. sent it in for jtag and they told me emmc controller was unresponsive and sent it back to me. looks like I may have to trash the phone... or make a few bucks on ebay.
Click to expand...
Click to collapse
Did they refund you? I was going to send it into mobiletechvideos for JTAG. I don't see the phones selling for more than 100$ on ebay.
ryan9316 said:
Did they refund you? I was going to send it into mobiletechvideos for JTAG. I don't see the phones selling for more than 100$ on ebay.
Click to expand...
Click to collapse
If the emmc controller isn't responding, it's worth even less than that.
Sent from my One X using xda app-developers app
ryan9316 said:
Did they refund you? I was going to send it into mobiletechvideos for JTAG. I don't see the phones selling for more than 100$ on ebay.
Click to expand...
Click to collapse
they did refund. minus the cost of shipping and something else, however. it was worth a try though... All I know though is I will never touch an elemental kernel again... not worth it that's for sure...
mkalbarc said:
they did refund. minus the cost of shipping and something else, however. it was worth a try though... All I know though is I will never touch an elemental kernel again... not worth it that's for sure...
Click to expand...
Click to collapse
Just curious about your situation. Did the kernel flash successfully and then just not boot? What ROM were you flashing it over? Tons of people, myself included, have flashed that kernel without issue so I'm interested in what exactly happened.
pside15 said:
Just curious about your situation. Did the kernel flash successfully and then just not boot? What ROM were you flashing it over? Tons of people, myself included, have flashed that kernel without issue so I'm interested in what exactly happened.
Click to expand...
Click to collapse
Sure, I too have used their kernels and have never had an issue until this time. So I started to install the kernel and it froze at I believe 60%? Then it sat... It said the flash could take awhile so to just wait so I did... For 2 hours. I knew something wasn't right because no elemental flash has taken my phone longer than a few minutes before this one so without thinking i'd hurt anything I held the buttons to hard power off the phone. After it shut off it's been completely dead since. No charge lights, no sign of any life at all other then the QHSUSB_DLOAD under device manager when plugged into my PC. the rom that I had flashed was the latest cleanrom. super bummed but i'll get over it. the worst part about this was I had pics of my kids that I had not backed up that are now lost.
mkalbarc said:
Sure, I too have used their kernels and have never had an issue until this time. So I started to install the kernel and it froze at I believe 60%? Then it sat... It said the flash could take awhile so to just wait so I did... For 2 hours. I knew something wasn't right because no elemental flash has taken my phone longer than a few minutes before this one so without thinking i'd hurt anything I held the buttons to hard power off the phone. After it shut off it's been completely dead since. No charge lights, no sign of any life at all other then the QHSUSB_DLOAD under device manager when plugged into my PC. super bummed but i'll get over it. the worst part about this was I had pics of my kids that I had not backed up that are now lost.
Click to expand...
Click to collapse
That does suck about the pictures. That would upset me more than the phone as well. I went and looked at the thread after I saw your post and saw a couple of other bricks aside from yours in the last couple of hundred posts. Very unfortunate that flashing a kernel bricked it. I try to stay away from anything that uses the Aroma Installer unless there are no other options, not saying that was the problem, but I've had numerous issues with it previously. After seeing multiple bricks from a basic kernel flash I'm going to definitely be more cautious about what I flash from now on. I'd be totally screwed if I bricked this phone. Anyway, hope you end up with something better out of this, like the HTC One.
pside15 said:
That does suck about the pictures. That would upset me more than the phone as well. I went and looked at the thread after I saw your post and saw a couple of other bricks aside from yours in the last couple of hundred posts. Very unfortunate that flashing a kernel bricked it. I try to stay away from anything that uses the Aroma Installer unless there are no other options, not saying that was the problem, but I've had numerous issues with it previously. After seeing multiple bricks from a basic kernel flash I'm going to definitely be more cautious about what I flash from now on. I'd be totally screwed if I bricked this phone. Anyway, hope you end up with something better out of this, like the HTC One.
Click to expand...
Click to collapse
Funny thing about the One... I was thinking about getting it but after this issue I will never look at another phone that doesn't have a removable sd card...
I think a key thing to note here is that you are flashing software that has been altered by someone you don't know and you can never be sure that things will work out. There's huge risks associated with rooting/unlocking your phone. If there wasn't HTC would warrant your phone regardless of what you do.
If you don't have an answer to the question "What will I do when I brick my phone?" don't root. Whenever modding anything, consoles, phones, set top boxes, I always assume that I will render it unusable. If that doesn't sit well with me, I don't modify it. That should be the general rule of thumb to follow.
Sent from my One X using xda app-developers app
3 words: Dropbox Camera Upload.
exad said:
I think a key thing to note here is that you are flashing software that has been altered by someone you don't know and you can never be sure that things will work out. There's huge risks associated with rooting/unlocking your phone. If there wasn't HTC would warrant your phone regardless of what you do.
If you don't have an answer to the question "What will I do when I brick my phone?" don't root. Whenever modding anything, consoles, phones, set top boxes, I always assume that I will render it unusable. If that doesn't sit well with me, I don't modify it. That should be the general rule of thumb to follow.
Sent from my One X using xda app-developers app
Click to expand...
Click to collapse
Very well said... I always get a little nervous when screwing with a new $500+ device.
Sent from my HTC One X using xda app-developers app
iElvis said:
3 words: Dropbox Camera Upload.
Click to expand...
Click to collapse
Thank you for the advice! I will remember that with my next phone.
I just use g+ to instantly upload my photos. Unlimited space is hard to argue with
Sent from my One X using xda app-developers app
phone not able to boot
guys please help me out I flashed stock root JB ROM after that my device wont boot just white screen with HTC logo. The phone boots into recovery but I wiped the sd card SD card mount error is being returned.
Clockworkmod recovery v6.0.3.1 S off
anuj.sherawat said:
guys please help me out I flashed stock root JB ROM after that my device wont boot just white screen with HTC logo. The phone boots into recovery but I wiped the sd card SD card mount error is being returned.
Clockworkmod recovery v6.0.3.1 S off
Click to expand...
Click to collapse
Install twrp 2.3.3.1 and reformat sd card with a pc. Move Rom to sd and reflash. And also what hboot? I know you said s-off bit did you fastboot the boot.img and see is that helped?
Sent from my HTC One X using xda app-developers app
31ken31 said:
Install twrp 2.3.3.1 and reformat sd card with a pc. Move Rom to sd and reflash. And also what hboot? I know you said s-off bit did you fastboot the boot.img and see is that helped?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
thanks first of all I was on CMW, formatted the drive as computer prompted, lost the data but was able to flash the ROM and fastboot the boot image to phone.
Now only one problem the phone restarts and then goes to boot loop everytime I have to fastboot the boot image file.
DO I need to change the recovery and is there any way to by pass the fastboot process? Sorry for noob question